Atch_1_-_PWS_Rotary_Wing_draft_9_Jan_17_.pdf

Attachment 1 – Performance Work Statement

Solicitation # HTC711-17-R-R001

PERFORMANCE WORK STATEMENT (PWS) DRAFT

USCENTCOM Rotary Wing Transportation Support

9 Jan 2017

TABLE OF CONTENTS

1. Description of Services

1.1. Scope of Contract

1.2. Rotary Wing Requirements

1.3. Personnel Requirements

1.4. Operational Readiness, Cost Calculations, and Support

1.5. Passenger Service

1.6. Cargo Service

2. Service Delivery Summary

3. Government Furnished Property and Services

3.1. Ramp Space

3.2. Utilities

3.3. Fuel

3.4. Billeting

3.5. Subsistence

3.6. Intelligence and Weather Reports

3.7. Base Transportation

3.8. Loading and Unloading

3.9. Maintenance Resources

3.10. Secure Communications

3.11 Office and Working Space

4. Security

4.1. General Security Information

4.2. Citizenship and Clearance Requirements

4.3. Clearance Requirements and Position Sensitivity

4.4 Facilities Clearance (FCL)

4.5. Personnel and Facilities Clearance Verification

4.6. Common Access Card Issuance Procedures

4.7. Visits by Non-Assigned Contractors to USTRANSCOM/SDDC Buildings

4.8. Security and Emergency Operations Training

4.9. Additional Security Conditions

4.10. Derogatory Information

4.11. Accessing NATO Information

4.12. Force Protection

4.13 Security Debriefing

5. General Information

5.1. Points of Contact

5.2. Quality Control

5.3. Passports, Visa, Letter of Authorization (LOA) and Common Access Cards (CAC)

5.4. Communications

5.5. Aircrew Duty Day Requirements

5.6. Flying in Controlled Airspace

5.7. Fire Containment Covers

5.8. Safety Barriers

5.9. Authority to Leave Unsafe Aircraft

5.10. Positioning/Depositioning

5.11. Required Reports

5.12. Cyber Security

5.13. Incident Handling

Appendices:

Appendix A: Acronyms

1. DESCRIPTION OF SERVICES.

1.1. Scope of Contract. The contractor shall provide safe, operable helicopters to perform the services in the

CENTCOM AOR in accordance with this performance work statement (PWS). Services to be provided under this

PWS include heavy lift and super heavy lift rotary wing aircraft to transport Class I-X supplies, U.S. Mail and passengers. The contractor shall base their aircraft at Bagram Airfield, Kandahar Airfield, or Jalalabad Airfield as directed by the Contracting Officer. However the Contracting Officer may direct repositioning to additional

Forward Operating Bases throughout the CJOA-A. The International Civil Aeronautics Organization (ICAO) identifier for various locations are listed below:

Jalalabad Airfield OAJL

Kandahar Airfield OAKN

Bagram Airfield OAIX

Kabul Airfiled OAKB

Mazar-I-Sharif OAMS

FOB Shank (Dahlke) no ICAO designator

Herat OAHR

Aircraft may also be operated from other operating locations. The number of aircraft required may change based on future mission requirements.

1.1.1. Missions will be scheduled at least twenty-four (24) hours in advance, unless otherwise agreed to by the contractor and Contracting Officer Representative (COR). Weather and aircraft maintenance will be considered when scheduling missions. Each aircraft will be expected to fly no more than ten (10) hours of flight time per day.

If tasked by DoD, contractor is authorized to remain overnight (RON) at other locations. DoD is responsible for providing support when RONing elsewhere.

1.1.1.1. Primary Aircraft. The Contractor is only authorized to operate under this contract the specific tail numbers, primary or alternate, identified in the Aircraft Identification Table in Attachment 2. In order to change the primary aircraft, a written request along with sufficient documentation supporting the aircraft can meet all requirements of the PWS must be submitted to the Contracting Officer. The primary aircraft will only be changed through a bilateral modification to the contract. The Contracting Officer has the sole discretion in permitting the contractor to change the primary aircraft on contract.

1.1.1.2. Alternate Aircraft. Alternate aircraft are not required under this contract nor is the Government under any obligation to accept performance by alternate aircraft. Written approval from the Contracting Officer Representative or the identified missioning authority must be obtained prior to an alternate aircraft being listed as FMC on daily reports or used in lieu of a primary aircraft for missions, to be submitted to the Contracting Officer at the end of each month. In order for aircraft to be added as an alternate aircraft to Attachment 2 (Aircraft Identification Table), a written request along with documentation, supporting that the aircraft can meet all requirements of the PWS shall be submitted to the Contracting Officer. The Contracting Officer has sole discretion in permitting the contractor to change/add alternate aircraft.

1.1.1.3. The aircraft listed on attachment 2, both primary and any alternates, are exclusively dedicated to this contract. With the exclusion of maintenance and ferry flights, the contractor is not permitted to utilize the aircraft for flights not ordered under this contract. Only aircraft listed on attachment 2 shall be operated under this contract.

1.1.2. The contractor shall coordinate all airlift movements with the Joint Sustainment Command – Afghanistan

(JSC-A) or their designated representative prior to any mission. Aircraft routes and altitudes are in accordance with the Republic of Afghanistan Aeronautical Information Publication (AIP) located at http://www.motca.gov.af.

1.1.2.1. Mission Planning. Air Movement Requests (AMR) will be provided to the contractor at least 24 hours prior to a mission. Missions will be scheduled and built by the contactors Flight operations personnel using the planning system designated by the US Army, Contracting Officer or Contracting Officer Representative. The mission planning will be built and completed no later than 1800 hrs the evening before the mission and approved by the Tasking Authority (TA). At least 12 hours prior to departure, a flight plan, to include call sign, radio frequency, http://www.motca.gov.af/ flight route and time, must be filed with the designated US Military personnel. The US Government may suggest routes based on enemy threat, but contractor is solely responsible for eventual route taken. Helicopters shall be equipped with UHF, VHF, and FM two-way radios (frequency range 30-400 MHz) to allow for communication with

US Military ground units. Aircraft offered under this contract will operate to and from places, at times and dates, carrying passengers and cargo, as specified in the contract, the Contracting Officer, the COR, or the identified missioning authority pursuant to the terms of the contract. For additional details regarding airfield elevations and route planning guidance check the following website: http://motca.gov.af/fa. When planning missions, the contractor will consider the following elevations and distances:

ELEVATION ENROUTE ALTITUDE

Jalalabad 1,842 FT 9,800 FT

Kandahar 3,314 FT 9,800 FT

Bagram 4,895 FT 9,800 FT

Sharana 7426 FT 10,000 FT

Salerno 3,825 FT 9,000 FT

Kabul 5,868 FT 10,000 FT

Distances in minutes based on 110 KTGs:

Jalalabad to furthest point - 132 minutes

Kandahar to furthest point - 130 minutes

Bagram to furthest point - 119 minutes

Sharana to furthest point - 163 minutes

Salerno to furthest point - 99 minutes

1.1.2.2. Emergency Missions. In some situations, the contractor may be required to fly a mission with only 12 hours notice. If an emergency mission arises, it will replace the scheduled mission for that day. In the event of an emergency mission, it will be imperative to file a flight plan as soon as possible and, telephonically or by e-mail, contact destination Forward Operating Base (FOB) and inform of approximate arrival time and flight plan.

1.1.2.3. Airspace De-confliction. The primary method of airspace de-confliction for the contractor will be adherence to filed flight plans. This will enable the US Government to know where and when contract aviation is flying in order to better ensure safety of both contract and US Government aircraft. Unless the contractor aircraft has communications with Landing Zone (LZ) or Pickup Zone (PZ) locations in uncontrolled airspace, the contractor will adhere to advisory calls. Upon departure or arrivals at all airfields in uncontrolled airspace, the contractor will transmit advisories on Afghan Advisory (125.20) and broadcast call sign, airfield departing or arriving from, flight level passing, flight level climbing to, and direction of flight. Contract aircraft will monitor Afghan Advisory

(125.20) when operating in vicinity of uncontrolled airports that support fixed wing aircraft. Helicopters are required to maintain at or below 500 feet AGL (Above Ground Level) when operating within 10 NM of any operational airport capable of fixed wing arrivals and departures, unless approved by Air Traffic Control ATC

(tower/approach).

1.1.2.4. Missions will be flown to FOBs and other destinations designated by the Government as directed by the

COR or designated representative, such as Joint Sustainment Command – Afghanistan (JSC-A). The Contracting

Officer will provide the Contractor in writing the names of the persons designated as COR. Missions may also be scheduled to unimproved locations. The contractor will be provided with longitude and latitude and/or a 10 digit grid coordinates of all mission destinations prior to departure. Contractor will not be required to fly into LZs not approved as low risk by US Military or where enemy fire is being reported. Contractors will only be paid for blade hours flown in support of missions as assigned by JSC-A or their designated representative.

1.1.2.5. CONOPS Brief and Flight Time: Contractor shall have a representative available 24/7 to receive CONOPS brief and final mission scheduling. Flights will only be conducted during daylight hours and under visual flight rules. The aircraft shall be used exclusively for USFOR-A or their designated representative unless approved by the

Contracting Officer or COR.

1.1.3. Aircraft are not to land in areas where there is active fighting. Only after the Task Force Commander has declared an area “CLEAR” will the contractor resume normal operations into an area where active fighting recently occurred, and only to locations designated as “low risk” by the appropriate DoD agency.

1.1.4. Pilferage and Loss (cargo and baggage). The contractor shall maintain control of Government cargo and baggage while conducting air operations. The contractor is liable to the Government for the cost of any cargo and/or baggage damaged or lost while in possession of the carrier. The terms “damaged or loss” refers to any circumstance where the US Government delivers cargo and/or baggage to the contractor for transport and the cargo and/or baggage is not ultimately returned to US Government control in the same condition it was delivered. If loss or damage of cargo and/or baggage does occur, the contractor is liable for the actual replacement value of the cargo and/or baggage, but not to exceed for baggage $630 per passenger and not to exceed for cargo $21 per pound per package. Package is defined as “goods carried in or on a container, pallet or similar article of transport used to consolidate goods, in or on an aircraft. Individual boxes in a container or on a pallet are considered one package for purposes of this definition.” The contractor may not be liable if the contractor proves that the destruction, loss of, or damage to, the cargo was due to inherent defect, quality or vice of that cargo, defective packing of that cargo performed by a person other than the contractor or the contractors servants or agents, or a hostile act as defined in this PWS.

1.1.5. Passenger Injury or Death. The contractor is liable for injury or death to passengers while passengers are being transported by the contractor and shall maintain insurance coverage as required in Section H of this contract to cover this liability.

1.1.6. Weather. If the contractor fails to complete a route due to poor weather, he will be compensated for all complete leg(s) flown, and for the leg(s) being flown when the mission was aborted. The contractor should return to the point of origin (hub) or nearest safe location, until the weather improves. Missions not completed due to poor weather will be rescheduled at the satisfaction of the Government. For the contractor to refuse to fly a transport mission due to marginal weather conditions, the weather must be such that the ceiling is below 700 feet and visibility less than two nautical miles. Ceiling restrictions are subject to change as dictated by threat analysis. The contractor is required to follow the weather requirements per the Afghanistan Aviation Procedures Guide (APG), under the Low Risk spectrum. Aircraft are to operate in accordance with Federal Aviation Regulations (FAR) which take precedence over the APG, unless the APG is more restrictive, in which case it will apply when classifying weather criteria. The contractor shall be prepared to fly in the following Fahrenheit temperatures:

BAGRAM JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC ANN

EXTREME MAX 59 66 81 88 97 100 104 104 95 90 75 64 104

MEAN DAILY MAX 47 53 66 75 82 93 96 95 87 77 61 52 74

MEAN 38 42 54 62 68 79 83 82 72 61 48 40 61

MEAN DAILY MIN 29 32 41 49 54 65 69 68 57 45 34 27 48

EXTREME MIN 18 21 21 36 39 52 57 57 45 32 23 14 14

KANDAHAR JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC ANN

EXTREME MAX 74 81 95 99 100 112 120 120 95 90 75 64 115

MEAN DAILY MAX 62 68 80 85 95 108 111 110 102 92 76 67 89

MEAN 53 57 69 77 83 94 98 97 87 76 63 55 76

MEAN DAILY MIN 24 47 70 64 69 80 84 83 72 60 49 42 63

EXTREME MIN 33 36 36 51 54 67 72 72 60 47 38 29 29

SHARANA JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC ANN

EXTREME MAX 70 86 79 91 108 109 99 97 99 97 75 70 109

MEAN DAILY MAX 57 62 67 81 88 95 94 91 93 77 71 61 78

MEAN 48 52 59 72 78 85 86 81 80 65 59 51 68

MEAN DAILY MIN 38 43 50 63 68 74 78 71 67 54 47 40 58

EXTREME MIN 28 30 32 50 52 59 68 54 59 46 43 28 28

JALALABAD JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC ANN

EXTREME MAX 77 90 93 105 114 120 118 119 112 100 91 78 120

MEAN DAILY MAX 61 65 73 81 93 105 104 101 96 87 73 63 83

MEAN 47 52 62 71 82 91 91 90 83 73 59 49 71

MEAN DAILY MIN 37 43 52 59 67 77 81 80 72 58 44 37 59

EXTREME MIN 14 20 28 36 43 56 54 50 42 26 23 20 14

SALERNO JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC ANN

EXTREME MAX 72 73 87 99 104 108 107 100 101 92 84 72 108

MEAN DAILY MAX 56 59 67 75 85 96 93 91 87 79 68 59 76

MEAN 41 46 54 62 72 83 82 80 74 64 51 42 63

MEAN DAILY MIN 30 35 44 50 58 68 71 71 62 52 38 31 51

EXTREME MIN 17 13 26 37 42 55 61 59 45 38 22 22 13

1.2. Rotary Wing Requirements. The following minimum criteria shall be met by all helicopters offered for service under this agreement.

1.2.1. The contractor will make available, at the Contracting Officer’s request, a copy of each helicopter’s maintenance history.

1.2.2. Condition. Every helicopter shall be certified as airworthy by trained and certified mechanics for that specific airframe. Airworthy certificates shall be made available to the Government upon request. Preventive

Maintenance service schedules for helicopters shall conform to manufacturers recommended servicing intervals.

The Government is entitled to perform an independent assessment of the condition of any contract helicopter at any time. The Government may also request that an independent assessment of any helicopter used in performance on this contract be conducted at contractor expense.

1.2.3. Safety. Each helicopter shall meet, at a minimum, United States aviation safety requirements as established by the Federal Aviation Administration (FAA), Federal Aviation Regulation (FAR) 133 and 135 or equivalent Civil

Aviation Authority (CAA) regulation and applicable DoD and Department of the Army (DA) rules and regulations.

It is the Contractor’s responsibility to ensure additional survival equipment appropriate for the environment and mission meets or exceeds FAR Part 133 and 135 or equivalent CAA regulation. Contractor shall operate under

Visual Flight Rules (VFR) and follow the guidelines referenced in Para 1.

1.2.4. DoD Approval and Additional Standards. The contractor awarded the contract and operating the aircraft shall be an approved DoD air carrier, as determined by HQ AMC/A3B and the Civil Airlift Review Board (CARB), and shall maintain this approval throughout the performance of this contract. The contractor shall comply with all

FAA requirements or equivalent CAA requirements, and with all DoD additional standards as published on the following web site: http://www.amc.af.mil/library/businesscustomers.asp

1.2.5. Aircraft Equipment. All helicopters will maintain serviceable first aid kits, fire extinguishers, and all aviation life support equipment required to be maintained on helicopters in accordance with applicable FAA, DoD, CAA (if applicable) and/or DA standards. The aforementioned items shall be inspected for serviceability in accordance with manufacturer’s inspection/serviceability instructions. Documentation of the inspection shall be provided to the COR or designated Government representative such as the JSC-A or Mail Movement Officer in Charge within 10 calendar days of the inspection. All aircraft will be equipped with a cargo hook. Operator shall use a commercially procured GPS flight following tracking system. Aircraft shall be equipped with an Emergency Locator Transmitter

(ELT) compatible with the theater and users search and rescue capabilities. Contractor shall ensure each aircraft has a satellite mobile phone in case of an emergency landing outside of a secure area.

http://www.amc.af.mil/library/businesscustomers.asp

1.2.6. Aircraft Inspection. The Government reserves the right to inspect helicopters, maintenance records, and employee records at any time.

1.2.7. Aircraft Markings. Authorized marking on all helicopters will be the contractors name on each side as well as required markings such as tail numbers. Other identifying marking, such as “UN”, “ISAF”, “NATO” or “SFOR” are not allowed and shall be removed. It is in the best interest of all parties that aircraft not be painted in a color that is close to military colors and paint schemes. Any color other than white should be reviewed and approved by the

Government prior to deployment.

1.2.8. Payloads.

Payload Range for Heavy-Lift Aircraft: Aircraft must have at least 600 cubic feet of usable cabin volume, shall be capable of moving a payload combination of at least 12 passengers and baggage (planning weight of 300 lbs. for each pax and one bag) or at least 5 portable cargo boxes which measure 40Lx 48Wx50H, or a minimum mixture of

2 portable cargo boxes and 7 pax. Any stated variation of above mentioned loads combine for a minimum internal load of 5,000 pounds at Mean Sea Level (MSL). Carrier must also be able to move external cargo only with a minimum payload of 5,000 pounds at MSL. At 7,000 ft. PA or temperatures above 20 degrees Celsius, the minimum payload requirement for a combination of passengers and baggage is 3,000 lbs. Fuel calculations for aircraft payload should include a range of 1 hour 30 minutes plus FAA defined fuel reserve requirement.

Payload Range for Super-Heavy Lift Aircraft: Aircraft shall be capable of moving a payload combination of at least

15 passengers and baggage (planning weight of 300 lbs for 1 pax and baggage) and cargo for a minimum internal load of 8,000 pounds at Mean Sea Level (MSL). Carrier must also be able to move cargo only with a minimum payload of 9,000 pounds at MSL. The aircraft shall be able to accept a at least (8) 48”x48”x48”H pallets into a rear loading cargo door to facilitate loading in austere, mountainous landing areas. At 7, 000 ft PA, 20 degrees Celsius, the minimum external payload requirement is 9,000 lbs. Fuel calculations for aircraft payload should include a range of 1 hour 30 minutes plus FAA defined fuel reserve requirement.

1.2.8.1. Variations in payload on a mission by mission basis may be required due to changes in altitude and weather.

1.2.9. Estimated flying hours is 150 hours per aircraft per month (1800 hours per year).

1.2.10. Defensive Armor. All rotary-wing aircraft shall be equipped with a Ballistic Protection System (BPS) certified to provide protection per the National Institute of Justice (NIJ) Standard 0108.01 (NIJ Level 3). Protection at a minimum shall cover the floor of the aircraft (both the cabin and cockpit areas). The BPS shall extend a minimum of 2 feet past the last row of passenger seats or to the rear bulk head/rear wall if this is less than 2 feet away from the last row of seats.

1.3. Personnel Requirements.

1.3.1. All aircrew, site managers, performing under this contract are required to possess a Secret security clearance in order to receive threat briefings. The threat briefings are necessary to ensure safe mission planning and mission execution for passenger operations. Access to classified information will not be granted without a Secret clearance.

All personnel are required to speak English in a fluent and coherent manner. The contractor and its employees will be bound to adhere to General Order 1, and any supplements or any successor order.

1.3.2. The contractor shall obtain any necessary certifications to operate in the area of operations.

1.3.3 The contractor shall establish a system to ensure that all personnel meet the qualifications set forth herein.

Additionally, the contractor is responsible for screening employees through pre-employment questionnaire or otherwise, to ensure employees who do not possess the requisite security classifications will be able to apply for and receive the required line badges, security clearances, and country clearance to perform work in Afghanistan. The contractor shall ensure that all contractor personnel who work under this contract either in and out process through

CRC Fort Bliss, TX, Camp Pendleton, CA or go through contractor provided screening equivalent to the requirements of CRC Fort Bliss (if approved by the Contracting Officer). Contractors should assume all personnel will be trained via Government provided training. However, if time is of the essence, the contractor may request and receive approval to attend non-government sponsored pre-deployment training. The contractor is responsible for remaining current on CRC pre and post deployment standards. After personnel have been vetted, the contractor shall submit a Letter of Authorization for each member. The contractor shall receive a signed Letter of

Authorization for their workforce before they begin deployment. Access the following website to obtain requirements of CRC Fort Bliss for Emergency Essential personnel deploying to the CENTCOM AOR, to include required vaccinations/immunizations, equipment lists, etc. https://www.bliss.army.mil/crc/

Any required refresher training shall be completed annually online in accordance with Fort Bliss CRC training regulations.

1.4. Operational Readiness, Cost Calculations, and Support.

1.4.1. Maintenance. The contractor shall perform both scheduled and unscheduled maintenance. Maintenance may occur on US Military installations with prior coordination and the express permission of the Government. The contractor will provide all parts, labor, and expertise necessary to complete required maintenance tasks.

Maintenance down-time will be coordinated between the contractor and the customer or COR. The contractor shall provide a timetable for scheduled maintenance and an estimated completion time for unscheduled maintenance.

1.4.2. Operational Readiness. Each aircraft shall maintain a 90% operational readiness rate. Billable days for each aircraft will be calculated using formulas in the table below:

No. of Days FMC for that aircraft Billable Amount = Full Monthly Service Rate

31 – 25 Days FMC for that aircraft Billable Amount = (Monthly Service Rate / number of days in the month) *

Number of FMC days.

24 – 20 Days FMC for that aircraft Billable Amount = Monthly Service Rate – ((Monthly Service Rate / number of days in the month) * 1.05 * number of days NMC)

19 – 15 Days FMC for that aircraft Billable Amount = Monthly Service Rate – ((Monthly Service Rate / number of days in the month) * 1.15 * number of days NMC)

14 - 6 Days FMC for that aircraft Billable Amount = Monthly Service Rate – ((Monthly Service Rate / number of days in the month) * 1.20 * number of days NMC)

5 or fewer Days FMC for that aircraft No Monthly Service will be paid.

NMC is defined as any day the aircraft cannot fly due to carrier-controlled reasons (i.e. maintenance, operations, and crew availability). The aircraft must be FMC and reported as being FMC to the COR, Tasking Authority, and

Contracting Officer no later than 8:00 AM local time (i.e. the time where the aircraft is located) for the monthly service to be paid for that aircraft for that day. Any day an aircraft is NMC for carrier controlled reasons, no monthly service payment will be made for that day. If an aircraft is reported as FMC and launches on a tasked sortie but returns to base for carrier-controlled reasons without completing a mission leg, and without completing any legs for that day, then the aircraft will be considered NMC for that entire day. An airframe is not to be considered available unless both the airframe is FMC and the aircrew is available. In addition, the aircrew must be listed on the daily Sortie Report, co-located (same hub) with the aircraft, and be in stand-by status (immediately available) in order for the airframe to be considered FMC. If there are extenuating circumstances, the NMC days can be waived on a case-by-case basis.

1.4.2.1. Operational Readiness Rate Calculation. The operational readiness (OR) rate is calculated by dividing the number FMC days by the number of days in the month.

1.4.3. Cargo Hook. All aircraft will be equipped with an operational cargo hook. In the event a cargo hook becomes inoperable, the aircraft will be listed as Partially Mission Capable (PMC) on the daily SITREP and detail cargo hook inoperability as the reason. Each day the cargo hook is inoperable, the daily basing fee for that aircraft will be reduced by 20%. If a cargo hook becomes FMC after 0800, 20% of the daily basing fee for that aircraft for that day will be deducted unless the Government is able to utilize the cargo hook on that aircraft before all flying/missions are completed for the day. Only the daily service fee will be prorated, not the full monthly basing fee cost. The daily service fee for PMC calculation is the total monthly basing fee divided by the number of days for that month multiplied by 80% [(monthly basing fee / number of days) * .8].

https://www.bliss.army.mil/crc/

1.4.4. Blade Hours. Blade hours are calculated to the tenth of an hour from the moment the aircraft moves under its own power for intended flight at the hub until the aircraft is powered off for any reason, and blade hour time resumes when the aircraft moves under its own power for intended flight until the aircraft power down at the hub at completion of a mission. Blade hour calculations include taxi time and time spent loading aircraft while engine(s) are running. Aircraft start-up and spool-down time; flight time to/from the tie down area; anytime the engines are shut down and maintenance flights are not included in blade hour calculations. Aircraft that return to base for contractor-controlled reasons will only be paid for completed mission legs where the government was able to move cargo or passengers. Contractor flights not directed by the Government are non-billable (e.g., flights to an off site maintenance location, other carrier-internal missions). When entering hours or tenths of hours on forms and reports, a zero is entered on either side of the decimal. (i.e. 2.0 when entering two full hours of flight time or 0.7 when entering 38 minutes of flight time.) Fractual flight hours shall be determined using the following table.

Minutes Parts of hour

0 0.0

1-6 0.1

7-12 0.2

13-18 0.3

19-24 0.4

25-30 0.5

31-36 0.6

37-42 0.7

43-48 0.8

49-54 0.9

55-60 1.0

1.4.5. Recovery. The contractor is responsible for recovering disabled, damaged, or destroyed helicopters. The US

Government may, at its discretion, assist if resources and time are available. Any recoverable cargo will be returned to the Government. If a helicopter has been disabled in enemy territory and is likely to be seized by the enemy, the contractor shall make every reasonable effort to destroy the cargo to prevent it from being recovered by the enemy.

1.4.6. Replacement Helicopter. If a helicopter is considered to be a catastrophic loss then a replacement helicopter is required to be repositioned and have an operational date within 30 days. The 30 day count begins as soon as the original helicopter is identified as a catastrophic loss.

1.4.7. Non-Mission Capable (NMC) Repair Plan. In the event an aircraft becomes NMC, the contractor is required to submit a repair plan (timeline) outlining the extent of the repairs and when the aircraft will become FMC. This plan should be submitted to the Contracting Office and the COR within 48 hours after the aircraft becomes NMC.

Extensions to the 48 hours can be granted on a case by case basis.

1.4.8. Contractors must be aware that if their helicopter blocks the landing area of a US base, (i.e. hard broke) the helicopter may, if mission considerations dictate, be forcibly moved by US personnel. During movement, it is possible the helicopter may be damaged or destroyed. In these circumstances, the US Government will not be financially liable for the loss or damage to the helicopter.

1.5. Passenger Service.

1.5.1. The actual number of passengers will be determined by cargo, distance, altitude, and temperature at the desired location. The Pilot in Command is responsible for determining the safe loading limits and cargo/passenger combinations. Planning weight for passengers plus 1 bag is 300 lbs per person.

1.5.2. The contractor will be provided a passenger manifest prior to boarding. The contractor shall not permit any personnel to board the aircraft who is not manifested. A copy of the passenger manifest will be left with the appropriate ground personnel at the departure airfield. The contractor will maintain passenger manifest until mission is complete. For informational purposes, eligible passengers could include military forces whose country has signed an Acquisition Cross-Servicing Agreement (ACSA) with the U.S. Department of Defense (DoD), including, but not limited to, the Afghanistan National Army and Coalition Forces, Afghanistan National Army

Police (ANAP) and all subordinate elements, and Afghanistan Border Police (ABP) personnel, including U.S.

Armed Forces personnel, including personnel suffering from medical emergencies in which life, limb or eyesight may be lost, U.S. military media and U.S./non-U.S. civilian media in support of U.S. DoD operational needs and personnel needing evacuation due to manmade or natural disasters. Local, provincial and national Government representatives are not authorized to utilize rotary wing services provided under this contract for personal transportation. The USG may provide armed military escorts for non-NATO passengers and other designated forces as the appropriate DoD Commander directs.

1.5.3. The contractor is ultimately responsible to determine passenger weight and cargo weight. If calibrated scales are not available or feasible, the contractor may elect to use hand held and portable type scales. If scales are not available, interrogated weights can be used if in compliance with applicable Federal Aviation Regulations.

1.5.4. All aircraft will utilize appropriate aviation restraining devices in order to ensure the safety transport of passengers. Contractor is not authorized to perform seats-out operations, except for emergency situations for immediate evacuations where loss of life, limb, or eyesight and personnel recovery missions dictate. Contractor is required to provide all aviation life support equipment required to transport all passengers.

1.5.5. The contractor will ensure that all mission aircraft are operated by two pilots rated in the type, design, and series for the aircraft being flown. Failure to meet pilot requirements will be calculated into the operational readiness computation in accordance with paragraph 1.4.2.

1.5.6. Offloading shall be accomplished within 30 minutes or less to comply with Maximum on Ground (MOG) restrictions and safety considerations, unless deviation is approved by the government or controlling airfield authority.

1.6. Cargo Service.

1.6.1. The contractor will deliver cargo from origin to destination. Cargo may consist of CLASS I (Food and

Water), CLASS II (General Supplies), CLASS III (Fuel), CLASS IV (Construction Materials), CLASS V

(Ammunition—all caliber) CLASS VI (AAFES supplies), CLASS VII (Major End Items), CLASS VIII (Medical

Supplies), CLASS IX (Repair Parts), CLASS X (non-military goods such as humanitarian assistance items), or other government-directed equipment. The cargo will be configured for loading inside the cabin of the aircraft or prepared for slingload delivery per the pre-approved CONOP. Mail will not be moved by slingload. The contractor is responsible for meeting all sling load requirements IAW FAR 133 and ensuring the external load is safe for transport. The contractor will be notified by the Government prior to loading of any cargo of a hazardous, flammable, or explosive nature and any such cargo shall be properly documented and certified as per applicable military transport standards.

1.6.2. Shipping Document. When requested by Government representatives, contractors shall sign inventory documents for the loads they transport. This is to ensure that the same quantity and condition of cargo at origin, arrives intact at delivery destination.

2. SERVICE DELIVERY SUMMARY.

Performance Objective PWS Paragraph Performance Threshold

Operational Readiness 1.4.2. Each aircraft is available 90% of the month

Cargo Hook Readiness 1.4.3. Aircraft cargo hooks are operable 100% of sling-load missions

Take appropriate actions to de-conflict airspace

1.1.2.3. 100% of Missions Daily

Contractor shall not allow unmanifested personnel or unauthorized cargo on board

1.5.2. and 1.6.1. 100% of Missions Daily

Maintain accurate reports 5.10 100% of reports inspected

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. Ramp Space. Ramp space will be provided at bed down location for contractor aircraft.

3.2. Utilities.

3.2.1. The Government will provide utilities for office and working space at each hub location. The utilities provided shall be equivalent to those provided to other military and tenant organizations - no special or unique requirements will be supported. Electricity, water (potable or non-potable), sewer and telephone will be provided at all hubs. Class A lines may not be available at all locations. Internet access and/or e-mail are available at all locations based on requirements and availability.

3.3. Fuel.

3.3.1. The Government will supply the same fuel US forces are using in current operations for all the helicopters.

The contractor can expect JP-8 fuel to be provided. The Government will not make accommodations for unique fuel requirements (i.e. TS-1) and will not supply filtration or other systems to support contract rotary wing operations.

Fuel will only be provided at the origin of the mission or other Government-designated bases, if available. Fuel may be dispensed at the destination FOBs or Combat Outposts with prior coordination or in other than hub areas. Fuel consumed as a result of the contractor determining to replace, swap out helicopters or crew shall not be reimbursed by the Government.

3.4. Billeting.

3.4.1. Billeting commensurate with that provided to US military forces shall be provided for contractor employees required to stay at military locations.

3.5. Subsistence.

3.5.1. Class I subsistence will be provided for contractor employees required to stay at military locations.

3.6. Intelligence and Weather Reports.

3.6.1. The Government will provide current intel, threat, and weather briefings to the contractor relevant to the impending flight path prior to departure.

3.7. Base Transportation.

3.7.1. Base transportation (bus or shuttle) may not be available at all hub locations. The contractor may provide its own flightline (ATV or Gator-like) vehicles upon USFOR-A approval and will obey all published regulations, licensing and dispatching requirements regarding vehicle operations.

3.7.2. Contractor is authorized to be in possession of Government furnished vehicles and provide contractor owned or leased vehicles in a ratio of not less than two non-tactical vehicles (NTV) per contract aircraft, unless agreed to by the COR and contractor. Additional vehicles are subject to approval by USFOR-A.

3.7.3. The contractor is required to register all vehicles per USFOR-A policy and regulation, and the Government will provide fuel. The contractor will provide insurance, maintenance, and all costs associated with vehicle use for contractor furnished vehicles. Services furnished by Government provided vehicles will be the same as provided for

Government personnel and IAW USFOR-A policy.

3.8. Loading and Unloading.

3.8.1. The Government may provide, at its discretion, loading and unloading assistance at all hubs. The contractor shall be prepared to perform all loading and unloading in the absence of Government support, with the exception of external loads for which the Government will furnish personnel, slings, and nets to sling load under helicopter.

3.9. Maintenance Resources.

3.9.1. The Government will provide distilled or clean water for engine rinse and wash at all hubs.

3.9.2. Contractor shall provide their own nitrogen containers/tanks. Nitrogen will be provided by the Government, but may not be available at all hubs (i.e. bottles may need to be transported to another hub for filling).

3.9.3. Contractor shall provide its own ground auxiliary power unit.

3.9.4. The COR will coordinate a Memorandum of Understanding between contractor and the local Aviation Task

Force as required for the Government to provide the following:

(1) Access to an overhead crane assembly with a free clearance height of 25 feet and a rated working capacity of at least 3,500 pounds.

(2) Forklift capability with a height range of 18 feet and a lift capacity of 5,000 pounds.

(3) Light sources for nighttime maintenance (some FOBs do not allow white light maintenance on the flight line).

(4) Fresh water washing facilities at all operating hubs.

3.9.5. The Government will provide hangar space when available, but will make every effort to provide a hangar facility for contractor’s sole use. If a hangar or tent-like structure is not available, the contractor is authorized to procure and erect a temporary Large Aircraft Maintenance Shelter (LAMS) upon approval by USFOR-A and the

Contracting Officer.

3.10. Secure Communications.

3.10.1. Contractor will be provided access to secure communications pending verification of appropriate security clearances by the DoD. Secure communications shall include SIPR net access, SVOIP communications and secure radio equipment as available. This equipment will undergo 100% inventory every 30 days and results shall be submitted to the COR for inspection.

3.11. Office and Working Space.

3.11.1. If available, the Government will provide office and working space at each hub location. Due to limited office space at some hub airfields, the contractor may be responsible for providing its own office and working space under the non-recurring reimbursables CLIN. In this case the contractor shall coordinate with the local functional engineering team to obtain approval for its office/working space structure.

4. SECURITY (PHYSICAL, PERSONNEL, INFORMATION, ANTITERRORISM/FORCE PROTECTION

AND INDUSTRIAL).

4.1. General Security Information. The majority of daily work associated with this PWS is at the unclassified level, but contractor personnel may be required to access SECRET information during performance of this contract or task order .

4.2. Citizenship and Clearance Requirements. The contractor’s, subcontractors, and/or partner’s personnel performing services under this contract or task order shall be cleared citizens of the United States of America.

Overall, all contractor personnel shall possess the appropriate personnel security investigation for the position(s) occupied. Contractor personnel shall be required to have a background investigation that corresponds with the sensitivity level of the tasks to be performed.

4.3. Clearance Requirements and Position Sensitivity. Contractor personnel with IA administrative privileges and/or who will monitor DOD IT systems or software as designated by DOD 8500.1/5200.2-R may be rated at the various levels listed below. The stipulation of the numbers and what IT/Automated Data Processing (ADP) levels the contractors will have is approved by the COR or the CO before the start of the contract or task order. The contractor shall comply with all appropriate provisions of applicable security regulations while assigned to this contract or task order for DOD and USTRANSCOM. The following guidance will be followed when determining background investigation and clearance levels for this contract or task order depending on requirements:

POSITION LEVEL:

Non-Critical Sensitive Positions (SECRET):

IT/ADP-II and Non-Critical Sensitive Positions are those positions that: have access to Secret or Confidential information; Security police/provost marshal-type duties involving the enforcement of law and security duties involving the protection and safeguarding of DOD personnel and property; category II automated data processing positions; duties involving education and orientation of DOD personnel; duties involving the design, operation, or maintenance of intrusion detection systems deployed to safeguard DOD personnel and property; responsible for the direction, planning, design, operation, or maintenance of a computer system, and whose work is technically reviewed by a higher authority of the ADP-I category to ensure the integrity of the system; and any other position so designated by the head of the Component or designee.

BACKGROUND INVESTIGATION REQUIREMENTS:

(IT-II/ADP-II/Non-Critical Sensitive) Requirements for SECRET:

Positions designated by the Government at the Non-Critical Sensitive/ADP-II/IT-II rating require a National Agency

Check with Local Credit (NACLC) (or acceptable periodic reinvestigation) favorably adjudicated (a favorable adjudication grants eligibility at the SECRET level as prescribed by DOD 5200.2-R). The IT-II/ADP-II requirement mandates the contractor have a minimum FCL at the SECRET (or higher) level due to investigation submissions as directed in DOD 5220.22-M, DOD 5200.01 and JPAS.

POSITION LEVEL:

Non-Sensitive Positions (Position of Trust Determination - No Classified Access) All other positions involved in computer activities and Common Access Card. No clearance is granted for classified access and only a Position of Trust (PoT) is awarded and posted in JPAS.

BACKGROUND INVESTIGATION REQUIREMENTS:

(IT-III/ADP-III/Non-Sensitive) Requirements for Position of Trust Determinations (No Classified Access):

Positions designated by the Government at the Non-Sensitive/ADP-III/IT-III rating require a National Agency

Check with Inquiries (NACI) (or acceptable investigation/reinvestigation) favorably adjudicated (a favorable adjudication issues a Position of Trust determination as prescribed by DOD 5200.2-R and DOD DTM 08-003

(Dated Dec 08). Favorable NACI or equivalent investigation results must be posted in JPAS before a CAC or

NIPRNET access will be granted. To obtain interim CAC/NIPRNET access, NACI investigations will be opened with fingerprint, name and criminal records checks returned favorably before the credentials (CAC and NIPRNET) are issued. NACI submissions will be completed on the Standard Form (SF) 85 and submitted with fingerprint cards

(FP 258) to USTRANSCOM Force Protection, Security Services Center (SSC) for processing. No classified access will be granted based on the NACI investigation.

NOTE: The above requirements for IT-III/ADP-III/Non-Sensitive Positions are for access to unclassified systems only. Contractors who require access to classified systems or areas must have interim or final adjudication of background investigations at the Critical or Non-Critical Sensitive levels.

USTRANSCOM will only process NACI/Position of Trust investigations and will not complete any personnel security investigations for classified access. It is incumbent upon the contractor to have the appropriate investigations completed upon start of the contract or task order. Personnel who do not have the proper investigation will be denied the ability and access to USTRANSCOM facilities until investigations have been favorably adjudicated.

4.4. Facilities Clearance (FCL). The contractor must have a valid FCL at the SECRET level. Interim FCLs are acceptable provided they are not expired. FCL procedures and security guidelines for adjudicative requirements are outlined in DOD 5220.22-M FCLs and Interim FCLs must be awarded by the Defense Security Service (DSS)

Facility Clearance Branch.

4.5. Personnel and Facilities Clearance Validation. Upon contract or task order award, the contactor shall submit the names of contractor personnel to the USTRANSCOM Security Services Center (SSC) for vetting through JPAS to ensure investigative and clearance requirements have been satisfied. This shall be completed before the

COR/Trusted Agent (TA) accesses the DOD Trusted Associate Sponsorship System (TASS) and submits a request for issuance of the CAC to the contractor’s personnel. If a contractor’s employee does not have the required investigative or security clearance level based on the Government’s determination, the contractor’s employee will be denied the ability to work in support of this contract or task order contract or task order and the employee’s information will not be loaded into TASS.

4.6. Common Access Card Issuance Procedures. Upon notification by TCJ3-FP personnel working in the SSC, the TA will create a CAC application in TASS with an expiration date of no more than three years. Once approved by the TA, the contractor employee may go to the nearest Real-Time Automated Personnel Identification System

(RAPIDS)/Defense Enrollment Eligibility Reporting System (DEERS) office for CAC issuance.

4.7. Visits by Non-Assigned Contractors to USTRANSCOM/SDDC Buildings. Any visit(s) by contractor personnel not permanently assigned to this contract or task order (i.e., company presidents, company security managers, contractor personnel not permanently assigned at SAFB, etc.) require an electronic visit request be submitted using JPAS. JPAS visits can be forwarded to the Security Management Office (SMO) code: USTC -

SDDC. The visit request shall annotate the contract or task order number in the POC block of the visit request and the name/phone number of either the functional COR or CO in the phone number block.

4.8. Security and Emergency Operations Training. Contractor personnel physically assigned to this contract shall attend/complete the following training as prescribed by DOD and Air Force Instructions: Employee Initial

Security Briefing, Annual Security Awareness, OPSEC, DOD Antiterrorism Level I, Active Shooter, Emergency

Operations and any Security Stand Down Day. Contractor personnel assigned elsewhere shall attend security training established by their respective Government security offices and/or installations

4.9. Additional Security Conditions. All contractors assigned to this contract will complete the contactor in-processing checklist before the start of work on this or any contract/task. Contractor personnel shall complete the out-processing checklist on the last day of the contract or task order or upon termination or reassignment from duties under this contract or task order. Upon completion of this contract or task order, the contractor’s personnel shall surrender all Government supplies, materials and equipment to the COR. All contractor personnel assigned to this contract or task order who possess CAC cards shall return those cards to the COR when completing out-processing, for return to the Contracting Officer. Contractor personnel shall complete a security debriefing statement (SF 312) upon completion of the contract or task order, also for return to the Contracting Officer.

4.10. Derogatory Information. If the Government notifies the contractor that the employment or the continued employment of any contractor personnel is prejudicial to the interests or endangers the security of the United States of America, that employee shall be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contractor personnel during the course of the contract or task order’s period of performance as noted in JPAS. Personnel who have incident reports posted in JPAS will be denied the ability to support the contract or task order until the issues have been resolved and the incident has been removed in JPAS. The contractor shall make any changes necessary in the appointment(s), at no additional cost to the Government.

4.11. Accessing NATO Information. No contractor employee will access NATO information without first being indoctrinated on NATO and having that access recorded in JPAS. Any NATO information accessed will be only on

SIPRNet. No NATO information will be stored with US classified information. Access to NATO information will be based on need-to-know, appropriate access level, and training. NATO information will not be disseminated to unauthorized users. NATO information will be printed only on authorized copiers and printers. All printed NATO classified information must be strictly controlled and tracked in a NATO registry. Contact the CENTCOM Sub-

Registry for additional control measures. In accordance with the NISPOM, Chapter 10-706, NATO briefed personnel will…