Attachment 11_ASC_Factor1_Subfactor2_Two Problem Statements.docx

Attachment 11 Source Selection Sensitive – See FAR 2.101 and 3.104 Solicitation 70SBUR23R00000004

Factor 1, Sub-Factor 2 – Two Problem Statements

Problem Statement #1

At location X, you have a full-time employee who has called in sick to their supervisor one hour prior to opening via phone call. The closest available ASC location is 90 minutes from this facility. Please tell us your solution to ensure that services at the site are still provided as scheduled by the Government for that day.

Please give a separate solution addressing each of the following scenarios: (1) the employee calling out is a Biotech, (2) the employee calling out is a Facility Observer, (3) the employee calling out is a Receptionist, and (4) the employee calling out is a Site Supervisor.

Problem Statement #2

A large-scale weather event in the Northeast corridor of the U.S. has forced the closure of 10 ASCs for five (5) consecutive days. Impacted sites will need to process at Maximum capacity (as described in Task 4.1 in the PWS) in order to meet a growing backlog of pending ASC appointments. Once the locations reopen, what is your ramp up plan to meet the new volume, and innovative (i.e. gaining efficiency) approach to address the appointment backlog in a timely manner?