RHRP-4 Industry Day Vendor Questions 050724.pdf

RHRP-4 Vendor Questions to Govt 5.7.24 Response

Is there a way to tie current geo political events to the needs for RHRP 4?

No. Geo-political events are independent of the purpose of RHRP-4 and not a consideration.

Will the CMMC certification be required for RHRP-4? Yes, CMMC will be required.

Why has the name changed from reserve to remote?

The name change was made to recognize the Program's broader purpose and be more inclusive of the total population supported. Active duty service members (SMs) are supported if enrolled in TRICARE Prime Remote.

The previous Reserve name was not inclusive.

Where are case managers for the Army Reserves?

The Army Reserve Medical Management Center is located at Pinellas Park, Florida.

To what extent do you envision virtualizing services that are currently delivered in-person in the next iteration of the contract?

The Government anticipates that the modalities for delivery of services under RHRP-4 will remain as they are for RHRP-3: in-clinic, virtual, and group events; however, the volume of services delivered by modality could change based on technology developments, vendor innovative solutions, or for other reasons.

Will the government make available service type by ZIP code and quantities to facilitate clinic location determination and to confirm network adequacy?

Yes, the historical zip codes and quantities will be included as an Exhibit to the PWS.

If you anticipate continued use of ACS-DAL, can you please provide API and data model specifications/information with or before the RFP?

The Agency intends to publish a draft RHRP-4 RFP/PWS which will include details on ACS-DAL.

What will DoD do to allow small businesses to participate on this contract?

The Department of Defense and the Defense Health Agency are fully committed to including Small Businesses in our procurement efforts where and when feasible. The Agency will post a list of all industry day attendees to SAM.gov to enable attendees to contact each other as desired to develop possible teaming opportunities.

Are there any disparities in services between larger metropolitan areas versus more remote communities that would generate interest in additional service modalities, or refinements to existing modalities?

The same healthcare challenges that exist for the broader population in the United States, particularly those in rural and remote locations, also exist for RHRP. As discussed during the RHRP-4 Industry Day, the Government encourages vendors to identify possible innovations and alternative solutions for the RHRP-4 requirement.

Understanding that there may be unique preferences in how each Service component (SC) engages with RHRP services, what process or workflow accommodations does the program office allow for to ensure each SC is satisfied with RHRP service delivery?

The Government has not yet developed a Service Component feedback structure for the RHRP-4 requirement.

Could the next award be multiple vendors like a small business, large business expert, etc? Or do you foresee one company handling all of the capabilities or creating a larger team composed of a prime and multiple subcontractors?

The Government has not yet developed the acquisition strategy or contract structure for RHRP-4, but it will publish details regarding the strategy at an appropriate time.

How can I create an architectural blueprint or when when you award the contract, are you able to implement them based on five year plan.

The Government has not yet developed the acquisition strategy or contract structure for RHRP-4, but it will publish details regarding the strategy at an appropriate time.

In an ideal world, what features, and functionality, are you looking for from a mobile application that enhance access and Service member experience?

The Government has not yet established the RHRP-4 IM/IT requirements but will publish those requirements in a draft RFP/PWS at an appropriate time.

Do you have a a WS platform or Azure platform cloud perspective too, to include integration?

The Government has not yet established the RHRP-4 Information Management/Information Technology (IM/IT) requirements but will publish those requirements in a draft Request for Proposals (RFP)/performance work statement (PWS) at an appropriate time. However, ACS-DAL, is a Government Owned System that uses Amazon Web Services for data transmission and storage.

What are the anticipated IT security requirements for RHRP-4?

The Government has not yet established the RHRP-4 IT security requirements; however, vendors should be prepared to meet, at a minimum, DoDI 8582.10 IM/IT Information Assurance standards.

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