J-1503010 Custodial.pdf

Section J-1503010 Custodial

Attachment Number Attachment Title

J-1503010-01 Definitions and Acronyms J-1503010-02 References and Technical Documents J-1503010-03 Service Level Standards J-1503010-04 Custodial Facility Information J-1503010-05 Custodial Frequencies for CNIC J-1503010-06 Custodial Frequencies for Non-CNIC J-1503010-07 Kitchen Deep Cleaning Requirements and Locations

J-1503010-08 Portable Toilet Locations and Custodial Frequencies

Attachment J-1503010-01 Definitions and Acronyms

Definition/Acronym Description Ash Urn Receptacle specifically used for the disposal of cigarettes, cigars, and other smoking product waste.

Clean Free of dirt, dust, spots, streaks, graffiti, smudges, smears, litter, bugs, debris, liquids, and other foreign residue.

Clean Room A room designed and environmentally controlled to be dust free, humidity and temperature controlled for a specific type of work. Special entrance and work policies must be adhered to when working in these spaces

CDC Child Development Center a building or area used for the care of children.

Coating Applying a sealing coat (or finish) to a floor, sometimes referred to as waxing.

Debris Includes, but is not limited to, paper, cans, bottles, large limbs and branches, and other similar items.

Disinfect To cleanse of microorganisms by application of a chemical agent, also sanitize.

Dispenser A dispensing container, machine, etc. which is used to store and release products in single usage portions. Dispensers under this definition include but are not limited to paper towel dispensers, toilet paper dispensers, toilet seat cover dispensers, and soap dispensers.

Dust Free Spaces Areas requiring specific controls on emission of dust particles from cleaning processes or equipment.

Interior Glass Surfaces All glass, plexiglass, transparent or semi-transparent plastic surfaces within a building.

Including but not limited to: walls, doors, room dividers, display cases, etc.

Lunch/Break Room A room designated for use of employees to store, prepare, and consume meals.

Restroom A room or facility with sinks, urinals, toilets, showers and other similar fixtures.

Sanitary Free of microorganisms.

Service Class Category that describes frequency of work for each work item.

Sightly Attractive, tasteful, or pleasing to the sight and consistent with its intended purpose.

Space An area to receive janitorial services which may or may not be considered a room by common definition, e.g., definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

Waste Containers Trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper, or refuse of any type.

Window Any glass opening on the exterior wall of a building or facility. Includes the interior and exterior of the glass, sill, frame; as well as the associated screens and storm windows.

Youth Center A building or area used for the care and recreation of older children and adolescents.

Attachment J-1503010-02

References and Technical Documents

The Contractor shall adhere to the applicable portions of the following publications and directives in performing the services required under this contract. This list shall not be considered all-inclusive and does not release the Contractor from all obligations that must be fulfilled in the observance and execution of this contract.

When U.S., European and/or Greek directives, instructions and industry standards are applicable to the work to be performed under this contract, the most stringent directives, instructions and industry standards shall govern.

Title Reference TJC Standards for Hospitals and Clinics http://www.jointcommission.org/ OSHA Standards for Restrooms 29 CFR 1910.141 OSHA Standards for Blood borne Pathogens 29 CFR-1910.1030

Attachment J-1503010-03 Prestige and Standard Service Level Standards

Work Item

Frequency Prestige Standard

Space Cleaning Emptying Waste Containers 2W W Emptying Recycling Containers 2W As needed1 Low Area Cleaning M Y High Area Cleaning Y Y Interior Window Cleaning Y N/A2 Exterior Window Cleaning Y N/A2 Window Blinds Cleaning Y N/A2 Entrance Cleaning W Y Interior Glass Surfaces Cleaning M Y Drinking Fountains Cleaning D D Lactation Rooms D D Lunch/Break Room Cleaning Cleaning and Servicing D W3 Emptying Food Waste Containers D D Floor Care Sweeping and Dust Mopping W M Vacuuming Carpets and Rugs W M Cleaning Walk-off Mats D W Spray Cleaning and Buffing 6Y 2Y4 Wet Mopping 2M 4Y4 Stripping, Coating, and Buffing 2Y Y4 Carpet and Rug Deep Cleaning Y Y/2 Restroom Services Restroom Cleaning S S Restroom Servicing S S Group Shower/Locker Room Cleaning Restrooms – clean and disinfect D D Restrooms – restock consumables and empty waste D D Wet mop and disinfect floors D D Spot clean locker surfaces, doors, & hardware D D Showers – clean and disinfect horizontal and vertical surfaces D D Showers – scrub/deep clean and disinfect vertical surfaces M M Machine clean/scrub and disinfect floors 2M 2M Building Perimeter Services Debris Removal W M Emptying Perimeter Waste Containers W 2M

LEGEND

S Once per Shift 6Y Six times per year D Daily 4Y Four times per year

3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year 2M Two times per month Y/2 One time every two years M One time per month N/A Not provided as recurring service

Attachment J-1503010-03 Prestige and Standard Service Level Standards

Note 1: Desk-side recycling collection is not provided in administrative and operational spaces. Centralized recycling containers shall be provided and emptied as to prevent overflow.

Note 2: Services may be ordered by Custodial Service Order or non-recurring work.

Note 3: Lunch/break room area services are limited to stocking paper towels and soap dispensers, where present.

(Floor care in lunch/break room area is provided at the same frequency as the rest of the facility.)

Note 4: Intent is to have floor care events scheduled and performed every two months; therefore, spray cleaning and buffing should not be performed concurrently with quarterly mopping. Annual stripping, coating, and buffing shall be performed at six month intervals after spray cleaning and buffing and will replace one spray cleaning event for flooring surfaces where stripping and waxing is appropriate.

Attachment J-1503010-04 Custodial Facility Information

See Separate Attachment

Attachment J-1503010-05 Custodial Frequencies for CNIC Customers

Attachment J-1503010-06 Custodial Frequencies for Non-CNIC Customers

Attachment J-1503010-07 Kitchen Deep Cleaning Requirements and Locations

Building 96 - The Anchor, Customer: MWR Building 96 MWR Anchor’s main kitchen consists of 5 “lines” of equipment. Some of the equipment is free-standing and other equipment sits on preparation tables. All equipment shall be pulled away from the walls, so that the back as well as the sides of each piece can be cleaned and sanitized, and in some cases, polished with Government-provided special cleaners. The inside of the equipment does not need to be cleaned or disassembled, unless noted below. All equipment shall be put back in the same place it was prior to cleaning. Please see Attachment J-1503010-04 Custodial Facility Information for the approx. size of the facility.

1. Line #1 Assembly line: 3 free-standing refrigerated preparation tables, one steam table, and one refrigerated display case mounted to the wall.

a. All surfaces shall be cleaned and sanitized.

2. Line #2 Cooking line: One large equipment table, 3 fryers, one flat grill, one gas grill and gas burners.

a. The contents of the fryers shall be emptied into the proper containers and cleaned.

b. Grills shall be cleaned and sanitized.

c. The gas cook top shall be disassembled, cleaned, sanitized and assembled.

3. Line #3 Kitchen Hood:

(This service is covered in Facility Investment and the hood is listed in Attachment J-1502000-24) The area consists of the hood and the half-wall separating line 2 and 4.

a. The hood shall be cleaned from the “inside” and the wall below the hood shall be thoroughly cleaned and sanitized.

4. Line #4 Pizza prep line:

a. Pizza oven shall be dismantled, cleaned and re-assembled.

b. Pizza prep table shall be cleaned and sanitized.

5. Line #5 Food preparation and scullery area: Three sinks with shelves, three-tiered small equipment racks. One double door freezer, one double door refrigerator.

6. Kitchen extension: This area consists of counters and two sinks.

7. All wall surfaces shall be wiped down from ceiling to floor.

8. Rubber floor mats shall be steamed cleaned outside the building and put back in place once dry.

9. All floor surfaces shall be swept and mopped.

10. Cleanings shall be accomplished after 2100 and will be performed on the last Friday of each month.

Cleaning shall be rescheduled if the last Friday falls on a U.S holiday.

11. The acceptance of work accomplished shall be inspected by government representative at time of completion.

12. Kitchen Hoods to be deep-cleaned:

a. All hoods shall be cleaned from the roof line and from the “inside”. The walls below the hoods shall be thoroughly cleaned.

Building 214 - The Argonaut, Customer: MWR Building 214 Argonaut’s main kitchen consists of 5 “lines” of equipment. Some of the equipment is free-standing and other equipment sits on preparation tables. All equipment shall be pulled away from the walls, so that the back as well as the sides of each piece can be cleaned and sanitized, and in some cases, polished with Government-provided special cleaners. The inside of the equipment does not need to be cleaned or disassembled, unless noted below. All equipment shall be put back in the same place it was prior to cleaning.

1. Line #1 Assembly line: 2 free-standing refrigerated preparation tables, inox cabinet

b. The wall behind the working station shall be thoroughly cleaned and sanitized

2. Line #2 Cooking line: One large equipment table, 1 stand-alone fryer, one grill, double stack pizza oven, electrical oven, two double door refers

a. The contents of the fryer shall be emptied into the proper containers and cleaned.

b. Grill shall be cleaned and sanitized.

c. The inox surfaces cleaned and sanitized.

d. Pizza oven shall be dismantled, cleaned and re-assembled.

e. Pizza prep table shall be cleaned and sanitized.

f. Two double refers cleaned and sanitized.

3. Line #3 Hood: The area consists of the hood and the wall separating line 2.

a. The hood shall be cleaned both from the roof line and from the “inside”.

b. The wall below the hood shall be thoroughly cleaned and sanitized.

4. Line #4 Food preparation and scullery area: Two double sinks, one double door refer, one double door inox cabinet and stand-alone selves.

5. Line #5 Front Counter: counter refer with two doors and four drawers, counter freezer with 4 drawers, one sink, one inox storage cabinet, counter refer with two doors and four drawers, one coffee machine.

a. All surfaces shall be cleaned and sanitized

b. The wall behind the refers and counters shall be thoroughly cleaned and sanitized.

6. All wall surfaces shall be wiped down from ceiling to floor.

7. All floor surfaces shall be swept and mopped.

8. Cleanings shall be accomplished after 22:00pm or 06:00am and will be performed on the last Friday of each month. Cleaning shall be rescheduled if the last Friday falls on a U.S holiday.

9. The acceptance of work accomplished MUST BE inspected by government representative at time of completion.

10. Kitchen Hoods to be deep-cleaned:

a. All hoods shall be cleaned from the roof line and from the “inside”. The walls below the hoods shall be thoroughly cleaned. A listing of hoods and Kitchen Equipment for Building 214, is provided in J-1502000-10, MWR Kitchen Equipment.

Building 93 Fire Station, Customer: Fire Department

1. Kitchen Hood to be deep-cleaned:

a. One kitchen hood shall be cleaned from the roof line and from the “inside”. The walls below the hoods shall be thoroughly cleaned.

Attachment J-1503050-08 Portable Toilet Locations and Servicing Frequencies

QTY Type Location Frequency of Service Customer

Portable Toilet with urinal, toilet, hand-wash basin, toilet paper and paper towels Marathi Basin Once a week

Security

Portable Toilet with urinal, toilet, hand-wash basin, toilet paper and paper towels Marathi B215 Twice a week

Port OPS