HC1047-17-R-0001_-_Attachment_10_-_SETI_Labor_Category_Descriptions.pdf

FOR OFFICIAL USE ONLY

HC1047-17-R-0001

SETI Labor Category Descriptions

Knowledge/Skill Levels:

Many functional labor categories below (marked with “#”) are further subdivided by knowledge/skill level.

Definitions of these knowledge/skill levels are shown in this chart:

Level Knowledge/Skill Description

Junior A Junior labor category has up to 3 years’ experience in a relevant field to the requirement. This level applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Mid-Level A Mid-Level labor category has 3-7 years’ of experience in a relevant field to the requirement. This level possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. May supervise others.

Senior A Senior labor category has over 8 or more years of experience in a relevant IT engineering mission area. This level possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. Supervises others.

Subject Matter Expert (SME)

A Subject Matter Expert is an individual whose qualifications and/or particular expertise are exceptional and/or highly unique. Subject Matter Experts do not have specific experience/education qualifications, but are typically identified as recognized industry leaders for a given area of expertise. Subject Matter Experts typically perform the following kinds of functions: Initiates, supervises, and/or develops requirements from a project’s inception to conclusion for complex to extremely complex programs; Provides strategic and technical guidance to program and project staff; Provides detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for mission-related challenges and/or issues; Consults with stakeholders to define need or problem; and supervises/leads surveys to collect and analyze data to provide advice and recommend solutions to mission needs.

Contractors may deviate from the definitions above when responding to task order solicitations so long as the deviations are clearly identified in their task order proposal. For example, a Contractor might label an employee as “Junior” even though the employee has more than 3 years experience. Deviations shall be clearly identified in proposals submitted in response to task order solicitations.

The “G” in the labor identification (ID) numbers below indicate Government-Site Work (see Section J, Attachment 2). The “C” in the labor ID numbers below indicate Contractor-Site Work (see Section J, Attachment 3).

1. Project/Program Manager – #1G and #1C

(a) Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.

(b) Performs day-to-day management of overall project/contract support operations, possibly involving multiple tasks and groups of personnel at multiple locations

(c) Organizes, directs, and coordinates the planning and production of all activities associated with assigned project

(d) Assumes responsibility for project results

(e) Works with project sponsor and stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget, and timing

(f) Completes work breakdown structure to estimate effort required for each task

(g) Provides a project schedule to identify when each task will be completed

(h) Communicates clearly expectations to team members and stakeholders

(i) Mediates between stakeholders and team members

(j) Resolves issues and solves problems throughout project life-cycle

(k) Manages project scope by ensuring changes to scope are documented and approved

(l) Tracks and reports on project milestones and provides status reports when requested

(m) Leads, coaches, and motivates team members

(n) Organizes, directs, and coordinates the planning and production of all activities associated with assigned projects

(o) Makes decisions and recommendations based on the business need for each project, and makes on-going decisions based on what’s best for the organization

2. Applications Systems Analyst - #2G and #2C

(a) Formulates/defines system scope and objectives.

(b) Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

(c) Prepares detailed specifications from which programs will be written and designs, codes, tests, debugs, and documents those programs.

3. Business Process Reengineering Specialist - #3G and #3C

(a) Specialized experience may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identifying best practices, change management, business management techniques, organizational development, activity and data modeling, information system development methods and practices, or the supervision of other business process reengineering specialists.

(b) Applies process improvement and reengineering methodologies and principles of best practices to conduct process modernization projects, including applicable trade studies.

(c) Activity and data modeling

(d) Developing modern business methods

(e) Identifying best practices

(f) Creating and assessing performance measurements

(g) Environmental & Resource analysis

(h) Strategy and goal formulation

(i) Strategy evaluation and control

(j) Provides group facilitation, interviewing, training, and additional forms of knowledge transfer.

4. Cloud Engineer - #4G and #4C

(a) Manages Cloud requirements analysis, conceptual design, detailed design, and implementation of a cloud project

(b) Assists in the migration of a cloud effort

(c) Generates requisite cloud documentation

(d) Generates customer design review materials and present at customer design reviews

(e) Has strong understanding of Cloud information flows and process architecture necessary for implementation of cloud security

(f) Uses information technology to plan, prepare, and execute cloud related security tasks

(g) Prepares and reviews Cloud security architecture

(h) Applies knowledge of Cloud security requirements, documentation, and risk mitigation strategies

(i) Develops Cloud design documentation

(j) Implements Cloud security policies and procedures

5. Cognitive Scientist – #5G and #5C

(a) Conducts applied research in the areas of naturalistic decision making, human cognition, expert performance, cognitive performance improvement and assessment, cultural differences, and culture competence and assessment.

(b) Applies its research to the identification of cognitive training requirements, the design of cognitive skills training programs, the development of metrics for cognitive performance, and the development of competency models.

(c) Contributes to team research and development efforts in the areas of training design, competency modeling, and cognitive metrics.

6. Communications Specialist - #6G and #6C

(a) Provides technical direction for telecommunications activities, including planning, designing, installing, and maintaining large telecommunications networks.

(b) Primarily responsible for the assessment and optimization of network design through review and assessment of user needs.

(c) Conducts feasibility studies for large projects, develops requests for proposal, evaluates vendor products, and makes recommendations on selection.

(d) May function as lead position, providing guidance and training to less experienced analysts.

(e) Applies telecommunications engineering principles and theory to propose design and configuration alternatives.

(f) Evaluates existing communications systems to identify deficiencies and network performance improvements.

(g) Consults with user personnel to ensure that problems have been properly identified and that the solution will meet the requirements.

(h) Analyzes network performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols.

(i) Performs network analyses and feasibility studies concerning communications and communication networks.

(j) Prepares studies and gives presentations on communications concepts.

(k) Provides technical guidance to other personnel concerning data communications requirements.

7. Configuration Management Specialist – #7G and #7C

(a) Responsible for configuration management activities, including product identification, change control, status accounting, operation of the program support library, and development and monitoring of equipment/system acceptance plans.

(b) Coordinates, prepares, and conducts Configuration Control Boards, identify, monitor, and report on configuration

(c) Coordinates with users and systems development personnel on releases of both system-level software and applications software.

(d) Controls configuration baselines and interfaces through Engineering Change Proposal/Specification processing

(e) Supports development of Build Notes, Release Notes, and Version Description Document

(f) Responsible for configuration management of requirements, design, and code.

(g) Manages Technical Data Packages from requirements collection to software deployment

(h) Monitors library structure and procedures to assure system integrity, including procedures for collection, release, production, test, and emergency libraries and the movement/migration of components between libraries.

(i) Monitors end item acceptance plans.

(j) Proven ability to liaise between programmers, designers, IT personnel and customers and other stakeholders

(k) Fulfills contract data requirements as preparing drafts, forwarding correspondence, preparing and processing CM required data items; and compiles, prepares, and maintains the master records for the establishment and change of configuration baselines, engineering release system, configuration item development record (including the configuration index and change status listing), and configuration status accounting

(l) Provides solutions supporting parallel development and facilitate product branching and merging activities

(m) Conducts configuration audits

(n) Implements configuration and change management solutions and provides support to the system engineering, software engineering, and testing teams

8. Cybersecurity Engineer - #8G and #8C

(a) Analyzes and defines security requirements for multilevel security (MLS) systems

(b) Design, develops, engineers, and integrates solutions to MLS requirements

(c) Conducts security audits

(d) Generates system-level security documentation

(e) Supports the development of System Operation Procedure documents

(f) Applies knowledge of IT Governance requirements, risk mitigation strategies, and encryption and decryption capabilities to establish secure solutions

(g) Performs risk analysis, including risk assessment processes and procedures

(h) Recommends information assurance/security solutions to support customers’ requirements.

(i) Performs analysis, design, and development of security features for system architectures.

(j) Designs, develops, engineers, and implements solutions that meet security requirements.

(k) Provides integration and implementation of the computer system security solution.

(l) Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.

(m) Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

9. Database Specialist – #9G and #9C

(a) Specialized experience includes demonstrated experience with database management systems design and system analysis, current operating systems software internals and data manipulation languages, incorporation of component and object-oriented concepts, building and/or maintaining data/information repositories for organizations that use information engineering concepts, and enterprise data and process modeling in the identification and development of standardized objects.

(b) Manages the development of database projects and provides all activities related to the administration of computerized databases

(c) Evaluates and analyzes functional business requirements, workflow, and existing processes and interfaces and applies business process improvement practices to re-engineer methodologies and practices consistent with sound DBMS principles and existing customer standards and planning documents

(d) Applies activity and data modeling, transaction flow analysis, internal control and risk analysis, and performance measurement techniques to develop functional specifications and logical and physical database designs

(e) Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function

(f) Plans and budgets staff and data resources to support application developers in planning preparation, load analysis, and backup and recovery of data

(g) Prepares and delivers presentations on database management system concepts and applicable tradeoffs.

(h) Ensures that proposed object definitions are clear, concise, technically correct, and represent singular concepts.

(i) Ensures that the proposed objects are consistent with data and process models.

10. Functional Analyst - - #10G and #10C

(a) Possess knowledge of applying analytic methodologies and principles to address mission needs.

(b) Supports analyst functions including data collection, interviewing, data modeling, project testing, and creation of performance measurements to support project objectives.

(c) Conducts activities in support of project team’s objectives.

(d) Applies expert subject matter knowledge to high level analysis, collection, assessment, design, development, modeling, simulation, integration, installation, documentation, and implementation.

(e) Resolves problems, which require an expert intimate knowledge of the related technical subject matter.

(f) Applies principles and methods of the subject matter to specialized solutions.

11. Human Factors Engineer – #11G and #11C

(a) Leads and conducts studies in human/machine interaction, environmental design, and human performance assessment.

(b) Responsible for finalizing project deliverables and writing of technical reports.

(c) Designs experiments and usability testing, oversees data collection and analysis of behavioral data.

(d) Participates in overall project management.

(e) Knowledge of human cognition, including serial and parallel processing, visual perception, attention allocation, and reaction time.

(f) Expert in experimental design and statistical analysis.

12. Information/Knowledge Engineer - #12G and #12C

(a) Specialized in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design, and documentation preparation.

(b) Applies business process improvement practices to reengineer methodologies/principles and business process modernization projects.

(c) Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques.

(d) Assists in establishing standards for information systems procedures.

(e) Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Constructs sound, logical business improvement opportunities consistent with open system architecture objectives.

(f) Applies an enterprise-wide set of disciplines for the planning, analysis, design, and construction of information systems on an enterprise-wide basis or across a major sector of the enterprise.

(g) Develops analytical and computational techniques and methodology for problem solutions.

(h) Performs enterprise wide strategic systems planning, business information planning, business, and analysis.

(i) Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools, such as integrated computer aided software engineering (I-CASE) tools.

(j) Applies reverse engineering and reengineering disciplines to develop migration strategic and planning documents.

(k) Provides technical guidance in software engineering techniques and automated support tools.

13. Information Technology Consultant - #13G and #13C

(a) Continuously monitor and maintain oversight of all aspects of information technology projects.

(b) Responsible for making determinations for project approach, software platforms, hardware, schedule, budget and deliverables.

(c) Participates in the management and implementation of large, complex information technology systems

(d) Identifies user requirements and describe services available or refer inquiries to other staff within installation

(e) Provides technical support to users and assist them in defining and solving computing problems within well-defined areas of responsibility

(f) Provides input for preparation of documentation of supported products for other staff members and users

(g) Provides input for preparation of user training materials and assists in conducting training sessions as assigned

(h) Performs programming tasks to assist users

(i) Travels to the customer site to analyze and enhance the IT systems used within the organization

(j) Performs interviews and other research

(k) Provides technical, managerial, and administrative assistance for problem definition, analysis, requirements development and implementation, for complex to extremely complex systems in the subject matter area

(l) Makes recommendations and advises on organization-wide systems improvements, optimization or maintenance efforts, in the following areas:

i. Information systems architecture

ii. Networking and networks

iii. Telecommunications including legacy and high-speed technologies, protocols, operations and management

iv. Electromagnetic Spectrum technologies

v. Satellite Communications

vi. Cyber Security technologies

vii. Mobility technologies

viii. Automation including micro through mainframe hardware, computer languages, operating systems, database systems, security, decision support systems, and cognitive computing

ix. Risk management and electronic analysis, software including commercial software and software development, life-cycle management

x. Modeling and simulation; graphics; data management

14. Information Technology Service Management Analyst - #14G and #14C

(a) Responsible for stabling and managing process, policy, and procedure, specifically around engineering management, incident management, change management, and problem management.

(b) Manage Configuration Management Database (CMDB) to ensure consistency and all data is up-to-date; develop processes for maintaining and auditing CMDB.

(c) Chair the CAB (Change Advisory Board) Meetings to review and ensure changes are discussed and maintained appropriately and are aligned with ITIL best practices; Manage and enforce process and policy for all CAB meetings.

(d) Build and manage reporting related to change and outage management. Support the service and customizations to an ITIL system to ensure high availability of crucial SLA related statistics for entire department.

(e) Develops, monitors, and improves operating procedures and processes linked to the front line incident management

(f) Ensures timely resolution of all customer problems, requests, or complaints. Effectively partners with all lines of service to ensure timely resolution of customer problems, requests, or complaints.

Responds to high level critical problems or complaints from customers

(g) Build/Manage reporting services and customizations to a CMDB/ITIL system as its related to the focus areas (problem management, change management, and incident management)

(h) Manage the delivery of IT related services to meet the requirements of the business;

(i) Build service relationships with internal customers and internal/external service providers;

(j) Manage cross functional teams as necessary to implement and maintain all aforementioned policy and procedures;

(k) Ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery, with particular regard to regulatory compliance;

(l) Manage high priority incidents, conduct lessons learned and implement remediation plans;

(m) Deliver a high level of Customer Service through a positive Customer focused attitude;

15. Integration Engineer - #15G and #15C

(a) Implements computer systems in a phased approach of requirements analysis and conceptual design, site survey, system design review, critical design review, installation, integration, and testing

(b) Performs requirements analysis for a wide range of users in areas of office automation and finance and accounting

(c) Presents system designs for user approval at formal reviews

(d) Conducts configuration management, integrating software, interpreting software test results, and recommending solutions for unsatisfactory test results

(e) Directs life-cycle support, including maintenance, administration, and management

(f) Provides solutions to identified software problem reports

(g) Serves as a central point of contact to resolve end user problems and to increase end user efficiency

(h) Receives and responds to end user "help" requests and/or trouble reports

(i) Analyzes whether user problems result from hardware failure/problem, network failure/problem, software failure/problem or is procedural in nature

(j) Provides solutions to identified software problem reports

(k) Reports hardware/network/software problems to the appropriate organization for resolution

(l) Works through procedural problems with the user to successful resolution

(m) May serve as a system documentation librarian

16. Installation Engineer #16G and #16C

(a) Installation and field engineering in multiple capacities; to include, but not limited to:

a. System development,

b. Testing, Deployment

c. Site surveys and impact documents

d. Implementation,

e. System transition.

(b) Reviews, analyzes, and modifies programming systems including coding, testing, debugging and installation to support application systems

17. Life-cycle Management Specialist #17G and #17C

(a) Assist warfighter community refine their product support requirements

(b) Influence product design for supportability

(c) Develop & refine outcome based system product support strategy to meet warfighter system support requirements

(d) Conduct required product support strategy Business Case Analysis (BCA)

(e) Document and refine product support strategy in system Life Cycle Sustainment Plan

(f) Establish the support system

(g) Identify the support requirements

(h) Determine the best supportable design alternative

(i) Influence detailed design, including reliability, availability, maintainability and supportability of the product/system

(j) Support Interdisciplinary Integrated Product Teams (IPT)

(k) Foster Test & Evaluation (T&E) of support system https://acc.dau.mil/lcsp

(l) Minimize Life Cycle Costs

(m) Develop the integrated product support

(n) Mitigate obsolescence & diminishing manufacturing sources and material shortages

(o) Plan for eventual system retirement & disposal

18. Logistics Specialist - #18G and #18C

(a) Develops logistics concepts, techniques, and standards.

(b) Works directly with the customer in determining support requirements.

(c) Reviews field support requirements and recommends tools and test equipment.

(d) Thoroughly understands the application of logistics principles, concepts, and standards.

(e) Oversees maintenance and maintainability demonstrations for customers.

(f) Prepare/ reviews handbooks for technical adequacy.

(g) Assists in the development of maintenance engineering and logistics support.

(h) Performs analysis of applications and operational environment, functional systems analysis, design, integration, documentation, training, and/or implementation.

19. Mobility Engineer - #19G and #19C

(a) Performs advanced-level Mobility related engineering functions to include configuration, installation, upgrades and patching of mobility management, monitoring and service platforms.

(b) Resolves technical problems escalated from the Network Operations Center, Mobility engineers or user community.

(c) Uses expertise in customer service and technical knowledge to resolve advanced-complexity issues surrounding installation, usage, and training on software and/or hardware products related to Mobility solutions or services.

(d) Able to plan, design, develop, install, modify, and test Mobility solutions and related network components of advanced complexity.

(e) Able to translate Mobility systems/subsystems designs and detailed designs into fully functioning and architecturally compliant UC (Unified Communications) networks or solutions.

(f) Able to provide advice on differing Mobility implementations and designs.

(g) Able to provide advanced-level problem resolution, compliance testing and design recommendations on network components, platforms or solutions.

(h) Hands on experience with Mobility internetworking equipment to include configuration, installation and/or troubleshooting.

(i) Able to work with senior technical and user staff on Mobility deployment and migration projects.

20. Modeling and Simulation Engineer - #20G and #20C

(a) Expert in modeling and simulation functions or operations such as, but not limited to exercises, plans, coordination, demonstrations, and instruction.

(b) Responsible for analysis of modeling and simulation functions or operation such as, but not limited, exercises, plans, coordination, demonstrations, and instruction in support of DOD sponsored federation of simulations.

(c) Specialist will be experience in developing and/or applying Models and Simulations in support of training, experimentation, acquisition, and analysis of IT systems.

(d) Experience using software tools and database technology to develop information and data for modeling and simulation of engineering, technical, and program attributes such as cost and design trade-offs to determine methods for optimizing.

(e) Must be experienced in performing technical and management research and be fully capable of designing and conducting in-depth assessments to support system and equipment justifications and/or decisions.

(f) Must be able to develop creative approaches and practical solutions to assist in evaluating alternatives and program/technical risks.

(g) Provides guidance on the proper operation and use of simulation models and exercises.

21. Network Engineer – #21G and #21C

(a) Advanced knowledge of the principles, methods, and techniques used in the engineering, application, and development of multiple operating systems.

(b) Analyzes computer software and hardware requirements to provide integration and implementation support through the design and development of new systems at a highly technical level.

(c) Ensures that system are functioning according to design specifications. Analyzes and documents users’ functional and data requirements.

(d) Develops site survey instruments to gather detailed user requirements and business process analysis data.

(e) Conducts functional user interviews to document functional, system, customization, and data requirements and data sources.

(f) Determines data requirements for internal processes and external interfaces.

(g) Develops new systems or tailors commercial products to meet user requirements.

(h) Maps existing data structures and migrates legacy data to the new or tailored systems.

(i) Develops and conducts tests to ensure systems meets documented user requirements.

(j) Develops documentation to describe system requirements and use.

(k) Provides technical support and diagnoses and resolves system problems.

(l) Maintains current knowledge of relevant hardware and software applications, as assigned.

22. Operations Research Analyst - #22G and #22C

(a) Plans, organizes, and conducts research in a variety of areas, such as new or existing products, science, social science, law or business, etc. in support of an IT initiative.

(b) Searches sources such as reference works, literature, documents, newspapers, statistical records, and other sources of information. May use Internet, Intranet, magazines, periodicals, journals, and other media to perform research.

(c) Analyzes information and statistical data to prepare reports and studies for use by professionals.

(d) Uses a rigorous process of scientific inquiry and analysis applicable to unique or recurring problems that confront decision makers.

(e) Uses a systematic examination and development of alternative courses of action to define and clarify the advantages and disadvantages of available choices.

(f) Provide decision makers with sound, scientific, and quantitative information as a basis for making decisions.

(g) Works across disciplinary boundaries and to develop multidisciplinary solutions to complex problems.

23. Programmer – #23G and #23C

(a) Functional Responsibility Performs assigned portions of design, programming, and documentation, for IS/ADP systems.

(b) Participates in all phases of software development, with emphasis on the programming, testing, documentation, and acceptance phases.

(c) Designs and prepares technical reports and related documentation, and makes charts and graphs to record results.

(d) Responsible for the design, development, implementation, of computer programs and their systems.

(e) Plans the full range of programming actions to produce several interrelated but different products from numerous and diverse data elements which are usually from different sources; solves difficult programming problems.

(f) Uses knowledge of pertinent system software, computer equipment, work processes, regulations, and management practices.

(g) Develops and/or maintains operating systems, communications software, database packages, compilers, assemblers, and utility programs.

(h) Knowledgeable of government regulations, manuals, technical orders and standards as applied to the development of government systems.

(i) Modifies existing and creates special purpose software and ensures system efficiency and integrity. Analyzes systems requirements and design specifications.

(j) Develops block diagrams and logic flow charts.

(k) Translates detailed design into computer software.

(l) Tests, debugs, and refines the computer software to produce the required product.

(m) Prepares required documentation, including project plans, software program and user documentation.

(n) Enhances software to reduce operating time or improve efficiency

24. Quality Assurance Specialist – #24G and #24C

(a) Specialized experience includes configuration management, verification and validation, system testing and integration, and metrics and their application to systems quality assessment. Expertise may be either logistics business systems or software systems based. General experience includes increasing responsibilities in quality assurance and quality control.

(b) Assists in the evaluation of software and associated documentation.

(c) Participates in formal and informal reviews to determine quality.

(d) Provides development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract.

(e) Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.

25. Satellite Communications Specialist - #25G and #25C

(a) Installs, configures, operates, aligns, and conducts performance tests, on satellite communications equipment

(b) Installs, operates, and performs preventive maintenance checks and services on satellite communication security systems

(c) Installs tactical satellite antenna equipment

(d) Provides technical assistance to subordinates engaged in the operation and maintenance of satellite communication systems

(e) Identifies and reports electronic jamming and deception, and applies appropriate electronic countermeasures

(f) Performs complex and multifaceted tasks associated with stressed and unstressed network operations

(g) Supervises and performs alignment, control functions, and direct support maintenance on assigned communications equipment

(h) Ensures backup equipment, spares, and repair parts are available to sustain system operations.

(i) Compiles system and network statistics for reports

26. Software Engineer - #26G and #26C

(a) Performs conceptual design, detailed design, code, and unit test of critical IT programs within a subsystem or system-of-systems

(b) Supports integration testing of programs within a subsystem or system-of-systems

(c) Supports design and development of databases.

(d) Generated Interface Control Documents (ICDs), documenting the interfaces between programs

(e) Supports the development of Acceptance Test Plan and Procedure documents.

(f) Requires knowledge of the principles, methods, and techniques used in software engineering and applications and systems development.

(g) Participates in all phases of software development and engineering, including system design, analysis, and modeling at a highly technical level

(h) Performs software and information engineering, including full life cycle application systems design and development.

(i) Works from specifications to develop and modify operating software programming applications.

(j) Designs, codes, tests, debugs, and documents programs.

(k) Assists in the definition of limited design specifications and parameters.

(l) Resolves hardware and software compatibility and interface design considerations.

(m) Assists in the analysis of system architecture requirements, performs requirements acquisitions and definition and data analysis, and may customize purchased applications.

(n) Performs technical and subject matter research on emerging technologies to determine impacts on application executions.

(o) Performs system modeling

(p) Writes, modifies, and maintains technical documentation and specifications such as user manuals, system documentation, and training materials.

(q) Performs integration testing and support of various computer operating and/or network systems.

(r) Troubleshoots and provides customer support for system engineering and software issues.

(s) May perform database analysis, design, implementation, and testing.

27. Spectrum Engineer - #27G and #27C

(a) Facilitates government and contractor teams that integrate and coordinate the development of computer automated spectrum management business processes to include frequency assignment, spectrum certification, and spectrum planning.

(b) Performs management analysis.

(c) Manages spectrum management business processes and personnel engaged in spectrum management analysis and business processes, business process reengineering, configuration management, quality control/assurance, organizational performance assessments, mission analysis, engineering analysis and strategic planning.

(d) Applies applicable management analysis processes, modeling and simulation tools, and technical techniques to provide the services required.

(e) Employs spectrum management process improvement and reengineering methodologies and principles to conduct process modernization projects.

(f) Provides group facilitation, interviewing, training, and additional forms of knowledge transfer.

(g) Serves as key coordinator among multiple project teams to ensure enterprise-wide integration of management efforts.

(h) Provides daily supervision and direction to personnel performing spectrum management analysis and engineering tasking.

(i) Applies research or advanced engineering in the development of new spectrum management architectures, products and technologies.

(j) Provides high level guidance for technical spectrum management analysis and recommendations.

(k) Typically a former high ranking government or business official and recognized by industry as an expert in the spectrum management field.

(l) Has extensive knowledge of the spectrum management regulatory and operational entities to include the National Telecommunications and Information Administration, the Federal Communications Commission, Federal agency spectrum management entities, and the International Telecommunication Union.

28. Spectrum Management Engineering Consultant - #28G and #28C

(a) Leads engineering efforts and supervises engineering staff involved with the application of spectrum management engineering disciplines in the technical field directly related to the required tasking area being supported.

(b) Provides spectrum management engineering, technical, and managerial direction for problem definition, analysis, requirement development and implementation for complex systems in the engineering discipline required to meet technical requirements.

(c) Makes recommendations and advises on system development, improvements, optimization, or support efforts.

(d) Performs spectrum supportability risk assessments and analysis employing modeling and simulation techniques.

(e) Leads spectrum management business process modeling, analysis, simulation, engineering, and tool development tasks

(f) Performs spectrum engineering analyses applying appropriate scientific and engineering processes and modeling techniques to the life-cycle development of systems.

(g) Performs analyses and trade-off studies related to operational issues and reviews test plans to ensure they address operational requirements.

(h) Exercises tests to validate accuracy and technical validity of algorithms used in operational computer applications.

(i) Applies scientific and engineering theories, methods and research techniques in the investigation and solution of complex technical problems and technology development.

(j) Has extensive knowledge of the spectrum management regulatory and operational entities to include the National Telecommunications and Information Administration, Federal agency spectrum management entities, and the International Telecommunication Union.

29. Subject Matter Expert – #29G and #29C

(a) Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences.

(b) Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

(c) Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.

(d) Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.

(e) Provides expertise on an as-needed basis to all task assignments.

(f) Provides expert advice and assistance in state-of-the-art software and hardware.

(g) Coordinates with contractor management and government personnel to ensure that the problem has been properly defined and that the solution will satisfy the government’s requirement.

30. Systems Architecture Engineer - #30G and #30C

(a) Specialized experience includes supervision of system architects, use of structured analysis, design methodologies and design tools (such as IDEF1x, entity relationship diagrams, CASE, or other design techniques), and other design techniques, object-oriented principles, COTS integration, or experience with the logical and technical architecture of large and complex information systems.

(b) Functional Responsibility Establishes system information in the development of enterprise-wide or large-scale information systems.

(c) Works with other technical disciplines, such as functional analysts, business process reengineering specialists, and software and systems engineers, as applicable.

(d) Designs architecture to include the software, hardware, and communications to support the total requirements, as well as provide for present and future cross functional requirements and interfaces.

(e) Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards—such as the Institute of Electrical and

Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model—as they apply to the implementation and specification of information management (IM) solution of the application platform across the application program interface (API) and the external environment/ software application.

(f) Is familiar with emerging requirements for GOTS/COTS components and Web-based technology.

(g) Evaluates, analytically and systematically, problems of work flows, organization, and planning, and develops appropriate corrective action.

31. Systems Engineer – #31G and #31C

(a) Provides customer support in the installation, maintenance, and servicing of computer systems programs, software, and operations to ensure that systems are functioning according to design specifications.

(b) Provides technical support and diagnoses and resolves system problems. Analyzes and documents users’ functional and data requirements.

(c) Conducts research and analyzes technology information relative to tasking. Participates in the development of new systems or tailors commercial products to meet user requirements.

(d) Develops and conducts tests to ensure systems meet documented user requirements.

(e) Develops documentation to describe system requirements and use.

(f) Analyzes and studies complex system requirements.

(g) Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation.

(h) Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and CASE tools.

(i) Estimates software development costs and schedule.

(j) Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques.

(k) Oversees software configuration management.

(l) Specialized experience includes demonstrated use of interactive, interpretative systems with on-line, real-time IT engineering capabilities.

32. Technical Writer – #32G and #32C

(a) Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

(b) Coordinates the display of graphics and the production of document.

(c) Ensures content is of high quality and conforms to standards.

33. Telecommunications Engineer - #33G and #33C

(a) Serves as systems specialist on complex telecommunications switch and premise equipment for vendors and users.

(b) Makes field inspection trips or reviews results and recommendations of field inspection trips made by technical analysts to existing or newly installed telecommunications equipment and facilities to trace out problems, verify work of vendors or maintenance personnel or approve materials, procedures and techniques used in the construction, assembly and maintenance of sophisticated electronic telecommunications equipment and systems.

(c) Collects data concerning the operating environment, capacity and efficiency of installed equipment.

(d) Monitors the performance of operating telecommunication facilities to isolate, correct and improve operational efficiency through additions or reconfiguration of hardware or circuits.

(e) Applies theory of telephony and its related functionality in all areas of telecommunications hardware in order to analyze, design, implement, manage and plan telecommunications networks, switching centers, microwave transmission facilities, radio transmission facilities and other emerging industry related technologies.

(f) Participates in feasibility studies ensuring that impacts on user agencies are well understood and known.

(g) Prepare and deliver presentations on system concepts to colleagues, subordinates, and user representatives;

(h) Participate in meetings workshops, and demonstrations that relate to voice, data, and video telecommunications systems supported by the Center.

(i) Provide support and engineering analysis in the design, specification, procurement, and implementation of digital and analog communications networks;

(j) Develop standards recommendations and procedures for the maintenance and operation of telecommunications hardware.

34. Test Engineer - #34G and #34C

(a) Evaluates, recommends, and implements automated test tools and strategies.

(b) Designs, implements, and conducts test and evaluation procedures to ensure system requirements are met.

(c) Develops, maintains, and upgrades automated test scripts and architectures for application products. Also writes, implements, and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports.

(d) Serves as subject matter specialist providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications.

(e) Directs and/or participates in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection.

35. Web Designer – 35G and 35C

(a) Designs and builds web pages using a variety of graphics software applications, techniques, and tools.

(b) Designs and develops user interface features, site animation, and special-effects elements.

(c) Contributes to the design group’s efforts to enhance the look and feel of the organization’s online offerings.

(d) Designs the website to support the organizations strategies and goals relative to external communications.

36. Web Content Analyst – 36G and 35C

(a) Provides for development and content that will motivate and engage users so that they regularly access functional websites and utilize them as a major source for information and decision-making.

(b) Provides managing/performing website editorial activities including gathering and researching information that enhances the value of the site(s).