Form_5_Reference_Questionnaire.pdf

PDF 259 KB Posted

Attached to
Sod & Services
Solicitation number
26-8696
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form issued by Collier County, Florida's Procurement Services Division for use in evaluating firms and key personnel bidding on the Sod & Services contract with the Road, Bridge & Stormwater Maintenance Division. The form is completed by past clients of bidding companies to assess their prior performance. Each reference must be submitted with the bid or proposal and must be fully completed. Evaluators are asked to rate the referenced company or individual on ten specific criteria using a scale of 1 to 10, where 10 indicates very satisfactory performance and willingness to rehire, and 1 indicates very unsatisfactory performance and unwillingness to rehire. Blank responses are scored as zero. The evaluation criteria include project cost management, schedule adherence, work quality, consulting advice, personnel management, project administration, communication clarity, risk management, contract compliance, and overall customer satisfaction. Reference forms require documentation of the project description, completion date, project budget, and project duration.

Collier County has historically spent approximately $1.275 million annually on sod purchase and installation for roadway rights-of-way, medians, parks, athletic fields, and county-owned or leased facilities, though this amount may not be indicative of future spending patterns. The reference questionnaire process is part of Collier County's structured evaluation methodology to support contractor selection and assess firm capability and reliability based on documented past performance with previous clients.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 5 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH BID/PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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