FINAL H92222-11-R-0009-U0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is issued to update several items on this RFP as a result of the questions submitted by industry as a result of the original RFP. Updates w ere also made to Attachment 3, Attachment 3 - Addendum 3, Attachment 3 - Addendum 4, Attachment 4, Attachment 6, & Attachment 7 (see attached).

1. CONTRACT ID CODE PAGE OF PAGES

S 1 56

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X H92222-11-R-0009

X 9B. DATED (SEE ITEM 11)

03-Jun-2011

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 3 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

U0001

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

17-Jun-2011

CODE

HQ USSOCOM SORDAC-K

ATTN: ASHLEY NORTH

7701 TAMPA POINT BLVD

MAC DILL AFB FL 33619

H92222 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

H92222-11-R-0009

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 17-Jun-2011 01:00 PM to 24-Jun-2011 01:00 PM.

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLINs 0002, 1002 & 2002

The CLIN extended description has changed from:

CPFF task orders shall be issued against this CLIN for Ordering Period 1, Basic Year POP. Contractor shall provide all requirements necessary to provide these services.

To:

CPFF task orders shall be issued against this CLIN for Ordering Period 1, Basic Year POP. Contractor shall provide all requirements necessary to provide these services.

Live Environment Training, Iso-Immersion Training, & Translation Support will be proposed under this CPFF

CLIN.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PWS

Performance Work Statement (PWS) for

FOREIGN LANGUAGE, REGIONAL EXPERTISE, AND CULTURAL TRAINING FOR UNITED STATES

SPECIAL OPERATIONS COMMAND (USSOCOM) ACTIVE AND RES ERVE COMPONENTS

PART 1

GENERAL INFORMATION

1.1 Description of Services/Introduction . Foreign Language, Regional Expertise, and Culture (LREC) instruction as defined in this Performance Work Statement (PWS) in support of United States Special Operations Command (USSOCOM) units in the Continental United States (CONUS) and Outside the Continental United States (OCONUS). This contract will cover, training provided to Headquarters, USSOCOM; United States Army Special Operations Command (USASOC); Naval Special Warfare Command (NAVSPECWARCOM); Air Force Special Operations Command (AFSOC); Marine Special Operations Command (MARSOC); Joint Special Operations Command (JSOC); Special Operations Command Central (SOCCENT); Special Operations Command Europe (SOCEUR); Special Operations Command South (SOCSOUTH); Special Operations Command Africa (SOCAFRICA); Special Operations Command Pacific (SOCPAC); Special Operations Command Korea (SOCKOR), Special Operations Command Joint Forces Command (SOCJFCOM), US Air Force LEAP Program; 17th AF Africa’s SG IHS;

and all subordinate units contained therein.

1.2 Background. USSOCOM is a unified combatant command of the Department of Defense (DoD) and is responsible for all Special Operations Forces (SOF) in the Department of Defense. USSOCOM is composed of a headquarters at MacDill AFB, FL; a USSOCOM Washington Office in Washington DC;

JSOC and USASOC at Fort Bragg, NC; AFSOC at Hurlburt Field, FL; MARSOC at Camp Lejeune, NC;

NAVSPECWARCOM at Coronado, CA; Joint Military Information Support Command (JMISC), and Joint Special Operations University (JSOU) at MacDill AFB, FL. In addition, each Theater Command has a Special Operations Command (TSOC).

1.2.1 USSOCOM has an on-going need for Foreign Language, Regional Expertise, and Cultural (LREC) instruction for its components.

1.3 Objectives. This contract will provide USSOCOM organizations the ability to order LREC Instruction.

1.3.1 The Vendor shall train adult students from the four military Services, reserve components, or authorized Government civilian personnel.

1.3.2 Language instruction shall include the development of (in order of importance) speaking, listening, reading, and writing communicative competence in general and military topics. Language instruction is measured by instructor and student performance via the Oral Proficiency Interview (OPI), the 2-skill OPI, the Defense Language Proficiency Test (DLPT) of listening and reading, and/or other tests as determined by the Government. Instruction shall be conducted in languages determined by the Government.

1.3.3 Regional expertise and cultural training shall focus on any aspect of the target region’s history, demography, politics, customs, beliefs, practices, and/or artifacts to include the roles such concepts and objects play in interactions with the target region’s people.

1.3.4 The Contracting Officer may order LREC training for additional organizations if the Contracting Officer determines that the training is related to the Special Operations Mission.

1.4 Scope. LREC training may be conducted at any time or date as detailed in each Task Order.

Training Requirements will be in a Statement of Objectives (SOO) for each task order. A task order will be issued for each class or group of classes. LREC training shall be carried out within various USSOCOM training organizations; i.e., training institutions and operational units. The purpose of LREC training shall range from providing global language proficiency to mission or military specific proficiency.

Training may be conducted at the basic or survival level proficiency through professional level proficiency.

Training types include survival/familiarization/pre-deployment LREC training, initial acquisition training (IAT), sustainment/enhancement training (SET), tutoring, regional expertise and cultural (REC) training, situational training exercises (STX), isolation(iso) and immersion exercises, and live environment training (LET). LREC training shall take place in multiple venues (i.e., locations or environments) such as standard classrooms, virtual classrooms, in a target region (LET), or in a fabricated target region (iso-immersion) involving different types of Vendor personnel.

1.4.1 Language Classification and Difficulty Level. The DoD categorizes foreign languages according to the difficulty of the language for a native English speaker to learn. Category I is the least difficult and Category IV is the most difficult. The following are the most common language training requirements for USSOCOM components listed by categories. High-density (HD) languages are commonly taught within USSOCOM while Low-density (LD) languages are less commonly taught. Other languages, including English as a Second Language, may be required based on emerging mission requirements as specified in each Training Requirement.

Category I Category II Category III Category IV French (HD) German (LD) Azeri (LD) Pashto (HD) Arabic-Iraqi (LD)

Haitian-Creole (LD) Indonesian (LD) Bengali (HD) Persian-Farsi

(HD)

Arabic-MSA (HD)

Italian (LD) Malay (LD) Cambodian

(Khmer) (LD) Polish (LD)

Chinese- Cantonese (LD)

Portuguese (HD) Romanian (LD) Czech (LD) Russian (HD) Chinese-Mandarin

(HD)

Spanish (HD) Dari (HD) Serbian-Croatian

(LD)

Japanese (LD)

Georgian (LD) Sinhala (LD) Korean (HD) Greek (LD) Somali (LD) Hausa (LD) Swahili (LD) Hindi (LD) Tagalog (HD)

Hungarian (LD) Tausug (Moro)

(LD)

Kurdish (LD) Thai (LD) Lao (LD) Turkish (LD) Laotian (LD) Urdu (LD) Lithuanian (LD) Vietnamese (LD) Nepalese (LD)

1.5 General Information.

1.5.1 Quality Control (QC). The Vendor shall develop and maintain an effective quality control plan (CDRL A002) to ensure that services are performed in accordance with this PWS. The Vendor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Vendor’s quality control plan (CDRL A002) is the means by which he assures himself that his work complies with the requirement of the Contract. At a minimum, the Vendor shall develop quality control procedures, as a part of the QC plan, that address the areas identified in below:

*accurate invoices submitted *provides qualified employees *professional attitude/practice *manage and enforce contract provisions

1.5.2 Quality Assurance. The Government will evaluate the Vendor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Vendor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Government Remedies. The Contracting Officer will follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for Vendor’s failure to perform satisfactory services or failure to correct non-conforming services. There are several reports/deliverables that the Government and vendor shall use to assist in identifying problems/issues and solving them in a timely manner:

1.5.3.1 Monthly Progress Report (CDRL A001): The monthly report shall include a narrative for each training location to include: problems/issues (including details, dates, places, task order number, etc), contractor’s plan to solve problems/issues, and if/when the problem/issue was solved and how it was solved (problems/issues shall never be removed from the monthly report because they may be able to be used to solve future problems/issues). This report shall also include a list of all the task orders, including each employee that worked on the task order, how many hours they worked on that task order, and the work the employee completed during those hours.

The monthly report shall also include a spreadsheet listing of task orders (TO) issued to date to include task order number, SOFLO tracking number (provided on Training Requirement), TO effective date, training start date, training end date, dollar amount obligated on TO, Wide Area Work Flow (WAWF) invoice number(s), date invoice(s) submitted, dollar amount(s) billed/invoiced to date, date invoice(s) paid, dollar amount(s) received/paid to date, date paid in full for TO, & dollar amount paid in full for TO.

1.5.3.2 Quality Control Plan (CDRL A002): A document generated by the vendor and provided with their proposal. This document is the vendor’s input in response to the Government’s QASP to show what quality control measures the vendor plans to use for this requirement. This plan should be updated on an annual basis.

1.5.3.3 Student Progress Report (CDRL A003): A sample will be provided as Addendum 2 of the QASP.

This document shall address student attendance, grades, problems/issues with students, facilities, etc.

1.5.3.4 After Action Report (CDRL A005): This report shall include a synopsis of what took place during the training, problems that were encountered and how/when the problems were/were not resolved.

1.5.3.5 Professional Development Plan (CDRL A008): The contractor shall submit a program/plan for pre- and in-service professional development of its instructors, supervisors, and support personnel in the technical areas relevant to performance under this contract. If there are problems with any specific employees, an update/change to this plan may assist in resolving those problems.

1.5.4 Recognized Holidays. The Vendor shall provide LREC training as specified in individual task orders. Classes will not normally be held on National Holidays or on official training holidays, unless otherwise specified by the Government in the SOO. The following are holidays recognized by the Government:

New Year’s Day Labor Day Martin Luther King Jr. Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.5.5 Hours of Operation. LREC training may be conducted after normal duty hours as specified in the individual Training Requirements. The Vendor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.5.6. Training Requirements will be provided via SOO with each RFP for each task order. The SOO will give detailed information (such as language, type of classroom instruction, etc) about the LREC training being requested at that time. A task order may include requirements for one or multiple classes/types of training. A cost reimbursable contract line item (CLIN) for travel has been established in the contract.

1.6 Security Requirements. This contract may require select individuals to have a SECRET clearance.

One DD Form 254 will be included in the initial base contract for the organization headquarters. Individual DD-254s will be initiated, as required, with individual task orders.

1.6.1 Physical Security. The Vendor shall be responsible for safeguarding all Government property provided for Vendor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.2 Information Security. The Vendor shall be responsible for safeguarding all Government personnel’s personally identifiable information, mission information, language requirements, and test scores used in or resulting from LREC training in accordance with the Government’s standard operating procedure. Any document, including the Student Progress Report (CDRL A003), that references this information shall be marked “For Official Use Only-Privacy Act Information”.

1.6.3 Key Control. The Vendor shall establish and implement methods of making sure all keys issued to the Vendor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards such as Common Access Cards (CAC). No keys issued to the Vendor by the Government will be duplicated. The Vendor shall develop procedures covering key control that shall be included in the Quality Control Plan (CDRL A002). Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Vendor shall immediately report any occurrences of lost or duplicate keys to the Contracting Officer.

1.6.3.1 In the event keys, other than master keys, are lost or duplicated, the Vendor shall, upon direction of the Contracting Officer, re-key or replace the effected lock or locks; however, the Government, at its option, may replace the effected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks will be deducted from the monthly payment due the Vendor. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost will be deducted from the monthly payment due the Vendor.

1.6.3.2 The Vendor shall prohibit the use of Government issued keys by any persons other than the Vendor’s employees. The Vendor shall prohibit the opening of locked areas by Vendor employees to permit entrance of persons other than Vendor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.4 Lock Combinations. The Vendor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Vendor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Vendor’s Quality Control Plan (CDRL A002).

1.6.5 Special Qualifications. The Vendor shall be responsible for ensuring, at a minimum, that all instructors: understand the Interagency Language Roundtable Proficiency Levels and how they relate to proficiency-based instruction; are familiar with the Oral Proficiency Interview (OPI) and Defense Language Proficiency Tests (DLPT); are proficient at operating PC based computers, Windows Explorer, MS Office (Word, PowerPoint, and Excel), installing and enabling foreign fonts, and common media players (e.g. Windows Media Player, Real Player, common PC driven projectors, and SMART Boards) as they relate to modern instructional delivery; and are proficient with the USSOCOM licensed software suite of Transparent Language, Inc. CL-150 Technology Matrix for Critical Languages ™ used in the execution of this Contract. These items shall all be addressed in the Professional Development Plan (CDRL A008).

1.7 Post Award Conference and Periodic Progress M eetings . The Vendor shall attend any post award conference or periodic progress meetings convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Primary Contracting Officer’s Representative (PCOR), Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Vendor to review the Vendor's performance. At these meetings, the Contracting Officer will apprise the Vendor of how the Government views the Vendor's performance and the Vendor shall apprise the Government of any problems being experienced. Appropriate action shall be taken to resolve outstanding issues. Any actions taken by the vendor shall be addressed in the next Monthly Progress Report (CDRL A001) to include the issue and action(s) taken to resolve issue. These meetings will be at no additional cost to the Government.

1.8 Primary Contracting Officer’s Representative (PCOR). The (PCOR) is identified below:

Mark L. Roemer

HQ, USSOCOM

J-7/9 KC

7701 Tampa Point Blvd MacDill AFB, FL 33621-5323

Commercial Phone: (813) 826-2336

FAX: 813-826-7175

mark.roemer@socom.mil

The PCOR monitors all technical aspects of the contract and assists in contract administration. The PCOR is authorized to perform the following functions: ensure that the Vendor performs the technical requirements of the Contract; perform inspections as necessary in connection with contract performance;

maintain written and oral communications with the Vendor concerning technical aspects of the contract;

issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor the Vendor's performance and notify both the Contracting Officer and the Vendor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Vendor personnel. A letter of designation issued to the PCOR, a copy of which is sent to the Vendor, states the responsibilities and limitations of the PCOR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The PCOR is not authorized to change any of the terms and conditions of the resulting contract or task orders.

1.8.1 Contracting Officer’s Representative (COR). The Contracting Officer and the PCOR will designate each USSOCOM component and/or unit a COR authorized to write Training Requirement packages, evaluate the Vendor’s proposals, participate in periodic progress meetings, and perform quality assurance surveillance. A letter of designation issued to each COR, a copy of which is sent to the Vendor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of any resulting task orders. The PCO, PCOR and Component COR will designate Technical Representatives (TR).

1.8.2 Contract Points of Contact: The vendor shall provide the Contracting Officer a list naming the primary and alternate vendor points of contact (POC) for each of the Government training sites and organizations. Identification of these primary and alternate POCs (and their contact information) for each Government training site and organization shall be identified as part of the Employee Roster (CDRL A006). The original Employee Roster shall accompany the Vendor’s proposal. These vendor POCs shall have full authority to act for the Vendor on all contract matters relating to daily operation of this Contract ensuring decisions can be made and action can be taken in a timely manner, usually less than 24 hours.

These vendor POCs shall be the PCOR and subordinate CORs’ first point of contact to inform, question, or coordinate current and prospective Task Order or Training Requirement issues. Because training may occur at any time, the primary or alternate vendor POC for each training site and organization must be accessible at all times. Training events are often short in duration and it is critical that a means of rapidly resolving quality, scheduling, and other changes be provided.

1.9 Identification of Vendor Employees . All contract personnel attending meetings, answering Government telephones, and working in other situations where their Vendor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall ensure that all documents or reports produced by the Vendor are suitably marked as Vendor products or that Vendor participation is appropriately disclosed. The Vendor’s personnel may be required to wear badges identifying them as Vendor personnel as detailed in each Task Order.

PART 2

DEFINITIONS & ACRONYMS

2.1 Definitions.

Advanced Distributed Learning: Advanced Distributed Learning (ADL) leverages the full power of computer, information, and communication technologies through the use of common standards in order to provide learning that can be tailored to individual needs and delivered “anytime-anywhere”. ADL also includes establishing an interoperable “computer-managed instruction” environment that supports the needs of Government and Vendor developers, learners, instructors, administrators, and managers.

Authentic language material: Material produced by native speakers for native speakers, not for foreign language training purposes.

Class(room) hour: 50 minutes of instruction plus a 10-minute break. Any variations will be addressed in individual Training Requirements.

Client: The individual or organization that engages the services of a language training institution.

Communicative Language Teaching: A group of language teaching methodologies focused not only on form (grammar and pronunciation), but also on the meaning of each utterance. Students in communicative classrooms interact with one another and with authentic target language materials in order to learn how to build relationships and exchange information in the target language. The language instructor’s role is that of facilitator of communication and leader, not lecturer, thus the students talk more than the instructor.

Contracting Officer: A U.S. Government official who has been duly appointed and has the authority to enter into, administer, modify and/or terminate contracts, and make related determinations and findings on behalf of the U.S. Government.

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as a liaison to the Vendor

Defective Service: A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Defense Language Proficiency Test (DLPT): The official Department of Defense tests to determine language proficiency in speaking, listening, and reading comprehension. This system of tests includes the DLPT I thru 5, the Oral Proficiency Interview (OPI), and the two skill OPI.

Defense Language Institute Foreign Language Center (DLIFLC): The Department of Defense agency tasked to develop and furnish official language teaching media for the military services.

Institution: The organization that provides language training.

Interagency Language Roundtable Language Skill Level Descriptions: Skill level descriptions in the language skills of Reading, Listening, Speaking, and Writing were developed by the Interagency Language Roundtable to characterize levels of language usage. The ratings are from zero (0) (no proficiency) to five (5) (functionally native-like proficiency) and are assigned to an individual through an authorized language examination. The entire Interagency Language Roundtable document is in Attachment (3).

Oral Proficiency Interview (OPI): A Defense Language Proficiency Test that measures speaking proficiency. The two-skill OPI measures speaking and listening.

Primary Contracting Officer’s Representative (PCOR) the lead Contract Officer’s Representative (COR) from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as a liaison to the Vendor and as an intermediary step between the Contracting Officer and his/her subordinate CORs.

Proficiency: Ability to use one’s skill(s) in a variety of contexts including atypical, unpredictable, and unexpected situations.

Program: A system of instruction.

Program of Instruction (POI): A curriculum designed to achieve specific training outcomes in terms of producing personnel with specific capabilities.

Progress: Improvement in language skill(s) over time.

Quality: Consistent in meeting or exceeding client expectations.

Quality Assurance: Those actions take by the Government to check goods and services furnished by the Vendor to determine that they meet the requirements of the Contract.

Quality Assurance Surveillance Plan (QASP): A method of evaluating quality assurance via surveillance.

An organized written document specifying the surveillance methodology to be used for surveillance of Vendor performance.

Quality Control (QC): Those actions taken by a Vendor to control the performance of services so that they meet the requirements of the PWS.

Quality Control Plan (QCP): A comprehensive program to deliver to the Government a quality product.

Addresses the methods of identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable.

Regional Expertise and Cultural (REC) Training: Regional expertise and cultural training can focus on any aspect of the target region’s history, demography, politics, customs, beliefs, practices, and/or artifacts to include the roles such concepts and objects play in interactions with the target region’s people.

Reserve Component (RC): Includes Reserve and National Guard Units supported in this PWS.

Student-centered: Language, regional expertise, or cultural instruction in which the instructor takes into account the objectives, needs, and preferences of the student and in which the student has some control over what topics are discussed and with whom he/she practices and exchanges information. In order to achieve student-centeredness, the instructor takes on the role of facilitator/moderator as opposed to lecturer.

Task-based (language) Instruction: A methodology in which instructors use activities that require the use of the language skills or regional/cultural knowledge and experience in order to complete a realistic job, chore, mission, or errand the students would have to complete while living in a target environment or region.

Tutoring: Additional academic assistance provided to at least one student before or after regularly scheduled classroom/resident instruction.

Use-oriented Instruction: Language instruction directed at satisfying the communication needs of the students. See also “student-centered”.

2.2 Acronyms.

AC – Active Component ACE – American Council on Education ACTFL – American Council on the Teaching of Foreign Languages ADL – Advanced Distributed Learning AFSC – Air Force Specialty Code AFSOC – United States Air Force Special Operations Command AFSOTC – Air Force Special Operations Training Center ALC – MARSOC’s Advanced Linguist Course CA – Civil Affairs CLPM – Command Language Program Manager CONUS – Continental United States COR – Contracting Officer’s Representative CQT – Crewman Qualification Training DLAB – Defense Language Aptitude Battery DLIFLC – Defense Language Institute Foreign Language Center DLPT – Defense Language Proficiency Test DoD – Department of Defense ECL – English Comprehension Level Test FLP – Foreign Language Program GBPS – Global Battlestaff and Program Support contract HD – High Density HN – Host Nation HQ – Headquarters IAT – Initial Acquisition Training ILR – Interagency Language Roundtable JFTR – Joint Federal Travel Regulation JTR – Joint Travel Regulation KO – Contracting Officer LD – Low Density LET – Live Environment Training LMS – Learning Management System LREC – Language, Regional Expertise, and/or Cultural LS/PM – Language Services/Project Manager MARSOC – US Marine Corps Forces Special Operations Command MEDEVAC – Medical Evacuation MISO – Military Information Support Operations MISOG – Military Information Support Operations Group MOS – Military Occupational Skill/Specialty MSOSG – Marine Special Operations Support Group MSOS – Marine Special Operations School NAC – National Agency Check NAVSPECWARCOM – United States Naval Special Warfare Command NEC – Navy Enlisted Code NG – National Guard NSW ATC – Naval Special Warfare Advanced Training Center NSWC – Naval Special Warfare Command NSWCEN – Naval Special Warfare Center NSWG – Naval Special Warfare Group OCONUS – Outside the Continental United States OPI – Oral Proficiency Interview PCOR – Primary Contracting Officer’s Representative POI – Program of Instruction PSYOP – Psychological Operations

PWS – Performance Work Statement QASP – Quality Assurance Surveillance Plan QCP – Quality Control Plan RC – Reserve Component REC – Regional Expertise and Culture/Cultural SEAL – Sea, Air, and Land SET – Sustainment / Enhancement Training SME – Subject Matter Expert SOFTS – Special Operations Forces Teletraining System SOP – Standard Operating Procedures SQT – SEAL Qualification Training STX – Situational Training Exercise SWCC – Special Warfare Combat Crewman TR – Technical Representative TRADET – Training Detachment ULT – Unit Level Training USACAPOC (A) – United States Army Civil Affairs and Psychological Operations Command (Airborne) USAJFKSWCS – United States Army John Fitzgerald Kennedy Special Warfare Center and School USAR – United States Army Reserve USASOC – United States Army Special Operations Command USASFC (A) – United States Army Special Forces Command (Airborne) USSOCOM – United States Special Operations Command

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General. The Government will provide the facilities, equipment, materials, and/or services listed below.

3.2 Programs of Instruction and Training Materials . The Government will specify at the task order level the POI and/or training materials to be used or direct the Vendor to provide POI and/or materials. If the Government specifies the POI and/or training materials to be used, the Government will provide the Vendor copies of the POI and materials in advance of the class.

3.3 Services and Facilities.

3.3.1 Utilities. All utilities in the facility will be available for the Vendor’s use in performance of duties outlined in this PWS. The Vendor shall instruct employees in utilities conservation practices. The Vendor shall be responsible for operating under conditions that preclude the waste of utilities.

3.3.2 Facilities. The Government will provide the materials, facilities, and equipment for use in the performance of this Contract as specified in the Task Orders. Reproduction of printing materials will be specified by class.

3.3.2.1 The Government will make available administrative space in its training facilities for the Vendor’s personnel. The Government, at its discretion, may provide a separate space or space within each classroom assigned to each instructor. Generally, the Government will not provide administrative space in Reserve Component training sites.

3.3.2.2 The Government will supply all classrooms and classroom equipment as required, such as student desks, teacher desks, audio-visual equipment, etc. unless otherwise specified in the Task Order.

3.3.2.3 The Government will supply computers with software and printers for the purpose of developing course materials, course evaluations, examinations, study materials, reports and information, and other items required by the instructors to support the LREC training functions. Workstations will be provided whenever possible for the development of materials and for administrative purposes for Vendor personnel.

3.3.3 Data Collection and Analysis. The Government provides independent evaluation, study, and analysis of language training events throughout the USSOCOM community using team members on the Global Battlestaff and Program Support (GBPS) contract. These activities include periodic data collections and analysis to support decision-support tools and research reports. The vendor shall cooperate with all data collection activities, including periodic questionnaires to trainees and instructors, associated with this project. The vendor shall not provide any questionnaires to students unless coordinated and approved by the Government. In that event, the vendor can collect limited evaluative data. When data is collected under the GBPS contract, the Government will provide the vendor with access to some of the decision-support tools, such as the Instructor Feedback Reports. Additionally, the vendor can request that vendor selected data points be included on the questionnaires; however, these requests will be evaluated by the Government in consultation with the Principal Investigator of the evaluation, study and analysis project to ensure they add value and are consistent with the objectives of the project, professional standards and best practices.

3.4 Government Furnished Property Report (CDRL A004 ).

3.4.1 A GFP report shall be submitted for each individual task order. The GFP report shall include the standard information: serial number, quantity, condition, description, date received by contractor, date returned to the Government.

PART 4

REQUIREMENTS

4.1 General . Except for those items specifically stated to be Government furnished in Part 3 of the PWS or listed as Government furnished in the Training Requirement , the Vendor will furnish everything required to perform this PWS.

4.2 General Elements Related to All Training. The following general elements are applicable to LREC training regardless of training location, venue, type, or purpose.

4.3 Classroom Training Type. Training is conducted to achieve specific objectives. These can generally be broken into survival/pre-deployment/familiarization training, IAT, SET, tutoring, iso-immersion exercises, LET, and REC training. Training Requirements may be more narrowly defined. For example, DLPT preparation may be specified and it is within the SET definition. Preparatory training on specific military tasks and terminology is also a more narrowly scoped component of pre-deployment training.

Each task order will specify both the type of training required and the training objectives.

4.3.1 Survival, Pre-deployment, and Familiarization Training . These are basic courses conducted to provide students the minimum language and/or cultural capabilities to function in the target region into which their entry is imminent.

4.3.1.1 Survival courses are characterized by extremely short duration and very limited content with the intent that the student will master the limited content.

4.3.1.2 Pre-Deployment courses normally require a mixture of language and culture including a specified amount of cultural awareness, military terminology, and basic introduction phrases. Class hours and frequency of Pre-Deployment Training are based upon unit needs and time available.

4.3.1.3 Familiarization is regularly based on the USSOCOM 200-hour POI and includes basic linguistic and cultural awareness for a specific regional area.

4.3.2 Initial Acquisition Training (IAT). The Vendor shall provide IAT; i.e., language training designed for personnel with no measurable proficiency in the target language. This training shall be conducted at a site specified by the Government. IAT shall include content and assessment plans as specified by the Government.

4.3.3 Sustainment and Enhancement Training (SET ). Refresher, sustainment, and enhancement training is conducted after completion of initial acquisition training. It is designed to return proficiency to a previously attained level (refresher), maintain or prevent loss of current proficiency (sustainment), or increase proficiency (enhancement). Refresher, sustainment, and enhancement training are taught at basic, intermediate, and advanced levels. SET shall include content and assessment plans as specified by Government in each Training Requirement. The content and assessment plans shall be submitted by the contractor with each task order proposal.

4.3.4 Language Tutoring. The Vendor shall provide language tutoring to assist struggling students or as a means of providing informal 1-on-1 instruction.

4.3.5 Regional Expertise and Cultural (REC) Trainin g. Regional expertise and cultural (REC) training shall focus on aspects of the target region’s history, demography, politics, customs, beliefs, practices, and/or artifacts to include the roles such concepts and objects play in interactions with the target region’s people. Instructors may be required to conduct classroom training, situational training exercises based on specific military or civilian tasks or situations, or iso-immersion exercises during REC training. These REC situational training exercises and iso-immersions may be combined with language training such that they are carried out in the target region’s language or dialect. Details for REC training will be delineated in each task order.

4.3.6 Situational Training Exercises (STX). Specific Training Requirements for LREC training may order short-duration classroom field exercises using role-players to accomplish military or civil tasks in a target region-like artificial situation or environment. The focus of STX may be language, culture, or both.

Details for STX will be delineated in each Training Requirement.

4.3.7 Iso-Immersion Training. Iso-immersion LREC training is a longer-duration activity conducted in a controlled, artificial environment intended to closely resemble the target region but conducted in a restricted access area to avoid force protection, travel, and other issues. Iso-immersion training can be conducted in an isolated training environment with no outside distracters and only in the target language.

The training can be conducted in a facility created for that purpose or in an ethnic community aligned to the target language and culture. This training will be specified in individual Training Requirements for duration and timeframes. The Vendor shall provide all services, facilities and supplies necessary to provide iso-immersion training.

4.3.7.1 Facilities. The Government must approve training and billeting facilities used for iso-immersion training. Facilities may be provided at the Government’s discretion.

4.3.7.1.1 The training facility will provide a classroom-type environment with ample lighting, writing desks/tables, and standard language classroom equipment (e.g., chalk/whiteboard with chalk/markers, cassette/CD player, television with VCR/DVD, etc.) Training facility will provide a quiet and undisturbed environment that is conducive for language training.

4.3.7.2 Meals. The Vendor shall provide and prepare three (3) meals per 24-hour period. The Vendor shall provide potable tap/bottled water for drinking and cooking water for the students. Meals shall be culturally appropriate to the target region unless otherwise specified by the Government.

4.3.7.3 Training and Support Materials. The SOO for each task order will outline the POI and the required support materials to be provided by the Government.

4.3.7.4 Transportation. The Government will normally provide transportation to the iso-immersion location.

However, at times the Vendor may be required to assist with transportation.

4.3.8 Live Environment Training (LET). A LET is a validated language and cultural immersion training event conducted in a foreign host nation (HN). LET facilitates students’ training in their target language offering by giving them an opportunity to observe HN traditions and gain a better understanding of its culture and history. The Vendor shall provide all services and supplies necessary to provide LET in HN for LREC training.

4.3.8.1 The Vendor shall provide a comprehensive POI in English breaking down the activities planned for each day in its LET proposal. Government acceptance of LET proposals is contingent upon the appropriateness and completeness of their POIs.

4.3.8.2 The Vendor shall provide each student with the following as specified at the task order level: (1) Letters of Invitation; (2) transportation to and from the airport/host family; (3) transportation to and from planned cultural programs, activities, and excursions; (4) a recommended packing list; and (5) a Certificate of Course Completion issued by the OCONUS language institution for each individual completing the training. The number of hours completed shall be entered on the certificate.

Copies of the letters of invitation, recommended packing list, and Certificate of Course Completion shall be submitted to the Government (CDRL A007).

4.3.8.3 Language Training. LET shall be communicative, task-based, and proficiency-oriented. No more than 40% of any LET shall be formal classroom instruction. All LET Instructors shall be native residents of the HN unless otherwise approved by the Contracting Officer.

4.3.8.4 LET Government Furnished Property and Services. The Government may provide property or materials for LET as specified at the task order level. The Government will provide round-trip transportation from the unit location to a major air terminal in the HN city nearest the immersion site for Government personnel attending LET OCONUS. The vendor shall arrange for pick up and drop off of personnel at the HN terminal.

4.3.8.5 LET Home-Stay. The Vendor shall secure lodging with a home-stay family or dormitory for the duration of the immersion session. Students will not be required to reside with faculty or staff members of the school, or of any educational institution, without consent of the student. The home shall be in a low-threat environment. The home-stay family shall be native-born nationals of the HN and will not be required to communicate with the student in the English language. The Vendor shall ensure the home-stay family provides a receptive family environment and all of the following: (1) a clean, private, well-lit room furnished with a bed (including linens and one pillow) and a desk or table for coursework, with at least 7.5 square meters of ventilated living space; (2) an environment free of communicable diseases, rodents, and pests (3) an environment capable of maintaining 65˚F in winter (student is moved to new lodgings if the heating system fails for 24 hours); (4) a clean, indoor, flushable toilet that affords privacy;

(5) access to an indoor sink with clean hot and cold running water (student is moved to new lodgings if the hot water fails for more than 48 hours); (6) access to a telephone; (7) access to laundry facilities; and

(8) storage space for four one-liter bottles of water in a refrigerator at 40˚ F (refrigerator may not apply in a dormitory setting in which case the Vendor shall make alternate arrangements). The Vendor shall provide alternative living accommodations to the same standards cited above when the family is not available or if illness or death occurs in the family. The living conditions will be validated and documented by the US Embassy/ Consulate, or U.S. Attaché Liaison Officer, or in the absence of the aforementioned, by the Unit’s Preventive Medicine Environmental Health Inspector. This documentation shall accompany the Vendor’s task order proposals. At the Government’s option, the Unit’s Preventive Medicine Environmental Health Inspector may validate that the family living in the home is free of any communicable diseases, including tuberculosis, and that the home is free of rodents and pests.

Inspectors must be able to visibly inspect cupboards and drawers, operation of toilets and showers, all drains, bathing facility, and closets for evidence of rodents and pests.

4.3.8.5.1 A description of potential home-stay families in each country, to include: names, location, distance to school, description of house, etc. will be included in the Training Requirement proposal.

4.3.8.5.2 Meals. On the day of the arrival in country, the Vendor/home-stay family shall provide a noon and/or evening meal. On the day of departure, the Vendor/home-stay family will provide a morning, and if necessary, a noon meal. The Vendor shall arrange lunch for the students through a local restaurant with a lunch stipend. During the balance of the immersion session, the Vendor/home stay family shall provide the student with the following: (1) two meals: breakfast and dinner, providing at least 1800 calories per day; (2) each meal must be balanced with daily servings from each of the four food groups; and (3) drinking and cooking water is either bottled or boiled. All food is subject to inspection by an in-country Government representative before its preparation to be considered safe for consumption. Only healthy, refrigerated raw meats and other foods shall be purchased for human consumption. Leftovers shall also be refrigerated. Meat and fish shall be cooked "well done" to kill bacteria and help prevent food poisoning. Crustaceans shall not be consumed in their raw state, but may be consumed after boiling.

4.3.8.6 Holidays. The class schedule shall permit students to observe HN national holidays in accordance with local customs. Programmed classroom hours missed as a result of a holiday shall be reprogrammed as "make-up hours." If a holiday occurs at or near the end of the immersion period and for which there will be no time remaining to make up the classroom training, make-up hours shall be programmed in the days prior to the holiday.

4.3.8.7 Devotional Services. Students shall be afforded an appropriate amount of time for devotional services of their choice.

4.3.8.8 Medical. The Vendor shall ensure that students understand how to find, access, procure, and pay for medical and dental treatment. The Vendor shall make arrangements for each student to have medical and dental access for the duration of the immersion session. The Vendor shall present workable medical evacuation and recall plans for all students in the event of a major emergency.

4.3.8.9 Locations. LET training locations shall be away from major metropolitan areas in an environment reducing the possibility of students mingling with the English speaking community.

4.3.9 End of Course Requirements. The Vendor shall provide the student with course completion certificates for all training types. Design of these certificates will be determined by the Vendor with the concurrence of the PCOR and shall include at a minimum: name of participant, dates of course, name of course and level, and total hours of training.

4.4 Training Venues. USSOCOM LREC training venues will include physical classrooms, virtual classrooms (ADL), simulated target region…