Questions and Answers 2.pdf

Turnkey Patient Wi-Fi Services/Solicitation No. HT940625Q0001

Question

Question Answer

Can the Federal Government provide current bandwidth under the exis ng contract and expected bandwidth for a turnkey Wi-Fi solu on?

10 GB not required. 2Gb internet connection and 1 Gb per WAP -connected device.

Provide exact distances, infrastructure layout, and any poten al obstacles that could affect the cabling routes and installa on plan.

Exis ng cable plant will remain. Drawings have been provided to assist with layouts and obstacles.

Who is the current ISP?

AT&T provided through current Wi-Fi vendor

How much bandwidth currently exists per location?

10 GB not required. 2Gb internet connection and 1 Gb per WAP -connected device.

Are managed IT services (Managed Wi-Fi) required after the Wi-Fi implementation?

No

Is there going to be a site visit for this requirement?

Yes, a site visit will be held on 18 November 2024.

Section 1.1.3. provides a brief statement of work that does include ‘install’ – does the Government need the existing wi-fi system replaced in its entirety or only running fiber optic? Can the Government provide maps with coverage areas as well as quantities of hardware?

Existing cable plant will remain from current vendor and be re-used for this project. No maps of coverage or hardware available.

Does the Government need the existing wi-fi system replaced in its entirety or only running fiber optic? If the latter, this is not an opportunity for us—if the existing wi-fi system does need to be replaced AND also running fiber optic, we will be proceeding.

Existing cable plant will remain from current vendor and be re-used for this project.

Can the Government provide maps with coverage areas as well as quantities of hardware?

No maps of coverage available. No hardware quantities available.

Question Answer

How are the buildings connected today? Fiber underground between buildings

Is there bandwidth available for the WiFi? 2Gb Internet needed, 1 Gb per device connected to WAPs

Would the government provide a heat map for the locations? This information would be necessary to have prior to a site survey to assess any needs prior to cabling and avoid any possible delays.

No heat map available.

Could you provide additional details on the specific network performance requirements for the Wi-Fi services (e.g., minimum bandwidth per user, coverage area in square feet, expected user load per building)?

Requesting 2Gb internet connection with 1Gb per device connected to WAP. Up to 40 devices connected simultaneously.

Are there existing AP that we Are simply replacing or is wiring the building – from IDF to AP location – within Scope?

Replacing WAPs. Existing cable plant remaining in place

Could we schedule a site visit to survey the buildings and assess the physical installation requirements before submitting a final quote?

Site walkthrough planned for 18 November.

Are there any specific restrictions or requirements for performing installations during clinic hours, or should work only be conducted during non-operational hours?

No restrictions except daily work to be completed by 7 pm.

Will NHCC require ongoing training or technical support beyond the initial eight users, and should we include these services in the quote?

No

Question Answer

Does the government anticipate the installation of entirely new Ethernet cable plant or will contractors be expected to use existing Ethernet cabling?

Existing cable plant

There are no boxes checked indicating whether the offeror must sign and return the SF30, nor are the number of return copies indicated. Will the government please provide offerors with guidance on its expectations with respect with the SF30?

Yes, the offeror must sign and return the

SF30.

56 Are elevation drawings required? No

Google map ariel views of the buildings reveal structures that have similar X/Y dimensions. Is the square footage cited in the answer specific only to areas within each building that require WiFi coverage?

Yes

The government's answer states in part "The requirement is for 10 Gigabit connectivity provided by WiFi." Is it the government's intent that the 10 Gigabit connectivity requirement applies to the Internet circuit and not the WiFi infrastructure itself?

2Gb or better internet service but 1Gb user-to-access point

All of this our question which were submitted on 10/25/24, several of which are critical to our design effort, have not been answered. Is it the government's intent to answer those and any other previously unanswered questions prior to receipt of offers?

Yes, the governments goal is to have responses to all questions before proposals are due.

This offeror requires that the eight (8) users requiring basic training utilize their government-owned devices for all segments of the training where electronic devices are required.

Yes, the eight (8) users will utilize their government-owned devices for all segments of the training where electronic devices are required.

Question Answer

Who is the current provider of Internet circuits and services for the three DHA buildings?

AT&T through current Wifi vendor

Will the government allow Offerors to examine the premises and conduct onsite site surveys prior to submission of offers?

Walkthrough scheduled for 18 November

The determination of fiber access to the government's site is a carrier-by-carrier assessment. Knowing the circumference of the conduit to determine its ability to accept additional fiber is critical information to have. For clarity, is the government requiring a new and/or additional fiber run to be provided by the contractor, and if so, will the government afford the offerors' construction teams an opportunity to perform an onsite examination of the outdoor conduit runs to determine the feasibility of fulfilling the requirement?

Will base access requirements be the same as what was required for the site visit?

No new fiber. Requirements for base access will not be the same process as site visit.

Will the government make the eight (8) users requiring basic training available in the same place at the same time, and will the government make a suitable conference room or similar facility available for the training?

Yes, for training 8 users at the same time and place. Yes, for providing suitable conference room for training. Training will be on-site at NHCC.

Will there be a site visit? Yes, a site visit will be held on 18

November 2024.

Will the government please provide information on the band width and speeds needed to support these devices? Are there any services required other than internet service ie security, authentication, customized access pages, SSIDs etc?

Internet connectivity only.

The answers to question #9 and question #28 are incrementally helpful, however, offerors' can not develop a meaningful quotation without knowing the contiguous or non-contiguous layout, and encumbrances of the areas described in order to determine access point placement, coverages and layout. Will the government

Drawings will be made available via attachments in SAM.gov.

Question Answer please reconsider it's response and provide floor plans pre-submission?

There are no boxes checked indicating whether the offeror must sign and return the SF30, nor are the number of return copies indicated. Will the government please provide offerors with guidance on its expectations with respect with the SF30?

Yes, the offeror must sign and return the

SF30.

Does the incumbent contractor have a phase-out plan and does their phase out period overlap with the initial period of performance at all?

There is no phase-out plan in place.

Does the government currently employ monitoring software, and if so, will the government please provide the manufacturer, software title, and version?

No, this will not be a government managed system

Will the government please provide the manufacturer, make, and model of the existing switches, access points, and any termination equipment in the communications rooms?

AdTran NetVanta 1550- 24p switches and the access points have been iden fied as Ruckus R610.

This paragraph states in part Technically Acceptable: Offeror meets all requirements or technical specifications… The performance Work Statement references switches and access points but provides no device technical specifications with respect to data transmission speeds, applicable standards, or security. How will the government determine that all requirements

Contractors must show in their proposals that they are capable of meeting 2Gb Internet with 1Gb connectivity per WAP-connected end-user device along with reporting requirements listed in work statement. Switch and access points in place are identified in question 71. The government estimates 60 users at a time.

Question Answer or technical specifications are met? Will the government please provide more detailed device and solution requirements and technical specifications?

The current NID loca on is in building 2417. That NID is extended over Navy owned fiber to 2147 from somewhere outside of the Nuclear Training Command Circle and also extended over to 2418. Does the other end of that outside extension terminate at the Main base telecom Demarc? If so where is that Demarc located?

Unknown where the origina on of the fiber is on base.

If this is a new installa on intended to rip and replace an old installa on, what parts of the infrastructure we surveyed can be re-used? Cabling?, Fiber? Power?

Power and cabling will be re-used. Fiber connec ons at the switches will be evaluated by the incumbent and they will determine if they will be le in place or not.

Internet was stated in the requirements in the previous Q&A, but no specifica ons were made. How much throughput is requested? How many concurrent devices are expected to be using Wi-Fi?

1 Gb expected per device in building. 2Gb or be er from switches out to ISP.

Es mated 60 users at a me.

Trying to reach out for 3 weeks.

Unable to get date or me

Reaching out last minute to schedule