AMD 0001 Questions and Answers - HC108425R0005 PDF.pdf

Item Document Reference Page Number(s) Question/Comment/Recommendations Government Response

1 RFP

Proposal Organization - Volume IV - Price

PWS Section 9 - Place of Performance 73 and 151

Will the Government consider removing the requirements for pre-authorization of travel/ODCs? The number of travel events on the program to support ESL upgrades, ESL installs and maintenance actions will be significant. Submitting requests and awaiting COR approvals for travel will greatly impact deployment schedules and maintenance repair SLAs. Additionally, there would be very high levels of PMO support required for both the offeror and DeCA to submit/approve travel expense submissions. We request the removal of the two referenced clauses below.

Referenced clauses:

1) "The eventual awardee will be authorized to invoice monthly for all approved travel costs incurred and approved by the COR." (page 73)

2) "Travel to support the Performance Work Statement shall be authorized, in writing, by the Government prior to performance [...] The COR will identify travel requirements. The contractor shall submit a travel itinerary and estimated costs for approval by the COR." (page 151) The requirements for travel and ODC pre-authorization will not be removed.

2 RFP

Evaluation - 2)

Price Factor - (b) 76

As part of the evaluation model, we request that CLIN 19 (Travel/ODCs) plug numbers be re-classified from cost reimbursable to FFP Travel/ODCs plug numbers. Additionally, would the government consider raising the CLIN 19 Travel/ODCs plug number to a number that is more realistic?

FFP travel prices would be created using the JTR.

Travel/ODCs plug numbers will remain cost reimbursable. CLIN X019 was revised to include a plug number of $30,000 per year.

3 RFP 6.17.1.5 145

PWS section 6.17.1.5 states "The Contractor shall provide hardware maintenance support for the components listed under Section 6.19.1.5." However, 6.19.1.5 does not exist. Please confirm the government intended to reference 6.17.1.4, instead of 6.19.1.5. Confirmed. The intended reference is 6.17.1.4. PWS paragraph 6.17.1.5 has been updated.

4 General N/A N/A Please confirm if we can use font size 9 for graphics. Please specify which section in the RFP you are referring to.

5 RFP 6.6 124

PWS section 6.6 states "100% of the DeCA end users, per store, will be trained on the program at their level, with a minimum threshold of 80% of users per store." Please confirm if the intended requirements for the on-site training is no more than 10 end users per store.

The number of end-users per store will vary based off of store size and layout. PWS Paragraph

6.6.5 remains unchanged.

6 RFP 6.7 139

PWS section 6.7 states "The Contractor shall provide a web ordering site which allows DeCA’s store personnel to order ESL hardware and equipment as listed in Exhibit A." Exhibit A is the list of DeCA locations. Please confirm the government intended to reference Attachment 1, instead of Exhibit A. PWS Paragraph 6.7 has been updated.

7 Attachment 2 "Commissary List" tab N/A Please confirm if the Langley and Ramstein systems should be included for operations and maintenance. Langley and Ramstein will be included for Operations and Maintenance.

8 RFP 6.5 and 9 137 and 151

PWS section 9 states "The Contractor shall assure that Tiers 2 and above help desks are available to customers during 24/7, excluding Government holidays." However, section 6.5 states "Provide Worldwide Help Desk Support (Tier 2 and above). DeCA’s Global Service Center (DGSC) will provide 24 hours per day, seven days per week, 365 days per year (24/7/365) Tier 1 Help Desk support." Please confirm that the PWS section 9's reference of "customers" is Tier 1 of DeCA Global Service Center. PWS Section 9 has been updated.

9 RFP 6.8 139-141

PWS sections 6.9 and 6.10 (M/L CONUS Upgrades) include "software provisioning required" verbiage, but section 6.8 does not. Please confirm if section 6.8 should include software provisioning. PWS Paragraph 6.8.6 has been updated.

10 RFP 13 157

PWS section 13 states "Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/ Government-Furnished Information (GFI). GFP/GFE/GFI are not anticipated under this acquisition." Based on the requirements (e.g. pricing data flow), we believe there is a need for GFE. Could the government confirm that GFE is expected and planned? PWS Section 13 has been updated.

11 RFP

Evaluation Factors - 2(a) in Price Factor 76

We respectfully request that the government is required to conduct realism analysis. Realism analysis should not be an option. The realism analysis should also include unbalanced pricing.

Referenced clause: "For a price to be complete, all solicitation requirements must be priced, figures correctly calculated and prices presented in a clear and useful format. The Government reserves the right, but is not obligated, to conduct a realism analysis." No.

12 RFP

Evaluation Factors - 2(a) in Price Factor 76

Does the government intend to conduct evaluation of proposals to protect itself from an offeror resorting to unbalanced pricing, in an attempt to gain an unfair competitive advantage? Please reference FAR 15.404-1(g). The evaluation will be conducted in accordance with the RFP.

13 RFP N/A N/A

"I have been reviewing the IDIQ and it appears that DeCA will only be accepting submissions for infrared technology or Pricer since they are the only ESL provider still using this technology. I just wanted to confirm with you to ensure that I am understanding correctly.

I did note on page 4 that it states, DeCA operates commissaries in 13 countries that all have their own Wi-Fi rules and regulations and that DeCA would need to use infrared technology in order to comply. Please know that we have ESLs implemented in over 50 countries across North America, South America, Europe, Asia & Australia without any issues in Wi-Fi compliance." The Government confirms you are understanding correctly.

RFP - HC108425R0005 - Questions & Answers