Interface_Experience_Worksheet.xlsx

The provided file is an Interface Experience Worksheet for Seminole County Utilities Division's Customer Information and Billing System (CIS) replacement project in Florida. The project involves replacing the current utility billing software and integrating with the JD Edwards (JDE) enterprise resource planning system, targeting approximately 42,500 residential and 2,900 commercial water customers. Key project milestones include a question submission deadline of August 1, 2025, and a proposal submission deadline of September 3, 2025, at 2:00 pm. The procurement will evaluate vendor proposals using a points-based scoring system across five criteria: Capability & Experience (40 points), Functional Requirements (12.5 points), Technical Requirements (12.5 points), Integration Approach (15 points), and Cost (20 points).

The worksheet details multiple system interfaces, including Badger-Beacon AMI Headend, JDE and OpenGov Asset Management, Bill Presentation, Cash Remittance, Permitting System, and Geospatial Information Systems. The project requires extensive insurance coverage, including Commercial General Liability ($1-2 million), Cyber Liability ($1 million), and Professional Liability ($1-2 million). The procurement evaluates costs across a 7-year total cost of ownership and allows vendors to respond as single providers or partnerships. No specific incumbent vendor is mentioned, but the county seeks a solution capable of supporting complex interfaces and providing robust API integration capabilities. The project does not explicitly indicate set-aside designations for disadvantaged enterprises and focuses on improving operational efficiency, customer service processes, and system integration.