Amendment 0001_Solicitation.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of Amendment 1 is to:

a. Update Attachment 7, Q&A w ith the answ ers to the submitted questions;

b. Update Attachment 2, PWS Reading Library w ith JSC Bldg 120 Equipment Listing, IDS System Components, and DSO Facility site map documents. Added documents have headings w ith red text; and

c. Update the PWS w ith revisions mentioned in the Attachment 7, Q&A. Revisions are in red font.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 37

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 20-May-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HC104721R4003

X 9B. DATED (SEE ITEM 11)

06-May-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

20-May-2021

CODE

DISA/DITCO-NCR

P.O. BOX 549

FT. MEADE MD 20755-0549

HC1047 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HC104721R4003

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

Contract Number: TBD

Task Order Number: TBD

Contractor Name TBD

Tracking Number: 832117726

Follow-on to Previous Contract and

Task Order Number:

HC1028-20-P-0026

1. Contracting Officer’s Representative (COR).

a. Primary COR.

Reference G1, Points of Contact

b. Alternate COR.

c. Property Administrator

2. Contract Title. Defense Spectrum Organization (DSO) Annapolis Facility Operation Support

3. Background. This effort is to ensure operation and security of the DSO Annapolis site. The DSO Annapolis site is located at 2004 Turbot Landing, Annapolis, MD adjacent to the Naval Support Activity – Annapolis Complex, previously referred to as the David Taylor Research Center (DTRC). The facility is a 49,102 usable square foot, four-story, concrete structure, currently occupied by approximately 198 military, Department of Defense (DoD) civilians, and contractors. The first three floors of the structure are occupied, windowless (excluding the main entrance) and constructed of reinforced 18” thick concrete. The fourth floor is an unoccupied attic-type space with windows along the perimeter. The facility has seven restrooms; three conference rooms; an emergency generator;

separate heating, ventilation & air conditioning (HVAC) systems for each floor to include a boiler and chillers; three maintenance rooms; a computer room; and roughly 140 office spaces. The facility is flanked on the south side by the Severn River and was constructed in the 1940s to initially serve as a submarine support facility. On 28 October

2002, control of the DTRC transferred from the Navy to a commercial developer. The site is now leased to the

DoD. The DoD has responsibility for maintenance of the entire occupied area (internal and external).

4. Objectives: The objective of this acquisition is to provide the DSO with facilities support services, to include

24/7 physical security, telecommunications support, property support, mailroom services, and facility management.

The contractor shall furnish all personnel, labor, equipment, material, tools, supplies, supervision, management, transportation, and services, except as may be expressly set forth as Government furnished, and otherwise do all things necessary to, or incident to, perform and provide the work efforts as described in this PWS.

5. Scope. This acquisition provides for security support (security guard service and administrative security support); custodial service; pest control; grounds maintenance to include snow and ice removal;

telecommunications; mailroom operation; grounds upkeep; movement of furniture and equipment; and the operation of the DSO building physical structure and internal mechanical systems.

The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 15% of the contractor’s total proposed cost/price for the base and all option periods, excluding any six-month extension of services pursuant to FAR 52.217-8.

6. Performance Requirements. The contractor shall ensure coverage and availability of personnel on-site five (5) days a week, eight (8) hours a day, excluding weekends and federal holidays unless otherwise specified for specific personnel. The daily eight hours must fall between 5:30 AM and 5:30 PM unless specifically noted below or approved by the Contracting Officer (KO) or Contracting Officer Representative (COR). The contractor shall provide personnel with the proper qualifications, technical knowledge, experience and skills required to efficiently provide all required services. The contractor shall furnish sufficient personnel necessary to perform all work specified within the contract. Personnel must be properly licensed and certified to work on building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local law, codes, or ordinances as required. The contractor employees shall conduct themselves in a professional, efficient, courteous and businesslike manner.

In accordance with DFARS 252.237-7023, Continuation of Essential Contractor Services, the Government has identified all or a portion of the contractor services to be performed under this contract as essential contractor services in support of mission essential functions.

PWS paragraph 6.1 and all subtasks

PWS paragraph 6.7 and all subtasks

PWS paragraph 6.8 and all subtasks

PWS paragraph 6.10 and all subtasks

PWS paragraph 6.12.1.1

“Essential contractor service” means a service provided by a firm or individual under contract to DoD to support mission-essential functions, such as support of vital systems, including ships owned, leased, or operated in support of military missions or roles at sea; associated support activities, including installation, garrison, and base support services; and similar services provided to foreign military sales customers under the Security Assistance

Program. Services are essential if the effectiveness of defense systems or operations has the potential to be seriously impaired by the interruption of these services, as determined by the appropriate functional commander or civilian equivalent.

“Mission-essential functions” means those organizational activities that must be performed under all circumstances to achieve DoD component missions or responsibilities, as determined by the appropriate functional commander or civilian equivalent. Failure to perform or sustain these functions would significantly affect DoD’s ability to provide vital services or exercise authority, direction, and control.

6.1 Task 1 - Security Services. Firm Fixed Price (FFP) The contractor shall provide labor, management, supervision, tools, material, and equipment required to perform on-site, 24-hour/7-days per week security services.

The contractor shall provide a proper skill mix and experience to meet the minimum requirements of this contract.

This would also include a suitable pool of on-call security personnel to fill positions when needed. The security force shall manage the entry and exit security for the facility, patrol internal and external work areas, monitor the closed-circuit television (CCTV) system security cameras, respond to alarms and other administrative security duties as assigned.

6.1.1. Subtask 1. Physical Security Specialist (Key Personnel). The Physical Security Specialist shall be available on-site five (5) days a week, eight (8) hours a day, excluding weekends and Federal Holidays. The contractor shall provide a highly trained security specialist with a minimum of three years of experience with the DoD physical security program, Multi-Hazard Preparedness and Response (MHP&R) and site security operations. The Physical

Security Specialist shall have demonstrated three (3) years experience in applying policies and procedures IAW

Executive Order 12958 Classified National Security Information, DoD Instruction 5200.01 - Information Security

Program, and DoD 5200.08-R - Physical Security Program. The Physical Security Specialist shall have excellent written and oral communication skills, interpersonal skills and instructional abilities. The Physical Security

Specialist shall have demonstrated three (3) years experience in applying policies and procedures IAW DoD physical security and Antiterrorism regulations and instructions. The Physical Security Specialist shall be currently certified Antiterrorism (AT) Level II and shall have demonstrated three (3) years experience in applying antiterrorism/force protection measures at federal office buildings or sites. The Physical Security Specialist shall also have three (3) years experience in providing AT level I training, MHP&R training, foreign travel training, and entering data into databases. Knowledge of physical security requirements outlined in DoD Instructions and

Intelligence Community Directives are also required. The Physical Security Specialist will also provide briefings, to include providing threat information classified at the SECRET level to the Site Security Manager, security personnel, other contractor personnel assigned to this contract, and DISA personnel. Data will be obtained in part via the Secret Internet Protocol Router Network and other sources classified at the SECRET level. Briefings and training conducted will be thorough, accurate, and in compliance with appropriate governing directives.

6.1.1.1. Oversight. The Physical Security Specialist shall provide DSO security operations oversight. DSO security operations oversight requires overseeing and managing daily security operations, acting as the liaison to ensure all updated security procedures are communicated to the security guards. It also entails providing quality control for each task within the contracted security services. This oversight ensures that all posts are staffed in accordance with written instructions, all personnel posted are in proper uniform and have required equipment and are provided with written instructions at each post. The physical security specialist is also responsible for ensuring that before any security personnel are posted, that the security employee is properly trained for the post and the employee understands their responsibilities and each post’s operation. As directed by the COR, the contractor’s physical security specialist is also responsible for implementing monthly security drills; updating, modifying, and developing new security instructions for DSO security manager approval to ensure that personnel have adequate information to perform the mission for each task.

6.1.1.2. The Physical Security Specialist is required to operate the electronic security systems entry control systems;

CCTV system security cameras; administer, maintain security databases; issue badges to DISA staff, contractors, visitors, and authorized users as defined by the Government; input Visit Authorization Requests (VARs) in the DSO database or Joint Personnel Adjudication System (JPAS); provide security clearance verification; and other administrative duties within the DSO security office.

6.1.1.3. The Physical Security Specialist is required to complete the following Indentiv HIRSCH security system training (online or instructor led). The contractor shall provide documentation of completion within 30 calendar days of contract start date. More course information can be located here:

https://academy.identiv.com/course/index.php?categoryid=1

- Velocity Operator Course

- 3VR operator course

- Velocity Administrator Course

6.1.1.4. Conduct Random Antiterrorism Measures (RAMs) and assist with drills and exercises per the DSO security manager’s schedule. The contractor shall be available on a daily basis to conduct RAMs IAW the monthly RAM schedule provided by the Government, at time of award, and report any incidents while conducting RAMs. The contractor shall assist DSO Security in conducting quarterly emergency evacuation drills and exercises.

6.1.2. Subtask 2. Staffing Plan and guard equipment. The contractor shall establish a monthly staffing plan that addresses the security personnel watch rotation. This would include but is not limited to roll calls, pre-shift briefings, specific post instructions and replacement times. On-duty security personnel must be properly equipped

(flashlight, and Government issued radio if required), alert, and attentive to their assigned duties at all times.

Monthly staffing plans shall be provided to the COR no later than five (5) business days prior to the next month and when any changes are made.

https://academy.identiv.com/course/index.php?categoryid=1

6.1.3. Subtask 3. Unauthorized conduct. Personnel shall adhere to all DSO security policies and procedures provided by DSO security officer. Per the DSO security policy, security personnel shall be precluded from using televisions, commercial radios, cell phones, or any other electronic device/system for entertainment or personal use, except that equipment issued for the performance of assigned duties; contractor personnel shall not read, write, study non-duty related materials or conduct personal business while on-duty; and the contractor shall not use Government phones or Government computers for personal use, or allow friends or family to access a DISA facility unless on official Government business. Violations will be immediately reported to the COR as a security violation.

6.1.4. Subtask 4. Physical Security and Entry Control (Key Personnel). The contractor shall provide properly cleared and qualified personnel to staff a 24-hour, continuous operation Security Operations Center (SOC). All individuals performing under this subtask are considered key personnel. SOC personnel duties include, but are not limited to, serving as the central command and control for the facility; providing notification of incidents to emergency first responders and DSO staff; monitoring all life safety and security systems including alarms, access control, and cameras; and dispatching personnel to provide security as required. Staff access control points/reception desks; respond to fire, security, and maintenance alarms; patrol the interior of the building and provide exterior monitoring of the building, to include the parking areas via CCTV; monitor and control personnel access and visitor control to include operation of fixed and/or portable barriers. In the event that the CCTV camera is inoperable to provide adequate coverage of the designated areas, exterior patrol of the building will be required. Security personnel rotations shall include a 30 minute overlap to ensure a proper turnover between personnel. No security employee shall remain on duty longer than 12 hours at a time and shall have a minimum of 10 hours between shifts.

Should conditions arise that require a guard’s shift to be extended it shall be documented in the security guard book and the contractor shall notify the COR the next duty day.

6.1.4.1. Qualification and training. All personnel assigned to staff the SOC at any time shall meet the basic qualifications listed below and have demonstrated commensurate specialized experience in staffing/operating a

SOC. Prior to being assigned to the SOC, all personnel must be trained to operate the HIRSCH/Velocity electronic security system (see 6.1.5.2) and CCTV system security cameras. In addition, all SOC personnel must demonstrate a thorough understanding of DSO Security Standard Operating Procedures (SOP) (training provided by the

Government) and pass written/oral exam provided by the DSO security officer within 15 business days of contract start. New security employees, must complete at least two (2) supervised eight-hour shifts with a senior security employee on the shift which they will stand (e.g. day, afternoon, mid) prior to assuming duties. Documentation of supervised shift completion should be provided to the DSO security officer. All security personnel must pass a written and oral examination on the DSO security procedures. Security training records and exam results shall be reported to the COR and the DSO Security Manager. All SOC personnel must be authorized by the DSO security officer prior performing the duties.

6.1.4.2. Entry Control. Monitor and operate integrated, electronic intrusion detection systems; administer, maintain security databases; issue badges to authorized users as defined by the Government; input VARs in the DSO database or JPAS; provide security clearance verification; and other administrative duties within the DSO security office.

6.1.5. Subtask 5. Training Plan. The Contractor Security Training Plan shall include initial training requirements, on-the-job (OJT) training plan, monthly drills, and quarterly refresher training plans for all personnel assigned to perform security duties. Training should include all mandatory DoD training, basic security guard procedures, DSO policy and procedures, and other training per the DSO security manager and training in accordance with industry best practices (at a minimum).

6.1.5.1. The contractor shall conduct quarterly in-service training for all assigned contractors. At a minimum, this training should include all mandatory DoD training, basic security guard procedures, DISA policy and procedures, and other training IAW industry best practices. Quarterly training schedules may include mandatory annual refresher training requirements. The contractor shall provide a Training Plan to the COR/KO within 30 calendar days of contract award. The contractor shall provide monthly reports on all training conducted.

6.1.5.2. All security personnel are required to complete the following Indentiv HIRSCH security system training

(online or instructor led). This training will not be provided by the Government. The contractor shall provide documentation of completion within 30 calendar days of contract start date. More course information can be located here: https://academy.identiv.com/course/index.php?categoryid=1

- Velocity Operator Course

- 3VR operator course

6.1.6. Subtask 6. Key Control. The contractor is responsible to maintain, securely store, and track the facilities keys. The contractor will issue keys for use by authorized personnel and maintain a log of keys requested for temporary use. The log shall include individual name, room number, time out, and time returned. The contractor shall provide a monthly report of key inventory and keys that were issued out and returned.

6.1.6.1. Key accountability. An inventory of the keys shall be conducted during all shift turnovers. The COR and

DSO security manager shall be notified immediately for any unaccounted keys.

6.1.6.2 Locksmith services. The contractor shall provide locksmith services to include picking locks, duplicating keys and replacing broken door locks for the facility. Requests for new keys must be validated by the COR or DSO security manager to avoid misuse or unauthorized access to the facility.

6.1.7. Subtask 7. Intrusion Detection System. The contractor shall perform preventive maintenance in accordance with the manufacture’s recommended standards; daily inspection and monitoring on the Intrusion Detection System

(IDS); and monthly alarm tests of all access points and motion sensors. The contractor shall report any issues found to the COR immediately. In addition, recommend to the COR any upgrades, unscheduled maintenance, or recommended changes to the system. The contractor shall provide monthly report to COR.

SOW

Task#

Deliverable Title Format Due Date Distribution/Copies Frequency and

Remarks

6.1.1 Physical Security

Specialist certifications

Contractor-

Determined

Within 30 calendar days of contract award

Standard

Distribution*

Draft – 15 calendar days

Final- 30 calendar days

6.1.1.1 Security Drill and

Policy status report

Contractor-

Determined

5th calendar day of the month

COR Monthly

6.1.1.4 Drill / Exercise

report

Contractor-

Determined

5th calendar day of the month

COR Quarterly

6.1.2. Guard monthly

schedule/staffing plan

Contractor-

Determined

No later than five

(5) business days prior to the next month and when any changes are made.

COR Monthly

6.1.5 Guard training plan Contractor-

Determined

Within 30 calendar days of contract award

Standard

Distribution*

Draft – 15 calendar days

Final – 30 calendar days

6.1.5.2 Guard security

system training certifications

Contractor-

Determined

Within 30 calendar days of contract award

Standard

Distribution*

Draft – 15 calendar days

Final – 30 calendar days

6.1.6 Key control log Contractor-

Determined

5th calendar day of the month

COR Monthly

6.1.6.1 Daily Key inventory

report

Contractor-determined

Daily COR Daily – NLT 0900

6.1.7. Monthly IDS

inspection/alarm report/ upgrades/

Contractor –

Determined

5th calendar day of the month

COR Monthly https://academy.identiv.com/course/index.php?categoryid=1 maintenance/ and recommended changes to the system

6.1.7. IDS issue report Contractor –

Determined

5th calendar day of the month

COR Monthly

*Standard Distribution: 1 copy of the transmittal letter without the deliverable to the Contracting Officer; 1 copy of the transmittal letter with the deliverable to the Primary COR.

6.2. Task 2. Custodial and Related Services. (FFP) The contractor shall provide an anticipated schedule that outlines when the custodial activities will occur based on the frequency details of the tasks listed herein. The schedule shall include the day of the week that each custodial activity will occur on each floor. This schedule shall be provided at time of proposal and any revisions which may become necessary to satisfy PWS requirements shall be submitted to and approved by the COR. The contractor shall inspect the custodial work at least once a day.

Custodial work is required for the entire facility to include offices, maintenance spaces, restrooms, locker rooms, conference rooms, break rooms, and entrance areas. Daily logs of cleaning and inspection shall be displayed in each restroom.

6.2.1. Subtask 1. Clean and Disinfect. The contractor shall completely clean, disinfect, and wipe down all surfaces and common-use items within common areas at least three times daily (morning, mid-day, afternoon) with either a product identified by EPA as effective against Novel Coronavirus SARS-CoV-2/COVID-19 (see EPA registered product list, https://www.epa.gov/pesticide-registration/list-n-disinfectants-coronavirus-covid-19 ) or other product containing the same active ingredient(s) in the same or greater concentration as one on the list. The contractor shall send the cleaning product list to the COR. Common items include but are not limited to: handrails, door knobs, key cards, light switches, countertops, water faucets and handles, work surfaces, elevator buttons, sinks, toilets and control handles, restroom stall handles, urinals, toilet bowls/seats, bathroom stalls, toilet paper and other paper dispensers, door handles and push plates, water cooler and drinking fountain controls. Common areas include:

entrance, lobby, hallways, stairwells, conference rooms, restrooms, guard office, computer cafes, and break rooms.

6.2.2. Subtask 2. Clean Restroom Mirrors. The contractor shall clean all glass daily. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass.

6.2.3. Subtask 3. De-scale Showers, Toilet Bowls, and Urinals. De-scaling shall be performed weekly, at a minimum, and as often as needed to keep areas free of scale, soap films, and other deposits. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

6.2.4. Subtask 4. Stock Restroom Supplies. The contractor shall ensure restrooms are stocked sufficiently so that supplies including soap, toilet paper, and paper towels do not run out. Supplies shall be stored in designated areas. If supplies run out, contractor shall refill within one (1) hour after notification.

6.2.5. Subtask 5. Remove Waste. All trash to include offices, common areas, large trash bags, identified boxes, and shredders shall be emptied, collected and removed daily to a location designated by the customer or as often as necessary to prevent containers from overflowing. All trash containers shall be returned to their original location.

Any soiled or torn plastic trash receptacle liners shall be replaced. Trash cans shall be left clean, free of foreign matter, and free of odors. Clean trash bags shall be placed in the bottom of each trash can. The contractor shall remove trash, daily, from exterior containers (4) around the building and pick up litter around the building. To ensure minimum food products remain in trash containers overnight, trash containers (interior offices and break areas, and exterior containers) should be emptied after 1:00 PM. To control rodents and raccoons, ensure there is no garbage or trash lying around outside the dumpsters or trash containers.

6.2.6. Subtask 6. Maintain Floors. The floors shall have a uniform appearance free from dirt, debris, dust, scuffmarks, heel marks, stains, discoloration, and other foreign matter. The baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, and trash https://www.epa.gov/pesticide-registration/list-n-disinfectants-coronavirus-covid-19 receptacles. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original position.

6.2.7. Subtask 7. Clean Stairways. All floor surfaces shall be swept, dusted, dried, and buffed daily. Grease and grime shall be removed from stair guards, handrails and baseboards. The contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls. All cobwebs or other similar material will be removed on a daily basis.

6.2.8. Subtask 8. Carpets, area mats, area rugs. The contractor shall vacuum carpeted areas within hallways, offices, conference rooms, elevator, and all other areas within the building. After daily vacuuming, the carpeted area shall be free of all visible dirt, debris, litter, and other foreign matter. All spots shall be removed by utilizing the

Carpet and Rug Institue (CRI) commercial standard (https://carpet-rug.org/resources/cleaning/) as soon as possible. If the stain cannot be removed, the COR must be notified. The contractor will be required to provide professional steam cleaning of all the carpets within the building at least once per each year during the period of performance. Schedule of steam cleaning shall be provided to the COR for review and acceptance. All tears, burns, and unraveling/fraying of carpets shall be brought to the attention of the COR. Frayed carpet shall be trimmed and glued down to prevent further fraying. Area mats and rugs in entry ways shall be maintained in the same fashion.

6.2.9. Subtask 9. Walk-Off Mats. The contractor shall vacuum and clean interior and exterior floor mats daily

(regardless of type). After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their original location. During snow season the contractor will ensure the floor mats are maintained to ensure a safe environment.

6.2.10. Subtask 10. Dusting. All surfaces shall be dusted daily or cleaned to eliminate dust collection and cobwebs within conference rooms, break rooms and all common areas.

6.2.11. Subtask 11. Clean Glass Doors/Windows. The contractor shall clean glass surfaces, windows and doors within the building daily. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass. Exterior glass surfaces that are an integral part of the outer wall of the building shall be cleaned in the same manner as the interior windows.

6.2.12. Subtask 12. General Spot Cleaning. The contractor shall perform spot cleaning on a continual basis throughout the facility. Spot cleaning includes, but is not limited to, removing or cleaning smudges, fingerprints, marks, streaks, spills, etc. from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, and be free of streaks, spots, and other evidence of soil.

6.2.13. Subtask 13. Special Event Cleaning Services. Upon notification, the contractor shall perform special event cleaning, as required, in any areas or rooms covered under this PWS. The Contracting Officer (KO) or COR will notify the contractor as soon as a special event requirement is known. Typical notice is 24 hours prior to the event;

occasionally the notice may be as short as one (1) hour when dignitaries make a short-notice visit. The contractor shall begin work, as determined by the COR, within one (1) hour of notification, which may be verbal initially.

(Informational note: Special Event Cleaning Services occur approximately 24 times a year.)

6.2.14. Subtask 14. Plenum space below computer room. Cleaning of the subfloor area shall occur at least quarterly and includes vacuuming, wiping all areas to include conduit, stringers, grid system pedestals, floor with microfiber cloth using an anti-static solution. It will require lifting of all of the tiles in a safe pattern not to compromise the integrity of the access floor grid system. Vacuuming shall utilize at a minimum a triple-filtered

HEPA/ULPA vacuum with static/sound suppression to remove particulate and ferrous metals.

6.2.15. Subtask 15. Intrusion Detection System. The contractor shall perform monthly cleaning of all cameras and sensors.

Deliverable Title Format Due Date Distribution/Copies Frequency and

Remarks https://carpet-rug.org/resources/cleaning/

6.2 Custodial plan/

schedule

Contractor-

Determined

Within 30 calendar days of contract award

COR Draft – 15 calendar days

Final – 30 calendar days

6.2 Daily restroom logs Contractor-

Determined

Start of contract COR Daily

6.2.1 Cleaning Product

List

Contractor-

Determined

5th calendar day of the month

6.3. Task 3. Grounds Maintenance. (FFP) The contractor shall provide all labor, management, supervision, tools, materials and equipment required to perform ground maintenance services at the facility.

6.3.1. Subtask 1. Front Entrance Planter Boxes. The contractor shall plant, arrange, and maintain flowers/plants at the front entrance in an attractive and professional manner. Plants/flowers shall fill all planter boxes from 15 March

– 15 November. From 16 November – 15 March the planter boxes will be filled with mulch and ornamental items.

The planted area shall be free from weeds and debris at all times. Replacement plants shall be supplied by the contractor and approved by the COR when any plant is no longer presentable.

6.3.2. Subtask 2. Grounds Keeping. Additional light grounds keeping will be required to maintain a professional appearance to the building entrances and routes to the entrance. This includes cutting grass, trimming, pruning, raking/blowing of stray grass trimmings, leave and tree debris cleanup within 15 feet of the building, entrance steps, emergency exits, and walkways leading to the steps to present a professional appearance and to prevent the tracking of debris inside the building.

Deliverable Title Format Due Date Distribution/Copies Frequency and

Remarks

6.3.1 Replacement Plant

report

Contractor-determined

As required, fromMarch 15 to

November 15

COR As required

6.4. Task 4. Pest Control. (FFP) The contractor shall provide all labor, management, supervision, tools, materials and equipment required to perform pest control services at the facility. The contractor is required to provide escort by a cleared individual if pest control personnel are not cleared into classified spaces.

6.4.1. Concept of Operations. The contractor shall provide the Government with an Integrated Pest Management

(IPM) plan per industry standards within 30 calendar days of contract award. The IPM shall include, at a minimum, the objectives, IPM coordinator, plan to perform scheduled pest control services, inspection schedule, disposal and spill plan, storage plan, record keeping plan, training plan, safety plan, and pest-specific strategies. Scheduled pest control services shall include inspection, surveys and treatment of the following categories of pests: nuisance pests, disease vector and health pests, structure damaging pests, pests and vertebrate pests. The contractor shall perform pest control services in conformance with the IPM to prevent and control the following pests (but not limited to):

Nuisance, structure damaging, and disease vector and health arthropod and invertebrate pests cockroaches termites bees wasps ants fleas silverfish stored product pests mosquitoes bedbugs

Vertebrate pests mice rats snakes bats skunks feral dogs and cats other nuisance mammals pigeons and other nuisance birds

6.4.2. Certification, Training, and Licensing. All pesticide applications shall be performed by a “commercial grade” certified pesticide applicator. Commercial grade is not the same as registered technician. Registered technicians are not permitted to apply any pesticide under the guidelines of this specification. The commercial grade pesticide applicator(s) shall be certified in the category in which the work will be performed. Proof of certification shall be provided.

6.4.3. Pesticides. IPM techniques shall be used to the maximum extent practicable. All pesticides must be used in accordance with DOD and Environmental Protection Agency (EPA) requirements (see https://www.epa.gov/regulatory-information-topic/regulatory-information-topic-pesticides ). All pesticides shall be procured, processed, handled, and applied in strict accordance with the manufacturer's label. All pesticides shall be registered with the EPA pesticide regulatory agency. A list of all pesticides used at the facility must be provided to the Government prior to their application.

All pesticide applications will be in accordance with guidance given on the pesticide label. Labels will bear the appropriate use instructions and precautionary message based on the toxicity category of the pesticide ("danger,"

"warning," or "caution").

The contractor shall maintain a book of labels and Safety Data Sheets (SDSs) for pesticides they use or intend to use along with pesticide application dates. This data shall be made readily available for the KO/COR's inspection at all times.

All pesticide applications, excluding arthropod skin and clothing repellents, shall be recorded using DD Form 1532-

1, “Pest Management Maintenance Report”

6.4.4. Disposal. All pesticides, rinse water, and containers shall be disposed of per pesticide label directions. The contractor shall dispose of any pesticides, pesticide containers, pesticide residue, pesticide rinse water, or any pesticide contaminated articles at an authorized disposal area off-site from the installation.

6.4.5. Spills. The contractor shall be responsible for properly cleaning, decontaminating, and reporting pesticide spills in accordance with DoD regulations to the COR.

6.4.6. On-site mixing. The contractor may mix onsite. The contractor shall mix pesticides in a containment device.

The device shall be capable of containing the maximum amount of pesticide and diluents being mixed at one time.

Portable containment devices may be used. All water sources shall be equipped with proper back-flow prevention devices. An air gap shall be maintained between the water source and the pesticide tank.

6.4.7. On-site materials storage. The contractor may store small amounts of pesticide materials on-site. The contractor must provide a list of pesticides to include the amounts to the COR for approval prior to storing materials on-site. The pest management facilities, including mixing and storage areas will comply with DoD regulations. The contractor shall provide a monthly report of pesticides stored on-site.

https://www.epa.gov/regulatory-information-topic/regulatory-information-topic-pesticides

6.4.8. Occupied Spaces. Liquid or aerosol pesticides shall not be applied in occupied spaces when people are present. Dust pesticide formulations shall not be applied in occupied spaces if the dust can be carried by air currents to people. Gel baits, cockroach, rodent, and ant bait stations, or other pesticide formulations that do not volatize or drift in air currents may be applied in occupied spaces.

6.4.9. Personal Protective Equipment (PPE). The contractor shall provide PPE to each of their pest control applicators. This equipment shall include, at a minimum, the PPE required by the pesticide label and SDS.

Deliverable Title Format Due Date Distribution/Copies Frequency and

Remarks

6.4.1. Integrated Pest

Management Plan

Contractor –

Determined

Within 30 calendar days of contract award

Standard

Distribution*

Draft – 15 calendar days

Final – 30 calendar days

6.4.2. Proof of certification

for pesticides and any updated certification

Contractor-

Determined

Within 30 calendar days of contract award

COR/KO Draft – 15 calendar days

Final – 30 calendar days

Report any updates within 15 calendar days of the update

6. 4.3. Pesticide Listing and updated listings

Contractor –

Determined

Within 30 calendar days of contract award

COR Draft – 15 calendar days

Final – 30 calendar days

Report any changes/updates within 15 calendar days of the change

6.4.3. Safety Data Sheets Contractor-

Determined

5th calendar day of the month

COR Monthly

6.4.3 Pesticide

Management

Maintenance Report

DD Form

1532-1

5th calendar day of the month

COR Monthly

6.4.7. Pesticides stored on

site report

Contractor-

Determined

5th calendar day of

6.5. Task 5. Mailroom Services. (FFP) The contractor shall provide all labor, management, supervision, tools, materials and equipment required to perform mailroom services at the facility. The contractor shall provide DSO with the capability to ship and receive classified and unclassified documents/packages/equipment daily between

8:00 AM and 5:00 PM. All mail handling personnel shall be trained in current safety/force protection processes and techniques associated with operating DoD mailrooms. The contractor shall provide a monthly report of postal transactions.

6.5.1. Subtask 1. Mailroom Supervisor (Key Personnel). The Mailroom Supervisor shall be available on-site five

(5) days a week, eight (8) hours a day, excluding weekends and Federal Holidays. The contractor shall provide a mailroom supervisor with a minimum of three (3) years of experience as a supervisor within a DoD or Federal

Government mailroom. In accordance with DoD 4525.08M, DoD Official Mail Manual, the mailroom supervisor must meet the following qualifications: no record of conviction of a crime involving theft or moral turpitude; no disciplinary actions reflecting unfavorably upon their integrity; history of psychiatric disorder, alcoholism, or drug abuse, unless a medical evaluation determines the condition no longer exists; must have or obtain a valid driver's license; and must not have been previously relieved from military or federal postal duties for cause or criminal convictions. The mailroom supervisor must hold a SECRET-level security clearance and cannot have permanent physical restrictions prohibiting duty involving prolonged standing, walking, or lifting of weights up to 70 pounds.

The Mailroom Supervisor shall oversee the prompt sorting and organizing of incoming/outgoing mail parcels and freight deliveries; and daily delivery to the offices within the building for approximately 100 personnel. The

Mailroom Supervisor shall ensure that employees appropriately package and prepare local and international cargo for dispatch verifying they are properly stamped and labeled. The Mailroom Supervisor shall confirm and verify that employees mark and label fragile parcels before dispatch. The Mailroom Supervisor is also responsible for ensuring that timelines, guidelines and policies on how to receive/ship mail are met. The Mailroom Supervisor shall comply with DoD 4525.6-M, DoD Postal Manual and DoD 4525.08-M, DoD Official Mail Manual, in the operation of the mailroom. The Mailroom Supervisor is responsible for documenting, accepting, preparing, transporting (within the building), preparing shipments, and storing (in an appropriate secure location) incoming and outgoing shipments. The Mailroom Supervisor shall contact the Government’s property manager when the shipment is received for proper accountability, custody, and distribution; and coordinate all outgoing shipments for proper accountability.

6.5.2. Subtask 2. Receiving/Shipping Preparation. Prepare shipments utilizing the Next Generation Delivery

Service (NGDS) guide. The contractor has primary responsibility for preparing for shipment execution to include documentation and packaging in accordance with the NGDS guide.

6.5.2.1. The contractor at the origin must ensure each package is prepared in compliance with applicable Department of Transportation (DOT) policies (https://www.fmcsa.dot.gov/regulations/hazardous-materials/how-comply-federal-hazardous-materials-regulations). The contractor is responsible for properly packaging, marking and labeling all packages, to include properly certifying and declaring any HAZMAT. To mitigate astray freight, place a copy of the shipping documentation inside of the package.

6.5.2.2. Surveillance, inspection and acceptance should occur onsite inside the mailroom prior to delivery or shipping of mail.

6.5.2.3. The contractor must establish accounts with NGDS vendors as appropriate.

6.5.2.4. The contractor must escort the NGDS shipping vendor involved in picking up and delivering packages under the NGDS contract within the Government spaces, when required.

6.5.2.5. The contractor must maintain documentation on all shipments to include: cost, date, shipping location

(to/from), weight, and tracking information.

6.5.2.6. The contractor must ensure that adequate funds are available on their account with the vendors to ensure that continuous shipping is available. The contractor should track the funding on the CLIN and notify the Government when the CLIN has less than 20 percent of the funds remaining.

6.5.2.7. The contractor must attempt to resolve shipment specific issues questions/problems directly with the carrier;

and then refer unresolved matters to the attention of the COR.

6.5.2.8. The contractor should track shipments to delivery at final destination. Additionally, it is the receiver’s responsibility to track inbound shipments. Recommend use of carrier’s online shipment tracking capabilities as described in paragraph 27 of the NGDS Shipper’s guide. When delivery does not occur IAW service level ordered, or shipment is damaged the shipper or receiver must promptly submit a claim or Transportation Discrepancy Report

(TDR) as appropriate. See paragraph 25 of the NGDS Shipper’s guide for directions regarding claim submission and

Money Back guarantees.

6.5.3. Subtask 3. Handling and destruction. Responsible for picking up burn bags throughout the building on a weekly basis, handling and destroying classified documents using a certified shredder.

6.5.4. Subtask 4. Courier Service. The contractor shall provide courier services between the DSO Annapolis site and other locations within 50 miles of the DSO Annapolis site. Travel will be conducted up to twice a week and is not to exceed 300 miles per month. The contractor shall provide a monthly report of courier services performed. A

Government vehicle will be provided to the contractor to utilize. Contractors operating the Government vehicle are responsible to follow the guidelines listed in 6.6.4.1.

6.5.5. Subtask 5. Shipping (COST REIMBURSABLE). Execute shipping and payments for shipments utilizing the

Next Generation Delivery Service (NGDS) contract. The contractor has the responsibility for shipment execution.

The contractor shall utilize the lowest cost NGDS vendor when shipping based on the Government’s required shipping requirements (delivery date, location, size and weight).

Deliverable Title Format Due Date Distribution/Copies Frequency and

Remarks

6.5. Monthly mail report Contractor-

Determined

5th calendar day of the month

COR Monthly

6.5.2.5. Shipping

documentation

Contractor-

Determined

5th calendar day of

6.6. Task 6 – Operational support. (FFP) The contractor shall provide all labor, management, supervision, tools, materials and equipment required to perform operational support services at the facility.

6.6.1. Subtask 1. Telecommunications. The contractor shall maintain the telecommunication system for the building and shall work with the US Naval Academy (USNA) Telecommunication Office or commercial provider to ensure phone lines (approximately 25 telephone lines) for the building are updated and functioning properly. This includes, but is not limited to, tracking, programming, updating, and adding/deleting telephone lines in conjunction with USNA Telecommunication Office staff. The contractor shall provide a monthly telephone listing with any changes/updates.

6.6.2. Subtask 2. Shredders. The contractor shall conduct monthly inspections and required preventive maintenance, to include suppling oil, clearing jams, and emptying of the common-area Government-owned shredders to ensure the equipment is functioning properly. There are four shredders (one per floor and one larger shredder in the mailroom).

6.6.3. Subtask 3. Furniture and equipment relocation. The contractor shall conduct furniture and equipment relocation (up to 800 lbs per item) within the DSO facility and between the DSO facility and contractors that support the DSO. Furniture moves are adhoc and average about 15 relocations per month. The ad hoc move support shall be available five (5) days a week between 7:00 AM and 5:00 PM (excluding weekends and Federal Holidays).

6.6.4. Subtask 4. Government Vehicle Services. The contractor shall schedule and transport Government vehicles to and from for repair service, maintenance, inspections, vehicle turnover, and refueling as required. The cost of the repair service; maintenance, safety and emission inspections; and fueling of the vehicle is the responsibility of the

Government. The Government has four (4) Government vehicles. The contractor is responsible for cleaning the vehicles twice a month (washing and vacuuming).

6.6.4.1 Operation of Government vehicles. Contractors will be required to operate Government-owned vehicles in the performance of contractual duties. Contractors operating Government owned/leased vehicles are responsible for compliance with operating procedures per GSA vehicle training for the GSA-leased vehicle. The Government will provide the contractor information for operation and fueling Government-owned and leased vehicles. All contractor personnel operating Government vehicles are required to:

a. Possess a valid driver’s license at all times when operating a motor vehicle on federal, state, and local roads. The contractor shall immediately inform the COR, when contractor personnel required to operate Government vehicles license is suspended for any reason by a court or

Department of Motor Vehicles authority.