PWS_21_April_2016_Draft.docx

PERFORMANCE WORK STATEMENT

FOR

F-15E, F-16 and F-22A

CONTRACT AIRCREW TRAINING

COURSEWARE DEVELOPMENT

AND

CONTINUATION TRAINING

DRAFT

Contract Number: FA4890-XX-C-00XX Solicitation Number: FA4890-16-R-0007

21 Apr 2016

TABLE OF CONTENTS

SECTION PAGE

SECTION 2 – SERVICE SUMMARY 15

APPENDIX 4 - INSTRUCTOR USE AS FLIGHT MEMBERS IN FTU, MQT and CT MISSION

APPENDIX 6 - CONTRACTOR DEVELOPMENT AND MAINTENANCE OF MTC

ATTACHMENTS

ii

SECTION 1 - DESCRIPTION OF SERVICES

1.0. SCOPE OF WORK. The contractor shall furnish all personnel, equipment, tools, materials, supervision, and all other items and services that are required to perform F-15E, F-16, F-22A Contract Aircrew Training (CAT) Courseware Development (CWD) to include Instrument Refresher Course (IRC) Instruction, Distributed Mission Operations (DMO) and Distributed Mission Training (DMT). Estimated workload and performance locations for CAT to include IRC and DMO, and CWD are specified in Appendix 1. Additional sites supporting F-22A and F-35 Training could be added to this contract at a later date. The contractor shall perform to the standards specified in this contract.

1.1. GOALS. The goals of this contract are to maximize operational effectiveness and combat capability, and to preserve Air Force personnel and material resources.

1.2. GENERAL TASKS. The following paragraphs contain those tasks required to accomplish CAT and CWD in accordance with the requirements of this PWS. The specific tasks for this contract are divided into three categories:

(1) CAT to include IRC and DMO/DMT

(2) CWD to include Briefing Room Interactive (BRI), Syllabi and Training Task Lists (TTLs) at F-15E FTU.

(3) Other General Tasks as required by the Government.

1.2.1. Contract Aircrew Training (CAT). The contractor shall conduct academic and training device instruction, to include DMO/DMT support, in support of syllabi, training plans, event lesson plans, and continuation training (CT) to formal course students and permanent party aircrew to accomplish required event objectives and specific event tasks. Academic instruction shall be accomplished during the hours of operation as specified in paragraph, 4.6. Academic instruction shall include academic platform training and remedial training. For the purposes of SJ (4TS) vault/Learning Center, the contractor will monitor classified interactive courseware (ICW) instruction periods. The ICW monitor must be available to answer questions and report system problems to the lead GSME or designated representative should they occur; however the monitor need not remain in the training room as long as the student has access to them. The contractor will receive CAT credit against the workload in this contract for classified ICW lessons. Likewise, training device instruction to include any cockpit familiarization trainer (CFT), cockpit procedures trainer (CPT), integrated aircrew trainer (IAT), aircrew training device ATD), part-task trainer (PTT), Mission Training Center (MTC) etc. shall be conducted during the hours of operation as specified in this PWS. In addition to the specific tasks outlined below, instructor duties shall consist of revision and development of student training lesson plans/mission files as syllabus or aircraft procedures change due to mission/event or safety requirements. This includes providing Air Force or contract maintenance personnel with event data to transform training device events into software format for entry in the training device. The required mix of dual-qualified (academic and training device instructors) contract personnel will be left to the discretion of the contractor. Refer to Appendix 1 for workload estimates applicable to CAT.

1.2.1.1. Standards of Performance for Instructors. The standards of performance for contract instructors shall be equivalent to completion standards of the applicable Instructor Upgrade Training Course and the Classroom Instructor Course (CIC). The contract instructors referred to in this document as Contractor Subject Matter Experts (CSMEs) shall provide academic and training device instruction to allow students to achieve the learning objectives associated with applicable syllabi or training plans. In general, accomplishment of learning objectives shall be evaluated by written tests, training device events, and in-flight instruction. Deficiencies in student academic objective achievement identified by test trend analysis shall be presented at the Curriculum Reviews (paragraph 1.2.2.7). The contractor shall provide measures to correct identified trends. CSMEs shall have a working knowledge of all applicable publications and use these publications, as required, while providing instruction. Air Traffic Control service and radio calls used during academic and training device instruction shall be in accordance with the most current edition of the Federal Aviation Regulation Handbook, local directives and current applicable AFTTP manuals. The Government will provide controlled access to classified manuals.

1.2.1.2. Academic Instruction. The contractor shall perform academic instruction using lesson plans to accomplish required lesson tasks. The CSMEs shall perform the following tasks:

(1) Prepare classroom for instruction

(2) Issue lesson-related materials if/as required. This does not include individual student publications distributed by Government personnel, such as, any operational Technical Orders (T.O.), Air Force Regulations (AFR), Air Force Handbooks (AFH), Air Force Instructions (AFI), and/or Wing Instructions.

(3) Perform academic instruction as required by the applicable syllabi or training plans.

(4) (FTU only) Monitor self-paced and computer-based instruction to provide academic instruction as required. The contractor shall be responsible for the proper use of IAT and ATD equipment and shall report any equipment problems to the lead Government Subject Matter Expert.

(5) (FTU only) Provide make-up instruction of academic lessons to students who have missed class or have failed an examination.

(6) Provide remedial student training in accordance with the appropriate syllabus or training plan.

Remediation shall be scheduled by the contractor and coordinated with the GSME. Remedial training shall be scheduled to allow continued normal progression in the syllabus or training plan.

(7) Provide IRC instruction as required in Appendix 1.

(8) (FTU only) Review desired learning objectives with students in preparation for examination.

(9) (FTU only) Administer and score examinations. (Attachment 7)

(10) (FTU only) Accomplish trend analysis and evaluation as described in AFMAN 36-2234 and AFH 36-2235, Volume 12. Analyze all examination results for faulty questions and deficient instruction.

(11) (FTU only) Develop, review, and respond to end-of-phase and end-of-course critiques of academic instruction. Coordinate all critiques IAW the governing syllabus. Coordinate all student comments and courseware corrections, to include errata sheets, with the Government prior to use in the classroom. Provide completed critiques/students comments to site Subject Matter Experts (SME) for review.

(12) When required, perform as flight evaluation board or mishap (i.e., safety and/or accident) investigation board witness.

(13) (FTU only) Manage academic programs (i.e., configuration control) to comply with AFIs.

(14) (FTU only) Maintain continuity folders for each course taught.

(15) (FTU only) Maintain audiovisual library and lesson courseware. This includes as a minimum, posting changes, maintaining the master lesson courseware (contractor produced courseware only) for all syllabus-required lessons (including Air Force taught lessons). Master Lesson courseware files shall be maintained electronically. Hardcopy files will be produced at the request of the Government.

(16) (FTU only) Manage hardware/software (classroom computers, monitors, computer learning stations, ICWs, etc.) and any network associated with courseware production/distribution, if applicable.

(17) (FTU only) Maintain an academic courseware reference library. Library should be capable of online access (TMS/LMS equivalent) for unclassified lesson materials. See para 1.3.3.6.1. This includes any T.O. reference notes, syllabus related documents, IRC material, publications, etc. used in support of courseware production.

1.2.1.3. Training Device Instruction. The contractor shall perform training device missions/events using event lesson plans to accomplish required event tasks. CSMEs shall perform the following tasks:

(1) (FTU only) Review each applicable student’s grade book prior to brief.

(2) Prepare/pre-brief students to perform the scheduled event if/as required.

(3) In accordance with the approved training manual, syllabi, and/or briefing guide, conduct thorough briefings and debriefings for all training device events. All syllabus objectives and tasks shall be covered commensurate with time allotted.

(4) Address (within time allotted) 100% of all required items in the briefing guide within the allotted briefing time period.

(5) Accomplish (within time allotted) 100% of the specified event tasks during the training device period, unless lack of student progress or maintenance problems will not allow completion. Non-effective training device events will be rescheduled. When not stated in the specific syllabus, the local Government representative may approve alternative training methods due to device non-availability IAW the applicable AFI.

(6) Instruct students in such a manner that required proficiency levels are met with normal student progression.

(7) Critique students verbally on all errors committed during the course of the training. Provide real-time instruction on corrective procedures and/or techniques to help avoid repetition of errors.

(8) (FTU only) IAW the approved debriefing guide, conduct a thorough event debrief for all training device events. All syllabus objectives and tasks shall be covered.

(9) (FTU only).Record student performance on individual event grade sheets in accordance with applicable AFIs and local standards. End of-phase minimum standards are listed in the applicable formal course syllabi. Tasks that are not accomplished shall be annotated on the student’s “unaccomplished” task logs.

(10) (FTU only).Develop, review, and respond to end-of-phase and end-of-course critiques of training device instruction. Provide completed critiques/students comments to the appropriate site SME for review.

(11) Provide MTC console operation/support as required/directed by the Government to support MTC operations and local and Large Force Employment (LFE) DMO events.

(12) Provide Air Force and contract maintenance personnel with event data required to transform training device events into software format for entry into the training device.

(13) Develop necessary scenario and mission files to support the IAT, ATD, and MTC training devices (e.g., Training Initial Conditions (TIC) files for the F-15E, F-16C, and F-22 MTC).

(14) Attend flight safety meetings, commander’s calls, intelligence briefings, and other aircrew meetings as required by the Government.

(15) Support wing sponsored tours as required by the Government.

1.2.2. Courseware Development (CWD). (FTU only) Contractor personnel shall develop, review and revise courseware to support academic and training device instruction, and flight phases of the training system covered under this contract. The contractor shall develop all courseware using the current, updated model of ISD as defined in AFMAM 36-2234 and AFH 36-2235. Courseware materials will support formal course programs, Mission Qualification Training (MQT) and CT programs and may be used for resident and non-resident training. Courseware includes, but is not limited to, the following: objectives hierarchy, Media Selection and Syllabus report, lesson format guides, student training materials, and ICW lessons. Aircraft hardware, software, tactics, local course rules, flight information publications, and safety publications affect courseware materials. Products submitted to the Government as new, revised, or reviewed will be submitted to the Government in a hardcopy with electronic media files. Products with errors shall be corrected and the entire product resubmitted for acceptance by the Government. After the Government has accepted a lesson, report, or other product as specified in the contract, the contractor will deliver the final corrected product both in electronic format and hardcopy NLT five business days after the acceptance date. The contractor shall provide the required number of Subject Matter Experts (SMEs) for CWD.

1.2.2.1. Instructional Systems Development (ISD). (FTU only) Contractors will build training programs in accordance with ISD guidance set forth in ACCI 36-2250. ISD will encompass the total training system. Contractor personnel will have a working knowledge of the ISD model commensurate with his or her level of involvement in the ISD process. Contractor personnel shall also have a working knowledge of all applicable Government regulations, instructions, procedures, technical orders, and other publications.

1.2.2.2. Existing Courseware. (FTU only) Existing courseware will be transferred to the contractor in its current condition. All courseware will be made available to the incoming contractor during phase-in on a non-interference basis.

1.2.2.3. Courseware Materials. (FTU only) The contractor shall develop and produce the following courseware materials described in Appendix 7, Required Courseware Reports. (NOTE: Refer to Appendix 1 for workload estimates applicable to CWD).

1.2.2.4. Courseware Development Tasks. (FTU only) The contractor shall perform the following:

(1) Develop new, review and revise all scheduled courseware and related materials.

(2) Analyze test items and cumulative data for trends as defined in AFMAN 36-2234 and AFH 36-2235 and maintain analysis results in the corresponding lesson’s production folder.

(3) Pursue the use of current technology, teaching tools, and techniques that are compatible with Government media systems.

(4) Reproduce, collate, compile, workbooks (paper copy), training manuals, CD/DVDs, etc., for inclusion in students academics. Work with FTUs to insure arriving students are issued appropriate training materials.

1.2.2.5. Courseware Review and/or Revision (FTU only). Courseware materials are reviewed and/or revised on scheduled, out-of-cycle, and urgent requirements. The contractor shall review and/or revise courseware materials as stated in Appendix 1.

(1) New Development and Scheduled Review, Revision A New lesson equivalent involves complete development work and is assigned a full workload rate of 1.0. Scheduled courseware reviews and/or revisions occur during the normal 2-year revision cycle and are scheduled on the CDS as new, revision or review. A Review is assigned a workload of .1(1.0 is equal to the amount of work required to develop the lesson from the beginning) and is intended to evaluate the courseware for further revision and to incorporate minor courseware changes. A Revision involves a substantial work effort and is assigned a higher revision rate, for example, 0.4.

(2) Major Block or System Changes. The contractor shall develop new courseware or revise existing courseware/syllabi in response to major block or system changes to the applicable Mission Design Series (MDS). The GSME will furnish all required event details, timelines, and all required technical data to the contractor as soon as it is available. The lead GSME and contractor will make any necessary adjustments to the Courseware Development Schedule (CDS).

(3) Out-of-Cycle Changes. These changes are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing academic and training device courseware in response to formal syllabus, T.O., equipment modification, or AFI changes which affect the content of the lesson. The lead site SME (e.g.: Det 15/CC or designated representative) will notify the contractor of the requirement for the change and will furnish all required event details. The changed courseware shall be completed by the contractor within 14 calendar days of notification, or completed and approved by the appropriate GSME prior to instruction (whichever is later). No additional workload credit is given for these small and rare occurrences.

(4) Urgent Action Directive (UAD). The contractor shall update existing courseware in response to any UAD issued by HQ ACC on an as-required basis. The lead site SME will furnish all required event details. Courseware UAD changes shall be completed within 48 hours after notification or completed and approved by the lead GSME prior to instruction (whichever is later). No additional workload credit is given for these small and rare occurrences.

1.2.2.6. Briefing Room Interactive (BRI) Program Development. (FTU only) The contractor will provide personnel to meet programming and graphic illustration requirements for BRI. Contract personnel shall produce, update, and revise mission briefing materials using GFE and/or CFE resources. Briefing materials will support formal course programs and may be used for resident and/or non-resident training. The Government shall provide a SME for BRI product development. The 4 OG (or add-on wings as modified to the contract) will appoint a BRI Project Officer to establish the roadmap and accept the final BRI product. The BRI Project Officer and the BRI SME could be the same person.

1.2.2.6.1. Existing BRI Materials. Existing BRI materials will be furnished to the contractor as an example for future production.

1.2.2.6.2. BRI Product Development. The contractor will apply standard web design procedures toward the development of F-15E sortie briefs. The contractor will work with end-users and project managers to create applets, servlets, and supporting HTML pages to provide easy to use and visually appealing graphical browser interfaces. The contractor will work with Government SMEs to develop baseline BRI flight and MTC briefings and to provide the capability for the end-users’ development of customized briefings. The contractor will supply photo manipulation, graphic illustrations and animations to support BRI.

1.2.2.6.3. BRI Products. The BRI SME will provide descriptive guides and animation scripts for each new BRI briefing and provide corrected scripts for each briefing revision. The Government shall furnish all required video in the required format to support BRI product development.

1.2.2.6.4. BRI Scheduled Review and Revision. The contractor shall review and/or revise BRI materials as stated in Appendix 1. The GSME (with concurrence from the BRI Project Officer) has final approval on the amount of credit received for the work effort. BRI courseware materials are reviewed and/or revised on scheduled, out-of-cycle, and urgent requirements.

(1) BRI Out-of-Cycle Changes. These revisions are minor in nature and occur outside the normal review and/or revision cycle. The contractor shall update existing BRI briefing in response to formal syllabi, T.O. or AFI changes which affect the content of the brief. The BRI Project Officer through the GSME will notify the contractor of the requirement for the change and will furnish all required event details. The revised BRI brief shall be completed by the contractor within 14 calendar days of notification, or completed and approved by the BRI Project Officer prior to implementation (whichever is later). Out-of-cycle changes are not incorporated in the workload estimate for BRI briefings and no workload is given for these small and rare occurrences.

(2) BRI Urgent Action Directive (UAD). The contractor shall update BRI briefings in response to any UAD issued by HQ ACC on an as-required basis. The BRI Project Officer through the GSME will furnish all required event details. BRI UAD changes shall be completed within 48 hours after notification by the GSME, or completed and approved by the BRI Project Officer prior to implementation (whichever is later). No workload is given for these small and rare occurrences.

1.2.2.6.5. BRI Hardware. All BRI hardware allocated for ACC FTU Briefing Rooms is Government owned. The contractor will be required to be familiar with how the equipment operates and assist in its use.

1.2.2.6.6. BRI Software. The contractor must submit a list of any recommended software products they intend to purchase for BRI enhancement or maintenance to ACC Training Support Squadron (TRSS) for approval. If the contractor development station is connected to the base Local Area Network (LAN), they can only use ACC Enterprise approved programs. No additional costs will be passed on to the Government for acquiring such software.

1.2.2.7. Joint Curriculum/Courseware Review Meetings (FTU only). As required, joint curriculum and courseware review meetings shall be conducted at least quarterly after training services have begun and shall be on dates recommended by the contractor and approved by the lead GSME. These meetings shall be held at the place of performance in a facility designated by the lead GSME or his designated representative. Training and courseware problem areas, scheduling, and open training issues shall be discussed and resolved. If resolution of problem areas or training issues requires action outside the scope of this contract then the Contracting Officer (CO) must approve required actions.

1.2.2.8. Courseware Development Schedule. (FTU only) The contractor shall develop, coordinate, and produce a definitive CWD schedule that shall identify the milestones and time phasing of CWD that will occur during the next fiscal year. Special emphasis shall be given to milestones at which key ISD tasks or events produce deliverable data or intermediate products of the CWD process. The contractor shall provide the initial CWD schedule to the lead GSME or his designated representative no later than 45 days after contract award. For subsequent option years, the contractor shall provide the CWD schedule to the lead site SME annually no later than 30 calendar days prior to the beginning of each fiscal year in which it is to be effective. The lead site SME will have 15 calendar days to notify the contractor of acceptance of, or the required modifications to, the CWD schedule and updated as necessary throughout the contract. (See Attachment 11) The CDS will be updated and coordinated at intervals determined by the Government to meet FTU requirements

1.2.2.9. Courseware Development Standards (FTU only). Contractors shall build Courseware (CW) training materials IAW ISD guidance set forth in AFI 36-2201, AFMAN 36-2234, and AFH 36-2235. Contractor shall use DoDI 1322.26, Development and Management of Interactive Courseware (ICW) for Military Training as a guide for developing interactive courseware (ICW) as noted in AFH 36-2235. The contractor shall use the following standards and objectives to develop courseware:

(1) Aviation Industry CBT or ICW Committee (AICC).

(2) Advanced Distributed Learning (ADL) Network, Sharable Courseware Object Reference Model (SCORM). Courseware interchange and run time requirements (such as SCORM) shall allow flexibility of content use and deployment of the courseware.

(3) Employ metadata characteristics including a listing of commonly defined fields for each learning object.

These fields shall adhere to an accepted set of rules. Creating, handling, and storing the data electronically transferring the information shall use common standards of operability.

(4) For this contract, all ICW will be produced in, or converted to a format compatible with the Air Force Standard Desktop Configuration and shall be developed to the standards listed in ACCI 36-2250. All non-ICW academic courseware will be produced with a PowerPoint or better system to industry standards for high fidelity graphics presentations. ICW/CBT lessons are considered Level II lesson and instructor led lessons are considered Level I lessons.

(5) All training materials must be developed using the current Air Force Enterprise System

1.2.2.10. Syllabus and Training Task List (TTL) Development (FTU only). Syllabus and TTL development and revision shall be accomplished IAW ACCI 36-2252 and will also include monitoring and analyzing training performance of students in existing syllabi with the goal of continually improving instructional standards. The contractor’s ISD duties will include monitoring of academic training, device training, and flight activities to ensure accurate assessment and revision of training programs on a continual basis. The objective of all syllabi will be quality training conducted efficiently using available resources. Syllabus development duties will include providing constructive feedback/input to the training development process. The syllabus/TTL developers shall have operational and/or training experience similar to an Instructor /SME (I/SME) and shall perform I/SME duties for all aircrews IAW approved syllabi once appropriate I/SME training has been completed.

1.2.3. Additional Tasks. The contractor will perform the following identified tasks in performance of this contact.

1.2.3.1 Defense Instructional Technology Information System (DITIS) (FTU only). The contractor shall report all ICW produced to the DITIS for inclusion, or waiver of inclusion, into the DoD ICW inventory in accordance with Department of Defense Instruction (DoDI) 1322.26. The contractor will provide a copy (electronic) of any DITIS report to the appropriate GSME when an ICW lesson is developed and/ or revised IAW the DITIS reporting requirements.

1.2.3.2 Operational Test and Evaluation (OT&E) Support. The contractor may be required to provide support (requested by SME or delegated Government representative) for OT&E of training devices at the place of performance. If OT&E support is required then workloads used will be charged against unit training hours unless situations warrant a special arrangement (Virtual Flag type test and evaluation).

1.2.3.3. Required Reports. The Contractor shall prepare and submit reports as required by this contract to the Local Detachment, Government SME, COR and CO, as required. For a list of required reports, refer to Appendix 7.

1.2.3.4. Mission Preparation for DMO/Virtual Flag Missions. For the sites that require DMO missions or Virtual Flag support, the following is a list of duties as a minimum associated with DMO mission preparation: (see Para. 1.2.3.4.1 and 1.2.3.4.2 for FTU and Non-FTU specific duties). The quantified workload is included in the training device workload tables for each site.

(1) Mission Planning Data Cards

(2) Attack Cards

(3) Communication Cards

(4) Event Tickets

(5) Mission Cart Joint Mission Planning System (JMPS) loads

(6) Maps and target/target offset imagery

(7) Download/print mission materials, briefing slides etc. that will be required for the mission aircrew.

(8) Provide mission overview in sufficient detail to familiarize participating aircrews with mission profile and products

(9) Scheduling will be IAW with PWS Para 4.1.5.3.

1.2.3.4.1. (Operational Sites). The contractor will conduct all necessary or requested pre-mission planning in order to facilitate mission execution.

1.2.3.4.2. (FTU) Formal course CSMEs will have limited duties with respect to DMO/Virtual Flag Missions. They will set up and attend VTC briefs/debriefs in addition to manning the Instructor Operating Station (IOS) and/or performing cockpit duties as flight members, when required. A minimum of one CSME will be available for the entire time. Additional crews/cockpit duties will be allocated based on instructor availability and will not impact formal course training unless deemed appropriate by the 4 OG. A baseline accounting for projected participation is included in Appendix 1.

1.2.3.5. Master Files. All master files are the property of the Government. At the completion of this contract, the contractor shall provide the Government with the Master Files and any source code for all products developed under this contract. During the term of this contract the Government shall have and may request access to completed and accepted Master File materials prior to the completion/termination of this contract. In this regard, upon request, the contractor shall provide the Government access to Master Files. The following table reflects the required working documents and related Master Files for the different products of the ISD process. The Master Files shall be maintained as electronic files (as is applicable), hard copies, and any other media as specified in this table.

TRAINING SYSTEM MEDIA CHART

1.2.3.6. Training Management System (TMS)/Learning Management System (LMS) (F-15E FTU).

1.2.3.6.1 With TRSS Detachment 15 and 4TS guidance, the contractor will utilize the off-the-shelf (COTS) Success Factors software currently in use at Seymour Johnson AFB for the management of the FTU TMS/LMS. The contractor will obtain a site license and provide a server to host the system. The contractor shall be prepared to provide licenses for up to 500 users. The Government will provide a TMS/LMS database, data and files as well as any source codes to allow for startup. The contractor shall maintain and be responsible for the TMS/LMS functionality.

1.2.3.6.1.1. The contractor shall provide personnel (reference PWS 4.1.5.1) to ensure the TMS/ LMS system operates effectively and efficiently. The contractor will manage instructor, student and organization support resources, training device, and facility resources. Additionally the contractor will manage all formal course syllabi to include (but not limited to); course flow, prerequisite checking, unaccomplished tasks, initial qualifications, grade books, grade sheets and Graduate Evaluation Reports. The LMS Knowledge Portal provides an internet based portal to manage all electronic training references, courseware, CBT and other academic instruction for the F-15E community. The Contractor will provide system training to ensure all knowledge/requisites are met in order to access the system.

1.2.3.6.1. Unclassified material shall be accessible from the unclassified LAN, while all classified material shall be located on a classified server IAW Local Operating Procedures, with password controls. Passwords will be provided to all current students, instructors, and upon request through the 4TS CC.

1.2.3.6.2. This capability shall be provided with no additional workload on the LAN and information management staff. The contractor will possess network operating maintenance capability sufficient to support this database and to meet the computer/network needs of all contractor personnel. The contractor will provide the expertise to program and manipulate the management system at the root level allowing maximum flexibility and responsiveness to emerging FTU/TRSS database requirements. The contractor shall provide dedicated on-site personnel to manage and support the TMS/LMS.

1.2.3.6.3. Systems must be compatible with and approved by the LAN manager. Additionally, all systems and operation must be in compliance with all Government security regulations.

1.2.3.6.4. TMS/LMS database(s), data, reports, source code, and files developed for/under this contract are the property of the Government. During the term of this contract, the Government shall have and may request access to all completed/accepted TMS/LMS materials prior to completion/termination of this contract. In addition, all data will be transferred to a compatible computer/server(s) at Government direction prior to contract termination.

1.2.3.6.5. The contractor shall have all licenses, hardware, software and the authority to operate at contract start. As part of their transition plan (IAW PWS 1.3.1), the contractor shall develop and provide a TMS/LMS implementation strategy with specific phased milestones to meet Government system performance requirements. See PWS Attachment 14 for specific TMS/LMS functionality, terms and definitions.

1.3. CONTRACTOR REQUIRED PLANS. The contractor shall provide the following plans in support of this contract.

1.3.1 Transition Plan. The contractor shall develop a Phase-In/Phase-Out-Plan. This plan will be delivered to the CO concurrently with the contractor’s proposal. The Phase-In portion of this plan shall detail how the contractor will meet Phase-In requirements including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events, TMS/LMS implementation/timing and plans for mitigating risk factors. The initial cadre of instructors shall be certified by the Government IAW the contractor's approved training and certification plan, prior to the beginning of their training responsibilities. The incoming contractor shall interface with Government personnel in a manner that minimizes disruption of training activities during the phase-in period. Alternate plans addressing the need to train and certify new contractors if the incumbents are not retained, are also required. The Phase-Out portion of this plan shall address how the contractor will ensure continuity of services in the event the incumbent contractor does not receive the follow-on award, including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events. The contractor will also provide all databases, continuity books and software user guides. The contractor will coordinate with any offices/agencies, as required, to establish transfer of site licenses for contractor provided software that will be retained by the Government. The plan will also address how the incumbent contractor will train and certify new instructors if the incumbents are not retained. The plan must also address how the contractor will provide for a smooth/uninterrupted transition of the incumbent personnel if the incoming contractor wants to retain such personnel.

1.3.2. Strike Mitigation Plan. The contractor shall formulate and submit a realistic Strike Mitigation Plan which will be delivered to the CO within 10 business days of contract award. The plan will specifically address the contractor’s strategy to continue service during any labor disputes. At a minimum, the plan shall address 1) Alternate sources of manning to replace the striking workforce; 2) Detail priority actions in the event the contractor cannot cover 100 percent of the requirement; 3) Time phasing to allow for ramp up of manpower, clearances, etc.; 4) Draw clear lines of authority; 5) Identify the company’s Program Manager to be responsible for coordination with the CO and COR/ ACC TRSS PM, Det/CC, Lead Site SME and Base Leaders as required, both prior to and during a strike; 6) How the contractor plans to maintain security; 7) Acknowledge the company’s responsibility of time notification/communication and coordination with the Contracting Office from the time a known problem may exist.

1.3.3. Instructional Systems Development Management Plan (ISDMP). The contractor shall develop, produce, and provide an ISDMP to the CO concurrently with the contractor’s proposal. CWD personnel shall have a working knowledge of the model of ISD commensurate with his or her level of involvement in the ISD process. CWD personnel shall also have a working knowledge of all applicable regulations, instructions, procedures, Technical Orders, and other publications listed in this PWS. The contractor’s ISDMP shall describe the ISD activities to be performed during the analysis, design, development, and implementation of the training system. The principal use of this ISDMP is to provide the program management agency a basis for evaluating the effectiveness of applying the ISD process over the life cycle of the training system. (See Attachment 10 for format and content.)

1.3.4. Training Workload Management Plan (TWMP). The contractor shall develop and submit a TWMP concurrently with the contractor’s proposal which outlines its management approaches, methods, innovations and policies for ensuring all required aircrews will be trained in accordance with this PWS. This plan shall include workload analysis and long range planning, as well as proposed scheduling procedures. The plan shall include the contractor manning level and mix to accomplish student training and courseware development requirements represented in the workload. The contractor shall provide a manning workload tables that identifies all proposed manning, the manning mix, and distinguish between full and part time employees for both CAT and CWD. The contractor shall provide a CWD chart representing the estimated development time for each hour of ICW and instructor-led non-ICW lessons identifying the percentage of work each specialty on the CWD team contributes.

1.3.5. Instructor Training and Certification Plan (ITCP). The contractor shall develop, deliver, and implement an Instructor Training and Certification Plan to the CO concurrently with their proposal. The plan shall discuss how the contract instructors will meet the standards outlined in this PWS. The CO will notify the contractor of acceptance or required modifications to the plan not less than 15 business days after contract award. As required, the contractor shall make appropriate modifications and obtain acceptance of the revised plan from the CO within 15 business days of receipt. Upon acceptance of the plan, the contractor shall deliver a copy of the plan to the appropriate lead site SME within 5 calendar days. The plan shall include as a minimum, the instructor qualification requirements for each major block of lessons and each training device event to be instructed, qualification/evaluation performed before a previously qualified instructor instructs, and written notification of each instructors’ qualifications for conducting unmonitored student instruction. Instructor qualification consists of satisfactory instruction of students in the presence of a qualified instructor. Instructors shall be qualified in each lesson and training device mission that they instruct. All individuals who perform instructor duties must be certified by the lead site SME prior to formal student instruction. This section shall also describe the ISD training provided to personnel to accomplish the CWD effort. Special emphasis shall be placed on a description of any required training in the specific technical approach, methods, and procedures used to apply the ISD process to the training system. This section shall also identify the quantities, types, and skills of personnel requiring ISD training. This section shall present scheduling information for ISD training and include a description of the events, periods, and duration of training. Scheduling information should be tied to, and correlated with, other significant program milestones.

1.3.6 Quality Control Plan. The contractor shall formulate and submit a Quality Control Plan to the CO concurrently with their proposal that specifically addresses the contractor’s Quality Program. The QCP shall contain, as a minimum, the items listed in paragraphs, a, b, and c below.

(a) Describe the inspection system used to cover all services listed in the Services Summary (SS) (refer to Section 2). The description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Areas shall include, but are not limited to, in-progress training, reviewing documentation, utilizing student critiques, questioning personnel on instructional techniques, review of courseware drafts, and review of finalized courseware materials.

(b) Describe the records to be kept to document inspections and corrective or preventive actions taken. The records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

(c) Specify the contractor's control procedures for Government-provided cipher combinations, keys, lock combinations, and safe combinations.

1.4. EMPLOYEE TRAINING.

1.4.1. Device Training for CSMEs. Training device instructors are required to meet AFI 11-2F-15E V1, AFI 11-2F-16 V1, AFI 11-2F-22A V1 and MDS-specific RTM BMC requirements to maintain instructor certification (see paragraph 4.5 (3)). No grade-sheet is required, but contractors will track annual requirements/upgrade missions. Student/aircrew training takes priority over contractor CT and proficiency training.

1.4.1.1. Briefings and Meetings. As required by each lead site SME, contract personnel shall attend scheduled flight safety meetings, commander calls, aircrew meetings, and intelligence briefings. Attendance will not be required if it precludes performance of academic or training device events.

1.4.1.2. Special Training/Testing/Program Meeting Attendance. If required in the performance of this PWS, and agreed to by the contractor, the CO and the TRSS Program Manager/COR, contract personnel shall attend Air Force special schools to enhance the instructors’ expertise (e.g., USAF Weapons Center academics, Fighter Electronic Combat Officer’s Course, (FECOC) etc.). Further, as requested by the Government, contractors may be asked to participate in device testing/evaluation or other appropriate meetings. Upon completion of Government requested special travel/testing/evaluation, the individual will submit a trip report through contract PM to the COR with a brief summary of the event attended, Government/corporate contacts, actual vs. estimated costs and the significant results of the trip/meeting. Trip reports are not required for traditional TDYs/attendance for schools mandated by this PWS to meet contract compliance e.g. IRC.

1.4.1.3. Crew Resource Management (CRM). Per the ACC supplement to AFI 11-290, Cockpit/Crew Resource Management Training Program, all CSME instructors are required to take continuation training CRM every two years. CSME instructors are also required to take the Instructor CRM training once. If a CSME instructor is a retired military aviator, Instructor CRM training given while on active duty initially satisfies this requirement. Taking the instructor CRM course refreshes the contractor’s two year training requirement.

1.4.2. Training, Certification, Qualification, Performance, De-Certification/Removal and Re-Certification.

1.4.2.1 Instructor Training. The contractor shall adhere to the contractor developed and Government accepted training plan as outlined in paragraph 1.3.5.

1.4.2.2 Instructor Certification. The Government will provide certification for the initial cadre of CSME instructors and initial certification of any subsequent new hire. The contractor shall ensure that each instructor who will perform instructor duties is certified by the lead site SME or designated representative prior to that individual performing formal student instruction.

1.4.2.3 Instructor Qualification. The Government will provide qualification training for the initial cadre of CSME instructors only. All subsequent CSME instructor qualification shall be accomplished by qualified CSME instructors. Instructors shall qualify in each major block of lessons and each type of training device event that they instruct. Instructor qualification consists of satisfactorily demonstrating instruction of students under the observation of a qualified instructor. The contractor shall provide the lead site SME written notification that an individual is qualified to instruct without supervision, a major block of lessons or training device event prior to actual unsupervised instruction by that instructor in that major block of lessons or training device event. Written notification shall include the name of the individual upgrading to instructor, a description of the qualification training received, and the name of the instructor certifying the accomplishment of the training.

1.4.2.4 Unsatisfactory Instructor Performance. As a result of poor job performance or a validated unsatisfactory student critique, the SM will notify the lead site SME. The SM and the lead site SME will discuss and implement corrective action to resolve the issue. Unsatisfactory performance is considered to be, but not limited to:

(1) An Unsatisfactory or multiple Marginal ratings on student critiques

(2) Training device event aborted or non-effective due to inept instructor performance

(3) Failure to protect or properly care for Government property or equipment

(4) Acts that endanger the health or safety of Government or contractor personnel.

(5) Inappropriate conduct or behavior

1.4.2.4.1. Once the appropriate corrective action has been completed, Government surveillance will be performed at the next opportunity. A satisfactory rating is required to return to normal duties.

1.4.2.5 Instructor De-certification/Removal. As a result of Government surveillance, a valid customer complaint or a second occurrence of unsatisfactory performance via a student critique, the lead site SME will notify the COR/CO and the CO may direct the contractor to de-certify or remove any instructor under this contract. The CO/COR will notify the contract PM w/in 24 hours of any decision to de-certify or remove an instructor.

1.4.2.5.1. A second de-certification shall constitute grounds for immediate removal unless the Government determines corrective action/ adequate retraining can be accomplished to correct the deficiency.

1.4.2.6 Instructor Re-certification. In the event of a de-certification, the contractor will provide a plan to recertify the employee to the lead site SME. The lead site SME, COR and the CO will review and approve the re-certification plan. Re-certification of contractor employees de-certified shall be done at no expense to the Government.

1.4.2.6.1. Once the re-certification plan has been completed, Government surveillance will be performed and the instructor can resume normal duties.

1.5. EMPLOYEE TRAVEL.

In the event the Government requests the contractor to travel in performance of this contract, the contractor will be reimbursed under a separate “Cost Reimbursable Travel” contract line item. The Site Manager will coordinate the initial travel approval through the contractor PM to the COR. The COR will concur and coordinate with other required Government agencies. Following approval, the Site Manager will forward the travel cost estimate through the contract program office to the COR. The COR will approve the request and will confirm with the contract manager funds availability. The travel funds will cover personal travel costs (i.e. airfare), lodging and per diem in accordance with FAR Part 31.205 on a cost reimbursable basis. The Government will supply an appropriate travel worksheet template for use in calculating travel expense estimates.

1.5.1. Per Diem allowance includes lodging, meals, and incidental expenses (M&IE) per Joint Travel Regulations (JTRs). The maximum Per Diem rate is derived by adding the applicable M&IE rate to the daily lodging cost. When calculating travel expenses, lodging and M&IE shall not exceed the applicable maximum Per Diem rate prescribed for the locality concerned.