Request For Proposal - Application Support Center (ASC) USCIS

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
Final_RFP_ASC_USCIS_28Dec2022
Agency
Citizen and Immigration Services Department of Homeland Security
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
541513 Computer Facilities Management Services
PSC
R499 Support- Professional: Other

Notice details come from SAM.gov. Updated .

About this opportunity

This solicitation seeks proposals to provide Application Support Center services for the United States Citizenship and Immigration Services. Offerors must provide staffing, facilities, and full life cycle support to operate ASCs that process immigration applications across 130 locations nationwide. Proposals will be evaluated based on technical approach, past performance, and price. Questions are due by January 10, 2023, with proposals due February 15, 2023.

There is no set-aside designated. The NAICS code is 541611 with an estimated value over $37 million. The incumbent contractor is expected to recompete for the follow-on effort to provide one base year of services starting in June 2023 with four one-year option periods extending to May 2028 at locations throughout the United States, Puerto Rico, and Guam. Up to $1 billion may be awarded over the five-year base and option periods depending on workload.

Notice text

14 versions

Update #14 · Latest ·

Amendment 9 - 13 February 2023

The purpose of Amendment 9 is to provide the following:

1) Industry identified 3 districts with formula errors on Price Summary Tab, Attachment 6. See Attachment 9 for specifics

2) Industry requested clarification Facility Observer pricing with regards to Attachment 3 - CBAs. See Attachment 9 for specifics.

All other terms and conditions of the solicitation remain unchanged

Amendment 8 - 10 February 2023

The purpose of Amendment 8 is to provide the following:

1) The Government was notified of an inconsistency between how the Government will receiving invoicing vs the Attachment 6 pricing. After review the Government made updates to the formulas in Attachment 6. See Attachment 9 for specific details

2) The ASC incumbent provided the Government the most recently negotiated CBA amendment for the Internation Association of Machinists and Aerospace Works, District Lodge 947. This has been captured under Attachment 3, Amendment 8. 

All other terms and conditions of the solicitation remain unchanged

Amendment 7 - 7 February 2023

The purpose of Amendment 7 is to provide the following:

1) The Government has extended the proposal due date to 15 February 2023 at 5:00 PM EST

2) Provide clarification for the pricing instructions to provide adequacy of an offerors accounting system. See ASC RFP Amendment 7, page 66. Additionally, the Government has added and provided Attachment 12 - SF1408 to provide offerors what is to be addressed for an adequacy opinion or statement of the offerors accounting system.

        ** 7 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 7 for inclusion of two                                   additional questions presented to the Government after the release of Amendment 7

All other terms and conditions of the solicitation remain unchanged

Amendment 6 - 2 February 2023

The purpose of Amendment 6 is to provide the following:

1) The Government has removed the requirement to submit Attachment 5 with Offerors proposals. This Attachment is an exhibit document only that will be used during performance of the ASC contract. Please see updated ASC RFP, Amendment 6 for the removal of this requirement and Attachment 9 with response to question regarding the Attachment 5 requirement.

        ** 3 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 6.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 6

All other terms and conditions of the solicitation remain unchanged

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #13 ·

Amendment 8 - 10 February 2023

The purpose of Amendment 8 is to provide the following:

1) The Government was notified of an inconsistency between how the Government will receiving invoicing vs the Attachment 6 pricing. After review the Government made updates to the formulas in Attachment 6. See Attachment 9 for specific details

2) The ASC incumbent provided the Government the most recently negotiated CBA amendment for the Internation Association of Machinists and Aerospace Works, District Lodge 947. This has been captured under Attachment 3, Amendment 8. 

All other terms and conditions of the solicitation remain unchanged

Amendment 7 - 7 February 2023

The purpose of Amendment 7 is to provide the following:

1) The Government has extended the proposal due date to 15 February 2023 at 5:00 PM EST

2) Provide clarification for the pricing instructions to provide adequacy of an offerors accounting system. See ASC RFP Amendment 7, page 66. Additionally, the Government has added and provided Attachment 12 - SF1408 to provide offerors what is to be addressed for an adequacy opinion or statement of the offerors accounting system.

        ** 7 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 7 for inclusion of two                                   additional questions presented to the Government after the release of Amendment 7

All other terms and conditions of the solicitation remain unchanged

Amendment 6 - 2 February 2023

The purpose of Amendment 6 is to provide the following:

1) The Government has removed the requirement to submit Attachment 5 with Offerors proposals. This Attachment is an exhibit document only that will be used during performance of the ASC contract. Please see updated ASC RFP, Amendment 6 for the removal of this requirement and Attachment 9 with response to question regarding the Attachment 5 requirement.

        ** 3 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 6.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 6

All other terms and conditions of the solicitation remain unchanged

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #12 ·

Amendment 7 - 7 February 2023

The purpose of Amendment 7 is to provide the following:

1) The Government has extended the proposal due date to 15 February 2023 at 5:00 PM EST

2) Provide clarification for the pricing instructions to provide adequacy of an offerors accounting system. See ASC RFP Amendment 7, page 66. Additionally, the Government has added and provided Attachment 12 - SF1408 to provide offerors what is to be addressed for an adequacy opinion or statement of the offerors accounting system.

        ** 7 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 7 for inclusion of two                                   additional questions presented to the Government after the release of Amendment 7

All other terms and conditions of the solicitation remain unchanged

Amendment 6 - 2 February 2023

The purpose of Amendment 6 is to provide the following:

1) The Government has removed the requirement to submit Attachment 5 with Offerors proposals. This Attachment is an exhibit document only that will be used during performance of the ASC contract. Please see updated ASC RFP, Amendment 6 for the removal of this requirement and Attachment 9 with response to question regarding the Attachment 5 requirement.

        ** 3 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 6.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 6

All other terms and conditions of the solicitation remain unchanged

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #11 ·

Amendment 7 - 7 February 2023

The purpose of Amendment 7 is to provide the following:

1) The Government has extended the proposal due date to 15 February 2023 at 5:00 PM EST

2) Provide clarification for the pricing instructions to provide adequacy of an offerors accounting system. See ASC RFP Amendment 7, page 66. Additionally, the Government has added and provided Attachment 12 - SF1408 to provide offerors what is to be addressed for an adequacy opinion or statement of the offerors accounting system.

All other terms and conditions of the solicitation remain unchanged

Amendment 6 - 2 February 2023

The purpose of Amendment 6 is to provide the following:

1) The Government has removed the requirement to submit Attachment 5 with Offerors proposals. This Attachment is an exhibit document only that will be used during performance of the ASC contract. Please see updated ASC RFP, Amendment 6 for the removal of this requirement and Attachment 9 with response to question regarding the Attachment 5 requirement.

        ** 3 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 6.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 6

All other terms and conditions of the solicitation remain unchanged

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #10 ·

Amendment 6 - 2 February 2023

The purpose of Amendment 6 is to provide the following:

1) The Government has removed the requirement to submit Attachment 5 with Offerors proposals. This Attachment is an exhibit document only that will be used during performance of the ASC contract. Please see updated ASC RFP, Amendment 6 for the removal of this requirement and Attachment 9 with response to question regarding the Attachment 5 requirement.

        ** 3 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 6.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 6

All other terms and conditions of the solicitation remain unchanged

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #9 ·

Amendment 6 - 2 February 2023

The purpose of Amendment 6 is to provide the following:

1) The Government has removed the requirement to submit Attachment 5 with Offerors proposals. This Attachment is an exhibit document only that will be used during performance of the ASC contract. Please see updated ASC RFP, Amendment 6 for the removal of this requirement and Attachment 9 with response to question regarding the Attachment 5 requirement.

All other terms and conditions of the solicitation remain unchanged

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #8 ·

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details. 

                  ** 2 Feb 23 Please see Attachment 9 Question Submission Form_CO Responses 5.1 for inclusion of one                                    additional question presented to the Government after the release of Amendment 5

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #7 ·

Amendment 5 - 1 February 2023

The purpose of Amendment 5 is to provide the following:

1) The Government Program Office has reduced the number of workstations at Alexandria (XDE) from 11 to 10. Therefore the Government has amended Attachment 1 - ASC PWS and Attachment 6 - ASC Pricing Sheet. See Amendment 5 attachments (including SF30 Amendment 5) for details

2) Provide responses to 3 additional questions on Attachment 9. See Amendment 5 attachment for details.

3) Provide clarification in the ASC RFP, Factor 1 Subfactor 1, for proposal of Key Personnel not found in PWS Section 5. See Amendment 5 for details. All changes highlighted in Pink.

All other terms and conditions of the solicitation remain unchanged

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #6 ·

Amendment 4 - 31 January 2023

The purpose of Amendment 4 is to provide the following:

1) Updated Pricing Sheet to make corrections. Please see updated Attachment 6 for corrections and Attachment 9 for responses to specific cells/formulas. New responses highlighted in Orange.

All other terms and conditions of the solicitation remain unchanged

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #5 ·

Amendment 3 - 30 January 2023

The purpose of Amendment 3 is to provide the following:

1) Provide additional responses to Factor 4 Small Business Participation questions. See Attachment 9_Question Submission Form_CO Responses_3

2) Provide ASC RFP Amendment 3 with SF30, which updates Factor 1, Sub-Factor 2 language, provides Attachment 11 ASC Two Problem Statements, and updates Factor 4 instructions and evaluation language. All changes are highlighted in Red

3) Provide minor corrections to Attachment 6 ASC Pricing Sheet Amendment 3

All other terms and conditions of the solicitation remain unchanged

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #4 ·

Amendment 2 - 27 January 2023

Note to Offerors: SAM.Gov has allowed the Government to upload Amendment 2 documents successfully, please download Amendment 2 documentation from the list of attachments with this announcement.

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #3 ·

Amendment 2 - 27 January 2023

PLEASE EMAIL CONTRACTING OFFICER FOR COPIES OF AMENDMENT 2 DUE TO SAM.GOV SYSTEM ERRORS

The purpose of Amendment 2 is to provide the following:

1) Provide additional responses to Industry questions (see Attachment 9 - Question Submission Form - CO Responses 2)

2) Issue ASC RFP Amendment 2 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 2, dated 23 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 2

Please be advised that Amendment 2 extends the solicitation due date to 8 February 2023 at 8:00PM EST. 

All other terms and conditions of the solicitation remain unchanged

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

Original Solicitation Announcement

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #2 ·

Amendment 1 - 20 January 2023

The purpose of Amendment 1 is to provide the following:

1) Provide responses to Industry questions (See Attachment 9_Question Submission Form_CO Responses)

2) Issue ASC RFP Amendment 1 with SF30 (see details in schedule)

3) Issue Attachment 1 ASC PWS Amendment 1, dated 10 January 2023

4) Issue Attachment 6 ASC Pricing Sheet Amendment 1

5) Issue Attachment 8 Compliance Matrix Amendment 1

All other terms and conditions of the solicitation remain unchanged

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Update #1 ·

This Request For Proposal (RFP) is for the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) Services. Please see the following documents for this RFP:

1) Model SF1449 - Solicitation

2) Request for Proposal with Terms and Conditions, Instructions to offerors, and Evaluation Criteria

3) 10 Associated Attachments

Questions related to this solicitation are due 10 January 2023 at 5:00 PM EST. 

Attachments

Files attached to this notice, newest first
File Type Posted
Attachment 9 Question Submission Form_CO Responses_9.xlsx XLSX spreadsheet
Attachment 3_CBA_Amendment8.pdf PDF
Attachment 9 Question Submission Form_CO Responses_8.xlsx XLSX spreadsheet
70SBUR23R00000004 Amendment 0008.pdf PDF
ASC RFP Amendment 7_6Feb23.docx DOCX document
70SBUR23R00000004 Amendment 0007.pdf PDF
ASC RFP Amendment 6_2Feb23.docx DOCX document
Attachment 9 Question Submission Form_CO Responses_5.1.xlsx XLSX spreadsheet
70SBUR23R00000004 Amendment 0005.pdf PDF
Attachment 9 Question Submission Form_CO Responses_5.xlsx XLSX spreadsheet
70SBUR23R00000004 Amendment 0004.pdf PDF
Attachment 9 Question Submission Form_CO Responses_4.xlsx XLSX spreadsheet
Attachment 6 - ASC Pricing Sheet_Amendment 4.xlsx XLSX spreadsheet
70SBUR23R00000004 Amendment 0003.pdf PDF
Attachment 6 - ASC Pricing Sheet_Amendment 3.xlsx XLSX spreadsheet
ASC RFP Amendment 3_30Jan23.docx DOCX document
Attachment 1_PWS_ASC_10Jan23_Amendment 1.docx DOCX document
Attachment 6 - ASC Pricing Sheet_Amendment 1.xlsx XLSX spreadsheet
ASC RFP Amendment 1.docx DOCX document
Attachment 8 - Compliance Matrix_Amendment 1.docx DOCX document
Attachment 3_CBA.pdf PDF
Attachment 4_CHRI security and management control outsourcing standard for non-channelers.pdf PDF
Attachment 10 - Security Requirement 5 (Aug 2020).pdf PDF
Attachment 9 - Question Submission Form.xlsx XLSX spreadsheet
Attachment 7_Past Performance Reference Form.docx DOCX document
Attachment 8 - Compliance Matrix.docx DOCX document
ASC_Factor1_Subfactor2_Two Problem Statements.docx DOCX document
Attachment 9 - Question Submission Form_CO responses_2.xlsx XLSX spreadsheet
ASC RFP Amendment 2_26Jan23.docx DOCX document
Amendment 1 Continuation.pdf PDF
70SBUR23R00000004.pdf PDF
Attachment 1_PWS_ASC_23Jan23_Amendment 2.docx DOCX document
Attachment 6 - ASC Pricing Sheet_Amendment 2.xlsx XLSX spreadsheet
70SBUR23R00000004 Amendment 2.pdf PDF
70SBUR23R00000004 Amendment 1 19Jan23.pdf PDF
Attachment 9 - Question Submission Form_CO responses.xlsx XLSX spreadsheet
Attachment 1_PWS_ASC_15Dec2022.docx DOCX document
Attachment 6 - ASC Pricing Sheet.xlsx XLSX spreadsheet
Attachment 1_PWS_ASC_10Jan23_Amendment 1.docx DOCX document
Attachment 6 - ASC Pricing Sheet_Amendment 1.xlsx XLSX spreadsheet
Attachment 8 - Compliance Matrix_Amendment 1.docx DOCX document
ASC RFP Amendment 1.docx DOCX document
Attachment 9 - Question Submission Form_CO responses.xlsx XLSX spreadsheet
Attachment 4_CHRI security and management control outsourcing standard for non-channelers.pdf PDF
Attachment 10 - Security Requirement 5 (Aug 2020).pdf PDF
ASC RFP_70SBUR23R00000004.docx DOCX document
Attachment 6 - ASC Pricing Sheet.xlsx XLSX spreadsheet
70SBUR23R00000004.pdf PDF
Attachment 8 - Compliance Matrix.docx DOCX document
Attachment 1_PWS_ASC_15Dec2022.docx DOCX document
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Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Application Support Center (ASC) USCIS Award Award Notice
Request For Proposal - Application Support Center (ASC) USCIS This notice · Latest solicitation Solicitation

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