Atch_1_PWS_Draft_21Nov17.pdf

Contract No. FA4890-18-R-0001 DRAFT: Updated 21 Nov 17

PERFORMANCE WORK STATEMENT

FOR

MQ-9

CONTRACT AIRCREW TRAINING

AND

COURSEWARE DEVELOPMENT

TABLE OF CONTENTS

SECTIONS Page

Section 1 - DESCRIPTION OF SERVICES 3

1.0 Scope of Work 3

1.1 Goals 3

1.2 Tasks 3

1.3 Contractor Required Plans 19

1.4 Employee Training 22

1.5 Quality Assurance 24

Section 2 - SERVICE SUMMARY 25

2.0 Service Summary Performance Objectives 25

Section 3 - GOVERNMENT FURNISHED/CONTRACTOR FURNISHED PROPERTY 26

3.0 General Information 26

3.1 Government Furnished Property 26

3.2 Government Furnished Facilities, Government Maintained 26

3.3 Government Furnished Equipment, Government Maintained 26

3.4 Government Furnished Services 27

3.5 Contractor Furnished Equipment 27

Section 4 - GENERAL INFORMATION 29

4.0 Contractor Personnel 29

4.1 Site Manager 29

4.2 Contractor Employees 29

4.3 Contractor Security Requirements 35

4.4 Government Right to Deliverables 37

4.5 Hours of Operation 38

4.6 General Definitions 39

4.7 Technical Definitions 40

4.8 Small Computer Equipment Configuration 43

4.9 Government/Contractor Lines of Communication 44

4.10 Contractor Manpower Report 44

4.11 List of Acronyms 45

Appendix 1- Workload Estimates 48 Appendix 2- Training Syllabus Inventory 70 Appendix 3 - List of Applicable Publications and Forms 71 Appendix 4 - Deliverables 74

Attachment 1 - Lesson Strategy Report 76 Attachment 2 - Examination Package 77 Attachment 3 - Lesson Plan 78 Attachment 4 - Lesson Presentation Package 79 Attachment 5 - Student Study Guide 80 Attachment 6 - Instructional Media Package 81 Attachment 7 - Training Manual 83 Attachment 8- Electronic Grade Sheet 85 Attachment 9 - Conference Minutes 86 Attachment 10 - Contractor's Progress, Status, and Management Report 87 Attachment 11 - Contractor Manpower Report 88 Attachment 12- PWS Changes Pages 89

SECTION 1

DESCRIPTION OF SERVICES

1.0. SCOPE OF WORK. Except for the property a services specifically stated as Government-furnished in Section 3 of this Performance Work Statement (PWS), the contractor shall furnish all personnel, equipment, tools, materials, supervision, and all other items and services required to perform and support MQ-9 Contract Aircrew Training and Courseware Development (CAT/CWD) to include Instrument Refresher Course (IRC) for personnel in support of operations, as required, at Holloman AFB, NM, Creech Air Force Base AFB NV, March ARB CA and Hancock Field Air National Guard Base (ANGB) NY.

1.01. Additional CONUS locations may be required to support training, in the future, which may include Distributed Mission Operations (DMO) training capability. If required, a modification to the contract will be accomplished.

1.02. Estimated workload for CAT/CWD is specified in Appendix 1. This PWS may use optional Contract Line Item (CLINS) at each performance site.

1.03. The contractor shall perform to the standards specified in this contract. This contract is scheduled for one base year (FY19) followed by 4 option years (FY20-23). A phase-in period is planned starting 1 Jul – 30 Sep 2018.

1.1. GOALS. The goals of this contract are to maximize operational effectiveness and combat capability, and to preserve Air Force personnel and material resources.

1.2. TASKS. The following sections contain those tasks required to accomplish CAT/CWD in accordance with the requirements of this PWS. The specific tasks for this contract are divided into three categories:

(1) CAT to include IRC.

(2) CWD

(3) General Tasks.

1.2.1. Contract Aircrew Training. The contractor shall conduct academic, training device, and live flying instruction in support of formal course syllabi, training plans, event instructor guides and CT. Training shall be given to formal course students, permanent party aircrew and operational support personnel to accomplish required event objectives and specific event tasks. Academic instruction shall be accomplished during the hours of operation as specified in Section 4 paragraph

4.5. Academic instruction shall include platform academic instruction, remedial training and monitoring of computer-based and self-paced instruction periods. Likewise, the training device, shall be used during the hours of operation as specified in this PWS. In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training instructor guides as syllabus or aircraft procedures change due to mission/event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry into the training device. The required mix of academic and training device and flying instructor contract personnel shall be left to the discretion of the contractor. Reference Appendix 1 for workload estimates.

1.2.1.1. Standard of Performance for Instructors. The standards of performance for instructors shall be equivalent to completion standards of the applicable Instructor Upgrade Training Course, Classroom Instructor Course (CIC) and or Principles of Instruction (POI) course. The contractor shall provide academic and training device instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives shall be evaluated by written tests, training device events and in flight instruction. Deficiencies in student academic objective achievement identified by test trend analysis shall be presented at the Curriculum Reviews (refer to Section 1, paragraph 1.2.2.6). The contractor shall provide measures to correct identified trends. Contract instructors shall have a working knowledge of all applicable publications listed in Appendix 3 of this PWS and use these publications, as required, while providing instruction. Contract instructors shall review any changes or updates to applicable publications through any means, ie. review of Stan/Evaluations provided Flight Crew Information Files (FCIFs). Air Traffic Control (ATC) service and radio calls used shall be in accordance with the most current edition of the Federal Aviation Regulation (FAR) Handbook 7110.65 and local directives. The Government shall provide controlled access to all required classified manuals.

1.2.1.2. Academic Instruction. The contractor shall perform academic instruction using Instructor/Lesson Guides to accomplish required lesson tasks. The contractor shall perform the following tasks:

(1) Prepare classroom for instruction.

(2) Issue any lesson-related student materials. This does not include individual student publications distributed by Government personnel, such as, any operational Technical Order (T.O.), Air Force Handbook (AFH), Air Force Instruction (AFI) and/or local instructions.

(3) Perform academic instruction as required by the applicable syllabi or training plans.

(4) Monitor self-paced and computer-based instruction (CBI) to provide academic instruction as required. The contractor shall be responsible for the proper use of the equipment in the Learning Center and shall report any equipment problems to the Government Training Subject Matter Expert (TSME).

(5) Provide make-up instruction of academic lessons to students who have missed class or have failed an examination.

(6) Provide remedial student training. Remedial training shall be in accordance with the appropriate syllabus or training plan. Remediation shall be scheduled by the contractor and coordinated with the TSME. Remedial training shall be scheduled to allow continued normal progression in the syllabus or training plan.

(7) Coordinate and conduct aircraft preflight training required to support the syllabi. Review desired learning objectives with students in preparation for examinations/evaluations.

(8) Administer and score examinations. The minimum passing score shall be as directed by the syllabi and local directives. All examinations shall be debriefed to one hundred percent (100%).

(9) Accomplish trend analysis and evaluation as described in AFM 36-2234. Analyze all examination results for trends toward faulty questions and deficient instruction. Analysis results shall be documented and submitted to the local COR, Courseware Development Subject Matter Expert (CWSME) or TSME prior to any CWD work being completed on examinations.

(10) Develop, review, and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of academic instruction. Provide critiques to Air Force representative for review and approval. Provide analysis, in desired format, to Air Force representative. Provide Critique for each class, and deliver to the designated Air Force/Government Representative.

(11) When required, serve as a flight evaluation board or mishap (i.e., safety and/or accident) investigation board witness. In addition, contractor employees involved in a mishap shall cooperate with regulatory guidance in AFI 91-204 and other applicable ACC or ANG guidance during mishap investigations.

(12) Manage academic programs (i.e., configuration control) to comply with AFIs, AFH’s and other publications listed in Appendix 3 of this PWS.

(13) Maintain continuity folders for each area of responsibility such as Site Manager, Courseware Manager, Instructors/Subject Matter Experts (ISMEs), Simulation, Training, Scheduling and Administration etc., which may be periodically inspected by the Government SME.

(14) Maintain production folders for each course taught, which may be periodically inspected by the Government SME.

(15) Maintain audiovisual library, of electronic video and audio files, films, tapes and lesson courseware. This includes as a minimum, posting changes and maintaining the master lesson courseware (approved contractor produced courseware only) for all syllabus and CT required lessons (including Air Force taught lessons). The library of electronic media shall be maintained on a unit file server and files shall be accessible, searchable and organized via a web browser interface.

(16) Manage, maintain, configure and control academic equipment (i.e., projectors, televisions, computer learning stations). If applicable, this includes uploading of Computer-Based Training (CBT). It is the responsibility of the contractor to maintain positive control of the equipment and ensure that the equipment remains in the assigned locations.

Academic equipment shall be designated in writing by the squadron.

(17) Maintain reference material used in support of academic courseware. This includes any T.O., reference notes, publications, etc. The library of electronic reference material shall be maintained on a unit file server and files shall be accessible, searchable and organized via a web browser interface.

(18) Provide all student deliverables including all courseware related material and tactical publications.

(19) Provide IRC instruction as required in Appendix 1.

1.2.1.3. Training Device Instruction. The contractor shall perform training device missions/events using event instructor guides to accomplish required event tasks and objectives. The contractor shall perform the following tasks:

(1) Review each applicable student's grade book prior to brief.

(2) Thoroughly prepare students to perform the scheduled event.

(3) In accordance with the approved simulator instructor/mission pre-briefing guide, conduct a thorough event pre-brief for all training device events. All syllabi required items shall be covered.

(4) Address 100% of all required items in the simulator instructor/mission briefing guide within the allotted briefing time period to include the Operational Risk Management (ORM) worksheet IAW AFI 90-901 and ACC supplement.

(5) Accomplish 100% of the specified event tasks during the training device period, unless lack of student progress or maintenance problems shall not allow completion. Non-effective training device events shall be rescheduled.

(6) Instruct students in such a manner that with normal student progression the end-of-course level of proficiency shall be met by the end of the academic phase.

(7) Critique students verbally on all errors committed during the course of the training.

(8) Instruct students in accordance with squadron standards and offer techniques and corrective procedures to help students avoid repetition of errors.

(9) Fill out log to document any problems with the Predator Mission Aircrew Training System (PMATS).

(10) Complete all appropriate administrative paperwork (781, Training Accomplishment Report (TAR), etc.

(11) IAW the approved debriefing guide, conduct a thorough event debrief for all training device events. All syllabi required items shall be covered.

(12) Record student performance on written individual event grade sheets or in an electronic TMS database IAW ACCI 11-464. End-of-course minimum standards are listed in the applicable formal course syllabi. Tasks that are not accomplished shall be annotated on the student's "not accomplished" task logs.

(13) Develop, review and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of training device instruction. Provide critiques to Air Force representative for review and approval. Provide analysis, in desired format, to Air Force representative.

(14) Provide Air Force and contract maintenance personnel with event data required to transform training device events into software format for entry into the training device.

1.2.1.4. Flight Training Instruction. The contractor shall perform flight training missions/events using event instructor guides to accomplish required event tasks and objectives. The contractor shall perform the following tasks:

(1) Review each applicable student's grade book prior to brief.

(2) Thoroughly prepare students to perform the scheduled event.

(3) In accordance with the approved instructor/mission pre-briefing guide, conduct a thorough event pre-brief for all flight training events. All syllabi required items shall be covered.

(4) Address 100% of all required items in the simulator instructor/mission briefing guide within the allotted briefing time period to include the ORM worksheet IAW AFI 90-901 and ACC supplement.

(5) Accomplish 100% of the specified event tasks during the flight training period, unless lack of student progress or maintenance problems shall not allow completion. Non-effective flight training events shall be rescheduled.

(6) Critique students verbally on all errors committed during the course of the training.

(7) Instruct students in accordance with squadron standards and offer techniques and corrective procedures to help students avoid repetition of errors.

(8) Complete all appropriate administrative paperwork (781, TAR, etc.).

(9) IAW the approved debriefing guide, conduct a thorough event debrief for all flight training events. All syllabi required items shall be covered.

(10) Record student performance on written individual event grade sheets or in an electronic TMS database IAW ACCI 11-464. Tasks that are not accomplished shall be annotated on the student's "not accomplished" task logs.

(11) Develop, review and provide comparative analysis (based on available data) for end-of-phase and end-of-course critiques of training device instruction. Provide critiques to Air Force representative for review and approval. Provide analysis, in desired format, to Air Force representative.

1.2.2. Courseware Development. Contractor personnel shall produce, update and revise MQ-9 aircrew and operational support personnel courseware to support academic and training device instruction, and flight phases of the training system covered under this contract. The contractor shall develop all courseware using the current, updated model of Instructional Systems Design (ISD) as defined in AFM 36-2234 and AFH 36-2235. Courseware materials shall support formal course programs, CT programs and MQ-9 operational support programs, and may be used for resident and non-resident training.

Courseware includes, but is not limited to the following: objectives hierarchy, Media Selection and Syllabus report, lesson format guides, student training materials and ICW lessons. Aircraft hardware, software, tactics, local course rules, flight information publications and safety publications affect courseware materials. Products submitted to the government as new, revised or reviewed shall be submitted in a hard copy with electronic media files. Products with errors shall be corrected and the entire product resubmitted for acceptance by the Government. After the Government has accepted a lesson, report or other product as specified in the contract, the contractor shall deliver the final corrected product both in electronic format and hard copy not later than five working days after the acceptance date. The contractor shall provide the required number of SMEs for CWD in accordance with the applicable ACC syllabi.

1.2.2.1. Instructional Systems Development (ISD). The contractor shall build training programs IAW with ISD regulations set forth in ACCI 36-2250. ISD shall encompass the total training system. Contractor personnel shall have a working knowledge of the ISD model commensurate with his or her level of involvement in the ISD process. Contractor personnel shall also have a working knowledge of all applicable regulations, instructions, procedures, technical orders, and other publications listed in Appendix 3 of this PWS.

1.2.2.2. Existing Courseware. Existing courseware is Air Force property, and shall be transferred to the contractor in its current condition. Courseware shall not be destroyed or disposed of without knowledge and consent of the CWSME. On a non-interference basis, courseware shall be made available to the contractor during the phase-in period.

1.2.2.3. Courseware Materials. The contractor shall develop and produce the following courseware materials described in Appendix 4, Deliverables. Refer to Appendix 1 for workload estimates applicable to CWD.

1.2.2.4. Courseware Development Tasks. The contractor shall perform the following:

(1) Develop new, review and revise all scheduled courseware and related materials.

(2) Analyze test items and cumulative data for trends for all courseware as defined in AFM 36-2234. Maintain analysis results in the corresponding lesson’s production folder.

(3) Pursue the use of current technology, teaching tools and techniques that are compatible with Government media systems.

(4) Contractors shall build courseware training materials IAW Instructional Systems Development (ISD) guidance set forth in AFI 36-2201, AFMAN 36-2234, and AFH 36-2235 Vols 1-11. Contractor shall use DoDI 1322.26, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36-2235.

(5) Employ metadata characteristics including a listing of commonly defined fields for each learning object. These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data and electronically transferring the information shall use common standards of operability.

(6) The contractor shall develop and adhere to development standards outlined in PWS attachments.

1.2.2.5. Courseware Review and/or Revision and Development. Courseware materials are reviewed and/or revised on scheduled, out-of-cycle and urgent requirements. The contractor shall review and/or revise courseware materials as stated in Appendix 1.

(1) Scheduled Review and/or Revision and Development. Scheduled courseware reviews and/or revisions occur during the normal 2-year revision cycle and are scheduled on the Courseware Development Schedule (CDS) as new, revision or review. A Review is assigned a workload of .1 (1.0 is equal to the amount of work required to develop the lesson from the beginning) and is intended to evaluate the courseware for further revision and to incorporate minor courseware changes.

A Revision involves a substantial work effort and is assigned a higher revision in this PWS of 0.5. A New lesson equivalent involves complete development work and is assigned a full workload rate of 1.0.

(2) Out-of-Cycle Changes. These revisions are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing academic, training device and in flight courseware in response to formal syllabus, T.O., equipment modification, AFR or AFI changes which affect the content of the lesson. The local COR or T/CWSME shall notify the contractor of the requirement for the change and shall furnish all required event details. The changed courseware shall be completed by the contractor within 14 calendar days of notification, or completed and approved by the CWSME and/or TSME prior to instruction (whichever is later). No workload credit is given for these small and rare occurrences.

(3) Urgent Action Directive (UAD). The contractor shall update existing courseware in response to each UAD issued by HQ ACC on an as-required basis. The local COR or T/CWSME shall furnish all required event details. The changed courseware shall be completed within 48 hours after notification or completed and approved by the CWSME and/or TSME prior to instruction (whichever is later). No workload credit is given for these small are rare occurrences.

(4) Major Block or System Changes. The contractor shall develop new courseware or revise existing courseware/syllabi in response to major block or system changes to the MQ-9 aircraft. The government shall furnish all required event details, timelines, and all required technical data to the contractor as soon as it is available. The CDS shall then be updated to reflect the change as agreed to by both the Government and the contractor.

1.2.2.6. Joint Curriculum/Courseware Review Meetings. As required, joint curriculum review meetings shall be conducted at least quarterly after training services have begun and shall be on dates recommended by the contractor and approved by the local COR, TSME or CWSME. These meetings shall be held at the place of performance in a facility designated by the Government. The purpose of these meetings is to develop class schedules and to review course updates, plan deliverable revision schedules and access the impact of MQ-9 software/hardware upgrades. Training problem areas, scheduling and open training issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the contracting officer (CO) must approve required actions. Minutes of these meetings shall be prepared and submitted by the contractor IAW Attachment 9 and be signed by both the local COR and or local CWSME and the Site Manager.

1.2.2.7. Courseware Development Schedule. The contractor shall develop, coordinate, and produce a definitive Courseware Development schedule (CDS) that shall identify the milestones and time phasing of CWD that shall occur during the next fiscal year. Special emphasis shall be given to milestones at which key ISD tasks or events produce deliverable data (Lesson Plans (attachment 3), Lesson Presentation (attachment 4), Student Study Guide (attachment 5), Instructional Media Package (attachment 6), Training manual (attachment 7), and Electronic Grade Sheets (attachment 8)) or intermediate products of the CWD process. The contractor shall provide the initial CWD schedule to the CWSME no later than 45 days after contract award. For subsequent option years, the contractor shall provide the CWD schedule to the CWSME annually no later than 30 calendar days prior to the beginning of each fiscal year in which it is to be effective. The CWSME shall have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the CWD schedule and updated as necessary throughout the contract. The CDS shall be updated and coordinated at intervals determined by the Government to meet FTU requirements

1.2.2.8. Courseware Development Standards. Contractors shall build courseware training materials IAW ISD guidance set forth in AFI 36-2201, AFMAN 36-2234, and AFH 36-2235 Volumes 1-11. Contractor shall use DoDI 1322.26, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing ICW as noted in AFH 36- 2235. The contractor shall use the following standards and objectives to develop courseware:

(1) Aviation Industry CBT or Interactive courseware ICW Committee.

(2) Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model (SCORM).

Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

(3) Employ metadata characteristics including a listing of commonly defined fields for each learning object.

These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data electronically transferring the information shall use common standards of operability.

(4) For this contract, all ICW shall be produced in, or converted to, HTML and shall be developed to the standards listed in ACCI 36-2250. All non-ICW academic courseware shall be produced with a PowerPoint or better system to industry standards for high fidelity graphics presentations. ICW/CBT lessons are considered Level II lesson and as instructor led lessons are considered Level I lessons.

(5) All training materials must be developed using the current Air Force Enterprise System.

1.2.2.9. Training Task Lists (TTL). The contractor may be required to assist with TTLs. TTL development and revision shall be accomplished IAW ACCI 36-2252 and will also include monitoring and analyzing training performance of students in existing syllabi with the goal of continually improving instructional standards. The contractor's ISD duties will include monitoring of academic training, device training, and flight training to ensure accurate assessment and revision of training programs on a continual basis. The objective of all syllabi will be quality training conducted efficiently using available resources. The TTL development team shall be at minimum a SME and a CWD person familiar with the ISD process. SMEs shall have operational and/or training experience similar to an Instructor/SME (I/SME). See para A6.9 and A6.10. for estimated workload.

1.2.2.10. Syllabus. The contractor may be required to assist with syllabi development. Syllabus and revisions shall be accomplished IAW ACCI 36-2252 and duties will include providing constructive feedback/input to the training development process as well as drafting the actual documents. SMEs shall have operational and/or training experience similar to an I/SME.

See para A6.9 and A6.10. for estimated workload.

1.2.3. General Tasks. The contractor shall perform the following identified tasks in performance of this contract.

1.2.3.1. Operational Test and Evaluation (OT&E) Support. The contractor may be required to provide support (requested by a Government SME or delegated Government representative) for OT&E of training devices at the place of performance. If OT&E support is required, workloads used shall be charged against unit training hours as an offset unless situations warrant a special arrangement.

1.2.3.2. Required Reports. The Contractor shall prepare and submit reports as required by this contract to the Local Detachment, Government SMEs, Contracting Officer Representative (COR) and CO, as required. See Appendix 4

1.2.3.3. Conference/Meeting Minutes. The contractor shall prepare and submit the minutes (attachment 9) from the Curriculum Review, and Courseware Review Meetings, and any other conferences/meetings required by the terms of this contract. Conference/meeting minutes shall include, but are not limited to, the following: Purpose and objective of the conference meeting, location, summary of discussions, summary of decisions or agreements reached, resultant action items and a list of attendees (by name, rank, position or title, and activity represented). The contractor shall publish and distribute the minutes to each attendee and the COR within 5 business days of the conference/meeting. In the event Performance Evaluation Meetings are requested and conducted by the CO or the contractor, the contracting office shall prepare the minutes and submit them to the contractor and appropriate Government personnel.

1.2.3.4. Learning Management System (LMS). The MQ-9 LMS shall be an internet based knowledge portal which provides student, instructor, and other required personnel access to approved courseware for each unclassified course of instruction specified in the PWS. It will support all file types required for instructor-led and computer based or computer aided instruction as well as individual and group assigned roles and permissions based on user(s) and role(s). The LMS will provide centralized, commonly accessible, reliable means of accessing instructor and student materials, quizzes and examinations as required to conduct instruction, review and completion of course assignments and manage courseware and other academic material for the MQ-9 community. The LMS must allow multi-site collaboration for development and approval of courseware. The LMS may be one stand-alone system or a collection of systems which provides a portal for the student to access courseware and other training reference material. The LMS shall be operational at all times 24/7/365 (24 hours a day, seven days a week, every week of the year). Any exceptions must be approved by the local Government SMEs.

1.2.3.4.1. All unclassified material shall be accessible from formal training unit (FTU)/TRSS unclassified local area network (LAN) while classified material shall be located on a classified server that can be accessed via a SIPRNET web page, with password controls (if SIPRNET is not available, then electronic media shall be made available to the instructors). Passwords shall be provided to all current students, instructors, and upon request through the TRSS Detachment CC, operation unit personnel. LAN access shall be approved IAW Local Operating Procedures.

1.2.3.4.2. This capability shall be provided with no additional workload on the FTU/TRSS LAN and information management staff. The contractor shall possess network operating maintenance capability sufficient to support this database and to meet the computer/network needs of all contractor personnel. The contractor shall provide on-site personnel to manage and support the LMS.

1.2.3.4.3. All systems must be compatible with and approved by the FTU/TRSS LAN manager. Additionally, all systems and operation must be in compliance with all government security regulations.

1.2.3.4.4. LMS will be standardized across both FTU and MQ- 9 operational squadrons based at Creech AFB, Holloman AFB, March ARB and Hancock Field ANGB. The contractor shall make LMS or components thereof available to all FTU’s and associated squadrons.

1.2.3.4.5. The contractor shall provide all software and licenses, as required, and an appropriate server and associated software for use in all associated operational squadrons. The contractor shall ensure there is no lapse in coverage by renewing licenses as required.

1.2.3.4.6. All LMS database(s), data and files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the LMS database data, files and any source code for all products developed under this contract. During the term of this contract, the Government shall have and may request access to completed/accepted LMS materials prior to the completion/termination of this contract. In addition, all data shall be transferred to a compatible computer/server(s) at Government direction prior to contract termination.

1.2.3.4.7. Master Files. All master files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the Master Files and any source code for all products developed under this contract. During the term of this contract the Government shall have and may request access to completed and accepted Master File materials prior to the completion/termination of this contract. In this regard, upon request, the contractor shall provide the Government access to Master Files. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies, and any other media as specified in this table.

1.2.3.4.8. Training System Media Chart. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies and any other media as specified in this table.

TRAINING SYSTEM MEDIA CHART

WORKING DOCUMENT/MEDIA MASTER FILES

Course Syllabi (with changes and amendments) Original hard copy and editable digital file Syllabus Guides (each syllabus) Original hard copy and editable digital file

Instructor Guides (each syllabus) Original hard copy and editable digital file

Student Handbooks (pilot and SO each syllabus) Original hard copy and editable digital file

Lesson Overview Original hard copy and editable digital file

Lesson Plan Original hard copy and editable digital file

Lesson Presentation Original storyboard and editable digital file

Lesson Study Guide Original hard copy and editable digital file

Examination Package Original hard copy and editable digital file

Contractor Progress, Status, and Management Report Original hard copy and digital file

Training Evaluation Report Original hard copy and digital file

Courseware Database Software application with Local Area Network (LAN) license and runtime digital file and digital backup file

Course Critiques (Various critiques – all syllabi) Original hard copy and digital file

Completed Course Critiques (All syllabi) Original hard copies

Test Question Bank Original hard copy and editable digital file

Illustrations Original digital file

Digitally Scanned Images Original edited digital file

Digital Camera Images Original edited digital file

Digitally Scanned Video Original edited digital file

Digital Audio Original edited digital file

Video Cassette Original video cassette

Briefing Room Interactive Products Original storyboards, illustrations/graphics, website addresses, and digital copy of website

Training Task List Original hard copy and editable digital file Squadron Standards Original hard copy and digital files Squadron Special Instructions (SPINS) Original hard copy and digital files

Squadron In-flight Guides (IFG) Original hard copy and digital files

1.2.4. Training Support. The following positions support CAT/CWD training operations and activities:

- CSA

- GTIMS/LMS Training Specialist

- Registrar

- Scheduling

- Joint Interface Control Officer

- PMATS Console operators

- Operational Training Support Instructor

- Joint Test and Training Operations Center Support

- Squadron Operations Specialist

The following are responsibilities for the identified positions. Annual workload for these positions is quantified in Appendix 1.

1.2.4.1. Certified System Administrator (CSA) (Creech AFB / Holloman AFB). The primary CSA duties include:

(1) Provide client and system support to contractor personnel located at Creech and Holloman AFB.

(2) Work with local CS and ESD in maintaining hardware and software applications and technical support. “Systems may include network or server infrastructure in addition to software/hardware applications management and services.

(3) Site liaison for LMS application.

(4) Coordinate with Learning Management System Integrators in supporting LMS applications.

(5) Focal point for help desk matters concerning LMS configurations, training, and troubleshooting problems.

1.2.4.2. GTIMS/LMS Training Specialist/ (Holloman) This position has the following responsibilities:

(1) Ensure GTIMS operates effectively and efficiently.

(2) Maintain the MQ-9 LMS to maintain accurate and timely training documentation and grade sheet administration

(3) System administrator duties for GTIMS and LMS, assigning Wing level permissions for GTIMS

(4) Training database manager, working with GTIMS help desk on rule based syllabus requirements and pre-requisites, assist squadron GTIMS Associates with set-up and configuration of programmed flight training (PFT) classes with students names and applicable data, ensure accuracy and storage of all course grade sheets.

(5) Provide GTIMS and LMS user-level assistance and training to instructors, assist GTIMS help desk with install of GTIMS and LMS upgrades, assist with troubleshoot and repair of GTIMS and LMS system, backup of GTIMS and LMS database, repair of GTIMS and LMS student or syllabi database when corrupt, load and maintain LMS courseware.

1.2.4.3. Registrar. (Holloman, Creech, March) The contractor shall maintain a complete and accurate accountability of all student pipeline entry, reassignment, or classification for aircrew student qualification training. The Registrar shall be required to coordinate with HQ’s AFPC and ACC, Goodfellow AFB, HQ ANG, and any other agencies as required. The Registrar shall be the focal point for all student inquiries prior to arrival, during training, and after the students move to other squadrons. Duties include but are not limited to the following:

(1) Maintain daily updates of the PFT class status.

(2) Work and flow the FTU course schedules and provide to 11RS/CC NLT 6 months prior. (Creech Only)

(3) Schedule all student prerequisite and post-training ground training events such as Joint Firepower Course and mobility courses, as required (Creech Only).

(4) Complete AF Form 475 and route training reports IAW AFI 36-2406.

(5) Update student contact information for FTU recall roster and emergency data form.

(6) Manage and ensure all students complete the squadron in/out-processing checklists.

(7) Coordinate with CWD and training offices to ensure complete and current courseware materials are available.

1.2.4.4. Registrar. (Hancock Field). The contractor shall maintain a complete and accurate accountability of all student pipeline entry, reassignment, or classification for aircrew student qualification training. The Registrar shall be required to coordinate with HQ’s AFPC and ACC, Goodfellow AFB, HQ ANG, and any other agencies as required. The Registrar shall be the focal point for all student inquiries prior to arrival, during training, and after the students move to other squadrons.

Duties include but are not limited to the following:

(1) Maintain daily updates of the PFT class status.

(2) Work and flow the FTU course schedules, course additions/overages and course administration.

(3) Ensure students a properly enrolled in an eligible course, verify prerequisite requirement are met, and coordinate any unaccomplished training with gaining units after graduation.

(4) Input/maintain student names/information in Patriot Excalibur (PEX) and TMS.

(5) Coordinate student in-processing/out-processing paperwork and computer accounts.

(6) Complete AF Form 475 and route training reports IAW AFI 36-2406.

(7) Update student contact information for FTU recall roster and emergency data form.

(8) Manage and ensure all students complete the squadron in/out-processing checklists.

(9) Coordinate with courseware development and training offices to ensure complete and current courseware materials are available.

(10) Distribute Student publications/courseware/equipment upon student in-processing and collect required return items at out-processing.

(11) Serve as the alternate contract student scheduler in the event of contract scheduler absence due to sickness, vacation, etc.

1.2.4.5. Schedulers. (All sites) The primary duty is to provide efficient and effective scheduling support to Creech AFB, Holloman AFB, March ARB and Hancock Field ANGB. Specific duties are identified for each site.

1.2.4.5.1. Holloman AFB Scheduler Duties. To maintain an accurate and workable schedule, the Ops Scheduler's duties shall include but not be limited to:

(1) Perform duties of daily Ops Scheduler as defined by unit requirements.

(2) Determine flight, ground, and simulator scheduling requirements for upgrade, initial qualification, re-qualification, transition, currency, and continuation training based on syllabus requirements, student progression, weather, equipment and range availability, and commander directed programs.

(3) Obtain simulator availability from 16 TRS, compile daily scheduling requirement summary; drafts and publish unit long/short range ground, academic, flying, and simulator training schedules on PEX, TMS, LMS, and locally implemented database systems.

(4) Track daily flight, ground, simulator, and academic requirements and accomplishments.

(5) Perform daily updates of scheduling data as required to compensate for ongoing conditions and training completion rates.

(6) Attend special use airspace meetings as required.

(7) Review flow plans (takeoffs/arrivals) to de-conflict with 49 WG activities and ensure airspace compliance.

(8) Provide daily schedule via email to all permanent party, students, and applicable distribution inboxes.

(9) Correlate sortie length and airspace requirements with syllabus requirements.

(10) Accomplish weekly flying hour program updates.

1.2.4.5.1.1. Holloman Lead Scheduler/GTIMS Associate. The Lead Scheduler/GTIMS Associate duties shall include but not be limited to:

(1) Perform duties of long range scheduler as defined by unit requirements.

(2) Draft and publish unit long range ground, academic, flying, and simulator training schedules on GTIMS and locally implemented database systems.

(3) Coordinate with 49 WG Plans, White Sands Missile Range, and Triad scheduling to facilitate exercise and special event coordination.

(3) Attend 49 WG weekly flying, maintenance and range scheduling meetings, as required.

(4) Provide inputs to 49 OSS scheduling to build annual flying hour program IAW AFI 11-102.

(5) Develop squadron specific GTIMS reports.

(6) Document and maintain all instructor qualification upgrades.

(7) Set-up and configure Unit Programmed Flight Training (PFT) classes with students names and applicable data.

1.2.4.5.2. Creech AFB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Build weekly flying schedule shell based on aircraft availability and update the daily flying schedule.

(2) Build and update weekly PMATS schedule.

(3) Update weekly academic schedule.

(4) Attend Special Use Airspace scheduling meeting every Tuesday at Nellis (half day), attend Planning/Coordinating Airspace Restrictions meeting every Tuesday at Nellis, attend Range scheduling meeting once a month at Nellis, review flow plans, ensure schedule complies with airspace policies and rules.

(5) Update daily Supervisor of Flying (SOF) and Top 3 schedule and Airspace Flow Management Plan.

(6) Update and track unit involvement in exercises such as Red Flag and Air Warrior.

(7) Attend weekly maintenance meeting and weekly scheduling meeting.

(8) Update weekly flying hour program/correlate sortie length and airspace requirements with syllabus requirements.

1.2.4.5.3. March ARB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Provide weekly schedule via email to all permanent party, students, and applicable distribution boxes.

(2) Schedule IRC Classes.

(3) Attend 163RW Operations/Maintenance weekly meetings.

(4) Coordinate scheduling with contract Joint Terminal Air Control (JTAC)’s for effective CAS training.

(5) Coordinate Point of Contact/Field Training Detachment tours with appropriate agencies.

(6) Attend Green Flag Planning Conference, as required.

(7) Perform daily updates of scheduling data as required to compensate for ongoing training conditions and requirements.

(8) Provide liaison between operational squadrons and FTU by providing their schedulers simulator availability as well as instructor/evaluator availability.

(9) Build weekly flying schedule based on academic/simulator/flying requirements and enter into LMS/TMS including personnel assignments.

(10) Learn and integrate the new scheduling program for the FTU - LMS & TMS.

(11) Update and track unit involvement in exercises such as Green Flag and Air Interdiction missions.

(12) Attend weekly scheduling meetings 196RS.

(13) Coordinate with SIM contractors to insure simulator readiness.

(14) Schedule OPS Simulators for 196RS flyers.

(15) Central point of contact for TDY personal.

1.2.4.5.4. Hancock Field ANGB Scheduler Duties. To maintain an accurate and workable schedule, the Scheduler's duties shall include but not be limited to:

(1) Determine flight, ground, and simulator scheduling requirements for upgrade, initial qualification, requalification, transition, currency, and continuation training based on syllabus requirements, student progression, weather, equipment and range availability, and commander directed programs.

(2) Schedule students and instructors for academics, PMATs and flying events in Patriot Excalibur (PEX) and TMS.

(3) Attend 174th Operations/Maintenance weekly meetings.

(4) Build weekly flying schedule shell.

(5) Build weekly PMATS schedule.

(6) Coordinate with several outside agencies such as NEADs (airspace), (JTAC) contractor, ASOS units (JTAC), and 432nd Scheduling (RSO) to ensure that mission needs are met.

(7) De-conflict daily and weekly combat and FTU schedules to ensure appropriate allocation of resources.

(8) Provide daily schedule via email to students, instructors and other applicable unit members.

1.2.4.6. Joint Interface Control Officer (JICO) (Holloman AFB). The primary duty is to provide systems expertise and support to the 49WG Weapons shop Multi-TADIL Network Operations to include: planning, execution, management, and instruction of the Joint Multi-Tactical Data Link Network supporting operational and tactical training. The JICO requires access to COMSEC related material, software, and hardware in order to conduct mission requirements.

1.2.4.7. PMATs Console Operators. (Creech AFB) The primary duties of the console operator are as follows:

(1) Provide real time PMATs mission support to on-going simulator missions, including Emergency Procedures , Launch and Recovery, CT, regular syllabus missions, and VIP and/or guest demonstrations.

(2) Responsible for loading the appropriately scheduled missions ahead of the arrival of the instructor and student crew scheduled for the simulator.

(3) Maintain an immediate presence during the conduct of the mission in order to provide real-time tactical adjustments as directed by the instructor or CT crew.

(4) Provide troubleshooting assistance for maintenance or programming issues that may occur.

(5) Maintain the time-use log for the PMATs and maintain a daily log of simulator discrepancies for coordination with PMATs manufacturer’s representatives on site.

1.2.4.8. Operational Training Simulator Instructor (Creech AFB)

1.2.4.8.1. Operational training simulator instructors will be qualified MQ-9 instructor pilots or sensor operators in accordance with instructor qualification requirements in this PWS. There is no requirement for launch and recovery (L/R) qualification.

Support for LR will be limited to basic console operation only.

1.2.4.8.2. When conducting upgrade training, documentation and grade book management will be in accordance with previous paragraphs of this PWS or as otherwise directed by U.S. Air Force subject matter experts.

1.2.4.8.3. Operational training simulator instructors will support all facets of CT for U.S. Air Force crewmembers and crewmembers from allied nations. This includes (but is not limited to): Situational Emergency Procedures Training (SEPT), Group and Squadron-level MQT, squadron-level certification programs, local periodic CT requirements, accomplishment of RAP taskings, evaluations, squadron-level re-qualifications, proficiency training, and L/R currency. They will also operate the PMATS in support of MCE IPUG/ISUG events, but will not serve as instructor for those events.

1.2.4.8.4. Operational training simulator instructors will be able to operate PMATS and ancillary equipment for the purposes of accomplishing upgrade training or continuation training. This includes the following tasks:

(1) Create, modify and save training scenarios in PMATS. Scenarios will include realistic depictions of ground force operations, both friendly and hostile.

(2) Load the correct mission to meet training objectives.

(3) When applicable, execute simulator training in accordance with PWS paragraph 1.2.1.3.

(4) Lead and execute scenarios to meet training objectives.

(5) Be proficient in applicable crew position functions (pilot or sensor) of the PMATS in order to demonstrate crewmember duties, or serve as a crewmember in their respective position to support training in the other crew position when an Air Force crewmember is unavailable.

(6) Create a realistic approximation of real-world combat operations by simulating the functions of other entities such as Joint Terminal Attack Controllers (JTACs), Air Traffic Control (ATC), other coalition aircraft, Wing Operations Center (WOC), intelligence tactical controllers, intelligence screeners and other players that normally interact with RPA mission crews. Unless restricted by classification level or operational security concerns, real-world Special Instructions (SPINS), Rules of Engagement (ROEs) and airspace procedures should be used. Also, tactical training will use current joint close air support doctrine, brevity terms, and current TTPs. Simulation of friendly ground forces, threats and hostile forces will be relevant to current events and theaters.

(7) Make real-time adjustments to the tactical scenario based on crew actions.

(8) Link PMATS together for multi-ship operations.

(9) When available in PMATS, incorporate ancillary mission support equipment in a realistic manner to increase the fidelity of…