FINAL N4008020R0006 Bethesda Janitorial Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

N4008020R0006 05-May-2020

b. TELEPHONE NUMBER

301-295-3049

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 08 Jun 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N400809. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ALEXANDER GORDON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

PUBLIC WORKS DEPARTMENT

PWD BETHESDA

4655 TAYLOR RD.

BLDG. 27, 2ND FL.

BETHESDA MD 20889-5639

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF266

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section B - Supplies or Services and Prices

GENERAL INFORMATION

B.1 Contract Title: Janitorial Services at Naval Support Activity (NSA) Bethesda, MD

B.2 Type of Contract: This is a Firm-Fixed Price (FFP) / Indefinite Delivery Indefinite Quantity (IDIQ).

B.3 Minimum Guarantee: The Firm-Fixed Price portion of the contract is the minimum guarantee.

B.4 Set-Aside: This procurement is being set-aside for 100% small businesses.

B.5 NAICS Code: The NAICS Code assigned to this procurement is 561720 with a small business size standard of $19,500,000. Refer to On-Line Representations and Certifications Applications (ORCA) via https://www.sam.gov/portal/public/SAM) (FAR 52.219-1 Small Business Program Representation (May 2004)).

B.6 Wage Determination (Service)/Collective Bargaining Agreement (CB): Service Contract Act

(SCA) Wage Determination and a Collective Bargaining Agreement are included in this solicitation. Refer to Section J.

B.7 Contract Term: This contract contains provision for a Base Period with 4 option periods, not to exceed a total of five (5) years. The Government reserves the right to have a reduced base year. The Government has the option to extend the term of the contract in accordance with Section I, Contract Clause, 5252.2179301, Option to Extend the Term of Contract-Services. In the option periods, the Government may adjust the prices, if applicable, based on the new Department of Labor Wage Determination.

B.8 Bid Guarantee/Bonding Requirements: NOT REQUIRED for this procurement.

B.9 Period of Performance: The proposed phase-in period, base period and option periods are as follows:

Base Period 01 March 2021 through 28 February 2022

1st Option 01 March 2022 through 28 February 2023 2nd Option 01 March 2023 through 29 February 2024 3rd Option 01 March 2024 through 28 February 2025 4th Option 01 March 2025 through 28 February 2026

B.10 Evaluation of Proposals: Please refer to contract clause 52-212-2

B.11 Contract Line Items (CLINs): Description of the basic contract line items (CLINs), and option CLINs:

CLIN Description

CLIN 0001 Base Period Recurring Work

CLIN 0002 Base Period Non-Recurring Work

CLIN 0003 1st Option Period Recurring Work

CLIN 0004 1st Option Period Non-Recurring Work

CLIN 0005 2nd Option Period Recurring Work

CLIN 0006 2nd Option Non-Recurring Work

CLIN 0007 3rd Option Period Recurring Work

CLIN 0008 3rd Option Period Non-Recurring Work

CLIN 0009 4th Option Period Recurring Work

CLIN 0010 4th Option Period Non-Recurring Work

B.12 Contract Line Items (CLINs) and Contract Exhibit Line Items:

a. Offerors shall enter unit prices for Exhibit Line Items Number (ELINs) for the Firm-Fixed

Price Base Year and IDIQ Base Year. Offerors shall also enter a proposed inflation rate for out year pricing *Inflation shall be submitted as a decimal (e.g. 1.01 inflation rate would indicate a 1% increase year to year), whereas 0.99 = 1% decrease year to year). This inflation rate will be utilized for all modifications throughout the contract period unless another rate is agreed upon both parties for any future ELIN items.

b. In the event there is a difference between the unit price and the extended total amount, the unit price will be held to be the intended bid and the total of the CLIN, SLIN and Exhibits Line Items (ELINs) will be recomputed accordingly. The CLIN, which included the SLIN will also be recomputed to take into account the changes in the contract SLINs or ELINs. If the offeror provides a total amount for a CLIN, SLIN, or ELIN, but fails to enter the unit price, the total amount divided by the CLIN, SLIN or ELIN quantity will be held to be the intended unit price.

B.13 Indefinite Quantity Contract Line Item Quantities:

Once the estimated quantities for individual line items shown in the Schedule have been ordered, additional quantities may be ordered as long as the overall not-to-exceed (NTE) amount of the contract per year is not exceeded and the Contractor agrees by signing the task order.

B.14 Unit Price Adjustments in Option Periods:

The Contracting Officer will make price adjustments for applicable workers subject to the Service Contract Act in accordance with FAR Clause 52.222-43 Fair Labor Standards Act and Service Act-Price Adjustment (Multiple Year and Option Contracts).

B.15 Period of Performance – Less Than One Year:

Offers shall be submitted for the performance of work for a period of one year. The contractor is cautioned to recognize that the initial term of the contract may be for a period of less than one year. In the event that the period of performance is less than one year, the Government will reduce the individual line item quantities to reflect work remaining in the contract term and no other adjustments to the pro-rated contract price will be made.

B.16 Government Purchase Card:

Indefinite Quantity work may be ordered at the prices offered in one of two ways:

1) by the issuing activity using a DD Form 1155 “Order for Supplies and Services”, or

2) by an authorized Government user via a Government Purchase Card (GPC through the

DoD Emall). When receiving DoD Emall orders against Section B, the contractor shall provide the supplies and services at the offered price without additional markup or handling fee.

B.17 Proposal Delivery:

Please refer to Section L, Instructions, Conditions, and notices to offerors. Section L3:

NOTICE TO OFFERORS

B.18 Request for Information (RFI)/Clarification Questions:

Please refer to Section L, Instructions, Conditions, and notices to offerors. Section L4:

REQUEST FOR PROPOSAL (RFP) INFORMATION/CLARIFICATION QUESTIONS

B.19 Solicitation:

This solicitation incorporates by reference a Performance Work Statement (PWS) developed by using NAVFAC performance-based specifications. The PWS consists of Annexes 1, 2 and 15. The contractor will be required to meet the specification in those Annexes as if they were set forth in Section C.

B.20 Pre-Proposal Conference and Site Visit:

The site visit will be conducted on THURSDAY, MAY 14, 2020. Preceding the site visit, a Pre-Proposal Conference will be held at the Building 14 Conference Room on Naval Support Activity Bethesda, Maryland at 10:30 am EST.

Arrangements and Special Instructions for the site visit are indicated below. Any other site related information will be provided via amendment.

NAVAL SUPPORT ACTIVITY, BETHESDA, MARYLAND

DATE OF VISIT: THURSDAY, MAY 14, 2020 @ 10:30 AM EST

MEETING LOCATION FOR SITE VISIT:

PWD BETHESDA

8935 EAST PALMER ROAD

BUILDING 14

BETHESDA, MD 20889-5600

EACH CONTRACTOR IS LIMITED TO TWO (2) PARTICIPANTS FOR THE SITE

VISIT. CONTRACTORS MUST BE WEARING A FACE MASK TO ENTER THE

BASE. PLEASE SUBMIT PARTICIPANT’S NAMES (LAST NAME, FIRST NAME,

MIDDLE INITIAL) AND FULL COMPANY NAME WHERE THEY WORK BY

14:00 EST, THURSDAY, MAY 11, 2020 TO Christine Ngo, Christine.ngo@navy.mil and Alexander Gordon, Alexander.m.gordon@navy.mil

NOTICES AND SPECIAL INSTRUCTIONS TO ALL CONTRACTOR SITE VISIT

PARTICIPANTS

1. ALL PARTICIPANTS MAY BE SUBJECT TO SCAN OR SEARCH.

SEARCHES/SCANS MAY CONSTITUTE USE OF GUARD DOGS AND/OR OTHER

DETECTION DEVICES, INSTRUMENTS OR SECURITY METHODS/PROCEDURES.

SECURITY PERSONNEL AND GUARD DOGS COULD BE PRESENT AT VARIOUS

LOCATIONS DURING THE SITE VISIT.

2. NO PARTICIPANT WILL BE ALLOWED TO CARRY ANY OF THESE ITEMS ON

THE BASE: CAMERAS OR CAMERA PHONES, KNIVES OR WEAPONS, PACKAGES

OR BRIEFCASES.

3. NO FOREIGN NATIONALS WILL BE PERMITTED TO PARTICIPATE IN THE

SITE VISIT.

4. THERE WILL ONLY BE ONE SCHEDULED SITE VISIT FOR THIS SOLICITATION.

CONTRACTORS WILL NOT BE ALLOWED ACCESS ON ANY OTHER DATES TO

VIEW THE SITE.

5. CONTRACTORS MUST BRING ACCEPTABLE IDENTIFICATION DOCUMENTS

(DRIVER’S LICENSE, PASSPORT, ETC.), AS WELL AS VEHICLE REGISTRATION

AND PROOF OF INSURANCE TO GAIN ACCESS TO THE SITE VISIT.

6. CONTROLLED ACCESS POINTS MAY NOT BE AVAILABLE ON THE DATE OF

THE SITE VISIT. ALL SERVICE REQUIREMENTS TO INCLUDE CONTROLLED

ACCESS AREAS ARE IDENTIFIED IN THE SOLICITATION.

NO QUESTIONS WILL BE ANSWERED AT THE SITES.

YOU ARE HEREBY ADVISED BY THIS NOTICE THAT THE LEVEL OF SECURITY

AT THE NSA BETHESDA, MD AND OTHER SITE LOCATIONS MAY CHANGE AT

ANY TIME. AS THE LEVEL OF SECURITY HEIGHTENS, THE AMOUNT OF TIME

REQUIRED FOR ENTRANCE TO THE BASE AND OTHER LOCATIONS ALSO

INCREASES. IN ADDITION, THE SITE VISIT MAY BE CANCELED BY THE

GOVERNMENT AT ANY TIME DUE TO CHANGES IN THE LEVEL OF SECURITY.

CONTRACTORS ARE RESPONSIBLE FOR ANY COSTS INCURRED TO

PARTICIPATE IN THIS SITE VISIT

B.21 Phase-In Period:

After official notification of award, the contractor will be provided a phase-in period of 60 days to prepare for the start of the contract. Please refer to J-0200000-03 DBIDS Standard Operating Procedures in Section J, as it is a requirement of this contract and can take up to 30 days to be processed. Please ensure that upon award you are registered for base access.

The offeror will have to utilize daily passes for deliveries until granted access.

B.22 Bid Schedule:

To be completed via Attachment J-0200000-06 ELINs in Section J, List of attachments.

END GENERAL INFORMATION

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Each Base Period Recurring Work

FFP

Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2021 through 28 February 2022 FOB: Destination

NET AMT

0002 100,000 Each Base Period Non-Recurring Work

FFP

Non-Recurring work for NSA Bethesda Janitorial Services for the period of 01 March 2021 through 28 February 2022

0003 1 Each Option Year 01 Recurring Work

FFP

Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2022 through 28 February 2023

0004 100,000 Each Option Year 01 Non-Recurring Work

FFP

OY 01 Non-Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2022 through 28 February 2023

0005 1 Each Option Year 02 Recurring Work

FFP

OY 02 Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2023 through 29 February 2024

0006 100,000 Each Option Year 02 Non-Recurring Work

FFP

OY 02 Non-Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2023 through 29 February 2024

0007 1 Each Option Year 03 Recurring Work

FFP

OY 03 Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2024 through 28 February 2025

0008 100,000 Each Option Year 03 Non-Recurring Work

FFP

OY 03 Non-Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2024 through 28 February 2025

0009 1 Each Option Year 04 Recurring Work

FFP

OY 04 Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2025 through 28 February 2026

0010 100,000 Each Option Year 04 Non-Recurring Work

FFP

OY 04 Non-Recurring Work for NSA Bethesda Janitorial Services for the period of 01 March 2025 through 28 February 2026

Section C - Descriptions and Specifications

PERFORMANCE WROK STATEMENT

0100000 – General Information

Spec Item Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at Naval Support Activity Bethesda and Walter Reed National Military Medical Center, Bethesda, Maryland, by means of combination recurring and non-recurring contract. The Navy Standard Template (see Spec Item 1.9 below for further detail). PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements. The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff – N/A Annex 4 Public Safety – N/A Annex 5 Air Operations – N/A Annex 6 Port Operations – N/A Annex 7 Ordnance – N/A Annex 8 Range Operations – N/A Annex 9 Health Care Support – N/A Annex 10 Supply – N/A Annex 11 Personnel Support - N/A Annex 12 Morale, Welfare and Recreation Support – N/A Annex 13 Galley – N/A Annex 14 Housing – N/A Annex 15 Facilities Support Sub-annex 1503010 - Janitorial Annex 16 Utilities – N/A Annex 17 Base Support Vehicles and Equipment – N/A Annex 18 Environmental – N/A

1.2 Project Location The work shall be performed at various locations at Naval Support Activity Bethesda and could vary from location to location. The following is a list of locations:

• Naval Support Activity (NSA) Bethesda

• Regional Health Command – Atlantic (CORE)

• Regional Health Command – Atlantic (AMAP)

• National Capitol Region – Medical Directorate (NCR-MD)

• Walter Reed National Military Medical Center (WRNMMC) and all supporting buildings/facilities.

• National Intrepid Center of Excellence (NICoE)

0100000 – General Information

Spec Item Title Description

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations in addition to the services and locations identified in the recurring work requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the Indefinite Delivery Indefinite Quantity provisions of the contract. Items of work not covered by this contract, but within the general intent, are considered in the scope of this contract.

1.4 Background Information Naval Support Activity (NSA) Bethesda host over 40 tenant commands and activities on the base. The base houses the “Flagship of Military Medicine”, the largest medical complex in the DoD with more than 2.4 million square feet of clinical space providing medical care to about a million beneficiaries per year. The President’s Hospital provides care also for member of congress, senior government leadership, all who have serviced our country and their family members. Including on the base are Tranquility Hall (a 153 suite ADA compliant duplex), American Building (a 515,000 square feet outpatient services treatment building), NICoE (a two story 72,000 square feet state-of-the-art technology treatment center for the diagnosis and clinical care of service members suffering from traumatic brain injury), five parking garages offering over 4300 parking spaces, a Surgical Center with 20 high tech surgical suites, the President’s Medical Treatment Unit, multiple buildings housing administrative services, additional outpatient services, research and a fitness center with a swimming pool and cardio fitness center, plus a military food services galley and five additional areas located throughout the building providing deli sandwiches and other cuisines.

1.5 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project site during the site visit for offerors and to visit the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.6 Climate Patterns The climate in this area is hot and humid during the summer months of June through August. The winter months are cold usually in the 20-30 degree range during the months of November through February. Snow fall is usually under a foot per year. However, in 2009 and 2010, the snow fall was over 3 feet in and around the Washington D.C. area.

1.7 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

• Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles:

1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.

Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle.

Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations. The standard template contains 18 standard annexes.

Annex 01 will always contain information that is relevant to the entire scope of the contract. Annex 02 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 03 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Recurring Work requirements. Specification item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 01 and 02 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 03 through 18.

1.10 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 – Management and Administration

Spec Item Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Special Working Hours

2.2.1.2 Observed Federal Holidays

2.2.1.3 Restriction to Contractor Working Hours

2.2.1.4 Elevators at Walter Reed National Military Medical Center (WRNMMC)

2.2.1.5 Elevators in Building 9A, 10 and 19 at WRNMMC

2.2.1.6 Medical Equipment at WRNMMC

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.1.1 Required Conference and Meeting at WRNMMC

2.3.2 Partnering

2.3.2.1 Contract Partnering Level A

2.3.2.2 Contract Partnering Administration

2.3.2.3 Contract Partnering Session Attendees

2.3.3 Permits and Licenses

2.3.4 Insurance

2.3.4.1 Certificate of Insurance

2.3.4.2 Minimum Insurance Amounts

2.3.4.3 Health Insurance Portability and Accountability Act (HIPAA) at WRNMMC

2.3.5 Protection of Government Property

2.3.6 Government Information Technology (IT) System

2.3.7 Instructions, Directives, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 Computerized Maintenance Management Systems (CMMS)

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Reports

2.6.8 Property Management Plan

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Control Manager (QCM)

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager

2.7.1.5 Executive Housekeeper (EH) at WRNMMC

2.7.1.6 Assistant Executive Housekeeper (AEH) at WRNMMC

2.7.1.7 Dedicated Personnel at WRNMMC

2.7.2 Employee Requirements

2.7.2.1 Employee Appearance

2.7.2.2 Employee Conduct

2.7.2.3 Identification as Contractor Employee

2.7.2.4 Removal of Employees

2.7.2.5 Proof of Legal Residency

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 NCACS Program

2.8.4.2 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Keys at WRNMMC

2.8.7 Trustworthiness Security – Navy Contract/Task Orders

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Occupational Risk and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Emergency Response Plans

2.9.3.3 Fall Prevention and Protection Plan

2.9.3.4 Fire Prevention Program

2.9.3.5 Hazardous Energy Control Program

2.9.3.6 Health Hazard Control Program and Hazard Communication Program

2.9.3.7 Heat/Cold Stress Monitoring Plan

2.9.3.8 Lead Compliance and Abatement Plan

2.9.3.9 Radiation Safety Program

2.9.3.10 Respiratory Protection Program

2.9.4 Accident and Damage Reporting

2.9.4.1 Accident Reporting Notification

2.9.5 Fire Protection

2.9.6 Monthly On-Site Labor Report

2.9.7 OSHA Citations and Violations

2.9.8 Safety Inspections and Monitoring

2.9.9 Safety Certification

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Non-Hazardous Waste Disposal

2.10.2.2 Hazardous Waste Disposal

2.10.2.3 Spill Prevention, Containment, and Clean-up

2.10.2.4 Hazardous Material Management

2.10.2.5 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.6 Noise Control

2.10.2.7 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 Recurring Work Procedures

2.12.1 Notification to the Government for Work Above the Recurring Work Limitations

2.12.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.12.3 Common Output Level Standards (COLS) Options

2.12.3.1 Option to Change COLS at Contract Award

2.12.3.2 Option to Change COLS at Exercise of an Option Period

2.13 Recurring Work

2.13.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.13.1.1 Acceptance and Performance

2.13.1.2 Invoicing and Receiving Payment

2.13.2 Unit Priced Labor (UPL)Work (Negotiated)

2.13.2.1 Non-Recurring Work Preparation of Proposals

2.13.2.1.1 Labor Requirements

2.13.2.1.2 Material and Equipment Requirements

2.13.2.2 Issuance of Final Task Order

2.13.3 Non-Recurring ELINS

0200000 - Management and Administration

2 Management and Administration

2.1 Definitions and Acronyms Definitions and Acronyms are listed in J-0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours

The Government's regular working hours are from 0600-1800, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or subannexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Special Working Hours See J-1503010-07, for list of buildings with special working hours.

2.2.1.2 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.3 Restriction to Contractor

Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours to the KO for approval at least seven calendar days prior to requested day. Excludes work to be performed during specified hours.

2.2.1.4 Elevators at the Walter

Reed National Military Medical Center

(WRNMMC)

Patients take priority over housekeeping equipment on elevators. The Contractor shall not “HOLD” an elevator at a floor for any reason.

2.2.1.5 Elevators in Building 9A, 10 and 19 at WRNMMC

The Contractor shall use only freight/cargo elevators. See locations below:

• Bldg. 9A – Elevator 1

• Bldg.10 – Elevators 7, 8, 9, and 10

• Bldg. 19 – Freight Elevator 5

2.2.1.6 Medical Equipment at

WRNMMC

Unless otherwise authorized in writing by a Department Head, no technical/diagnostic and/or sensitive equipment shall be moved or unplugged without prior approval. This equipment includes, but is not limited to, electrical terminals, fiber-optics, electrical cords connected to equipment classified as “Sensitive Equipment” that includes, but is not limited to technical/medical diagnostic computer systems, imaging equipment, computer screens/keyboards, mainframes, duplicating/copy machines, and laboratory equipment.

“Sensitive Equipment” shall be dusted ONLY in the event authorization is granted by the Government/WRNMMC staff for a specified area/department/facility. Dusting using a hand duster only, shall not be performed without prior training followed by initial observation by the Government and/or WRNMMC department staff.

2.2.2 Wage Determinations Refer to J-0200000-02 for Wage determinations.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, and

3.1.2.1 and so on.

2.3 General Administrative Requirements

2.3.1 Required Conferences and

Meetings

The Contractor may be required to attend administrative and coordination meetings, pre-performance conferences, performance assessment board meetings, partnering sessions, etc., as scheduled by the KO.

2.3.1.1 Required Conference and

Meetings at WRNMMC

The Contractor’s Project Manager, SSHO and other key personnel shall be required to attend quarterly infection control committee meetings and other administrative and coordination meetings required by the Government at WRNMMC.

2.3.2 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

A project’s characteristics determine the process level to be used. As such the following partnering level applies to this contract:

2.3.2.1 Contract Partnering Level

A

The initial session will be at least one day in duration and the followon sessions, held at a minimum once every three months or as agreed to by the partners; will be at least a half-day in duration. The initial partnering session should be held at a neutral location off the installation that is acceptable to the Contractor and to the Government. Follow-on sessions may be held at locations agreed to by both parties. The Contractor shall pay all costs associated with the partnering effort including facilitator, meeting room, and other incidental items. Before the partnering session, the Contractor shall coordinate with the facilitator the requirements for incidental items (audio-visual equipment, computer(s), two easels, flipchart paper, colored markers, note paper, pens/pencils, colored flash cards, etc.)

and have these items available at the partnering session. The Contractor will copy document for distribution to all attendees. The facilitator must be acceptable to both the Contractor and the Government. The participants shall pay their own costs for meals, lodging, and transportation associated with partnering.

2.3.2.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering.

Commence discussions with the Contractor to select a facilitator and location that are acceptable to both partners. The initial session must be scheduled as soon as possible after award of the contract. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions.

These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

For more information concerning Partnering refer to NAVFACINST 11013.40, which can be viewed in the Government’s Contracts Office.

2.3.2.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

*President/Vice President *Contract/Project Manager *Supervisor/Superintendent *Quality Manager *Safety Manager Sub-contractor Reps

2.3.3 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of permits and licenses per Section F.

2.3.4 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.4.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days’ written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.4.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers Other as required by state law.

2.3.4.3 Health Insurance

Portability and Accountability Act (HIPAA) at WRNMMC

HIPAA Regulations address security and privacy of “protected health information” (PHI). During the course of providing Janitorial services, the Contractor may have access to PHI. All Contractor employees shall abide by HIPAA regulations.

2.3.5 Protection of Government During execution of the work, the Contractor shall protect

Property Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.6 Government Information

Technology (IT) System

Additional information about NMCI may be obtained at https://www.homeport.navy.mil/home/

2.3.7 Instructions, Directives, and

References

Applicable Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other directives, instructions, and references are listed in J-0200000-03. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing Procedures Invoicing procedures are identified in Section G.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included in J-0200000-04.

2.4 Government-Furnished

Property, Materials and Services

In accordance with FAR 52.245, GOVERNMENT PROPERTY and NAVFAC Clause 5252.245-9300, GOVERNMENT-FURNISHED PROPERTY, MATERIALS AND SERVICES, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract.

2.4.1 Government-Furnished

Facilities (GFF)

GFF is identified in J-0200000-05.

2.4.2 Government-Furnished

Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.4.3 Government-Furnished

Materials (GFM)

The Government will not furnish materials in this contract.

2.4.4 Government-Furnished

Equipment (GFE)

The Government will not furnish equipment in this contract.

2.5 Contractor-Furnished Items Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government.

Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Material Safety Data Sheets (MSDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and Work Status Reports shall be provided when requested by the KO. A status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases, where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference.

The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

2.6.5 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers within 48-72 hours. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.6 Computerized

Maintenance Management Systems (CMMS)

The Contractor shall provide a CMMS to manage all service operations and shall provide all required data as identified below.

- TWO WAY INTERFACE: The Contractor shall establish real time linkage between its CMMS and the Government system. The Contractor shall be responsible for all necessary modifications to its system in order to establish the linkage.

The Contractor shall provide a CMMS to manage all service operations and shall provide all required data as identified below.

2.6.7 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.7.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan per Section F.

The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

2.6.7.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

Contractor shall meet with HHO monthly to review quality inspection and surveillance program.

2.6.7.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property Management

Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4 of this Annex.

This plan shall identify the Contractor’s policies, procedures, and practices in receiving and performing physical inventories, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.

2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Control Manager, SSHO, EH, AEH, and onsite supervisor(s) and who they will report directly to for this contract.

The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM who has relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the

Government's regular working hours.

2.7.1.2 Quality Control Manager

(QCM) for NSA Bethesda and WRNMMC

The Contractor shall provide a Quality Manager who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met. The QCM shall be on site during the Government’s regular working hours.

The QCM shall have five years’ experience as an AEH in a full acute care hospital certified by the Joint Commission within the last seven years.

2.7.1.3 Site Safety and Health

Officer (SSHO) for NSA Bethesda and WRNMMC

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of…