1._TASC_IDIQ_PWS_(Rev_102716).pdf

PERFORMANCE WORK STATEMENT (PWS)

TRANS-AFRICA AIRLIFT SUPPORT CONTRACT (TASC)

27 October 2016

TABLE OF CONTENTS

1. Description of Services

1.1. Scope of Contract

1.2. Task Area 1 – Contract Management

Subtask 1 - Personnel Requirements Subtask 2 - Reports Subtask 3 - Quality Control Plan Subtask 4 - DoD Air Carrier Approval Program Subtask 5 – Insurance

1.3. Task Area 2 - Operational Services

Subtask 1 - Mission Planning Subtask 2 - Passenger Services Subtask 3 - Cargo Services Subtask 4 - COMBI Services Subtask 5 - CASEVAC Services Subtask 6 - Airdrop Services Subtask 7 - Aircraft Requirement

1.4. Task Area 3 – Ground Support

Subtask 1 – Flight Risk Analysis

Subtask 2 – Weather Analysis/ Forecasting Service Subtask 3 – Airlift Ground Handling Services Subtask 4 – Air Planning Services

2. Service Delivery Summary

3. General Information

4. Security

1. DESCRIPTION OF SERVICES

1.1. Scope of Contract.

1.1.1. U.S. Africa Command (AFRICOM) requires transportation services to support various efforts within its Area of Responsibility (AOR). The AFRICOM AOR is defined as (but not limited to) continental Africa, African islands, and countries supporting operations in Africa such as Germany and Italy. The Contractor shall be capable of providing all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security (for contractor property/personnel) and other items necessary to perform airlift (passenger, cargo, and COMBI) services, casualty evacuation (CASEVAC), Personnel Recovery (PR) services, limited door-to-door services, airdrop services, and command and control throughout the AFRICOM AOR to include rotary-wing and fixed-wing operations. This requirement shall initially encompass fixed and rotary wing support however additional modes of transportation may be added in the future to meet AFRICOM’s growing needs. Other Department of Defense and federal agencies may order the services offered under this contract upon approval by the USTRANSCOM Contracting Officer (USTC-CO) and the Requiring Activity, AFRICOM.

1.1.2. Task Areas. The specific tasks required under this PWS are listed below. Task Orders may be issued to encompass some or all of these tasks:

Task Area 1: Contract Management Task Area 2: Operational Services Task Area 3: Command and Control Services

1.2. Task Area 1 – Contract Management. This task consists of the functional activities relating to the management, administration, staffing and reporting requirements of this effort.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security, non-personal services, and other items necessary to perform the services required by this Performance Work Statement. Limited Security defined as security of Contractor’s assets, beddown locations, and personnel, etc., such that the Contractor maintains 100% accountability at all times, and can alert appropriate authorities should there be an emergency.

1.2.1. Task Area 1, Subtask 1 – Personnel Requirements. The Contractor shall provide adequate personnel and manage its personnel resources, including its subcontractors, to partner with DoD and its stakeholders to successfully accomplish the tasks outlined in this PWS. All personnel are required to speak English fluently.

1.2.1.1. The Contractor shall designate principal point(s) of contact (POC) to interface with the CO and/or Contracting Officer Representative (COR) on issues concerning aircraft transport.

The Contractor is responsible for ensuring the POC contact information remains current throughout the life of the contract.

1.2.1.1.1. The POC contact information shall be provided in writing to the USTC-CO and COR within 5 work days of contract and Task Order award. At a minimum, the Contractor shall provide a 24-hour contact number, e-mail address, business address, and hours of operation for the POC. The Contractor shall also identify Emergency POC(s), if different than the primary POC(s), by name, email address, and mobile number to be available 24-hours a day, 7-days a week, to resolve all matters in performance of this requirement.

1.2.1.1.2. The Contractor shall notify the USTC-CO and COR within twenty-four (24) hours of the employment or termination of any on-site Contractor personnel by providing an updated list of personnel which includes, at a minimum, the following information: name (last, first, middle initial), primary position title, level of investigation/security clearance and date of approval, and date of on-site employment or termination.

1.2.1.2. A Post Award Conference may be held after contract or Task Order awards and prior to commencement of any work on this contract. The Contractor's authorized representative shall attend the Post Award Conference at the expense of the Contractor. Exact date, time, and location will be provided in writing by the USTC-CO as soon as possible but at least 7 days prior to the conference.

1.2.1.3. Briefings. Contractor personnel, including all aircrew and site managers, may be required to attend specific briefings related to mission accomplishment. If this is required in the Task Order, the Task Order will specify which Contractor personnel must possess a Secret security clearance. The threat briefings are necessary to ensure safe mission planning and mission execution for passenger operations.

1.2.1.4. The Contractor shall provide at least one aircrew for each primary aircraft assigned to a task order. The Contractor’s aircrew members shall be trained, qualified, and maintain proficiency in accordance with the applicable Federal Aviation Regulation (FAR) Part (such as 121, 133, or 135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.

1.2.1.5. Aircrew Duty Day Requirements. Crew duty day requirements are governed by the applicable FAR Part (such as 121, 133, or 135), 32 CFR 861, and/or other applicable Civil Aviation Authority (CAA) regulation.

1.2.1.6. The Contractor shall, when required, provide all support personnel necessary to complete assigned missions or support other operations in a stand-alone capacity (i.e. Air Planner, Meteorology/Weather).

1.2.1.7. Contractor’s aircraft maintenance personnel shall be trained, qualified, and maintain proficiency in accordance with the applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.

1.2.1.8. Training. The Contractor shall ensure its employees have completed all the required screenings and training to perform the tasks of this requirement. Contractor’s employees will be afforded the opportunity to attend Code of Conduct training in accordance with Department of Defense Directive (DODD) 1300.7 dated 8 Dec 2000. In accordance with DFARS Clause 252.225-7980 Contractor Personnel Performing in the United States Africa Command Area of

Responsibility (Deviation 2016-O0006), all CAAF personnel shall attend a Continental United States (CONUS) Replacement Center (CRC) or a DoD-approved equivalent process prior to departure, and process through in-theater reception centers upon arrival in the operational area.

The contractor is responsible for remaining current on CRC pre and post deployment standards, including annual refresher training. Fort Bliss, TX and Camp Pendleton, CA are approved deployment centers. More information is available at https://www.bliss.army.mil/crc/. The Contractor shall ensure all personnel complete all AFRICOM and/or SOCAF Theater Entry Requirements, as applicable, which are not accomplished via the CRC or theater reception center. The Contractor shall provide proof of completion of any training requirements upon request.

1.2.1.9. The Contractor shall obtain any necessary certifications (i.e., FAA or Department of State licenses, etc.) to operate in the area of operations.

1.2.1.10. Synchronized Predeployment and Operational Tracker (SPOT). In accordance with DFARS Clause 252.225-7980 Contractor Personnel Performing in the United States Africa Command Area of Responsibility (Deviation 2016-O0006), contractor personnel must have a SPOT-generated Letter of Authorization (LOA) signed by the USTC-CO in order to process through a deployment center or to travel to, from, or within the designated operational area. The Contractor shall identify a company point of contact for coordination of any concerns regarding SPOT. The Contractor SPOT POC shall enter the required information about their Contractor personnel prior to deployment and shall continue to use the SPOT web-based system at https://spot.dmdc.mil to maintain accurate, up-to-date information throughout the deployment for all Contractor personnel. Changes to status of individual Contractor personnel relating to their in-theater arrival date and their duty location, to include closing out the deployment with their proper status (e.g., mission complete, killed, wounded) shall be annotated within the SPOT database in accordance with the timelines established in the SPOT business rules.

1.2.1.11. The Contractor shall be responsible for the routine rotation of Contractor personnel for employment at the operations location to be executed with Contractor resources. The Contractor shall plan for and be responsible for a contingency evacuation of its personnel.

1.2.1.12. If the Government notifies the Contractor that the employment or the continued employment of any contract employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed, barred from the worksite and replaced at Contractor expense. This includes security deviations/incidents and credible derogatory information on Contractor personnel during the course of the contract period. The Contractor shall make any changes necessary in the appointments.

1.2.1.13. Passports. The Contractor is responsible to ensure all its personnel have current and valid passports with at least six months of time remaining before expiration to ensure no visa issues with African countries.

1.2.1.14. Medical Care. The AFRICOM AOR presents medical concerns which are not present in other parts of the world. Therefore, the Contractor shall have a medical evacuation plan for each task order to ensure its employees can get appropriate and timely medical care when https://www.bliss.army.mil/crc/ https://spot.dmdc.mil/ needed. The Contractor shall ensure its employees have taken all necessary vaccinations as required by AFRICOM or the country where performance will occur. The Contractor shall provide all employees with malarial medication(s) or access to malarial medication(s). Malarial medication shall be of the same quality/grade as would be provided in the United States. The Contractor shall ensure all personnel are taking malarial medication. The Government reserves the right to demand removal of any Contractor employee that fails to take the malarial medication or required vaccinations and recover compensation for costs associated with care and evacuation.

1.2.2. Task Area 1, Subtask 2 Reports. The Contractor shall provide the following reports to the Government. The Government may prescribe the format and frequency of each report as described below.

1.2.2.1. Daily Log. The Contractor will maintain a daily record of all scheduled and completed missions. The log shall be maintained by the Contractor’s aircrew for each mission and shall detail the number of passengers moved (getting on, off, and traveling through) and/or the internal and external cargo load information for each destination. This log will include entries that will code reasons missions were not performed as scheduled to include (weather, maintenance, threat, safety, etc.) and who authorized the mission cancellation. The daily log will be filled out prior to every mission and a Government representative will sign it and again at unloading the aircraft to verify the cargo was successfully transported. The contractor shall maintain the daily logs for the calendar month, then transfer them to the USTC-CO by the 15th calendar day after the end of the month. (i.e., the reports for 1-31 May will be provided to the USTC-CO by 15 Jun.) The contractor shall make the logs available, within in 24 hours, to the USTC-CO, COR and FAA upon request.

1.2.2.2. Event Reporting. The Contractor shall notify the USTC-CO, COR, and/or designated points of contact of any event involving the aircraft, aircrew, or other contractor employees.

Notification is not restricted to safety events, but includes events which do, or could, impact the health or welfare of personnel, such as sickness from disease; death of employee; animal bites, etc. The Contractor shall also notify the USTC-CO of any engagements with other government agencies, such as the FAA, related to performance under this contract. Notification shall be made by the most expeditious means available considering the seriousness of the event but under all circumstances is to be made no later than the next business day. A final notification, which provides a summary of the event and the cause, is to be provided to the USTC-CO and COR within 30 calendar days of resolution. Interim reports may be requested by the USTC-CO when a final notification cannot be provided within 30 calendar days of the event. Notifications shall include:

(1) Contractor Name, and employee name(s), as applicable

(2) Date and time of the event

(3) Nature of the event

(4) Summary of event including personnel involved, actions taken, and actions planned

(5) Expected date for follow-up or resolution

1.2.2.3. Notice of Accidents or Incidents – All Carrier Operations: When a Contractor’s aircraft is involved in any accident, DoD or otherwise, the Contractor shall transmit the information in paragraph above to Headquarters Air Mobility Command (AMC), via HQ AMC/A3B, Scott AFB IL (618) 229-4801/DSN 779-4801 or the HQ AMC/A3B Safety Manager at 618-229- 2106/DSN 779-2106. Accident and incident information shall be provided to HQ AMC, the USTC-CO and the COR on the next business day by the most expeditious means available.

Accidents and incidents are defined in 49 CFR, Part 830.

(1) Contractor and trip number

(2) Aircraft type and number

(3) Date and time of the accident or incident

(4) Last point of departure and point of intended landing of the aircraft, as applicable

(5) Nature of the accident or incident and extent of known damage to the aircraft, if any

(6) Total number of crewmembers and passengers on board

(7) Number of injured and fatalities aboard the aircraft

(8) Condition of baggage or Government-owned material, if any, on board

1.2.2.4. Aircraft Medical Incidents: Report all aircraft medical incidents in flight, or while passengers are under the control of the pilot in command, to the first available COR, at the next enroute station for in flight incidents, or the station where the incident occurs. On the next business day, notification shall also be made to the CO, via telephone or e-mail.

1.2.2.5. DoD Casualties: In cases where a death occurs on a Contractor’s aircraft, the passenger information shall be furnished to the applicable geographical commander based on the individual Task Order and USTC-CO instructions. If available, include the following: Full Name, Social Security Account Number (SSAN), and component of service identified as Army-USA, Air Force-USAF, Navy-USN, Marine Corps-USMC, Coast Guard-USCG, or other DoD agency, as appropriate. The Contractor shall notify the first available COR at the next enroute station for in flight incidents, or the station where the incident occurs. The USTC-CO shall be notified no later than the next business day.

1.2.2.6. Hazard Reporting: The Contractor shall report any condition involving cargo that constitutes a hazard to operations, the Contractor, and airport safety personnel. This report should contain the following information: location; date and Greenwich Mean Time (GMT);

nomenclature of cargo (proper shipping name of hazardous cargo); shipper’s organization/unit and name of cargo representative; destination of cargo; Transportation Control Number (TCN) or bumper/increment number; facts and circumstances. Report this information to the CO.

1.2.2.7. Spotlighting and Hostile Event Reports: Timely threat reporting is essential to safe aircraft operations. In the event a Contractor operating a mission is illuminated or “spotlighted,” or is fired upon in the air or on the ground, the crew shall note the date, time, and approximate area from which the event originated. All incidents, including any hostile action (potential or realized) directed at the aircraft, shall be reported immediately to the cognizant air traffic control agency. Additionally, upon landing, at the first airfield or airbase with a U.S. military presence, the crew shall notify the base operations center of the occurrence. The Contractor shall also notify the COR immediately of any information regarding a threat to an aircraft, or of any attempts to elicit information from the crew on their mission or cargo. The Contractor shall also report any incidents to the USTC-CO on the next business day.

1.2.2.8. Daily Situation Report (SITREP). The Contractor will maintain a daily record as a way to monitor the status of the aircraft in country, as well as verify the number of personnel working on site. The Contractor shall make these records available to the USTC-CO and COR on a daily basis. Example will be provided upon request.

1.2.2.9. Daily Sortie Report. The Sortie Report will be in a Microsoft Excel format and include, at a minimum, a row entry for each calendar day (one row entry per aircraft), aircraft type, registration number, aircraft status, aircrew names, starting hub, ending location, passengers carried (onloaded, offloaded and continued through), cargo carried (in pounds), mail carried (in pounds), flight hours flown, a comment block, fuel added (in gallons), total legs flown, sling loads (if applicable), and all intermediate locations flown. Each row will include all of this information per day whether the aircraft flew or not. The comment block will be used to annotate reasons for not flying or mission abort, (i.e. maintenance, weather, no tasking, etc.).

The report will also include cumulative totals, as well as filterable totals by selected date range and additional selectable column filters. The Contractor shall make these records available to the USTC-CO and COR after the mission day but no later than the deadline for the following day’s

SITREP.

1.2.2.10. Administrative Reporting. The Contractor will provide the following reports to the USTC-CO and COR: Aircraft Daily Status, Maintenance Flow Chart, Aircraft on Ground (AOG) Tracker, Test, Measurement and Diagnosis Equipment (TDME) Report, and weekly personnel accountability roll up to include billeting locations and upcoming rotations. The Government will utilize the reports for planning purposes to manage the tasking of aircraft prior to scheduled maintenance.

1.2.3. Task Area 1, Subtask 3 – Quality Control Plan

1.2.3.1. The Contractor shall develop and implement a commercial quality control plan to ensure safe and reliable air transportation in accordance with applicable FAR Part (such as 121, 133, and135), Code of Federal Regulations (CFR) 32 CFR 861, and/or other applicable Civil Aviation Authority regulations.. Contractors are responsible for amending or supplementing their quality programs to assure management oversight in austere locations.

1.2.3.2. The Contractor shall ensure risk management procedures are in place and effectively implemented.

1.2.4. Task Area 1, Subtask 4 – US Flag Carriers. Use of US Flag, DoD Approved carriers is the standard for this effort. However, due to operational factors use of US Flag which are not DoD-Approved, DoD Approved Foreign Flag, or non-DoD Approved Foreign Flag carriers may be authorized by the USTC-CO on a case-by-case basis. Each Task Order will identify any exceptions to use of US Flag DoD Approved air carriers.

1.2.5. Task Area 1, Subtask 5 – Insurance. The Contractor shall procure and maintain a level of aircraft, cargo, and/or passenger liability insurance coverage commensurate with the commercial standard and in accordance with the host nation’s statutory limits during the entire period of performance under this contract.

1.2.5.1. The Contractor will maintain minimum insurance coverage, as defined in 14 CFR 205.5, for bodily injury to or death of a person, and for damage to the property of others, resulting from the carrier's operation or maintenance of aircraft.

1.2.5.2. The United States Government accepts no financial liability should any Contractor personnel be taken hostage or be killed during any mission or while under contract with the Government. The Government will provide assistance in accordance with Defense Federal Acquisition Regulations (DFARS) 252.225-7980 Contractor Personnel Performing in the United States Africa Command Area of Responsibility (Deviation 2016-O0008).

1.2.5.3. Liabilities. The Contractor shall maintain control of cargo and passengers transported while conducting air operations. The Contractor is liable for refunding the cost of any cargo lost while in possession of the carrier, except as a result of hostile action. The Contractor shall be liable for injury or death to passengers while those passengers are being transported by the Contractor, except as a result of a friendly fire incident, enemy fire incident, a patient expires enroute from pickup to medical facility or any other circumstance outside of the Contractor or Subcontractor’s control.

1.2.6. Task Area 1, Subtask 6 – Positioning and Depositioning. The Contractor shall position personnel, equipment and aircraft in accordance with the positioning plan or operational date proposed, and approved, for each particular task order. The Contractor is not authorized to position personnel, equipment or aircraft until it receives a task order award for performance, i.e., a task order other than for the minimum guarantee. Positioning prior to receipt of a task order award, or prior to the effective date of such task order, is not authorized and such costs will not be paid. Depositioning of personnel, equipment, and aircraft shall occur no later than 30 calendar days after the last day of performance under the task order or notification from the USTC-CO, whichever occurs first. The USTC-CO will notify the Contractor to deposition only when the Government no longer has a need for services to continue through all performance periods of the task order. The Contractor forfeits payment for depositioning if employees and aircraft are not depositioned out of the AFRICOM AOR within 30 calendar days after the end of the task order, unless otherwise approved, in writing, by the USTC-CO. The Government will not pay for any positioning or depositioning costs associated with alternate aircraft used for the convenience of the Contractor.

1.3. Task Area 2 - Operational Services. The Contractor shall provide safe transportation of personnel and cargo throughout the AOR. The Contractor shall provide, operate, maintain, and fuel aircraft throughout the AOR to meet the requirements identified herein. The Contractor shall support common user requirements such as logistics or distribution routes as well as user-specific requirements. Support shall also include military exercises and natural disasters.

USTRANSCOM will notify the Contractor of the Tasking Authority for each Task Order. Only the Tasking Authority may order services under the task order PWS.

1.3.1. Task Area 2, Subtask 1 – Mission Planning. Missions will be planned and scheduled in accordance with the specific Task Orders. The Government may suggest flight routes based on mission requirements, but the Contractor is solely responsible for the eventual route taken.

When planning missions, the Contractor will consider elevations and distances. If required and approved by the Government, the Contractor is authorized to remain overnight (RON) at other locations due to weather, maintenance, routine or non-routine missions.

1.3.1.1. Each Task Order will determine mission scheduling requirements, maximum flight hours per day, and aircraft availability. Aircraft shall be available to fly missions scheduled at any time; 24 hours per day, 7 days per week, per the task order.

1.3.1.2. The Contractor’s aircrew shall remain on the approved/filed flight plan, unless deviation for safety of flight is required.

1.3.1.3. The Contractor shall coordinate with all airfield operations centers to obtain Prior Permission Required (PPRs), as required. The Contractor shall coordinate logistics (parking, fuel, maintenance, etc.) with the airfield where performance is to occur. Aircraft are chartered, meaning that every seat, and all cargo capacity, is considered sold to the Government. It is the responsibility of, and sole right of, the Government to fill the seats/cargo capacity, not the Contractor. This may lead to some legs of the flight being empty. The Contractor shall not solicit for seats or cargo space.

1.3.1.4. The Contractor may refuse any mission for safety reasons. However, the mission must be rescheduled and flown as agreed to by the Government and Contractor, as soon as possible after the circumstances causing the safety issue are mitigated/resolved.

1.3.1.5. Emergency Missions. In rare situations, the Contractor may be required to fly a mission with less than 24-hour notice. If an emergency mission arises, it will be initiated by contact only from the USTC-CO or COR and will replace the scheduled mission for that day. In the event of an emergency mission, the Contractor shall file a flight plan as soon as possible either telephonically or by e-mail, which will include at a minimum the contact destination and approximate arrival time and flight plan.

1.3.1.6. The Contractor shall not land aircraft in areas where there is active fighting. Active fighting is defined as situations where friendly forces are actively engaged in or under hostile fire and shall be declared by the respective AOR/regional commander. Only after the noted commander has declared an area "CLEAR" will the Contractor resume normal operations into an area where active fighting recently occurred.

1.3.1.7. Flight Planning.

1.3.1.7.1. Clearances. The Government will provide the Contractor with all passenger and cargo data necessary for the completion of aircraft clearance including customs, immigration, public health and similar documents. On arrival at the destination airport, the Government will accept passengers at airport terminal and assume all responsibility with respect to such passengers. The Government may generate immigration and border clearance documents, as specified in the task order. The Contractor shall retain responsibility for furnishing appropriate agencies all required manifest, immigration, and border clearance documents, covering all personnel and cargo aboard the aircraft upon entry into the U.S. or a foreign country.

1.3.1.7.2. Landing Rights. The Contractor is responsible for obtaining necessary landing rights or privileges and visas, passports, restricted area passes and gate passes for crews, route support personnel and Contractor employees to ensure total compliance with all local security requirements.

1.3.1.7.3. When required by the Government, the Contractor’s operations center shall be capable of secure voice communications. Each Task Order will specify the nature of any secure equipment and whether it will be provided by the Government.

1.3.1.7.4. Flying in Controlled Airspace. All contract flights shall fly over established airways, domestic or international, and in controlled airspace. Exceptions may be made to this requirement where it is impractical to follow airways or fly in controlled airspace, provided airways are intersected at the first practical point and departed at the last practical navigational fix near destination, or when area controller established airways do not exist within a flight information region. Economic considerations will not justify deviation from this procedure.

1.3.1.7.5. Authority to Leave Unsafe Aircraft. According to Section 2640, Chapter 157, 10 U.S Code, the following determinations shall apply with regard to the authority to leave unsafe aircraft:

1.3.1.7.5.1. Determinations to Leave Unsafe Aircraft: AMC Air Carrier Survey Team members (i.e., HQ AMC/A3B), ramp inspectors, the Military Surface Deployment and Distribution Command (SDDC), or such other agencies as may be designated by the Secretary of Defense (or if there is no such representative reasonably available, the senior officer on-board a contract mission) may order members of the armed forces to leave a contract mission if the representative (or officer) determines a condition exists on the aircraft which may endanger the safety of the passengers. If serious deficiencies exist, the appropriate AOR POC/regional representative will initiate an operational immediate message to the next higher headquarters with a copy to the CO.

In cases where such deficiencies exist, only the FAA/CAA representative and the Contractor have the authority to ground the commercial aircraft in question.

1.3.1.8. Logistics Network Support. The Contractor shall provide transportation services to multiple locations as part of a logistics or distribution route(s) in support of common user requirements. The locations or routes requiring services will be identified in the applicable Task Order. Support may also be required to support military exercises, such as Flintlock, or natural disasters.

1.3.1.8.1. Each Task Order will provide the unit of measurement, such as per pound or per mile,and methodology, such as fixed price or not-to-exceed rate, that will be used to compensate the Contractor. Fixed costs and reimbursables will also be established at the Task Order level as required.

1.3.1.8.2. The Government will measure the reliability and acceptability of the Contractor based the Required Delivery Date (RDD) or other measurement criteria, such as aircraft departure and arrival time, based on the needs of the Government as defined by each Task Order.

1.3.2. Task Area 2, Subtask 2 – Passenger Service.

1.3.2.1. The Contractor shall provide passenger service and Personnel Recovery (PR) when requested. The actual number of passengers will be determined by cargo, distance, altitude, and temperature at the desired location. The Pilot in Command (Contractor) is responsible for determining the safe loading limits and cargo/passenger combinations. PR is defined as the recovery and return of U.S. Military, DOD civilians, and DOD contractor personnel who are isolated or missing in an uncertain or hostile environment.

1.3.2.2. The Contractor will be provided a passenger manifest prior to boarding. The Contractor shall not permit any personnel to board the aircraft that is not manifested. A copy of the passenger manifest will be left with the appropriate ground personnel at the departure airfield.

The Contractor will maintain the approved passenger manifest until mission is complete. For informational purposes, eligible passengers could include military forces approved by the AOR/regional commander. Local, provincial and national government representatives are not authorized to utilize airlift services provided under this contract for personal transportation. The Government may provide armed military escorts for non-NATO (North Atlantic Treaty Organization) passengers and other designated forces as the appropriate AOR/Regional Commander directs.

1.3.2.3. The Contractor is ultimately responsible to determine passenger weight and cargo weight. If calibrated scales are not available or feasible, the Contractor may elect to use hand-held and portable type scales. If scales are not available, interrogated weights can be used if in compliance with applicable Federal Aviation Regulations.

1.3.2.4. All aircraft will utilize appropriate aviation restraining devices in order to ensure the safe transport of passengers. The Contractor is not authorized to perform seats-out operations for non-CASEVAC (Casualty Evacuation) flights, except for emergency situations for immediate evacuations where loss of life, limb, or eyesight and personnel recovery missions dictate. The Contractor is required to provide all aviation life support equipment required to transport all passengers.

1.3.2.5. Aircraft and aircrews must be compliant with requirements in 32 CFR 861, DODI

4500.53 and Additional Standards for Department of Defense (DOD) Contract Aircraft Operations Under applicable FAR Part (such as 121, 133, or 135), and Non-FAA Governed Aircraft Operations (Noncommuter) (Passenger), or CAA equivalent. The Contractor will ensure that all mission aircraft are operated by the number of pilots required by the FAA for the specific mission (i.e. cargo/passenger service). The pilot(s) will be rated in the type, design, and series for the aircraft being flown. Failure to meet pilot requirements will result in that aircraft being Not Mission Capable impacting the Contractor’s operational readiness.

1.3.2.6. Offloading personnel shall be accomplished within 30 minutes or less to comply with potential Maximum on Ground (MOG) restrictions and safety considerations, unless deviation is approved by the government or controlling airfield authority.

1.3.2.7. Transporting Passengers with Hazardous Cargo. The Government may require certain passengers to carry a full complement of munitions and explosives necessary to execute their mission, as well as other hazardous material (HAZMAT). Prior to passenger and cargo transportation, the Government will verify that passengers can travel with the class of HAZMAT being transported. Hazardous classes will be identified prior to personnel and cargo being scheduled for missions. The Contractor shall transport HAZMAT in accordance with the standards listed in Task Area 2, Subtask 3 – Cargo Service.

1.3.3. Task Area 2, Subtask 3 – Cargo Service.

1.3.3.1. The Contractor is responsible for planning and delivery of cargo from origin to destination. The cargo will be configured for loading inside the cabin of the aircraft or prepared for sling load delivery. The Contractor shall be prepared to accept cargo in either configuration;

internal or sling load. Mail will not be moved by sling load. The Contractor will ensure that the aircraft and the pilots are trained and certified to perform sling load operations when tasked to do so by the U.S. Government. The Contractor will be notified by the Government prior to loading of any cargo of a hazardous nature and any such cargo shall be properly documented and certified as per applicable military transport standards.

1.3.3.2. Shipping Document. When requested by Government representatives, Contractor personnel shall sign inventory documents for the loads they transport. This is to ensure that the same quantity and condition of cargo at origin arrives intact at delivery destination.

1.3.3.3. Limited Door-to-Door Cargo Service. The Contractor shall provide door-to-door service to include ground transportation for cargo pick-up and/or delivery in accordance with individual Task Orders. Ground transportation may be required to move cargo between certain locations which are close in proximity. Ground transportation will not be used when the route has been deemed unsafe by the Tasking Authority or it will not meet mission requirements based upon cargo type or delivery date.

1.3.3.4. The Government may provide, at its discretion, manpower to load and unload cargo from the aircraft; however, the Contractor is responsible for advising the Government on positioning the cargo on the aircraft for weight and balance purposes. The Contractor bears the responsibility for weight and balance configuration of the aircraft. Government personnel are not authorized nor shall they be allowed to operate equipment such as hoists, doors etc. on-board the aircraft.

1.3.3.5. The Contractor shall prohibit cargo that has not been properly manifested from flying on the aircraft.

1.3.3.6. Transporting Hazardous Cargo. Contractor shall carry HAZMAT in accordance with IAW AFMAN 24-204, their DOT approvals and exemptions, and any other applicable guidance, not to exceed the most restrictive regulation. Contractor shall provide a copy of any DOT exemptions to the Contracting Officer. If contractor does not currently possess the necessary approvals and exemptions to carry such HAZMAT, the contractor must act with due diligence to obtain an exemption and the Government will cooperate in all good faith to obtain such exemption.

1.3.3.6.1. All flights will be limited to only the following hazardous classes: 1.4S (small arms ammunition), 1.3G (signal flares), 1.4G (smoke grenades), 1.4B (blasting caps), 1.4D (rockets), 1.2.1E (tactical all up round), 1.1F (mines), 1.1D (explosive charges), 3.0 (aviation and mogas) and class 9 (lithium batteries and small portable generators). The above hazards are standard and compatible with passengers on most planes as long as the Contractor abides by applicable rules and regulations.

1.3.3.6.2. If Government personnel request movement of any HAZMAT that is not listed in paragraph 1.3.3.6.1 then Government personnel will coordinate with Contractor at least ten (10) calendar days in advance of that mission, or the Contractor may refuse movement.

1.3.3.6.3. As part of the airlift requirement, the Contractor may be required to transport one or more of the below items. If the Contractor is required to transport any of the following items, the requirement to do so will be provided to the Contractor at the time of flight notification.

DOD Identification Code NOMENCLATURE

A011 12 GA 00 BUCK

A017 12 GA #9 SHOT

A064 5.56MM LINKED 4:1

A131 7.62MM LINKED 4:1

A143 7.62MM BALL LINKED

A475 .40 CAL BALL

A557 .50 CAL LINKED 4:1

A606 .50 CAL API Mk 211 SINGLE

AA11 7.62MM NATO MATCH

AA33 5.56 BALL M855 SINGLE

AA49 9MM BALL M882

AA54 12 GAGE BREACHING RD

AA68 5.56MM SRTA (PLASTIC TIP)

C995 84MM RPG (AT-4)

G881 HG, FRAGMENTATION

G900 HG, INC AN-M14

G940 HG, SMOKE GREEN

G945 HG, SMOKE YELLOW

G950 HG, SMOKE RED

G955 HG, SMOKE VIOLET

G982 HAND GREN SMK WHITE

H557 66MM ROCKET HEAT (LAW)

K143 MINE APERS M18A1

L312 SIG ILLUM WS PARA

L600 SIM, BOOBYTRAP WHISTLER

M023 C4 BLOCK 1 ¼ LB

M039 CHG DMO 40 LB CRATER

M131 CAP BLAT NON-ELEC

M456 DETONATOR CORD

M670 TIME FUZE

M980 DEMO SHEET ROLL 38' PETN

ML47 CAP BLAST N-ELEC 30 FT MDI

MN07 CAP BLAST N-ELEC 70 FT MDI

MN08 IGNITER TIME FUZE, M81

MN69 BOOSTER, DEMO CHG 30FT

MN86 CAP BLAST N-ELEC 200FT MT

MN88 CAP BLAST N-ELEC 500FT MT

MN90 CAP BLAST N-ELEC 1000FT MT

1.3.3.6.4. Contractor shall verify all cargo weight with calibrated scales. Cargo weights and HAZMAT documents will be verified by qualified Government personnel.

1.3.3.7. Fire Containment Covers (FCC).

1.3.3.7.1. In accordance with Federal Aviation Administration Airworthiness Directive 93-07- 15, FCCs shall be placed on all cargo transported in the Class B cargo compartment of combination aircraft. This Airworthiness Directive also stipulates for Alternate Compliance exempt certain items from the requirement to be covered by FCCs.

1.3.3.7.2. The Contractor shall furnish, transport, repair and replace sufficient FCCs on each operational aircraft. An FCC shall be deemed unserviceable if it has damage in excess of any of the following:

4” x 4” L-shaped tear 8” long tear 2” diameter tear

1.3.3.7.3. The Contractor will be responsible for covering and uncovering cargo with the FCCs.

If FCC-covered cargo is taken away from the aircraft (assuming cargo are not covered and uncovered aboard the aircraft), the U.S. Government will ensure an adequate number of FCCs are returned to the aircraft prior to its next departure.

1.3.4. Task Area 2, Subtask 4 – Passenger and Cargo Combination (COMBI) Service. The Contractor shall provide passenger and cargo combination service when requested.

1.3.4.1. The Contractor shall obtain FAA approval to operate in a combination mode and comply with FAA guidelines including cargo nets and placement of passengers.

1.3.4.2. The requirements set forth in Task Area 2, Subtask 2 – Passenger Service and Task Area 2, Subtask 3 – Cargo Services must be met in COMBI service, as applicable.

1.3.5. Task Area 2, Subtask 5 – Casualty Evaluation (CASEVAC) Service.

1.3.5.1. General Requirements. The Contractor may be required to provide CASEVAC services at locations in the AFRICOM AOR as specified in specific Task Order. CASEVAC services are defined as movement of a patient, who may not be stabilized, from point of injury (POI) to a location where appropriate care can be rendered, or to a point of extraction (POE) suitable for fixed-wing/rotor-wing airlift support. The Contractor shall perform pre-flight/inflight patient care and documentation; prepare patients, equipment and aircraft for flight; enplane and deplane patients; load and unload baggage. Nothing shall prohibit the Government from issuing a Task Order with fewer deliverables than the minimum contractor capabilities described below.

1.3.5.2. The Contractor shall ensure the fixed-wing/rotary-wing CASEVAC aircraft is dedicated twenty-four hours per day, seven days a week in a standby status for the duration of the Task Order. Aircraft and personnel shall be flight ready within one (1) hour of notification.

1.3.5.3. The air transport service shall maintain accreditation by 1) the Commission of Accreditation for Medical Transport (CAMTS), or 2) the National Accreditation Alliance of Medical Transport Applications (NAAMTA).

1.3.5.4. The Contractor shall have medical providers for the CASEVAC missions, unless otherwise specified in the Task Order. Such medical providers may consist of Physicians, Physician Assistants, Nurse Practioners, Paramedics, and Intensive Care Unit (ICU) Nurses. The specific requirements for medical providers will be detailed in each Task Order. The Contractor medical providers shall perform special operations medical support providing initial combat trauma stabilization, ongoing field trauma care, and CASEVAC to definitive care. The Contractor shall ensure all medical personnel wear the appropriate clothing/uniforms to safely operate and communicate during running aircraft operations (day or night). Additionally, the Contractor shall supply and wear the appropriate medical protection against disease, contamination and any other biological hazards during patient care.

1.3.5.5. Physician personnel shall be board certified in emergency or critical care medicine and have a minimum of two (2) years of post-residency work experience in one of these fields. .

Physician personnel shall maintain proficiency in emergency or critical care skills. Physician personnel shall have licensure in good standing and current documented skill certifications for Advanced Cardiac Life Support (ACLS) and Advanced Trauma Life Support (ATLS) qualifications. Additional Critical Care Air Transport education and experience is preferable.

Physician personnel shall maintain these certifications throughout the period of this contract.

The Contractor shall provide the current documented skill certifications to the USTC-CO when requested.

1.3.5.6. Physician Assistant personnel shall be certified by the National Commission on Certification of Physician Assistants (NCCPA) and have a minimum of four (4) years of emergency or critical care medicine work experience. Physician Assistant personnel shall maintain proficiency in emergency or critical care skills. Physician Assistant personnel shall have licensure in good standing and current documented skill certifications for Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) qualifications. Additional Critical

Care Air Transport education and experience is preferable. Physician personnel shall maintain these certifications throughout the period of this contract. The Contractor shall provide the current documented skill certifications to the USTC-CO when requested.

1.3.5.7. Nursing Personnel shall be a U.S. licensed Registered Nurse or a U.S. licensed Nurse Practitioner and have a minimum of four (4) years work experience, to include two (2) years of ICU level care or a critical care unit. Work experience shall be in the last 6 years. Nursing personnel shall have licensure in good standing and current documented skill certifications for Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) qualifications.

Additionally, formal training and experience in air transport nursing medicine is required.

Nursing personnel shall maintain these certifications throughout the period of this contract. The Contractor shall provide the current documented skill certifications to the USTC-CO when requested.

1.3.5.8. Paramedic personnel shall be National Registry Emergency Medical Technician – Paramedic (NREMT-P) certified and have a minimum of (4) years current work experience.

Work experience shall be in the last 6 years. Additional Critical Care Air Transport education and experience is preferable. Paramedic personnel shall maintain these certifications throughout the period of this contract. The Contractor shall ensure the current documented skill certifications are provided prior to the first assignment and updated certification documents are provided to the USTC-CO when accomplished.

1.3.5.9. The Contractor shall provide and properly maintain all necessary equipment to facilitate enroute medical care. This medical equipment needs to be portable and battery powered to allow for removal from aircraft to be used at point of patient pickup. Contractor shall ensure proper selection of medical equipment based on nature of evacuation mission in order to optimize patient care. Contractor shall have provisions to store and administer controlled substances and blood products. The following equipment represents the minimum requirements for the Contractor to maintain for use in flight as needed for each mission:

• Syringe pumps (e.g. Alaris 2865B)

• Portable pulse oximeters (e.g. Nonin)

• Ventilators (e.g. Impact 731 or SAVe II)

• Patient monitors (e.g. Phillips MP2, Tempus Pro)

• Defibrillators (e.g. Zoll 3 or 12 lead)

• Automated suction units (e.g. Laerdal 78002001)

• Fluid warmer (e.g. Belmont Buddy Lite)

• Chest drainage equipment with Heimlich valves

• Current Advanced Life Support medications

• Rapid Sequence Intubation medications

• IV Fluids (crystalloids, colloids)

• Airway adjuncts (nasal cannulae, non-rebreather masks, guerdal airways)

• Non-invasive ventilation masks

• Difficult airway intubation apparatus (e.g. Airtraq, I-Gel, etc.)

• Endotracheal intubation equipment

• Head blocks

• Extraction devices (e.g. Kendrick)

• Scoop stretchers (e.g. Stokes)

• In-flight communications

1.3.5.10. Contractor shall document all patient care provided during each mission and provide a legible copy of medical documentation in English to the receiving medical facility or receiving medical crew (if being transferred to another medical aircraft) upon transfer of care. Copies of all medical documentation shall be retained by the Contractor for (1) one year from date of mission and provided to the USTC-CO or COR upon request. All medical documentation shall be protected in accordance with HIPAA requirements.

1.3.5.11. The Contractor shall be liable for injury or death to passengers while those passengers are being transported by the Contractor except for: friendly fire incident, enemy fire incident, a patient expires enroute from pickup to medical facility or any other circumstance outside of the Contractor or Subcontractor’s control.

1.3.5.12. Fixed-Wing CASEVAC Requirements. The aircraft shall be capable of transporting minimum of four (4) patients (two (2) ambulatory and two (2) litters or a combination thereof) and at least one (1) medical attendant from unimproved landing strips within the AOR to an airfield designated by the respective AOR/regional commander. This minimum transport capacity may be increased for certain requirements within the aircraft capabilities listed in the contract. Each Task Order will identify the required capacity. The aircraft shall have the capability to load a patient on a litter with critical care equipment attached while maintaining the patient in a neutral horizontal position throughout the loading procedure. Note: A loading door meeting this requirement is acceptable as an alternate to a ramp. The air transport service shall be capable of operating from remote locations with no facilities in order to provide on-site CASEVAC for high risk activities. Although 24-hour operations are not possible as a general rule, during CASEVAC operations in which loss of life, limb, or eyesight of injured personnel may occur, the Contractor, project manager, or air crew may potentially be requested by the respective AOR/regional commander to conduct operations while in other than daylight Visual Flight Rules (VFR) conditions. The Contractor, project manager, or air crew shall assess the current situation (weather, Intel, notice to airman (NOTAMS), terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment before performing a mission. Pilots shall make all flight related decisions and are responsible for flight safety.

1.3.5.13. Rotary-Wing CASEVAC Requirements.

1.3.5.13.1. The Contractor shall coordinate with the respective geographical commander (based on individual Task Order) and his/her staff in order to conduct a minimum of one CASEVAC practice exercise for familiarization and training purposes utilizing the rotary-wing aircraft during each quarter.

1.3.5.13.2. The Contractor shall perform hoist recovery operations utilizing Contractor-provided jungle penetrator type device or basket litter as necessary during personnel recovery and/or transporting a minimum of four (4) patients (two (2) ambulatory and two (2) litters or a combination thereof)…