ATTACHMENT_J.8_PAST_PERFORMANCE_SURVEY_URESTRICTED.docx

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Attached to
GSA Building Maintenance & Operations (BMO) Final Unrestricted Phase II, Zones 2-6, RFP
Solicitation number
GS06Q-17-RL-0003
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ATTACHMENT_J.8_PAST PERFORMANCE SURVEY URESTRICTED

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Past Performance Survey Building Maintenance Operations (BMO) Unrestricted Solicitation Past Performance Project identification (To be filled out by the Offeror):

CONTRACTOR NAME:
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CONTRACT or ORDER NUMBER:
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PROJECT TITLE:
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TOTAL PERIOD OF PERFORMANCE, INCLUDING OPTIONS
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Past Performance Reference Information (to be filled out by the Rater):

NAME:
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TITLE:
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AGENCY or CUSTOMER:
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PHONE:
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E-MAIL
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For each of the past performance criteria elements listed below, the rater must choose One (1) Adjectival Rating by checking the box as applicable. At a minimum, for any rating that is checked marginal or unsatisfactory, please submit additional comments to substantiate the rating. If Cost Control is N/A, please explain why.

Please check the level of the Contractor's overall performance in each of the business management factors listed below. Check "N/A" if the factor does not apply to the contract being rated.

Adjectival Rating

Point Value Definition

Excellent

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective

Good

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory

Marginal

Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N/A

“No Point Value” Performance element is not applicable.

PAST PERFORMANCE CRITERIA ELEMENTS
PERFORMANCE LEVEL
ADDITIONAL COMMENTS (*Note: For Marginal or Unsatisfactory ratings, please provide additional comments)
Excellent
Good
Satisfactory
Marginal
Unsatisfactory
N/A
1. Quality of service(s) provided by contractor
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2. Management, communication, and interfacing business relations with contract administrators and tenants
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3. Timeliness and compliance with contractual performance of schedules and requirements
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4. Cost control in accordance with the awarded contract cost or price
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5. Responsiveness to emergency situations
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6. Response time to deficiencies cited
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7. Effectiveness of Quality Control Program
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8. Effectiveness of Project Manager/Supervisor
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9. Follow-up to complaints
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10. Adequate staffing during Phase-In and contract duration
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11. Overall rating of the Contractor's performance
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12. If project was a U.S Federal Government project.

Utilization of Small Business Goals

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13. Were there any significant or recurring deficiencies? YES |_| NO |_| If yes, please explain:

14. Did the Contractor submit unnecessary proposals, which would increase the cost of the contract? YES |_| NO |_| If yes, please explain:

15. Did the Contractor have backup staff for sickness and vacations? YES |_| NO |_| If no, please explain:

COMMENTS: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

File details come from the government source that posted it. Updated .