Atch_5_-_CA_TO_PWS_(Rev_102616).pdf

PERFORMANCE WORK STATEMENT (PWS)

TRANS-AFRICA AIRLIFT SUPPORT CONTRACT

CENTRAL AFRICA AIRLIFT SUPPORT TASK ORDER

26 October 2016

TABLE OF CONTENTS

1. Description of Services

1.1. Scope of Task Order

1.2. Task Area 1 – Contract Management

Subtask 1 - Personnel Requirements Subtask 2 - Monthly Reports Subtask 3 - Quality Control Plan Subtask 4 - DoD Air Carrier Approval Program Subtask 5 – Insurance

1.3. Task Area 2 - Operational Services

Subtask 1 - Mission Planning Subtask 2 - Passenger Services Subtask 3 - Cargo Services Subtask 4 - COMBI Services Subtask 5 - CASEVAC Services Subtask 6 - Airdrop Services Subtask 7 - Aircraft Requirement

2. Service Delivery Summary

3. General Information

1. DESCRIPTION OF SERVICES

1.1. Scope of Contract.

1.1.1. The U.S. Africa Command (AFRICOM) requires transportation services to support Central Africa Region. The Central Africa Region is defined as Uganda, Central Africa Republic, the Democratic Republic of Congo, and South Sudan. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security and other items and non-personal services necessary to perform airlift (passenger, cargo, and COMBI) services, casualty evacuation (CASEVAC)/Personnel Recover (PR) services, and airdrop services throughout the Central Africa Region to include rotary-wing and fixed-wing operations. Airlift services include support to United States Special Operations Forces and members of the African Union Regional Task Force (AURTF) from the Central African Region. Members of this task force include the Ugandan People’s Defense Force (UPDF), the 2nd Sudanese People’s Liberation Army (SPLA), the Force Regionale D Intervention (FRI), and The Forces Armees Centrafricaines (FACA).

1.1.2. Task Areas. The specific tasks required under this PWS are listed below:

Task Area 1: Contract Management Task Area 2: Operational Services

1.1.3. In addition to this Performance Work Statement, the Contractor shall also refer to the Master Performance Work Statement.

1.2. Task Area 1 – Contract Management. This task consists of the functional activities relating to the management, administration, staffing and reporting requirements of this effort. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security, non-personal services, and other items necessary to perform the services required by this Performance Work Statement. Limited Security defined as security of Contractor’s assets, beddown locations, and personnel, etc., such that the Contractor maintains 100% accountability at all times, and can alert appropriate authorities should there be an emergency.

1.2.1. Task Area 1, Subtask 1 – Personnel Requirements. The contractor shall provide adequate personnel and manage its personnel resources, including its sub-contractors, to partner with Department of Defense (DoD) and its stakeholders to successfully accomplish the tasks outlined in this PWS. All personnel are required to speak English in a fluent and coherent manner.

1.2.1.1. The contractor shall provide a management point of contact (POC) at Nzara, Obo, and Entebbe to coordinate all requirements with the designated DoD POC. The contractor shall provide management and relevant rotary wing (RW), fixed wing (FW), and CASEVAC personnel to oversee and implement all functions.

1.2.1.1.1. The contractor shall have a standard process to receive taskings from the SOCFWD CA tasking authority (TA), then shall provide all relevant logistics solutions accordingly.

1.2.1.1.2. The contractor shall designate principal point(s) of contact to interface with the USTRANSCOM Contracting Officer (USTC-CO) and Contracting Officer’s Representative (COR) on issues concerning aircraft transport. The contractor is responsible for ensuring the POC contact information remains current throughout the life of the contract.

1.2.1.1.3. The POC contact information shall be provided to the USTC-CO and COR within 5 work days of task order award. At a minimum, the Contractor shall provide a 24-hour contact number, e-mail address, business address, and hours of operation for the POC. The Contractor shall also identify Emergency POC(s), if different than the primary POC(s), by name, email address, and mobile number to be available 24-hours a day, 7-days a week, to resolve all matters in performance of this requirement.

1.2.1.1.4. The Contractor shall notify the USTC-CO and COR within twenty-four (24) hours of the employment or termination of any on-site Contractor personnel by providing an updated list of personnel which includes, at a minimum, the following information: name (last, first, middle initial), primary position title, level of investigation/security clearance and date of approval, and date of on-site employment or termination.

1.2.1.2. A Post Award Conference may be held after task order award and prior to commencement of any work on this contract. The Contractor's authorized representative shall attend the Post Award Conference at the expense of the Contractor. Exact date, time, and location will be provided in writing by the USTC- CO as soon as possible but at least 7 days prior to the conference.

1.2.1.3. Briefings. Contractor personnel, including all aircrew and site managers, may be required to attend specific briefings related to mission accomplishment. If this is required in the Task Order, the Task Order will specify which Contractor personnel must possess a Secret security clearance. The threat briefings are necessary to ensure safe mission planning and mission execution for passenger operations.

1.2.1.4. The Contractor shall provide at least one aircrew for each primary aircraft. The Contractor’s aircrew members shall be trained, qualified, and maintain proficiency in accordance with applicable Federal Aviation Regulation (FAR) Part (such as 121, 133, or 135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.

1.2.1.5. Aircrew Duty Day Requirements. Crew duty day requirements are governed by the applicable FAR Part (such as 121, 133, or 135), 32 CFR 861, and/or other applicable Civil Aviation Authority (CAA) regulation.

1.2.1.6. The contractor shall, when required, provide all support personnel necessary to complete assigned missions or support other operations in a stand-alone capacity (i.e. Air Planner, Meteorology/Weather).

1.2.1.7. Contractor’s aircraft maintenance personnel shall be trained, qualified, and maintain proficiency in accordance with the applicable FAR Part (such as 121, 133, and 135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.

1.2.1.8. Training. The Contractor shall ensure its employees have completed all the required screenings and training to perform the tasks of this requirement. Contractor’s employees will be afforded the opportunity to attend Code of Conduct training in accordance with Department of Defense Directive (DODD) 1300.7 dated 8 Dec 2000. In accordance with DFARS Clause 252.225-7980 Contractor Personnel Performing in the United States Africa Command Area of Responsibility (Deviation 2016- O0006), all CAAF shall attend a Continental United States (CONUS) Replacement Center (CRC) or a DoD-approved equivalent process prior to departure, and process through in-theater reception centers upon arrival in the operational area. The contractor is responsible for remaining current on CRC pre and post deployment standards, including annual refresher training. Fort Bliss, TX and Camp Pendleton, CA are approved deployment centers. More information is available at https://www.bliss.army.mil/crc/. The Contractor shall ensure all personnel complete all AFRICOM and/or SOCAF Theater Entry Requirements, as applicable, which are not accomplished via the CRC or theater reception center. The Contractor shall provide proof of completion of any training requirements upon request.

1.2.1.9. The Contractor shall obtain any necessary certifications to operate in the area of operations.

1.2.1.10. Synchronized Pre-deployment and Operational Tracker (SPOT). Contractor personnel must have a SPOT-generated Letter of Authorization (LOA) signed by the USTC-CO in order to process through a deployment center or to travel to, from, or within the designated operational area. The letter of authorization also will identify any additional authorizations, privileges, or Government support that Contractor personnel are entitled to under this contract. Contractor personnel who are issued a letter of authorization shall carry it with them at all times while deployed.

1.2.1.10.1. The Contractor shall enter the required information about their Contractor personnel prior to deployment and shall continue to use the SPOT web-based system at https://spot.dmdc.mil to maintain accurate, up-to-date information throughout the deployment for all Contractor personnel. Changes to status of individual Contractor personnel relating to their in-theater arrival date and their duty location, to include closing out the deployment with their proper status (e.g., mission complete, killed, wounded) shall be annotated within the SPOT database in accordance with the timelines established in the SPOT business rules.

1.2.1.11. The Contractor shall be responsible for the routine rotation of Contractor personnel for employment at the operations location to be executed with Contractor resources. The Contractor shall prepare a personnel contingency evacuation plan from this location for its personnel.

1.2.1.12. If the Government notifies the Contractor that the employment or the continued employment of any contract employee, or subcontractor, is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed, barred from the worksite and replaced at Contractor expense. This includes security deviations/incidents and credible derogatory information on Contractor personnel during the course of the contract period. The Contractor shall make any changes necessary in the appointments.

1.2.1.13. Passports. All contractor personnel performing in AFRICOM shall have a current and valid passport with at least six months of time remaining before expiration to ensure no visa issues with African countries. Contractor employees shall have the appropriate documentation to provide services in Uganda, Central Africa Republic, the Democratic Republic of Congo, and South Sudan for this task order.

1.2.1.14. Theater Entry Requirements. All contractor personnel entering the AFRICOM AOR must complete all AFRICOM Theater Clearance Requirements prior to arrival in the AOR.

1.2.1.15. Medical Care. The AFRICOM AOR presents medical concerns which are not present in other parts of the world. Therefore, the Contractor shall have a medical evacuation plan for each task order to ensure its employees can get appropriate and timely medical care when needed. The Contractor shall ensure its employees have taken all necessary vaccinations as required by AFRICOM or the country where performance will occur. The Contractor shall provide all employees with malarial medication(s) or access to malarial medication(s). Malarial medication shall be of the same quality/grade as would be provided in the United States and used by US Special Operatation Forces in Central Africa.. The Contractor shall ensure all personnel are taking malarial medication. The Government reserves the right to demand removal of any Contractor employee that fails to take the malarial medication or required vaccinations and recover compensation for costs associated with care and evacuation.

1.2.2. Task Area 1, Subtask 2 Reports. The Contractor shall provide monthly reports at no additional cost to the Government. The following reports are required.

https://spot.dmdc.mil/

1.2.2.1. Daily Log. The Contractor will maintain a daily record of all scheduled and completed missions.

The log shall be maintained by the Contractor’s aircrew for each mission and shall detail the number of passengers moved and/or the internal and external cargo load information for each destination. This log will include entries that will code reasons missions were not performed as scheduled to include (weather, maintenance, threat, safety, etc.) and who authorized the mission cancellation. This form will be filled out prior to every mission and kept on file for 30 days, then transferred to the COR or USTC-CO every 30 days or upon receipt/inspection. A Government representative will sign this log upon loading and unloading the aircraft, verifying the cargo was successfully transported. The Contractor shall make these records available to the USTC-CO, COR and FAA on a regular basis as determined by the USTC-CO.

1.2.2.2. Event Reporting. The Contractor shall notify the USTC-CO, COR, and/or designated points of contact of any event involving the aircraft, aircrew, or other contractor employees. Notification is not restricted to safety events, but includes events which do, or could, impact the health or welfare of personnel, such as sickness from disease; death of employee; animal bites, etc. The Contractor shall slao notify the USTC-CO of any engagements with other government agencies, such as the FAA, related to performance under this contract. Notification shall be made by the most expeditious means available considering the seriousness of the event but under all circumstances are to be made no later than the next business day. A final notification, which provides a summary of the event and the cause, is to be provided to the USTC-CO and COR within 30 calendar days resolution. Interim reports may be requested by the USTC-CO when a final notification cannot be provided within 30 calendar days of the event. Notifications shall include:

(1) Contractor Name, and employee name(s), as applicable

(2) Date and time of the event

(3) Nature of the event

(4) Summary of event including personnel involved, actions taken, and actions planned

(5) Expected date for follow-up or resolution

1.2.2.3. Notice of Accidents or Incidents – All Carrier Operations: When a Contractor’s aircraft is involved in any accident, DoD or otherwise, the Contractor shall transmit the information in paragraph above to Headquarters Air Mobility Command (AMC), via HQ AMC/A34B, Scott AFB IL (618) 229- 4801/DSN 779-4801 or the HQ AMC/A34B Safety Manager at 618-229-2106/DSN 779-2016. Accident and incident information shall be provided to HQ AMC, the USTC-CO and the COR on the next business day by the most expeditious means available. Accidents and incidents are defined in 49 CFR, Part 830.

(1) Contractor and trip number

(2) Aircraft type and number

(3) Date and time of the accident or incident

(4) Last point of departure and point of intended landing of the aircraft, as applicable

(5) Nature of the accident or incident and extent of known damage to the aircraft, if any

(6) Total number of crewmembers and passengers on board

(7) Number of injured and fatalities aboard the aircraft

(8) Condition of baggage or Government-owned material, if any, on board

1.2.2.4. Aircraft Medical Incidents: Report all aircraft medical incidents in flight, or while passengers are under the control of the pilot in command, to the COR at the next enroute station for in flight incidents, or the station where the incident occurs. On the next business day, notification shall also be made to the USTC-CO, via telephone or e-mail.

1.2.2.5. DoD Casualties: In cases where a death occurs on a Contractor’s aircraft, the passenger information shall be furnished to the SOCFWD-CA Commander, JSOAD-UG Commander, and the USTC-CO. If available, include the following: Full Name, Social Security Account Number (SSAN), and component of service identified as Army-USA, Air Force-USAF, Navy-USN, Marine Corps-USMC, Coast Guard-USCG, or other DoD agency, as appropriate. The contractor shall notify the COR at the next enroute station for in flight incidents, or the station where the incident occurs. The USTC-CO shall be notified no later than the next business day.

1.2.2.6. Hazard Reporting: The Contractor shall report any condition involving cargo that constitutes a hazard to operations, the Contractor, and airport safety personnel. This report should contain the following information: location; date and time (GMT); nomenclature of cargo (proper shipping name of hazardous cargo); shipper’s organization/unit and name of cargo representative; destination of cargo;

TCN or bumper/increment number; facts and circumstances. Report this information to the USTC-CO.

1.2.2.7. Spotlighting and Hostile Event Reports: Timely threat reporting is essential to safe aircraft operations. In the event a Contractor operating a mission is illuminated or “spotlighted”, or is fired upon in the air or on the ground, the crew shall note the date, time, and approximate area from which the event originated. All incidents, including any hostile action (potential or realized) directed at the aircraft, shall be reported immediately to the cognizant air traffic control agency. Additionally, upon landing, at the first airfield or airbase with a US military presence, the crew shall notify the base operations center of the occurrence. The Contractor shall also notify the COR immediately of any information regarding a threat to an aircraft, or of any attempts to elicit information from the crew on their mission or cargo. The contractor shall also report any incidents to USTC-CO on the next business day.

1.2.2.8. Daily SITREP. The Contractor will maintain a daily record as a way to monitor the status of the aircraft in country, as well as verify the number of personnel working on site. The Contractor shall make these records available to the USTC-CO and COR on a daily basis. Example will be provided upon request.

1.2.2.9. Daily SORTIE Report. The Sortie Report will be in a Microsoft Excel format and include, at a minimum, a row entry for each calendar day (one row entry per aircraft), aircraft type, registration number, aircraft status, aircrew names, starting hub, ending location, total passengers carried, cargo carried (in pounds), mail carried (in pounds), flight hours flown, a comment block, fuel added (in gallons), total legs flown, sling loads (if applicable), and all intermediate locations flown. Each row will include all of this information per day whether the aircraft flew or not. The comment block will be used to annotate reasons for not flying or mission abort, (i.e. maintenance, weather, no tasking, etc.). The report will also include cumulative totals, as well as filterable totals by selected date range and additional selectable column filtersThe Contractor shall make these records available to the USTC-CO and COR after the mission day but no later than the deadline for the following day’s SITREP.

1.2.2.10. Administrative Reporting. The Contractor will provide the following reports to the USTC-CO and COR: Aircraft Daily Status, Maintenance Flow Chart, Aircraft on Ground (AOG) Tracker, Test, Measurement and Diagnosis Equipment (TDME) Report, and weekly personnel accountability roll up to include billeting locations and upcoming rotations. The Government will utilize the reports for planning purposes to manage the tasking of aircraft prior to scheduled maintenance.

1.2.3. Task Area 1, Subtask 3 – Quality Control

1.2.3.1. The Contractor shall develop and implement a commercial quality control plan to ensure safe and reliable air transportation in accordance with the applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.

Contractors are responsible for amending or supplementing their quality programs to assure management oversight in austere locations.

1.2.3.2. The Contractor shall ensure risk management procedures are in place and effectively implemented.

1.2.4. Task Area 1, Subtask 4 – US Flag Carriers. Use of US Flag, DoD Approved carriers is the standard for this effort. However, due to operational factors use of US Flag which are not DoD- Approved, DoD Approved Foreign Flag, or non-DoD Approved Foreign Flag carriers may be authorized by the USTC-CO on a case-by-case basis.

1.2.5. Task Area 1, Subtask 5 – Insurance. The Contractor shall procure and maintain a level of aircraft and/or cargo and passenger liability insurance coverage commensurate with the commercial standard and in accordance with the host nation’s statutory limits during the entire period of performance under this task order.

1.2.5.1. The Contractor will maintain minimum insurance coverage, as defined in 14 CFR 205.5, for bodily injury to or death of a person, and for damage to the property of others, resulting from the carrier's operation or maintenance of aircraft.

1.2.5.2. Defense Base Act (DBA). All personnel performing duties in hazardous areas OCONUS shall be included in and insured with a policy covering Defense Base Act (DBA) requirements. DBA insurance for all personnel performing work OCONUS under this contract is required.

1.2.5.3. The Government accepts no liability should any Contractor personnel be taken hostage or be killed during any mission or while under contract with the Government. The Government will provide assistance in accordance with (IAW) Defense Federal Acquisition Regulations (DFARS) 252.225-7040.

1.2.5.4. Liabilities. The Contractor shall maintain control of cargo and passengers transported while conducting air operations. The Contractor is liable for refunding the cost of any cargo lost while in possession of the carrier, except as a result of hostile action. The Contractor shall be liable for injury or death to passengers while those passengers are being transported by the Contractor, except as a result ofa friendly fire incident, enemy fire incident, a patient expires enroute from pickup to medical facility or any other circumstance outside of the Contractor or Subcontractor’s control.

1.2.6. Task Area 1, Subtask 6 – Positioning and Depositioning. The Contractor shall position personnel, equipment and aircraft in accordance with the positioning plan or operational date proposed, and approved, for each particular task order. The Contractor is not authorized to position personnel, equipment or aircraft until it receives a task order award for performance, i.e., a task order other than for the minimum guarantee. Positioning prior to receipt of a task order award, or prior to the effective date of such task order, is not authorized and such costs will not be paid. Depositioning of personnel, equipment, and aircraft shall occur no later than 30 calendar days after the last day of performance under the task order or notification from the USTC-CO, whichever occurs first. The USTC-CO will notify the Contractor to deposition only when the Government no longer has a need for services to continue through all performance periods of the task order. The Contractor forfeits payment for depositioning if employees and aircraft are not depositioned out of the AFRICOM AOR within 30 calendar days after the end of the task order, unless otherwise approved, in writing, by the USTC-CO.

1.3. Task Area 2 - Operational Services. The Contractor shall provide safe transportation of personnel and cargo throughout the Central Africa Region. The Contractor shall provide, operate, maintain, and fuel aircraft throughout the Central Africa Region to meet the requirements identified herein.

1.3.1. Task Area 2, Subtask 1 – Mission Planning. Missions will be planned and scheduled with the SOCFWD CA Tasking Authority (TA). The TA may suggest routes based on mission requirements, but the Contractor is solely responsible for eventual route taken. When planning missions, the Contractor will consider elevations and distances. If required and approved by the Government, the Contractor is authorized to remain overnight (RON) at other locations due to weather, maintenance, routine or non-routine missions. RON duration will be determined and approved by the SOCFWD-CA Commander or designee but shall not exceed 10 nights. The Government is responsible for providing support when RONing.

1.3.1.1. Missions will be scheduled at least twenty-four (24) hours in advance, unless otherwise agreed to by the contractor and TA. Each aircrew will be expected to fly no more than 10 hours of flight time per day, Weather and aircraft maintenance will be considered when scheduling missions. Aircraft shall be available to fly missions scheduled at any time; 24 hours per day, 7 days per week.

1.3.1.2. The Contractor’s aircrew shall remain on the approved/filed flight plan, unless deviation for safety of flight is required.

1.3.1.3. The Contractor shall coordinate with all airfield operations centers to obtain Prior Permission Require (PPRs), as required. The Contractor shall coordinate logistics (parking, fuel, maintenance, etc.)

with the airfield where performance is to occur. Aircraft are chartered, meaning that every seat, and all cargo capacity, is considered sold to the Government. It is the responsibility of, and sole right of, the Government to fill the seats/cargo capacity, not the Contractor. This may lead to some legs of the flight being empty. The Contractor shall not solicit for seats or cargo space.

1.3.1.4. The Contractor may refuse any mission for safety reasons. However, the mission must be rescheduled and flown as agreed to by the TA and Contractor, as soon as possible after the circumstances causing the safety issue are resolved.

1.3.1.5. Emergency Missions. In rare situations, the Contractor may be required to fly a mission with less than 12-hour notice. If an emergency mission arises, it will be initiated by contact only from the TA or USTC-CO and will replace the scheduled mission for that day. In the event of an emergency mission, the Contractor shall file a flight plan as soon as possible either telephonically or by e-mail, which will include at a minimum the contact destination and approximate arrival time and flight plan.

1.3.1.6. The Contractor shall not land aircraft in areas where there is active fighting. Active fighting is defined as situations where friendly forces are actively engaged in or under hostile fire and shall be declared by the SOCFWD-CA commander. Only after the noted commander has declared an area "CLEAR" will the Contractor resume normal operations into an area where active fighting recently occurred.

1.3.1.7. Rotary Wing landing zones can consist of any open area that the pilot deems safe to land in that will provide a minimum of 15 feet clearance between any portion of the helicopter and any vertical obstruction such as trees, brush, tower, fence, etc. If SOCAFRICA, SOCFWD-CA, or the TA are recommending an area not already used or identified as a landing zone, they will provide contractor coordinates for the location being suggested along with Google map (or other such provider) photos of the area so contractor can make a reasonable estimate to determine if they can support operations to that location. For fixed wing operations, contractor will adhere to ICAO standards for suitable airfields based on type of aircraft, certification, and landing surface weight-bearing capacity. Contractor should consult the AFRICOM LZ/DZ survey database for the most recent survey data for operating locations.

1.3.1.7. Flight Planning.

1.3.1.7.1. Clearances. The Government will provide the Contractor with all passenger and cargo data necessary for the completion of aircraft clearance including customs, immigration, public health and similar documents. On arrival at the destination airport, the Government will accept passengers at airport terminal and assume all responsibility with respect to such passengers. The Government will generate immigration and border clearance documents, as specified in the task order. The Contractor shall retain responsibility for furnishing appropriate agencies all required manifest, immigration, and border clearance documents, covering all personnel and cargo aboard the aircraft upon entry into the US or a foreign country.

1.3.1.7.2. Landing Rights. The Contractor is responsible for obtaining necessary landing rights or privileges and visas, passports, restricted area passes and gate passes for crews, route support personnel and Contractor employees to ensure total compliance with all local security requirements.

1.3.1.8. When operating missions, the Contractor’s operations center shall maintain secure voice communications.

1.3.1.9. Flying in Controlled Airspace. All contract flights shall fly over established airways, domestic or international, and in controlled airspace. Exceptions may be made to this requirement where it is impractical to follow airways or fly in controlled airspace, provided airways are intersected at the first practical point and departed at the last practical navigational fix near destination, or when area controller established airways do not exist within a flight information region. Economic considerations will not justify deviation from this procedure.

1.3.1.10. Authority to Leave Unsafe Aircraft. According to Section 2640, Chapter 157, 10 US Code, the following determinations shall apply with regard to the authority to leave unsafe aircraft:

1.3.1.10.1. Determinations to Leave Unsafe Aircraft: AMC Air Carrier Survey Team members, ramp inspectors, the Military Surface Deployment and Distribution Command (SDDC), or such other agencies as may be designated by the Secretary of Defense (or if there is no such representative reasonably available, the senior officer on-board a contract mission) may order members of the armed forces to leave a contract mission if the representative (or officer) determines a condition exists on the aircraft which may endanger the safety of the passengers. If serious deficiencies exist, the appropriate Government representative or COR will initiate an operational immediate message to the next higher headquarters with a copy to the USTC-CO. In cases where such deficiencies exist, only the FAA/CAA representative and the Contractor have the authority to ground the commercial aircraft in question.

1.3.2. Task Area 2, Subtask 2 – Passenger Service.

1.3.2.1. The Contractor shall provide passenger service and Personnel Recovery (PR) when requested.

The actual number of passengers will be determined by cargo, distance, altitude, and temperature at the desired location. The Pilot in Command (Contractor) is responsible for determining the safe loading limits and cargo/passenger combinations. PR is defined as the recovery and return of U.S. Military, DOD civilians, and DOD contractor personnel who are isolated or missing in an uncertain or hostile environment.

1.3.2.2. The Contractor will be provided a passenger manifest prior to boarding. The Contractor shall not permit any personnel to board the aircraft who is not manifested. A copy of the passenger manifest will be left with the appropriate ground personnel at the departure airfield. The Contractor will maintain the approved passenger manifest until mission is complete. For informational purposes, eligible passengers could include military forces whose country has signed an Acquisition Cross-Servicing Agreement (ACSA) with the DoD. Eligibility and approval will be determined and granted by the SOCFWD-CA commander or designated representative (COR). Local, provincial and national Government representatives are not authorized to utilize airlift services provided under this contract for personal transportation. This does not include members of United States Specail Operations Forces (USSOF) and the African Union Regional Task Force (AURTF). The Government may provide armed military escorts for non-NATO passengers and other designated forces as the SOCFWD-CA Commander directs.

1.3.2.3. The Contractor is ultimately responsible to determine passenger weight and cargo weight. If calibrated scales are not available or feasible, the Contractor may elect to use hand-held and portable type scales. If scales are not available, interrogated weights can be used if in compliance with applicable Federal Aviation Regulations.

1.3.2.4. All aircraft will utilize appropriate aviation restraining devices in order to ensure the safe transport of passengers. The Contractor is not authorized to perform seats-out operations for non- CASEVAC flights, except for emergency situations for immediate evacuations where loss of life, limb, or eyesight and personnel recovery missions dictate. The Contractor is required to provide all aviation life support equipment required to transport all passengers.

1.3.2.5. The Contractor will ensure that all mission aircraft are operated by the number of pilots required by the FAA for the specific mission (i.e. cargo/passenger service). The pilot(s) will be rated in the type, design, and series for the aircraft being flown. Failure to meet pilot requirements will be calculated into the operational readiness language in accordance with paragraph 1.3.7.3.

1.3.2.6. Offloading shall be accomplished within 30 minutes or less to comply with Maximum on Ground (MOG) restrictions and safety considerations, unless deviation is approved by the government or controlling airfield authority.

1.3.3. Task Area 2, Subtask 3 – Cargo Service.

1.3.3.1. The Contractor is responsible for planning and delivery of cargo from origin to destination. The cargo will be configured for loading inside the cabin of the aircraft or prepared for sling load delivery.

The Contractor shall be prepared to accept cargo in either configuration; internal or sling load. Mail will not be moved by sling load. The Contractor will ensure that the aircraft and the pilots are trained and certified to perform sling load operations when tasked to do so by the US Government. The Contractor will be notified by the Government prior to loading of any cargo of a hazardous nature and any such cargo shall be properly documented and certified as per applicable military transport standards. See

1.3.3.5. as well.

1.3.3.2. Shipping Document. When requested by Government representatives, Contractor personnel shall sign inventory documents for the loads they transport. This is to ensure that the same quantity and condition of cargo at origin arrives intact at delivery destination.

1.3.3.3. The Government may provide, at its discretion, manpower to load and unload cargo from the aircraft; however, the Contractor is responsible for advising the Government on positioning the cargo on the aircraft for weight and balance purposes. The Contractor bears the responsibility for weight and balance configuration of the aircraft.

1.3.3.4. The Contractor shall prohibit cargo that has not been properly manifested from flying on the aircraft.

1.3.3.5. Transporting Hazardous Cargo. The Government may require certain passengers to carry a full complement of munitions and explosives necessary to execute their mission, as well as other hazardous material (HAZMAT). Prior to passenger and cargo transportation, the Government will verify that passengers can travel with the class of HAZMAT being transported. Hazardous classes will be identified prior to personnel and cargo being scheduled for missions. TheContractor shall carry HAZMAT in accordance with IAW AFMAN 24-204, their DOT approvals and exemptions, and any other applicable guidance, not to exceed the most restrictive regulation. Contractor shall provide a copy of any DOT exemptions to the Contracting Officer. If contractor does not currently possess the necessary approvals and exemptions to carry such HAZMAT, the contractor must act with due diligence to obtain an exemption and the Government will cooperate in all good faith to obtain such exemption.

1.3.3.5.1. All flights will be limited to only the following hazardous classes: 1.4S (small arms ammunition), 1.3G (signal flares), 1.4G (smoke grenades), 1.4B (blasting caps), 1.4D (rockets), 1.2.1E (tactical all up round), 1.1F (mines), 1.1D (explosive charges), 3.0 (aviation and mogas) and class 9 (lithium batteries and small portable generators). The above hazards are standard and compatible with passengers on most planes as long as the Contractor abides by applicable rules and regulations.

1.3.3.5.2. If Government personnel request any HAZMAT movement not listed in paragraph 1.3.3.5.1 then Government personnel will coordinate at least 10 calendar days in advance of that mission with Contractor.

1.3.3.5.3. As part of the airlift requirement, Contractor may be required to transport one or more of the below items. If the Contractor is required to transport any of the following items, the requirement to do so will be provided to the Contractor at the time of flight notification.

DODIC NOMENCLATURE

A011 12 GA 00 BUCK

A017 12 GA #9 SHOT

A064 5.56MM LINKED 4:1

A131 7.62MM LINKED 4:1

A143 7.62MM BALL LINKED

A475 .40 CAL BALL

A557 .50 CAL LINKED 4:1

A606 .50 CAL API Mk 211 SINGLE

AA11 7.62MM NATO MATCH

AA33 5.56 BALL M855 SINGLE

AA49 9MM BALL M882

AA54 12 GAGE BREACHING RD

AA68 5.56MM SRTA (PLASTIC TIP)

C995 84MM RPG (AT-4)

G881 HG, FRAGMENTATION

G900 HG, INC AN-M14

G940 HG, SMOKE GREEN

G945 HG, SMOKE YELLOW

G950 HG, SMOKE RED

G955 HG, SMOKE VIOLET

G982 HAND GREN SMK WHITE

H557 66MM ROCKET HEAT (LAW)

K143 MINE APERS M18A1

L312 SIG ILLUM WS PARA

L600 SIM, BOOBYTRAP WHISTLER

M023 C4 BLOCK 1 ¼ LB

M039 CHG DMO 40 LB CRATER

M131 CAP BLAT NON-ELEC

M456 DETONATOR CORD

M670 TIME FUZE

M980 DEMO SHEET ROLL 38' PETN

ML47 CAP BLAST N-ELEC 30 FT MDI

MN07 CAP BLAST N-ELEC 70 FT MDI

MN08 IGNITER TIME FUZE, M81

MN69 BOOSTER, DEMO CHG 30FT

MN86 CAP BLAST N-ELEC 200FT MT

MN88 CAP BLAST N-ELEC 500FT MT

MN90 CAP BLAST N-ELEC 1000FT MT

1.3.3.5.4. Contractor shall verify all cargo weight with calibrated scales. Cargo weights and hazardous materials (HAZMAT) documents will be verified by qualified Government/DoD personnel.

1.3.3.6. Fire Containment Covers.

1.3.3.6.1. In accordance with Federal Aviation Administration Airworthiness Directive 93-07-15, fire containment covers (FCCs) shall be placed on all cargo transported in the class B cargo compartment of combination aircraft. This Airworthiness Directive also stipulates for Alternate Compliance exempt certain items from the requirement to be covered by FCCs.

1.3.3.6.2. The Contractor shall furnish, transport, repair and replace sufficient FCCs on each operational aircraft. An FCC shall be deemed unserviceable if it has damage in excess of any of the following:

4” x 4” L-shaped tear 8” long tear 2” diameter tear

1.3.3.6.3. The Contractor will be responsible for covering and uncovering cargo with the FCCs. If FCC-covered cargo is taken away from the aircraft (assuming cargo are not covered and uncovered aboard the aircraft), the U.S. Government will ensure an adequate number of FCCs are returned to the aircraft prior to its next departure.

1.3.4. Task Area 2, Subtask 4 – Passenger and Cargo Combination (COMBI) Service. The contractor shall provide passenger and cargo combination service when requested.

1.3.4.1. The Contractor shall obtain FAA approval to operate in a combination mode and comply with FAA guidelines including cargo nets and placement of passengers.

1.3.5. Task Area 2, Subtask 5 – Casualty Evaluation (CASEVAC) Service.

1.3.5.1. General Requirements. The Contractor shall provide CASEVAC-equipped aircraft at locations in the Central Africa Region. CASEVAC services are defined as movement of a patient, who may not be stabilized, from point of injury (POI) to a location where appropriate care can be rendered, or to a point of extraction (POE) suitable for fixed-wing/rotor-wing airlift support. The United States Military will provide medical personnel on the CASEVAC flights. These personnel are not to be denied entry to the aircraft during CASEVAC operations.

1.3.5.2. The Contractor shall ensure the fixed-wing/rotary-wing CASEVAC aircraft is dedicated twenty-four hours per day, seven days a week in a standby status for the duration of the Task Order. Aircraft and personnel shall be flight ready within one (1) hour of notification.

1.3.5.3. Reserved.

1.3.5.4. Fixed-Wing CASEVAC Requirements. The aircraft shall be capable of transporting minimum of two (2) ambulatory and two (2) litter patients, or a combination thereof, and (two) 2 medical attendants from unimproved landing strips within the Central Africa Region to an airfield designated by the SOCFWD-CA Commander, JSOAD-UG Commander or COR. The air transport service shall be capable of operating from remote locations, for up to 15 days, with no facilities in order to provide on-site CASEVAC for high risk activities. Although 24-hour operations are not possible as a general rule, during CASEVAC operations in which loss of life, limb, or eyesight of injured personnel may occur, the Contractor, project manager, or air crew may potentially be requested by the Government to conduct operations while in other than daylight Visual Flight Rules (VFR) conditions. The Contractor, project manager, or air crew shall assess the current situation (weather, Intel, terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment before performing a mission. Pilots shall make all flight related decisions and are responsible for flight safety.

1.3.5.5. Rotary-Wing CASEVAC Requirements. The aircraft shall be capable of transporting a minimum of six personnel: 4 patients (2 ambulatory and 2 litters or combination thereof) and associated medical personnel

1.3.5.5.1. The Contractor shall coordinate with the respective geographical commander (based on individual Task Order) and his/her staff in order to conduct a minimum of one CASEVAC practice exercise for familiarization and training purposes utilizing the rotary-wing aircraft during each quarter..

1.3.5.5.2. The Contractor shall perform hoist recovery operations utilizing contractor-provided jungle penetrator type device or basket litter as necessary during personnel recovery and/or transporting a minimum four patients (two ambulatory and two litters or a combination thereof) and two medical attendants from unimproved helicopter landing zones within the Central Africa Region to an airfield designated by the Central Africa Region commander. The air transport service shall be capable of operating from remote locations, for up to 15 days, with no facilities in order to provide on-site CASEVAC for high risk activities. The aircraft shall be equipped with an IR flood light. Although 24hr operation is not possible as a general rule, and only between specific airports depending on load and fuel requirements CASEVAC operations in which loss of life, limb, or eyesight of injured personnel may occur, the Contractor, project manager, or air crew may potentially be requested by the Government to conduct operations while in other than daylight VFR conditions. The Contractor, project manager, or air crew shall assess the current situation (weather, Intel, NOTAMS, terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment before performing a mission. Pilots shall make all flight related decisions and are responsible for flight safety.

1.3.6. Task Area 2, Subtask 6 – Air Drop Service.

1.3.6.1. The Contractor shall be capable of providing airdrop service via light fixed wing aircraft. The Contractor will be responsible for executing door bundle drops at the minimum and maximum extent allowed by the applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations. Loadmasters shall be Contractor-provided. Government personnel shall be responsible for wrapping and preparing all bundles/pallets for the respective mission.

1.3.6.2. The Contractor shall have the necessary FAA approved training program and operational standards, FAA Operations Specifications, or equivalent, to perform air drop services. All FAA approvals for air drop services shall be in place within 30 calendar days of Task Order award. Should there be a delay in receiving FAA approval that the USTC-CO determines is not attributable to the contractor, the USTC-CO may extend the 30-day requirement at their discretion.

1.3.7. Task Area 2, Subtask 7 – Aircraft Requirements. The Contractor shall provide the necessary aircraft to support mission requirements and ensure all aircraft are safe and maintained in accordance with applicable regulations. Each Aircraft Type required in Table 1.3.7.1., below, shall meet the capabilities identified the IDIQ PWS for that particular aircraft type..

Table 1.3.7.1. Aircraft Requirements. The Contractor shall provide the following for this effort:

D es cr ip tio n

Q ua nt ity

M on th ly

R eg ul ar

H ou rs

(p er a ir cr af

t) N ot e

C A

SE

V

A C

H ou rs N ot es

1, N V

G R eq ui re d

E st im at ed

M is si on s R eq ui ri ng

N V

G

SA

T

C O

M R eq ui re m en ts

C ar go H oo k

R eq ui re m

A ir

D ro p Se rv ic e R eq ui re m

L oc at io n R eq ui re d

Fixed Wing (FW) Medium FW Aircraft 1 125 0 X 50% X Entebbe, Uganda Light FW Aircraft 1 0 64 X 50% X Entebbe, Uganda Light FW Aircraft 2 125 0 X 50% X X Nzara, South Sudan

Rotary Wing (RW) Medium RW Aircraft 2 100 0 X 50% X X Obo, CAR Light RW Aircraft 1 0 25 X 50% X Obo, CAR Light RW Aircraft 2 160 0 X 50% X X Obo, CAR

Notes:

1. All hours provided are estimates. The Government will guarantee 50 hours per month per airframe supporting other than CASEVAC. No minimum for CASEVAC. There are 2-3 surges in operations per year (during personnel rotations) where aircraft hour utilization may increase 20-30% over provided estimates.

2. 75% of the estimated RW/FW CASEVAC hours will be utilized for actual CASEVAC operations.

25% will be utilized for training. Up to 20% of any remaining hours may be rolled over into the next month.

1.3.7.1.1. Primary and Alternate Aircraft. Aircraft will be identified by make, model and tail number.

1.3.7.1.2. Replacement Aircraft. If an aircraft is considered to be a catastrophic loss then a replacement aircraft is required to be repositioned and have an operational date within 30 days. The 30 day count begins as soon as the original aircraft is identified as a catastrophic loss.

1.3.7.2. Aircraft Compliance. The following minimum criteria shall be met by all aircraft offered for service under this contract.

1.3.7.2.1. Condition. All aircraft shall be certified as airworthy by trained and certified mechanics for that specific airframe. Airworthy certificates shall be made available to the Government upon request. The Government is entitled to perform an independent assessment of the condition of any contract aircraft, at any time. The Government may also request that an independent assessment of any aircraft used in performance on this contract be conducted at Contractor expense.

1.3.7.2.2. Maintenance. Aircraft shall be maintained and operated in accordance with the applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations. The Contractor shall perform both scheduled and unscheduled maintenance. Preventive Maintenance service schedules for all aircraft shall conform to manufacturers-recommended servicing intervals. The Contractor shall provide all parts, labor, and expertise necessary to complete required maintenance tasks. The Government reserves the right to inspect aircraft, maintenance records, and employee records at any time. The Contractor will make available, at the USTC-CO’s request, a copy of each aircraft’s maintenance history. Maintenance down-time will be coordinated between the Contractor and the COR. The Contractor shall provide a timetable for scheduled maintenance and an estimated completion time for unscheduled maintenance.

1.3.7.2.2.1. Non-Mission Capable (NMC) Repair Plan. In the event an aircraft becomes Not Mission Capable (NMC), the Contractor is required to submit a repair plan (timeline) outlining the extent of the repairs and when the aircraft will become Fully Mission Capable (FMC). This plan should be submitted to the USTC-CO and the COR within 48 hours after the aircraft becomes NMC. Extensions to the 48 hours can be granted on a case-by-case basis. Deviations from the submitted plan should be closely coordinated with the USTC-CO and the COR. If the repair plan is approved, and the time for repairs is exceeded, due to Contractor-controllable reasons, then the Contractor shall not get paid for the time that exceeds the repair plan agreement.

1.3.7.2.3. Safety. Each aircraft shall meet, at a minimum, United States aviation safety requirements as established by the applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations, as well as applicable DoD rules and regulations. Aircraft must be listed, maintained and operated in accordance with the air carrier’s applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.It is the Contractor’s responsibility to ensure additional survival equipment appropriate for the environment and mission meets or exceeds the applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.

1.3.7.2.4. The Contractor shall ensure that all aircraft offered are licensed, registered, maintained, and operated in accordance with the air carrier’s International Civil Aviation Organization (ICAO) regulations.

1.3.7.2.5. Aircraft Communications. Fixed Wing Aircraft must be Instrument Flight Rules (IFR) capable with Traffic Collision Avoidance System (TCAS), one (1) Very High Frequency (VHF) radio, and one Ultra High Frequency (UHF) radio. Rotary Wing Aircraft must be Visual Flight Rules (VFR) day and night capable with dual VHF radio.