160503_TASC_PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

TRANS-AFRICA AIRLIFT SUPPORT CONTRACT (TASC)

3 May 2016

TABLE OF CONTENTS

1. Description of Services

1.1. Scope of Contract

1.2. Task Area 1 – Contract Management

1.3. Task Area 2 - Operational Services

1.4. Task Area 3 – Airlift Operational Support

Subtask 1 – Flight Risk Analyzation Subtask 2 – Weather Analysis/ Forecasting Service

2. Service Delivery Summary

3. General Information

4. Security

1. DESCRIPTION OF SERVICES

1.1. Scope of Contract.

1.1.1. In support of U.S. Africa Command (AFRICOM), U.S. Transportation Command (USTRANSCOM) requires transportation services to support various efforts within its Area of Responsibility (AOR). The AFRICOM AOR is defined as (but not limited to) continental Africa, African islands, and countries supporting operations in Africa such as Germany and Italy. The Contractor shall be capable of providing all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security and other items and non-personal services necessary to perform airlift (passenger, cargo, and COMBI) services, casualty evacuation (CASEVAC)/Personnel Recover (PR) services, limited door-to-door services, airdrop services, and command and control throughout the AFRICOM AOR to include rotary-wing and fixed-wing operations. This requirement shall initially encompass fixed and rotary wing support however additional modes of transportation may be added in the future to meet AFRICOM’s growing needs. Other Department of Defense and federal agencies may order the services offered under this contract upon approval by the USTRANSCOM Contracting Officer (USTC-CO) and AFRICOM.

1.1.2. Task Areas. The specific tasks required under this PWS are listed below. Task Orders may be issued to encompass some or all of these tasks:

1.2. Task Area 1 – Contract Management. This task consists of the functional activities relating to the management, administration, staffing and reporting requirements of this effort. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, limited security, non-personal services, and other items necessary to perform the services required by this Performance Work Statement.

1.2.1. Task Area 1, Subtask 1 – Personnel Requirements. The Contractor shall provide adequate personnel and manage its personnel resources, including its subcontractors, to partner with DoD and its stakeholders to successfully accomplish the tasks outlined in this PWS. All personnel are required to speak English in a fluent and coherent manner.

1.2.1.1. The Contractor shall designate principal point(s) of contact (POC) to interface with the CO, Contracting Officer Representative (COR) on issues concerning aircraft transport. The Contractor is responsible for ensuring the POC contact information remains current throughout the life of the contract.

1.2.1.1.1. The POC contact information shall be provided to the USTC-CO and COR within 5 work days of contract and Task Order award. At a minimum, the Contractor shall provide a 24-hour contact number, e-mail address, business address, and hours of operation for the POC. The Contractor shall also identify Emergency POC(s), if different than the primary POC(s), by name, email address, and mobile number to be available 24-hours a day, 7-days a week, to resolve all matters in performance of this requirement.

1.2.1.1.2. The Contractor shall notify the USTC-CO and COR within twenty-four (24) hours of the employment or termination of any on-site Contractor personnel by providing an updated list of personnel which includes, at a minimum, the following information: name (last, first, middle initial), primary position title, level of investigation/security clearance and date of approval, and date of on-site employment or termination.

1.2.1.2. A Post Award Conference may be held after contract or Task Order award and prior to commencement of any work on this contract. The Contractor's authorized representative shall attend the Post Award Conference at the expense of the Contractor. Exact date, time, and location will be provided in writing by the USTC-CO as soon as possible but at least 7 days prior to the conference.

1.2.1.3. Briefings. Contractor personnel may be required to attend specific briefings related to mission accomplishment. All aircrew and site managers shall receive threat briefings, which requires them to possess a Secret security clearance. The threat briefings are necessary to ensure safe mission planning and mission execution for passenger operations.

1.2.1.4. Contractor’s aircrew members shall be trained, qualified, and maintain proficiency in accordance with Federal Aviation Regulation (FAR) Part 135, and Code of Federal Regulations (CFR) 32 CFR 861.

1.2.1.5. Aircrew Duty Day Requirements. Crew duty day requirements are governed by FAR Part 133 and 135 or applicable Civil Aviation Authority (CAA) regulation.

1.2.1.6. The Contractor shall, when required, provide all support personnel necessary to complete assigned missions or support other operations in a stand-alone capacity (i.e. Air Planner, Meteorology/Weather).

1.2.1.7. Contractor’s aircraft maintenance personnel shall be trained, qualified, and maintain proficiency in accordance with FAR Part 135.

1.2.1.8. Training. Contractor’s employees will be afforded the opportunity to attend Code of Conduct training in accordance with Department of Defense Directive (DODD) 1300.7 dated 8 Dec 2000. Contractor personnel may be required to attend the Continental United States (CONUS) Replacement Center.

1.2.1.9. The Contractor shall obtain any necessary certifications (i.e., FAA or Department of State licenses, etc.) to operate in the area of operations.

1.2.1.10. Synchronized Predeployment and Operational Tracker (SPOT). Contractor personnel must have a SPOT-generated Letter of Authorization (LOA) signed by the USTC-CO in order to process through a deployment center or to travel to, from, or within the designated operational area. The letter of authorization also will identify any additional authorizations, privileges, or Government support that Contractor personnel are entitled to under this contract. Contractor personnel who are issued a letter of authorization shall carry it with them at all times while deployed.

1.2.1.10.1. The Contractor shall enter the required information about their Contractor personnel prior to deployment and shall continue to use the SPOT web-based system at https://spot.dmdc.mil to maintain accurate, up-to-date information throughout the deployment for all Contractor personnel. Changes to status of individual Contractor personnel relating to their in-theater arrival date and their duty location, to include closing out the deployment with their proper status (e.g., mission complete, killed, wounded) shall be annotated within the SPOT database in accordance with the timelines established in the SPOT business rules.

1.2.1.11. The Contractor shall be responsible for the routine rotation of Contractor personnel for employment at the operations location to be executed with Contractor resources. The Contractor shall plan for and be responsible for a contingency evacuation of its personnel.

1.2.1.12. If the Government notifies the Contractor that the employment or the continued employment of any contract employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed, barred from the worksite and replaced at Contractor expense. This includes security deviations/incidents and credible derogatory information on Contractor personnel during the course of the contract period. The Contractor shall make any changes necessary in the appointments.

1.2.1.13. Passports. The Contractor is responsible to ensure all its personnel have current and valid passports with sufficient time remaining to ensure no visa issues with African countries.

1.2.2. Task Area 1, Subtask 2 Reports. The Contractor shall provide the following reports to the Government. The Government may prescribe the format and frequency of each report as described below.

1.2.2.1. Daily Log. The Contractor will maintain a daily record of all scheduled and completed missions. The log shall be maintained by the Contractor’s aircrew for each mission and shall detail the number of passengers moved and/or the internal and external cargo load information for each destination. This log will include entries that will code reasons missions were not performed as scheduled to include (weather, maintenance, threat, safety, etc.) and who authorized the mission cancellation. This form will be filled out prior to every mission and kept on file for 30 days, then transferred to the COR or USTC-CO every 30 days or upon receipt/inspection. A Government representative will sign this log upon loading and unloading the aircraft, verifying the cargo was successfully transported. The Contractor shall make these records available to the CO, COR and Federal Aviation Administration (FAA) on a regular basis as determined by the CO.

1.2.2.2. Notice of Accidents – Department of Defense (DoD) Missions: When a Contractor’s aircraft is involved in an accident or incident in support of a DoD mission, as defined in 49 CFR, Part 830, the Contractor shall transmit the following information by the most expeditious means available, to the USTC-CO and COR:

(7) Number of injured and fatalities aboard the aircraft.

(8) Condition of baggage or Government-owned material, if any, on board.

On the next business day, notification shall also be made to the CO, via facsimile letter to (618) 220-7918, or by e-mail.

1.2.2.3. Notice of Accidents – All Carrier Operations: When a Contractor’s aircraft is involved in any accident, DoD or otherwise, the Contractor shall transmit the information in paragraph above to Headquarters Air Mobility Command (AMC), via HQ AMC/A34B, Scott AFB IL (618) 229-4801/DSN 779-4801 or the HQ AMC/A34B Safety Manager at 618-229-2106/DSN 779-2016. Accident and incident information shall be provided to HQ AMC, the USTC-CO and the COR on the next business day by the most expeditious means available. Accidents and incidents are defined in 49 CFR, Part 830.

1.2.2.4. Aircraft Medical Incidents: Report all aircraft medical incidents in flight, or while passengers are under the control of the pilot in command, to the first available COR, at the next enroute station for in flight incidents, or the station where the incident occurs. On the next business day, notification shall also be made to the CO, via telephone or e-mail.

1.2.2.5. DoD Casualties: In cases where a death occurs on a Contractor’s aircraft, the passenger information shall be furnished to the applicable geographical commander based on the individual Task Order and USTC-CO instructions. If available, include the following: Full Name, Social Security Account Number (SSAN), and component of service identified as Army-USA, Air Force-USAF, Navy-USN, Marine Corps-USMC, Coast Guard-USCG, or other DoD agency, as appropriate. The Contractor shall notify the first available COR at the next enroute station for in flight incidents, or the station where the incident occurs. The USTC-CO shall be notified no later than the next business day.

1.2.2.6. Hazard Reporting: The Contractor shall report any condition involving cargo that constitutes a hazard to operations, the Contractor, and airport safety personnel. This report should contain the following information: location; date and Greenwich Mean Time (GMT); nomenclature of cargo (proper shipping name of hazardous cargo); shipper’s organization/unit and name of cargo representative; destination of cargo; Transportation Control Number (TCN) or bumper/increment number; facts and circumstances. Report this information to the CO.

1.2.2.7. Spotlighting and Hostile Event Reports: Timely threat reporting is essential to safe aircraft operations. In the event a Contractor operating a mission is illuminated or “spotlighted,” or is fired upon in the air or on the ground, the crew shall note the date, time, and approximate area from which the event originated. All incidents, including any hostile action (potential or realized) directed at the aircraft, shall be reported immediately to the cognizant air traffic control agency. Additionally, upon landing, at the first airfield or airbase with a U.S. military presence, the crew shall notify the base operations center of the occurrence. The Contractor shall also notify the COR immediately of any information regarding a threat to an aircraft, or of any attempts to elicit information from the crew on their mission or cargo. The Contractor shall also report any incidents to the USTC-CO on the next business day.

1.2.2.8. Daily Situation Report (SITREP). The Contractor will maintain a daily record as a way to monitor the status of the aircraft in country, as well as verify the number of personnel working on site. The Contractor shall make these records available to the USTC-CO and COR on a daily basis. Example will be provided upon request.

1.2.2.9. Daily Sortie Report. The Sortie Report will be in a Microsoft Excel format and include, at a minimum, a row entry for each calendar day (one row entry per aircraft), aircraft type, registration number, aircraft status, aircrew names, starting hub, ending location, total passengers carried, cargo carried (in pounds), mail carried (in pounds), flight hours flown, a comment block, fuel added (in gallons), total legs flown, sling loads (if applicable), and all intermediate locations flown. Each row will include all of this information per day whether the aircraft flew or not. The comment block will be used to annotate reasons for not flying or mission abort, (i.e. maintenance, weather, no tasking, etc.). The report will also include cumulative totals, as well as filterable totals by selected date range and additional selectable column filters. The Contractor shall make these records available to the USTC-CO and COR via e-mail at the end of the mission day.

1.2.2.10. Administrative Reporting. The Contractor will provide the following reports to the USTC-CO and COR: Aircraft Daily Status, Maintenance Flow Chart, Aircraft on Ground (AOG) Tracker, Test, Measurement and Diagnosis Equipment (TDME) Report, and weekly personnel accountability roll up to include billeting locations and upcoming rotations. The Government will utilize the reports for planning purposes to manage the tasking of aircraft prior to scheduled maintenance.

1.2.3. Task Area 1, Subtask 3 – Quality Control Plan

1.2.3.1. The Contractor shall develop and implement a commercial quality control plan to ensure safe and reliable air transportation in accordance with FAR Parts 133 and 135 and 32 CFR 861 or applicable CAA equivalent. Operators are responsible for amending or supplementing their quality programs to assure management oversight in austere locations.

1.2.3.2. The Contractor shall ensure risk management procedures are in place and effectively implemented.

1.2.4. Task Area 1, Subtask 4 – Department of Defense (DoD) Air Carrier Approval Program. All aircraft operations conducted under this contract shall in accordance with Department of Defense Instruction (DoDI) 4500.53 and 4500.57. The carrier operating the aircraft must be a DoD approved air carrier, as determined by U.S. Air Force HQ Air Mobility Command AMC/A3B and the Civil Airlift Review Board (CARB), and shall maintain this approval throughout the performance of this contract. The Contractor shall comply with all FAA requirements or equivalent CAA requirements, and with all DoD additional standards provided by AMC. Use of DoD approved carriers is the standard for this effort, however due to operational factors use of non-DoD approved carriers may be authorized by the USTC-CO on a case-by-case basis. Each Task Order will identify any exceptions to use of DoD approved air carriers.

1.2.5. Task Area 1, Subtask 5 – Insurance. The Contractor shall procure and maintain a level of aircraft, cargo, and/or passenger liability insurance coverage commensurate with the commercial standard and in accordance with the host nation’s statutory limits during the entire period of performance under this contract.

1.2.5.1. The Contractor will maintain minimum insurance coverage, as defined in 14 CFR 205.5, for bodily injury to or death of a person, and for damage to the property of others, resulting from the carrier's operation or maintenance of aircraft.

1.2.5.2. Defense Base Act (DBA). All personnel performing duties in hazardous areas OCONUS shall be included in and insured with a policy covering Defense Base Act (DBA) requirements. DBA insurance for all personnel performing work Outside the Continental United States (OCONUS)under this contract is required.

1.2.5.3. The United States Government accepts no liability should any Contractor personnel be taken hostage or be killed during any mission or while under contract with the Government. The Government will provide assistance in accordance with Defense Federal Acquisition Regulations (DFARS) 252.225-7040.

1.2.6. Liabilities. The Contractor shall maintain control of cargo and passengers transported while conducting air operations. The Contractor is liable for refunding the cost of any cargo lost while in possession of the carrier, except as a result of hostile action. The Contractor shall be liable for injury or death to passengers while those passengers are being transported by the Contractor, except as a result of hostile action.

1.3. Task Area 2 - Operational Services. The Contractor shall provide safe transportation of personnel and cargo throughout the AOR. The Contractor shall provide, operate, maintain, and fuel aircraft and operate throughout the AOR sufficient to meet the requirements identified herein. USTRANSCOM shall designate to the Contractor who is the Tasking Authority for each Task Order. Only the Tasking Authority may order services under this PWS.

1.3.1. Task Area 2, Subtask 1 – Mission Planning. Missions will be planned and scheduled in accordance with the specific Task Orders. The Government may suggest routes based on mission requirements, but the Contractor is solely responsible for eventual route taken. When planning missions, the Contractor will consider elevations and distances. If required and approved by the Government, the Contractor is authorized to remain overnight (RON) at other locations due to weather, maintenance, routine or non-routine missions.

1.3.1.1. Each Task Order will determine mission scheduling requirements, maximum flight hours per day, and aircraft availability.

1.3.1.2. The Contractor’s aircrew shall remain on the approved/filed flight plan, unless deviation for safety of flight is required.

1.3.1.3. The Contractor shall coordinate with all airfield operations centers to obtain Prior Permission Required (PPRs), as required. The Contractor shall coordinate logistics (parking, fuel, maintenance, etc.) with the airfield where performance is to occur. Aircraft are chartered, meaning that every seat, and all cargo capacity, is considered sold to the Government. It is the responsibility of, and sole right of, the Government to fill the seats/cargo capacity, not the Contractor. This may lead to some legs of the flight being empty. The Contractor shall not solicit for seats or cargo space.

1.3.1.4. The Contractor may refuse any mission for safety reasons. However, the mission must be rescheduled and flown as agreed to by the Government and Contractor, as soon as possible after the circumstances causing the safety issue are resolved.

1.3.1.5. Emergency Missions. In rare situations, the Contractor may be required to fly a mission with less than 24-hour notice. If an emergency mission arises, it will be initiated by contact only from the USTC-CO or COR and will replace the scheduled mission for that day. In the event of an emergency mission, the Contractor shall file a flight plan as soon as possible either telephonically or by e-mail, which will include at a minimum the contact destination and approximate arrival time and flight plan.

1.3.1.6. The Contractor shall not land aircraft in areas where there is active fighting. Active fighting is defined as situations where friendly forces are actively engaged in or under hostile fire and shall be declared by the respective AOR/regional commander. Only after the noted commander has declared an area "CLEAR" will the Contractor resume normal operations into an area where active fighting recently occurred.

1.3.1.7. Flight Planning.

1.3.1.7.1. Clearances. The Government will provide the Contractor with all passenger and cargo data necessary for the completion of aircraft clearance including customs, immigration, public health and similar documents. On arrival at the destination airport, the Government will accept passengers at airport terminal and assume all responsibility with respect to such passengers. The Contractor shall retain responsibility for furnishing appropriate agencies all required manifest, immigration, and border clearance documents, covering all personnel and cargo aboard the aircraft upon entry into the U.S. or a foreign country.

1.3.1.7.2. Landing Rights. The Contractor is responsible for obtaining necessary landing rights or privileges and visas, passports, restricted area passes and gate passes for crews, route support personnel and Contractor employees to ensure total compliance with all local security requirements.

1.3.1.7.3. When operating missions, the Contractor’s operations center shall maintain secure voice communications.

1.3.1.7.4. Flying in Controlled Airspace. All contract flights shall fly over established airways, domestic or international, and in controlled airspace. Exceptions may be made to this requirement where it is impractical to follow airways or fly in controlled airspace, provided airways are intersected at the first practical point and departed at the last practical navigational fix near destination, or when area controller established airways do not exist within a flight information region. Economic considerations will not justify deviation from this procedure.

1.3.1.7.5. Authority to Leave Unsafe Aircraft. According to Section 2640, Chapter 157, 10 U.S Code, the following determinations shall apply with regard to the authority to leave unsafe aircraft:

1.3.1.7.5.1. Determinations to Leave Unsafe Aircraft: AMC Air Carrier Survey Team members, ramp inspectors, the Military Surface Deployment and Distribution Command (SDDC), or such other agencies as may be designated by the Secretary of Defense (or if there is no such representative reasonably available, the senior officer on-board a contract mission) may order members of the armed forces to leave a contract mission if the representative (or officer) determines a condition exists on the aircraft which may endanger the safety of the passengers. If serious deficiencies exist, the appropriate AOR POC/regional representative will initiate an operational immediate message to the next higher headquarters with a copy to the CO. In cases where such deficiencies exist, on the FAA/CAA representative and the Contractor have the authority to ground the commercial aircraft in question.

1.3.2. Task Area 2, Subtask 2 – Passenger Service.

1.3.2.1. The actual number of passengers will be determined by cargo, distance, altitude, and temperature at the desired location. The Pilot in Command (Contractor) is responsible for determining the safe loading limits and cargo/passenger combinations.

1.3.2.2. The Contractor will be provided a passenger manifest prior to boarding. The Contractor shall not permit any personnel to board the aircraft who is not manifested. A copy of the passenger manifest will be left with the appropriate ground personnel at the departure airfield. The Contractor will maintain the approved passenger manifest until mission is complete. For informational purposes, eligible passengers could include military forces approved by the AOR/regional commander. Local, provincial and national government representatives are not authorized to utilize airlift services provided under this contract for personal transportation. The Government may provide armed military escorts for non-NATO (North Atlantic Treaty Organization) passengers and other designated forces as the appropriate AOR/Regional Commander directs.

1.3.2.3. The Contractor is ultimately responsible to determine passenger weight and cargo weight. If calibrated scales are not available or feasible, the Contractor may elect to use hand-held and portable type scales. If scales are not available, interrogated weights can be used if in compliance with applicable Federal Aviation Regulations.

1.3.2.4. All aircraft will utilize appropriate aviation restraining devices in order to ensure the safe transport of passengers. The Contractor is not authorized to perform seats-out operations for non-CASEVAC (Casualty Evacuation) flights, except for emergency situations for immediate evacuations where loss of life, limb, or eyesight and personnel recovery missions dictate. The Contractor is required to provide all aviation life support equipment required to transport all passengers.

1.3.2.5. The Contractor will ensure that all mission aircraft are operated by the number of pilots required by the FAA for the specific mission (i.e. cargo/passenger service). The pilot(s) will be rated in the type, design, and series for the aircraft being flown. Failure to meet pilot requirements will be factored into the Contractor’s operational readiness.

1.3.2.6. Offloading personnel shall be accomplished within 30 minutes or less to comply with potential Maximum on Ground (MOG) restrictions and safety considerations, unless deviation is approved by the government or controlling airfield authority.

1.3.2.7. Transporting Passenger with Hazardous Cargo. The Government may require certain passengers to carry a full complement of munitions and explosives necessary to execute their mission, as well as other hazardous material (HAZMAT). Prior to passenger and cargo transportation, the Government will verify that passengers can travel with the class of HAZMAT being transported. Hazardous classes will be identified prior to personnel and cargo being scheduled for missions. The Contractor shall transport HAZMAT in accordance with the standards listed in Tsk Area 2, Subtask 3 – Cargo Service.

1.3.3. Task Area 2, Subtask 3 – Cargo Service.

1.3.3.1. The Contractor is responsible for planning and delivery of cargo from origin to destination. The cargo will be configured for loading inside the cabin of the aircraft or prepared for sling load delivery. The Contractor shall be prepared to accept cargo in either configuration; internal or sling load. Mail will not be moved by sling load. The Contractor will ensure that the aircraft and the pilots are trained and certified to perform sling load operations when tasked to do so by the U.S. Government. The Contractor will be notified by the Government prior to loading of any cargo of a hazardous nature and any such cargo shall be properly documented and certified as per applicable military transport standards.

1.3.3.2. Shipping Document. When requested by Government representatives, Contractor personnel shall sign inventory documents for the loads they transport. This is to ensure that the same quantity and condition of cargo at origin arrives intact at delivery destination.

1.3.3.3. Limited Door-to-Door Cargo Service. The Contractor shall be able to provide door-to-door service to include ground cargo pick-up and/or delivery as stated in accordance with individual Task Orders.

1.3.3.4. The Government may provide, at its discretion, manpower to load and unload cargo from the aircraft; however, the Contractor is responsible for advising the Government on positioning the cargo on the aircraft for weight and balance purposes. The Contractor bears the responsibility for weight and balance configuration of the aircraft. Government personnel are not authorized nor shall they be allowed to operate equipment such as hoists, doors etc. on-board the aircraft.

1.3.3.5. The Contractor shall prohibit cargo that has not been properly manifested from flying on the aircraft.

1.3.3.6. Transporting Hazardous Cargo. The Contractor shall transport HAZMAT in accordance with Air Force Manual (AFMAN) 24-204 and in accordance with their Department of Transportation (DOT) approvals and exemptions. The Contractor must provide a copy of any DOT approvals/certifications or exemptions to the CO. If the Contractor does not currently possess the necessary approvals and exemptions to carry such HAZMAT, the Contractor must act with due diligence to obtain an exemption and the Government will cooperate in all good faith to obtain such exemption.

1.3.3.6.1. All flights will be limited to only the following hazardous classes: 1.4S (small arms ammunition), 1.3G (signal flares), 1.4G (smoke grenades), 1.4B (blasting caps), 1.4D (rockets), 1.1F (mines), 1.1D (explosive charges), 3.0 (aviation and mogas) and class 9 (lithium batteries and small portable generators). The above hazards are standard and compatible with passengers on most planes as long as the Contractor abides by applicable rules and regulations.

1.3.3.6.2. If Government personnel request any HAZMAT movement not listed in paragraph 1.3.3.5.1 then Government personnel will coordinate at least 10 calendar days in advance of that mission with Contractor, or the Contractor may refuse movement.

1.3.3.6.3. As part of the airlift requirement, Contractor may be required to transport one or more of the below items. If the Contractor is required to transport any of the following items, the requirement to do so will be provided to the Contractor at the time of flight notification.

1.3.3.6.4. Contractor shall verify all cargo weight with calibrated scales. Cargo weights and HAZMAT documents will be verified by qualified Government personnel.

1.3.3.7. Fire Containment Covers (FCC).

1.3.3.7.1. In accordance with Federal Aviation Administration Airworthiness Directive 93-07-15, FCCs shall be placed on all cargo transported in the Class B cargo compartment of combination aircraft. This Airworthiness Directive also stipulates for Alternate Compliance exempt certain items from the requirement to be covered by FCCs.

1.3.3.7.2. The Contractor shall furnish, transport, repair and replace sufficient FCCs on each operational aircraft. An FCC shall be deemed unserviceable if it has damage in excess of any of the following:

4” x 4” L-shaped tear 8” long tear 2” diameter tear

1.3.3.7.3. The Contractor will be responsible for covering and uncovering cargo with the FCCs. If FCC-covered cargo is taken away from the aircraft (assuming cargo are not covered and uncovered aboard the aircraft), the U.S. Government will ensure an adequate number of FCCs are returned to the aircraft prior to its next departure.

1.3.4. Task Area 2, Subtask 4 – Passenger and Cargo Combination (COMBI) Service. The Contractor shall provide passenger and cargo combination service when requested.

1.3.4.1. The Contractor shall obtain FAA approval to operate in a combination mode and comply with FAA guidelines including cargo nets and placement of passengers.

1.3.5. Task Area 2, Subtask 5 – Casualty Evaluation (CASEVAC) Service.

1.3.5.1. General Requirements. The Contractor may be required to provide CASEVAC services at locations in the AFRICOM AOR as specified in specific Task Order, from point of injury (POI) to a location where appropriate care can be rendered or to a point of extraction (POE) suitable for fixed-wing/rotor-wing airlift support. The Contractor shall perform pre-flight/inflight patient care and documentation; prepare patients, equipment and aircraft for flight; enplane and deplane patients; load and unload baggage. Nothing shall prohibit the Government from issuing a Task Order with fewer deliverables than the minimum contractor capabilities described below.

1.3.5.2. The Contractor shall ensure the fixed-wing/rotary-wing CASEVAC aircraft is dedicated twenty-four hours per day, seven days a week in a standby status for the duration of the Task Order. Aircraft and personnel shall be flight ready within one (1) hour of notification. Each Task Order will determine the minimum range for CASEVAC aircraft.

1.3.5.3. The air transport service shall maintain accreditation by a USTRANSCOM listed air medical service organization.

1.3.5.4. The Contractor shall have medical providers for the aircraft consisting of a minimum of one (1) Emergency Medicine Physician and (1) Intensive Care Unit (ICU)-trained nurse per evacuation unless otherwise agreed upon by the Government. The Contractor medical providers shall perform special operations medical support providing initial combat trauma stabilization, ongoing field trauma care, and CASEVAC to definitive care. The Contractor shall ensure all medical personnel wear the appropriate clothing/uniforms to safely operate and communicate during running aircraft operations (day or night). Additionally, the Contractor shall supply and wear the appropriate medical protection against disease, contamination and any other biological hazards during patient care.

1.3.5.5. Physician personnel shall have a minimum of five (5) years current work experience, to include two (2) years of ICU level care. Physician personnel shall have completed postgraduate medical training leading in specialty designation in Anesthesiology, ICU medicine, or Emergency Medicine. Physician personnel shall maintain active clinical privileges and work in a hospital-based ICU in order to maintain proficiency. They shall also have Advance Cardiac Life Support (ACLS) and Advanced Trauma Life Support (ATLS) qualifications. Additional Critical Care Air Transport education and experience is preferable.

1.3.5.6. Nursing Personnel shall have a minimum of four (4) years current work experience, to include two (2) years of ICU level care. Additionally, formal training and experience in air transport nursing medicine is required.

1.3.5.7. The Contractor shall provide and properly maintain all necessary equipment to facilitate enroute medical care. This medical equipment needs to be portable and battery powered to allow for removal from aircraft to be used at point of patient pickup. Contractor shall ensure proper selection of medical equipment based on nature of evacuation mission in order to optimize patient care. The following equipment represents the minimum requirements for the Contractor to maintain for use in flight as needed for each mission:

• Automated blood pressure cuffs

• Syringe pumps

• Blood glucose monitor

• Handheld lab equipment (e.g. I-Stat)

• Portable pulse oximeters (e.g. Nonin)

• Ventilators (e.g. Draeger Oxylog series)

• Cardiac monitors/defibrillators (e.g. Zoll 3 or 12 lead Propaq monitors)

• Automated suction units

• Chest drainage equipment with Heimlich valves

• Current Advanced Life Support medications

• Rapid Sequence Intubation medications

• IV Fluids (crysalloids, colloids)

• Airway adjuncts (nasal cannulae, non-rebreather masks, guerdal airways)

• Non-invasive ventilation masks

• Difficult airway intubation apparatus (e.g. Airtraq, I-Gel, etc.)

• Endotracheal intubation equipment

• Full body splint vacuum mattresses

• Head blocks

• Extraction devices (e.g. Kendrick)

• Scoop stretchers

• Traction splints

• Rigid cervical spine collars

1.3.5.8. Contractor shall document all patient care provided during each mission and provide a legible copy of medical documentation in English to the receiving medical facility or receiving medical crew (if being transferred to another medical aircraft) upon transfer of care. Copies of all medical documentation shall be retained by the Contractor for (1) one year from date of mission and provided to the USTC-CO or COR upon request. All medical documentation shall be protected in accordance with HIPPA requirements.

1.3.5.9. The Contractor shall be liable for injury or death to passengers while those passengers are being transported by the Contractor except for: friendly fire incident, enemy fire incident, a patient expires enroute from pickup to medical facility or any other circumstance outside of the Contractor’s control.

1.3.5.10. Fixed-Wing CASEVAC Requirements. The aircraft shall be capable of transporting minimum of one (1) litter patient and three (3) medical attendants from unimproved landing strips within the AOR to an airfield designated by the respective AOR/regional commander. This minimum transport capacity may be increased for certain requirements within the aircraft capabilities listed in the contract. Each Task Order will identify the required capacity. The air transport service shall be capable of operating from remote locations with no facilities in order to provide on-site CASEVAC for high risk activities. Although 24-hour operations are not possible as a general rule, and only between specific airports depending on load and fuel requirements, during CASEVAC operations in which loss of life, limb, or eyesight of injured personnel may occur, the Contractor, project manager, or air crew may potentially be requested by the respective AOR/regional commander to conduct operations while in other than daylight Visual Flight Rules (VFR) conditions. The Contractor, project manager, or air crew shall assess the current situation (weather, Intel, terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment before performing a mission. Pilots shall make all flight related decisions and are responsible for flight safety.

1.3.5.11. Rotary-Wing CASEVAC Requirements.

1.3.5.11.1. The Contractor shall coordinate with the respective geographical commander (based on individual Task Order) and his staff in order to conduct a minimum of one CASEVAC practice exercise for familiarization and training purposes utilizing the rotary-wing aircraft during each calendar month.

1.3.5.11.2. The contracted aircraft shall be capable of conducting hoist recovery operations utilizing Contractor-provided jungle penetrator type device or basket litter as necessary during personnel recovery and/or transporting minimum four (4) patients (two (2) ambulatory and two (2) litters or a combination thereof) and one (1) medical attendant from unimproved helicopter landing zones within the AOR to an airfield designated by the respective AOR/regional commander. The air transport service shall be capable of operating from remote locations with no facilities in order to provide on-site CASEVAC for high risk activities. Although 24-hour operations are not possible as a general rule, and only between specific airports depending on load and fuel requirements, during CASEVAC operations in which loss of life, limb, or eyesight of injured personnel may occur, the Contractor, project manager, or air crew may potentially be requested by the respective AOR/regional commander to conduct operations while in other than daylight VFR conditions. The Contractor, project manager, or air crew shall assess the current situation (weather, Intel, NOTAMS, terrain, crew experience, and tactical situation) prior to launch to make an accurate risk assessment before performing a mission. Pilots shall make all flight related decisions and are responsible for flight safety.

1.3.6. Task Area 2, Subtask 6 – Airdrop Service.

1.3.6.1. The Contractor will be responsible for executing door bundle drops in accordance with the issued Task Order. Loadmasters shall be Contractor-provided. Government personnel shall be responsible for wrapping and preparing all bundles/pallets for the respective mission.

1.3.6.2. Aircrew shall be air drop qualified in accordance with the Contractor’s training program as approved by the FAA. The Contractor shall have the necessary Operations Specifications to perform air drop services. All FAA approvals for air drop services shall be in place within 30 calendar days of Task Order award.

1.3.7. Task Area 2, Subtask 7 – Aircraft Requirements. The Contractor shall provide the necessary aircraft to support mission requirements and ensure the all aircraft are safe and maintained in accordance with applicable regulations.

1.3.7.1. Aircraft Capability. The Contractor shall have the capability to provide the following aircraft to support issued Task Orders.

· Capable and proficient at operating on unimproved runway surfaces.

· Minimum 500 nautical mile (NM) unrefueled range

· Capable of Night Vision Goggle (NVG) Operations (Est. 20% of missions).

· Operations (Est. 20% of missions).

· Minimum 6 Passengers (Pax).

· Minimum lift requirement (Pax and/or cargo) of 2,000 lbs.

· Capable and proficient at operating on unimproved runway surfaces.

· 1,000 NM unrefueled range

· Capable of NVG Operations (Est. 20% of missions).

· Minimum of 12 Pax

· Minimum lift requirement (Pax and/or cargo) of 4,000 lbs.

· Capable and proficient at operating on unimproved runway surfaces.

· 1,300 NM unrefueled range

· Capable of NVG Operations (Est. 20% of missions).

· Minimum of 20 Pax

· Minimum lift requirement (Pax and/or cargo) of 14,000 lbs.

· 300 NM unrefueled range

· Minimum lift requirement of 3000 lbs. (Pax and/or cargo)

· Capable of NVG Operations (Est. 20% of missions).

· Configurable compartment (ability to add/remove seats for more Pax or cargo)

· Sling Load Capability

· 500 NM unrefueled range

· Minimum lift requirement of 5,000 lbs. (Pax and/or cargo)

· Capability of Night Vision Google (NVG) Operations (Est. 20% of missions).

· Configurable compartment (ability to add/remove seats for more Pax or cargo)

· Sling load capability

1.3.7.1.1. Primary and Alternate Aircraft. Aircraft will be identified by make, model and tail number for each Task Order. Changes to the identified aircraft will be processed in accordance with the specific Task Order instructions.

1.3.7.1.2. Replacement Aircraft. If an aircraft is considered to be a catastrophic loss then a replacement aircraft is required to be repositioned and have an operational date as soon as possible but not later than 30 calendar days. The 30 day count begins as soon as the original aircraft is identified as a catastrophic loss.

1.3.7.2. Aircraft Compliance. The following minimum criteria shall be met by all aircraft offered for service under this contract.

1.3.7.2.1. Condition. All aircraft shall be certified as airworthy by trained and certified mechanics for that specific airframe. Airworthy certificates shall be made available to the Government upon request. The Government is entitled to perform an independent assessment of the condition of any contract aircraft, at any time. The Government may also request that an independent assessment of any aircraft used in performance on this contract be conducted at Contractor expense.

1.3.7.2.2. Maintenance. Aircraft shall be maintained and operated in accordance with FAR Part 135 or equivalent CAA requirements. The Contractor shall perform both scheduled and unscheduled maintenance. Preventive Maintenance service schedules for all aircraft shall conform to manufacturers-recommended servicing intervals. The Contractor shall provide all parts, labor, and expertise necessary to complete required maintenance tasks. The Government reserves the right to inspect aircraft, maintenance records, and employee records at any time. The Contractor will make available, at the CO’s request, a copy of each aircraft’s maintenance history. Maintenance down-time will be coordinated between the Contractor and the COR. The Contractor shall provide a timetable for scheduled maintenance and an estimated completion time for unscheduled maintenance.

1.3.7.2.3. Non-Mission Capable (NMC) Repair Plan. In the event an aircraft becomes Not Mission Capable (NMC), the Contractor is required to submit a repair plan (timeline) outlining the extent of the repairs and when the aircraft will become Fully Mission Capable (FMC). This plan should be submitted to the Contracting Office and the COR within 48 hours after the aircraft becomes NMC. Extensions to the 48 hours can be granted on a case-by-case basis. Deviations from the submitted plan should be closely coordinated with the USTC-CO and the COR. If the repair plan is approved, and the time for repairs is exceeded, due to Contractor-controllable reasons, then the Contractor shall not get paid for the time that exceeds the repair plan agreement.

1.3.7.2.4. Safety. Each aircraft shall meet, at a minimum, United States aviation safety requirements as established by the FAA, FAR Part 133 and 135 or equivalent CAA regulation and applicable DoD rules and regulations. Aircraft must be listed, maintained and operated in accordance with the air carrier’s FAR Part 135 certificate or equivalent CAA requirements. It is the Contractor’s responsibility to ensure additional survival equipment appropriate for the environment and mission meets or exceeds FAR Part 133 and 135 or equivalent CAA regulation. Contractor shall operate under Visual Flight Rules (VFR), except as otherwise specified in the PWS.

1.3.7.3. The Contractor shall ensure that all aircraft offered are licensed, registered, maintained, and operated in accordance with the air carrier’s International Civil Aviation Organization (ICAO) regulations.

1.3.7.4. Aircraft must be Instrument Flight Rules (IFR) capable with Traffic Collision Avoidance System (TCAS), two (2) Very High Frequency (VHF) radios, Global Positioning Satellite (GPS) navigation equipment and weather detection capable radar. All aircraft must have satellite communication capabilities. It is the operator’s responsibility to ensure additional survival equipment, appropriate for the environment and mission they are operating in, is available and meets or exceeds FAR Part 133 and Part 135.

1.3.7.5. Aircraft Equipment. All aircraft will maintain serviceable first aid kits, fire extinguishers, and all aviation life support equipment required to be maintained on aircraft in accordance with applicable FAA, DoD, and CAA (if applicable) standards. The aforementioned items shall be inspected for serviceability in accordance with manufacturer’s inspection/serviceability instructions. Documentation of the inspection shall be provided to the COR or designated Government representative within 10 calendar days of the inspection. Operator shall use a commercially procured GPS flight following tracking system. Aircraft shall be equipped with an Emergency Locator Transmitter (ELT) compatible with the theater and users search and rescue capabilities and weather detection capable radar. Aircraft shall be equipped with UHF, VHF, FM two-way radios (frequency range 30-400 MHz), and SATCOM capable to allow for communication. NOTE: The individual Task Order PWS will stipulate whether SATCOM is required, the frequency range and antenna needs required to accommodate, and whether the Government will provide the equipment. Contractor shall ensure each aircraft has a satellite mobile phone in case of an emergency landing outside of a secure area.

1.3.7.5.1. Cargo Hook . All rotary wing aircraft will be equipped with an operational cargo hook.

1.3.7.5.2. Night Vision Goggles (NVG). Upon approval by the FAA and the CO, the Contractor shall obtain the capability to fly at night with the use of NVGs as specified in the Task Order. The Contractor can anticipate each of these capabilities to be utilized approximately 20% of the time on each aircraft. However, if the mission dictates, the time anticipated will increase. The Contractor must have the capability to perform these requirements on two (2) aircraft if they are flying at the same time. Therefore the Contractor must possess two (2) of each piece of equipment required, plus one (1) spare.