Questions_and_Answers_From_the_Site_Visit.pdf

Questions and Answers from the Site Visit

1. Are the forms for detainee tracking, outprocessing and other management GFE or Contractor developed/provided? GFE.

2. What software is used for cash and property management? Currently, Krome utilizes a

Microsoft Database and ICE’s Enforce programs. Krome is replacing these with a Keefe Group proprietary software package.

3. How many hours and how many posts staff the “hub” at the airport? Two shifts, M-F, 6am-

10pm.

4. Lunch bags in processing – who determines content? Who provides the food? When are they used? How long are they stored? Sack meals are furnished on an as needed basis for incoming/outgoing detainee traffic. The content is determined by PBNDS Standards and Nation

Air-operation Directive for J –Pat meals (Flight transportation). The sacks in processing are for overnight feeding service. Unused sack meals are collected daily by the food service department and replenished as needed.

5. Is there an armory on camp? No. There are gun lockers for the Contractor located at the Sally

Port and the Front Gate.

6. Will you publish a list of site visit attendees? Yes.

7. Is there internet access at the Contractor side of the airport hub? No. Contract employees currently utilize the ICE designated area if internet access is needed.

8. Is the special operations team equipment government or Contractor provided? The Contractor shall provide all equipment associated with the Disturbance Control Team (Section 4.2.4).

9. Are there any Krome or Miami Field Office policies which may affect Contractor performance that can be provided to offerors? No.

10. Section L.6, Quality Control Plan (Factor 1/Subfactor 2) requires the offerors proposal to address the “supervisory plan” and the “communication plan.” Yet, the RFP does not define these plans.

Please provide a description of these documents. These are plans that Contractors shall develop and provide with their proposals. These plans are to be developed by the Contractors and should demonstrate the Contractor’s ability to self-monitor with regard to supervision and communication. Contractors will define these plans themselves based upon their knowledge and best practices associated with quality control plans.

11. Because the Contractor will be responsible for only a portion of services required to operate the facility, please specify the PBNDS standards that will apply solely to the Contractor and those that will apply to the government or other entity. Per the solicitation, All proposals submitted in response to this RFP shall be in total compliance with 2011 ICE PBNDS

(threshold). These are the minimum acceptable standards for ICE detention. Notwithstanding, the Government is seeking to the maximum extent possible compliance with the optimal 2011

ICE PBNDS (objective) specifically 5.4 Recreation, 5.7 Visitation and 6.3 Law Libraries of 2011 ICE

PBNDS; consistent with the targeted bed day rate. The delta between the threshold and object standards will part of the technical evaluation of proposals.

Contractor shall be responsible for ensuring that the SPC conforms to ACA and DHS/ICE

Standards.

It follows that the proposals that are incorporated into the contract per the proposal submitted would be adhered to by all parties involved in the running of operations at the facility.

12. Will the five days per week for the airport be M-F? Yes.

13. Does IHSC (Public Health Service) support the airport operation? No. If so, please describe how.

14. Can ICE provide the gender demographics for the Krome population? The population held at the Krome SPC is all male. No juveniles or women are held there although upon occasion juveniles or women may temporarily be held at Krome while awaiting transport to the appropriate facility.

15. Is the Contractor responsible for the laundry operation? Partially. The Government provides the machines, space, baskets, tubs, and soaps necessary for laundry operations. Currently, the laundry workers are detainees participating in the voluntary workers program. The Contractor will be expected to manage the health and safety program which manages the actual identification of what items need to be laundered – sheets, towels, uniforms, etc, the voluntary workers program to identify and train which detainees will be allowed to work as laundry workers, and, to provide guards services to the laundry workers while the laundry room is open from 7am to 7pm.

16. Please define what entity will be responsible for support services such as equipment/facility maintenance, janitorial services, etc. If Government, please describe coordination process. The

Government provides for the maintenance of the facility, equipment and janitorial services through separate contracts. The Contractor shall communicate all needs associated with these services to the Contracting Officer Representative (COR) or COR designee in order to coordinate repair or maintenance as needed.

17. Is there a commissary? What entity is responsible for its operation? At this time, there is not a commissary. However, by the time the contract becomes operational, Krome SPC is hoping to have commissary operating with a window store front in the cafeteria. During recreation hours, detainees would have access to the commissary. The Government is utilizing the current vending machine operator to manage the commissary.

18. Are detainees allowed to carry money? If so, how is it controlled? Detainees are currently permitted to carry cash however ICE is in the process of moving to a cashless system. Costs associated with the use implementation and use of this cashless system shall not be included in this proposal as this service will be provided by a different contract. Cash will be replaced with a

“debit”-like card each detainee will be able to use on the camp.

19. How will population above 496 be priced in the proposal? Contractors shall submit pricing in accordance with the contract line item numbers (CLINs) provided in Section A-B. Contractors shall provide a bed day rate for the guaranteed CLIN for 450 detainees and a separate rate for detainees over 450. Section A-B for this solicitation only requests pricing up to 574 detainees, the official max capacity of the SPC. Therefore, Contractors shall provide pricing for the 124 detainees not covered under the guaranteed CLIN.

20. To facilitate transition and proposal development, will ICE provide a matrix of all services required to operate/support the facility and the designate those applicable to this requirement/Contractor? No. All services required to be performed by the Contractor are provided for in the Statement of Objectives (SOO) and ICE 2011 PBNDS.

21. Are there any existing physical plant/policy issues which will preclude the Contractor from meeting optimum PBNDS? No.

22. 4.4.9 Sanitation requires the Contractor to use “air curtains.” Are those Contractor or government furnished equipment? GFE.

23. 4.4.10 Ordering states the Contractor shall not include cost for edible/non-edible items. Please explain the government’s expectations for ordering food supplies and clarify who will be responsible for food supply costs. The Contractor shall monitor/inventory all edible/non-edible items and provide a list of those items that need to be ordered to the COR or COR designee.

These orders are reviewed, amended, approved, paid and provided for by the Government. The

Contractor shall be responsible for all services outlined in Section 4.4 and per Section 4.4 the

Contractor shall not be responsible for purchasing or providing edible/non-edible items and shall not by include the cost of food or snacks in their proposal.

24. Will ICE provide a list of GFE in the food service area? No. The Government provides all the edible and non-edible items, in addition to, all the equipment and service of this equipment.

The Contractor is to provide for all services associated with and outlined in Section 4.4 of the

SOO.

25. Who is responsible for coordinating special detainee activities such as religious services, recreation, etc. It is the Contractor’s responsibility to coordinate these activities. For religious services, the Contractor shall coordinate with the Church World Services Contractor. For recreation, it is the Contractor’s responsibility to coordinate a schedule based upon the PBNDS standards offered by the Contractor in its proposal with the COR or COR designee.

26. Is building 14B occupied or used? Yes, for detainee housing.

27. Is the Contractor responsible for operations in building 10 other than security? No.

28. What is the 100% guarantee? Is it 495 or 450? Is the $120 per diem mentioned in the RFP the blended rate or 100% rate? Per Section A-B, the guaranteed CLIN is set for 450 detainees.

Detainees above 450 and up to the official max capacity of 574 will be accounted for on a separate CLIN. A bed day rate above $120/day for any CLIN will be deemed unaffordable and the proposal will not be evaluated. The information regarding the average daily population

(ADP) is included for informational purposes only.

29. What are the visitation days and hours for families? Current visitation instructions can be found at: http://www.ice.gov/doclib/dro/facilities/pdf/kro.pdf. However, to conform with PBNDS

2011, Krome expects to add 2 hours of evening visitation- 7 days a week.

30. How many posts will be needed for the new transitional unit? This is up to the Contractor to determine.

31. In 4.3.2 will the government provide vehicles for the life of the contract? The contract will be established with CLINs for Contractor provided vehicles and government provided vehicles.

When a task order is placed against the contract, it will be determined at that time whether the

Contractor will be required to provide vehicles for the period of performance of the task order or the government.

32. In 4.3.1 is it mandatory that the Contractor supply vehicles or will the Contractor be able to use the government vehicles? A determination will be made on each task order whether to use

Government or Contractor provided vehicles for the duration of the period of performance of http://www.ice.gov/doclib/dro/facilities/pdf/kro.pdf the task order. If it is determined to use Contractor vehicles, the Contractor will be expected to use and provide their own vehicles. Please see section 4.3.2 for further clarification. Therefore, upon issuance of the first task order for the base, the Contractor will have at least sixty (60) days advance notice with regard to the Government’s determination as to whether Contractor or

Government vehicles will be used. For each option period and corresponding task order after that, in accordance with FAR Clause 52.217-9 entitled, the Contractor will be notified of the

Government’s intent as to the use of Contractor or Government vehicles at least sixty (60) days in advance, as well.

33. What is the percentage of criminals (level 1, 2, 3 breakdown)? Historically, 35% Blue, 45%

Orange, 20% Red. In should be noted, however, that Krome has little control over the level or number of criminals in the detainee population.

34. How many direct supervision posts are staffed at each housing unit? One per housing area.

35. Are there phones throughout the facility? Yes. Are they IP based phones? No. Who’s network? Talton.

36. Two types of door security was observed. Who owns/controls the door security? ICE or the

Contractor? The Government owns the door security ( i.e. locks, doors, pass thru security system). The Contractor controls the door security as part of providing camp security.

37. Who provides badges? The Government provides the PIV badges and Krome ID access badges.

Airport badges must be obtained by the Contractor.