Appendix_B_-_Work_Management_Information.pdf

Solicitation FA4890-13-R-0007

APPENDIX B

WORK MANAGEMENT INFORMATION

Appendix B - 1

11 Dec 2013

A - Power Failure of Prime Power: That time the system is incapable of performing its assigned mission due to an unstable power source or lack of prime power. Time charged against this downtime code shall include all recovery time expended because of a power failure. For sites experiencing commercial power failures, the downtime will be changed from G to A after thirty minutes.

B - Personnel or Program Error: Used to record those periods when the equipment is not performing its assigned mission due to contractor operations/maintenance error or program error

(i.e., incorrect switch or button activation, incorrect hardware or software configuration). Use this code to charge downtime for suspected software problems until the cause of the problem is determined. Use downtime code S after determining problem is due to inherent software deficiency and submitting a Problem Report (PR).

M - Equipment Malfunction: That time the system is incapable of performing its assigned mission due to component failure or maladjustment. This downtime code applies to all unscheduled outages caused by components or equipment maintained by the contractor under the requirements of the PWS.

X - Excess PMI/Training Time: Used to record that time the Communications-Electronics (C-E) system is not performing its assigned mission due to a sum of PMIs and Training downtime in excess of 10 hours per calendar quarter.

Figure B1. Equipment Downtime Codes (Chargeable)

Appendix B - 2

E - Preventive Maintenance 1, 2, 4

: Used to record that time the system is not performing its assigned mission due to

Preventive Maintenance Inspections (PMIs). When a deficiency is discovered which prevents the completion of the

PMI, a new work order will be opened to track corrective maintenance time using downtime code M. Reopen or reschedule the PMI following completion of the related deficiency work order.

T - Training 1, 2, 4

: Used to record that time the system is not performing its assigned mission due to training as approved by the appropriate directing authority. Required reporting comment: Directing authority.

F - Government Priority : Used only when directed by the government to shut down equipment due to personnel safety hazards, interference with other equipment, or higher headquarters requirements. Required reporting comment: Cause of shutdown (i.e., personnel safety hazard, document, or directive) and directing authority.

G - Commercial Power Failure: Used to record the time the system is incapable of performing its assigned mission due to an unstable commercial power source or lack of a commercial prime power source. Use this code only when commercial power is the normal source of prime power. However, use downtime code A when the reason for code G exceeds 30 minutes.

H - Modification or Relocation : Used when an active equipment item is removed from its assigned mission to comply with government-approved modification or relocation.

I - Depot Maintenance

: Used to record time the system is not operational due to scheduled overhaul and/or radome painting (not technical assistance). Reporting code records work accomplished by Engineering & Installation (E&I), Consolidated Repair Activity (CRA), or CONUS or in-country Depot Maintenance teams.

J - Jamming, Intentional or Non-intentional

: Used when a system experiences interfering electrical signals, preventing the system from performing its assigned mission. CAUTION: Do not enter classified information as comment.

K - Damage or Deterioration

: Used to record the time the system is incapable of performing its assigned mission due to uncontrollable equipment damage that is not the result of equipment malfunction and is beyond the contractor’s maintenance activity's control (i.e., natural disasters, vandalism, riot, battle damage). Required comment: Cause of condition.

S - Documented Software Error: Used to record the time the system is incapable of performing its assigned mission due to the occurrence of a documented software problem. Required comment: Date, Problem Report submitted by contractor.

W - Atmospheric Disturbance or Weather

: Used to record the time the system is incapable of performing its assigned mission due to severe weather or atmospheric conditions, such as anomalous propagation, high winds, or hurricanes. Use downtime code K in separate work orders to track all damage/failures caused under code W conditions.

Notes:

- Concurrent red time on these codes do not override chargeable downtime codes A, B or M, except as noted in Figure B1.

- The contractor is limited to a combined 10 hours of non-chargeable PMI & Training downtime per calendar quarter (Jan -Mar, Apr - Jun, Jul - Sep, Oct - Dec) for Bogota and Key West. Consider any additional E- or T-coded time in that quarter chargeable and document using downtime code X.

- Concurrent Red downtime on this code overrides all chargeable downtime for affected system(s).

4 - When the sum of total downtime per calendar quarter for preventative maintenance (delay code E) and training (delay code T) reaches 65 hours at any Deployed-Ground Based Radar (D-GBR) site, any additional time for training or preventative maintenance shall be chargeable, unless approved in advance by the Government.

Figure B2. Equipment Downtime Codes (Non-Chargeable Downtime)

Appendix B - 3

A – Contractor chargeable Non- and Partial-Mission Capable (MICAP): These conditions exist when:

1. Spares provided by the government at contract start date for which the contractor is responsible for supply and repair, but are not currently available to support mission requirement; or,

2. Spares authorized and provided by the government after contract start date for which the contractor is responsible for supply and repair, but are not currently available to support mission requirement; and,

3. A maximum of 120 non-chargeable transportation hours are allowed to move assets within contractor supply and repair system from Central Control Point (CONUS) to final destination (i.e., country).

B – Tools, Test Equipment, or Tech Data Not Available: Used when tools, test equipment or technical data required to adequately accomplish maintenance tasks are not available at the maintenance facility.

C – Skills Not Available: Used when qualified maintenance personnel are not available to perform required field or organizational level maintenance.

E – Other delays, chargeable: Used when no other delay code is applicable. Required comment: specify delay details and reason it is chargeable delay time.

S – Single Shift Maintenance: Used when personnel are not available for maintenance actions because of single shift maintenance. This code terminates when standby personnel arrive. This code is inappropriate for maintenance functions manned 24 hours a day.

Figure B3. Maintenance Delay Codes (Chargeable Delay Time)

Figure B4. Maintenance Delay Codes (Non-Chargeable Delay Time)

D – Transportation delay: The contractor is authorized a maximum of 72 non-chargeable transportation hours to move assets from the Bogota warehouse to Colombian destinations. Delay code D ends when the asset arrives at the

Colombian site. When delay code D time exceeds 72 hours, stop using the code and use delay code E instead.

G – Other delays, non-chargeable: Used when no other delay code is applicable. Required comment: specify delay details and reason it is non-chargeable delay time.

H – Government Non- and Partial-Mission Capable (MICAP): These conditions exist when circumstances are not applicable to delay code A (see Figure B3). Delay code H ends when the contractor receives the part. If the contractor receives the part at other than the requesting site, initiate delay code A to cover parts delivery to the site.

I – Government Priority: Used when an authorized Government authority directs the delay or does not release equipment for maintenance due to JIATF-S operational requirements. For instance, use this code if an outage occurs where either Selective Identification Feature or Search capability still exists yet both must be down for further repair actions, the contractor requests equipment release but JIATF-S denies release. Required comment: Specify unit and initials of Government POC issuing denial and estimated time of release for contractor maintenance.

K – Transportation delay: The contractor is authorized a maximum of 72 non-chargeable transportation hours to move assets from the CONUS warehouse to any D-GBR destinations. Delay code K ends when the asset arrives at the D-GBR site. When delay code K time exceeds 72 hours, stop using the code and use delay code E instead.

W - Weather: Used when weather delays maintenance actions. Required comment: Specify weather conditions.

Z - Customs Delay: Used when a supply item in a customs status delays maintenance. This delay code time starts when the vessel/aircraft containing the item arrives in-country and ends when the contractor is notified the part is released from customs.

Appendix B - 4

Figure B5. System Codes

Figure B6. Status Codes

Figure B7. WO Action Codes

Site Equipment Listings (bold headers denote “Equipment End Item”)

TPS-70

TPS-70 (includes auxiliary equipment) UPA-59

UYQ-509

UPX-27

UPX-27

COMM

SATCOM UHF/VHF Radios

Multiplexer HF Radio

AN-USQ-125 NTRD

POWER

MD-4 Motor Generator 400 HZ (MG)

GenSet (A, B, C, or D) Solid State Frequency Converter (1 or 2)

AWM – (Awaiting Maintenance) Maintenance delayed due to other than a parts delay status.

AWP – (Awaiting Parts) Work Order in parts delay under AWP status as noted in PWS Sec A paragraph 4.1.1.1.2.

MICAP – (Mission Capable) Work Order in parts delay under MICAP status as defined in PWS Sec A paragraph

4.1.1.2.

MICAP-N = MICAP-Non mission capable

MICAP-P = MICAP-Partial mission capable

MIP – (Maintenance In Progress) Performance of maintenance on Work Order.

C Concurrent Red WO: Used to identify a red mission work order(s) that was opened concurrently with another work order already causing a Red Mission outage.

R Parts Replacement: Used to document the replacement of parts in a work order. Document the replacement of all repairable items, to include red, amber or green work orders. Also document the replacement of an item

(repairable or expendable) that restores an equipment Red outage. When using this action code, the Part Number, Quantity, and Noun of the replaced item will be included on the work order.

Y Work Order Closed: Used to identify final closure of Amber or Red sequential work orders.

Appendix B - 5

FULL MISSION CAPABLE RATES (OR)

Figure B8. Systems Fully Mission Capable Rate (FMC)

NOTE 1: (Shading indicates operational requirements and applicability) Failure to meet any one of the operational requirements listed in the above table results in downtime against the locations entire system or systems.

NOTE 2: SATCOM outages will be charged, at a minimum, as a communications outage. If Search and SIF systems to Key West are affected by the SATCOM outage, then these systems will also be tracked as chargeable outages.

NOTE 3: Individual Colombian radar site outages (SIF or search) occurring at Bogotá, but not at JIATF-S, shall be chargeable against either the site or Bogotá’s HNCC. In addition, individual radar site outages (SIF or search) occurring in a non-Colombian Host

Nation, but not at JIATF-S, shall be chargeable against the site. If Radar or SIF outages occur from all Colombian sites, then outage shall be chargeable against the Bogotá HNCC.

NOTE 4: 99.5% OR applies only when DM SATCOM is assigned as the primary downlink.

OR Rate Goals/Requirements

98.5%

FAC / D-GBR

Sites

99.0%

FAC / D-

GBR Sites

99.5%

FAC

Sites

99.5%

D-GBR

Sites

99.5%

US Gov

Sites

99.5%

US Gov

Sites

99.5%

US Gov

Sites

Operational Requirements

Radar Site

Search

System

Radar Site

SIF

System

Radar

Site

Comm

System

Radar

Site

Comm

System

HNCC

Comm

System

JIATF-S

Comm

System

Davis-

Monthan

SATCOM

1 Primary radar data is available at Key West demarcation point and quality is acceptable by

JIATF-S

2 Usable Secondary (SIF) radar data is available at the Key West demarcation point and quality is acceptable by JIATF-S

3 VHF/UHF radio JIATF-S controllable, is operational

4 1 Telephone Voice Circuit is available between the site & JIATF-S

5 TADIL processing equipment and circuits are operational and remotely controllable from

JIATF-S

6 CNIES circuits are functional between the participating nations and the Key West demarcation point.

7 VHF/UHF radio, HNCC controllable, is operational

8 1 Telephone Voice Circuit is available between the site & HNCC

9 1 Secure Telephone Voice Circuits are available between JIATF-S and HNCC

10 Host Nation Radar data circuits are functional for all Host Nation radar sites from the Host Nation demarcation point to JIATF-S

11 Satellite Communication equipment and circuits are operational and providing usable data to distant end

(Note 2)

(Note 2)

(Note 3) (Note 4)

Appendix B - 6

MASS C-E FORMULAS

Ao shall be calculated by the contractor as follows:

Ao = (AT - *DT) * 100

AT

OR = FMC Shall be calculated by the contractor as follows:

OR Rate = (AT-(*DT-EET)) * 100

AT

Available Time (AT): = 24 hours a day, 7 days a week, unless otherwise specified by the government.

Downtime (DT): = System is non-mission capable, (*include all delays).

Excusable Equipment Time (EET): excusable system, non-chargeable downtime; As per Figure B2, B4 when approved as non-chargeable downtime.

MTBCF shall be calculated by the contractor as follows:

MTBCF = Cumulative Hours between Critical Failures Number of Critical Failures

Critical failures: Component failures that cause or initiate a mission Red outage.

MTBF shall be calculated by the contractor as follows:

MTBF = Cumulative Hours between Failures Number of Failures

MTTR shall be calculated by the contractor as follows:

MTTR = Cumulative Critical Failure Hours Number of Critical Failures

Notes:

1. Contractor shall be accountable for US government OR rates detailed in Figure B8.

2. Contractor assists the FAC in obtaining its OR rates detailed in Figure B8, goals but is not held accountable for these rates. The FAC may continue to use the term “ER” as the metric calculation has not changed.

Appendix B - 7

Table B1, MASS Daily Status Report

MASS Daily Status Report Data Fields

Data Format Comments

Work Order Number Text The Work order number shall consist of the following: A four digit number representing the calendar year and Julian date (2130), a two character site initial (SJ), a two digit sequential numeric daily WO number (01), and a sequential alpha character (A - Z), (as required). Example: 2130SJ01 and 2130SJ01A

Site Location Text

Equipment/End Item Text System Code. See Appendix B, Fig. B5

Equipment Impact Text Code used to indicate degraded equipment. (R) Red or (A) Amber

WO Action Code Text Closed WO Designator. See Appendix B, Fig. B7

Status Text Current WO# status. See Appendix B, Fig. B6

Control Number Text Supply document/requisition number

Part Number Text P/N of requisitioned or replaced part

Nomenclature Text Supply nomenclature of requisitioned or replaced part

Quantity Number Quantity of part(s) requisitioned or replaced

Radar Mission Impact

Text The radar mission impact designator shall be Red (R) or Amber (A).

This column shall identify capability at the user’s end. See Appendix B, Table 2.

*Note: When a site has two or more Red

(R) designator is opened under the same mission impact, the subsequent Red codes shall be documented as (R/C).

When the original Red (R) mission impact designator changes from a Red status and additional Red designators exist, the subsequent (R/C) designator opened shall be changed to a (R) designator (only one

(R) designator shall occur per mission at a time).

Selective Identification Feature (SIF) Mission Impact

Text The SIF mission impact designator shall be either Red (R) or Amber (A. Shall identify capability at the user’s end. See Appendix B, Table 3.

Communications Mission Impact

Text The communications mission impact designator shall be either Red (R), Amber (A). Shall identify capability at the user’s end. See Appendix B, Tables 4-6.

Downtime/Delay Code

Text Downtime and delay codes shall be used to identify what is impacting the operational status. See Appendix B, Figs. 1 - 4

Start Date/Time Zulu Text:

(2365/1300)

Zulu start date and time of outage or Zulu start date and time of

WO#

Stop Date/Time Zulu Text:

(2366/1800)

Stop date and Zulu time of outage or stop date and Zulu time of

WO#

Estimated Time Return to Operation

Date:

(14-Mar-02)

Realistic ETRO shall be provided when reporting and updating mission status

Hours and Minutes Time: (133:29) WO# or WO# sequence time

*Remarks General Provide a concise description of the outage. At a minimum, state the current problem, the effect on operation, and the corrective action completed or in progress.

* Note: When more than one supply requisition is placed against a WO, the first line of the Remarks section of the WO shall contain all information pertinent to the open job, in addition to the current status of the requisition on this line. All subsequent supply requisitions associated with this WO shall have all fields filled in and the Remarks Section shall contain the current status of all requisitions.

Table B1. MASS Daily Status Report (DSR)

Appendix B - 8

Table B2, Primary Radar Parameters

Table B3, Secondary Radar Parameters (IFF/SIF)

Table B4, Radio Parameters

Table B2, Primary Radar Parameters

SPECIFICATION/CONDITION EQUIPMENT STATUS

GREEN AMBER RED

Transmitter peak power output = > 2.0 MW 1.5 MW - 2.0 MW < 1.5 MW

Number of operational PFNs 5 4 < 4

Number of operational Mod-Inverters 4 3 < 3

Heat exchanger flow rate > 7.0 gpm 5.5 to 7.0 gpm < 5.5 gpm

Modem Circuit Card 3 circuits operational 2 circuits operational < 2 circuits operational

Receive Channels (IF/RF) 7 channels meet I+Q gain, DC level, and LNA/RF gain levels

Any one channel (1 – 6) does not meet I+Q gain, DC level, or LNA/RF gain levels and

JIATF-S accepts data

2 or more channels (1-6) inoperative and JIATF-S rejects data

Table B3, Secondary Radar Parameters (IFF/SIF)

GREEN AMBER RED

Transmitter peak power output = > 2.0 kW (+63 dBm) < 2.0 kW (+63 dBm) and

JIATF-S / accepts inputs

< 2.0 kW (+63 dBm) and

JIATF-S / rejects inputs

Receiver sensitivity = < -84 dBm > -84 dBm and JIATF-S accepts inputs

> -84 dBm and JIATF-S rejects inputs

Receiver bandwidth = > 8.0 MHz @ 3 dB < 8.0 MHz @ 3 dB

ISLS (P2) Operational Not operational but JIATF-S accepts data

Not operational and JIATF-S rejects data

Target coverage Coverage extents to site maximum range specified in 84 RADES report

Coverage does not extend to site maximum range but JIATF-S accepts data

Coverage does not extend to site maximum range and JIATF-S rejects data

Table B4, Radio Parameters

URC-200 radio GREEN AMBER RED

Transmitter output power > 7 watts (medium power) < 7 watts and JIATF-S accepts channel

< 3 watts (low power) and

JIATF-S rejects channel

Receiver sensitivity =>103.5 dBm <103.5 dBm and JIATF-S rejects channel

Receiver squelch Squelch breaks 30% signal input

Squelch doesn’t break with

30% signal input

Appendix B - 9

Table B5, H-F Radio Parameters

Table 6B, Satellite Communications Equipment Parameters

EQUIPMENT EQUIPMENT STATUS

GREEN AMBER RED

Transmission Equipment (i.e. SATCOM Modems, Up Converters, Down Converters, LPAs, LNAs)

Prime and Redundant Equipment operational

No Redundant Equipment operational

Both Prime and Redundant Equipment not operational

Circuit Equipment (i.e. Juniper control cards, Juniper channel cards, router circuit cards) Both cards in a redundant pair are operational

Only one card in a redundant pair is operational

Neither card in a redundant pair is operational

Table B6, Satellite Communications Equipment Parameters

Table B7, Tactical Data Information Link (TADIL) Parameters

EQUIPMENT EQUIPMENT STATUS

GREEN AMBER RED

Data Link radio Ability to pass data over radio (transmit & receive) N/A

Cannot pass data over radio

(transmit or receive)

Voice coordination radio

Ability to conduct voice coordination over radio

(transmit & receive)

Cannot conduct voice coordination over radio N/A

Table B7, Tactical Data Information Link Parameters

Table B5, H-F Radio Parameters

SPECIFICATION/CONDITION EQUIPMENT STATUS

GREEN AMBER RED

Transmitter power/modulation, SSB (Sites 2,4,8) > 900 watts on voice peaks < 900 and > 100 watts on voice peaks

< 100 watts on voice peaks

Transmitter power/modulation, SSB (Sites 7, SR) > 900 watts on voice peaks < 900 watts on voice peaks and

JIATF-S accepts the system

< 900 watts on voice peaks and JIATF-S rejects the system

Receiver sensitivity (SSB)

= > 10dB (S+N)/N for 0.35 uv signal input

< 10dB (S+N)/N for 0.35 uv signal input

Antenna VSWR < = 2.0 : 1 VSWR 2.0 - 3.0 : 1 VSWR > 3.0 : 1 VSWR