NEW PWS.pdf

Performance Work Statement for

Halvorsen Aircraft Cargo Loaders Sustainment

Purchase Request: FD2060-__-_____

Date QAPC signs QASP.

1.0 Description of Services

1.1 Objectives: This Performance Work Statement (PWS) describes the services required for the sustainment of the Halvorsen Aircraft Cargo Loader (ACL) of approximately 170 worldwide locations. These services include Overhaul, Field Support, Engineering Support, Program Management, and Data Management.

1.2 Benefit to United States Air Force (USAF): This acquisition will benefit the United States Air Force (USAF) by sustaining a fleet of approximately 500 Halvorsens by providing overhaul, parts support, engineering support, and field support ensuring continuous support of worldwide cargo movement.

1.3 Background: The Halvorsen ACL is a key link in the USAF global mobility capability. There are approximately 500 Halvorsens at approximately 170 worldwide locations. The Halvorsen is a three (3) pallet position, 25,000lb loader that supports tactical cargo loading missions.

Halvorsens are extensively used in support of Overseas Contingency Operations (OCO) and humanitarian relief missions.

2.0 Services Summary: The following table summarizes the performance thresholds for the most critical performance objectives of this effort.

Performance Objective PWS Reference

Performance Threshold

Quality of Contract Data Requirements List

(CDRL) deliverable

4.2.1 There shall be no more than one rejection of

any deliverable. There shall be no more than three (3) total rejection(s) of deliverables per contract year. The Government will reject a deliverable if three (3) or more technical errors or ten (10) or more minor errors are found within the deliverable. The rejected deliverable shall be corrected and resubmitted within fifteen (15) business days of notification of Government rejection.

Receipt of CDRL deliverable

4.2.2 There shall be no more than two (2) late

submissions of deliverables per contract year. The Contractor shall notify the Government at least five (5) working days prior to due date if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

Delivery of Overhauled Loaders

4.6.6 The Contractor shall complete early or on

schedule 100% of the overhaul deliveries in accordance with the task order baseline schedule. The Contractor shall notify the Government if the delivery of any asset will not meet the scheduled delivery date and negotiate a revised delivery date. The late asset shall be delivered by the revised delivery date acceptable to the Government.

The Contractor shall have no more than 20 loaders in work (i.e., inducted into the overhaul line) at any one time. The period of performance for the basic ordering period shall not exceed 24 months. The period of performance annual buy for full-rate overhauls for ordering periods 1-4 of the contract shall not exceed 18 months. The time between the delivery dates of the first loader inducted into the overhaul line and the last loader for each contract year shall not exceed 12 months.

Quality of Overloaded Loaders

4.6.7 All overhauled loaders shall be tested in

accordance with the latest approved revision of the OIM. All overhauled loaders shall be inspected using the Contractor’s post-overhaul inspection checklist prior to inspection by DCMA. Overhauled loaders shall pass a final inspection at origin via DCMA 100% of the time each contract year.

Adherence to Contractor Quality Management System (QMS)

5.9 Contractor shall ensure 100% compliance

with the QMS using, International Standards Organization (ISO) 9001:2015 and the Configuration Management Plan (CMP)

3.0 Government Property

3.1 Contractor Responsibility: The Contractor shall be responsible for Government property in accordance with the Revolutionary FAR Overhaul (RFO) and as specified in the contract/order.

3.2 Government Property to be Provided: Government property to be provided includes Government Furnished Equipment (GFE), Government Furnished Material (GFM), and Contractor Acquired Property (CAP). The CAP is property (equipment or materials/supplies) acquired by the Contractor with Government funding, whereby the Government retains right to title and return of the property after contract close-out. Additionally, the Contractor shall remain responsible for maintaining, modifying, repairing, calibrating, performing nondestructive inspections on, and overhauling equipment or components used during this contract. See GFP Attachment to be provided.

3.2.1 The Government will furnish two (2) Halvorsen Loaders (one Tier III and one legacy model with A/C) for use as engineering test beds for verification of new changes, along with large item parts and one (1) Contingency High-Priority Mission Support Kit (CHPMSK), as detailed in the GFP attachment; these assets will remain as GFM throughout the contract period.

3.3 Reporting of Government Property: The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession in accordance with RFO 52.245-1, and its property management system shall be adequate to satisfy the requirements of this clause. The Contractor shall record receipt and return of all Government Furnished Property (GFP), as well as the reporting of shipment, consumption, disposal, or transfer to another contract, in the GFP Module in Procurement Integrated Enterprise Environment (PIEE), https://piee.eb.mil, as stipulated by R-DFARS 252.245-7005 with the exception of the following: The requirement for reporting updated status in the GFP module within seven (7) business days will only be required for (i) Report receipt of GFP. This reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract. GFP training and guidance is located at the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/. [CDRL B00N, C00N, D00N, E00N, DI-MGMT- 80441D, Contractor Acquired Property Report; CDRL B00P, C00P, D00P, E00P, DI- PSSS-80727A, Government Furnished Material (GFM) by National Stock Number (NSN)]

3.4 Loss of Government Property

3.4.1 Definition of Loss of Government Property: “Loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, loss due to lack of security, theft, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low-priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.4.2 Reporting Loss of Government Property: The Contractor shall report loss of Government property in the GFP Module located in PIEE, https://piee.eb.mil/piee-landing/. [CDRL B00N, C00N, D00N, E00N, DI-MGMT-80441D, Contractor Acquired Property Report; CDRL B00P, C00P, D00P, E00P, DI-PSSS-80727A, Government Furnished Material (GFM) by National Stock Number (NSN)]

3.5 Return or Retention of Government Property: All property provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the Procuring Contracting Officer (PCO) directs the Contractor to retain the property for continued use under a successor contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract. [CDRL B00N, C00N, D00N, E00N, DI-https://piee.eb.mil/ https://piee.eb.mil/piee-landing/

MGMT-80441D, Contractor Acquired Property Report; CDRL B00P, C00P, D00P, E00P, DI-PSSS-80727A, Government Furnished Material (GFM) by National Stock Number

(NSN)]

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance (POP): The POP for the contract/order will be a one

(1) year basic with seven (7) ordering periods and a six (6) month option to extend services using RFO clause 52.217-8 Option to Extend Services.

4.1.2 Place of Performance: These services will be performed at the Contractor’s facility.

4.2 Contract Data Requirements List(s) (CDRL):

Base Year

Optio n

Year

Optio n

Year

Optio n

Year

Optio n

Year

Optio n

Year

Optio n

Year

Optio n

Year

DI

D

Title PWS Reference

(s)

A001 B001 C001 D001 E001 F001 G001 H001 Meeting Agenda

4.8.2

A002 B002 C002 D002 E002 F002 G002 H002 Meeting Minutes

4.12.2

A003 B003 C003 D003 E003 F003 G003 H003 Contract Work Breakdo wn Structure

(CWBS)

4.8.2, 4.8.5

A004 B004 C004 D004 E004 F004 G004 H004 Contract Funds Status Report

(CFSR)

4.8.2

A005 B005 C005 D005 E005 F005 G005 H005 Configura tion Audit Summary Report

4.8.8 and Certificati on – Technical Baseline

A006 B006 C006 D006 E006 F006 G006 H006 Notice of Revision

(NOR)

4.10.4

A007 B007 C007 D007 E007 F007 G007 H007 Engineeri ng Change Proposal

(ECP)

4.10.4, 4.10.5, 4.10.8

A008 B008 C008 D008 E008 F008 G008 H008 Technical Manual Contract Requirem ents

(TMCR)

4.11.1

A009 B009 C009 D009 E009 F009 G009 H009 Product Drawings /Models and Associate d Lists

4.10.4, 4.10.6

A00A B00A C00A D00A E00A F00A G00A H00A Systems Engineeri ng Plan

(SE)

4.6.12

A00B B00B C00B D00B E00B F00B G00B H00B Configura tion Managem ent Plan

(CMP)

4.6.12, 4.10.8

A00C B00C C00C D00C E00C F00C G00C H00C IUID

Marking Plan

4.3.1

A00D B00D C00D D00D E00D F00D G00D H00D Accident/ Incident Report

A00E B00E C00E D00E E00E F00E G00E H00E Quality Assuranc e Program Plan

(QAPP)

A00F B00F C00F D00F E00F F00F G00F H00F Safety Assessme nt Report

(SAR)

A00G B00G C00G D00G E00G F00G G00G H00G Technical Report – Study/Ser vices

A00H B00H C00H D00H E00H F00H G00H H00H Computer Program Identifica tion Number

(CPIN)

Catalog Informati on

A00J B00J C00J D00J E00J F00J G00J H00J Corrosion Preventio n and Control

(CPCP)

4.2.1 Quality of CDRL Deliverable: There shall be no more than one rejection per CDRL deliverable. There shall be no more than three (3) total rejection(s) of all combined CDRL deliverables per contract year. The Government will reject a deliverable if three (3) or more technical errors or ten (10) or more minor errors are found within the deliverable. A technical error is defined as the format not being in accordance with the CDRL or the content not being accurate and complete in accordance with the CDRL, PWS, or contract. A minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within fifteen (15) business days of notification of Government rejection.

4.2.2 Receipt of CDRL Deliverable: CDRL deliverables shall be submitted via Wide Area Workflow (WAWF), Multi-user ECP Automated Review System (MEARS), and/or submitted directly to the IPT member identified on the CDRL. Separately priced data must be submitted and accepted in WAWF in order for the Contractor to receive payment. There shall have no more than two (2) late submission(s) of deliverables per contract year. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery data and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

4.3 Item Unique Identification (IUID)

4.3.1 Marking Requirements: Unique Item Identification is required for all items to be delivered to the Department of Defense (DoD) that meet the criteria established by the RFO. [CDRL Reference in paragraph 4.2, DI-MGMT-81803A/T, IUID Marking Plan]

4.3.2 Reporting in IUID Registry

4.3.2.1 Transmission of Government property must be recorded in the IUID Registry. The Government is required to record the transfer of GFP to the Contractor. The Contractor is required to record the receipt of GFP from the Government. The Contractor is required to record the return of GFP to the Government.

4.3.2.2 The Government or Contractor/subcontractor personnel responsible for causing a “life cycle event” (i.e., abandoned, consumed, destroyed by accident, destroyed by combat, donated, exchanged – repair, exchanged – sold, exchanged – warranty, expended – experimental/target, expended – normal use, leased, loaded, lost, reintroduced, retired, scrapped, sold – foreign government, sold – historic, sold – nongovernment, sold- other federal, sold – state/local, and stolen) will update the item record in the IUID Registry.

4.4 Overhaul (OH):

4.4.1 The Contractor shall be required to overhaul 30 Halvorsens (Best Estimated Quantity (BEQ)) each contract year in accordance with the latest approved revision of OIM.

Following the issuance of an order under this contract, the Government will provide all assets designated for overhaul to the Contractor's facility within twelve (12) months after execution of Delivery Order. Each individual asset delivered to the Contractor's facility under this contract is required to be fully overhauled, tested, accepted, and physically delivered back to the Government within twelve (12) months from the date of the Contractor's physical receipt of that specific asset and the funded Delivery Order. All data associated with overhaul starting with the Halvorsen incoming inspection through overhaul and acceptance test/outgoing inspection, including as-maintained list, shall be captured and provided to the government upon request.

4.4.1.1 Definition of On-Time Overhaul Turn-Around: Overhauled assets shall be delivered to the Government no later than twelve (12) months after assets are delivered to Contractor’s facility. Deliveries are defined as Government acceptance of the overhauled item at the time of shipment of the asset from the Contractor’s facility. The Contractor shall notify the Government fourteen (14) business days prior to scheduled delivery if the delivery of any asset will not meet the scheduled delivery date and shall provide detailed explanation as to the reason for delinquency and provide an adjusted delivery date. Upon Government receipt of rationale for delay, a revised delivery schedule will be negotiated that is acceptable to the Government. The late asset shall be delivered by the renegotiated delivery dates.

4.4.1.2 Halvorsen Receipt: The Contractor shall arrange for receipt of inbound shipments, including off-loading the Halvorsens upon arrival. The Government will, at the USG expense, deliver the GFP Halvorsens to the Contractor’s location. Loaders that arrive at the Contractor’s facility shall be inspected and accepted via DoD Form 1149, Bill of Lading, or other sufficient documentation and be managed per approved GFE procedures. The Contractor will then assume accountability of the individual parts on the loader.

4.4.1.2.1 Incoming Inspection: The Contractor shall perform an incoming inspection and functional test for each loader delivered to them from the Government for overhaul to record the general state of the loader and specifically any damage to the loader and any missing parts of the loader. The Contractor shall identify to the Government any issues or concerns that affect the Contractor’s ability to complete the tasks in accordance with the latest version of the OIM. The Contractor shall submit the completed incoming inspection and functional test checklist in Adobe PDF/Microsoft Excel for each loader overhauled to the IPT member(s) identified on the CDRL. Test Report CDRL???

4.4.2 Overhaul Parts Disposition: The latest version of the OIM provides disposition guidelines for all parts of the Halvorsen loader by detailing which parts/assemblies shall be reworked (repaired or overhauled), scrapped and replaced, and saved and reused.

4.4.2.1 Overhaul Parts Repair: The Contractor shall repair items/parts if deemed not functional in accordance with the latest approved revision of the TO. The Contractor is not required to perform minor cosmetic repairs to the cab, deck, chassis, and associated structural components if they meet the requirements of the Finish Specification.

4.4.3 TCTOs and Service Bulletins (SB): Any Halvorsen provided for overhaul by the Government that are not in full compliance with Halvorsen TCTOs shall be corrected to be in full compliance. The Contractor is not required to install or correct SBs released prior to 14 May 2014, with the exception of SB-16.

4.4.4 Structural Abnormalities Identification: The Contractor shall identify to the Government structural abnormalities discovered during overhaul within seven (7) calendar days after discovery. The Contractor shall provide their recommended repair actions for each structural abnormality and indicate if approved repair procedures exist. Existing Technical Order (TO) and Non-TO (NTO) repair procedures are considered approved repair procedures. Structural abnormality is defined as any abnormal condition of the Halvorsen structure that affects the structural integrity, e.g., bent, twisted, cracked, broken, heavily corroded, or missing structural components. Structural components are cab shells, deck main longitudinal rails and cross members, chassis longitudinal rails, chassis cross members, and scissors; and associated hardware. The Contractor shall also provide any schedule (flow days) impacts associated with these repairs. The Government may request a proposal for each repair and implement the repair in a separate task order on Unscheduled Depot Level Maintenance (UDLM) CLIN. Any schedule delays caused by ROM generation or awaiting Government direction or approval shall not impact the performance of this contract.

4.4.5 Post-Overhaul Test/Final Outgoing Inspection: Any discrepancy(ies) found prior to/during final test will be corrected prior to finishing test. Final inspection of the Halvorsen shall occur after test and final paint touch up. Paint defects from mechanical interference between Halvorsen subcomponents caused by the original design of the Halvorsen shall be acceptable.

The final outgoing inspection will be completed by a Defense Contract Management Agency (DCMA) resident Quality Assurance Representative (QAR) for inspection and acceptance at origin. [CDRL Reference in paragraph 4.2, DI-NDTI-80809B, Test/Inspection Report]

4.4.5.1 Re-identification of Overhauled Halvorsens: All overhauled Halvorsens shall be re-identified with the appropriate part number matching its configuration.

4.4.6 As-Maintained List (AML): The Contractor shall update the AML for each Halvorsen during overhaul, for the serialized parts that are approved per the Halvorsen IUID Plan.

Additionally, any removed parts that do not match the Contractor’s AML shall be investigated to attempt a reconciliation of serial numbers on other fielded Halvorsens. The AML shall be maintained throughout the contract period.

4.4.7 First Production Testing: For Contractors other than the incumbent, the Contractor shall overhaul two (2) Halvorsen units in accordance with the latest revision of the OIM within six (6) months of receipt of assets. For these first production test units, all OIM instructions must be followed completely. The first production process does not begin until the Contractor receives the asset or a delivery order from the PCO.

4.4.8 Product Quality Deficiency Reporting (PQDR): There shall be no more than two (2) PQDR per contract year on Overhaul. In the event that the Government believes that the issuance of a PQDR is necessary, the Government and Contractor shall do the following:

a. The Government shall notify the responsible DCMA representative of the pending PQDR. This notification will include, as applicable, the following type of information:

Part Number, National Stock Number (NSN), serial number, date of discrepancy, reason for discrepancy, and any other pertinent information related to the issuance of the PQDR.

b. DCMA will notify the appropriate Contractor Quality Representative of the pending

PQDR and provide all information received in subparagraph a.

c. The Government shall have the discrepant item shipped directly to the Contractor facility via Contractor’s shipping account as soon as possible after DCMA notification to the Contractor Quality Representative in subparagraph b.

d. The Contractor shall perform all evaluations, tests, and analysis required to: verify and validate the stated discrepancy and actual failure mode; ascertain the applicable root cause and corrective action; and determine responsibility for returning the unit to 100% serviceable condition. The Contractor shall provide the results to DCMA in Contractor format.

e. DCMA will submit the final report to the Government.

f. The Contractor shall await disposition instructions from the Government.

g. Non valid PQDR’s will be funded via the repair process.

4.5 Field Support

4.5.1 Material Pipeline: The Contractor shall maintain a material (parts) pipeline that supports the performance requirements worldwide. The material pipeline shall include the facilities, equipment, and personnel to fill parts orders worldwide.

4.5.1.1 Shipping: All material/kits shall be shipped in a timely manner. If the Government determines delivery times to the field are not reasonable, the Contractor may be required to provide justification for the delay.

4.5.2 Material Pipeline Forecast: The Contractor shall proactively forecast Halvorsen material pipeline flow requirements to ensure parts demand is met. (CDRL DI-IPSC-81431)

4.5.3 Material Management (MM) Ramp-Up and Readiness Reviews: For Contractors other than the incumbent Contractor, the Contractor shall perform all tasks necessary to prepare for successful transfer of MM support responsibility at 12 months after contract award. The Contractor shall brief the Government at the Contractor’s location their progress/status toward readiness of the transfer at Readiness Reviews at 180 days (+7 days) after contract award. The Contractor shall demonstrate compliance of the requirements, implementation of the processes, and establishment of employee training, for the following ten key exit criteria elements:

a. Adequate parts residing at Contractor’s indoor facility to support field orders

b. Adequate space available for all parts storage including large item parts, GFP, and Contingency High Priority Mission Support Kits (CHPMSK)

c. Shelf-life program in place for all limited-life support material, including all GFP and Contractor-owned parts associated with Halvorsen support

d. Processes in place for users to order parts quickly and accurately from the Contractor by website

e. Adequate projection tool in place to predict parts need such that parts are available when the field users need them (i.e., be able to determine which, when, and how many parts need to be on the shelves in order to support the system requirements)

f. Adequate technical support for the field users

4.5.3.1 Upon Contractor’s satisfactory completion of MM Ramp-Up at the final Readiness Review, the Contractor shall receive approval from the Government to exit MM Ramp-Up and assume MM responsibility. The Contractor shall record minutes documenting the reviews and include the briefing charts in the minutes. Each Readiness Review shall take no more than two

(2) consecutive eight (8) hour days. (CDRL needed meeting agenda and minutes)

4.5.4 Contingency High-Priority Mission Support Kits (CHPMSK): The Contractor shall maintain and review the contents of the CHPMSK annually. The Contractor shall inspect the condition of all parts that have a shelf life (i.e. gaskets, sealants, belts, etc.) on a recurring annual basis to ensure quality of parts. There are two listings, CHPMSK-30 (30-day kit) and CHPMSK-90 (90-day kit). Drawing 625K203 (30-day kit) and drawing 625K204 (90-day kit) are part of the drawing package provided by the Government. The Contractor shall determine which parts should be included based on prior parts usage and provide any recommended changes to the Government annually. The Government will make the final determination of the contents of both CHPMSK-30 and CHPMSK-90. If the Government determines the need for more kits, they will be purchased through the CHPMSK CLIN of the contract. Shipping for CHPMSK Kits will be executed using USG TAC and shall be coordinated via DCMA.

a. The Contractor shall not be responsible for costs of Special Tools/GFP items required for CHPMSK replenishment. The Contractor shall facilitate the replenishment of Special Tools/GFP items required for CHPMSKs through coordination with the cognizant Government Contracting Officer.

b. The Contractor shall receive CHPMSK returned from the field, perform a receiving inspection to include conducting an inventory of CHPMSK contents, replenish parts, and process kits for entry into the Contractor’s database.

4.5.6 Field Parts Support: The Contractor shall provide all parts listed in T.O. 36M2-3-45-4, excluding whole cab, deck structure, scissor's structure, and chassis frame, to the field worldwide so the users can accomplish repairs as needed. Parts support shall include failures from normal use and from accidents and abuse. Parts for the cab, deck, scissor's structure, and chassis frame shall be provided for repairs not requiring full assembly replacement. Parts support will be completed either through direct shipment from the supplier or from the Contractor’s facility if the part is already in inventory. The Contractor shall establish a parts quality process to ensure no more than 5% of parts delivered to the users at any given time are discrepant parts. Bad parts include wrong parts, incorrectly configured, damaged during transit, or do not work when the parts are installed. Bad parts will be recorded through the USG PQDR process. Parts fulfilment shall not impact the overhaul schedule. The Contractor shall acknowledge receipt of all parts requests within one (1) business day and have a plan of action within two (2) business days. The Contractor shall achieve an 80% fulfillment rate within 14 calendar days and 100% within 30 calendar days. If parts fulfillment cannot be completed within these timelines, the Contractor shall notify the Halvorsen Program Office and the AMC/A4 Weapons Manager.

4.5.7 Discontinued and/or Obsolete Components: If the Contractor receives notification from a vendor or otherwise becomes aware that a component/part will be discontinued, the Contractor shall notify the Government within ten (10) business days. The Contractor shall also propose technical and cost details, and feasibility of the following corrective actions: a) end-of-life buy of the component/part in sufficient quantities to satisfy the requirements of the contract; b) a sustainable Form, Fit and Function (FFF) compatible replacement component/part; c) a redesign of the next higher assembly to replace the component/part. Upon such notification, the Government shall review and approve the best corrective action.

4.5.8 Counterfeit Electronic Parts: The Contractor shall establish and maintain a counterfeit electronic part detection and avoidance system in accordance with R-DFARS 252.246-7007 and

252.246.7008 to mitigate the risk of counterfeit electronic parts being installed in end items or otherwise entering the USAF/DoD inventory.

4.5.9 Product Quality Deficiency Reporting (PQDR): There shall be no more than 5 percent (5%) PQDR per contract year on parts for field support. In the event that the Government believes that the issuance of a PQDR is necessary, the Government and Contractor shall do the following:

a. The Government shall notify the responsible DCMA representative of the pending PQDR. This notification will include, as applicable, the following type of information:

Part Number, National Stock Number (NSN), serial number, date of discrepancy, reason for discrepancy, and any other pertinent information related to the issuance of the PQDR.

b. DCMA will notify the appropriate Contractor Quality Representative of the pending

PQDR and provide all information received in subparagraph a.

c. The Government shall have the discrepant item shipped directly to the Contractor facility via Contractor’s shipping account as soon as possible after DCMA notification to the Contractor Quality Representative in subparagraph b.

d. The Contractor shall perform all evaluations, tests, and analysis required to: verify and validate the stated discrepancy and actual failure mode; ascertain the applicable root cause and corrective action; and determine responsibility for returning the unit to 100% serviceable condition. The Contractor shall provide the results to DCMA in Contractor format.

e. DCMA will submit the final report to the Government.

f. The Contractor shall await disposition instructions from the Government.

g. Non valid PQDR’s will be funded via the repair process.

4.5.10 Parts Ordering Website: The Contractor shall provide a Halvorsen website for parts ordering support. The website shall include a platform for the field to order parts and document for each order: the part number(s), Work order number, base name, vehicle registration number, date of order, date of part shipment, and date when the Government received the parts at final destination. The parts will be accessible through the Contractor’s website. The Contractor shall have the parts ordering website in operation within six (6) months after contract award. The Contractor shall provide reporting capabilities monthly that include but are not limited to cost data, demand history, etc. [CDRL DI-MGMT-80368A/T, Monthly Status Report, CDRL Reference in paragraph 4.2]

4.5.11 Field Parts Repair: The Contractor shall provide support to the field for all Halvorsen repairable parts. If a part is determined to be non-field repairable, the part shall be shipped to the Contractor’s facility for repair and the Contractor shall ship a replacement part to the field.

The Contractor shall perform any necessary repairs and provide any required material to bring each asset to 100% operational capability

4.5.11.1 The Contractor shall keep records of cores which the field has not returned for repair.

Those records should include when the serviceable item was shipped, to which location and for which loader.

4.5.11.2 Consumable Management: The Contractor shall provide parts support of the Halvorsen Loader for the contract period of performance. The Contractor shall cover shipping, to include packaging and shipping costs, to locations where parts are needed. The Contractor shall ensure that all parts provided to using locations are configured properly for use within the Halvorsen application and IAW the Halvorsen performance specification. The Contractor shall capture any increase and/or decrease in consumable stock levels and quarterly consumable usage data within the status of GFE report.

4.5.11.3 Return Consumable: The Contractor shall be responsible for returning all Government-owned consumable assets upon termination or expiration of the contract. The Contractor and the Government shall conduct one (1) joint final consumable inventory audit within ninety (90) calendar days of contract completion. The Contractor shall request disposition of all parts listed on the consumables audit report, which shall be turned over to the Government. The Government reserves the right to conduct additional consumables audits as needed without inhibiting contractual obligation. The Contractor shall provide status of all consumable management activities and requests within the monthly status report.

4.5.11.3.1. Procurement of Expendable: The Contractor shall provide status of any procurement actions of consumables within the monthly status report. The Government will provide the Contractor with a list of consumables to review and provide a recommendation based on Contractor collected usage data captured. The Government shall make the final determination of consumables to be procured. Any consumables purchased under this contract shall be used to support field requests and the overhaul line. (CDRL A001, DI-MGMT-80227/T, Contractor's Progress, Status and Management Report) (CDRL A003, DI-MGMT-80269/T, Status of Government Furnished Equipment (GFE) Report)

4.5.11.4 Packaging: The Contractor shall package and mark material in accordance with the contract/order Air Force Materiel Command (AFMC) Form 158, Packaging Requirements, and applicable Government regulations. The Contractor shall ensure that classified material is packaged, marked and delivered in accordance with 32 CFR Park 117, National Industrial Security Program Operating Manual (NISPOM).

4.5.11.4.1 When shipping containers are received that meet the requirements of the AFMC Form 158, Packaging Requirements, and are suitable for return shipment of serviceable assets, they shall be reclaimed, stored and protected for reuse. Unserviceable containers shall be disposed of and replaced with new containers that meet the requirements of the AFMC Form 158, Packaging Requirement. (MIL-STD-2073-IE(4), 22 Apr 2019, Standard Practice for Military Packaging and MIL-STD-129R(2), 27 Sep 2019, Military Marking for Shipment and Storage).

4.5.12 Field Services Representatives

4.5.12.1 Technical Field Support: The Contractor shall provide worldwide technical support and shall respond to requests for support during normal duty hours (local time zone) eight (8) hours per day and five (5) days a week within two (2) hours 75% of the time and the remaining 25% by next calendar day. The Contractor shall respond to requests for technical support during non-duty hours within three (3) hours 75% of the time and the remaining 25% by next calendar day. This support team shall consist of multiple call center FSRs; their exact locations and number of FSRs shall be as deemed by the Contractor. FSRs shall provide technical assistance to USAF Halvorsen operators and maintainers. FSRs shall explain TO maintenance procedures to the users. The Contractor shall ultimately decide how to comply with the requirements (locating FSRs CONUS and/or OCONUS, temporary versus permanent change of address, number of technicians, etc.), and shall include all costs, including travel, if applicable.

4.6 Engineering

4.6.1 Sustaining Engineering: The Contractor shall provide continual engineering support to sustain Halvorsens. This includes, but it is not limited to, maintaining an accurate digit representation of the fielded Halvorsens, identifying and resolving obsolescence/DMSMS issues, and provide engineering technical support. The Contractor shall be responsible for proactively identifying and resolving obsolescence issues. The Contractor shall provide notification and recommendations to the Government of all obsolesces and safety issues that arise during the duration of this contract within ten (10) business days. This includes identifying system improvements based on analysis, trending, and modeling to allow the Government to make timely decisions regarding system performance and support. The Contractor shall ensure performance of the Halvorsens will not be degraded by any actions taken. The Contractor shall serve as the primary supportability focal point for the Halvorsens for sustainment engineering issues that are beyond the capability of operational users and their respective program offices.

4.6.1.1 Approval/Changes to the Technical Baseline: Execution of this PWS shall not at any time violate the Government technical baseline (Prime Item Development Specification (MP-SP-006 Rev 009), Halvorsen Finish Specification (FS623-4300), OSS&E Execution Plan, Configuration Management Plan (CMP), and the Halvorsen OIM (623-4300-OI). All technical documentation shall be reviewed and redlined annually to include any changes recommended/approved throughout the Period of Performance for sustainment/improvement processes. Recommended changes to technical documentation can be submitted at any time throughout the Period of Performance as blacklines. These blacklines shall be compiled throughout the year and included in the next annual documentation revision. All requested changes to the technical documentation shall be submitted as Configuration Audit Summary Reports. [CDRL Reference in paragraph 4.2, DI-SESS-81022E(T), Configuration Audit Summary Report and Certification (CASR)

– Technical Baseline; CDRL Reference in paragraph 4.2, MIL-PRF-32216B(T), Evaluation of Commercial Off-the-Shelf (COTS) Manuals and Preparation of Supplemental Data]

4.6.1.2 Finish Specification: The Contractor shall comply with the Finish Specification FS623- 4300 for the Halvorsens and change the plan and processes as necessary for continuous improvement. (CDRL DI-MFFP-81403B,; Finish Specification, DI-SESS-81022E, Configuration Audit Summary Report and Certification – Technical Baseline X006, X019, X020)

4.6.2 ECP Process: Modification to Halvorsens will be addressed on an as-needed basis following the ECP process outlined below. The Contractor shall provide technical support for any Government led configuration meetings associated with ECPs on this contract. The Contractor shall submit the ECP implementation plan and cost proposal to the government for all Class I ECP and Class II ECP deemed necessary by the government. The ECP implementation plan shall be developed and shall identify the issue under investigation that will impact future supportability. The plan will propose a solution, a schedule for implementation of the solution and an estimated completion date. Once approved, the Government may choose to exercise the “Sustaining Engineering – Nonrecurring” CLIN to implement the approved Class I ECP into the current configuration. These shall include, but are not limited to preparation, submittal and incorporation of approved ECPs. This implementation may include, but is not limited to, procurement and fielding of any kit and/or part needed to fulfill the ECP changes to the current configuration. Any of the CDRLs referenced at the end of the section may be required to support ECP development and implementation. The required CDRL deliveries shall be determined as part of the ECP implementation plan and provided under the specific ECP implementation and development effort as needed.

4.6.2.1 Class I Engineering Change Proposals: A Class I Engineering change is a change that impacts the form, fit, or function of the system or any change that is driven due to safety of personnel or damage to equipment. When the Contractor has exhausted all means to resolve an obsolescence/DMSMS issue with the Halvorsens as a Class II change, the Contractor shall contact the Government to determine if a Class I change is required. If the Government does determine that a Class I change is warranted, the Contractor shall submit a NOR and an ECP to resolve as a Class I change. [CDRL Reference in paragraph 4.2 DI-SESS-80639D, Engineering Change Proposal (ECP); Product Drawings/Models and Associated Lists; DI- MISC-80711A, Scientific and Technical Report; DI-SESS-80642E, Notice of Revision

(NOR)].

4.6.2.2 Class II Engineering Change Proposals: A Class II Engineering change is a change that does not impact form, fit and function of the system. The Contractor shall exhaust all means to resolve obsolescence/DMSMS issues as a Class II change. The Contractor shall be responsible for the management, resolution, and implementation of all obsolescence/DMSMS issues related to maintaining form, fit, and function (Class II) of all Halvorsen configurations for the duration of this contract. This shall include market surveillance and awareness, failure and trend analysis and identification and substitution of components. The Contractor shall be responsible to ensure that obsolescence and DMSMS mitigation efforts have no adverse impact on the operation and repair of the Halvorsen units. [CDRL Reference in paragraph 4.2 DI-SESS-80639D, Engineering Change Proposal (ECP); Product Drawings/Models and Associated Lists; DI- MISC-80711A, Scientific and Technical Report; DI-SESS-80642E, Notice of Revision

(NOR)]

4.6.2.3 Configuration Management: The Contractor shall establish and maintain a configuration management program and develop a Configuration Management Plan (CMP). MIL-HDBK-61A, Table A-3 shall be consulted as a guide for CMP development. The Contractor shall include instructions for development and upkeep of an As-Maintained List (AML) for each Halvorsen for all serialized parts. This shall include all parts with item unique identification (IUID) and parts that are ordered from the field to perform field maintenance. The AML shall be updated for each Halvorsen configuration as changes are made throughout the contract period and provided by the CMP deliverables. The CMP is considered a “living” document; the CMP and processes shall be changed as necessary for continuous improvement. Changes to or deviations from the Government established technical baseline require Government approval by submitting Configuration Audit Summary Reports (CASR). The Contractor has the authority to make Halvorsen changes below the Government technical baseline (e.g., engineering drawings and parts substitutions) provided the Government technical baseline is not violated, records documenting the changes are accomplished, and the specific Halvorsen configuration definitions are maintained. DI-SESS-80858D

4.6.3.4 Engineering Data: The Government currently owns the Sustainment TDP for the Halvorsen system. The Contractor shall maintain the sustainment level TDP which accurately represents the approved, tested, and accepted fielded Halvorsen configurations. TDP data includes, but is not limited to, Computer Aided Design (CAD) data/models, model-based definition data sets, and Master Bill of Materials (BOM). Vendor Item Control Drawings shall be used to specify the requirements for purchased items when such items have been approved for use in the design and are used without alteration, selection or source qualification (testing of an item prior to procurement action to ensure that it satisfies the specified requirements). All engineering product definition data created using Government funding as a result of this contract shall be considered a part of the TDP and shall be delivered to the Government with unlimited rights. The TDP shall be created IAW the following American Society of Mechanical Engineers (ASME) standards: ASME Y14.100-2013, Appendix B, sections B6 through B9.1 and Appendices C, D, E, and F in conjunction with ASME Y14.24-2012, ASME Y14.34, ASME Y14.35 and ASME Y14.41 and as defined in the corresponding CDRL A005 for this task to create and deliver Product Drawings Models and Associated Lists (Engineering Data) under this contract.

Data set classification code marking IAW Appendix F of ASME Y14.100-2017 is required.

CAD model file name and extension identification is required on drawing graphic sheets. TDP data shall specify parts marking requirements for item identification IAW MIL-STD-130N, other applicable documents referenced therein, and as specified in this contract. Test Criteria for Electrical Items shall be IAW document 9579777 Revision B (CAGE 98752). The TDP shall be delivered in accordance with Air Force Product Data Specification drawing 9579776 Revision N (CAGE 98752), reference attached DD Form 1423 Block 16. [CDRL Reference in paragraph 4.2, DI-SESS-81000E/T, Product Drawings/Models and Associated Lists,]

4.6.3.4.1 Engineering Data Quality: The Contractor shall submit an engineering drawing tree identifying all system, subsystem and equipment drawings as part of the drawing package every contract year. [DI-DRPR-81961, Acquisition and Sustainment Data Package (ASDP) Engineering Drawing Tree, CDRL Reference in paragraph 4.2]

4.6.4 Cybersecurity Requirements: The Contractor shall implement cybersecurity in accordance with DoDI 8500.01, DoDI 8510.01, and AFI 17-101. Commercial policy and standards, such as ASE J3061, ASE J3101, and various ISO/IEC standards may be used in lieu of DODI/AFI, as applicable. The Contractor shall provide cybersecurity support to include, but not limited to, engineering and technical analysis and security and risk assessment of system cybersecurity. The Contractor shall include cybersecurity activities and events on the Integrated Master Schedule

(IMS).

4.6.4.1 Cybersecurity Analysis: The Contractor shall perform an engineering analysis and risk and technical assessment of system cybersecurity for each and/or proposed modification involving Platform Information Technology (PIT) or Operational Technology (OT). The engineering analysis shall include, but not be limited to, system hardware and software architecture, I/O data flow, supply chain integrity, and operational conditions as it relates to system cybersecurity. The Contractor shall perform a comprehensive risk assessment based on the system cyber vulnerabilities and threats. The Contractor shall also conduct analysis for any commercial-off-the-shelf and/or non-developmental items to ensure that they are appropriately configured, software, hardware and firmware is controlled, and any unique risks they pose are mitigated. (CDRL X025)

4.6.4.2 Contractor Website: The Contractor shall take necessary actions to ensure the information technology (IT) environment that hosts any Controlled Unclassified Information (CUI) is properly protected. The Contractor shall maintain a cyber-secure environment for all components of a nonfederal IT system that processes, stores, and/or transmits CUI as defined in NIST SP 800-171. The Contractor shall report any cyber incidents to the Government, in accordance with R-DFARS Clause 252.204-7012 (Safeguarding Covered Defense Information and Cyber Incident Reporting) as applicable.

4.6.4.3 Computer Program Identification Number (CPIN): The Contractor shall submit a request for CPIN assignment of all custom and/or commercial software to include, but not limited to, any diagnostic software, any utility software for firmware updates, the firmware itself, and any other support software to be delivered to the Government. CPIN assignment requests shall be accomplished by direct on-line data entry into Enhanced Technical Information Management System (ETIMS) in accordance with TO 00-5-16 guidelines. The Contractor shall deliver the final Computer Software Configuration Items (CSCIs) on CD/DVD-ROM and shall contain all files, drivers, and other data necessary for installation and operation of the software. The CPIN media label information shall match the information in ETIMS. (CDRL X026, X027)

4.6.5 Deficiency Reporting and Resolution: The Contractor shall ensure a timely and accurate response to all deficiencies reported on the Halvorsen loader, in accordance with T.O. 00-35D- 54, USAF Deficiency Reporting, Investigation and Resolution. Deficiencies are reported by users through the Joint Discrepancy Reporting System (JDRS) and are identified as either Category I or Category II. The Contractor's response times are as follows:

• Category I (CAT I) Deficiencies: A deficiency that may cause death, severe injury, or severe occupational illness; critically restricts the combat readiness of the using organization; or results in a production line stoppage.

o Required Response: The Contractor must respond within 24 hours after notification by the Halvorsen Integrated Product Team (IPT).

• Category II (CAT II) Deficiencies: A deficiency that impedes or constrains successful mission accomplishment (impacts Operational Safety, Suitability, and Effectiveness

(OSS&E)) but does not meet the criteria of a CAT I deficiency.

o Required Response: The Contractor shall respond within an average of ten (10) calendar days of notification by the Halvorsen IPT, with no individual response taking longer than 30 calendar days.

4.6.6 Engineering Test-bed Halvorsens: The Contractor shall perform scheduled and unscheduled maintenance on the GFP test-bed Halvorsens in accordance with the applicable TOs. It may be used as a resource to support the accomplishment of tasks stated herein, e.g., testing unit for a new modification.

4.7. Non-Reoccurring Sustaining Engineering: The Contractor shall perform non-routine engineering tasks to investigate systemic defects, conduct root cause analyses, and develop corrective actions. This means fixing one-off technical issues or structural breakdowns that are beyond the scope of routine sustainment/Engineering task.

4.8 Program Management

4.8.1 Status Reviews: The Contractor shall provide a monthly Contractor’s progress, status, and management report, outlining the progress of all program activities such as costs, schedule, and performance impacts in accordance with CDRL A008. At a minimum, the following Contractor personnel will attend: Program Manager (PM), Engineer, and Contracting Personnel. These status meetings shall be conducted by telephone conference or video teleconference. By mutual agreement, a status briefing may occur in person at a designated site. These status meetings shall be held as often as necessary by mutual agreement, but not any less than monthly throughout the contract period of performance. Status meetings may need to be held weekly in the beginning and reduce overtime. The Contractor shall use visual aids necessary to convey the overhaul status to the Government. The Contractor shall provide to the Government any PowerPoint slides or visual aids used during the program status reviews.