Attachment_18.pdf

HSCEDM-13-R-00001 ATTACHMENT 18

1. Will final price revisions be requested at the conclusion of discussions, FAR 15.307? If ICE enters into discussions, it may request final price revisions.

2. Can one assume differing detainee population risk levels for out year pricing purposes? e.g. will this be considered acceptable contingency pricing? At this time, the Government has no reason to think the detainee population risk levels will differ in the out years of this contract.

3. RFP Section 4.2.1, is one to assume the sample staffing plan represents appropriate contractor staffing to meet minimum ICE Detention Center requirements? No.

4. Will CPI supported price escalators for consumable items such as fuel be considered reasonable? It is up to the contractor to determine what factors (such as CPI) make up the unit prices for transportation related CLINs.

5. Do you anticipate vehicle and vehicle related costs to be estimated and recovered based upon 500k annual miles? Yes, ICE anticipates that contractors will estimate vehicle and vehicle related costs. ICE will not guarantee any miles. The 500K annual miles is only an estimate.

6. Does one assume that our pricing is based on a max capacity of 611 detainees? Pricing is based upon the CLIN structure and guaranteed minimum of 450 detainees.

7. Can you provide additional information on transportation and on-guard services for juvenile detainees and family units housed outside of Krome? Frequency, numbers, length of services?

ICE has not kept specific data for these situations. In a 12 month period, the contractor can expect to guard 12-24 juveniles/family units for an average of 1 night before ICE makes alternate arrangements. The guards would be invoiced as “stationary guards”.

8. PBNDS standards have been increased for recreation, visitation and law library. Government expects compliance as optimal, however, also states to the extent possible. Do new standards have to be met to the fullest? See Section C.4.2.1.2 of the RFP.

9. Why were officers providing escort and guard services at MIA no longer armed and tarmac duties eliminated? Due to a conflict between ICE standards and MIA policies.

10. “Hot food shall be delivered in enclosed, insulated hot cabinets at 140 degrees Fahrenheit” Is the insulated cabinet provided by ICE or will the contractor be expected to provide this piece of equipment? ICE.

11. The RFP states that “4.3.3 Transportation Routes; The most frequented transportation routes from Krome SPC are as follows. These are a representative sample of Krome’s transportation needs. However, additional routes beyond these may be required, and the frequency of trips may change over the life of the contract. As such, all transportation hours for both mileage and time are on-demand, with no guaranteed minimums.” However section A-B lists CLIN 005A as a MO rate indicating there is a guaranteed monthly Transportation CLIN which is in direct conflict of the above quote from the RFP sec C-M. What is the intent of CLIN 005A? Is the “MO” monthly rate valid? This CLIN has been changed. Please provide an hourly rate. Note that the quantity of 10,000 is used for the purpose of evaluation only.

12. Please clarify detainee’s property? Max allowed cubic feet per detainee, number of items, how are the detainees property packaged? Bag, box, weatherproof container? There is no maximum size, amount, or packaging limitation while the detainee is in custody. However, if deported, detainee property has to meet the TSA and FAA regulations for air transportation.

Appropriate packaging is Government furnished.

13. Is an open rack on the roof of a van or bus suitable for transporting detainee property or must it be contained inside the vehicle from the elements? No

14. Are DCT annual training requirements in addition to the required 40hrs refresher training hrs? for a detention officer? Yes.

15. Section B CLIN 0004A What is the minimum order of miles/year under this CLIN? There is no minimum.

16. Section C.4.2, 1st bullet, page 40 Is the augmentation of staff expected to come with the contractors hiring a reserve staff? Occasionally, ICE requires temporary additional staffing to augment existing posts. ICE will not dictate how the contractor should provide the additional staffing.

17. Section C.4.2, 1st bullet, page 40 If so, how many hours/year of additional service is anticipated or has historically been used? Due to the nature of the events (unplanned and infrequent), ICE has not been tracking these hours. ICE allows these hours to be billed as On-Call/Stationary Guard Hours.

18. Section C.4.2, 2nd bullet, page 40 During the walk-thru the incumbent contractor space was shown on-site in Government space. Will this same space be provided to the new contractor? Either that space or a similar office space on camp. Final Office spacing provided will be determined during the transition period.

19. Section C.4.2, 2nd bullet, page 40 Is there a cost associated with the space usage that should be included in on proposals? The contractor is not required to pay the Government for the use of this space.

20. Section C.4.2.1.2 ICE PBNDS 2011, page 41 ICE identifies “minimum acceptable” and “optimal” levels of recreation, visitation and law library access. How will ICE evaluate the trade-off offerer’s must make between optimal levels and resulting price increases?

Evaluations will be made in accordance with the Evaluation Criteria established in Section M. In a best value trade off, factor 1 and factor combined are more important that Factor 3 (Price/Cost).

21. Section C.4.2.3 Larkin Hospital, page 43 How many hours of additional training and screening are required prior to posting at Larkin? See Section C.14.9 of the RFP

22. Section C.4.2.3 Larkin Hospital, page 43 Is that training time billable to ICE? Training requirements and costs should be incorporated into the existing Schedule B. The RFP does not include a specific CLIN for training costs.

23. Section C.4.2.3.2 Krome Transition Unit, page 44, This section states that KTU Officers are required to take 8 hours of non-violent crisis intervention training. However, section 14.9, page 84 states that ALL contractor personnel shall take non-violent crisis intervention training as a part of their Initial Training. May offerers assume that all Officers are subject to this training? Yes

24. Section C.4.3 Transportation Services, page 43 , Contractors are requested to provide sufficient personnel to address performance objectives, including transportation services, both routine and 24-hour hospital transport services. The table on Page 49 (Section 4.3.3) characterizes trips to Wakulla Jail, Citrus County Jail, Broward Transition Facility, Ft.

Lauderdale Airport, Comfort Inn Hotel, and four health care facilities, as “As Needed”. Does ICE have historical data which would assist offerers in estimating the actual number of trips expected? Utilizing recent history and assuming no changes ICE transportation needs, a contractor can expect to average 10 trips on weekdays and 2 trips on weekends and holidays. Please note these figures are based on historical usage and do not guarantee the same level of usage in the future.

25. Section C.4.3 Transportation Services, page 46 What course of fire do the ATOs shoot?

The same course of fire required for ICE officers.

26. Section C.4.3 Transportation Services, page 46 Is the course of fire different for ATOs than the DOs? No

27. Section C.4.3.1 Contractor Provided Vehicles, page 47 Since there are only 8 vehicles, is it correct to assume that on average, each vehicle travels approximately 62.5k/year? For evaluation purposes, yes.

28. Section C.4.3.1 Contractor Provided Vehicles, page 47 Can you provide actual miles by vehicle type for the last year? In the last few months, ICE has revised routes rendering historical data moot.

29. Section C.4.3.4 Vehicles at Miami International Airport, page 45, What vehicles are necessary for this contract at Miami International Airport? If MIA agrees, one van will be required. Otherwise, ICE Vehicle(s) will be provided.

30. Section C.4.3.4 and 4.3, pages 44 and 45 Section C.4.3.4 appears before Section C.4.3.

Are there missing or misplaced sections in the SOO or should this read C.4.2.4? This was a numbering error and the corrections have been made.

31. Section C.4.3.4 Positions at Miami Airport, page 44 Contractors are requested to provide sufficient personnel to address performance objectives, including departures, “Meet and Greets”, and security for inspection areas. Can ICE provide information on the historic or traditional levels of man-power these tasks have taken, or data on the expected numbers of detainee departures and arrivals per week/per day? No. The Government has not captured this data.

32. Section C.4.4.1 Menu Planning and Meal Service, page 51 The third bullet on this page states that detainee work detail volunteers may act as a part of the food service crew, but should not be depended upon for all services. Are the data regarding historic detainee worker participation depicted in Attachment 2, dated December 27, 2012 still accurate? Yes

33. Section C.4.4.2 Positions in Food Services, page 52 Is the contractor to provide uniforms, ID badges, and safety shoes for detainee workers? No. Government Provided.

34. Section C.4.4.2 Positions in Food Service, page 52 This section refers to the use of food service facilities by civic groups. What is the nature and frequency of such use? Weekday religious services after dinner (1900).

35. Section C.4.4.4 Food Preparation, page 54 It is our understanding that the Government will supply all edible and non-edible supplies for the food service. Is this correct? Yes

36. Section C.4.4.4 Food Preparation, page 54 If the answer to the above question is affirmative, will the Government provide either a catalog of available edible and non-edible supplies that will be available to allow the contractor’s food service to construct a menu?

Yes

37. Section C.4.4.4 Food Preparation, page 54 Absent a catalog, will the Government supply a copy of the current menus or a detailed menu pattern so the food service can prepare a menu that will be acceptable and for which supplies are available? This will be addressed during the transition phase of the new contract. Supplies are provided by ICE.

38. Section C.4.4.5 Satellite Meal Service, page 55 Who actually distributes food products such as snacks, sack meals, etc., to the MIA hub, intake, and other satellite facilities (food service employees or security employees)? The contractor.

39. Section C.4.4.9 Sanitation, page 57 Will the facility laundry do laundry for the food service?

Yes

40. Section C.4.4.9 Sanitation, page 57 Please provide inventory of durable kitchen equipment, small wares, utensils, and serving equipment that will be Government supplied for use in the food service. The contractor will not be expected to provide any equipment or provide maintenance or repairs on this equipment.

41. Section C.4.4.11 Food Services Receipt, Storage, Inventory, and Accounting, page 58 Does the government provide the Food Services manager access to the internet? Yes.

42. Section C.7.16 Control of Sensitive Data, page 64 Who provides annual security awareness training to contract staff and is the training time billable? The subject course is an on-line ICE supplied training. The Schedule does not include a specific CLIN for training costs.

43. Section C.7.16 Control of Sensitive Data, page 64 If not, how many hours/year is this training and which DOs require it? This is required for contract employees granted access to the DHS/ICE computer system. The on-line course takes up to 2 hours to complete annually.

44. Section C.15 Firearms, page 85 This section requires that armed officers have a semi-automatic weapon with three full magazines. Are there specific requirements regarding weapon caliber and magazine capacity? Armed guards will be required to obtain a Class G license. Florida Statue 493 applies.

45. Section C.15 & 16 Firearms, page 85 Although none of the DOs in the Detention Center are armed, they must all be armed capable. That suggests that all DOs and TOs require firearm training, certification and recertification. Is that correct? This is not correct.

Contractors are required to only have enough guards approved to carry arms to cover armed posts – transportation and on-call – as necessary.

46. Section C.15 & 16 Firearms, page 85 Can you confirm which posts require armed staff and body armor? All armed staff requires body armor. Required armed posts currently include all transportation guards, front gate officers, the perimeter guard, and on-call guards (unless posted at a location that does not allow armed individuals).

47. Section C.18.6 Meetings Muster, page 89 The SOO says contractors are “expected” to provide 15 minutes of muster. Is this required? ICE is requiring at least some form of overlap between shifts to transfer intelligence and information from the outgoing shift to the incoming shift.

48. Section C.18.6 Muster, page 89 If it is required, is it required of every shift? Yes

49. Section L Staffing Plan, page 136 Please define the term “relief factor” on the sample template. Relief factor shall be removed from the sample template.

50. Section L Staffing Plan, page 136 Is the FTE calculated as 2080 hours per year or actual time spent on post? 2080 hours.

51. Section M Transition Plan, page 144 The 2nd bullet says that the new contractor is required to show how they will “Train new and incumbent employees.” What training do the incumbent officers require? At a minimum, incumbent employees will need any new training requirements outlined in the new contract.

52. Section M Transition Plan, page 144 The 5th bullet states that “all” require background investigations. Does that mean that none of the incumbent staff will have their backgrounds carried over? Employees with completed background investigations will not require new investigations.

53. Section M.5 Basis of Award, page 147 There is a reference to “Puerto Rico” as the requirement. Does this contract have a relationship to the ICE detention center in Puerto Rico or some responsibility for providing staff/services in Puerto Rico? This has been removed.

54. Are there any changes or amendments regarding wages or uniforms to the Collective Bargaining Agreements that were attached to the original RFP? No.

55. We understand that ICE Detention Officers have recently changed uniforms was this part of the CBA or just a decision by the contractor? The incumbent contractor recently changed it’s uniforms with the approval of both ICE and the respective union. ICE Detention Officers have not changed uniforms.

56. Has ICE changed anything in the 18 attachments listed in Section J of the RFP other than attachment 10? No.

57. Is Krome SPC still housing all male detainees? Yes

58. Since the government states its historical average for detainee population is 496; will the new KTU 30 bed unit raise the average? Yes

59. Based upon the increase in beds of the KTU would the government consider raising the minimum guaranteed bed days to 496 per day from 450 per day? No.

60. What is the daily average number of Red, Orange and Blue Detainees? In 2012, 25%, 50%, 25%.

61. Based on the average of 496 detainees per day at Krome, what is the projected detainee population break down what is the anticipated classification percentage of detainees on average for low risk, low moderate risk, high moderate risk and high risk? See answer to question #60.

62. Does ICE expect this ratio to continue into the new contract? Yes

63. Does Krome currently allow or would it be acceptable to allow low risk detainees to move about unescorted within the facility? No

64. Will the Krome Transition Unit and/or the Larkin Hospital Mental Unit house both male and female detainees? No

65. Does ICE anticipate female detainees being housed or processed through Larkin or KTU?

No

66. In the Food Service Section of the RFP, there is confusion about who is responsible for providing food and consumable supplies. All food and consumable supplies are Government provided.

67. Para 4.4, page 50 states “The contractor shall provide all personnel, supervision, and items and services necessary to perform full food service (including satellite meals and/or sack lunches) at the SPC.” Para 4.4.1, page 50 states: “The contractor shall provide labor, supplies, equipment and transportation….” While Para 4.4.10, page 57 states: “The contractor shall not include the cost for any edible or non-edible items with its proposal.”

Are food (edible) and consumable (non-edible) supplies provided by the Government? Yes

68. Where are food deliveries received? At Krome SPC kitchen

69. What are distances between the receiving area, storage area and the kitchen? 50 feet

70. Is there a ramp or loading dock present? No

71. Is the Food Service Managers office wired for internet? Yes

72. If so, is it wired for ICE intranet? Yes

73. Or civilian internet service? Yes

74. Are serving trays and drying racks provided by ICE, or the contractor? ICE

75. ICE removed the CLIN for sack lunches; since sack lunch numbers vary dependent upon the destination of detainees and duration of trips does ICE anticipate the contractor not billing for this service? ICE provides the food and nonperishable items. Contractor employees are expected to assemble the sack lunches during normal work hours.

76. Are pots, pans and other cooking vessels and accoutrements provided by ICE, or the contractor? ICE

77. Projected population was predicted to be between 500 - 700 detainees. How many sack meals and JPATS meals are currently required daily? Normal operations is about 30/day.

Normal ICE Air operations average 150/week.

78. Can ICE provide a copy of the current working menu? No.

79. Is a forklift provided for contractor use? Yes

80. Is it necessary for the contractor to provide a forklift operator? Yes

81. Are there any local policies limiting the tasking of detainee workers? The forklift operator(s) should be licensed to operate a forklift (see 4.4.1).

82. In regards to the special nonviolent crisis intervention training: Is the special nonviolent crisis intervention training required for all personnel (Para 14.9 page 84)? Yes

83. Is the special nonviolent crisis intervention training required just for personnel assigned to

Larkin and KTU (Para 4.2.3.2, page 44)? No

84. Is the special nonviolent crisis intervention training to be provided by ICE personnel, the

Mental Health Staff or the contractor? Note: Para 4.2.3.2, states contractor provided?

Contractor

85. Please define a “Nonviolent Crisis Intervention Training Certified Instructor” and explain what the qualifications are? The definition and qualifications are from CPI

(www.crisisprevention.com). This or an equivalent training instructor/instruction may be acceptable.

86. Please define a “Recreation Specialist”, if proposed, is this position a Detention Officer and subject to the CBA or an overhead managed position? “Recreation Specialist” has no set definition as the staffing chart is a sample. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan.

87. What are the qualifications for a Recreation Specialist? “Recreation Specialist” is not a set position with qualifications. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan.

88. On the staffing chart, ICE has eliminated Property Officers during Graves and weekends. Is ICE not accepting and processing detainees during this time? The staffing chart is a sample and should not be relied upon for a proposed staffing plan. ICE accepts and processes detainees 24/7.

89. Please advise what the Qualifications are for a Property Officer/Clerk? “Property Officer/Clerk” is not a set position with qualifications. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan

90. There is no Lobby Officer on Graves. Who is performing the searching of persons and or logging and monitoring entrances and exits? The staffing chart is a sample and should not relied upon for a proposed staffing plan. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan.

91. Please advise the duties assigned to the Activity/Program Supervisor. “Activity/Program Supervisor is not a set position with assigned duties. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan

92. Please advise the qualifications of the “Law Library Office/Clerk” and if this position is a Detention Officer subject to the CBA? “Law Library Office/Clerk” is not a set position with qualifications. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan.

93. Please define “Laundry Operator” is this position a Detention Officer subject to the CBA?

“Laundry Operator” has no set definition as the staffing chart is a sample. Please refer to Section M of the RFP for instructions regarding submitting a staffing plan.

94. ICE eliminated the Laundry Officer on weekends, is the ICE Laundry Facility closed on weekends? No. The staffing chart is a sample and should not be relied upon for a proposed staffing plan.

95. The proposed staffing shows Court Officers on Weekends, does ICE currently or plan to have court on weekends? No

96. The government removed the guaranteed miles for transportation. In so doing, the contractor no longer has a “definite” number by which to divide costs accruing to this CLIN, especially fuel. Would ICE consider establishing a reimbursable CLIN for fuel on a not to exceed basis? No. By so doing, the guesswork is eliminated and the government will not “overpay” for fuel. Utilizing anticipated trips in the route matrix and assuming “every trip” listed will be performed results in maximum pricing; and, the contractor has to estimate the http://www.crisisprevention.com/ price of gasoline over the course of 10 years; which based on the rise in the price over the last 10 years could result in a VERY high average price being bid.

97. Will the government please reconsider establishment of a fuel CLIN on a LOT/NTE basis?

No.

98. If contractor vehicles are selected does ICE reimburse the contractor for toll fees? There is not a separate CLIN for tolls. These fees should be incorporated into the existing pricing structure.

99. Is paragraph 4.3.2 applicable since there is no longer a CLIN provided for government vehicles? Yes, 4.3.2 is applicable because ICE reserves the option to use either contractor or Government provided vehicles. The CLIN was removed in order simplify Section B as it was not a necessary CLIN.

100. Is the ICE range at Krome going to continue to be available for contractor training and qualification use? Yes

101. Can firearms and ammunition be stored and issued on site at the Krome SPC? No

102. Is contractor employee parking available at the facility at no charge to the contractor employees? Yes

103. Are intermediate weapons such as a collapsible baton and OC spray required items for transport officers? No.

104. The mandatory “muster” time costs approx. $1 million per year as if an employee works a 40 hour week, the employee would earn 1.25 hours a week in overtime at time-and-a-half (as the CBA requires payment of the lunch break). Would ICE consider deleting this requirement? ICE would consider alternative methods for meeting the need of sharing and transferring information and intelligence between shifts.

105. Would ICE consider reducing the muster time to 10 minutes? Yes

106. In reference to the perimeter patrol post: What is the exterior perimeter distance in miles for one complete circuit? One Mile

107. Approximately how many circuits are conducted in daily continuous patrol so that fuel cost may be calculated? 40 - 48

108. Is there a specific vehicle requirement for perimeter patrol? No

109. Is there an assigned parking spot for this vehicle? A parking area on camp is assigned for all contractor vehicles.

110. Is there space for additional video surveillance equipment in the current control center? Yes

111. Would ICE agree to working with the contractor to incorporate technology such as additional cameras, video monitors, DVRs and control board in the facility that can be linked to ICE current configuration to reduce man hours? Technical proposals should address how the contractor plans on meeting the RFP requirements. At this time, ICE cannot commit to favoring any technical proposals’ solutions.

112. Will the contractor be able to modify the facility to replace staff requirements, such as installation of control center operated gates for interior gates, additional cameras, and equipment in the facility and control center? Technical proposals should address how the contractor plans on meeting the RFP requirements. At this time, ICE cannot commit to favoring any technical proposals’ solutions.

113. Is training office, storage and class room space provided (over 20) at Krome SPC for contractor use throughout the period of the contract? No. Contractors should not rely on the availability of the ICE training room(s) to meet its training requirements.

114. Is it safe to assume that OJT will take place inside the facility? Yes

115. The RFP states in Para C.17 that all Detention Officers are required to carry handcuffs. This same paragraph, under the last bullet, requires each officer to carry “Hand restraints, leg restraints and belly chains.” Is it a requirement, at Krome, that all Detention Officers carry Hand restraints (other than handcuffs), leg restraints and belly chains? This has been revised to “as needed” in the solicitation.

116. The RFP states that the Disturbance Control Team (Para 14.10) “….consisting of at least 12 people and shall be managed by a member of the supervisory staff.” “In providing for these teams….” The RFP does not specify any given number of DCT personnel on a given shift. Are the 12 DCT members distributed over all three shifts? If possible, however, there is no set requirement.

117. Does ICE require a specific number of DCT trained personnel on each shift 7 days a week? No.

118. If yes, what are the requirements? N/A

119. Provide protective clothing and equipment for each team (36) plus 30% apply to officers ON SHIFT? At a minimum, the contractor should “outfit” 13 team members.

120. Will ICE reimburse the contractor for Decontamination of equipment following call up and utilization of equipment? (For example, a cell extraction with bio-contamination) No.

121. In 10.13 Uniform requirements, the RFP states, ”Uniforms and equipment do not have to be new, but shall be clean, neat, and in good condition. Officers not in proper uniform shall be considered "not ready for duty/not on duty" until properly uniformed.” For clarification, ICE is willing to accept the awardee starting a contract of this magnitude, size and scope with “used” equipment and uniforms? Yes

122. Are the Perimeter and Main Gate Detention Officers still armed? Yes

123. Under Performance Based Management, is it up to the contractor to determine the officer relief schedule and weather post need to be physically relieved or are self-relieving?

Yes. This should be addressed in each post order which is then approved by ICE.

124. In reviewing the current sample staffing chart and comparing with the staffing chart contained in the original RFP and in comparing it to current Detention Officer Posts at Krome under the current Doyon/Akal contract the following questions are submitted: Is the contractor expected to provide an on-site supervisor at MIA between the hours of 4:00 am and 10:00 pm on weekdays as stated in Para 4.2.4? The staffing chart is a sample and should not relied upon for a proposed staffing plan.

125. There is no mention of the five JPATS officers in the RFP, is there no longer a requirement to provide detention officers to perform JPATS duties at Krome SPC? The staffing chart is a sample and should not relied upon for a proposed staffing plan.

126. Have the JPATS responsibilities performed at the SPC been removed as is indicated in this RFP? No. ICE expects contract staff to facilitate the out processing of detainees.

127. Has the Health/Safety (Haz/Mat) Escort Detention Officer Responsibilities been removed from this RFP? No

128. Because the Detainee Payroll Officer has been omitted from the sample staffing chart, does that mean that the contractor is no longer required to perform this function? The staffing chart is a sample and should not be relied upon for a proposed staffing plan.

129. Has the Commissary Officer Responsibilities been removed from this RFP? Yes.

130. Is the contractor expected to perform the Haz/MAT, Commissary, JPATS and

Detainee Payroll functions with escort or other post officers? The contractor is expected to provide a proposal explaining how these performance requirements will be met.

131. Have the ACA/PBNDS inspection officer duties been removed from this RFP?

Proposers are expected to provide a staffing plan that meets the requirements outlined in the RFP. Other than Key Personnel, the RFP does not specify contractor positions.

132. Because ICE requires a direct supervision of Detention Officers working at the airport but the RFP does not list an airport supervisor in the sample staffing Plan, is the contractor expected to have an on-site Airport Supervisor during normal airport staffing hours (4:00 am to 10:00 pm weekdays)? The staffing chart is a sample and should not be relied upon for a proposed staffing plan. Contractors are expected to provide a staffing plan that supports the requirements outlined

133. The RFP states that the contractor is required to provide a licensed warehouse/forklift operator; however there is no forklift operator listed in the sample staffing chart. Is the contractor required to provide a warehouse/forklift operator? The contractor is required to provide a licensed warehouse/forklift operator – there are several ways a contractor can meet this requirement as this need could probably be considered a residual duty and not a full time position.

134. What functions, in general, are assigned to the APM’s? See Section M.4 of the RFP. Contractors are expected to provide a staffing plan that includes functional responsibilities.

135. What functions are assigned to the financial manager position? See Section M.4 of the RFP. Contractors are expected to provide a staffing plan that includes functional responsibilities.

136. What are the qualifications required for a Financial Manager Position? The RFP does not specify that a Financial Manager is required. Therefore, the RFP does not contain qualification for a Financial Manager.

137. In the Q&A posted with Amendment 2, ICE stated that an equitable adjustment under the FAR would be allowed for vacation hours “at the full hourly rate” to reimburse the contractor for actual hours paid due to seniority of the staff. Normally, the FAR only allows the annual hourly “increase” in the wage rate to be multiplied against the number of hours originally proposed. Can ICE please confirm that the contractor will be allowed to request reimbursement in annual vacation hours at the full hourly rate as vacation hours increase each year due to seniority, and that in the first option year, any vacation “underbid” due to lack of a seniority list being provided, will be reimbursed as part of the Option REA? Yes.

138. Is the government implying that bidding the Airport tax in overhead is not necessary and that a full adjustment for tax paid in the base period would be reimbursed as part of the Option Period 1 Equitable Adjustment? The contractor shall not include any cost for Airport Tax.

139. If so, is this then continuing to be paid retroactively from year to year? No.

140. Page 138 of the RFP (Section M) states the base year limits for each CLIN; however, some appear to be miscalculated. For example:

Clin XXX5A has an overall limit of $24.3M; $24.3M / 118 months = $205,932 p/month; x 10 months would equal $2,059,320 for the base year instead of $1.9M; will ICE increase the base limit to $2.1M for this Clin?

The price guidance provided in Sections C-M of this RFP stands as written. There is an escalation factor of 2% included in the pricing for the out years that this question does not consider. Please see the table below for clarification. Please note that the pricing information for this solicitation has been updated and is reflected below and in Sections L and M.6 solicitation.

CLIN Base Year (10 Months) 10 Year Total Escalation Rate

XXX5a $1.9M $24.3M 2%

141. Clin xx11 (MIA) has an overall limit of 13.4M; 13.4M / 118 months = $113,559 p/month; x 10 months = 1,135,590 for the base instead of $1M. Will ICE increase the base limit to $1.15M for this Clin?

See answer to question 140 above and the table below.

CLIN Base Year (10 Months) 10 Year Total Escalation Rate

XX11 $1.1M $14.1M 2%

142. Since ICE has limited the transport CLIN to the above cost ceilings, if the contractor proposes transport staffing that fits the budget, is the contractor required to meet any obligations above the staffing proposed in terms of trip performance capability? No.

143. Will ICE utilize the transport overtime CLIN to reimburse the contractor for any trips performed that are above its proposed staffing per day? For example, if the contractor proposes 6 officers on day shift, 4 on swings and 2 on graves, and trips require 8 officers, 4 officers and 2 officers, respectively, will the contractor bill the other two officers on day shift against CLIN xxx5B? If ICE directs the contractor to exceed the pre-approved hours or manning, then overtime (or on-call guards hours) would be reimbursed.

144. Page 49 of the RFP provides trip frequencies “as needed” for several routes; what is the definition for estimation purposes of “as needed”; i.e. once a week, once a month, etc.?

“As Needed” has no established frequency, pattern, or average. These routes are infrequent and random. See the answer to Q.24. for further information.

145. If the overall (10 year aggregate) price is not exceeded for the limited CLINs (which would be $342,700,000), why does it matter if the individual CLINs for either the base or option years conform to individual price ceilings indicated for the separate CLINs? ICE will not be changing the current CLIN pricing/cost structure outlined in the RFP. The “not-to-exceed” price factors are outlined at the individual CLIN level for the purposes of evaluation consistency and fairness

146. The total price is the total price no matter how you slice and dice it. This contractor questions ICE’s estimates for the pricing of this contract. While the staffing table in C-12 is not mandated, compliance with PBNDS 2011 (with evaluation preference given for Optimal standards for Recreation/Visitation) and ACA standards are required and if achieved would afford a safe and secure environment for detained individuals. Why specifically is ICE mandating the price limit?

ICE will award the Krome contract to the vendor whose response conforms to the solicitation and represents the overall best value to ICE within the “not-to-exceed” price factors based on the evaluation of the following areas specifically outlined in the RFP:

Factor 1: Demonstrated Technical/Management Capability Factor 2: Past Performance Factor 3: Price/Cost

Realistic “not-to-exceed” price factors for individual CLINs were introduced to aid the Agency to stay within budget. ICE encourages innovative, creative, and cost-effective methods that meet the requirements of the SOO.

147. Since only (1) 55-pax bus is required, will ICE provide a government bus for use when the contractor bus is down for maintenance or repairs? No. The contractor should plan on making arrangements to cover these situations.

148. Or, is ICE expecting a redundant bus to be provided? Each Contractor should address how it would cover these situations.

149. Since only (1) 15-20 pax bus is required, will ICE provide a government vehicle for use when the contractor mini-bus is down for maintenance and repair? No. The contractor should plan on making arrangements to cover these situations.

150. Or would ICE provide a full size bus? No. The contractor should plan on making arrangements to cover these situations.

151. Or, is ICE expecting a redundant mini-bus to be provided? The contractor should plan on making arrangements to cover these situations.

152. Since only (6) vans are required, will ICE provide a government van(s) for use when the contractor’s vans are down for maintenance/repairs? No. The contractor should plan on making arrangements to cover these situations

153. Is a redundant wheel-chair capable van required? No.

154. Is a least one redundant van required? No

155. Has the Krome facility been granted any “standing” waivers regarding either PBNDS or ACA compliance? (Such a library size may not afford enough seats to accommodate PBNDS 2011 Optimal requirements). Section C.4.2.1 of the RFP shows the level of compliance ICE (and contractors) will be expected to meet

156. Who devised the sample staffing chart (ie. ICE or current contractor), and was it used to compute the overall value and cost limits of contract expressed in Section M? ICE.

Partially.

157. Are there any construction projects planned in the near term that will reduce staffing requirements? No

158. Do the DCT members attend both regular 40 hour annual refresher training and the 40 hour annual DCT refresher training? Yes

159. If the government opts to have the contractor use government vehicles, does the government provide all required restraints and PBNDS vehicle equipment requirements?

Yes

160. It is presumed that the contractor provides all required restraints/PBNDS equipment for its vehicles; is this correct? Yes – except for Government Furnished Radios.

161. If ICE chooses to go with government owned vehicles, what costs would accrue to the contractor since fuel & maintenance and all vehicle equipment is paid by the government?

Armed Transportation Guards hours. Please see Schedule B of the RFP for applicable

CLINS.

162. Is Insurance the only requirement to price for CLIN xxx4C? CLIN XXX4C has been removed. Please regard the amended Section B.

163. Why is CLIN xxx4D necessary if, presuming the insurance is recovered under CLIN xxx4C, this essentially is a fuel only CLIN and all fuel is paid by the government? See answer above.

164. The RFP (Attachment 1) advises bidders that a 7% tax on gross revenue produced at the airport is payable by the contractor. Can ICE provide details concerning this tax and whether it applies to the fixed airport supervisor post, HUB posts, AND daily transportation and airport security detail functions? The contractor shall not include any costs for Airport Taxes in their proposal.

165. Since the transport revenue “produced” to/from the airport is not a “finite” number, can this tax be reimbursed annually by a separate CLIN as the government does with Defense Base Act insurance at foreign installations? See above.

166. If not, could this tax be included and paid under annual equitable adjustments which allow for adjustments to taxes? See above.

167. Does In reference to Larkin staffing, CLIN 12 and the sample staffing chart: The current staffing at Larkin and the Sample Staffing Chart are virtually identical while the money allocated in the CLIN is substantially less than the staffing chart “recommends: ICE plan to reduce current staffing levels at Larkin? Each offeror should address how it intends to support Larkin Hospital in its respective technical proposal/staffing plan.

168. Is the contractor expected to assign a supervisor to Larkin? Each offeror should address how it intends to support Larkin Hospital in its respective technical proposal/staffing plan.

169. If a supervisor is assigned, does a supervisor replace a detention officer? Each offeror should address how it intends to support Larkin Hospital in its respective technical proposal/staffing plan.

170. With all of the increased compliance requirements, it stands to reason that many new hires may be necessary during the transition. If staffing is to be at 100% on day 1 of the new contract, how will the 80 hours of OJT be handled for these new officers? Compliance requirements should not require many new hires. Contractors should address staffing support during the transition phase in the transition plan (see Section M of the RFP).

Contractors will be expected to provide 100% at the end of the transition period.

171. Since OJT takes place on site, will the onsite OJT be held the first two weeks of performance, or will access to the site be granted for OJT purposes during the final 2 weeks of transition? OJT can be during the transition period.

172. Will ICE provide a redacted seniority list of the current contractor in order to enable accurate calculation of CBA vacation entitlements and to predict the number of new hires required for PNBDS 2011 compliance? No.

173. Or, will adjustments to actual vacation hours at the full hourly wage rates be allowed in Option year annual CBA Requests for Equitable Adjustments? Yes.

174. Since ICE removed the post charts from C.11 in the RFP by Amendment 1, how many posts/post hours that were formerly included in these charts are not currently performed by the incumbent contractor? ICE is encouraging contractors to provide a proposal that meets the requirements of the RFP and provides innovative approaches to manning.

175. Per the above, does ICE intend that any “new posts” not currently performed by the incumbent contractor, be performed by a new contractor on “day 1” or upon completion of the OJT conducted on site under the new contractor? ICE expects that during the 60-day transitioning period, any “new posts” would be phased into the operations.

176. Attachment 1 of the RFP (MIA information) states parking fees 4 months=$120; 8 months=$240; 12 months+$360. It goes on to state that “only one vehicle permitted for employees”. Does this mean the individual pass for an employee only applies to 1 vehicle owned by the employee? Contractors should assume that the airport will only provide one pass per employee.

177. Does this mean that a vendor with people working at the airport can only park 1 vehicle? No

178. Are parking permits required for transport vehicles? No

179. Is a space for the contractor’s gun safe(s) available at the facility? No

180. Is the contractor allowed to store guns/ammunition on site? No

181. Since the maximum detainee population is 574, does an increase in the detainee population to above 450 guaranteed trigger any additional staffing? No.

182. For example, are there unoccupied housing units when the population is 450 or less that are utilized when the population exceeds 450? No.

183. Are additional housing unit officers required when the population exceeds 450? No.

184. CLIN 0007. How many guards are assigned to a detail outside of the facility; such as a hospital; clinic, etc. (ie, one or two)? Two

185. Under what conditions would CLIN 0009 “Emergency Food Service Labor Overtime” be billable? If, while either preparing for or during an extraordinary event, extra sack lunches or hot meals need to be prepared and/or served that would require staff to work beyond normally assigned shifts.

186. Will the contractor be provided with all current active Post Orders for review and revision or will the contractor be expected to develop these independently of existing Post Orders? Contractors will be expected to develop new post orders.

187. Does the contractor supply all detergents, fabric softener, etc? No

188. Does the government provide sufficient space for contractor administrative staff (such as Project Manager, Assistant Project Managers, clerks, QA and Training staff, etc. and a training space for on-site training of staff? Office space is provided for executive and administrative staff. Training space and space for training staff is not provided.

189. How many offices/spaces are provided to the contractor on site? The exact amount of space cannot be determined until a final staffing plan is approved. The space will be provided during the transition period.

190. In order to maintain compliance with PBNDS 2011 and ACA standards does ICE provide enough class room space to provide instruction? No. Contractors should provide training space.

191. Research indicates the current contractor has been required to conduct training offsite due to space limitations; Please advise if the on-site classroom can accommodate up to at least 23 officers per day for a class size. Will the on-site class room space(s) accommodate new hire basic training, annual training classes (up to 23 students), and monthly interactive classes simultaneously (up to 23 students as well)? No

192. That is, is more than 1 classroom available on site? No

193. Are any training tables/chairs/file cabinets provided, and if so, how many of each? No

194. What training equipment does the government classroom provide such as projection screen/DVR, training tables/desks, chairs, file cabinets? No

195. Are CPR mannequins available for contractor use? No

196. Is the contractor required to provide CPR training to any ICE staff? No

197. If so, would the government cover the cost of training materials and cards for ICE staff? N/A

198. If so, would the government cover the cost of training materials and cards for ICE staff? N/A

199. Why is CLIN xxx4D necessary if, presuming the insurance is recovered under CLIN xxx4C, this essentially is a fuel only CLIN and all fuel is paid by the government? These CLINs are no longer in Section B.

200. CLIN 0007. Are the Stationary Guards armed or unarmed? Armed – unless the post is at a location that does not allow firearms.

201. CLIN 0007. Are these guards providing detainee supervision outside of the facility, inside or both? Both

202. Are juvenile detainees or families held at the Krome Facility? No

203. Are juvenile detainees or families supervised by the contractor at any off site location?

Yes

204. If so, would these posts be charged to stationary guards CLIN? Yes

205. Para 4.2. Is the contractor to conform to PBNDS 2011 “Optimal” levels for all standards? No

206. Para 4.2. States contractor responsible for detainee records; do these records include A-files from creation to close-out? No

207. Para 4.2.2. Escorts for medical service. Is there a maximum number of detainees to escorts in the medical area of the facility? (i.e., 1 escort for every 5 detainees for example.)

No.; or

208. Are all detainees in the medical spaces “escorted” by the fixed post officers in medical? Detainees are escorted by both fixed posts officers and escort officers depending on the need.

209. Para 4.2.2. Who provides the written guidance regarding access to medical care insofar as “authorship” is concerned for any handout/booklet? ICE authors the local supplement to the Detainee Handbook. IHSC may provide additional handouts regarding medical care.

210. In how many languages would such material need to be printed and in what languages? ICE prints through the GPO in three languages – English, Creole, Spanish.

211. Section C10.4. What is considered excessive delinquent debt? While there is no definitive definition of “excessive delinquent debt”, during a background investigation, financial situations are a consideration the Office of Personnel Responsibility. Delinquent debts, a large amount of debt, bad income/debt ratios, poor credit ratings, etc are factors that could lead to disqualification of an employee or candidate.

212. Section C10.6. This section indicates that employees who have been arrested may be reassigned; however the wording in unclear as whether they may be reassigned to positions in the facility that do not require contact with detainees. Is this the meaning of such reassignments? No. Reassignments should be to positions not support the contract.

213. Section C10.4. What is a “serious misdemeanor”? While there is no definitive definition, the legal terms of either a Class A or first degree misdemeanor are good examples.

214. Section C10.13. Are BDU style uniform trousers permissible for transport officers?

Contractor employee uniforms must be approved by ICE prior to usage.

215. Section C10.14.2. Is the contractor required to pay for the guard permits/firearms permits required for employees? No

216. What is the facility’s current plan to comply with PBNDS 2011 optimal standard regarding 15 hours per week access? See Section C.4.2.1.2 of the RFP.

217. Has the Library extended its current hours? Across how many shifts is the library open? Yes, M-F, 7am-8pm. Sat/Sun 6pm-8:30pm.

218. Is the library going to be enlarged to increase seating capacity? No

219. What is the current seating capacity of the library? 14

220. Is it mathematically possible to comply with the 15 hour requirement with the current seating capacity? Yes

221. Is more than 1 officer required for each shift in the library in view of PBNDS 2011 requirements to provide assistance to detainees using the library as well as supervise them? No

222. What is the facility’s current plan to comply with PBNDS 2011 optimal standard for recreation? With the current mix of detainees, ICE cannot meet all optimal levels due to time and space restrictions. See Section C.4.2.1 of the RFP.

223. Do escort/roving officers supervise recreation or are fixed posts required? ICE is not dictating how to supervise recreation. Contractors should propose how it would supervise recreation. Would fixed posts be required 7 days per week? Recreation is provided seven days a week.

224. Do these officers hand out equipment or just supervise the detainees? Contractors shoulds propose the duties of each post.

225. Section C.11. What are the functional assignments/job descriptions of the 2 recommended Admin Assistants? The RFP does not recommend Admin Assistants. The staffing plan provided is a sample only.

226. Specifically, is one assigned to Transportation? See answer to question #225.

227. Is one assigned to Training? See answer to question #225.