Attachment 3 - Addendum 4.pdf

PERFORMANCE PLAN ADDENDUM 4 – SURVEILLANCE GUIDE

QUALITY OF COMPLETED WORK

1. Purpose: To provide surveillance of Contract Line Numbers (CLIN). To ensure instruction meets ILR standards identified in the task order.

2. Acceptable Quality Level (AQL) - The AQL will be 80% of students at course completion attaining course ILR standard.

3. Sample Size. 100% of students completing courses.

4. Sampling Procedure. The COR or Technical Inspector will review the DLAB and DLPT scores for each course of instruction completed. The COR will record the number of courses inspected and the number of students found below course standard. The COR will record these inspections and will summarize the results on a monthly basis or as required.

5. Inspection Procedure. Quality of work is satisfactory and no score deduction will be taken when the AQL is met. Quality of work is unsatisfactory when (1) course’s average DLPT is below the ILR standard set for the course.

6. Performance Criteria. Quality of work is satisfactory and no deduction will be taken if the AQL is met.

CONTRACT MANAGEMENT CHECKLIST

ITEM SURVEILLED Points Awarded

ACCURATE INVOICES SUBMITTED ____________

PROVIDES QUALIFIED EMPLOYEES ____________

PROFESSIONAL ATTITUDE/ PRACTICE ____________

MANAGE AND ENFORCE CONTRACT PROVISIONS ____________

TOTAL ____________

Points Outstanding - Exceeds all contract requirements 10 Excellent - Exceeds requirements in some areas 8 Satisfactory - Fully meets contract requirements 6 Marginal - Meets some contract requirements but needs improvement 4 Unacceptable - Contractor fails to meet contract requirements 2

Note: Any area not meeting or exceeding contract requirements must be documented.

PERFORMANCE PLAN ADDENDUM 4 – SURVEILLANCE GUIDE - Continued

INSTRUCTOR SUPERVISION

1. Purpose. To ensure adequate supervision of Instructors.

2. Acceptable Quality Level (AQL) - The AQL of 80% of inspected areas or less are found to meet the standard for quality of required service. Quality of work will be judged on attributes. An attribute is a characteristic of work which is required by the specifications.

3. Lot Size. All instructors who are assigned.

4. Sample Size. Random Sampling

5. Sampling Procedure. Observation of the instructor supervisors.

6. Inspection Procedure. Checklist.

INSTRUCTOR SUPERVISOR CHECK LIST

ITEM SURVEILLED YES NO

DAILY ATTENDANCE REPORT ( 6 ) ( 2 )

MONITOR TRAINING SCHEDULE FOR COMPLIANCE ( 6 ) ( 2 )

MONITOR COURSE MATERIALS UTILIZATION ( 6 ) ( 2 )

FOR COMPLIANCE

MONITOR INSTRUCTOR WORK SCHEDULE ( 6 ) ( 2 )

PROVIDE TIMELY INFORMATION OF ANY ( 6 ) ( 2 )

ISSUES, PROBLEMS RELATED TO OR

IMPACTING TRAINING

PERFORM DUTIES USING PROFESSIONAL ( 6 ) ( 2 )

ATTITUDE

ENSUSRES CONTRACT PERFORMANCE IN ( 6 ) ( 2 )

COMPLIANCE WITH TERMS AND CONDITIONS

ENSURES ACCURACY OF DOCUMENTS SUBMITTED ( 6 ) ( 2 )

TOTAL ____________

Performance Criteria. Quality of work is satisfactory no score deduction will be taken. For each instructor who does not meet the training objectives a score deduction will be made for the Government training time.

Note: Any area not meeting or exceeding contract requirements must be documented.