1_Section_6__MQ9_Draft_17Aug17.pdf

DRAFT

SECTION 6 – INSTRUCTION TO OFFERORS

52.215-1 Instructions to Offerors—Competitive Acquisition. (Jan 2017) FAR Clause 52.215-1(d) Offer expiration date. Proposals in response to this solicitation will be valid for 180 calendar days.

SPECIAL NOTICES TO OFFERORS

This solicitation is to provide non-personal services for the follow-on MQ-9 Contract Aircrew Training (CAT) and Courseware Development (CWD) contract to include Instrument Refresher Course (IRC) for personnel in support of operations, as required, at Holloman Air Force Base (AFB), NM; Creech AFB, NV; March Air Reserve Base (ARB), CA; and Hancock Air National Guard Base (ANGB), NY. Additional CONUS locations may be required to support Continuation Training (CT) in the future which may include Distributed Mission Operations (DMO) training capability. If required, a modification to the contract will be accomplished.

The Government reserves the right to cancel this solicitation, either before or after the closing date for receipt of proposals. In the event the Government cancels this solicitation, the Government has no obligation to reimburse an Offeror for any costs incurred in the development of the proposal. This solicitation will not permit foreign contractor participation. Foreign contractors will not be permitted as the prime contractor due to the required security classifications. A non-US company cannot receive the required Secret Facility Clearance for this contract and thus are prohibited from submitting proposals.

The Government may utilize the government-owned software, EZ-Source, for the evaluation. The software administration for EZ-Source is provided by ARRAY Information Technology. ARRAY Information Technology has executed a nondisclosure agreement. This non-disclosure agreement is available for review upon request.

Stellar Innovations & Solutions and Harris Information Technology may also provide software and hardware support during the proposal evaluation process. Stellar Innovations & Solutions and Harris Information Technology have executed nondisclosure agreements. The exclusive responsibility for source selection will reside with the Government. Any objection shall be provided in writing prior to the date set for receipt of proposals and shall include a detailed statement of the basis for the objection. Proprietary information submitted in response to this solicitation will be protected from unauthorized disclosure as required by Subsection 27 of the Office of Procurement Policy Act as amended (41 U.S.C.423) (hereinafter referred to as "the Act") as implemented in the FAR. ARRAY Information Technology, Stellar Innovations & Solutions, and Harris Information Technology are bound contractually by organizational conflict of interest and disclosure clauses with respect to proprietary information.

1.0 GENERAL INSTRUCTIONS

1.1. This section of the Request for Proposal (RFP) provides general guidance for preparing proposals as well as specific instructions on the format and content of the required proposal volumes. Each proposal must include all data and information requested in the RFP. The offeror shall comply with the solicitation requirements as stated and the PWS. The offeror’s proposal must reflect a thorough understanding of the services required and display a logical development of the offeror's plans to implement all Performance Work Statement (PWS) requirements as assessed by the RFP evaluation criteria.

1.2 The proposal shall be clear, concise, and include sufficient detail to provide for adequate evaluation and substantiation of the validity of stated claims. Submitted documents shall contain adequate information to enable the evaluation team to fully ascertain an offeror's capability to perform contract requirements, meet the requirements of the RFP, and address all components of the evaluation factors for award

1.3 All information the offer deems as proprietary shall be labeled “Proprietary Information, Source Selection Information—See FAR 2.101 and 3.104.”

1.4 Offerors shall acknowledge awareness of all amendments to the solicitation by signing and dating Page 1 of each Standard Form 30, Amendment of Solicitation/Modification of Contract, and include it in proposal Volume III, and Price.

1.5 The Contracting Officer has determined there is a high probability of adequate price competition for this acquisition so offerors are cautioned to submit their best pricing and technical information up-front.

2.0 FORMAL COMMUNICATIONS

Any formal communication shall be submitted in writing (via email) to the POCs below. It is the offeror’s responsibility to confirm receipt of all formal communications.

ACC AMIC/PKB

Capt Hannah J. Kosirog, Contracting Officer and Ms. Imelda A. Reantaso, Contract Manager 129 Andrews Ave., Suite 110 Joint Base Langley-Eustis VA 23665-2788 Email: accamic.pkb.mq9recomp2018@us.af.mil Reference: Solicitation FA4890-18-R-0001

3.0 SUBMISSION OF PROPOSALS

3.1 The original proposal and copies as specified in this document shall be sent to the issuing office listed in Block 9 of Standard Form (SF) 1449; on or before the date and time specified in Block 8 of SF1449. Please mark all packages as follows:

DO NOT OPEN IN MAIL ROOM

ATTN: Capt. Hannah J. Kosirog and Ms. Imelda A. Reantaso

ACC AMIC/PKB

Solicitation No. FA4890-18-R-0001, Volume # and Title

Note: If proposals are hand delivered, offerors shall contact the CM at 757-225-5797 to schedule delivery.

3.2 Offerors are cautioned to strictly comply with all instructions within this solicitation to ensure submission of a complete proposal. Failure to furnish a complete proposal at the time of proposal submission may result in the proposal being considered non-compliant to the Government and eliminated from consideration for award. Late proposals will be processed in accordance with FAR 52.212-1(f) “Late submission, modifications, revisions, and withdrawals of offers.” The Government will retain the unopened proposal. However, the proposal will not be evaluated or considered for award.

3.3 Contact Information. Offeror shall provide:

Names, titles, addresses, telephone and email addresses of persons authorized to negotiate on the offeror’s behalf with the Government in connection with this solicitation.

Name, title, and signature of person authorized to sign the proposal. Proposals signed by an agent shall be accompanied by evidence of that agent’s authority, even if that evidence has been previously furnished to the issuing office.

3.4 Disposition of Proposals.

In compliance with FAR Subpart 4.8, the Government will retain one (1) copy of all unsuccessful proposals. Extra copies of unsuccessful proposals will be destroyed. No destruction certificate will be provided.

4.0 PROPOSAL PREPARATION INSTRUCTIONS

4.1 The following instructions prescribe the format for proposals, and describe the approach to be used for the development and presentation of the proposal data. The proposal shall include all of the information requested in the specific instructions. Failure to include all information requested may adversely affect the evaluation. A proposal that merely reiterates or promises to accomplish the requirements of the PWS will be considered unacceptable. A proposal that is orderly and sufficiently documented will enable the Government to easily understand the proposal and perform a thorough and fair evaluation of it. The Government may incorporate into the contract by reference or full text portions of the successful offeror’s proposal as revised and supplemented through the final proposal revision that is submitted in response to the solicitation.

4.2 Proposal Volumes. Proposals shall be prepared in three (3) separate and distinct volumes:

Volume I – Technical Volume II – Price Volume III – Past Performance

4.3 Proposal Format. The proposal text shall be printed single-sided. Type size for text shall not be smaller than Microsoft Word Times New Roman 12 point font, single column, normal proportional spacing and one inch (1”) margins (top, bottom, left and right). The text for charts, tables, graphs, and figures shall be no smaller than Microsoft Word, Times New Roman or Arial Narrow, 8 point font. Text lines and table lines of text shall be single-spaced. Page color for each page of the proposal submission shall be white or ivory stock only. Information submitted shall not exceed the page limits stated below for each volume.

What Counts as a Page. A page shall be an 8 ½” x 11” sheet of paper. Fold-outs shall not exceed 11” x 17” and shall count as two (2) pages. Fold-outs shall be kept at a minimum, and shall be used only where a table or other graphic cannot be accommodated by a single 8-1/2” x 11” page. All material shall be contained within the page limit identified for each volume, and all appendices, charts, graphs, diagrams, tables, photographs, drawings, etc., are included in the page count, with exception of items stated in the next paragraph.

Pages Not Included in Page Count. The organizational chart, glossy of abbreviation and acronyms, cross-reference matrix, and Volume I – Technical, Section 1-Prerequisite Documentation will not be included in the page count.

Covers for volumes, tables of contents, indices, title pages, and section dividers/tables will not be included in the page count if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. They will be counted if they contain any other information, e.g., diagrams, extraneous data, etc. Pages marked “This page intentionally left blank” and without any additional information will not be counted. Executive Summary will not be included in the proposal page limitation stated in 4.5, and if applicable exceptions will be documented in each volumes executive summary.

4.4 Electronic Copies. Electronic copies of all proposal information for each volume shall be submitted on CD- ROM using Microsoft Office 2010 or later and/or Portable Document Format (PDF) using Adobe Acrobat 9.0 or later. All three volumes may be included on the same CD-ROM. Offerors shall not submit any documents in PDF that cannot be electronically searched. Offerors may use JPEG images for charts or screen shots. Volume III - Price shall be submitted in Microsoft Excel 2010 or later. Offerors shall name using standard naming conventions for each volume (e.g., Offeror name-volume name.docx). Each volume shall be contained in its own single searchable file, with copy/paste capability, and stored in a folder that corresponds to the proposal volume it represents.

Offerors shall insert the file name in the header of each document. All disks shall be virus checked prior to submission. Replacement disks/CD ROM will be required to update the final proposal resulting from any discussions should they occur. It is the offeror’s responsibility to ensure that electronic copies and hard copies are an exact match. If there is a discrepancy between electronic copies and hard copies referenced in 4.5 below, the hard copy submission will be used to conduct evaluation.

4.5 Copies and Page Limits. Evaluators will only read up to the maximum number of pages specified. If the page limit is exceeded, the excess pages will be removed from the proposal and returned unread to the offeror. Copy requirements and page limitations are as follows:

VOL TITLE PAPER

COPIES

CD ROM Page Limit Due Date

I TECHNICAL 6 1 75 TBD

II PRICE1 3 1 None TBD III PAST PERFORMANCE2 6 1 None TBD

Notes: An Executive Summary shall be included in Volume I, Technical – summary shall not exceed 3 pages. The 3 page limitation is not included in the 75-page limit for Volume I.

1. The Price Volume is for price only – Technical or Past Performance Information shall not be included in this volume. One original proposal, which includes a signature on the SF1449 in Volume II Part C, shall be submitted. The original, plus required copies shall be submitted IAW the instructions provided in paragraph 4.5 for evaluation. See paragraph 6.4 for requested Supporting Price Backup Data.

2. Past Performance Information (PPI) contract references—See Instructions for Volume III—Past Performance, paragraph 7.2.

4.6 Cross-Referencing. Offerors shall not cross reference between Volumes I, II, and III. Each Volume shall be written on a stand-alone basis so that its contents may be evaluated without cross-referencing to other Volumes of the proposal. However, cross-referencing within a proposal volume is permitted where its use would conserve space without impairing clarity. The offeror shall fill out the cross reference matrix indicating the proposal reference as it relates to the RFP, PWS, and CLIN references found therein. Information required for proposal evaluation, which is not found in its designated Volume, will be assumed to have been omitted from the proposal.

4.7 Exceptions. Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications and technical requirements, in addition to those identified as evaluation factors or subfactors. Failure to meet a requirement may result in an offer being ineligible for award. If the offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the offeror shall clearly identify the applicable Volume and exceptions with a complete explanation of why the exception was taken, what benefit accrues to the Government (if any), and its impact, if any, on the performance, schedule, price and specific requirements of the solicitation. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. Offerors are cautioned that taking an exception may render the offer ineligible for award. This information shall be provided in the format below.

Table 1 - Solicitation Exceptions

Solicitation Document

Page/Paragraph Requirement/Portion Rationale & Impact

Contract Line Items section, PWS, Section 6 and Section 7, etc.

Applicable Page and Paragraph Numbers

Identify the requirement or portion to which exception is taken

Describe the rationale and impact of the exception

4.7.1 If the offeror takes no exception to any of the stated requirements in the solicitation, a statement to this effect is required at the front of each proposal volume in the executive summary.

5.0 INSTRUCTIONS FOR VOLUME I -- TECHNICAL CAPABILITY (FACTOR 1)

5.1 To facilitate the evaluation, the Technical Volume should be specific, detailed, and complete to clearly and fully demonstrate that the offeror has a thorough understanding of the requirements to accomplish the effort. This volume shall consist of the offeror’s technical approach, addressing risk management or mitigation strategies, if applicable.

The offeror shall provide a clear and concise description of how the offeror plans to meet or exceed the requirements of the RFP, specifically identifying any innovations or efficiencies that would result in cost reductions, cost avoidance, or qualitative improvements resulting in a benefit to the Government in relation to the PWS and the technical evaluation subfactors. The Source Selection Authority, in consultation with the Source Selection Evaluation Team and advisors, is the sole arbiter of whether or not qualitative improvements represent a benefit to the Government. Statements that the offeror understands, can, or will comply with the PWS (including Air Force (AF) publications, technical requirements, etc.); statements paraphrasing the PWS or parts thereof (including applicable AF publications, technical data requirements, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used” etc., will be considered unacceptable. Offerors should note that data submitted prior to the proposal submission including data submitted for current contracts and other solicitations will not be considered in the Government’s evaluation. Therefore, such data should not be relied upon nor incorporated in the Technical Proposal by reference. Offerors shall address the requirements noted in this section by imperative verbs regardless of whether such requirements are preceded by “the offeror shall”. The offeror’s proposal shall, at a minimum, be prepared in a form consistent with the Technical Criteria set forth in Section M, Evaluation Criteria, of this solicitation. All information that the offeror deems appropriate to address for this factor and subfactors must be included in the proposal in an orderly format. The Technical Volume shall address all the technical subfactors. This section shall not contain any pricing data.

5.2 Technical Contents

A. Table of Contents. A table of contents shall be included in Volume I. Each subfactor/aspect/section will be clearly marked and tabbed for easy reference and pages shall be numbered in a consistent manner as stated under Proposal Preparation Instructions.

B. Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, and with an explanation for each.

C. Executive Summary. Included in this volume is the offeror’s Executive Summary (limit is 3 pages). It should include a concise summary of the offeror’s proposed approach to the MQ9 CAT/CWD effort.

D. Technical Factor Cross Reference Matrix. See paragraph 4.6 for instruction on cross-referencing.

SUBFACTOR A:

Subfactor A: Training Workload Management Plan, Manpower Analysis, and Recruiting and Retention Process/Plan. Under this subfactor, the Government will evaluate three (3) aspects:

Aspect 1 – Training Workload Management Plan. Provide:

a) Workload Management Plan approach clearly demonstrates methods, innovations and policies which ensure all required work is accomplished IAW the PWS.

b) Provides detailed breakdown of each skills annual work capability broken down to include: direct time, indirect, ancillary time, scheduled leave, holidays, and any other workload capability factors which may affect proposed manpower.

c) Provides effective processes for daily and long range scheduling that mitigate risk associated with workload fluctuations or other factors to ensure all PWS work is accomplished.

Aspect 2 – Manning Workload Analysis. Provide:

a) Presents detailed manning workload analysis that clearly defines and explains all proposed manning, manning mix, full and part-time employees, if used, for CAT instruction and management at each site. Analysis clearly show how offeror arrived at proposed manpower model ensuring all PWS requirements are met.

b) Presents detailed courseware workload analysis for all courseware requirements that clearly explains the proposed development time in hours for each lesson instructional hour, provided a percentage breakdown of each proposed courseware skill for each type of courseware, and clearly identified proposed manpower for each skill to meet all PWS requirements.

c) Demonstrates a clear understanding of all proposed support position manpower requirements provided proposed manning which meets all PWS requirements.

Aspect 3 – Recruitment and Retention Process/Plan Analysis. Provide:

a) Demonstrates an effective and comprehensive recruitment process that ensures sufficient, qualified personnel are hired and trained for each job category/position and specifically identifies and addresses hard to fill positions to execute all PWS requirements.

b) Demonstrates an effective and comprehensive retention process/plan to retain sufficient, qualified personnel for each job category/position and specifically identifies and addresses hard to fill positions to execute all PWS requirements.

SUBFACTOR B:

Subfactor B: Organizational Structure, Roles, Responsibilities and Communications. Under this subfactor, the Government will evaluate two (2) aspects:

Aspect 1 – Training Management.

a) Demonstrates an effective organizational structure detailing contractor’s line(s) of authority to include sub-contractors and/or teaming partners.

Aspect 2 – Roles, Responsibilities and Communications

a) Demonstrates cohesive functional relationships and effective roles and responsibilities that ensure effective communication procedures both within the company and with the government representatives to effectively execute the PWS requirements.

SUBFACTOR C:

Subfactor C: Transition Plan, Quality Control Plan, Instructor Training and Certification Plan. Under this subfactor, the Government will evaluate three (3) aspects:

Aspect 1 – Transition Plan.

Phase-In

a) Demonstrates a clear understanding of priority allocation of resources and personnel.

b) Provides risk factors and plans for mitigating any identified risk

c) Provides a spreadsheet that clearly depicts all Phase In actions with start and completion dates which ensures the offeror is prepared on the contract start date.

d) Explains how the offeror will train and certify new personnel.

e) Explains how the incoming contractor shall interface with Government personnel in a manner that minimizes disruption of student training activities.

Phase-Out

a) Explains how the contractor shall ensure continuity of services in the event the incumbent does not receive the follow-on award.

b) Explains how the contractor shall provide for a smooth/uninterrupted transition of the incumbent personnel if the incoming contractor wants to retain such personnel.

Aspect 2 – Quality Control Plan

a) Presents a quality plan that clearly provides an inspection system that covers all item listed in the PWS Service Summary which includes frequency of inspections and methods of inspection

b) Demonstrates a documentation process which includes corrective or preventative actions taken and provides for the Government visibility throughout contract performance.

c) Demonstrates a clear understanding of security control process and procedures for Government provided cipher combinations, keys, lock combinations and safe combinations (PWS 4.3.2).

Aspect 3 – Instructor Training and Certification Plan

a) Demonstrates a clear understanding of instructor qualification requirements for each major block of training to be instructed, qualification/evaluation performed before a previously qualified instructor instructs, and written notification of each instructors’ qualifications for conducting unmonitored student instruction.

b) Clearly explains all ISD training accomplished to personnel supporting the CWD effort.

c) Clearly explains the re-qualification process/procedures when an instructor is de-certified or goes non-current.

SUBFACTOR D:

Subfactor D: Learning Management System and Contractor Furnished Equipment. Under this subfactor, the Government will evaluate two (2) aspects:

Aspect 1 – Learning Management System. Provide:

a) Detailed approach that describes how you will provide an internet based knowledge portal which manages courseware and other academic material for the MQ-9 community.

b. Demonstrate how your LMS will be operational 24 hours a day, 7 days a week, 365 days a year except when down for scheduled maintenance.

c) Process to ensure LMS format and internet processes are standardized across all work locations and available to all FTUs and associated squadrons.

d) Approach for network operating maintenance that ensures capability sufficient to support the data base and meet computer network requirement of all users.

e) Describe in detail how access of unclassified material will be accomplished through a portal on the FTU/TRSS unclassified LAN and all classified material is located on a classified server that can be accessed via the SIPRNET web page with PASSWORD controls.

f) Describe how LMS software/licenses, if required, and appropriate servers are approved and online and available for use at all sites on the contract start date and all systems and operation are in compliance with all Government Security regulations.

Aspect 2 – Contractor Furnished Equipment. Provide:

a) Demonstrates that proposed CFE is compliant with the Air Force Network Integration Center approved product list.

b) Demonstrates that proposed CFE is sufficient to meet all PWS requirements.

6.0 INSTRUCTIONS FOR VOLUME II -- PRICE PROPOSAL (FACTOR 2)

6.1 The offeror shall complete Section 3 of the solicitation (Schedule of Supplies and Services (CLINS)) by inserting the price elements (unit price and extended amount) for all Firm Fixed Price (FFP) contract line item numbers (CLINS), including Phase-In, Base Year, Options, Optional CLINs and a six-month extension of services

IAW FAR 52.217-8. For ease of administration, all TOTAL pricing should be rounded to whole dollar amounts and divisible by 12. For the Cost Reimbursable Travel CLINS, the solicitation will provide a pre-established NTE amount that will become part of the total evaluated price for all offerors.

6.2 Complete in its entirety the "Offeror" portion of the Standard Form 1449. An official having authority to legally bind the company contractually must sign and date the Standard Form 1449. One copy of the Standard Form 1449 must bear an original signature and if applicable, all amendments. Failure to acknowledge any amendments to the solicitation can result in an offeror being deemed non-compliant. Note: Be sure to sign and date where required.

6.3 Representations and Certifications. Complete the required Representations and Certifications or indicate if information is contained in the System for Award Management (SAM) located at https://www.sam.gov.

6.4 Supporting Price Backup Data. Certified cost or pricing data is not required. However, supporting data is requested to verify that pricing is balanced per FAR 15.404-1(g). Supporting data should explain the methodology used in developing proposed CLIN prices. Supporting data shall be provided in a table format, to include, at a minimum, a breakdown (by CLIN) of labor (labor category, number of positions and productive hours and rates used), breakout of Other Direct Costs (ODC), Direct and Indirect Rates, and subcontract costs. Supporting data may be submitted in a format selected by the offeror, but must address the information requested in this paragraph. The Government reserves the right to request additional pricing information after receipt and evaluation of proposals.

7.0 INSTRUCTIONS FOR VOLUME III -- PAST PERFORMANCE (FACTOR 3)

7.1 The Past Performance Volume and Past Performance Questionnaires (PPQs) are due TBD, 4:00 EST. It is the responsibility of the offeror to ensure the Contracting Office receives the past performance information. Past performance information shall be provided in a format that facilitates an easy assessment according to the past performance evaluation criteria in Section 7 of this solicitation. Specific guidelines and requirements about volume content and format are provided in this section.

7.2 Past Performance Information (PPI) Contract References. Offerors may provide information for a minimum of three (3) and a maximum of six (6) references; three (3) of the references provided should be on the offeror (prime), if available. The remaining three (3) references may be provided for subcontractors, teaming partners, and/or joint venture partners considered critical to successful performance of the requirement. If the PPI reference is an overarching Indefinite Delivery/Indefinite Quantity (ID/IQ) or Blanket Purchase Agreement (BPA), the Government will only assess performance at the ID/IQ level and not performance on each individual underlying task/delivery order. If offerors would like assessment of an individual task/call/delivery/purchase order, the offeror shall submit that as a separate PPI reference.

7.3 Past Performance Recency. Recency is defined as active contract performance (minimum of 12 months) during the three (3) years preceding the date of issuance of this solicitation. References for contracts with less than 12 months of performance will not be considered.

7.4 Past Performance Relevancy. Offerors shall submit performance information on contracts they consider relevant to this effort. This information should include rationale supporting the offeror’s assertion of relevance.

Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate. When applicable, categorize and cross reference the relevance of the information into the specific relevancy criteria as defined in Section 7, of this solicitation. The Government is not bound by the offeror’s opinion of relevancy.

7.5 PPI Contents. The offerors’ Past Performance Volume shall, at a minimum, contain the following sections:

A. Table of Contents.

B. Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, and with an explanation for each.

C. Contract References. Provide a table of past performance contract reference and ensure each section is tabbed/labeled (to include each performance reference) for easy identification.

D. Summary. For each cited past performance reference, describe the nature or portion of work performed. Further, estimate the percentage of the total effort performed. Limit the summary information to one (1) page.

E. Prime Required Information. For each past performance reference submitted where the offeror performed as Prime, the reference shall include the following information:

PRIME Contract Number in Reference Dollar Value / Period of Performance Company / Organization Name / Full Address / Phone Number Prime Contractor’s Cage Code and Duns Number Current Point of Contact (i.e., CO, Technical Program Manager, COR, etc.)

Current Phone Number(s) for listed POCs Summary of the work performed.

F. Subcontractor/Team Partner Required Information. For each past performance reference submitted where the offeror performed as a Subcontractor/Teaming Partner, etc., the reference shall include the following information:

PRIME Contract Number in reference/ Dollar Value / Period of Performance Prime Contractor’s Name / Full Address / Phone Number / Cage Code / Duns Number Current Point of Contact (preferably the Program Manager or Contract Manager) Current Phone Number for listed POC(s) SUBCONTRACT Number / Order Number in reference Dollar Value / Period of Performance Subcontractor’s Name / Full Address / Phone Number / Cage Code / Duns Number Current Point of Contact (i.e., CO, Technical Program Manager, COR, etc.)

Current Phone Number(s) for listed POC(s) Summary of the work, or portion of work performed as subcontractor.

G. Offeror and (if applicable) Subcontractor, Proposed Partner, and/or Proposed Joint Venture Partner - Past and Present Performance Contract References. If a teaming arrangement, partner arrangement, or joint venture is contemplated, provide complete information as to the arrangement, including any recent and relevant past performance information (as required) on previous partner arrangements with same partner. If this is a first time joint effort, each party to the arrangement must provide a list of no more than three (3) past and present recent and relevant references. The offeror and any subcontractors, proposed partners, and/or proposed joint venture partners shall submit the following under this section:

1. Submit one (1) sheet for each contract reference to include a summary of the work performed, what capacity they served under the reference (i.e. prime contractor, subcontractor, partner, etc.), offeror’s assessment of how the contract reference is relevant to the Relevancy Criteria in Section 7 of the RFP, and any additional significant details.

2. Submit completed CPARs or similar reports used to record past performance data. If a CPAR or another evaluation form has been completed for a contractor’s work, but the contracting office for that requirement will not release the information to the offeror, the offeror shall immediately notify the Contracting Officer (CO) and Contract Manager (CM) of this solicitation. The offeror shall provide the contract number for the CPAR, and a name and telephone number of the POC from which the past performance information should be obtained. If the offeror does not have Government past/present performance references, the offeror shall provide references from commercial/private industry sources. If the offeror is providing information for a contract with a non- Governmental organization, the information provided should be the same as that required on the CPAR form.

The offeror shall not alter in any way information provided by any other party (including extracting or paraphrasing portions of past performance). Past performance forms and reports shall be provided unaltered in their entirety.

Subcontractor Consent (If applicable) - Past performance information concerning subcontractors and teaming partners cannot be disclosed to a private party without the subcontractor's or teaming partner's consent. Since past performance information is proprietary source selection information, the prime contractor must submit, with their proposal, subcontractor's/teaming partner’s consent for the Government to disclose its past performance information to the prime during exchanges and debriefs.

H. Organization Structure Change History. Many companies have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant present or past efforts or between conclusion of recent past efforts and this source selection. As a result, it is sometimes difficult to determine what past performance is relevant to this acquisition. To facilitate this relevancy determination, include in this proposal volume a chart or schedule describing all such changes in the organization of your company. As part of this explanation, show how these changes impact the relevance of any efforts you identify for past performance evaluation/performance assessment. Since the Government intends to consider present and past performance information provided by other sources as well as information provided by the offeror(s), your chart or schedule should be specifically applicable to the efforts you identify and general enough to apply to efforts for which the Government receives information from other sources.

7.6 Past Performance Questionnaires (PPQs). When completed CPARS or similar reports are submitted to reflect past performance data, a Past Performance Questionnaire (PPQ) is not required. Offerors without formal documented Government Contractor Performance Assessment Reports (CPARS) shall send a PPQ to each performance reference cited. The PPQ shall be sent directly to the Government or Commercial POC identified in the Past Performance Volume.

7.7 Past Performance Information from Other Sources. Past performance information for contracts not listed by the offeror and/or past performance information for contracts of planned subcontractor(s) may also be evaluated.

References other than those identified by the offeror may be contacted by the Government and the information obtained during such contact may be used in the evaluation of the offeror’s past performance. While the Government may elect to consider data obtained from other sources, the burden of demonstrating relevancy and providing current, accurate, and complete past performance information rests solely with the offeror.

7.8 Offerors Rebuttal of Adverse Past Performance Information (if applicable). The offeror is allowed to provide a rebuttal to unfavorable past performance information if it did not do so on the original report or form. The offeror shall limit this rebuttal to addressing the specific negative comments. The offeror shall clearly distinguish between any rebuttal already provided on a form or report and those rebuttals provided specifically for the purpose of this proposal.

7.9 Additional Data. The Government may ask questions of, conduct interviews with, and/or request additional performance information from any of the performance reference(s) submitted as part of the offeror’s proposal. Past performance information may be obtained from sources such as the Government’s Past Performance Information Retrieval System (PPIRS), questionnaires tailored for the subject requirement, the Defense Contract Management Agency, interviews with Program Managers, Contracting Officers, and other sources known to the Government.

Available information from previous source selections or contractor capability assessments may be used if the information is recent and relevant. The recency and relevancy of the past performance, as well as how well the contractor performed on those contracts, are critical in the past performance evaluation. All recent, relevant past performance will be evaluated to determine how well each offeror performed on the present and past contracts included in this evaluation. The Government reserves the right to obtain more performance data from any source that it deems appropriate.

7.10 Responsibility Determination: Even though the assessment of past performance is separate and distinct from the Determination of Responsibility required by FAR Part 9.1, PPI references contained herein may be used to support the Determination of Responsibility for the successful offeror.

8.0 DEBRIEFING OF OFFERORS.

8.1 Debriefings are conducted with the goal of identifying to unsuccessful offerors where changes can be made to improve future source selection participation.

8.2 Successful or unsuccessful offerors may request debriefings by providing a written request to the Procuring Contracting Officer. Debriefings shall be conducted in accordance with FAR 15.505 for pre-award debriefings and FAR 15.506 for post-award debriefings.

Attachment 1

Subcontractor/Teaming Partner Consent Form Letter

Sample Date:

TO: Department of the Air Force

ACC AMIC/PKB

129 Andrews Ave., Suite 110 Joint Base Langley-Eustis, VA 23665-2788

Attention: Capt Hannah J. Kosirog and Ms. Imelda A. Reantaso

FROM: (Company name, address and “current” POC)

REFERENCE: Request for Proposal FA4890-18-R-0001, MQ9 CAT/CWD Contract

SUBJECT: Letter of Consent to Release Past and Present Performance Information to (XX Company)

To whom it may concern, We are currently participating as a (subcontractor/teaming partner) with (prime contractor or name of entity providing proposal) in responding to the Department of the Air Force, (location) Request for Proposal (solicitation number) for the (program title or description of effort).

We understand that the Government is placing increased emphasis on past performance in order to obtain best value in source selections. In order to facilitate the performance confidence assessment process we are signing this consent form to allow you to discuss our past and present performance information with the prime contractor during the source selection process.

Respectfully, (Signature and Title of individual who has the authority to sign for and legally bind the company)

Attachment 2

Past Performance Questionnaire and Cover Letter

**FOUO -- When completed, this document is Source Selection Sensitive IAW FAR 2.101 AND 3.104**

Sect ion 1: Contract Identif icat ion

A. Contractor (Company/Division): __________________________________________________

B. Contractor Cage Code: __________________________________________________________

C. Contract Number: ______________________________________________________________

D. Contract Type (e.g., FFP, FPIF, CPIF, CPFF, etc.): ____________________________________

E. Program Title: _________________________________________________________________

F. Brief Program Description: _______________________________________________________

G. Period of Performance:

1. Original Schedule (assuming all options exercised):

Beginning Date _______________________ through __________________________

2. Current Schedule (assuming all options exercised):

Beginning Date _______________________ through __________________________

3. Reason for difference (if applicable): _______________________________________

H. Contract Dollar Value

1. Awarded contract dollar value (assuming all options exercised): $________________

2. Current contract dollar value (assuming all options exercised): $ _________________

3. Reasons for difference between original and current contract dollar value (if applicable):

I. Description of work performed:

J. Was this a competitively awarded contract? ☐ Yes ☐ No

K. Contractor’s Role: ☐ Prime Contractor ☐ Subcontractor ☐ Key Personnel

Sect ion 2: Customer or Agency Identif icat ion

Note: If offeror holds or has held other contracts with your agency/organization in the last three (3) years, please complete separate Past Performance Questionnaire forms for those contracts as well.

A. Customer or agency name: _______________________________________________________

B. Customer or agency description (if applicable): _______________________________________

C. Geographic description of work performed under this contract (i.e., local, nationwide, worldwide, other Commands): _____________________________________________________________________

Sect ion 3: Respondent Identif ication

A. Respondent’s name: ____________________________________________________________ B. Respondent’s title: _____________________________________________________________ C. Respondent’s phone/fax number/e-mail address: ______________________________________ D. Length of time (number of years/months) respondent worked on subject contract and description of responsibility/position/role: __________________________________________________________ E. Other suggested points of contact: __________________________________________________

Sect ion 4: Performance Information

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

Code Performance Rating

E EXCEPTIONAL – Performance meets contractual requirements and exceeds many requirements to the Government’s benefit. The contractual performance being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VG VERY GOOD – Performance meets contractual requirements and exceeds some requirements to the

Government’s benefit. The contractual performance being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – Performance meets contractual requirements. The contractual performance being assessed contains some minor problems for which corrective actions taken by the contractor appear or was satisfactory.

M MARGINAL – Performance does not meet some contractual requirements. The contractual performance being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance being assessed contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N/A NOT APPLICABLE – Unable to provide a rating. Contract did not include performance for this aspect, performance was not observed, or information was not available. Do not know.

Please provide detailed narrative comments to support your ratings. At a minimum, please discuss each response for which you indicated E (Exceptional), M (Marginal) or U (Unsatisfactory) in response to the questions below (use additional sheets, if necessary).

1. Quality of Product or Service E VG S M U N/A

Ability of Contractor to provide safe, reliable MQ9 CAT/CWD services to meet and/or exceed service metrics/specifications of the contract;

provide timely proposals; respond to short notice requirements; provide and adhere to quality control/management plan (when required). Ability of contractor to identify and/or respond to identified quality discrepancies with thorough root-cause analysis and effectives remedies

Explanation:

2. Schedule E VG S M U N/A

Ability of Contractor to provide deliverables/reports required by the contract on time.

3. Cost/Price Control E VG S M U N/A

Ability of Contractor to: provide and project accurate contract costs estimates involving new work requirements and cost reimbursables;

track and control costs; meet and perform within negotiated costs;

provide current, accurate and complete invoices/billing; submit cost reporting information in a timely manner; document annual costs; meet cost/price performance targets and contingencies (i.e., changes, claims, request for equitable adjustments, request for proposals, etc.).

4. Business Relations E VG S M U N/A

Ability of Contractor to: maintain effective relationship between key Contractor personnel and key Government personnel; manage, resolve problems and respond to and/or integrate changes in mission-related requirements; respond and act on customer feedback.

5. Management of Personnel E VG S M U N/A

Ability of Contractor to: attract, recruit, hire, train and retain qualified management and technical personnel to accomplish PWS requirements;

manage subcontractors to include identification and resolution of subcontractor problems; ensure continuation of services during personnel absences or vacancies; replace/fill vacancies within timeframe specified;

maintain training/certification currency.

6. Security E VG S M U N/A

Ability of Contractor to: obtain appropriate company and personnel security clearances in a timely manner; ensure personnel comply with applicable security requirements; safeguard classified materials.

7. Transition E VG S M U N/A

Ability of contractor to transition into assuming full performance responsibility from the incumbent contractor; to attract, recruit, hire, train and provide qualified management, and key and technical personnel during the transition period and throughout the contract performance period to accomplish mission requirements

8. Utilization of Small Business E VG S M U N/A

Ability of Contractor to comply with Small Business Subcontracting Plan (Large Businesses only); meet small business subcontracting goals as stated in the contract (Large Businesses only); meet the Limitations on Subcontracting IAW FAR 52.219-14.

Section 5: Narrative Summary

A. Was this contract partially or completely terminated for default or convenience or is there any pending terminations? (Place an “X” by all that apply.)

Yes No Default Convenience Pending Terminations

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.).

B. Would you have any reservations about having this contractor perform again on one of your critical and demanding programs?

Additional remarks:

Respondent’s Signature Date

Respondents’ Name

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

E-Mail to: accamic.pkb.mq9recomp2018@us.af.mil

DEPARTMENT OF THE AIR FORCE

HEADQUARTERS AIR COMBAT COMMAND

ACQUISITION MANAGEMENT AND INTEGRATION CENTER

JOINT BASE LANGLEY-EUSTIS VA

FOR OFFICIAL USE ONLY -- PAST PERFORMANCE QUESTIONNAIRE COVER LETTER

1. The Air Combat Command (ACC) Acquisition Management and Integration Center (AMIC) is in the process of selecting a source for the Air Combat Command MQ9 Contract Aircrew Training (CAT) and Courseware Development (CWD) requirement.

2. One of the considerations in proposal evaluation is the verification of each offeror’s past and present performance on contracts which reflect the offeror's ability to perform on the proposed effort. We depend on information received from agencies such as yours, having had first-hand experience with an offeror, for evaluation of the offeror's performance on those contracts. Specifically, we are looking for past performance information in the following areas:

a) Quality of Product or Service

b) Schedule

c) Cost/Price Control

d) Business Relations

e) Management of Personnel (Including Subcontractors)

f) Security

g) Transition

h) Utilization of Small Business (Large Business Only)

3. Your organization has been identified as a source to evaluate the offerors past and present performance and to release of such information to our office. Please have an individual that is knowledgeable of the contractor’s day-to-day operations and overall contract performance complete the attached questionnaire as thoroughly as possible and provide comments wherever applicable. For any rating of Exceptional, Marginal or Unsatisfactory confidence, please provide an explanatory narrative to support the rating. The narratives need not be lengthy, but should be detailed and descriptive. Please return the completed performance questionnaire not later than TBD. Please do not send the completed questionnaire to the offeror. Once the questionnaire is completed, it becomes Source Selection Sensitive and should be handled accordingly. Please return the completed questionnaire via email to the following:

ACC AMIC/PKB

Attn: Capt Hannah J. Kosirog and Ms. Imelda A. Reantaso 129 Andrews Ave, Suite 110 Joint Base Langley-Eustis VA 23665-2788 Phone: (757) 225–2153 / 5797 Email: accamic.pkb.mq9recomp2018@us.af.mil

4. Your time and consideration in returning the completed questionnaire by TBD will be greatly appreciated. If you have any questions or concerns, please contact the Procuring Contracting Officer Capt Hannah J. Kosirog at (757) 225-2153 or Ms. Imelda A. Reantaso at (757) 225-5797. Any relevant information you have would be vital in our assessment of the aforementioned contractor. Thank you for your assistance.

ATTACHMENT 3

Technical Factor Cross-Reference Matrix

As part of Offerors’ proposals, a separate cross-reference matrix shall be completed and submitted with Volume I - Technical. All referenced paragraphs include all subsequent subparagraphs (for example, 5.0 includes 5.1, 5.2, 5.2.1, etc.).