ATTACHMENT9CustomerComplaintRecord.docx
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- FA8100-11-R-0010
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Attachment 9 to Appendix A
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ATTACHMENT 9
Customer Complaint Record Template, Feb 11 (OC-ALC/ENSN) image1.emf customer_complaint_record.docx
CUSTOMER COMPLAINT RECORD
DATE/TIME OF COMPLAINT
SOURCE OF COMPLAINT
ORGANIZATION
BUILDING NUMBER
INDIVIDUAL
PHONE NUMBER
NATURE OF COMPLAINT
CONTRACT REFERENCE
VALIDATION
DATE/TIME CONTRACTOR INFORMED OF COMPLAINT
ACTION TAKEN BY CONTRACTOR
RECEIVED/VALIDATED BY
Customer Complaint Record Template, Feb 11 (OC-ALC/ENSN) COMPLAINANT - 1
CUSTOMER COMPLAINT RECORD
DATE/TIME OF COMPLAINT
SOURCE OF COMPLAINT
ORGANIZATION
BUILDING NUMBER
INDIVIDUAL
PHONE NUMBER
NATURE OF COMPLAINT
CONTRACT REFERENCE
VALIDATION
DATE/TIME CONTRACTOR INFORMED OF COMPLAINT
ACTION TAKEN BY CONTRACTOR
RECEIVED/VALIDATED BY
Customer Complaint Record Template, Feb 11 (OC-ALC/ENSN) QAE - 2
DATE/TIME OF COMPLAINT
SOURCE OF COMPLAINT
ORGANIZATION
BUILDING NUMBER
INDIVIDUAL
PHONE NUMBER
NATURE OF COMPLAINT
CONTRACT REFERENCE
VALIDATION
DATE/TIME CONTRACTOR INFORMED OF COMPLAINT
ACTION TAKEN BY CONTRACTOR
RECEIVED/VALIDATED BY
Customer Complaint Record Template, Feb 11 (OC-ALC/ENSN) CONTRACTOR - 3
DATE/TIME OF COMPLAINT
SOURCE OF COMPLAINT
ORGANIZATION
BUILDING NUMBER
INDIVIDUAL
PHONE NUMBER
NATURE OF COMPLAINT
CONTRACT REFERENCE
VALIDATION
DATE/TIME CONTRACTOR INFORMED OF COMPLAINT
ACTION TAKEN BY CONTRACTOR
RECEIVED/VALIDATED BY
Customer Complaint Record Template, Feb 11 (OC-ALC/ENSN) CONTRACT ADMINISTRATOR - 4
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