J-C1 Performance Work Statement 03Aug2020 amend 0004.pdf
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- Attached to
- Logistics Support Service
- Solicitation number
- HQ0034-19-R-0073
- Issued by
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DOD Washington Headquarters Service
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This performance work statement outlines logistics support services requirements for the Washington Headquarters Services, Federal Facilities Division, Pentagon Building Management Office, Property Management Branch, and Office of the Secretary of Defense Joint Staff. The contractor shall provide personnel, equipment, materials, and subcontracted services to perform logistics functions including warehousing, material handling, and delivery services. Specific requirements include providing Dock Master support, receiving and screening deliveries at the Remote Delivery Facility, transporting cargo, issuing and tracking inventory, moving office furniture, setting up special events, operating a stock room, and conducting disposal services within 250 miles of the Pentagon reservation. The contractor must utilize government furnished facilities, equipment, and vehicles to perform these tasks in accordance with defined schedules and quality standards.
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PERFORMANCE WORK STATEMENT
PENTAGON FACILITIES SUPPORT SERVICES
PART 1
GENERAL INFORMATION
03 August 2020 Revised
1. General: This is a non-personal services requirement to provide logistics support services for the Federal Facilities Division/ Remote Delivery Facility/ Pentagon Building Management Office and the Property Management Branch of the Washington Headquarters Services and for the Office of the Secretary of Defense Joint Staff and Liaison Office. The Government shall not exercise any supervision or control over the Contractor personnel performing the services herein. Contractor personnel shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction: The Contractor shall provide all management, supervision, personnel, Personal Protection Equipment (PPE), supplies, transportation, tools, materials, supervision, and other items and subcontracted services that the Contractor, in its discretion, deems necessary to perform logistics support services tailored to each entity’s requirements as defined in this Performance Work Statement (PWS) (except for those items specified as Government furnished property and services). The Contractor shall perform to the standards in this PWS and not re-allocate resources between Contract Line Items (CLINS). The Government identified a portion of the contractor services performed under this contract as essential contractor services in support of mission-essential functions.
1.2 Background: All Department of Defense agencies must demonstrate audit readiness in accordance with the Office of the Under Secretary of Defense for Comptroller, Financial Improvement and Audit Readiness (FIAR) Guidance, April 2016. Washington Headquarters Services (WHS) is moving towards being fully audited in compliance with the Chief Financial Officers Act of 1990 (CFO act). With the increase focus on audit readiness and requirement to ensure segregation of duties, the workload has severely increased and has to be supplemented by contractor support staff. All three departments benefiting from this requirement will be able to better track, account, and increase emphasis on accountability for assets in compliance with these congressional standards which requires streamlining overhead, eliminating waste, and improving WHS' business practices; and to that end, ensuring that we operate in a common sense accountable, and modern business environment. In addition, WHS gained the responsibility of the disposal services (formerly Defense Reutilization Marketing Office (DRMO)) "in and around" moves within the Pentagon Reservation, from one warehouse to another throughout the National Capital Region (NCR), other satellite locations, (Tobyhanna, Pennsylvania, Defense Logistics Agency (DLA) locations-- Richmond and Norfolk, Virginia) within a 250-mile radius of the Pentagon Reservation. Any disposal services location(s) outside of the 250-mile radius of Pentagon Reservation will be considered as Surge Support Services per PWS Section 1.4.1.
The contractor will provide support to three (3) separate entities: Federal Facilities Division/Remote Delivery Facility/Pentagon Building Management Office and the Property Management Branch of the WHS and the Office of the Secretary of Defense Joint Staff and Liaison Office. Each entity has responsibilities that requires different and distinct types and levels of service, as more fully described below:
1.2.1 The Federal Facilities Division (FFD) Remote Delivery Facility (RDF) Pentagon Building Management Office (PBMO) Dock Master Office:
1.2.1.1 The contractor shall provide PBMO Dock Master support at the RDF (a 250,000 square foot shipping and receiving facility adjoining the Pentagon. The RDF provides a secure consolidated location to receive and screen all deliveries and the thousands of items shipped to the Pentagon each day.).
1.2.1.2 The contractor must schedule and screen all deliveries for harmful contaminates and or explosive materials. The screening function is performed by the Pentagon Force Protection Agency (PFPA) with the PBMO Dock Master contracting support.
1.2.1.3 The contractor must account for ALL items that come to the dock until delivery to the customer or to the customer’s agent. All cleared materials/deliveries that was received, processed shall be delivered to the customers by the contractor. Note: The Dock Master contracting support does not deliver all items that come to the RDF. Other organizations also deliver from the dock to customer space.
1.2.1.4 The PBMO Dock Master contracting support shall oversee logistics support at the RDF including receiving, assisting in screening, accounting of all packages, and delivery of mail and other packages with a mission goal of delivering all packages within twenty-four (24) hours of arrival at the RDF.
1.2.1.5 The PBMO Dock Master contracting support shall deliver all food items to the Department of Defense Concessions Committee (DODCC) food and retail vendors in the Pentagon building.
1.2.1.6 The PBMO Dock Master contracting support shall manage a team of personnel that provide logistics support services for Special Events at the Pentagon Reservation in direct support to the Office of the Secretary of Defense (OSD).
1.2.1.7 The Dock Master shall provide routine building sweeps (collection of unwanted material left in public space) and processes the material for disposal.
1.2.2 The Office of the Secretary of Defense Joint Staff and Liaison Office
1.2.2.1 The Joint Staff facility requires the Contractor to support the Joint Staff (JS) Directorates and Liaison Office customers.
1.2.2.2 The facility requires the Contractor to pick up/deliver supplies, equipment, and furniture, conduct office moves within the Pentagon Reservation, the Springfield warehouse (6810 Loisdale Rd, Springfield, VA 22150); and from one warehouse to another throughout the National Capital Region (NCR), other satellite locations, (Tobyhanna, Pennsylvania, Defense Logistics Agency (DLA) locations-- Richmond and Norfolk, Virginia) within 250-mile radius of the Pentagon Reservation. Any disposal services location(s) outside of the 250-mile radius of Pentagon Reservation will be considered as Surge Support Services per PWS Section 1.4.1.
1.2.2.3 The Contractor shall assemble and disassemble workstations, executive furniture, chairs and any other items that will need to disassembled and assembled for JS and Liaison office customers.
1.2.2.4 The Contractor shall operate a small stock room located in the Pentagon.
1.2.2.5 Contractor personnel shall manage the inventory and storage of authorized items at the JS Stock Room and the Springfield warehouse.
1.2.3 The Federal Facilities Division (FFD) Property Management Branch (PMB) OSD Logistics Support:
1.2.3.1 The Federal Facilities Division’s (FFD) requires logistics support to the OSD, component OSD organizations and Washington Headquarters Services (WHS) maintained facilities (but not the uniformed services) "in and around" moves within the Pentagon Reservation, from one warehouse to another throughout the National Capital Region (NCR), other satellite locations, (Tobyhanna, Pennsylvania, Defense Logistics Agency (DLA) locations-- Richmond and Norfolk, Virginia) within 250-mile radius of the Pentagon Reservation. Any disposal services location(s) outside of the 250-mile radius of Pentagon Reservation will be considered as Surge Support Services per PWS Section 1.4.1.
1.2.3.2 The Contractor shall move, distribute, turn-in, and delivery furniture and other durable office supplies and equipment to OSD organizations and WHS entities located in the Pentagon Reservation and other WHS maintained facilities.
1.2.3.3 The Contractor shall provide direct support to the Secretary of Defense Protocol section in the set up and break down of conference rooms and dining areas for the Secretary of Defense.
1.2.3.4 The Contractor shall provide Logistics and Material Coordinators to orchestrate the movement of assets from the WHS warehouses to customer sites.
1.2.3.5 In accordance with the DOD mandated Financial Improvement and Audit Readiness Program (FIAR), the Logistics and Material Coordinators shall perform data entry into the Defense Property Accountability System (DPAS) to ensure audit readiness.
1.3 Objective: The objective of this contract is for the Contractor to provide professional personnel in support of the following:
1.3.1 Provide Facility/Logistics support to PBMO, JS, PMB and their customers in its mission of receiving, screening, accounting, delivering and providing labor support for set ups and break downs of special events as detailed in the PWS.
1.3.2 In compliance with DoD Directive 5335.2, the contractor shall provide disposal service support at the Pentagon Reservation, WHS tenants throughout the National Capital Region (NCR) and other satellite locations within/or over the 250-mile radius from the Pentagon Reservation.
1.3.3 Audit Readiness in accordance with the Office of the Under Secretary of Defense for Comptroller, Financial Improvement and Audit Readiness (FIAR) Guidance, April 2016 outlined in the DoD 7000.14-R “DoD Financial Management Regulation”.
1.4 Scope: The scope of the required service is to provide all staffing, equipment, and materials necessary to perform the separate tasks required by each entity PMB, PBMO and JS as defined in this PWS.
1.4.1 Surge Support Services: The Contractor may be required to provide overtime surge support services not specified in this contract or travel outside of the Pentagon Reservation’s 250-mile radius in support of the disposal services.
1.4.1.1 Task Order: Price Proposals for surge support services:
1.4.1.1.1 The Government will issue a Request for Proposal for any surge support services providing a preliminary Performance Work Statement when required, any applicable special considerations and the required completion date.
1.4.1.1.2 If a site visit is required, the Contractor shall contact the COR within one (1) workday of receipt of the request for proposal for the purpose of scheduling a site visit. During the site visit the Contractor and the COR shall discuss the specifics of the requirement.
1.4.1.1.3 The Contractor shall prepare a detailed proposal; including a work plan and a cost proposal, including submittals for approval within two (2) days using the firm fixed price from the Labor Category Pricing Schedule.
1.5 Period of Performance: The period of performance shall be one (1) twelve (12) month base year plus four
(4) twelve (12) month option years and one (1) six (6) month extension.
1.6 General Information
1.6.1 Quality Control (QC): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which it assures itself that its work complies with the requirement of the contract. The quality control plan (QCP) is to be delivered within thirty (30) days after contract award or with the Contractor’s proposal if it is an evaluation factor, three (3) copies of a comprehensive written QCP shall be submitted to the KO and COR within five (5) working days when changes are made thereafter. After acceptance of the QCP the Contractor shall receive the KO’s acceptance in writing of any proposed change to the QC system.
1.6.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6.3 Recognized Holidays: The Contractor is not required to perform services on holidays.
New Year’s Day Labor Day
Martin Luther King Jr.’s Birthday Columbus Day
President’s Day Veteran’s Day
Memorial Day Thanksgiving Day
Independence Day Christmas Day
NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding Friday;
holidays falling on Sunday will be observed on the following day.
1.6.4 Hours of Operation: The Contractor shall at all times maintain a work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility is open. The Contractor is responsible for conducting business, as stated below based on the entity:
NOTE: If OPM status is “Government Closure”; Contractor employees are not to report to work.
If OPM status is “Delay” work start; Contractor employees shall report work at the regular time without delay.
If OPM status is “Open with unscheduled leave”; Contractor employees shall report to work at the regular time without delay.
1.6.4.1 The Federal Facilities Division (FFD) Remote Delivery Facility (RDF) Pentagon Building Management Office (PBMO) Dock Master Office:
1.6.4.1.1 The Contractor is responsible for providing material delivery support for all Dock Master Functions, Monday through Friday 0500 to 1700 except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings (personnel are instructed to follow the guidance provided by the Office of Personnel Management).
1.6.4.1.2 RDF screening and delivery facility hours of operation are Monday through Friday from 5 A.M. to 5 P.M., twelve hours a day, five days a week except Federal and any other day designated a holiday by Federal Statute, Executive Order, or proclamation.
Additionally, the following shall apply:
1.6.4.1.3 If OPM status is “Government Closure”; Contractor employees are not to report to work.
1.6.4.1.4 If OPM status is “Delay” work start; Contractor employees shall report work at the
1.6.4.1.5 If OPM status is “Open with unscheduled leave”; Contractor employee shall report to work at the regular time without delay.
1.6.4.2 The Office of the Secretary of Defense Joint Staff and Liaison Office:
1.6.4.2.1 The Contractor is responsible for contract performance between the hours of 0800-1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.6.4.2.2 If OPM status is “Government Closure”; Contractor employees are not to
1.6.4.2.3 If OPM status is “Delay” work start; Contractor employees shall report work at the
1.6.4.2.4 If OPM status is “Open with unscheduled leave”; Contractor employee shall
1.6.4.3 The Federal Facilities Division (FFD) Property Management Branch (PMB) Office of the Secretary of Defense Logistics Support:
1.6.4.3.1 The Contractor is responsible for contract performance between the hours of 0700- 1730 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.6.4.3.2 Contractor personnel that support the Relocation Planning Team (RPT) duties hours may vary, to include after-hours support and weekends when mission requirements dictate as instructed by the COR.
1.6.4.3.3 If OPM status is “Government Closure”; Contractor employees are not to
1.6.4.3.4 If OPM status is “Delay” work start; Contractor employees shall report work at the
1.6.4.3.5 If OPM status is “Open with unscheduled leave”; Contractor employee shall
1.6.5 Place of Performance:
1.6.5.1 The Federal Facilities Division (FFD) Remote Delivery Facility (RDF) Pentagon Building Management Office (PBMO) Dock Master Office:
1.6.5.1.1 The Pentagon Reservation: 1155 Defense Pentagon, Washington, D.C. 20301-
1.6.5.1.2 The Mark Center: 4800 Mark Center Drive, Alexandria, VA 22311
1.6.5.1.3 Fort Meyer VA 22211
1.6.5.2 The Office of the Secretary of Defense Joint Staff and Liaison Office:
1.6.5.2.1 Pentagon Reservation
1.6.5.2.2 6810 Loisdale Rd, Springfield, VA 22150
1.6.5.2.3 National Capital Region
1.6.5.2.4 See PWS Section 1.6.5.4
1.6.5.3 The Federal Facilities Division (FFD) Property Management Branch (PMB) Office of the Secretary of Defense Logistics Support:
1.6.5.3.1 The Pentagon Reservation
1.6.5.3.2 WHS managed facilities within the National Capitol Region
1.6.5.3.3 Cheverly Warehouse in Maryland 6340 Columbia Park Road, Landover, MD
1.6.5.3.4 See PWS Section 1.6.5.4
1.6.5.4 Disposition Services: Pick-up, deliver, surplus item from one warehouse to another throughout the NCR, other satellite locations within 250-mile radius from the Pentagon listed below:
1.6.5.4.1 Norfolk, Virginia (Hampton Roads Area)
1.6.5.4.2 Richmond, Virginia
1.6.5.4.3 Fort Meade, Maryland
1.6.5.4.4 Toby Hanna, Pennsylvania
1.6.5.4.5 Or, other location within a 250-mile radius from the Pentagon Reservation.
1.6.5.4.3 Location(s) outside of the 250-mile radius of Pentagon Reservation will be considered as Surge Support Services per PWS Section 1.4.1.
1.6.6 Type of Contract: Indefinite Delivery Indefinite Quantity (IDIQ) Contract with Firm Fixed Price (FFP) task orders
1.6.7 Pentagon Access and Privacy Requirement: This project is designated as unclassified. The Contractor shall make application for Pentagon building access and vehicle access to gain access to controlled common building areas in the Pentagon and Pentagon Reservation. In order to gain access to the Government facilities, Contractor personnel shall pass a criminal background check. The below process are subject to change without prior notification.
1.6.7.1 DoD Badge: l Prime and Sub-Contractor personnel shall be required to obtain and maintain a DOD Badge for access to the Pentagon. Personnel without a current background investigation (as verified through the Joint Personnel Adjudication System (JPAS) shall provide the following personal identification information to allow the Government to conduct a records check through the National Crime Information Center (NCIC).
1.6.7.1.1 The Contractor shall furnish a list of all personnel and information personnel working on the project which may include but not limited to full name, driver license number, date and place of birth, height, weight, sex, citizenship and social security number. The Personnel List shall be submitted to the COR within five (5) calendar days of the contract award. The purpose of this list is to provide Pentagon Reservation access.
1.6.7.1.2 All requests for DOD Building Badges shall be submitted by the Prime Contractor and validated through the COR.
1.6.7.1.3 The employee shall be required to present at least one Government issued (State or Federal) Photo ID, original Social Security Card, and if non-citizen, current work authorization and Passport at the time of application. Each individual shall also be required to present two forms of identification when presenting for Building Badge issue.
1.6.7.1.4 Upon successful adjudication of the NCIC inquiry, the individual shall be issued the appropriate DOD Badge. Personnel that are not favorably adjudicated shall be denied a DOD Badge and access to the Pentagon. The Contractor shall ensure that any material provided to an employee for site access, who is terminated or resigns, is returned to the COR within three (3) calendar days following the employee’s termination or resignation.
1.6.7.2 Vehicle Restrictions and Parking: All vehicles, trucks, equipment, material and supplies requiring access to secured perimeter areas of the Pentagon Reservation are required to be screened at the Secure Access Lane (SAL) between the hours of 0530 to 1800. SAL screening is required to access loading docks in the Remote Delivery Facility (RDF).
1.6.7.2.1 All requests for access shall be in writing and submitted to the COR a minimum of three
(3) business days (Monday through Friday) to have a vehicle screened at the SAL. Notification must include vehicle make, model, description of cargo type, and vehicle tag number. All vehicle passengers in the screened vehicle require current active Pentagon Personnel Security badges.
1.6.7.2.2 Allow a minimum of 15 minutes to 1 hour for processing through the SAL. Have materials, equipment, and personnel required to perform the work at the site prior to the commencement of the work.
1.6.7.2.3 Departure from and reentrance from the restricted secured perimeter area, within a twenty-four (24) our period, will require SAL rescreening.
1.6.7.2.4 The Government reserves the right to deny access at any time.
1.6.7.3 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. The Contractor shall be responsible for safeguarding all Contractor-provided property. All Pentagon Facility Access Cards (PFAC) and Common Access Card’s (CAC) are Government property and shall be returned to the COR within three
(3) business days of completion of the contract or termination/resignation from the Contractor’s company.
1.6.7.4 Key Control:
1.6.7.4.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.
In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
1.6.7.4.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.
1.6.7.4.3 Lock or PIN Combinations. The Contractor shall establish and implement methods of ensuring that all lock or PIN combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.
1.6.8 Special Qualification:
1.6.8.1 The Contractor shall be responsible for providing professional personnel to support the logistics support service contract. All personnel shall be US citizens, US issued and active driver’s license, literate in English and possess any required license and/or certification. The Contractor shall develop and maintain a contingency plan adequate to ensure that there will be no interruption of services due to labor disruption within the Contractor's own labor force.
1.6.8.2 The Contractor shall employ or have a contractual relationship with qualified personnel according to the categories listed in the Key Personnel, below to conduct the services required under this Performance Work Statement (PWS). Although proposed Contractor personnel may meet the qualifications presented below, CORs have sole discretion to determine if proposed personnel will be acceptable to complete the services requested.
CORs will make this determination by reviewing resumes and certifications, interviewing prospective personnel, and checking references to ensure that personnel will satisfy WHS requirements. The CORs for this contract will provide all official written correspondence to the Contractor on acceptance or non-acceptance of proposed personnel.
1.6.8.3 Contractor and sub-Contractor personnel operating material handling equipment must be MHE, forklift and OHSA safety training certified. Equipment must not operate above the 3 mph speed set by Pentagon Safety Office. Individuals must complete the Pentagon safety training courses provided by the Standard Compliance Division (SCD) acquire in order to operate any Material Handling Equipment (MHE) and Self-Propelled Vehicles (SPV) on the Pentagon Reservation.
1.6.8.4 Conduct Requirements: The Contractor and subcontractors shall make certain that each employee complies with Federal Property Management Regulation, Title 32, CFR, and Part 234 concerning conduct on the Pentagon Reservation. The Government reserves the right to direct the Contractor to remove any contractor employee that fails to conform to requirements concerning conduct on the Pentagon Reservation and NCR.
1.6.8.5 Governmental Supervision of Contractor Employees: The Government shall neither supervise contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for individual contractor employees.
a. The Contractor shall ensure that contractor employees retain suitable and adequate current qualifications and proficiencies at no additional cost to the Government.
b. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, and integrity, and shall be responsible for administering disciplinary action as may be necessary to ensure satisfactory contract performance. In the event the Contractor fails to remove any employee from the contract work whom the KO or the COR deems incompetent, careless, insubordinate, unfit, objectionable or whose continued employment on the work is deemed by the Government to be inimical to the Government's mission, the KO may require the contractor to provide a suitable personnel alternative to perform in accordance with the performance work statement.
c. Contractor personnel may be required to attend mandatory Federal training at Government facilities.
1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the–KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.
1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.11 Key Personnel: The personnel listed below are considered essential to the work being performed hereunder. Prior to substituting, removing, replacing, or diverting any of the specified individuals, the Contractor shall notify the COR thirty (30) working days in advance and shall submit a written request and justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this Contract. The proposed substitution of personnel must meet or exceed the education, experience, and other technical requirements of the personnel being replaced. No change in personnel shall be made by the Contractor without the prior written consent of the KO. In the event the proposed substitution of key personnel does not meet or exceed the education, experience, and other technical requirements of the personnel being replaced, the Government reserves the right to require continued performance of previously approved key personnel or to require substitution of acceptable replacements for the individuals specified below.
1.6.11.1 Key Personnel Qualifications:
Position Minimum Qualification Requirements
Program Manager (PM)
The Program Manager has the overall responsibility for coordination of all technical activities on assigned projects associated with this
PWS.
• Experience: Fifteen (15) years of industry experience in overseeing facility/logistics management of at least one (1) contract of similar complexity to the work stated in the PWS.
“OR”
• Education: Bachelor’s Degree in Business Administration in Operation
Management; Logistics and Supply Chain Management or Supply Chain Management Logistics with five (5) years of industry experience in overseeing facility/logistics management of at least one (1) contract of similar complexity to the work stated in the PWS.
“OR”
• Active Project Management Professional (PMP) certification with five (5) years of industry experience in overseeing facility/logistics management of at least one (1) contract of similar complexity to the work stated in the PWS.
• Other requirement(s): Valid driver’s license from a state of the United States
Five (5) Production Control Team Leads
The Production Control Team Lead has the responsibility to manage all project activities, action items, and general function of the project.
• Experience: Ten (10) years involve facility/logistics support related services, of at least one (1) contract of similar complexity of work stated in the PWS.
• Education: High School Diploma
• Other requirement(s):
o Valid driver’s license from a state of the United States o Active Forklift certified o Active OSHA certified
Two (2) Logistics Coordinator
The Logistics Coordinator has the responsibility to ensure effective communication and coordination between all project participants (including Contractors, subcontractors, and Government).
• Experience: Minimum seven (7) years of industry experience in logistics management of at least one (1) contract of similar complexity of work stated in the
PWS.
• Education: BS/BA Degree.
• Other requirement(s):
o Valid driver’s license from a state of the United States o Active Material handling equipment (MHE) certified o Active OSHA certified o Active Forklift certified
1.6.11.2 Duties:
1.6.11.2.1 Program Manager (PM):
1.6.11.2.1.1 The PM shall have full authority to act on behalf of the Contractor on all matters during the performance of this Contract as detailed within this PWS.
1.6.11.2.1.2 The PM shall provide technical support with ongoing Government agency programs to manage facilities and resource allocation to ensure full coverage of logistical services.
1.6.11.2.1.3 The PM shall have sufficient technical knowledge and awareness of details to be able to recognize when technical problems are developing in the various disciplines and to initiate corrective actions. Directs the work of employees assigned to the project.
1.6.11.2.1.4 The PM shall respond and provide customer support to customer service requests as detailed in this PWS Part 5.
1.6.11.2.2 Production Control Team Lead:
1.6.11.2.2.1 The Production Control Team Lead shall have the authority to act for the Contractor on a day-to-day basis and to sign inspection reports and all other correspondence on behalf of the Contractor. Production Control Team Lead must be present at the RDF at all times overseeing all work in progress.
1.6.11.2.2.2 The Production Control Team Lead provide leadership, direction, and allocates tasks to ensure satisfactory performance and task completion.
Team Lead shall be present and oversee all logistical services being performed at the RDF.
1.6.11.2.2.3 The Production Control Team Lead shall have sufficient technical knowledge and awareness of details to be able to recognize when technical problems are developing in the various disciplines and to initiate corrective actions.
Analyzes existing and anticipated customer requirements, and provides technical solutions that results in an integrated approach to meet the mission.
1.6.11.2.2.4 The Production Control Team Lead shall respond and provide customer support to customer service requests as detailed in this PWS at section 5.3 thru 5.19.5.
1.6.11.2.2.5 Must maintain active/current forklift and OSHA certifications.
1.6.11.2.2.6 Production Control Team Lead duty locations:
1.6.11.2.2.6.1: PMBO: RDF
1.6.11.2.2.6.2: PMB:
1.6.11.2.2.6.2.1: PMB operation.
1.6.11.2.2.6.2.2: PMB’s Pentagon Internal (ramp) operation.
1.6.11.2.2.6.2.3: PMB’s warehouses.
1.6.11.2.2.6.3: The Office of the Secretary of Defense Joint Staff and Liaison Office
1.6.11.2.3 Logistics Coordinators:
1.6.11.2.3.1 Logistics Coordinators shall perform all logistics coordination duties which includes performing data entry in DPAS, planning, orchestrating movements of equipment and personnel to and from various locations, warehouses, disposal services, lease facilities and perform warehouse logistics tasks, such as inventory, issuing, transferring, and turn-in activities. Logistic Coordinators shall perform technical evaluations on third party logistics vendors to support the moving, relocation, and delivery of all items for large moves and surplus operations.
1.6.11.2.3.2 Logistics Personnel shall drive a Government-provided truck for the requirements detailed by the respective agency as detailed in this PWS at Part 3.
1.6.11.2.3.3. Logistics Personnel shall provide support in the set-up and breakdown of special event and ceremony sites detailed by the perspective agency as detailed in this PWS at section 5.13.14.
1.6.11.2.3.4 Logistics Personnel shall respond and provide customer support to customer service request as detailed by the respective agency as detailed in this PWS at section 5.3 thru 5.19.5.
1.6.11.2.3.5. Logistics Personnel shall provide support in the set-up and breakdown of system and executive furniture as detailed by the respective agency as detailed in this PWS at section 5.15.5.
1.6.11.2.3.6 Must maintain active/current forklift and OSHA certifications.
Identification of Contractor Employees:
1.6.11.2.3.6.1 All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.
1.6.11.2.3.6.2 The Contactor must ensure all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.6.11.2.3.6.3 Contractor personnel will be required to obtain and wear badges or CAC Cards that are visible above the waist in the performance of this service.
1.6.12 Contractor Travel: A Standards Compliance Division (SCD) Government vehicle will be utilized for some scheduled deliveries and/or visits. https://my.whs.mil/services/standards-and-compliance
1.6.13 Organizational Conflict of Interest: Contractor and sub-Contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.6.14 No Photos / No Video: No video or photography is allowed at any time by the Contractor or representatives of the Contractor except where authorized by the issuance of a Pentagon Photo Permit. Any video or photography requirements shall be conducted by Permit Holders on an as needed basis as determined by the COR.
1.6.15 Non-Disclosure Agreement (NDA):
1.6.15.1 The Contractor shall not release any information regarding any design, layouts, procurement quantities or other items relating to the Pentagon.
1.6.15.2 The Contractor shall not release any information regarding the layouts, roadways, specialized areas, event planning, and/or emergency incident information.
1.6.15.3 The Contractor must sign Non-Disclosure Agreements (NDAs) for the duration of the contract. The Contractor shall provide the signed NDAs five (5) days after award.
1.6.16 Phase-In/Transition/Phase-Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase-in/transition/phase-out period. During the phase-in/transition period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.
1.7 Safety: Contractor and sub-Contractor personnel shall comply with all Occupational Safety and Health Administration (OSHA) regulations and requirement.
Emergency assistance numbers and instructions are conspicuously posted in the office spaces. An effective and active safety, first aid, hazardous material handling, awareness training is performed. Contractor employees are familiar with all building fire alarm messages. All accidents are reported, using OSHA supplemental Form 101 and submitted with full cooperation given to the COR within twenty-four (24) hours. All oil or hazardous substance spills are reported to the COR and or the Building Manager within twenty-four (24) hours. All personnel must use the proper PPE for the task. All PPE meets OSHA requirements. All PPE is maintained and clean. Employees, occupants and visitors protected from injury using OSHA standards.
1.8 Contractor Limitation: The Contractor shall not hold the Government responsible for any action which results in illness, injury, or death. In addition to expecting compliance with Occupational Safety and Health Administration (OSHA) regulations, Department of Defense Instruction (DODI), and other applicable WHS safety and health regulations [refer to Attachment J – Safety Requirements – EM-385 (11.30.14) in Part 7], WHS expects support in these efforts to achieve safety excellence through the application of the OSHA Voluntary Protection Programs (VPP) elements.
PART 2
DEFINITIONS & ACRONYMS
2.0 Definitions:
Contractor - A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
Contracting Officer (KO) - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.
Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
Contract Specialist (CS): An employee of the U.S. Government; creates, examines, negotiates and monitors contractual agreement between the Government and the Contractor, and is the primary point of contact (POC) on contracts.
Defense Logistics Agency (DLA) Disposition Services (formerly known as Defense Reutilization and Marketing
Office (DRMO)). Responsible for the disposal of excess DOD personal property, foreign excess, personal property (FEPP), scrap, hazardous waste, and property requiring demilitarization.
Defense Reutilization and Marketing Office (DRMO): See Defense Logistics Agency (DLA) Disposition Services
Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.
Deliverable - Anything that can be physically delivered but may include non-physical things such as meeting minutes.
Defense Property Accountability System – The Department of Defense (DoD) property management system.
Financial Improvement and Audit Readiness – DoD’s financial management program focus on accountability and improving our stewardship of taxpayer resources.
Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
National Agency Check with Inquiries (NACI) is a background investigation for federal employees who will not have access to classified information.
Office of Personnel Management (OPM) – Federal Agency that sets Federal Offices operating statuses. Physical Security - Actions that prevent the loss or damage of Government property.
Quality Assurance - The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
Quality Assurance Surveillance Plan - An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.
Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
Small Packages - Packages weighing less than 40 pounds.
Sub-Contractor - One that enters into a contract with a prime Contractor. The Government does not have privy of contract with the sub-Contractor.
Top Eleven – The most senior leaders of the Department of Defense, consisting of: The Secretary of Defense, Deputy Secretary of Defense, Chairman of the Joint Chiefs of Staff, Vice Chairman of the Joint Chiefs of Staff, the Service Secretaries and the Military Chiefs of each uniformed service.
Work Day- The number of hours per day the Contractor provides services in accordance with the contract.
Work Week - Is defined as Monday through Friday, unless specified otherwise.
2.1. Acronyms:
COR Contracting Officer Representative DLA Defense Logistics Agency DOD Department of Defense DODCC Department of Defense Concessions Committee DPAS Defense Property Accountability System DRMO Defense Reutilization and Marketing Office FIAR Financial Improvement and Audit Readiness JS Joint Staff KO Contracting Officer MHE Material Handling Equipment NCIC National Crime Information Center NDA Non-Disclosure Agreement NIOSH National Institute for Occupational Safety and Health OCI Organizational Conflict of Interest PBMO Pentagon Building Management Office PDA Personal Digital Assistant PFPA Pentagon Force Protection Agency PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RDF Remote Delivery Facility SPV Special Purpose Vehicle TE Technical Exhibit
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3.0 General: The Government shall provide, the facilities, equipment, materials, and/or services listed below.
Government property includes Government furnished property (GFP) and other Government property and facilities.
The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.
Material or equipment that becomes damaged during this work shall be replaced with material or equipment of at least equal quality, value, and function by the Contractor and at its expense. All replaced material or equipment shall be approved by the COR prior to replacing.
3.1 Facilities/Property: The Government will furnish the necessary workspace for the Contractor staff to provide the support outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.
3.1.1 The Contractor shall create and maintain all GFP records (to include but not limited to location, condition, service dates). A monthly report shall be provided to the CORs and KO.
3.1.2 GFP located in the Pentagon and the Government warehouse is available for Contractor use only at those sites and shall not to be taken off site.
3.1.3 The Contractor shall be responsible for any and all damage or loss of Government property and facilities and bodily injury caused by Contractor personnel. This includes, but is not limited to, damage or loss of equipment, furniture, walls, elevators, floors, Material Handling Equipment (MHE), vehicles or other property owned or leased by the Government. The Contractor shall notify the COR within twenty-four (24) hours of any damage or loss of GFP or facilities and submit a damage report within 48 hours.
3.1.4 The Contractor shall maintain Government provided space(s) and equipment in a neat, clean, orderly fashion, and return the space(s) and equipment to the Government at the expiration of the contract in the same condition as at the beginning of the PWS.
3.1.5 The Government is not responsible for any damage or loss to the Contractor's or Contractor’s employees stored supplies, materials, or equipment.
3.1.6 The Contractor shall be responsible for reporting all repairs required of GFP assigned under this PWS to include but not limited to equipment and property, including but not limited to repairs of Electronic devices, trucks, tractors, trailer, SPVs, pallet jacks and facilities damaged during the performance of this PWS due to its own negligence.
3.2 Equipment: The Government will provide the Contractor all material-handling equipment necessary to perform required functions of this PWS within Government warehouses and the Pentagon. The Contractor shall not use property provided by the Government for any purpose other than in the performance of this PWS. For complete listing of Government provided powered equipment, See Attachment J-B2.
3.2.1 The Government shall provide MHE, Pallet-Jacks, Fork-Lifts, Box-Trucks, Vans, Stake- Beds, and Loading Dock levelers.
3.2.2 Contractors are authorized to use GFP such as trucks, tractors and trailers off site.
3.2.3 RESERVED
3.2.4 All Contractor personnel shall attend Government provided safety training upon contract start date for Material Handling Equipment (MHE) and Special Purpose Vehicle (SPV) to operate powered warehouse equipment on the Pentagon reservation. A certificate of completion to be kept on file at the Pentagon Safety Office. Driving privileges may be revoked for violation of specific MHE or SPV safety rules and policies.
3.2.4.1 SPV:
3.2.4.1.1 Contractor personnel shall inspect SPVs, Pallet Jacks and other Government-provided equipment to ensure it is in a safe operating condition prior to each use.
3.2.4.1.2 Discrepancies or issues must be reported to the Dock Master within twenty-four (24) hours.
3.2.4.1.3 Contractor personnel shall not operate SPVs, pallet jacks or forklifts in the interior of the Pentagon building except in freight elevator banks and at the RDF.
3.2.4.1.4 A three (3) mile per hour speed limit is strictly enforced at all times.
3.2.5 Box Truck operator shall maintain a class A Operators License with an “Air Brake” endorsement.
3.2.5.1 Operator shall be skilled in the operation of gasoline or diesel-powered trucks or tractor-trailer combinations equipped with two or more driving wheels, with four or more forward speed transmissions, which may include two or more gear ranges.
3.2.5.2 Operator must be able to perform difficult driving tasks such as backing truck to loading platform, turning narrow corners, negotiating narrow passageways and keeping truck and tractor-trailer under control particularly on wet or icy highways.
3.2.6 Equipment must never be operated above the three (3) miles per hour speed limit set by Pentagon Safety Office.
3.2.7 The Contractor shall provide routine checks, to include, the oil, tire pressure, fluid levels, etc. and use reasonable care of Government owned and leased property and equipment.
3.2.8 The Contractor shall ensure the truck tires are checked during vehicle loading and unloading.
3.2.9 The Contractor shall notify the COR within twenty-four (24) hours of any issue(s) arise requiring maintenance or…
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