L-09_-_ARC_Metrics_01_Oct_2018.pdf

HQ0147-18-R-0009

Attachment L-09

ARC Metrics

This document provides information to help industry prepare their proposals. Offerors are encouraged to propose the work solicited using their own internally developed estimates in order to provide the most realistic and affordable offers. The data in this document will not be used in the source selection for this solicitation. This data is only provided as an additional data point for industry's insight into the distribution of work among CLINS.

GOVERNMENT ESTIMATE OF WORK ACROSS CLINS

Estimated

CLIN TITLE Percentage of FTE 001: Contract and Program Management 15% 002: Network Management 17% 003: Cybersecurity 14% 004: Test Support 12% 005: Task Instruction, Real World Urgent Events TBD 006: Task Instruction, Network Design 41% 007: Transition < 1% 008: ODC/Travel N/A 009: Material N/A 010: Contractor Acquired Property N/A 011: Technical Data N/A

GOVERNMENT ESTIMATE OF WORK BY FUNCTIONAL AREA

CLIN DT DE GMT IP

1 79.5% 3% 17% <1% 2 100% 0% 0% 0% 3 75% 11% 11% 3% 4 63% 14% 20% 3%

5 TI 100% 0% 0% 0%

6 TI 83% 8% 7% 2%

7 100% 0% 0% 0% Off-Hour Support

100% 0% 0% 0%

The Government will provide office facilities, equipment, and materials for daily business use.

This includes office space, desk/work station, telephone, chair, computer, printer, and requisite consumable materials. Off-Hour support has typically accounted for about 3% of the total contract value.

HQ0147-18-R-0009

Attachment L-09

Help Desk Metrics approximate per month (4.3.1.a) Information Assurance (IA) Scans 35 Software Installs 30 data transfers 18 Testing/Scheduling 17 Information request 12 Hardware installs 12 Network Connectivity 11 product transfer 5

Government Support Service Metrics approximately 17 per month (4.3.1.b)