RFP_GS01P16BWC7007_Final.pdf

SOLICITATION NUMBER: GS-01-P-16- BW-C-7007

SERVICE: ADMINISTRATIVE SUPPORT SER-

VICES

LOCATIONS: Various Locations throughout New England and Zonal Area in Puerto Ri-co

PERIOD OF PERFORMANCE: August 1, 2016 through July 31, 2017

SOLICITATION ISSUE DATE: May 10, 2016

OFFER RECEIPT DATE and TIME: June 1, 2016, 2:00PM Eastern Standard Time

This Procurement is 100% Set –Aside for Economically Disadvantaged Women Owned (EDWO) Small Business

NOTICE: This project is totally set aside for Economically Disadvantaged Woman Owned Small Businesses (EDWOSBs). Applicants are required to complete and submit the new online versions of the SBA Forms 2414 and 413 (for EDWOSBs). You may initiate the process by clicking the link from the Dashboard to begin your self-certification or provide your Third Party Certification.

THE INFORMATION COLLECTION REQUIREMENTS CONTAINED IN THIS SOLICITATION/ CONTRACT THAT ARE NOT REQUIRED BY REGULATION HAVE BEEN APPROVED BY THE OFFICE OF MANAGEMENT AND BUDGET PURSUANT TO

THE PAPERWORK REDUCTION ACT AND ASSIGNED OMB CONTROL NO. 3990-0163

TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1. STANDARD FORMS

B. SERVICES, ORDERING AND PRICES

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

C.1. SCOPE OF WORK

C.1.1 GENERAL

C.1.3 THE CONTRACTOR SHALL:

C.2. DEFINITIONS

C.2.1 ACCEPTANCE

C.2.2 APPROVAL

C.2.3 CONTRACTING OFFICER (CO)

C.2.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR) OR DESIGNEE

C.2.5 CONTRACTOR

C.2.6 FEDERAL HOLIDAYS

C.2.7 MODIFICATION OF CONTRACT

C.2.8 NEGLIGENCE

C.2.9 PERFORMANCE BASED SERVICE CONTRACTING

C.2.10 PERFORMANCE WORK STATEMENT (PWS)

C.2.11 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

C.3. GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.3.5 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE PROGRAM

D. PACKAGING & MARKING

E. INSPECTION & ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

H. SPECIAL CONTRACT REQUIREMENTS

H.3. ESCORT REQUIREMENTS

H.4. STANDARDS OF CONDUCT

H.5. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.6. RECORDING PRESENCE

H.7. OTHER CONTRACTORS

H.9. ORDINANCES, TAXES, PERMITS, AND LICENSES

H.10. DISCREPANCY IN THE SPECIFICATIONS

H.11 Government-Furnished Space and Equipment

H.13. OCCUPANCY EMERGENCY PLAN (OEP)

H.14. CONTRACTOR PANDEMIC PLAN

I. CONTRACT CLAUSES

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS)

K. REPRESENTATIONS AND CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS

52.209-7 – INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS (APR 2016)

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

M. EVALUATION FACTORS FOR AWARD

A. SOLICITATION/CONTRACT FORM

A.1. STANDARD FORMS

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

1,300

POSITION SUBJECT TO FUNDING

Services (GSA/PBS ASC JFK

PART TIME POSITION ESTIMATED

(GSA/PBS JFK Office, Boston, MA)

Mgmt. Division, RBM Branch, England and Puerto Rico

Administrative Assitant Support

POSITION SUBJECT TO FUNDING -

Services (GSA/PBS Property

Management Branch, Boston, MA)

Services (GSA/PBS Portfolio for various locations in New

Services (GSA/PBS Global Project

2,080

HR

2,080

HR

2,080

Secretary II Support Services

Utilization Division, Puerto Rico)

HR

Management Division, Boston, MA)

Administrative Assistant

Administrative Assistant

Administrative Support Services

Property Disposal and

HR

Division, Boston, MA)

HR

2,080

2,080

Services (GSA/PBS Acquisition

2,080

Administrative Assistant Support

Support Services (GSA/PBS Real

2,0800007

HR

(GSA/PBS Service Centers

HR

POSITION SUBJECT TO FUNDING

Administrative Assistant Support

Boston, MA)

1300 HOURS PER YEAR.

Engineering Technician VI

Boston, MA)

Secretary III Support Services

HR

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

PLEASE NOT THIS POSITION EXPIRES

EXPIRES 09/30/2016.

Administrative Assitant Support for various locations in New

PLEASE NOTE THIS POSITION

Management Branch, Boston, MA)

Secretary II Support Services

POSITION ESTIMATED 2080 HOURS

2,0801002

Branch, Boston, MA)

Boston, MA)

Administrative Support Services

Services (GSA/PBS Global Project

Services and Communications

POSITION SUBJECT TO FUNDING -

Services (GSA/PBS Client

HR

HR

Communications Branch, Boston, MA)

Services (OAS Region 1 Support, Division, Boston, MA)

OPTION 1 8/1/17-7/31/18

Administrative Assistant Support

(GSA/PBS Client Services and

Disposal Division, Boston, MA)

2,080

(GSA/PBS Service Centers

Administrative Assistant Support

2,080

Technical Writer II Support

Boston, MA)

Secretary III Support Services

2,080

HR

HR

Graphic Artist Support Services

2,080

HR

HR

9/30/2016.

Services (GSA/PBS ASC JFK

England and Puerto Rico

(GSA/PBS JFK Office, Boston, MA)

PER YEAR.

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

HR

Support Services (GSA/PBS Real

POSITION ESTIMATED 2080 HOURS

1300 HOURS PER YEAR.

2,080

Services (GSA/PBS ASC JFK

England and Puerto Rico

Administrative Assistant Support

2,080

Engineering Technician VI

Boston, MA)

POSITION SUBJECT TO FUNDING -

2,080

Administrative Assitant Support

Boston, MA) for various locations in New

HR

Mgmt. Division, RBM Branch, 2,080

1005 HR

1,300

PART TIME POSITION ESTIMATED

Services (OAS Region 1 Support, Disposal Division, Boston, MA)

Administrative Support Services

POSITION SUBJECT TO FUNDING -

Administrative Assistant Support

HR

HR

2,080

Services (GSA/PBS Property

Services (GSA/PBS Portfolio

Division, Boston, MA)

Option 2 8/1/18-7/31/19 HR

Administrative Assistant

(GSA/PBS Service Centers

Management Division, Boston, MA)

Utilization Division, Puerto Rico)

Administrative Assistant

Property Disposal and

PER YEAR.

2,080

Secretary III Support Services

Services (GSA/PBS Acquisition

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Utilization Division, Puerto Rico)

Management Division, Boston, MA)

HR

2,080

Services (GSA/PBS Global Project

Administrative Assistant

Administrative Assistant

Services (GSA/PBS Acquisition

PER YEAR.

2,0802008

2,080

Property Disposal and

Administrative Assistant Support2004

Support Services (GSA/PBS Real

POSITION ESTIMATED 2080 HOURS

HR

Engineering Technician VI

2,080

2,080

Administrative Assistant Support

HR

1300 HOURS PER YEAR.

Boston, MA)

1,300

POSITION SUBJECT TO FUNDING -

Boston, MA)

Boston, MA)

HR

HR

PART TIME POSITION ESTIMATED

2,080

Services (OAS Region 1 Support, Disposal Division, Boston, MA)

Mgmt. Division, RBM Branch, Administrative Assistant Support

(GSA/PBS JFK Office, Boston, MA)

HR

2,080

HR

POSITION SUBJECT TO FUNDING -

HR

Management Branch, Boston, MA)

Services (GSA/PBS Property

Services (GSA/PBS Portfolio

Secretary II Support Services

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

HR

(GSA/PBS JFK Office, Boston, MA)

HR

Administrative Assitant Support

POSITION SUBJECT TO FUNDING -

HR

Secretary II Support Services

Services (GSA/PBS Property

Services (GSA/PBS Portfolio

2,080 for various locations in New

Management Branch, Boston, MA)

HR

Utilization Division, Puerto Rico)

Management Division, Boston, MA)

HR

HR

Administrative Assistant

Services (GSA/PBS Global Project

Administrative Assistant

2,080

Administrative Support Services

Administrative Assistant Support

Division, Boston, MA)

1,300

Property Disposal and

Services (GSA/PBS Acquisition

2,080

Option 3 8/1/19-7/31/20

Support Services (GSA/PBS Real

(GSA/PBS Service Centers

Administrative Assistant Support

HR

1300 HOURS PER YEAR.

Engineering Technician VI

Boston, MA)

Secretary III Support Services

Boston, MA)

Services (GSA/PBS ASC JFK

PART TIME POSITION ESTIMATED

2,080

2,080

Mgmt. Division, RBM Branch, England and Puerto Rico

2,080

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Boston, MA)

Secretary III Support Services

2,0804005

England and Puerto Rico

PART TIME POSITION ESTIMATED

POSITION ESTIMATED 2080 HOURS

1,300

Services (GSA/PBS ASC JFK

Boston, MA)

(GSA/PBS JFK Office, Boston, MA)

2,080

POSITION SUBJECT TO FUNDING -

Administrative Assitant Support

POSITION SUBJECT TO FUNDING -

HR

HR

for various locations in New

Services (OAS Region 1 Support, 2,080

Management Branch, Boston, MA)

Secretary II Support Services

Utilization Division, Puerto Rico)

Management Division, Boston, MA)

Administrative Support Services

Disposal Division, Boston, MA)

2,080

Services (GSA/PBS Global Project

HR

Administrative Assistant Support

HR

Division, Boston, MA)

Property Disposal and

Services (GSA/PBS Acquisition

Administrative Assistant Support

(GSA/PBS Service Centers

Support Services (GSA/PBS Real

2,080

Option 4 8/1/20-7/31/21

2,080

HR

HR

Administrative Assistant Support

Engineering Technician VI

PER YEAR.

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Administrative Assistant

PER YEAR.

2,080

2,080

Administrative Assistant 2,080

HR

Boston, MA)

4007 HR

POSITION ESTIMATED 2080 HOURS

POSITION SUBJECT TO FUNDING -

1300 HOURS PER YEAR.

Boston, MA)

Services (OAS Region 1 Support, Administrative Assistant Support

Mgmt. Division, RBM Branch, Disposal Division, Boston, MA)

Services (GSA/PBS Property

Services (GSA/PBS Portfolio

B. SERVICES, ORDERING AND PRICES

The mission of the U.S. General Services Administration, Public Buildings Service is to provide superior workplaces for federal customer agencies at good economies to the American taxpayer.

The landlord for the civilian federal government, Public Buildings Service (PBS) acquires space on behalf of the federal government through new construction and leasing, and acts as a caretaker for federal properties across the country. PBS owns or leases 9,600 assets, maintains an inventory of more than 362 million square feet of workspace for 1.1 million federal employees, and preserves more than 480 historic properties. PBS is funded primarily through the Federal Buildings Fund, which is supported by rent from federal customer agencies. PBS initiatives include design and construction, leasing, support the development of urban communities, manage federal property disposal, provide space for more than 100 child care centers, donate or sell real estate for federal agencies, commission artwork for new federal buildings and conserve a substantial inventory of work progress administration art, support sustainable design initiatives, and preserve historically significant buildings for future generations.

This is a follow-on requirement. The Current Administrative Support Services are Non-Personal in nature and are similar to duties and typical tasks performed by Administrative Assistants, Secretaries, timekeepers, technical writers, graphic artists, and engineering technicians.

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

This is a Performance Based Service Contract and the success of the Contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Contractor. A higher level of effective communication between the Government and Contractor is essential for partnering and for the performance based service contract to succeed. The success of this Contract is shared between the Government and the Contractor.

More emphasis is placed on the Contractor’s self-management of quality, not the usual external inspection by Government Inspectors, although that is a part of this Contract as well. All parties should act proactively to reduce service cost, therein providing an incentive for the Contractor.

This is a Labor Hour-type single award Performance Based contract, whereby, the Government anticipates purchasing Labor Hours in estimated quantities based on fixed (Standard) labor rates. The contract will consist of one (1) base year, plus four

(4) one year option period for a total of five years for Administrative Support Services to the General Services Administra-tion/Public Building Service in the New England Region. The New England Region is comprised of the states of Connect-icut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont and also includes zonal area in Puerto Rico.

Business will be transactional. All work will be performed on-site in Federal Buildings throughout New England and zonal area in Puerto Rico. The Government will place an order, and the Contractor will fill it using his/her own staff, subcontractors or ex-isting contract employees. The Contractor shall determine the resource allocations and performance methods.

1. PERSONAL VS. NON-PERSONAL SERVICES

The administrative support services provided under this contract are not related to Federal employment requirements nor do they involve temporary help services that may be authorized under 5 CFR Part 300. This contract will not be for personal ser-vices. In order to preclude an employer/employee relationship, the Government shall only provide technical, task related in-structions sufficient for Contractor’s employees to properly perform services under the contract. See FAR Part 37 for more details.

Performance under this contract will be by individuals employed by a private sector firm. The Contractor, and not the U.S.

Government, is the legally responsible employer and supervisor and will maintain that relationship during the time their em-ployees are performing work under this contract. Discipline issues shall be the responsibility of the employer, not the govern-ment.

3. PRICES/COSTS REQUIREMENT AND SCHEDULES

The Government has specified Job Classifications found in the Service Contract Act Directory of Occupations that are currently being performed. For more information go to http://www.wdol.gov/library.aspx

U.S. Office of Personnel Management General Schedule (Base) positions. For complete tables, including locality pay-ment percentages, go to https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2016/general-schedule/

4. DAYS AND HOURS OF OPERATION

Days of operation are Monday through Friday. Work shall not be required on the following Federal Holidays or on days ob-served in lieu thereof:

New Year’s Day Martin Luther King Day Presidents Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day

Christmas Day

The contract holder shall follow all labor laws and regulations as set forth by the Service Contract Act as it applies to those dis-ciplines.

Federal Executive Holidays, Unanticipated Unanticipated holidays declared by the president will count as federal holidays. As long as the contractor pays employees as if it were an anticipated federal holiday, the contractor will be paid for the unanticipated holiday as if it were a normal federal holi-day.

5. CONTRACT CEILING

The contract includes a ceiling price of $5 Million that the contractor exceeds at its own risk.

C.1. SCOPE OF WORK

C.1.1 GENERAL

The Contractor shall provide management, supervision, labor, for Administrative Support Services for various locations in the New England Region and Puerto Rico. The Current Administrative Support Services are Non-Personal in nature and are similar to duties and typical tasks performed by Administrative Assistants, Secretaries, timekeepers, technical writers, graphic artists, and engineering technicians. The requirement will include flexibility to add additional support personnel and will not exceed 20% of current staffing levels or Total Contract Value of $5 Million.

a) All services to be provided by the Contractor shall be performed on site in various Federal Office Buildings in New England and zonal areas in Puerto Rico in a progressive, proactive and professional manner within established time frames, result-ing in acceptable levels of Government satisfaction.

b) The Contractor is subject to additional laws, rules, regulations, and policies as provided in this contract, by the Government agency, by the head of the Contracting Agency, or Order Contracting Officer, Designated Ordering Official, Government inspector, or Contracting Officer’s Representative.

C.1.2 CONTRACTOR DISCIPLINE SPECIFICATIONS

The Contractor is to perform services under this contract, and shall be, and perform as self-starts, capable of routinely perform-ing independently of direct guidance, attention, instruction and with spirit of cooperation with all parties involved. In order for GSA to obtain continuity of services on a specific project, the Contractor shall anticipate and be fully prepared to perform the anticipated period of time as estimated in GSA’s scope of work. Although pricing must be submitted for each of the fol-lowing disciplines for the award of this contract, submissions of resumes for these disciplines are not required unless the Contractor proposes new hires or disciplines. All disciplines are subject to the DOL Service Contract Act (SCA).

a) Administrative Assistant (6 full-time positions): In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be re-quired to work independently on projects requiring research and preparation of briefing charts and other presentation ma-terials.

b) Secretary (2 full and/or part-time positions): Occupational Base - This position provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs.

Secretary II Level of Responsibility handles differing situations, problems, and deviations in the work of the office ac-cording to the supervisor's general instructions, priorities, duties, policies, and program goals. Supervisor may assist secre-tary with special assignments. Duties include or are comparable to the following:

a. Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name;

b. Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the pro-ceedings;

c. Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed;

d. Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff;

e. Explain to subordinate staff supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

Secretary III Level of Responsibility uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following:

a. Based on knowledge of the supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for supervisor's approval;

b. Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered;

c. Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff;

d. Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a varie-ty of sources such as reports, documents, correspondence, other offices, etc., under general directions;

e. Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate of-fice(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate work-load needs.

d) Graphic Artist (1 position): The Graphic Artist works with the courseware production team to design and develop graph-ic/visual effects used in courseware material. This position requires the use of specialized computer software to develop high quality computer illustrations, technical drawings, and animations supporting various media used within the training curriculum. The Graphic Artist is capable of using specialized hardware and/or software for video/audio capture and editing of multimedia presentations, incorporates principles of layout design throughout the courseware production process, and is responsible for quality control, review and revision of all aspects of graphics development. Experience: A minimum of 2 years successful work experience in the same position or related field in the last five (5) years.

e) Engineering Technician (1 position): Occupational Base - To be covered by these definitions, employees must meet all of the following criteria: Be able to provide semi-professional technical support for engineers working in such areas as re-search, design, development, testing, or manufacturing process improvement. Work pertains to electrical, electronic, or mechanical components or equipment. These technicians are required to have some practical knowledge of science or engineering. Some positions may require a practical knowledge of mathematics or computer science. Included are workers who prepare design drawings and assist with the design, evaluation, and/or modification of machinery and equipment.

Engineering Technician VI Level of Responsibility independently plans and accomplishes complete projects or studies of broad scope and complexity, or serves as an expert in a narrow aspect of a particular field of engineering, e.g., environmental factors affecting electronic engineering. Complexity of assignments typically requires considerable creativity and judgment to devise approaches to accomplish work, resolve design and operational problems, and make decisions in situations where standard engineering methods, procedures, and techniques may not be applicable. Su-pervisor or professional engineer provides advice on unusual or controversial problems or policy matters. Completed work is reviewed for compliance with overall project objectives. This worker may supervise or train and be assisted by lower level technicians, and performs, one or a combination of the following:

a. Prepares designs and specifications for various complex equipment or systems (e.g., a heating system in an office building, or new electronic components such as solid state devices for instrumentation equipment).

b. Plans approach to solve design problems; conceives and recommends new design techniques; resolves design problems with contract personnel, and assures compatibility of design with other parts of the system.

c. Designs and coordinates test set-ups and experiments to prove or disprove the feasibility of preliminary design;

uses untried and untested measurement techniques; and improves the performance of the equipment. May avise equipment users on redesign to solve unique operational deficiencies.

d. Plans approach and conducts various experiments to develop equipment or systems characterized by (a) diffi-cult performance requirements because of conflicting attributes such as versatility, size, and ease of operation; or

(b) unusual combination of techniques or components. Arranges for fabrication of pilot models and determines test procedures and design of special test equipment.

Experience: A minimum of 2 years successful work experience in the same position or related field in the last five (5) years.

f) Technical Writer (1 position): Occupational Base – Under general direction, the Technical Writer writes and edits tech-nical reports, brochures, and/or manuals for internal documentation, customer reference, or publication. This person re-searches and analyzes available literature and verifies copy with appropriate departments, and may coordinate production and distribution of materials.

Technical Writer II Level of Responsibility revises or writes material that is mostly standardized for reports, manu-als, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment. The incumbent receives assignment and technical information from a supervisor or senior writer, may be provided notes or manuals containing operating procedures and details, and may observe production, developmental or experimental activities to expand or verify the provided operating procedures and details.

This worker accesses manufacturers’ catalogs, drawings and other data relative to operation, maintenance, and ser-vice of equipment, may have access to blueprints, sketches, drawings, parts lists, specifications, mockups, and prod-uct samples to integrate and delineate technology, operating procedure, and production sequence and detail. This writer organizes material and completes writing assignment according to set standards regarding order, clarity, con-ciseness, style, and terminology, may maintain records and files of work and revisions, may select photographs, draw-ings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication, and arrange for typing, duplication and distribution of material. This writer may draft speeches, articles, and public or employee rela-tions releases, or specialize in writing material regarding work methods and procedures. Experience: A minimum of 2 years successful work experience in the same position or related field in the last five (5) years.

C.1.3 THE CONTRACTOR SHALL:

1. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

2. Use innovation, technology and other means and methods to develop and perform the most efficient services for the contract.

3. Implement an effective Quality Assurance Surveillance Plan (QASP).

4. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, and provide other pertinent information needed by the CO or designee.

5. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging.

C.2. DEFINITIONS

C.2.1 ACCEPTANCE

“Acceptance” means an authorized representative of the government has inspected and agreed that the work meets all re-quirements of this contract, to include documentation requirements.

C.2.2 APPROVAL

“Approval” means the government has reviewed submittals, deliverables, and administrative documents (e.g., insurance certifi-cates, installation schedules, planned utility interruptions, etc.) and has determined the documents conform to contract re-quirements.

C.2.3 CONTRACTING OFFICER (CO)

Contracting officer (co) has the overall responsibility for the administration of this contract. The co alone, without delegation, is authorized to take actions on behalf of the government to amend, modify or deviate from the contract terms, conditions, re-quirements, specifications, details and/or delivery schedules. However, the co may delegate certain other responsibilities to authorized government representatives.

C.2.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR) OR DESIGNEE

Contracting officer's representatives (COR) or their designee shall be appointed by letter from the co. CORs or designees will be the primary government representatives for the administration of contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

C.2.5 CONTRACTOR

“Contractor” as used in this document refers to the company or firm awarded this contract.

C.2.6 FEDERAL HOLIDAYS

“Federal holidays” for the purposes of this contract are new year’s Day, Martin Luther King Day, president’s Day, memorial Day, independence Day, labor Day, Columbus Day, veterans’ Day, thanksgiving Day, and Christmas Day. When federal holidays fall on weekends, a weekday is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Veterans’ Day is always on the 11th of November and Thanksgiving is always the 3rd Thursday of November.

C.2.7 MODIFICATION OF CONTRACT

Modification is a bilateral or unilateral change in the terms of a contract.

C.2.8 NEGLIGENCE

“Negligence” is the failure to use due care under the circumstances. It is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

C.2.9 PERFORMANCE BASED SERVICE CONTRACTING

The procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the contractor by allowing the contractor to design the methods of achieving desired results as defined by the performance quality standards established by the government.

C.2.10 PERFORMANCE WORK STATEMENT (PWS)

The performance work statement details the work requirement and can be referred to as the specification.

C.2.11 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

The QASP is the government’s surveillance method of monitoring and evaluating the contractor's performance under a performance based statement of work (PBSOW).

C.3. GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.3.1 GOVERNMENT RECORDS AND RELEASE OF INFORMATION

a) The Contractor shall not disclose any information or data that is proprietary to the Government. All such information or data is reserved exclusively for use between the Government and the Contractor. In the course of the performance under this contract, GSA may authorize release of certain information or data necessary for use in the performance of services.

Such data so released shall not be further disseminated and shall not be considered released into the public domain. The Contractor is required to develop and utilize GSA’s established procedures for custody, use, handling, reproduction, preservation, storage, safeguarding, and disposition of documents and information of proprietary nature. Such procedures shall be carried out so that there is no unauthorized disclosure during and within established time frames extending be-yond contract performance.

b) The Contractor shall not disseminate any information concerning the specific projects without prior written approval of the Government. All questions concerning procurement or media inquiries shall be directed to the designated Contracting Of-ficer of the project, and

1) All sensitive but unclassified (SBU) information including building plans, drawings, and specifications prepared for construction or renovation, either in electronic or paper formats, must have imprinted on each page of the information drawings in a minimum of 14-point bold type:

PROPERTY OF THE UNITED STATES GOVERNMENT --- FOR OFFICIAL USE ONLY

Do not remove this notice. Properly destroy document when no longer needed.

2) The following paragraph will be noted on the cover page of the information (such as the cover page on the set of construction drawings and on the cover page of the specifications) and on the label of all magnetic media, in a minimum of 14-point bold type:

PROPERTY OF THE UNITED STATES GOVERNMENT. COPYING, DISSEMINATION, OR DISTRIBUTION OF THESE

DRAWINGS, PLANS OR SPECIFICATION TO UNAUTHORIZED USERS IS PROHIBITED

Do not remove this notice. Properly destroy documents when no longer needed.

C.3.2 PROPRIETARY INFORMATION

In the event that performance of any work under this contract causes the Contractor to gain access to proprietary and/or confi-dential information of other firms or Contractors, the Contractor shall refrain from using any such information for any purposes other than for which it was furnished and specifically related to service ordered.

C.3.3 CONTRACTOR’S KEY PERSONNEL AND CONTRACTOR EMPLOYEES AND SUBCONTRACTORS

a) The Contractor shall provide on a minimum of two (2) officials or representatives assigned to and responsible for all mat-ters relating to this contract and the Contractor’s administration of this contract as follows:

1) One (1) such official shall be designated by the Contractor for telephone availability to the Government.

2) Both officials shall have the ability and responsibility to contractually and financially bind the Contractor in all matters relating to this contract including terms, requirements, performance, and conditions with the same authority over Con-tractor’s employees, personnel and subcontractors, including placement and discharge.

b) The Contractor shall be responsible for appropriate and successful supervision, controls, reviews, inspections, coordina-tion, and management of all employees, personnel and/or subcontractors and services performed under this Contract and all Task Orders.

c) In the conduct of Contractor’s business and as specified in Section A of this contract, the Contractor shall be responsible for locating, relocating, recruiting, interviewing, advertising, hiring and/or subcontracting the services of qualified personnel to fulfill the requirements of this contract without reimbursement or additional cost to the Government. The government will not reimburse the Contractor for travel (except as specified in Section A), moving, relocation, mileage, or related costs to the Contractor for performance of services under this contract.

d) The Contractor shall not make any statements to the news media, the public, visitors or customers. All requests for infor-mation shall be forward to the CO, Designated Ordering Official, assigned COR, Building Manager or other Government agency official.

C.3.4 REMOVAL OF CONTRACTOR PERSONNEL, EMPLOYEES OR SUBCONTRACTORS

The contractor shall utilize the personnel named to perform the services required under the contract. The Contracting Officer must approve named personnel prior to issuance of Award. In the event that any of the personnel named in the offer are una-ble to perform because of death, illness, resignation from the contractor’s employment, or any other reasons, the contractor shall promptly submit to the Contracting Officer, in writing, an explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute or new employee, and any other information needed to approve or disapprove the proposed substitution. No substitution shall be made without prior written approval of the COR or Contracting Officer. No increase in contract prices will be allowed when personnel substitution is authorized. This requirement also applies to individuals employed by any subcontractor utilized by the contractor. Replacement and/or substitutions of personnel during the award/negotiation stage of this contract may deem your proposal unacceptable. It is critical to propose personnel that have a high level of certainty that they will be available to perform the duties under this contract for the life of the contract. In all cas-es, replacement employees shall meet or exceed the minimum qualifications specified in the Award.

C.3.5 GOVERNMENT QUALITY ASSURANCE SURVEILLANCE PROGRAM

This Quality Assurance Surveillance Plan (QASP) provides a standard of surveillance for monitoring the requirements of the contract and a systematic approach for conducting surveillance over the performance aspects of the effort. The QASP is for the use of Government Quality Assurance (QA) personnel to insure standards of the contract are being met.

The QASP proves a systematic method to evaluate the services the contractor is required to furnish, but not the details of how the contractor accomplishes the work. This plan uses inspections and customer feedback as the primary evaluation criteria.

This surveillance assures the Government that the contractor’s performance is acceptable.

The QASP is based upon the premise that the contractor, not the Government, is responsible for management and quality control actions to meet the terms and conditions of the contract. The methods of surveillance recognize that unforeseen and uncontrollable problems do occur. Effective management and use of a quality control plan will allow the contractor to operate within the specified surveillance requirements. QA’s are expected to be objective, fair, and consistent in evaluating contractor performance against the standards.

C.3.6 CONTRACT PERFORMANCE

Contractor performance will be evaluated on the basis of the performance success or deficiencies, success or failure in meeting other Contract requirements, and the Contractor’s record of correcting deficiencies when noted. While corrective actions will be noted, a record of significant performance deficiencies may lead to a performance evaluation that is less than satisfactory even if the Contractor takes corrective action.

C.3.6.1 METHODS

A. Inspections

Periodic inspections will occur on a pre-determined basis (e.g. daily, weekly, monthly) as determined by the QA. The results of periodic inspections may be used as the basis for sub-par reports to be filed in the contract.

Random inspections may occur at any time and location.

B. Customer Feedback

The QA will provide written instructions and customer training to each organization receiving the contractor’s service. Instruc-tions and training should cover the format and content of the program and service to be surveyed; the expected response from the QA, contract administrator, and Contracting Officer as a result of feedback; and the limitations on customers when deal-ing with contractor personnel.

The QA is the point of contact for the QASP and shall collect all customer feedback. All complaints and resultant resolutions should be documented. Customer feedback reports become a permanent part of the QA surveillance records. Valid, documented customer complaints may be used as the basis for penalties against the contractor. Positive feedback may be used to encourage the contractor to continue performing above expectations

C.3.8 CPARS

GSA uses the CPARS or similar performance measuring system to formally evaluate the Contractors performance. Evaluations are generally conducted annually or more frequently on or about the anniversary date of the Contract and also at the end of the Contract period.

C.3.9 PERFORMANCE REVIEW MEETINGS

The Contractor shall meet with the CO or their designee and other Government representatives, at the discretion of the CO or designee, to review Contract performance.

C.3.10 TELEWORK

The governments reserves the right to modify this contract to require telework on a case by case basis, if allowing certain con-tract employees to work off-site is determined by the government to be in its best interests.

D. PACKAGING & MARKING

RESERVED

E. INSPECTION & ACCEPTANCE

RESERVED

F. DELIVERIES OR PERFORMANCE

1. PLACE OF PERFORMANCE

The Contractor shall furnish services as specified in the contract. The Government will specify the place of performance in the award document each and may include any location within the New England Region including zonal area in Puerto Rico.

2. PERIOD OF PERFORMANCE

The period of performance for the Base Year is scheduled to begin on or about August 1, 2016 through July 31, 2017, with four (4), one (1) year Option Periods.

Option Periods:

Each option period is a Government prerogative rather than a contractual commitment and may be exercised solely at the Contracting Officer’s discretion, based on several factors or areas of consideration, including the Government’s needs, Contractor’s performance history, cost or price etc. (See the Option clauses in Clauses Section of this solicitation).

G. CONTRACT ADMINISTRATION DATA

TIMESHEETS

Timesheets shall be submitted to the COR for review and approval bi-weekly prior to submission of the invoice.

PAYMENT - GENERAL

Payment will be made in arrears upon submission of an invoice.

The Contractor is required to submit a draft copy of the invoice with the Contracting Officer’s Representative (COR) for agreement on hours worked for each position for each pay period. Once agreement on the invoice amount has been reached, the Contractor can submit the electronic invoice in accordance with the below instructions.

INVOICE REQUIREMENTS:

(a) Invoices shall be submitted to the designated billing office specified in the contract or purchase/delivery order.

(b) Invoices must include the Accounting Document Number (ADN) provided on the contract or purchase/delivery order.

ADN: The ADN assigned to this contract must be included on all invoices.

(c) In addition to the requirements for a proper invoice specified in the Prompt Payment clause of this contract or order, the following information or documentation must be submitted with each invoice:

(1) Name of the business concern and invoice date.

(2) Contract number

(3) Task order number, if applicable, or other authorization for delivery of property or services

(4) Name (where practicable), title, phone number, and complete mailing address of responsible official to whom payment is to be sent. The "remit to" address must correspond to the payment address in the contract.

(5) The invoice must have a signature and the following certification statement: “The undersigned firm certifies that to the best of the its knowledge, information and belief that the work covered by this invoice has been performed in accordance with the Contract Documents, that all amounts have been paid by the firm for work for which previous invoices were issued and payments received from the Owner, and that the current payment shown herein is now due.”

NOTE 1: To expedite payment, it is important that you follow the instructions detailed in the contract. Please be advised that electronic invoicing is the preferred means of submitting your invoices. The Contractor shall create and submit electronic invoices for this contract, in lieu of paper copies, through the GSA web site, www.finance.gsa.gov. Electronic invoicing is fast, accurate, and efficient. It reduces errors and saves you time in both submitting your invoice and in receiving payment. You can quickly input your invoice to the web site, attach proof of delivery, and register for e-mail notification of payment by accessing the GSA web site listed above. In order to invoice electronically, you need to obtain a password through the GSA web site. For further information regarding electronic invoicing, please contact the GSA Fort Worth Finance Center Customer Support Group at (816) 926-7287.

PAYMENT INFORMATION

The General Services Administration (GSA) makes information on contract payments available electronically at http://www.finance.gsa.gov. The Contractor may register at the site and review its record of payments. This site provides information only on payments made by GSA, not by other agencies.

H. SPECIAL CONTRACT REQUIREMENTS

H.1 CONTRACTOR RESPONSIBILITIES

Qualifications of Contractor Personnel The Contractor shall provide appropriately qualified and trained employees. The personnel employed by the Contractor shall be capable employees, who are trained and qualified in one or more related type service requirements.

H.2. SECURITY CLEARANCES:

H.2.1. Security Clearances - HSPD-12 In the performance of work required under this contract, all Contractor personnel must present proper "Government issued Photo" identification to gain access to occupied building areas housing federal operations. Obtaining a HSPD-12 clearance provides a high level of clearance but does not guarantee access. In the National Capital Region - PBS, many of the building's tenants require security checks by their own staff, and/or special escorts even for those individuals with a current HSPD-12 clearance. The security requirements for specific GSA assets will be determined at the time an asset site Visit/Survey is scheduled. Contractor personnel will mean the Contractor's employees and subcontractor employees at all tiers.

All non-PIV credentialed Contractor personnel must be escorted at all times (including after hours) while in occupied buildings, or areas housing federal operations. To be determined on an asset by asset basis, the Contractor personnel or escort must be a HSPD-12 Ply credentialed individual who has been found suitable after completion of the required background investigation.

H.2.2. Law Enforcement Checks and Background Investigations The Contractor shall use the directions as specified by the Contracting Officer (C.O.) in the Contract Documents to begin the Long Term Security Clearance process. All material will be submitted by the C.O. to the Department of Homeland Security Federal Protective Service (DHS/FPS). This process includes DHS/FPS sending an email to each applicant directing them to an OPM Electronic Questionnaire (e-QIP) online SF-85P. The Contractor shall provide the required information, completion of the on-line personal survey and forms for each employee in a timely manner. Delay of these documents for those who will be working at the respective buildings under this task order will not automatically extend the Period of Performance.

H.2.3. Credentialing and Return of Credentials A Federal PIV credential may be issued after an initial background check has been completed. If the ensuing additional background investigation results in a preliminary finding that the subject individual (Contractor personnel) is unsuitable to occupy a position at the designated sensitivity level, the PIV credential may be revoked and the subject individual denied access to building areas housing federal operations pending completion of any adjudication and/or appeal process or final determination. Unsuitable individuals may be escorted out of building areas, if necessary, housing federal operations by DHS FPS, Immigration and Customs Enforcement (ICE), or other law enforcement entities to protect government employees, property, and interests.

Send to:

GSA 1PMF Security Office, Room 1100 Thomas P. O’Neill, Jr., Federal Building

10 Causeway Street Boston, MA 02222-1077

GSA 1PMF Security Office will not accept faxed copies of any documents due to Privacy Act Regulations. All forms must be typed with original signatures. Handwritten forms will not be accepted.

1. The GSA 1PMF Security Office reviews the forms to ensure that all required information has been provided. If errors or omissions are detected, 1PMF will return all of the documents to the CSC POC, who will then forward these documents to the contractor for correction. The contractor upon correcting will resubmit to the CSC POC who will validate documents and perform transmittal as listed in paragraph 3 in this section. .

2. If the forms are complete, 1PMF enters the request into the…