Attachment_6_(r1).doc

Attachment 6

Attachment 6

PAST PERFORMANCE QUESTIONNAIRE

REF: HSCEDM-13-R-00001 Detention Management, Transportation and Food Services

PART ONE: INSTRUCTIONS

The company who has provided you with this form is proposing on an Immigration and Customs Enforcement (ICE) Request for Proposal (RFP) for Detention Management Services to include Detention Management, Transportation and Food Services at the Krome Service Processing Center (SPC). Past Performance is an extremely important part of the evaluation criteria for this acquisition, so your input is very important. As such, this information will not be disclosed to the Offeror.

Please submit this questionnaire directly to Tara Murphy, Contract Specialist, via fax at (202) 732-7369 or email at Tara.Murphy@ice.dhs.gov no later than 12:00 noon EST Tuesday March 5th, 2013. If you have any questions, please contact Tara Murphy no later than COB February 5th, 2013.

PAST PERFORMANCE QUESTIONNAIRE

REF: HSCEDM-13-R-00001 Detention Management, Transportation and Food Services

PERFORMANCE EVALUATION

I. CONTRACT INDENTIFICATION

A.

CONTRACT NUMBER: _________________________________________________________

B.

OFFEROR: _______________________________________________________________

C.

TYPE OF CONTRACT:

_____ NEGOTIATED

_____ SEALED BID

_____ FIXED PRICE

_____ COST REIMBURSEMENT

_____ OTHER (SPECIFY)

D. COMPLEXITY OF WORK: _____ DIFFICULT _____ ROUTINE

E. CONTRACT AMOUNT: _____________________________________________________

F. CONTRACT PERIOD: _______________________________________________________

G: AGENCY NAME: ___________________________________________________________

II. Adjectival ratings are defined below and should be used as a reference in assessing performance:

III.

EVALUATION

A.

Corporate Commitment

1.

To what extent did the Offeror solve contract performance problems without extensive guidance from the customer?

· N

· S

· SA

· U 2.

To what extent did the Offeror supply adequate, timely, and qualified replacement personnel for all positions?

· N

· S

· SA

· U 3.

To what extent did the Offeror use key personnel proposed in their offer as key personnel in the contract?

· N

· S

· SA

· U B.

Quality of Services

4.

To what extent did the Offeror provide high quality services that ensured maximum accuracy throughout, cost effectiveness, and overall client satisfaction?

· N

· S

· SA

· U 5.

To what extent was the Offeror able to provide quality reports and documentation?

· N

· S

· SA

· U C.

Timeliness

6.

To what extent was the Offeror’s ability to replace personnel identified and assigned to the project in a timely manner?

· N

· S

· SA

· U 7.

How was the Offeror’s responsiveness to emergency situations?

· N

· S

· SA

· U D.

Effective Use of Resources

9.

To what extent did the Offeror effectively plan work to ensure maximum utilization of resources?

· N

· S

· SA

· U E.

TERMINATION HISTORY

10.

Has this contract been partially or completely terminated for default or convenience?

_____ Yes

_____Default

_____ Convenience

_____ No

11.

Are there any pending terminations?

_____ Yes

_____ No

C. EXPERIENCE HISTORY

12.

How effective has the Offeror been in identifying user requirements?

· N

· S

· SA

· U Additional comments:

Printed Name of Reviewer:

Title of Reviewer:

Phone Number: _______________________________________________________________

Signature: _______________________________________________

Date: ___________________

List of each of the agencies / companies that will be receiving the “PAST PERFORMANCE QUESTIONNAIRE.” To be included by the Offeror with the proposal only.

1.

2.

3.

4.

5.

ICE RFP# HSCEDM-13-R-00001