PWS_14_May_15.pdf

PERFORMANCE WORK STATEMENT

for

AN/FSC-134 INTEGRATED SYSTEM CONTROL (POCKET J FIXED ELEMENT (FE))

AN/FSC-135 COMMUNICATIONS DATA LINK SYSTEM (POCKET J REMOTE ELEMENT (RE))

FD2060-14-30523

14 May 2015

DISTRIBUTION STATEMENT D: - Distribution authorized to the Department of Defense and DoD Contractors only: Administrative or Operational Use, 12 January 2010. Other requests shall be referred to AFLCMC/WNYEDA, 460 Richard Ray Blvd., Suite 200, Robins Air Force Base, GA 31098-1813.

HANDLING AND DESTRUCTION NOTICE - Comply with distribution statement and destroy by any method that will prevent disclosure of the contents or reconstruction of the document.

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REVISION HISTORY

PCOL

Number/Date History of Changes Revision Comments

Original N/A

TABLE of CONTENTS

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Para Name

1.0 Description of Services

2.0 Services Summary

3.0 Government and Services

3.1 Contractor Responsibility

3.2 Gov’t Property to be Provided

3.3 Loss of Government Property

3.3.1 Definition of Loss of Government Property

3.3.2 Reporting Loss of Government Property

3.4 Return of Government Property

3.5 Government System(s)

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance

4.1.2 Place of Performance

4.2 Program Management

4.2.1 Tasks

4.2.2 Level of Repair

4.2.3 Diminishing Manufacturing Sources and Material Shortages

4.2.4 Subject Matter Expert

4.2.5 Configuration Management

4.2.5.5 User or PMO Generated Upgrades

4.3 Government Furnished Equipment

4.3.1 Consumable/Expendable

4.3.2 Contractor Repair

4.3.3 MILSTRIP Repair

4.4 General Work Requirements

4.5 Help Desk

4.6 Unscheduled Maintenance

4.6.1 Repair Services

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4.6.2 Over and Above Repair

4.7 Scheduled Maintenance

4.8 Packaging

4.9 Tactical Data Link / Wide Area Network

4.10 Item Unique Identification Requirements

4.11 Government-Industry Data Exchange Program

4.11.2 GIDEP Alert/Safe-Alert Reports

4.12 Travel

4.13 Technical Data

4.14 Provisioning

4.15 Deficiency Reports

4.15.1 Deficiency Reporting, Investigation, and Resolution

4.16 Specification

4.17 Hardware, Inspections, and Repair

4.17.1 General Inspections

4.17.2 Hardware Repair and Cleaning

4.17.3 Turn Around Time

4.17.4 Final Inspection

4.17.5 Final Acceptance Testing

4.18 Counterfeit Electronic Parts

5.0 General Information

5.1 Continuation of Mission-Essential Services During a Crisis

5.1.1 Definition of Continuation of Mission-Essential Services

5.1.2 Designation of Services as Mission-Essential

5.2 Security Requirements

5.2.1 Clearances

5.2.2 Government Security Regulations

5.2.3 Operations Security

5.2.4 Communications Security

5.2.5 Security Clearance

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5.2.6 Security Incident or Violation

5.2.7 Security of Contractor System(s)

5.2.8 Access to Government System(s)

5.2.9 Access to Government Facility

5.3 Environmental Management System

5.4 Green Procurement Program

5.5 Safety Requirements

5.5.3 Mishap Notification/Investigation

5.5.4 Safety and Health Plan

5.6 Inspection of Services

5.7 Trafficking in Persons

5.8 Contract Manpower Reporting

5.9 Invoicing/Payment and Receipt/Acceptance

6.0 Information Assurance

6.1 IATO/ATO, IATC/ATC

6.2 Contractor Responsbilities

6.3 Information Assurance Scans

6.4 Urgently Required (Out of Cycle) Information Assurance Fixes

7.0 Documentation

7.1 Control Data Requirement & Mandatory Regulations

7.1.1 Status Reports

7.1.2 Parts Approval Request

7.1.3 Engineering Change Proposal

8.0 Block Cycle Upgrade Work Requirements

8.1 Block Upgrade Requirements

8.1.2 Change Requests

8.1.3 Acceptance Criteria

8.1.4 Technical Support

8.1.5 Problem Report/Change Request Investigation

8.1.6 Test Environment Support

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8.1.7 Independent Validation and Verification Support

8.1.8 Software Maintenance and Update

8.1.8.1 Software Updates

8.1.8.2 Testing and Approval

8.1.9 Documentation/TR Fixes

8.1.10 Technical Data

8.1.10.1 Engineering Data

8.1.10.2 In-Process Review of the Technical Data Package

8.1.10.3 Relationship of Contractor with Subcontractrs/Vendors

8.1.10.4 Engineering Data Updates & Revisions

8.1.11 Test

8.1.12 Support Test Working Group Meetings

8.1.13 Support Test Readiness Reviews

8.1.14 Retest and Regression Testing

8.1.15 Developmental Testing & Evaluation

8.1.16 Air Force System Interoperability Test

8.1.17 Operational Testing

9.0 User Familiarization Training

10.0 Software Specific Work Requirements

10.1 Software Analysis

10.2 Software Changes & Corrective Action Patches

10.3 Testing, Approval & Deficiency Report Documentation/Fixes

10.4 Software Releases

11.0 i-SMART & e-SMART

12.0 Appendices

Apx. A References

Apx. B Site Locations

Apx. C Supporting Documents

Apx. D Government Furnished Equipment

Apx. E Hardware Line Replaceable Units

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Apx. F Systems & Software Applications

Apx. G Consumable Spares List

Apx. H Acronym List

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1.0 DESCRIPTION OF SERVICES

1.1 Objective(s): This Performance-based Work Statement (PWS) describes the services required to support the Pocket J system. These services include Help Desk support, Scheduled and Unscheduled Maintenance, Program Mangement, Completion of Block Cycle Upgrades, manage Government Furnished Equipment (GFE), Information Assurance (IA), Deficiency Reporting, Monthly Status Reports, Configuration Control of Design and Functional Capabilities Diminishing Manufacturing Sources and Material Shortages (DMSMS) management, Training, Technical Data, Drawings, Provisioning and Travel for the Pocket J program. The Contractor shall return systems to serviceable condition to the latest hardware configuration approved and funded by the Government. The Contractor shall determine the most cost effective means of repair for the system consistent with meeting required system performance criteria. National Stock Numbers and Part Numbers are subject to change as the baseline changes at the system level. Such configuration changes may drive Contract Line Item Number additions and/or deletions, as mutually agreed to between the Government and Contractor. Functional capabilities shall not be changed, modified, or altered except when an Engineering Change Proposal (ECP) has been submitted by the Contractor and approved by the Government. The period of performance shall be one basic year with four one year (12-month) options from the date of contract award.

1.2 Background: The Pocket J system is the primary ground-based Tactical Data Link (TDL) Gateway supporting Headquarters Air Combat Command and the North American Aerospace Defense Command (NORAD) air sovereignty missions for Home Land Defense (HLD). The Continental United States (CONUS) NORAD Region (CONR) Concept of Operations states:

“The Air Defense Sector (ADS) has an immediate requirement for select pockets of radio frequency (RF), Link 16 Tactical Data Link (TDL), and Situational Awareness Data Link (SADL) coverage to adequately execute the NORAD and HLD missions. These pockets will enable the ADS to provide areas of RF multi-TDL coverage for protection of designated high threat metropolitan areas and national security strategic assets. ADS operations are severely limited without Link 16 and SADL capability. Only Link 16 and SADL can fully support the two-way Information Exchange Requirements between ADS sensors, airborne early warning assets, ground-based C2 units, and the fighter aircraft that are routinely required to support HLD.”

Pocket J enables airborne platforms equipped with SADL and Link-16 to exchange tactical data, thus merging dissimilar systems into a single tactical picture. Pocket J provides Beyond Line Of Sight (BLOS) forwarding of the air picture between the ADS and HLD assets, increasing situational awareness and decreasing tactical reaction time.

Pocket J is comprised of three (3) ground-based elements connected by multiple communications paths, which ensures continuity of operations. The Fixed Elements (FEs) are installed at the ADS and control, monitor, and exchange BLOS information with the Pocket J Remote Elements (REs) installed throughout the CONUS. Three (3) FEs communicate with 36 REs for 39 Pocket J systems in total.

1.3 Benefit to United States Air Force (USAF): This acquisition will benefit the USAF by providing needed maintenance and IA for a system supporting NORAD for HLD missions.

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2.0 SERVICES SUMMARY

Performance Objective

PWS

Reference Performance Threshold

Help Desk 4.5

The Contractor shall provide toll free on call technical assistance for operational questions, system troubleshooting & system problem diagnosis, five (5) days a week during standard working hours (8a.m. to 5p.m., Eastern Time). The Contractor shall also be available for emergency calls via paging service at all other times. The Contractor shall respond to calls (initial response) within one (1) hour. Requests for assistance and actions taken shall be logged into a maintenance database & provided to Program Office in the monthly status reports.

GFE Management 4.3 The Contractor shall provide management of & secure storage space for GFE that will be provided under this contract.

Unscheduled Maintenance

4.6

The Contractor shall perform unscheduled maintenance. They shall determine cause of fault/problem within 48 hours after arrival at the site and restore system to operational capability within 48 hours after the determination of cause of the fault/problem. If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, decreased surveillance and favorable Contractor Performance Assessment Reports (CPAR). If Contractor performance does not meet contractual requirements, negative incentives may include, but are limited to, increased surveillance, unfavorable CPARs and Government remedies identified in

FAR 52.246-4.

Scheduled Maintenance 4.7

The Contractor shall conduct Preventive Maintenance Inspections (PMI) (Scheduled Maintenance) on equipment per agreed schedule with no more than one deviation per six-month period.

Information Assurance 6.0

When a vulnerability is identified or discovered, the Contractor shall notify the Government PM/Information Assurance Manager within 2 hrs.

The Contractor shall provide monthly updates to the

PM.

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Deficiency Report

(DR)

Investigations 4.15

The Contractor shall use the Joint Deficiency Reporting System (www.JDRS.mil) to report, investigate, and help with deficiency resolution.

Additionally, the Contractor may use their own operated and maintained deficiency data systems to augment JDRS capability, but may not replace JDRS as the official USAF deficiency repository.

The Contractor shall provide initial responses within five calendar days. The Contractor and program office will adhere to directives outlined in TO 00-35D-54 for proper management of the DRI&R for the Pocket J System.

Configuration Management

(CM)

4.2.5 The Contractor shall provide CM in support of

hardware, software, lab, and documentation.

Submission of Engineering

Change Proposal

7.1.3

The Contractor will submit Class 1 ECP for all changes to the baseline configurations within 24 hours during the work week and 72 hours during the weekend. The Contractor shall submit Class 1 ECP for all changes to the baseline configurations. The ECPs submitted shall be technically accurate, complete, clearly written, and systematically account for the proposed configuration changes.

The Contractor shall notify the Government of all Class 2 changes, including all substitute parts changes, through Document Change Notices (DCN), within 15 calendar days.

Diminishing Manufacturing

Sources & Material

Shortages Management

4.2.3

The Contractor shall have a proactive DMSMS program. The loss of sources of items or material, surfaces when a source announces the actual or impending discontinuation of a product, or when procurements fail because of product unavailability.

DMSMS may endanger the life-cycle support and viability of the weapon system or equipment. The Contractor shall develop an Obsolescence & DMSMS Management Plan for managing the loss, or impending loss, of manufacturers' or suppliers' parts and/or material required for performance of this contract.

Completion of Block Cycle 8.1

As part of the Block upgrades, the Contractor shall provide technical support and software maintenance/upgrades to sustain Pocket J. The Contractor shall ensure all changes & upgrades are in compliance with the approved System Requirement Documents (SRD) within 60 calendar days.

Program Management 4.2 The Contractor shall plan & execute the tasks required in this PWS & shall identify, assess, &

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manage associated risks. The PM or equivalent shall be the single POC for the Government.

Questions concerning the restoration or repair of the equipment, procedures, substitutions or funds shall be directed to the Warner Robins, GA Air Force Life Cycle Management Center

(AFLCMC/WNYBBC).

Status Report 7.1.1

The Contractor shall provide a monthly Status Report. The content & format of the report shall be in accordance with the CDRL. The report shall be delivered by the tenth calendar day of the following month.

Travel 4.12

For scheduled maintenance, Contractor personnel shall submit monthly site maintenance requests for approval to the PCO (Procuring Contracting Officer) prior to costs being incurred. Any additional travel must be approved by the PCO prior to costs being incurred. The PCO will respond to travel requests no later than 48 hrs after acceptance. For emergency travel (unscheduled maintenance priority 1 site), Contractor personnel can proceed to travel to conduct maintenance, but must contact the PCO the following business day for approval. Travel by Contractor personnel shall be conducted in accordance with FAR 31.205-46, Travel Costs.

3.0 GOVERNMENT PROPERTY & SERVICES

3.1 Contractor Responsbility

The Contractor shall be responsible for Government property in it's possession in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements including, but not limited to, FAR Part 45, Government Property; FAR 52.245-1, Government Property; and Defense Federal Acquisition Regulation Supplement (DFARS) Part 245, Government Property.

The FAR and applicable supplements can be accessed at the site below.

http://farsite.hill.af.mil

3.2 Government Property (Provided)

Government property to be provided is included in Appendix D.

3.3 Loss of Government Property

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3.3.1 Definition of Loss of Government Property

In accordance with DFARS 252.245-7002, Reporting Loss of Government Property, “loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, theft, loss due to lack of security, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.3.2 Reporting Loss of Government Property

The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application to report loss of Government property at the site below. The reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract/order.

http://www.dcma.mil/aboutetools.cfm

3.4 Return of Governement Property

All property provided by the Government remains the property of the Government and shall be returned to the Government upon completion of the contract/order. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government upon completion of the contract/order. All Department of Defense (DD) Form 1423, Contract Data Requirements List (CDRL) deliverables become the property of the Government upon receipt.

3.5 Government System(s)

The Government will provide Contractor personnel access to system(s) necessary to perform tasks under the contract/order. Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account(s) will be closed.

4.0 TECHNICAL REQUIREMENTS

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance

The Period of Performance will be one-year basic and four option years from contract award.

4.1.2 Place of Performance

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These services shall be performed at 39, Government, sites geographically dispersed around the continental United States (U.S.) Reference PWS Appendix B, PJ Locations. Services will also be provided at contractors facility capable of hosting a fixed and remote element.

4.2 Program Management

The Contractor shall assign a program manager (PM) to plan and execute the tasks required in this PWS. The PM shall be the single Point of Contact for the Government. The Contractor shall support and document monthly management reviews. The Contractor shall plan, manage and direct the Pocket J CLS efforts through an Integrated Management Plan per this PWS. There shall be no deviations from the Integrated Management Plan (IMP) without prior Government concurrence. The Contractor shall provide identification of all work to be accomplished, the Integrated Master Schedule (IMS) for this work, and the functional organization charged with the responsibility for performance of the work. The Contractor shall identify, assess, and manage risks. Particular attention shall be paid to risks associated with the Contractor not meeting the requirements of the contract. Risk management shall be fully integrated with all elements of the program.

DI-MGMT-80004A Management Plan (CDRL A025)

4.2.1 Tasks

The Contractor shall provide the necessary labor, materials, facilities and equipment required to analyze, assess IA vulnerabilities, troubleshoot, repair, overhaul, integrate and test Pocket J assemblies, parts and the Pocket J Software that is maintained or repaired under this contract.

These services also include alignment, adjustment, calibration, testing, movement (shipping), storage and reporting status related services to the repair and return of parts to the user.

4.2.2 Level of Repair

The Contractor shall provide repair services for hardware to provide the LRU-level repair services defined within this PWS. The long-term goals are to maximize the operational availability and reliability of Pocket J systems and hardware while minimizing Government logistics support investments required to achieve desired system life cycle with predictable and affordable sustainment costs.

4.2.3 Diminishing Manufacturing Sources and Material Shortages (DMSMS)

The Contractor shall have a proactive DMSMS program. The loss of sources of items or material, surfaces when a source announces the actual or impending discontinuation of a product, or when procurements fail because of product unavailability. DMSMS may endanger the life-cycle support and viability of the weapon system or equipment. The Contractor shall develop an Obsolescence and DMSMS Management Plan for managing the loss, or impending loss, of manufacturers' or suppliers' parts and/or material required for performance of this contract. The plan shall address the following: means and approach for providing the Government with information regarding obsolescence and DMSMS issues, planned resolution of current obsolescence and DMSMS issues, parts list screening, parts list monitoring, processing Government Industry Data Exchange Program (GIDEP) (www.gidep.org) DMSMS Alerts, processing DLA DMSMS Alerts, communication with and availability of information to the http://www.gidep.org/

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Government, means and approach for establishing obsolescence and DMSMS solutions, and plan for conducting DMSMS predictions. The "Program Manager's Handbook - Common Practices to Mitigate the Risk of Obsolescence", published by the Defense Microelectronics Agency (available at www.dmea.osd.mil/pmhandbook_rev_d.pdf) may be used as a guide in developing the Obsolescence Management and DMSMS Plan. In lieu of preparing and submitting an Obsolescence and DMSMS Plan, the Contractor may provide an existing plan or existing written processes and procedures for review.

DI-SESS-81656 Source Data for Forecasting Diminishing Manufacturing Sources and Material Shortages (DMSMS) (CDRL 032)

4.2.4 Subject Matter Expert

The Contractor shall provide SME support to the Pocket J system. The SME will be thoroughly trained and certified by the Contractor on Pocket J operations and maintenance. The SME shall have a thorough knowledge of the Contractor and subcontractor proprietary hardware, as well as the design, operation and maintenance of system software.

4.2.5 Configuration Management (CM)

4.2.5.1 The Contractor shall provide CM in support of hardware, software, lab, and documentation. The configuration management support for these areas shall provide consistent baseline configurations in the field and in the lab.

4.2.5.2 The Contractor will maintain a formal CM system for the Pocket J program that includes, at a minimum, the following processes: Configuration Identification, Configuration Status Accounting, Configuration Control, Configuration Verification/Audits, Contract Data Management, Deficiency Reporting and Investigating, and Engineering Data Management.

4.2.5.3 The Contractor shall implement CM, develop, and document the CM Plan (maintained at Contractor facility). Support preparation of required documents to support Configuration Review Board,Technical Review Board and Configuration Control Board may include travel as required.

4.2.5.4 The Contractor shall provide repair services for the authorized Pocket J LRUs listed in Appendix E (The National Stock Numbers and Part Numbers are subject to change as the baseline changes at the system level) until provisioning is complete by Pocket J PMO.

Functional capabilities shall not be changed, modified, or altered except when an ECP has been submitted by the Contractor and approved by the Government. Examples of such changes are ECPs generated as the result of diminishing sources and preferred spares. Records shall be maintained which readily and systematically account for configuration changes from the baseline configuration(s).

DI-CMAN-80639C Engineering Change Proposal (CDRL A006)

4.2.5.5 User or PMO Generated Upgrades

Contractor shall include a cost breakdown price for ECP upgrades generated by user or PMO.

DI-CMAN-80639C Engineering Change Proposal (CDRL A006)

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4.3 Government Furnished Equipment (GFE)

The Contractor shall provide management of and secure storage space for GFE that will be provided under this contract. GFE items will fall into one of three categories, Consumables (Expendables), Contractor Repair (Non Expendable), and MILSTRIP Repair. The Contractor shall keep the GFE listing current and provide inventory in the monthly status report.

Repairables shall be returned in “A” (serviceable) condition prior to the end of contract.

DI-MGMT-80368A (CDRL A003), Status Reports

4.3.1 Consumable/Expendable

The Contractor will deliver Consumable/Expendable GFE (including shipping to the site) to replace failed Consumable/Expendable GFE items at Pocket J locations. Consumable items will be disposed of at the field level. inventory levels of spares at 25% of fielded quantity for long lead time items and inventory levels of spares at 15% for items which are readily available.

4.3.2 Contractor Repair

The Contractor will supply Contractor Repair GFE (including shipping to/from the site) to replace failed Contractor Repair GFE items at Pocket J locations. Failed Contractor repair items will be processed in accordance with the appropriate repair CLIN for that item

4.3.3 MILSTRIP Repair

The Contractor will use the DoD supply system known as Military Standard Requisitioning and Issue Procedures (MILSTRIP) to order and replace failed stock listed Line Replaceable Units (LRU)s identified in Appendix E. Failed items will be shipped back to the supply system. Access to MILSTRIP will be provided by Pocket J PMO.

4.4 General Work Requirements

The Contractor shall furnish, repair, replace, or provide new components, equipment, and materials that shall conform to Government-approved baseline specifications. The new components and material shall be of the same exact manufacturer, class, grade, type, and function as those being replaced unless otherwise approved by Pocket J PMO. The Contractor may recommend substitutions; however, the Contractor must obtain approval from the Procuring Contracting Officer (PCO) prior to purchasing or installing any component or material. The Contractor shall provide all written specifications and details of the proposed material, component or equipment to the contracting officer or authorized approval authority as designated by the PCO.

4.5 Help Desk

The Contractor shall provide toll free on call technical assistance for operational questions, system troubleshooting and system problem diagnosis five days a week during standard working hours (8:00 a.m. to 5:00 p.m., Eastern Standard Time), and for emergency calls via paging service at all other times. The Contractor shall respond to calls (initial response) within one hour.

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Requests for assistance and actions taken shall be logged into a maintenance database and provided to the Program Office in the Monthly Status Report.

DI-MGMT-80368A (CDRL A003), Status Reports

4.6 Unscheduled Maintenance

The Contractor shall provide unscheduled maintenance support for the Pocket J system (all 39 sites). The Contactor shall determine cause of fault/problem within 48 hours after arrival at the site and restore system to operational capability within 48 hours after the determination of cause of the fault/problem. If Contractor performance meets or exceeds contractual requirements, positive incentives may include, but are not limited to, decreased surveillance and favorable CPARS. If Contractor performance does not meet contractual requirements, negative incentives may include, but are limited to, increased surveillance, unfavorable CPARs and Government remedies identified in FAR 52.246-4 Inspection of Services - Fixed-Price.

4.6.1 Repair Services

The Pocket J maintenance concept consists of a help desk combined with scheduled and unscheduled maintenance conducted by Subject Matter Experts (SMEs). Scheduled and unscheduled maintenance support shall be performed by the Contractor and provided on-site by technicians/maintenance personnel. It shall consist of system restoration by fault verification/isolation, removal/replacement of faulty LRU, and functional checkout of all installed REs and FEs using technical manuals and other technical data. The SMEs shall have a thorough knowledge of the Pocket J hardware drawings design, operation and maintenance of the FE and RE, the communication circuits connecting the systems, and the cryptographic materials/devices required to operate the system. The Contractor shall travel to all 39 sites as required to perform duties necessary to restore system. The Contractor shall maintain adequate stock levels of parts required to ensure full and consistent support at required operational levels.

The Contractor shall also assist the Government with troubleshooting problems with the TDL WAN. See Appendix G.

4.6.2 Over and Above Repair

Written authorization for repair of recoverable items not listed in Appendix D of this PWS must be received from AFLCMC/WNYBBC through the PCO prior to commencement of required activity. Authorization to proceed will be provided by work request approved by AFLCMC/WNYBBC and the Administrative Contracting Officer (ACO).

4.7 Scheduled Maintenance

The Contractor shall provide scheduled maintenance support. Support shall include, but not be limited to, Preventative Maintenance Inspections (PMI) on the electronic equipment, software and IA updates, repair of cables/connectors, replacement of LRUs/Circuit Cards, etc. Each site visit shall include one Contractor SME. They shall determine cause of fault/problem within 48 hours after arrival at the site and restore system to operational capability within 48 hours after the determination of cause of the fault/problem. The Contractor shall conduct PMI (Scheduled Maintenance) on equipment per agreed schedule with no more than one deviation per six-month period.

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4.8 Packaging

4.8.1 The Contractor shall package and mark end items and components in accordance with the contract (basic or order, as applicable) Air Force Materiel Command (AFMC) Form 158, Packaging Requirements; MIL-STD-129P(4); MIL-STD-130N, Department of Defense Standard Practice / Identification Marking of U.S. Military Property; and MIL-STD-2073-1D, Standard Practice for Military Packaging. The Contractor shall package and mark material in accordance with other applicable Government regulations including, but not limited to, those regarding security, safety and environmental concerns.

4.8.2 The Contractor shall package and mark material for movement, shipment, receipt and storage in a manner that ensures the protection and preservation of the material for shipment to and storage at the destination. The Contractor shall package electronic parts susceptible to static discharge damage in accordance with MIL-STD-1686C, Military Standard: Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices).

4.8.3 In accordance with MIL-STD-2073-1D, shipping containers received, which meet the requirements of the AFMC Form 158 and are suitable for return shipment of serviceable assets, shall be reclaimed and stored for reutilization. Unsuitable shipping containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158.

4.10 Item Unique Identification (IUID) Requirements

4.10.1 In accordance with DFARS 252-211.7003(a), Item Identification and Valuation / Definitions, “DoD unique item identification means a system of marking items delivered to DoD with unique item identifiers that have machine-readable data elements to distinguish an item from all other like and unlike items.” Unique item identification is required for all items that meet the criteria established by DFARS 211.274-2, Policy for unique item identification.

4.10.2 The Contractor shall mark items in accordance with DFARS 211.274-2, DFARS 252- 211.7003, and Military Standard (MIL-STD)-130N, Department of Defense Standard Practice / Identification Marking of U.S. Military Property.

4.10.3 In accordance with the Department of Defense Guide to Uniquely Identifying Items Assuring Valuation, Accountability and Control of Government Property, the Government user will add item(s) to the DoD IUID Registry. The Government user or Contractor representative responsible for causing “life cycle events” (i.e., abandoned, consumed, destroyed by accident, destroyed by combat, donated, exchanged – repair, exchanged – sold, exchanged – warranty, expended – experimental/target, expended – normal use, leased, loaned, lost, reintroduced, retired, scrapped, sold – foreign Government, sold – historic, sold – nonGovernment, sold – other federal, sold – state/local, and stolen) will update the item record(s) in the DoD IUID Registry.

DI-MGMT-81803 CDRL A001, DI-MGMT-81804 CDRL A002

4.11 Government-Industry Data Exchange Program (GIDEP)

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4.11.1 The Contractor shall participate in GIDEP in accordance with Air Force Joint Instruction (AFJI) 63-108, GIDEP, and GIDEP Operations Manual S0300-BT-PRO-010, Government- Industry Data Exchange Program. The Contractor shall submit all applicable data to GIDEP, as it is generated, in accordance with the CDRLs.

4.11.2 GIDEP Alert/Safe-Alert Reports

The Contractor shall submit all appropriate data requirements to the Government Industry Data Exchange Program (GIDEP) as it is generated. The Contractor shall screen each Alert or Safe- Alert received from GIDEP to determine if the device or process for which the Alert is issued, is used in the manufacture of the unit and take appropriate action. The Contractor shall adhere to the policies and directives of GIDEP.

DI-QCIC-80125B and DI-QCIC-80126B (CDRL A011 & A012) Response to an Alert/Safe Alert

4.12 Travel

For regular travel (i.e., scheduled maintenance),Contractor personnel shall submit monthly site maintenance requests for approval to the PCO prior to costs being incurred. Any additional travel outside approved monthly site requests must be approved by the PCO prior to costs being incurred. The PCO will respond to travel requests no later than 48 hrs after acceptance. For emergency travel (i.e., unscheduled maintenance for priotity 1 sites per Appx B), Contractor personnel can proceed to travel to conduct maintenance, but must contact the PCO the following business day for approval. Travel by Contractor personnel shall be conducted in accordance with FAR 31.205-46, Travel Costs. Unscheduled maintenance for priority 2 & 3 sites shall be approved by PCO prior to travel.

Contractor shall procure transportation to remote and fixed sites and bill travel expenses to the Government

4.13 Technical Data

The Contractor shall develop and deliver to the Government a Maintenance Technical Manual for both Fixed and Remote sites, System Administration Manual for both Fixed and Remote sites, Work Unit Code Manual for both Fixed and Remote sites, TO changes, TO Supplements in accordance with TM-86-01N (CDRL A033) and engineering Drawings/Data in accordance with DI-SESS-81000 DID (CDRL A018).

4.14 Provisioning

Contractor shall complete provisioning of system. Documents being submitted for Provisioning must be in accordance with the D220 data system. The following Data Item Descriptions (DIDs) apply:

DI-ALSS-81529 Provisioning Technical Documentation (PTD) Specific PTD to be submitted:

- Provisioning Parts List (PPL)

- Common and Bulk Items List (CBIL)

- Short Form Provisioning Parts List (SFPPL)

DI-ALSS-81529 Provisioning Technical Documentation (PTD) Specific PTD to be submitted:

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- Provisioning Parts List (PPL)

- Common and Bulk Items List (CBIL)

- Short Form Provisioning Parts List (SFPPL)

- Design Change Notices (DCNs)

- Spares Acquisition Integrated with Production (SAIP)

- Long Lead Items List (LLIL)

- Statement of Prior Submission (SPS)

DI-ALSS-81557 Supplemental Data For Provisioning (SDFP).

DI-ALSS-81530 SE Recommendation Data (SERD) – Standard/Modified Hand Tools List Specific Summaries to be delivered:

- Support Equipment Recommendation Data (SERD)

- Standard Modified Hand Tools List For Provisioning (SDFP),and Logistics Management Information (LMI) Summaries]

DI-SESS-81758/T CDRL A013

4.15 Deficiency Reports

The Contractor shall provide and maintain a quality assurance program. Material deficiencies and Quality Deficiency Reports shall be handled IAW technical data provided.

4.15.1 Deficiency Reporting, Investigation, and Resolution (DRI&R)

The DRI&R processes applies to all USAF, Contractor members and organizations that acquire, test, operate, or sustain USAF owned or managed military or weapon systems. The Contractor shall use the Joint Deficiency Reporting System (www.JDRS.mil) to report, investigate, and help with deficiency resolution. Additionally, the Contractor may use their own operated and maintained deficiency data systems to augment JDRS capability, but may not replace JDRS as the official USAF deficiency repository. The Contractor shall provide initial responses within five (5) calendar days. The Contractor and program office will adhere to directives outlined in TO 00-35D-54 for proper management of the DRI&R for the Pocket J System.

DI-QCIC-80736, Quality Deficiency Report (CDRL A005)

4.16 Specification

This work specification shall be used to determine the required actions during restoration of the system. IAW Military/DOD specification listed in the applicable directives Appendix C. Any concerns or questions should be addressed to AFLCMC/WNYBB, PMS or ES.

4.17 Hardware, Inspections, and Repair

4.17.1 General Inspections

In the course of Repair, Overhaul, and Restoration, inspections shall be performed in order to ascertain the condition of the incoming equipment. After identification of a needed repair by the Contractor, customer, or AFLCMC/WNYBB, the Contractor will be notified of this requirement and the fixed price within year option CLIN for Teardown, Test and Evaluation (TT&E) will be

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exercised. Under this CLIN, the Contractor will be required to accomplish a TT&E of the equipment before starting repairs. The Contractor will identify the evaluation of the needed repair to the Government and report results for the TT&E for each LRU/SRU in the monthly status report. The Government will take the provided information and request a proposal be submitted for the within year option CLIN for Repairs to be negotiated at time of option exercise. Additionally, an Examination and Inventory shall be accomplished for compliance with any applicable TCTOs. All TCTOs that have been accomplished will be recorded on the historical data record. A copy of the historical data record will be maintained by the Contractor, a copy placed in the system at final shipment, and a copy sent to the Pocket J PMO Equipment Specialist (AFLCMC/WNYBB). Accomplishment of the AFTO 470 series Inventory Checklists will be completed upon induction of the unit. Any shortages should be promptly reported to initiate proper actions. If the repair of any item is found to be beyond 75% of replacement cost, contact program Manager for disposal action.

DI-MGMT-80368A (CDRL A003), Status Reports

4.17.2 Hardware Repair and Cleaning

All missing or damaged hardware, data plates, etc. shall be replaced with either the same type of hardware or substitutes that comply with form, fit, and function. The Contractor shall provide the necessary labor, materials, facilities and equipment required to analyze, troubleshoot, repair, overhaul and test assemblies, parts that are maintained or repaired under this contract. These services also include alignment, adjustment, calibration, testing, movement (shipping), storage and reporting status related services to the repair and return of equipment to the users. Repair, overhaul and replacement shall include Pocket J major assemblies and subassemblies. Corrective actions shall include, but are not limited to priorities 1 and 2: (priority 1) prevent the accomplishment of an operational or mission essential capability or (priority 2) adversely affect technical cost or schedule risks to the life cycle support of the Program and there is no work-around solution known. Contractor will e-mail a list of all items receipt-in for repair to AFLCMC/WNYB, no later than 2 business days upon arrival of property at Contractor facility.

Contractor furnished material or parts used for replacement shall equal or exceed the quality of the original material or parts. The material or parts shall be entirely suitable for restoration of the end item for its intended purposes. All LRUs (in Appendix E of the contract) will be inspected and analyzed for the repair function that will comply with the specifications and requirements as listed in the appropriate TO or data. The Contractor shall repair items to serviceable condition to the latest hardware/software configuration approved and funded by the Government for that item to ensure interoperability between SADL and Link 16 terminal platform variants. The LRU shall be handled, tracked, repaired, stored and shipped IAW the specifications. A record shall be kept indicating components utilized/repair completed to return each LRU to Class “A” serviceable condition.

4.17.3 Turn Around Time (TAT)

The required TAT time is no more than 30 calendar days to repair an item in order to maintain inventory levels of spares at 25% of fielded quantity for long lead time items and inventory levels of spares at 15% for items which are readily available. The Contractor shall respond to the Production Management Specialist within one (1) business day upon receipt of critical items or Mission Impaired Capability Awaiting Parts (MICAP) and coordinate the time required to repair the item and/or support sustainment surge or MICAP requirements. TAT is measured from

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Contractor(s)’s receipt of the repairable item to date of shipment. Joint Chief of Staff Surge backorders and MICAPs will take precedence over the routine schedule. Contractor shall ship MICAP and Surge items in no later than 2nd day air. The Contractor shall be given 4 hours telephonic notice of the requested materiel support during normal business hours, and 12 hours telephonic notice outside of normal business hours, between Monday and Friday. The Contractor shall be given 24 hours’ notice on the weekend and Holidays.

4.17.4 Final Inspection

The Contractor shall inspect each completed item for compliance with the work specification.

Failure of the product to meet applicable standards shall be cause for rejection and rework.

4.17.5 Final Acceptance Testing

The Contractor will perform final acceptance testing of each Pocket J processed under CLS prior to returning it to the Government within 30 calendar days. Final acceptance test procedures shall demonstrate that the Pocket J LRU is in serviceable condition when returned to the Government.

The Contractor shall furnish all facilities, equipment and services necessary to perform the acceptance tests and inspections. Prior to returning a serviceable Pocket J item back to the Government, the Contractor shall notify the Government representative of positive or negative trend results of the acceptance tests and inspections. The SPO is the approval authority for any deviations to this requirement.

4.18 Counterfeit Electronics Parts

The Contractor shall establish policy and procedures to mitigate the risk of counterfeit electronics parts being installed in end items or otherwise entering the USAF/DoD inventory in accordance with Aerospace Standard (AS)5553A, Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition.

5.0 GENERAL INFORMATION

5.1 Continuation of Mission-Essential Services During a Crisis

5.1.1 Definition of Mission-Essential Services

In accordance with DFARS 252.237-7023(a)(1), Continuation of Essential Contractor Services, “Essential Contractor service means a service provided by a firm or individual under contract to DoD to support mission-essential functions, such as support of vital systems,…associated support activities,…and similar services provided to foreign military sales customers under the Security Assistance Program. Services are essential if the effectiveness of defense systems or operations has the potential to be seriously impaired by the interruption of these services, as determined by the appropriate functional commander or civilian equivalent.”

5.1.2 Designation of Services as Mission-Essential

In accordance with DFARS 237.7602(a), The Continuation of Essential Contractor Services / Policy, DFARS 252.237-7023(a)(2), and Air Force Instruction (AFI) 10-401, Deployment

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Planning and Execution, paragraph 1.9.1.33.2, the Functional Commander or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis.

5.2 Security Requirements

5.2.1 Clearances

Knowledge and/or generation of classified information and/or Controlled Unclassified Information (CUI) are required for performance of the contract/order. The Contractor shall ensure applicable Contractor personnel have security clearances at the Secret level.

5.2.2 Government Security Regulations

The Contractor shall ensure personnel, information, system, property, and facility security requirements are met. The Contractor shall comply with Government security regulations including, but not limited to, DoD 5200.2-R, Personnel Security Program; DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM); DoD Directive (DoDD) 5205.02E, DoD Operations Security (OPSEC) Program; and DoD Manual 5205.02-M, DoD Operations Security (OPSEC) Program Manual.

5.2.3 Operations Security (OPSEC)

The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. The Contractor shall ensure compliance with DoDD 5205.02E and DoD Manual 5205.02-M to protect United States (U.S.) Government interests.

The Contractor shall ensure Contractor personnel who perform work at a Government facility comply with the OPSEC procedures of the facility.

5.2.4 Communications Security (COMSEC)

The Contractor shall use only secure communications methods and/or equipment to transmit or otherwise transfer classified information and/or CUI in accordance with DoD 5220.22-M.

Applicable equipment, shall be safeguarded, maintained and operated in accordance with DoD 5220.22-M.

5.2.5 Security Clearance

The Contractor shall ensure applicable Contractor personnel have security clearances at the Secret level for proper accomplishment of contract/order requirements. The security clearance shall be obtained in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification. Contractor personnel whose clearances have been suspended or revoked shall immediately be denied access to classified information and/or CUI and classified items.

5.2.6 Security Incident or Violation

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The Contractor shall immediately notify the Government Security Office of any potential or actual security incident or violation including potential or actual unauthorized disclosure or compromise of classified information and/or CUI.

5.2.7 Security of Contractor System(s)

The Contractor shall ensure the security of Automated Information System(s) (AIS) at the Contractor’s facility to preclude potential security incidents or violations including potential unauthorized disclosure or compromise of classified information and/or CUI.

5.2.8 Access to Government System(s)

The Government will provide Contractor personnel access to system(s) necessary to perform tasks under the contract/order. The Contractor shall ensure Contractor personnel who require access to an unclassified or classified Government AIS have the appropriate background check or security investigation conducted. The Government will provide system access subject to approval of the DD Form 2875, System Authorization Access Request (SAAR). Upon completion/termination of the contract/order or transfer/termination of Contractor personnel, the system account(s) will be closed.

5.2.9 Access to Government Facility

The Contractor shall ensure Contractor personnel who require access to a Government facility comply with the security requirements of the facility.

5.3 Environmental Management System (EMS)

5.3.1 Executive Order (E.O.) 13423, Strengthening Federal Environmental, Energy, and Transportation Management, and E.O. 13514, Federal Leadership in Environment, Energy, and Economic Performance, establish the requirement for an EMS.

5.3.2 In accordance with the Assistant Secretary of the Air Force Policy Letter, Conformance with Air Force EMS Requirements for Contracts Performed on Air Force Installations, dated 11 Dec 06, and the Air Force Materiel Command/Vice Commander (AFMC/CV) Policy Letter, Conformance with Air Force EMS Requirements for Contracts Performed on Air Force Installations, dated 1 Aug 07, Contractor personnel who perform work on any USAF installation shall comply with the EMS requirements established by the installation.

5.3.3 Contractor site visits to Government facilities shall be of brief duration (generally less than two business days); therefore, the EMS requirement does not apply.

5.4 Green Procurement Program (GPP)

5.4.1 Under Secretary of Defense Memorandum, Establishment of the DoD Green Procurement Program, dated August 27 2004, establishes the requirement for a GPP. The GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally-preferable

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products and services. In accordance with FAR 23.404, Agency Affirmative Procurement Programs, the GPP requires 100% of purchases of Environmental Protection Agency -designated products, included in the Comprehensive Procurement Guidelines (CPG) list, contain recovered materials unless the item cannot be acquired competitively within a reasonable timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price. In accordance with FAR 23.101, Sustainable Acquisition Policy / Definition, the GPP requirement applies to all acquisitions, including services, using U.S. Government appropriated funds.

5.4.2 The prime Contractor shall ensure subcontractors comply with the GPP requirement.

5.5 Safety Requirements

5.5.1 The Contractor shall comply with Government Safety and Health regulations including, but not limited to, Public Law 91-596, Occupational Safety and Health Act (OSHA), and DoDD 4715.1E, Environmental, Safety, and Occupational Health (ESOH). OSHA and ESOH requirements shall be incorporated into the Contractor’s safety program.

5.5.2 The USAF…