Attachment_11_PPQ.doc

DOC document 38 KB Posted

Attached to
DTRA - AGENCY WIDE IT SERVICE DESIGN Federal contract opportunity
Solicitation number
HDTRA1-18-R-0045
Issued by
Defense Threat Reduction Agency

About this file

This document contains a past performance questionnaire and details of a federal contract opportunity for IT service design support at the Defense Threat Reduction Agency. The past performance questionnaire seeks performance ratings and narratives for an incumbent contractor's past delivery of similar products or services such as ability to deliver on schedule and budget, quality of personnel, issue resolution, and overall management. It requests the evaluator's company, contact information, and whether they would award to the contractor again. The federal contract opportunity is a solicitation for a multiple award ID/IQ contract to provide agency-wide IT service design support at DTRA headquarters. It describes the place of performance and states that two initial task orders will be issued along with the base ID/IQ contract. Interested offerors are instructed to submit any questions by July 23, 2018 to be considered for the competition with an anticipated award date unavailable.

ATTACHMENT 11 - PPQ

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Attachment_3_DRAFT_PWS_TO_2_-_Knowledge_Mgmt.docx DOCX document
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Text version

ATTACHMENT 11: PAST PERFORMANCE QUESTIONNAIRE

SOLICITATION NUMBER: HDTRA1-18-R-0045

1. Please complete this questionnaire. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages. Responses will be treated as source selection sensitive information. Please submit the completed questionnaire to dtra.belvoir.al.mbx.itss@mail.mil .

2. Explanation of codes:

CODE

PERFORMANCE LEVEL

E

EXCEPTIONAL - Performance meets contractual requirements and exceeds many (requirements) to the Government's benefit. The contractual performance of the element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

V

VERY GOOD - Performance meets contractual requirements and exceeds some (requirements) to the Government's benefit. The contractual performance of the element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S

SATISFACTORY - Performance meets contractual requirements. The contractual performance of the element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

M

MARGINAL - Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor's proposed actions appear only marginally effective or were not fully implemented.

U

UNSATISFACTORY - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element being assessed contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

N NOT APPLICABLE - Unable to provide a score. Performance in this area not applicable to effort assessed.

3. Please complete the following identifying information and past performance assessment:

A. Contractor:

B. Contract number:

C. Period of Performance:

D. Negotiated price or cost at award:

E. Current estimated contract dollar amount:

F. Describe product/service acquired:

4. Circle the appropriate letter for each item on the questionnaire and provide supporting narrative.

ASSESSMENT ELEMENTS

(a) Rate the contractor's ability to deliver at the agreed-to price. Describe the reasons for changes to contract value (e.g., scope changes, overrun/underrun, Government-imposed schedule changes, etc.).

E

V

S

M

U

N

(b) Rate the contractor's ability to successfully manage the contracted services/support in order to meet the mission requirements on time.

E

V

S

M

U

N

(c) Rate the contractor’s management of subcontractors.

S

M

U

N

(d) Rate the contractor’s ability to hire and retain a quality workforce to support this effort.

S

M

U

N

(e) Rate the effectiveness of assigned personnel in terms of the appropriate mix of education and experience to accomplish the requirement.

E

V

S

M

U

N

(f) Rate the contractor's responsiveness to providing replacement personnel. Was training provided and proper security clearances issued to ensure smooth transition of personnel?

E

V

S

M

U

N

(g) How would you rate the sufficiency of contractor internal quality control or review systems in place from the onset of the contract?

E

V

S

M

U

N

(h) Rate the contractor’s responsiveness/effectiveness in resolving difficulties of a technical, business, performance, and/or quality nature.

E

V

S

M

U

N

(i) Rate the effectiveness of overall contract management (including the ability to effectively lead, manage and control the program).

E

V

S

M

U

N

(j) Rate the contractor’s ability to successfully respond to emergency and/or surge requirements without degradation to ongoing missions.

E

V

S

M

U

N

(k) What is your overall rating of the contractor’s performance? Why?

E

V

S

M

U

N

(l) Given the choice, would you award to this contractor again and why?

(m) Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, attach pages.)

5. Please provide the name, title, address, phone number, and email address of the person completing this questionnaire.

Name:__________________________________________ Title: ___________________________________________ Address: _________________________________________ Phone No.: _______________________________________ Email: ___________________________________________

6. Thank you for your assistance in this source selection. If you have any questions, please contact us via email at dtra.belvoir.al.mbx.itss@mail.mil.

ATTACHMENT 11

Page 1 of 5 HDTRA1-18-R-0045

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