RFI_EIDS_Follow-on_02.21.2025.pdf

REQUEST FOR INFORMATION

Enterprise Intelligence and Data Solutions (EIDS) Program Management Office (PMO)

1.0 Description

1.1 The Defense Health Agency Contracting Activity (DHACA) on behalf of Program Executive Office Defense Healthcare Management Systems (PEO DHMS) in support of the EIDS PMO is seeking information on how an interested contractor could support the EIDS product management, engineering/architecture, data exchange, data solutions, technical data governance, application development, and cloud hosting requirements.

1.2 THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the DHMS is not at this time seeking proposals and will not accept unsolicited proposals. Respondees are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. This RFI is issued for the purpose of obtaining industry feedback on program and project management, systems integration services as they relate to Commercial-Off-The-Shelf /Government-Off-The-Shelf (COTS/GOTS) implementations and COTS/GOTS implementations using DevSecOps and Scaled Agile Framework planning activities within DHA. Any proprietary information MUST be marked as such, on a page-by-page basis. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on the Systems for Award Management website, SAM.gov. It is the responsibility of the potential offerors to monitor these sites for additional information pertaining to this requirement.

2.0 Background

EIDS PMO manages the Military Health System (MHS) Military Information Platform (MIP) and other enabling functions which includes data warehouses, data visualization tools, and visualization solutions as the second largest repository of health-related data in the Defense Health Agency (DHA). EIDS PMO has undergone a change to business operations that necessitates a change to the contracting strategy to support the PMO and managed platforms and services. Market research and RFI feedback will be used by the EIDS PMO to further refine our contract strategy for the identified domains in Table 1.

Table 1: EIDS Domains Domain Scope Ordering Period

Data Product Management

Strategy, analysis and technical advisory support Engineering and Architecture Support Risk Management SAFe Oversight SAFe Maintenance Support Requirements Management Lifecycle Sustainment Support Data Policy Services Data Innovation Services Functional Support to PM/DPM and Acquisition Team Support Platform/Product Line Lead and Portfolio Manager Support for Portfolio projects: Operational Medicine (OPMED)/Combatant Command (CCMD) Products, DHA Data Domain, Emergent Capabilities, Data Transfer and Archival, Information Portal.

5-year ordering period

Data Governance Provide Technical Data Governance and Technical Data Management support. Support includes Technical Data Governance Framework Development; Data Quality Management; Policy and Procedure Documentation; Stakeholder engagement for Technical Data Governance needs.

5-year ordering period

Data Exchange Services

Ensure continuity of health record data flow. Modernize the Data Exchange Infrastructure. Manage production and test environment(s) and associated tools in DES. Develop Interface Control Document - initial, annual and as necessary environment. Maintain ICD library. SAFe support. Automated monitoring. 24/7 Help Desk support.

5-year ordering period

Data Services Provide analysis and integration support for cloud-hosted and cloud-native data solutions. Provide functional and technical expertise to operate and manage database systems, data delivery, cataloging and warehouse systems, database, data warehousing, data lake, cognitive computing solutions and services to include design, architecture, content development, operational sustainment, and support for data solutions services.

5-year ordering period

Cloud Services Provide user access controls, system monitoring tools and incident management support. Provide Software Factory CICD support and DSO Adoption support.

5-year ordering period

UI/UX Services Provide expertise in front-end design, customer experience mapping, applications analytics. Provide functional and technical expertise to operate and manage virtual technologies in cloud-based infrastructure and cloud-based service offerings.

5-year ordering period

Cloud Compute and Store Services

Provide a secure, flexible, efficient, and cost-effective service that enables engineering, migration and transition of infrastructure, application resources, IT capabilities and services to meet evolving application and user demand.

4-year ordering period

The attached presentation identifies the EIDS current systems configuration and projected future state architecture.

2.1 Planned Production: N/A

2.2 Delivery Period: See Table 1.

2.3 Limitations: Page limitations on certain sections described below. Total response shall not exceed 20 pages.

2.4 Security Requirements: This acquisition does not require access to classified information nor is it a classified acquisition, though some personnel may require clearances to perform roles within the DHA Information Network. Medical files and information pertaining to beneficiaries must be maintained in compliance with DoD Administrative Instructions No. 15, “Administration Procedures for the Office of the Secretary of Defense Records Management Program,” DoD Directive (DoDD) 5400.11, "DoD Privacy Program,” OMB Memorandum M- 06-19, “Safeguarding Personally Identifiable Information,” Privacy Act of 1974 (Title 5 U.S.C. § 552a), HIPAA of 1996 (Public Law 104– 191).

3.0 Requested Information:

Please provide information to assist EIDS PMO in answering the following questions:

• Competition Strategy (Limit one page) o Should EIDS conduct a single competition to cover Program Management Office

Support to include Project Management of Projects and Platform Services or break it into two distinct competitions? Why or why not?

o Should EIDS conduct a single competition to cover the systems integration, operational support, and management of the listed Services – Data Exchange, Data Solutions, Cloud and UI/UX or break into multiple distinct competitions?

Why or why not?

• Data Product Management (Limit three pages) o Describe how the interested party would perform program management, engineering support, lifecycle management, and other project and product management services as identified in Table 1. Identify relevant experience in performing similar tasking.

o Describe how the interested party would provide flexible project management for the products EIDS PMO manages.

• Technical Data Governance (Limit three pages) o Describe how the interested parties would provide services to support the EIDS

PMO in developing, managing, and maintaining data strategies and technical governance policy for EIDS, and other systems/programs that leverage the EIDS data structure.

• Data Exchange Services (DES) (Limit three pages) o Describe how the interested parties would provide services for software analysis, design, development, test, implementation, integration and software patch deployment & sustainment support of the DES, supporting infrastructure, and interoperability solutions.

• Data Services (Limit three pages) o Describe how the interested parties would analyze and integrate support for cloud-hosted and cloud-native data solutions. Describe how to provide database, data warehousing, data lake, cognitive computing solutions and services to include design, architecture, content development, operational sustainment, and support for data services.

o Describe how the interested parties would provide expertise in Artificial Intelligence (AI), Machine Learning (ML) techniques and Natural Language Processing (NLP) capabilities to support Data Services.

• Cloud Services (Limit three pages) o Describe how the interested parties would provide expertise in user access controls, system monitoring tools and incident management support.

o Describe how the interested parties would provide expertise in Software Factory

CICD and DSO Adoption support.

• User Interface/User Experience Services (Limit three pages) o Describe how the interested parties would provide expertise in front-end design, customer experience mapping, applications analytics.

o Describe how the interested parties would provide functional and technical expertise to operate and manage virtual technologies in cloud-based infrastructure and cloud-based service offerings.

• The interested party should identify how experienced they are with working with the DOD: (Limit one page) o Risk Management Framework and continuous monitoring of systems.

o Financial Reporting Systems.

o Online invoice system, Wide Area Workflow (WAWF).

o Security Requirements to include Common Access Card (CAC) processes and ability to acquire those for employees.

3.1 Optional Appendix: The Government has compiled a list of current deliverables for existing contracts. As part of the market research for future contracts, the Government requests that offerors review the provided list of deliverables and provide feedback on the current list. If desired, the offerors may provide an updated list of deliverables with the existing deliverables removed, new deliverables added, or descriptions of the deliverable changed for clarity. This appendix will not be used for evaluation of the offeror’s ability to perform but will allow the Government to develop a more streamlined deliverables plan for future contracts. The optional appendix will not count against page limits.

4.0 Responses:

4.1 Interested parties are requested to respond to this RFI with a white paper.

4.2 White papers in Microsoft Word for Office 2010 compatible format are due no later than 04 MAR 2025 11:00am EST. Responses shall be limited to 1 page for Competition Strategy; 3 pages each for Data Product Management, Technical Data Governance, Data Exchange Services, Data Services, Cloud Services, User Interface/User Experience Services; and 1 page for familiarity with the DOD Section 2. Respondees may include responses to one or many subsections of Requested Information. Responses shall be submitted via e-mail only to Lacey.n.lockard.civ@health.mil and elizabeth.l.holten.civ@health.mil. Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

Table 2: Maximum RFI Page Response Requested Info Response Content Response Pages

Competition Strategy 1 Data Product Management 3 Technical Data Governance 3 Data Exchange Services 3 Data Services 3 Cloud Services 3 UI/UX Services 3 Working with the DOD 1

MAXIMUM if all sections included 20

4.3. Section 1 of the white paper shall provide administrative information, and shall include the following as a minimum:

4.3.1. Name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, and e-mail of designated point of contact.

4.3.3. Business type (large business, small business, small disadvantaged business, 8(a)-certified small disadvantaged business, HUBZone small business, woman-owned small business, very small business, veteran-owned small business, service-disabled veteran-owned small business) based upon North American Industry Classification System (NAICS) code 541512, Computer Systems Design Services. “Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria and size standards in 13 CFR part 121. Please refer to Federal Acquisition Regulation FAR 19 and the Small Business Administration (SBA) website for additional detailed information on Small Business Size Standards. The FAR is available at https://www.acquisition.gov/browse/index/far and SBA is available at https://www.sba.gov.

The number of pages in Section 1 of the white paper shall not be included in the page limitation, i.e., the 20-page limitation applies only to Section 2 of the white paper.

mailto:Lacey.n.lockard.civ@health.mil https://www.acquisition.gov/browse/index/far https://www.sba.gov/

4.4 Section 2 of the white paper shall answer some or all the issues addressed in Section 3 of this RFI and shall be limited to maximum pages identified in Table 2 if all questions are included in the response. Additional materials provided in Section 1 of the white paper will not be reviewed to determine interested party adequacy to perform the identified work.

5.0 Industry Discussions

DHMS representatives may or may not choose to meet with potential offerors. Such discussions would only be intended to get further clarification of potential capability to meet the requirements, especially any development and certification risks. A virtual industry day may be provided to respond to RFI questions or provide additional clarity once the contracting path forward is determined.

6.0 Questions

Questions regarding this announcement shall be submitted in writing by e-mail to Lacey.n.lockard.civ@health.mil. Verbal questions will NOT be accepted. Questions will be answered via email; accordingly, questions shall NOT contain company proprietary or classified information. The Government does not guarantee that questions received after 20 FEB 2025, 3:00PM EST will be answered. Responses to the questions submitted will be posted to this announcement on SAM.gov. Individual responses will not be provided to the vendors who submit the questions.

7.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide services within the EIDS product management, engineering/architecture, data exchange, data solutions, technical data governance, application development, and cloud hosting requirements.

The information provided in the RFI is subject to change and is not binding on the Government.

The DHMS has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

mailto:Lacey.n.lockard.civ@health.mil