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HQ0034-14-R-0002
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Performance Work Statement for Base Operations and Support Services (BOS) for United States Court of Appeals for the Armed Forces (USCAAF) & Hybla Valley Federal Building (HVFB)

HQ0034-14-R-0002

C-1.0 INTRODUCTION

C-1.1 PERFORMANCE OBJECTIVES

C-1.1.1 Optimum longevity of all building systems through a well-managed operations, maintenance, and repair program.

C-1.1.1.1 A rapid, smooth transition from contract start to full operational capability, including good faith resolution of pre-existing contract deficiencies and other required reconciliations.

C-1.1.1.2 Strict compliance with manufacturer recommended scheduled maintenance or other Government approved standard of equal or higher level.

C-1.1.1.3 Accurate diagnosis and prompt resolution of system problems identified through service calls, preventive maintenance, or contractor initiated proactive inspections.

C-1.1.1.4 An aggressive contractor inspection system (quality control) that emphasizes on-going systematic analysis of potential problems so as to reduce the probability of future system failures.

C-1.1.1.5 Contractor independent performance consistent with the need to keep the contracting officer’s representative (COR) informed of current status of building systems, anticipated service interruptions, and other vital information.

C-1.1.1.6 Maximum customer satisfaction through prompt, courteous resolution of customer concerns.

C-1.1.1.7 A Government-contractor relationship characterized by mutual trust and support. Facility systems operations and service support.

C-1.2 BACKGROUND OF REQUIREMENT. In the past, the Government utilized multiple contracts to provide required support for facility systems operations and service support. The operations and related service support functions are now to be consolidated into one Base Operations and Support Services (BOS) contract. The Government determined that it would be considerably more effective and efficient if a number of additional support services were included in a single firm-fixed-price contract. The single Contractor would provide an integrated management approach that orchestrates all system operations, support services, and minor construction with an integrated maintenance management system.

C-1.3 Statement of Need (Scope) C-1.3.1 General. This contract includes all labor, supervision, tools, materials, equipment, transportation, and management necessary to provide for all facility systems operations and service support to include minor construction for the United States Court of Appeals for the Armed Forces (USCAAF), and Hybla Valley Federal Building (HVFB). attachments J-C2 “Master Equipment Inventory” and J-C3 “Historical Workload Data” contain information and pertinent statistics for the two facilities.

C-1.3.2 Contract Type. This is a combination firm fixed-price / indefinite quantity contract.

C-1.3.3 Scope of Services. As part of the fixed-price the Contractor shall provide all facility system operations (C-5.1) and facility support services (C-5.2). Major Repairs and Minor Construction (C-5.3) with estimated cost over $2,000.00 may be acquired using firm-fixed-price Indefinite Quantity (IQ) task orders, subject to the Davis Bacon Act (DBA), as detailed in section C-5.3 of this PWS. With the exception of any single repair that exceeds $150,000.00 (labor plus material); the Contractor is responsible, under the fixed-price portion of the contract, for the first $2,000.00 of all repairs. The Government is not obligated to utilize the Contractor for major repairs or minor construction however the Contractor is obligated to provide those services if requested by the Government.

C-1.3.4 System. This performance work statement emphasizes Contractor “system” responsibilities. The term “system” means all components normally associated with the system even if not specifically identified in the contract. The term “system” encompasses all ancillary parts required for the total system to properly function as intended and accomplish its purpose.

C-1.3.5 The major functional areas of this contract are facility system operations, facility support services (including custodial, grounds maintenance, trash and refuse removal, pest control, and snow and ice control), major repair and minor construction, and the computerized integrated maintenance management system (CIMMS), MAXIMO for work orders and service calls. Due to the different performance periods of the existing contracts not all facility support services required under this contract will start at the same time (see attachment J-B1, “CLIN Summary” for period of performance details).

C-1.3.5.1 System operations encompasses operation, preventative maintenance, and repairs of facility and infrastructure systems, roof and parking lot maintenance, and locksmith services.

C-1.3.5.2 Facility services encompasses custodial services, refuse collection and disposal, snow and ice control, pest and animal control, grounds maintenance and landscaping.

C-1.3.5.3 Major repair and minor construction are further defined in section C-5.3 of this PWS.

C-1.3.5.4 Computerized Integrated Maintenance Management Systems (CIMMS), MAXIMO. Encompasses tracking and reporting information related to service calls, preventative maintenance, Government –Industry Data Exchange Program (GIDEP) alert, repairs, and work order requests from receipt to completion.

C-1.3.6 The contract requires the contractor to operate, maintain, and repair all mechanical, electrical, plumbing, and utility systems installed in the buildings, including air-conditioning equipment and systems, air-handling/distribution equipment and systems, domestic water equipment and systems, electrical equipment and indoor - outdoor lighting systems, heating equipment and systems, HVAC systems (see J-C16 HVAC Maintenance Schedule/Frequency) and energy management controls and monitoring equipment, sanitary sewage equipment and systems, storm drainage equipment and systems, underground utility systems, all above systems visible or hidden, and portable fire extinguishers. The contractor’s responsibility for utility systems begins immediately at the point where the local municipality or other provider terminates its service. The contract includes all building support services, including: potable water, gas, electricity, sewer, chilled water, condenser water, steam supply, and condensate lines. (see attachment J-C15 Preventive Maintenance Schedule/Frequency) C-1.3.7 The Contractor may be required to handle and remove asbestos on a small scale, short duration basis, e.g., the removal or encapsulation incidental to the performance of the preventive maintenance and repairs.

C-1.3.8 A master inventory equipment list is contained in attachment J-C2. Government Furnished Parts or Materials (GFP/GFM) and equipment may be added or deleted from this contract by the Government. If such additions result in an increase or decrease in contractor costs, the Government may adjust the contract price in accordance with the Section I, FAR Clause 52.243-1 Changes. The Government makes no representation or guarantee as to the condition of equipment on the start date of the contract, and no adjustments will be made in contract price relative to equipment condition or age after award.

C-1.3.9 Hours of Operations. Government core duty hours are Monday through Friday, 0700 to 1700. Some mission situations will require the Contractor to work outside core duty hours (see attachment J-C7, “Service Location with Hour Requirements”). These situations include, but are not limited to, disruption of services, e.g., unscheduled/scheduled outages, scheduling of facility services, or contingency accidents/incidents, or other emergencies. Another example would be when a construction contractor requires a water outage outside core hours. The draining and refilling of the water system outside of the core hours would be a requirement of this contract.

C-1.3.9.1 Holidays. The days specified below are federal holidays.

New Year’s Day 1st of January

Birthday of Martin Luther King, Jr. 3rd Monday of January

Washington’s Birthday 3rd Monday of February

Memorial Day Last Monday of May

Independence Day 4th of July

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veteran’s Day 11th of November

Thanksgiving Day 4th Thursday of November

Christmas Day 25th of December If the holidays falls on a Saturday, it is usually observed on the previous Friday; if the holiday falls on Sunday, it is usually observed on the following Monday. Occasionally additional government holidays are mandated by official declaration.

C-1.3.9.2 Office Closures. Extreme weather conditions, other emergency situations, and other acts of nature (e.g., floods, earthquake) may warrant an office closure or a delay in normal operating hours. The COR will inform the Contractor of the operating decision.

C-1.3.9.3 Emergency Situations. Building Operations During Emergency Situations. The Contractor shall operate the building during all emergency situations including fires, accident and rescue operations, contractor or Government personnel strikes, civil disturbances, natural disasters, utility service outages and military contingency operations. Emergency situations and contingency operations at the facilities may require the contractor to operate either for an extended schedule or on a curtailed basis, as directed by the CO.

C-1.3.9.4 Interruptions. The Contractor’s services may be interrupted for fire drills, or other emergency training exercises or classes in conjunction with the Pentagon Force Protection Agency Evacuation and Emergency Program. The Contractor shall be expected to participate in the fire drills or other emergency training exercises or classes and such participation will be considered when assessing the contractor’s performance quality level for the affected period.

C-1.3.10 Historic Workload Data. The historic workload data in attachment J-C3 illustrates service calls and further classified by priority, date and location for the period indicated. The information contained within J-C3 is provided as historical information and not necessarily an indication of anticipated workload under the contract awarded as a result of this solicitation.

C-1.3.11 Locations of Performance.

C-1.3.11.1 Hybla Valley Federal Office Building (HVFB): The Hybla Valley Federal Office Building is located at 6801 Telegraph Road, Alexandria, Virginia. The site is bordered by Telegraph Road and mostly natural woodlands, but includes the gated entrance on South Kings Highway and a grass swath (approximately 10 feet wide extending from the curb) running along the adjacent property of the United States Army Reserve Center.

C-1.3.11.2 United States Court of Appeals for the Armed Forces (USCAAF): The USCAAF is located at 450 E Street, N.W., Washington, D.C. The site is bordered by E Street N.W., 5th N.W., and the E Street parking lot driveway (which includes free-standing security planters that are to be maintained).

C-1.3.12 Excluded Items. The items excluded from the contractor’s liability for base service repair are: chimneys, overhangs, agency owned hydraulic door closures, roads, curbing, patios, and agency owned automatic doors, security barriers, and structural support systems. These items are not part of the firm fixed price work of this contract.

C-2.0 Applicable Documents. All Work shall be in accordance with all applicable local, state, and federal codes and regulations, including but not limited to:

American National Standard Institute websites http://www.ansi.org/ and http://www.ashrae.org National Fire Protection Association (NFPA) Standards and Codes http://www.nfpa.org/catalog/

American Society of Mechanical Engineers - www.asme.org

National Electric Institute - www.netaworld.org

R.S. Means (Estimator) - www.rsmeans.com

National Fire Protection Agency - www.nfpa.org

Environmental Protection Agency - http://www.epa.gov/epahome/laws.htm

Tree Care Industry Association Standards: http://www.treecareindustry.org

(Formerly the National Arborist Association)

International Electrical Code

International Building Code

International Fire Code

International Plumbing Code

International Mechanical Code

Additional performance standards requiring CFR compliance are listed in section 6.0 of this PWS.

C-2.1 ACRONYMS AND DEFINITIONS

Acronym or Term
Definition
Architectural and Structural
All building systems customarily included in CSI Divisions 2,3,4,5,6,7,8,9,10,13, to include building core shell, building improvements and finishes, and exterior site improvements (e.g., paving, walkways, exterior lighting, etc.), but excluding equipment owned and operated by tenant agencies or concessions contractors unless indicated otherwise. Includes locksmith services, touch-up painting, door, ramp maintenance, signage and directories.
BMO
Building Management Office
BOC
Building Operation Center
BOP
Building Operating Plan
Breakdown
The stoppage or collapse of equipment of a facility, or a component thereof, that requires immediate corrective action to restore it to an operating condition.
CAFM
Computer-aided facility maintenance system
Clean
Removal of dirt or impurities. As used for acceptance of work, means gleaming, bright, free from dirt, contamination or impurities, unsoiled, unstained, neat and tidy, having no flaws or roughness, clear, regular or having few corrections.
Contracting Officer (CO)
A government employee with the authority to enter into, administer, and terminate contracts and make related determinations and findings.
Contractor Representative
A person(s) designated by the contractor to be the Company authorized representative. One such person shall serve as the Government’s principal point of contact.
Contractor
The term Contractor refers to both the prime Contractor and subcontractors. The prime Contractor shall ensure that subcontractors comply with the requirements of this contract.
COR
Contracting Officer’s Representative. An individual designated by the Contracting Office to act as a liaison between the Contractor and the Contracting Officer within the limits of their delegated authority. A COR may not change the contractual requirements nor obligate the government in anyway.
Core Hours
Monday through Friday, 0700 to 1700
Contingency Plan
A document describing options for action to be implemented in the event of specific occurrences.
Construction Debris
Includes, but is not limited to plaster, wallboard, stone, ceramic tile, contaminated wood, etc. Contaminated wood includes, but is not limited to scrap lumber, crates, wooden boxes, pallets, and skids.
Customer Satisfaction
Customer’s opinion of the quality level of the work accomplished.
Defect
Failure to meet a standard for successful performance.
DBA
Davis Bacon Act
Disaster Preparedness
The activities and measures designated or taken to protect resources from the effects of attacks, natural disasters and major accidents; to restore primary mission assets after the events; and to fulfill the humanitarian relief responsibilities of commanders
Domestic Hot Water System
Domestic hot water systems consists of but not limited to include hot water heat exchangers, pumps, fans, make-up systems, expansion tanks, instrumentation, water treatment, and other associated equipment.
Electrical
All building and site systems of the types generally included in Division 16 in RS Means Facilities Construction Cost Data, with the exception of Control Systems, Telecommunication Systems, Security Systems and equipment owned by a servicing public utility.
Emergency Back-Up Power Systems
Systems include, but are not limited to, diesel generators, gas generators, UPS systems, storage tanks, System Control and Data Acquisitions (SCADA) systems, and automatic transfer switch panels.
Exterior Electrical Distribution System
Systems consists of, but not limited to, overhead and underground electrical distribution lines, transformers, manholes, substations, switching stations, electrical vaults, exterior lights, meters, low voltage electrical wiring devices, parking lot lights, compound lighting, building exterior lights, and electrical equipment.
Emergency Back-Up Generators diesel and gas (Chemical) Octane Grade
Laboratory Chemical fuel Octane Grade test (certification and re-certification).
ETSD
Engineering Technical Services Division of the Defense Facilities Directorate.
Federal Acquisition
A federal regulation establishing uniform policies for acquisition by all executive.
Regulation (FAR)
agencies
FFD
Federal Facilities Division of the Facilities Services Directorate.
Fire Protection and Detection Systems
Systems consists, of but not limited to, include fire pumps, fire alarms, smoke/heat/Gas detectors, for suppression sprinkler system, and the associated electronics and computer hardware and software.
Heating, Ventilation and Air-conditioning (HVAC)
HVAC includes all systems with the function of providing ventilation or temperature control to building spaces. HVAC equipment is a subset of Mechanical, Electrical and Controls equipment and systems, and intersects the definitions of each of these. Includes all components, devices, equipment and associated systems, including compressors, blowers, motors, drive assemblies, fans service valves, dampers, condensers, cooling coils, piping, pumps, purge units, control systems and wiring, duct work, burner assemblies, combustion chambers, thermostats and temperature controls, registers, condensate drip pans and drains, grills, evaporators, air filters, and all other items of equipment essential to the proper operation of the HVAC equipment and systems in accordance with manufacturer’s recommendations. Includes high and low pressure systems (see attachment J-C16 HVAC maintenance Schedule/Frequency) .
Interior Architectural and Structural Systems
Includes, but is not limited to, all architectural and structural maintenance and repairs to the facility interior including glass window panes, Americans with Disabilities Act door operates, Automatic and manual interior and exterior doors (hardware, trimming, adjusting and changing) door-locks, door hinges, door stops, stairways; air-conditioning and air handling equipment; interior walls, floor coverings, concrete floors, ceramic tile, interior stairways, ceiling systems and ceiling tile, venetian blinds, bathroom fixtures, shower room fixtures, partitions between stalls, sinks and toilet fixtures, soap dispensers, paper towel and toilet paper holders. Work includes: touch up painting, caulking , sealing and spackling, and operational performance checks.
Major Repair
Repairs with estimated costs of $2,000.01 to $100,000.00 (labor plus material). These repairs will be procured via firm-fixed-price indefinite delivery task orders. All work estimates shall be consistent with ordering procedures detailed in section c-5.3.2 of this PWS
Maintenance
The day-to-day, periodic, or scheduled (see attachment J-C15 Preventive Maintenance Schedule/Frequency) work required to preserve real property or equipment to such a condition that it may be effectively utilized for its designated purpose. The term includes work undertaken to prevent damage and/or failure that otherwise would be more costly to restore.

Means Repair and Remodeling

Cost Data A data system developed by R.S. Means Company which can be used to prepare construction estimates. The Contractor shall use the last edition.

Minor Construction
Minor Construction projects over $2,000.01 shall be awarded by task order. All work estimates shall be consistent with ordering procedures detailed in section C-5.3.2 of this PWS.
Minor Repair
Restoration of equipment, systems, or facilities to such condition that they it may be effectively used for their its designated purposes. Minor repairs may be adjustment, overhaul, reprocessing, or replacement of constituent parts or materials that are missing or have deteriorated by action of the elements or usage, or replacement of the entire unit or system if beyond economical repair. The estimated cost, inclusive of labor and materials, of repair is $2,000.01 or less. Minor repair costs are included in the contract firm-fixed-price.
Miscellaneous Systems
Additional Work ordered directly by the COR within the scope of the contract at no additional cost to the Government. Low skill level work (e.g., minor repairs to office finishes or fixtures, contractor escort, minor shipping and receiving etc.) but may include. Minor welding and other services. This work may be required outside of normal working hours. Miscellaneous work is accomplished in the same time frame as routine service calls.
Miscellaneous Systems
Systems consists of but not limited to environmental detection alarms; loading dock lifts, grounding wires; manhole access devices; lightning protection systems and associated hardware; and egress lighting consisting of luminescent strips in hallways, directional arrows, and field panels.
Natural and Compressed Air/Gas Systems
System consists of but not limited to natural and compressed air/gas distribution lines, piping, valves, regulators and meters.
Non Core Hours
All hours outside core hours.
OEM
Original Equipment Manufacturer
Plumbing Systems
Consists of, but not limited to, all water distribution lines, sanitary sewage lines, roof drainage components, fire suppression systems, distribution boxes, valves, piping, fittings, fixtures, gutters, gauges, vents and roof jacks.
PM
Preventative Maintenance. Includes, but not limited to, periodic inspection, testing, HVAC system, load and no load generators, main electrical breaker switches inspection, cleaning, start-up & Shut down HVAC unit, backflow devices, boiler systems closed and opened loop, combustion chamber analysis test, touch-up painting, lubrication, and adjustment; insulation of equipment; lubricating and oil replacement; filter cleaning and replacement; minor parts replacement, and repairs required to keep systems and equipment in optimum operating condition and to minimize malfunction, breakdown and deterioration of equipment and comply with OEM requirements.
Quality Assurance (QA) Program
A program implemented by the Government to evaluate the output quality and responsiveness of the Contractor to ensure that the Government receives the services in accordance with the contract. The Government’s Quality Assurance Program is not a substitute for the Quality Control Program implemented and administered by the contractor.
PWS
Performance Work Statement
Quality Control (QC) Program
The Contractor’s system of controlling the equipment, systems, or services to insure that requirements of the contract are met. The contractor is responsible for QC and for offering to the Government only compliant supplies and or services.
Repair
The restoration of a broken, damaged, or failed devices, equipment, parts or systems to an acceptable operating or usable condition or state.
Roof Systems
Consists of but not limited to built-up, antenna, asphalt and fiberglass shingles, rubber membrane, corrugated metal, and standing seam metal roofing types.
Routine Maintenance and Repair
Repair or replacement work is necessitated by normal wear and tear over time.
Sanitary Sewer System
System consist of but not limited to, sanitary sewer lines, main connections, septic tank systems, oil/water separators, and grease traps.
Service Calls
Unscheduled maintenance and routine repair; construction; alteration; fabrication of miscellaneous items; installation of equipment and miscellaneous items; locksmith services. Material costs include parts or entire unit replacement if repair is not economically feasible. All service work is included in the firm fixed-price portion of the contract.
SCA
Service Contract Act
Solid Waste
Includes all burnable refuse.
SOMM
System Operation Maintenance Manuals.
SOO
Statement of Objectives
SOW
Statement of Work
Storm Water System
Storm sewer lines, risers, inlets, catch basins, sump pumps, surge tank, perforated sub-drains, oil/water separators and piping
System
A combination of related elements organized into a complex whole to perform a function. Includes all components and ancillary parts necessary to accomplish the intended purpose of the system, whether or not these items are specifically listed in the contract.
Water Distribution System
Systems consists of but not limited to, water treatment equipment, water storage tanks, hot water tank anode, all associated controls, water hose bid, water lines, valves, hydrants, meters, water pressure regulator, water tank catholic protection, underground irrigation systems, non-potable/reuse systems, underground and above ground fire suppression systems, and meters. Drinking water system elements include distribution mains, arterial mains, filters, water storage reservoirs, and system accessories such as, but not limited to, valves, service connectors, state certified backflow testers, and backflow preventers.
Work Order Request
Request for work generated in the MAXIMO.

C-3.0 GOVERNMENT FURNISHED SPACE, EQUIPMENT, AND SERVICE

C-3.1 Government Furnished Equipment. The Government will provide office space and equipment listed below. See Attachments J-C2 “Master Equipment Inventory” and J-C4 “Estimated Building Area Measurements” for more details. The Government will furnish or make available certain Government-owned, equipment, information, facilities, materials, and services (collectively referred to as government furnished property) for use in connection with this PWS. The contractor shall return government furnished property in the same condition as received, normal wear and tear excepted, on the contract expiration date. The contractor shall be responsible for maintaining, repairing and/or replacing any government furnished property during the contract period at no additional cost to the government. Title to all government furnished property shall remain with the Government. Lack of property does not relieve the contractor from performing the tasks within this contract.

C-3.1.1 Idle or Undocumented Equipment. The contractor shall report to the COR, in writing, all cases where government furnished property is no longer required for the performance of the contract, and the COR will direct procedures to remove the excess equipment. The contractor shall also report to the COR any government furnished property found during the term of the contract and not included in the existing PWS inventory.

C-3.1.2 Theft, or Damage to Government Furnished Property. The Contractor shall implement safeguards, controls, and security measures to prevent pilferage, theft, and abuse of government furnished property. The Contractor shall notify the COR immediately upon discovery of any loss, theft, or damage to government furnished property. This notification may be in person, by telephone, or by email. The contractor shall follow-up with a completed Form DD200 within one week. The Government will research the cause of the loss, will determine fault, and will notify the contractor how the item will be replaced. The Contractor shall place all relevant documentation in government furnished property files.

C-3.1.3 Government-Supplied Computers. Government will provide access to information systems, applications, data, and other assets under appropriate security measure on an onsite basis. Government assets shall not be removed from facilities. The contractor shall use the Government’s approved custom computer-aided facility maintenance (CAFM) system for the work effort under this contract. The system currently in use by the Government is a user-customized application of MAXIMO. The Government reserves the right to change the system or access allowances at any time during the contract period. The Government will provide one computer workstation loaded with a licensed copy of the MAXIMO software. The Government will have continual access to the MAXIMO system. Maintenance logs, equipment files and records, and other data shall be entered and maintained on this system

C-3.1.4 Missing, Stolen, Lost, and Recovered Property. The contractor shall comply with all Government rules and regulations pertaining to GFE lost, missing, stolen, damaged, abused (excessive wear and tear), or destroyed while in the contractor’s possessions.

C-3.1.5 Live Plants. The Government will provide plants, including bulbs, rhizomes, corms and tubes, for seasonal displays to be planted and maintained by the contractor in accordance with sections C-5.2.6 and C-5.2.7 of this PWS.

C-3.2 Government Furnished Work Space. The Government has inspected the facilities available to the contractor for compliance with the Occupational Safety and Health Act (OSHA) and abated hazards. The Government will correct subsequent OSHA hazards identified, taking into account safety and health priorities. Compliance with the Occupational Safety and Health Act and other applicable laws and regulations for the protection of the contractor’s employees is exclusively the obligation of the contractor. The Government will assume no liability or responsibility for the contractor’s compliance or non- compliance with such requirements, with the exception of the aforementioned responsibility to make correction. Prior to any modification or alteration of space of the furnished facilities, the contractor shall provide all documentation, including estimated cost (if any) describing, in detail, the modification request. No alterations to the facilities shall be made without specific written approval from the CO; however, in the case of alterations necessary for OSHA compliance, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the Government in the same condition as received, fair wear, tear, and approved modifications expected.

TYPE OF SPACE APPROXIMATE SQ FT. BLDG.

Office 225 HVFB Misc. Storage 1,800 HVFB

Admin. Office 192 GD Trailer (Pentagon)

Office/Shop 100 USCAAF

C-3.3 GOVERNMENT FURNISHED SERVICES

C-3.3.1 Training. The Government will provide training on Government provided information systems and applications. This training will involve a “train the trainer” approach. The Government will provide the contractor with a set of documents to support the training of its personnel. The Contractor shall provide a list of individuals that have been identified for training to the COR within 5 days following contract award. The contractor shall coordinate with the COR to establish a schedule for training during the transition period. Any additional training, including that provided after the transition period will be the responsibility of the contractor with the exception of training associated with major system upgrades, which shall be provided by the government and coordinated through the COR.

C-3.3.2 Police and Fire Protection. The Government will provide all security protection. The Contractor shall notify the appropriate office for emergency services and shall cooperate with all police and fire programs, drills, and instruction.

C-3.3.3 Local Area Network Capabilities. The Government will furnish the Contractor with access to its existing Local Area Network (LAN) with Internet access. The Government will provide for connectivity of equipment to the existing access point. The contractor shall notify the appropriate office when maintenance, repair, or change in service is required. Contractor personnel shall not relocate government furnished access points to the LAN or in any way tamper with the LAN lines. The Government is responsible for approving contractor requests for upgrades or changes in the LAN service provided at the Government discretion. The Government will furnish the contractor with access to the electronic mail system along with any necessary software packages. These systems shall be utilized for official business only.

C-4.0 CONTRACTORS-FURNISHED

C-4.1 The Contractor shall furnish all items required for contract performance that are not defined in paragraph C-3.0 Government Furnished Space, Equipment, and Service.

C-4.2 Replaced and Refurbished Parts Standards. The contractor shall provide new or factory reconditioned parts and components when providing maintenance and repair services as described herein. The Contractor shall ensure all replacement units, parts, components, and materials used in the maintenance, repair, and alteration of facilities and of equipment are compatible with that existing equipment on which it is to be used; are of equal or better quality than original equipment specifications; comply with applicable Government, manufacturer, commercial, or industrial standards; and used in accordance with original design and manufacturer intent. If the original manufacturer has updated the quality of parts for current production, Contractor shall ensure parts supplied under this contract are equal to or exceed the updated quality. The contractor shall retain the parts replaced for at least 10 working days after completion of the job and make these parts readily available for inspection by the COR upon request.

C-4.3 Manuals and Instructions. The Contractor shall obtain and maintain manufacturer's operating instructions and maintenance manuals on all new equipment installed by the contractor. These documents are property of the Government and the contractor shall turn them over to the COR within five working days after completion or termination of the contract.

C-4.4 Items not Meeting Standards. When material, equipment, and component selected for work items already accomplished are unacceptable to the Government, the Contractor shall, at no cost to the Government, remove, replace, and rework material, equipment, and components so that compliance with the Government's requirements are satisfied.

C-4.5 Submittals. The Government reserves the right to require the Contractor to submit replacement parts and other items for approval prior to installation.

C-4.6 R.S. Means. The Means Cost Data Books are incorporated into the contract by reference. Within 10 calendar days after award the Contractor shall provide the Contracting Officer with two complete sets of the print and CD-ROM version of the R.S. Means Cost Data books identified in section C-5.3.2 of this PWS.

C-4.7 Phone Services. The contractor shall make arrangements with the appropriate service provider to secure telephone lines and service.

C-4.8 Uniform Requirement. The Contractor shall require all employees to wear distinctive uniform clothing for ready identification, and shall ensure that every employee is in uniform no later than the time specified by the Contracting Officer, or otherwise, no later than ten (10) working days from the date an employee first enters on duty. The uniform shall have the Contractor’s name easily identifiable and attached in a permanent or semi-permanent manner, such as, a badge or monogram. Employees shall be required to dress neatly, commensurate with the tasks being performed. Except for the color(s) currently being used by the Government, any color or color combination, as appropriate, may be used for the uniforms.

C-5.0 SPECIFIC REQUIREMENTS. The Contractor shall provide facility operations and support services for HVFB and the USCAAF. The overall standards for contract performance are in the table below:

PERFORMANCE-BASED MATRIX – Facility Operations and Support Services

Overall Desired Outcome
Standard for Success Applicable to Overall Performance
Performance Threshold
Incentive (positive and/or negative)
The Contractor shall provide facility operations and support services for HVFB and the USCAAF.
Contractor actions preserve the asset value of the building and systems.
No more than (1) one defect per month.
Payment of contract price.

Performance evaluated on CPARS system which is linked to the Past Performance Information Retrieval System (PPIRS) for use in future source selections.

Contractor’s exhibits reasonable and cooperative behavior and a commitment to customer satisfaction; and a business-like concern for the interest of the Government.
No more than (1) one defect per month.
Customer satisfaction ratings are “good” or higher.
No more than (5) five defect per month.
Operating costs to the government are minimized without compromising other contract requirements.
No more than (1) one defect per month.
Compliance with required codes, statuses, and regulations and OEM requirements.
No more than (1) one defect per month.
Continuously proactive Contractor initiated repairs to prevent system failures and maximize value add to the Government.
No more than (1) one defect per month.
Contractor reprioritizes work in response to Government identified short suspense, sensitive support requirements.
No more than (2) two defect per month.
Specifications in Building Operating Plans are followed for effective and efficient operations.
No more than (1) one defect per month.
All work meets the standards specified herein and is accomplished in conformance with approved and accepted industry standards including ASME, OSHA and ASHRAE, the equipment manufacturer standards; all applicable activity, local state, and federal standards; laws, regulations, building codes and safety codes.
No more than (0) zero defect per month.
Compliance with the current requirements of the Virginia Uniform Statewide Building Code (VUSBC), Virginia Statewide Fire Prevention Code, Virginia State Health Code requirements in the operation and maintenance of facilities under this contract, and WDC code requirements as applicable.
No more than (0) zero defect per month.

C-5.1 FACILITY SYSTEMS OPERATIONS. The Contractor shall operate, maintain, and repair the supporting facility systems below.

C-5.1.1 INFRASTRUCTURE SYSTEMS. The contractor shall operate, maintain, and repair the infrastructure systems identified below.

C-5.1.1.1 Storm Water System. The contractor shall maintain and repair all components associated with the storm water system to include but not limited to manhole covers, drainage grates, cleaning and ensuring a free flowing system.

C-5.1.1.2 Emergency Backup Power Systems. Contractor shall maintain full fuel liquids levels at all times after each no load and load maintenance test and after in case of emergency used occurred on all systems for routine operations. Contractor may negotiate costs of additional fuel required due to emergency situations or other unusual instances of fuel consumption in excess of three calendar days. Contractor shall establish necessary coordination and agreements with fuel companies to provide fuel as needed during extended outages.

C-5.1.1.3 Water Distribution System. The Contractor shall operate, maintain, and repair all potable, non potable, hot and cold water systems to include but not limited to piping, in ground or above, valves, hydrants, pumps, pressure gauges, fittings, back flow preventors, pressure reducers, storage tanks, air traps, expansion joints, sight glasses and strainers and filters.

C-5.1.1.4 Sanitary Sewer System. The Contractor shall operate, maintain, and repair all piping associated with all waste water to ensure a free flowing drainage system.

C-5.1.1.5 Natural and Compressed Air/Gas System. The Contractor shall ensure the consistent, reliable operation of the natural gas distribution system to include meter reading.

C-5.1.1.6 Exterior Electrical Distribution System. The Contractor shall operate, maintain and repair all exterior electrical system components that consists of, but not limited to, overhead and underground electrical distribution lines, transformers, manholes, substations, switching stations, electrical vaults, exterior lights, meters, low voltage electrical wiring devices, parking lot lighting, generators, transfer switches compound lighting, building exterior lights, and electrical equipment.

C-5.1.1.7 External Architectural and Building Systems.

C-5.1.1.7.1 The Contractor shall operate, maintain, and repair the additional Infrastructure systems.

C-5.1.1.7.2 Manholes. Contractor shall maintain lock down devices and remove or install as required for inspections and evaluations.

C-5.1.1.7.3. Utility Meters. Contractor shall assist utility providers to obtain monthly gas, water, and electrical utility meter readings.

C.5.1.1.8 PERFORMANCE-BASED MATRIX – Facility Infrastructure Systems

Desired Outcome
Standards for Successful Performance
Performance Threshold
Incentive (Positive and/or Negative)
The Contractor shall maintain, repair, and operate the supporting facility infrastructure systems.
Systems are operated and maintained as designed.
No more than five (5) defects per month.
Payment of contract price.

Performance evaluated on CPARS system which is linked to the Past Performance Information Retrieval Systems (PPIRS) for use in the future source selections.

C-5.1.2 Facility Systems. The contractor shall maintain facility systems and provide services identified below.

C-5.1.2.1 Plumbing Systems. All plumbing work shall be accomplished either by or under the specific direction of a qualified plumber and in accordance with the current version of the International Plumbing Code.

C-5.1.2.1.1 The contractor shall maintain and repair all HVAC insulated pipes & tubing plumbing systems including fixtures in the HVFB and USCAAF buildings in free-flowing and safe operating condition, free from leaks and drips. Contractor responsibility for utility systems shall begin immediately at the point where the local municipality or other provider terminates its service. Attachment J-C9 defines the operational jurisdiction for the systems and equipment. All work shall meet all applicable industry and DoD standards for both workmanship and material requirements. Plumbing fixtures including, all sinks, tubs, toilets, urinals, basins, and faucets, lavatories, showers, drain lines, shall be free of leaks and drips, operate properly, drain freely, and be free of cracks and discoloration.

C-5.1.2.1.1.1 Grease Trap Inspection and Treatment. The contractor shall conduct monthly inspections of grease traps. Inspections shall include, but are not limited to:

a. A complete visual inspection for leaks and overall condition of piping and containment structures.

b. A visual inspection for excess sediment accumulation.

c. A visual inspection to determine product (e.g. non-water liquids) level. In case of excess product levels, notify the COR to initiate product removal.

d. Complete report of inspection and initiate work orders for any noted discrepancies.

C-5.1.2.1.2. Cleanup/Restoration. The contractor shall mop up, vacuum, or otherwise remove water resulting from overflowing fixtures, leaks, floods, and clogged drains as part of the repair. Repair surfaces exposed to wastewater shall be disinfected. Walls, ceilings, sidewalks, roads and grassy areas which are damaged by and/or removed to gain access to leaks, clogs or other defects shall be restored by the contractor to the original condition.

C-5.1.2.1.3. Hot Water Operational Requirement. The contractor shall provide domestic hot water at 110 degrees Fahrenheit at the point of use.

C-5.1.2.1.4 Water Fountains. The contractor shall maintain, repair and replace water filters cartridges periodically in all drinking fountains and their component parts. The Contractor shall support testing upon request from the building management office (BMO).

C-5.1.2.1.4.1 All fountains shall be free of leaks and operate in accordance with the manufacturer design specifications.

C-5.1.2.1.4.2 All damaged and worn component parts shall be replaced with parts equal or better in quality, size, and capacity to that being replaced.

C-5.1.2.2. Heating, Ventilation, and Air Conditioning (HVAC) Systems. All heating work shall be accomplished either by or under the specific direction of a qualified heat mechanic and in accordance with the current version of the Uniform Mechanical Code.

C-5.1.2.2.1 The Contractor shall operate and provide maintenance and repair for a variety of HVAC units and components. The contractor shall start-up, shutdown, and operate the equipment to efficiently maintain the operational target ranges and to minimize energy consumption at all times. The mechanical areas shall be kept water free, clean and free of debris (see attachment J-C15 HVAC Maintenance Schedule/Frequency.

C-5.1.2.2.2 Operational Requirements. The Contractor shall operate HVAC in an energy efficient manner to provide environmental temperatures during building core hours as follows:

C-5.1.2.2.3 Temperature Settings. The Contractor shall maintain temperature settings listed below during building core hours. Energy conservation measures shall be observed and incorporated whenever possible. Temperatures during times other than building core hours shall be maintained at the minimum temperature required to assure protection of the building and systems therein. The Contractor shall operate the building HVAC equipment to at provide specified environmental conditions during building core hours, avoiding unnecessary operation during evenings, weekends, Federal holidays or when the total building (of specific areas thereof) are not in use. During the heating season, temperature controls for office space shall be set to maintain 70 - 72 degrees Fahrenheit. A permissible range from 68 -76 degrees will be acceptable if obtained without using additional heating or cooling energy. During the cooling season, temperature controls for office space shall be set to maintain 74 - 76 degrees Fahrenheit. A permissible range from 72.5 - 78 degrees will be acceptable if obtained without using additional heating or cooling energy. Contractor shall set environmental conditions in special areas, e.g., such as computer rooms and microfilm storage areas to maintain space temperatures of 72 degrees Fahrenheit and 50% relative humidity. Ventilation requirements shall be furnished in accordance with the current issue of the American Society of Heating, Refrigeration, and Air Conditioning Engineers (ASHRAE) Standard 62-1989, Ventilation for Acceptable Indoor Air Quality.

C-5.1.2.2.4 Temperature Settings for Special Areas. During building core hours, environmental conditions in meeting, conference and computer rooms shall be maintained to provide the occupants of these special rooms with internal space temperatures of 72 degrees Fahrenheit. The Government reserves the right to change this requirement.

C-5.1.2.2.5 Minimizing Energy Consumption. In order to minimize energy consumption, the Contractor shall use outside air to the maximum extent possible during moderate seasons, based on outside temperatures and humidity conditions. The Contractor shall use caution during cold weather not to freeze cooling or heating coils.

C-5.1.2.2.6 Air Filtration. Standard Ventilation shall be provided to the maximum extent allowable by the design of the HVAC equipment installed in the building. Air shall be adequately filtered to assure a healthful environment, and filters shall be changed at a frequency that is consistent with the preventive maintenance schedule /frequency and or needs of the building and its tenants. All air moving equipment that has the ability to introduce outside air into the buildings shall use high efficiency (75-95% particulate removal or greater) air filters, unless otherwise approved by the COR. Select areas shall be maintained in accordance with manufactures recommendations.

C-5.1.2.2.7 Operational Tests. The Contractor shall run test checks of large or high energy use equipment, such as chillers, pumps, and air handling equipment during hours that do not cause an interruption in service or increase monthly electrical demand costs. Should it be necessary to perform any of these tests at other than hours of operation, the contractor will not receive any additional reimbursement for such performance.

C-5.1.2.3 Interior Electrical Systems. The Contractor shall provide trained, qualified journeymen personnel for the operation and maintenance of the existing electrical distribution system.

C-5.1.2.3.1 The Contractor shall provide uninterrupted electrical power to each of the building's tenant agency Operations Centers, as identified in the present BOP. The Contractor shall maintain and repair electrical systems operating up to 480 volts and lighting fixtures for HVFB and USCAAF beginning at and including the weather head or in the case of underground power, including the main distribution panel. Contractor shall repair or replace as required so as to operate as originally intended and designed and in a safe manner all electrical equipment, service connections, distribution panels, conduits, grounds, outlets, GFCI outlets, timers, lighting sensors, switches, wiring, branch circuits, ground fault circuits, lighting fixtures, and photo cells. Cracked, broken or missing receptacle and switch faceplates shall be replaced with new plates of the same/original color and size. Contractor shall replace lighting fixture lenses and globes that are damaged or missing. Contractor shall repair or replace all exterior lighting in hallways, tunnels and stairways, including light bulb replacements. Maintenance of lamps, appliances, and cords owned by individuals is not the responsibility of the contractor. Contractor shall conform to the industry and DoD standards.

C-5.1.2.3.2 Lighting Requirements During Building Core Hours. The contractor shall maintain lighting systems to achieve the minimum levels listed during building core hours. The contractor shall notify the CO within one working day of discovery of any areas that do not meet this requirement. Public areas within the building:

Normal work stations: 50 foot candles General work areas: 30 foot candles Storage areas: 10 foot candles C-5.1.2.3.3 Lighting Requirements Outside Building Core Hours. The Contractor shall provide lighting necessary for safety and security outside of the building core hours.

C-5.1.2.3.4 Lamp replacement. The contractor shall perform lamp replacement work daily as requested by the COR, tenants, or the Building Management Office. The Contractor shall complete this work in the same time frame as routine service calls.

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