Interface_Experience_Worksheet.xlsx

The Interface_Experience_Worksheet.xlsx is a document from Seminole County Utilities Division related to a Customer Information and Billing System (CIS) replacement project. The project involves implementing a comprehensive utility billing software solution for approximately 42,500 residential and 2,900 commercial water customers, with key milestones including a question submission deadline of August 1, 2025, and a proposal submission deadline of September 3, 2025, at 2:00 pm. The procurement seeks a software system capable of integrating with multiple existing technologies, including Badger-Beacon AMI Headend, JDE and OpenGov Asset Management, and various other systems for bill presentation, cash remittance, permitting, and geospatial information.

The procurement will utilize a points-based scoring system evaluating Capability & Experience (40 points), Functional Requirements (12.5 points), Technical Requirements (12.5 points), Integration Approach (15 points), and Cost (20 points). The contract will have a 7-year total cost of ownership, with vendors required to maintain extensive insurance coverage, including Commercial General Liability ($1-2 million), Cyber Liability ($1 million), and Professional Liability ($1-2 million). The worksheet details the current interface capabilities with various systems, highlighting potential integration challenges and opportunities for vendors proposing solutions for the Seminole County Utilities Division's CIS replacement project.