FA706025Q0014 - Attachment 2 - Performance Work Statement (PWS) Electronic Door Lock Install.pdf

Solicitation No. FA706025Q0014

PERFORMANCE WORK STATEMENT

FOR

JBAB BUILDINGS 72,55, AND 3619

INSTALLATION OF ELECTRONIC DOOR LOCK SYSTEM

AT

JOINT BASE ANACOSTIA-BOLLING, WASHINGTON D.C.

10 JUN 25

Contents

SECTION I

Description of Services

Scope Background

SECTION II

Task Descriptions

Task 1 Task 2 Task 3

SECTION III

Service Summary

SECTION IV

Deliverables

SECTION V

Government Furnished Property, Equipment, Material, Information, Or Services

SECTION VI

Scheduling Concerns Kickoff Meeting/Orientation Meeting Quality Control Emergency Operations/Mission Essential Personnel Security Instructions Travel Employee Accountability & Turnover Miscellaneous Paragraphs

SECTION VII

APPENDIX A: Dormitory Locks APPENDIX B: Base Layout

SECTION I

1. Description of Services:

1.0 Scope

The Contractor shall provide and install the new electronic door lock and access control system, comprised of 200 door locks; Bldg.72 92 locks (86 interior and 6 perimeter doors) Bldg.55 84 locks (80 interior and 4 perimeter doors) Bldg.3619 24 locks (20 interior and 4 perimeter doors). The new system shall provide real-time monitoring, encrypted communications, audit trails, ease of access through Radio Frequency Identification (RFID) technology, and centralized access control for managing access permissions for residents, Unaccompanied Housing (UH) staff, and vendors.

The Contractor shall:

• Provide Supply, Installation, Programming, and Testing of Electronic Door Lock and Access

Control Systems and Removal of Existing System

• Provide Training for Staff on System Usage, Troubleshooting and User Manual/Continuity Binder

• Perform Contractor Responsibilities

1.1 Background

Bldgs.72,55, and 3619 are equipped with a total of 200 locks (186 interior and 12 perimeter door locks). The necessity of a quality updated electronic door lock and access control system is required for reliable entry, proper safeguarding of JBAB assets, and abiding by life, health, and safety standards. The lock system is the first line of defense, crucial in protecting the personnel and infrastructure within the bldg.

SECTION II

2. Task Descriptions The Contractor shall provide all personnel, equipment, locks, software, hardware, product licensing, wiring, materials, supervision and other items and services necessary to install and maintain a state-of-the-art electronic door lock and access control system for Buildings (bldgs.) 72,55, and 3619 (Appendix B) in accordance with (IAW) all applicable federal, state, local laws and regulations, as required in connection with this Performance Work Statement (PWS).

2.0 Task 1

Provide Supply, Installation, Programming, and Testing of Electronic Door Lock and Access Control System and Removal of Existing System: The Contractor shall achieve a grade-1lock standard, a standalone handheld programming device, off-line software which eliminates the need for secured network connectivity, regulatory requirements, and manufacturer’s warranty guidelines in the delivery of a quality Electronic Door Lock and access control system. The system shall provide a software with the ability to set user permissions for software users to varying degrees of system control and accessibility to include: detailed time specifications, personnel (residents, staff, and vendors), location (specific doors), holiday schedules, RFID card access, and timed lock/unlock door schedules, via software configuration.

The Contractor shall install and configure all workstations, coding peripherals, system settings, database, building set-up, user accounts, access levels, and handheld programming devices before the physical lock installation, to not disrupt resident access and ensure each component is operational/compatible with the locks and Community Access Management software.

The handheld unit and software are used solely for localized lock programming, auditing, and management functions. These tools communicate directly with the lock hardware via infrared, BLE, or RFID. The mortise locks operate on a stand-alone system that does not require integration with any NIPR, SIPR, or other secured government networks meeting DoD cyber compliance. Using the software, the Contractor shall create individual door files that include lock settings, access rights, and audit trail policies for each lock. The system shall provide audit trails that provide detailed logs of all access events for viewing of real-time and historical events. Both the existing and new access control systems in bldgs. 72,55, and 3619 shall operate simultaneously until the new electronic lock system has been installed, programmed, and tested. Programming on individual doors will be done during lock installation so that all residents must only pick-up their new card/ credential. Upon completion of the electronic door lock and access control system, the Contractor shall submit to the Government a written report that demonstrates all systems are fully functional (free of errors and problems) and will remove all remnants of the prior system. The electronic door lock system shall have the following specifications.

Description Heavy duty electronic lockset (mortise) with clutch mechanism and built-in contactless RFID reader

Handing Left or right factor handed mortise, field reversible handing (lever and mortise)

Levers (inside & outside)

ADA compliant, outside lever free to rotate upward and downward in locked mode, lever clearance (space from end of lever to door)

Long lever 3/8" (9.5mm)

Short lever 2" (51mm)

Elevon & Gala levers 2 9/32" (58mm)

Finish Satin Nickel

Concealed Key Override

Override 7-pin small format interchangeable core

Locking Options Grade 1 lock assembly Mortise lock case with 1 1/4” or 1” lock front mortise with optional automatic deadbolt; 1” (25mm) solid metal deadbolt Cylindrical latch with 1/2” latch bolt

Door Thickness From 1 ⅜” to 2 ½” (35mm to 66mm)

Online Configuration

Available Online: Lock controller board capability

Date/Time Stamp Real time: date and hours/minutes; automatically adjusts for daylight savings time

No Touring New credentials automatically cancel prior credential when brought to lock

Electronic Key Levels User defined, customizable key levels & key groups tailored for your community. Individual levels for residents, leasing, maintenance, services and vendors.

Programming & Audit Trail Downloading

Handheld unit incorporating Near Field Communication interface and FW/Security features

Passage Lockout Mode Set up authorized key

Credentials Accepted Mifare classic: Resident keys (mini), Staff (4k & 1k) Mifare plus: Resident keys (Mifare plus 2K), Staff keys (Mifare plus S 2k, Mifare plus S 4k)

Feedback Light indicators in reader

Audit Trail Most recent 4,000 events

Privacy Override Default emergency key only (user selectable)

Accessibility Standard ADA (Americans with Disability Act) compliant levers

Certification BHMA A156.13 and A156.25 Grade 1 Florida Building Code HVHZ / Non-

HVHZ

Fire Rating Meets UL 10C and ULC S-104, on fire door rated up to and including 3 hours

Electronics Compliant with CE 61000-4-3 and CE 61000-4-4 for electromagnetic compatibility and FCC part 15 requirements

Environmental Operating Conditions

31°F to +158°F (-35°C to +70°C) 0% to 90% non-condensing humidity at 86°F (30°C) IP54 certified

2.1 Task 2

Provide Training for Staff on System Usage, Troubleshooting and User Manual/Continuity Binder:

The Contractor will provide a one-time training to Air Force and JBAB UH Management Section to ensure they are equipped to manage all aspects of the electronic door lock and access control system, to include but not limited to: Access Control Management software, software management, lock programming schedules, navigation, data entry, report generation, troubleshooting common issues, and proximity access card procedures, ensuring a smooth transition to the new system. Additionally, the contractor shall provide a how to guide/continuity binder to ensure the UH Management Section has knowledge transfer tool to prevent disruption in operations.

2.2 Task 3

Perform Contractor Responsibilities: The Contractor shall perform the following: ensure all Contractor employees are properly trained, licensed, and equipped to perform the services required, provide all necessary tools, equipment, and materials for electronic door lock and access control installation and testing, follow all applicable safety and compliance standards, and coordinate closely with UH Management Section to ensure minimal disruption to residents during installation, programming, and testing.

SECTION III

3. Service Summary

The Contractor shall achieve quality performance and customer satisfaction with no assistance from the Government. The following table lists the primary performance objectives, location in this PWS, and the threshold for acceptable performance.

Table 1

Performance Objective PWS Paragraph Performance Threshold Method of

Surveillance

SS - 1

Provide Supply, Installation, Programming, and Testing of Electronic Door Lock and Access Control Systems and Removal of Existing System

2.0 No more than 1 valid

defect/discrepancy (inaccuracy) per service.

Random/Periodic Inspection

SS - 2

Provide Training for Staff on System Usage, Troubleshooting and User Manual/Continuity Binder

2.1 No more than 1 valid

defect/discrepancy (inaccuracy) per service.

Random/Periodic Inspection

SS - 3

Perform Contractor Responsibilities

2.2 No more than 1 valid

defect/discrepancy (inaccuracy) per service.

Random/Periodic Inspection

SECTION IV

4. Deliverables The Contractor shall provide deliverable(s) in a format mutually agreed upon by the Government and the Contractor. All deliverables must meet professional standards and the requirements set forth in the applicable contractual documents. The Contractor shall be responsible for delivering all end items specified. The following enumerated deliverables are not expected to change. Due Date intervals are not expected to change but actual dates may need to be revised depending on actual contract start date.

Table 2

DELIVERABLE PWS

PARA

DUE DATE DELIVERY

User Manual/Continuity Binder

2.2 1 business day following complete installation

Hand delivery to COR

DELIVERABLE PWS

PARA

DUE DATE DELIVERY

Draft Copy of Kick-Off Meeting Agenda

5.1.2 3 days after contract award By email to COR

Quality Control Plan 5.2.3 5 days after contract award By email to COR

List of Employees 5.7.1 5 days after contract award By email to COR

Name of the Contract Manager (CM)

6.3.2 Prior to the beginning of

the first performance period, 90 calendar days before the contract expires

By email to COR

SECTION V

5 Government Furnished Property, Equipment, Material, Information, Or Services

5.0 Government Provided Workspace.

5.1 The Government will provide, without cost, office space/storage for the Contractor’s use in performance of this contract, in the general area within the dormitory campus until the installation of the electronic door lock system at Bldg. 72 is complete. The provided space will be in building 72. The Contractor shall keep the office space/storage area clear of clutter and soiling.

5.1.1 Access to Government Workspace: Contractor employees will be screened for trustworthiness through the Trusted Associate Sponsorship System (TASS), the National Criminal Investigation Check (NCIC) system, and the DD Form 2875 approval process. The 11 CES security manager will process personnel security matters in coordination with the 11th Security Forces Squadron

(11 SFS).

5.1.2 Utilities: Water and electricity, if available at the work areas mentioned above, may be utilized by the Contractor in quantities necessary to perform the work herein. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which prevent the waste of utilities. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor employees. Water faucets or valves shall be turned off after the required use has been accomplished.

5.1.3 Lights shall be used only in areas where and when work is actively being performed.

SECTION VI

6 General Information

6.0 Scheduling Concerns.

6.0.1 Duty Hours. The Contractor shall have access to Government facility five days per week, Monday through Friday, eight hours a day, except when the Government facility is closed due to local or national emergencies, federal holidays, administrative closings, or similar Government directed facility closings, unless otherwise approved. Contractor personnel are expected to conform to customer agency normal operating hours; however, the Contractor may be required access to Government facility outside of duty hours based on the customer agency’s needs. As a baseline, Contractor personnel shall work 8 hours per day, 40 hours per week, unless all requirements of this PWS are completed and no outstanding tasks remain.

Compensatory time arrangements are permissible for temporary spikes in worktime; but overtime pay is prohibited without COR and Contracting Officer (CO) approval. The Contractor shall follow guidance of the installation containing their place of performance. The website for guidance regarding status of performance for work to be performed in the National Capital Region (NCR) is http://www.opm.gov/status/.

6.0.2 Recognized Holidays. The Contractor is not required to provide service on the following days:

NewYear’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

6.1 Kickoff Meeting/Orientation Meeting

6.1.2 The Contractor shall schedule and coordinate a Project Kick-off Meeting no later than (NLT) five (5) calendar days after contract award at the location approved by the Government. The meeting will provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting will provide the opportunity to discuss technical, management, and logistics and base access, communication process between Government and Contractor, and reporting procedures. At a minimum, the attendees shall include key Contractor personnel, key Government representatives, and the COR. The Contractor shall provide a Kick-Off Meeting Agenda that will include, but not be limited to, the following.

• Introduction of personnel (roles and responsibilities)

• Overview of project tasks

• Review of organization

• Manning

• Schedule (deliverables)

• Communication plan/lines of communication overview (between both Contractor and

Government)

• Security requirements (building access, badges, CACs)

• Invoice procedures

• Quality Control Plan (QCP)

• Additional issues of concern (leave/back-up support)

6.1.3 The Contractor shall provide a draft copy of the agenda NLT 3 days after contract award for review and approval by the COR prior to finalizing. The Government will provide the Contractor with the number of participants for the kick-off meeting and the Contractor shall provide sufficient copies of the presentation for all present.

6.1.4 The Kickoff Meeting location will be held at the Government's facility and via Teams or another designated location and the date and time will be mutually agreed upon by both parties.

6.2 Quality Control

http://www.opm.gov/status/

6.2.2 Quality Assurance. The Government shall rely on the Contractors’ existing quality assurance system as the method to ensure that the requirements of the contract and performance thresholds are met; however, the Government reserves the right to monitor and evaluate the quality of services provided and compliance with the contract terms and conditions at any time.

The Government will periodically evaluate the Contractor’s performance by appointing a COR.

The COR is the authorized Government representative who will perform assessments of the Contractor’s performance. After contract award, the identity of the COR, with a letter defining their duties and authority will be furnished to the successful bidder/offeror. The COR may inspect each task as completed. The COR will investigate complaints received from customers.

The COR will determine validity of customer complaint(s). In cases of disagreement, final determination will be made by the CO.

6.2.3 The Contractor shall provide the name of a Contract Manager (CM) who shall be responsible for the performance of the electronic door lock system. The name of the CM shall be provided to the COR in writing. The CM must be able to read, write, speak and understand English. The COR will inform the CM when discrepancies occur. The CM shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract.

6.2.4 Quality Control Plan (QCP). The Contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations, and best commercial practices and provide it to the COR 5 days after contract award. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services with special emphasis placed on those services listed in this PWS. The Contractor’s quality control program is the means by which it assures itself that the work complies with the requirements of the contract.

6.3 Emergency Operations/Mission Essential Personnel

6.3.2 Continuation of Essential Contractor Services during Crisis. All services in this PWS HAVE

NOT been defined or designated as essential services for performance during crisis IAW DFARs 252.237-7023, “Continuation of Essential Contractor Services.”

6.4 Security Instructions

6.4.2 Physical Security. The Contractor shall safeguard all Government property, documents and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. At the end of each work day, all Government facilities, equipment, and materials shall be secured by a Government POC. The Contractor shall be responsible for safeguarding all Government assets in the Contractor’s possession. At the close of each work period, applicable Government facilities, property, and materials shall be secured.

6.4.3 Access Control. The Contractor shall establish and implement methods of ensuring that no building access instruments issued by the Government are lost, misplaced or used by unauthorized persons. Access codes shall not be shared with any person(s) outside the organization. The Contractor shall control access to all Government provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the Government COR. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the material maintained inside the approved containers.

6.4.4 Key Control. The Contractor shall ensure that all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall immediately report the occurrence of any lost key to the COR.

6.4.5 Replacement of Lost Keys. In the event keys, are lost or duplicated, the Contractor shall, upon written direction of the COR, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. Upon replacement of locks or rekeying, which includes master keys, the Contractor will be held responsible for costs incurred.

6.4.6 Use of Keys. The Contractor shall prohibit the use of keys issued by the Government by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

6.4.7 Pass and Identification Items. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

6.4.8 Retrieving Identification Items. The Contractor shall retrieve all identification media, including vehicle passes, from employees who depart for any reason before the contract expires.

6.4.9 Traffic Laws. The Contractor and its employees shall comply with base traffic regulations.

6.4.10 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on JBAB or any other military facility.

6.4.11 Communications Security (COMSEC). Contractors may require access to COMSEC information on Air Force installations. The Contractor shall not require a COMSEC account.

Access shall be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances. If it is determined the Contractor is required to access COMSEC information, the necessary training information and courses shall be provided by the COR. The DD Form 254 shall give further instructions on safeguarding and managing COMSEC material.

6.4.12 Contractor Identification. All Contractor personnel shall wear the Air Force issued CAC at all times when away from their immediate work area to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone or via electronic mail, Contractor personnel shall identify themselves as a contractor to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Contractors shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation. Where practicable, contractors occupying collocated space with their government program customer should identify their workspace area with their name and company affiliation or as a minimum “Contractor” after name.

6.5 Travel

6.5.2 Local Travel. Local travel to attend meetings or events may be required at no cost to the

Government. Travel within the National Capital Region commuting vicinity is considered a cost of doing business and shall not be separately reimbursed.

6.6 Employee Accountability & Turnover

6.6.2 List of Employees. The Contractor shall maintain a current listing of employees assigned under this contract, define how many employees are needed to perform the electronic door lock and access control system installation for 200 locks, and who are key personnel. The list shall include the employee’s name and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the COR 5 days after contract award. An updated listing shall be provided upon request.

6.6.3 Contractor professionalism. The contractor shall:

• Present a professional appearance and maintain professional demeanor and conduct at all times.

• Conduct their work assignments IAW project schedules.

• Function effectively and efficiently during extended periods of high pressure and stress.

• Function as an integral member of a team of highly trained professionals responsible for the safety and security of USAF personnel and resources.

6.6.4 Drug, Tobacco, and Alcohol Use Policy. The consumption of alcoholic beverages or illegal drugs by contractor personnel is strictly forbidden. Contractor shall immediately remove any employee who is under the influence of alcohol or drugs.

6.7 Miscellaneous Paragraphs

6.7.2 Freedom of Information Act (FOIA). All official Government records affected by this contract are subject to the provisions of the FOIA (5 U.S.C. 552/DoD 5400.7-R/AF Supplement). Any request received by the Contractor for access/release of information from these records to the public (including Government/Contractor employees acting as private citizens), whether oral or in writing, shall be immediately brought to the attention of the COR for forwarding to the FOIA Manager to ensure proper processing and compliance with the Act. The Contractor shall comply with DoD Manual 5400.07, DoD Freedom of Information Act (FOIA) Program. This manual sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding agency records.

6.7.3 Privacy Act. Work on this contract may require that personnel have access to information protected by the Privacy Act. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations when handling such information.

6.7.4 Records. All records created and received by the Contractor in the performance of this contract shall be maintained and readily accessible. Records shall remain the property of the Government.

6.7.5 Safety Concerns. The Contractor is solely responsible for compliance with Occupational Safety and Health Administration (OSHA) standards for the protection of their employees. The

Government is not responsible for ensuring that Contractors comply with “personal” safety requirements that do not present the potential to damage Government resources.

6.7.6 Project Policy. The Contractor shall comply with all industry standards. All work shall be done in accordance with all federal, local, and state laws and regulations.

6.7.7 Inherently Governmental Functions. The Contractor shall not perform inherently governmental functions as defined in the Federal Acquisition Regulation (FAR) Subpart 7.5 in relation to this

PWS.

6.7.8 Ethics. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest. Additionally, the Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoDD 5500-7, Joint Ethics Regulation.

6.7.9 Professional Appearance of Workspace. The Contractor shall keep workspace areas neat and orderly and avoid conditions leading to safety violations.

6.7.10 Non-Personal Services. The Government shall not supervise or task Contractor employees in any manner that generates actions of the nature of personal services, or that creates the perception of personal services. It is the responsibility of the Contractor to manage its employees directly and to guard against any actions that are of the nature of personal services, or give the perception of personal services to the Government or to Government personnel. If the Contractor feels that any actions constitute, or are perceived to constitute personal services, it is the Contractor’s responsibility to notify the COR immediately. Non-personal Contractor services shall not be used to perform work of a policy/decision making or management nature.

6.10 INFRASTRUCTURE GROWTH. Due to JBAB infrastructure growth, as new dormitories are constructed and old dormitories are demolished, this requirement will be subject to change.

Any changes to the contract shall be accomplished with a modification to the contract.

SECTION VII

Appendix List

• A - DORMITORY WORKLOAD DATA

• B - BASE LAYOUT

APPENDIX A:

DORMITORY LOCKS

Facility Number/Name Facility Type # of Locks B55 Dorm 84 Total (80interior room doors & 4 perimeter doors)

B72 Dorm 92 Total (86 interior room doors & 6 perimeter doors)

B3619 Dorm 24 Total (20 interior room doors & 4 perimeter doors)

APPENDIX B:

BASE LAYOUT

B3619 B55

B72