GNAL Virtual Industry Day Agenda - SAM POSTING.docx

The document is a virtual Industry Day agenda for the Defense Health Agency's (DHA) Global Nurse Advice Line (GNAL) requirement, and the related federal contract opportunity is a Request for Information (RFI) for the GNAL.

The Industry Day agenda outlines a 3-day event from June 4-6, 2024, where the DHA will provide an overview of the GNAL program and its objectives, which include multimodal call center operations, telehealth registered nurse triage, medical care coordination, and medical appointment/care coordination services within the Military Healthcare System's GENESIS electronic health record. The agenda includes presentations by various DHA representatives and a question and answer session.

The related RFI solicitation, number HT0011-24-RFI-0196, seeks information from potential contractors that may possess the required expertise, capabilities, and experience to meet the GNAL requirements, which are detailed in a draft Performance Work Statement. The government anticipates issuing a Statement of Objectives in lieu of a Performance Work Statement. Responses to the RFI are due by 3:00 PM ET on April 19, 2024, and should not exceed 12 pages in length. The North American Industrial Classification (NAICS) code for this acquisition is 541990 - All Other Professional, Scientific, and Technical Services, with a size standard of $19.5M.