Attachment 9 - Questions and Answers.xlsx
XLSX spreadsheet 31 KB Posted
- Attached to
- Custodial Services at Altus AFB
- Solicitation number
- FA441926Q0002
About this file
This is a Questions and Answers document for RFQ Solicitation FA441926Q0002 for Custodial Services at Altus Air Force Base. The document addresses both pre-award and site visit inquiries from prospective offerors regarding facility square footages, service requirements, staffing, and contract terms.
The Government clarifies that as-needed service square footages listed in the Bid Schedule are estimates only and will be determined through individual work orders; unit pricing per square foot will not be evaluated for award but will establish fair and reasonable pricing for future orders. Lactation rooms and restrooms are separate, distinct requirements with no overlapping criteria. The Level 1 Facility Cleaning square footage in Attachment 2 has been corrected to 43,956 square feet. The anticipated Period of Performance start date is January 1, 2027, with award occurring prior to that date. The incumbent contractor, A&W Building Maintenance, Inc., employs approximately 20-30 full/part-time and seasonal employees; the current contract ends December 31, 2026, after a one five-year period. Service Contract Act wage determinations will be incorporated at award and adjusted throughout performance. The requirement is performance-based, allowing offerors discretion in staffing levels and scheduling to meet Performance Work Statement standards. The Government will maintain facility cleanliness standards through coordination among Facility Managers, the Contracting Officer's Representative, Contracting Officer, and Contract Specialist. Current CDC staffing consists of two day-shift and three after-hours personnel. No changes to scope will occur during solicitation, though the PWS has been updated for minor facility renovations and addition of lactation rooms. The deadline for submitting questions was Friday, July 17, 2026, at 1100 CST, and the site visit occurred on July 7, 2026.
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Sheet 1
| PRE-AWARD RFI List | ||
| Custodial Services at Altus AFB | ||
| Solicitation #: FA441926Q0002 | ||
| ITEM # | QUESTION | GOVERNMENT RESPONSE |
| PRE SITE VISIT | ||
| 1 | Level 1 Floor Buff & Floor Strip &/or Wax, which is listed as 5,508 but I think it should be 6,739. | As-needed square footage is an estimate only and is separate from the recurring cleaning schedule. Individual work orders will specify the exact areas and square footage to be cleaned. Offerors must provide a unit price per square foot. This price will not be evaluated for the initial award but will serve as a tool to determine fair and reasonable pricing for future work orders. |
| 2 | Fitness Center Floor Strip and/or Wax, which is listed as 2,902, but I think it should be 32,215. | The entire fitness center is not done all at one time. As-needed square footage is an estimate only and is separate from the recurring cleaning schedule. Individual work orders will specify the exact areas and square footage to be cleaned. Offerors must provide a unit price per square foot. This price will not be evaluated for the initial award but will serve as a tool to determine fair and reasonable pricing for future work orders. |
| 3 | Youth Center Floor Strip and/or Wax, which is listed as 3,859 but I think it should be 8,585. | As-needed square footage is an estimate only and is separate from the recurring cleaning schedule. Individual work orders will specify the exact areas and square footage to be cleaned. Offerors must provide a unit price per square foot. This price will not be evaluated for the initial award but will serve as a tool to determine fair and reasonable pricing for future work orders. |
| 4 | The Bid Schedule states that Level 1 Facility Cleaning square footage is 42,725 but Exhibit A has it listed AS 43,956 SQ. FT. | Attachment 2 -Custodial Bid Schedule has been upated to correct an error and will reflect the 43,956 sq ft. |
| 5 | The Bid Schedule states that the Level 1 Lactation Rooms are 1,031 sq. Ft. But with the restrooms at 3,112 sq. Ft., I think the total should be 4,143 sq. Ft. | Lactation rooms and restrooms are separate and distinct requirements with no overlapping criteria. Restrooms are not permitted to serve as lactation rooms. |
| 6 | The Bid Schedule states that the Level 2 Lactation Rooms are 2,537 sq. Ft. But with the restrooms, I think the total should be 6,689 sq. Ft. | Lactation rooms and restrooms are separate and distinct requirements with no overlapping criteria. Restrooms are not permitted to serve as lactation rooms. |
| 7 | The Bid Schedule states that the Level 3 Lactation Rooms are 230 sq. Ft. But with the restrooms, I think the total should be 445 sq. Ft. | Lactation rooms and restrooms are separate and distinct requirements with no overlapping criteria. Restrooms are not permitted to serve as lactation rooms. |
| 8 | The Bid Schedule states that the Level 4 CDC Lactation Rooms are 157 but with the restrooms, I think the total should be 185 sq. Ft. | Lactation rooms and restrooms are separate and distinct requirements with no overlapping criteria. Restrooms are not permitted to serve as lactation rooms. |
| 9 | The Bid Schedule for As Needed Services states that the floor square footage for buffing and stripping and waxing is 5,508 sq. Ft. But Exhibit A shows that the total should be 6,739 sq. Ft. | As-needed square footage is an estimate only and is separate from the recurring cleaning schedule. Individual work orders will specify the exact areas and square footage to be cleaned. Offerors must provide a unit price per square foot. This price will not be evaluated for the initial award but will serve as a tool to determine fair and reasonable pricing for future work orders. |
| 10 | The Bid Schedule for As Needed Services states that the floor surface for stripping and waxing is 3,859 but Exhibit A shows that the total is 8,585 sq. Ft. | As-needed square footage is an estimate only and is separate from the recurring cleaning schedule. Individual work orders will specify the exact areas and square footage to be cleaned. Offerors must provide a unit price per square foot. This price will not be evaluated for the initial award but will serve as a tool to determine fair and reasonable pricing for future work orders. |
| 11 | Do you anticipate any changes in quantity, volume, or scope (e.g., square footage, building count, or AFCOLS level) over the life of the contract, including known upcoming construction or facility additions/deletions beyond the CDC remodel referenced in the PWS? | Contract adjustments will be addressed during the contract life cycle; no changes will occur during solicitation. |
| 12 | What is the anticipated period of performance start date, and is 1 September 2026 firm given the 24 July quote due date? | January 1, 2027. |
| 13 | Can the Government provide a list of current contractor and subcontractor personnel supporting this requirement? | Incumbent Contractor: A & W Building Maintenance, Inc. The current contractor employs approximately 20-30 full/part-time and seasonal employees. Please note this is a performance-based requirement, and staffing is at the contractor's discretion. |
| 14 | For current employees, can the Government provide hire dates and accrued PTO, sick, and vacation balances as of the contract end date? | No, this is outside our office's purview. |
| 15 | What leave or accrued-time balances, if any, will the incumbent contractor pay out at contract end versus what would transfer to a successor? | No, this is outside our office's purview. |
| 16 | Will the contract be modified to account for any Service Contract Act wage determination increases (base wage and fringe) issued by the Government throughout the period of performance? | Yes |
| 17 | Which SCA Wage Determination number and revision applies to this requirement, and will an updated WD be incorporated at award? | We have added Attachment 8 - Wage Determination and yes. |
| 18 | Please confirm the evaluation criteria and relative importance of factors for award, as described in Attachment 4. | Attachment 4 outlines the process and factors for evaluation and is accurate. |
| 19 | Given CDC immunization and background-check lead times (CAC checks noted as ~2 months in the PWS), how does the Government recommend offerors plan for full operational capability by the performance start date? | This is a performance-based requirement. Offerors are responsible for developing and executing a staffing and transition plan that accounts for all necessary clearance and immunization lead times. |
| 20 | Confirmation of the deadline for submitting questions, if one has been established | Any questions shall be submitted via email to the below points of contacts by Friday July 17,2026 at 1100 CST (11:00AM CST). |
| 21 | Page 17 of the Statement of Work for the Fitness Center, Bldg. 156 states Monday-Sunday but only the restrooms are listed as 7 times a week. Is the entire Fitness Center supposed to be cleaned 7 x/week? | The frequencies shown on Page 39 in PWS are correct for the fitness center. |
| 22 | Was there a previous incumbent? If so, can you share their price proposal? | All the information we can share about the current contract is in Attachment 5. |
| 23 | Has there been any changes to the scope from the last? | No. While the PWS has been updated to reflect minor facility renovations and the addition of lactation rooms, these updates remain within the original scope of work. |
| 24 | Did the previous incumbent complete the project term? Is this solicitation the same length of time? | Still on going, it was a Base + 4 Option Year Contract. |
| 25 | If previous incumbents exist, when is the contract set to end? | 31-Dec-26 |
| 26 | Is there a set budget for this solicitation? | Yes, an internal budget has been established; however, specific funding details are procurement-sensitive and cannot be disclosed. |
| 27 | Is there a projected award and start date? | The specific award date is subject to evaluation timelines, but award will occur prior to the Period of Performance start date of January 1, 2027. |
| DURING SITE VISIT July 7, 2026 0800 | ||
| General | ||
| 1 | How long did the incumbent have the previous contract? | The Government clarifies that the incumbent held the previous contract for one five-year period, rather than the ten-year period mentioned during the site visit. |
| 2 | How do you determine the standard of cleanliness? | The PWS establishes the baseline requirements, frequencies, and standards of performance. Government personnel—including Facility Managers, the COR, the CO, and the Contract Specialist—will work in coordination to monitor performance and enforce compliance with the PWS. |
| 3 | What kind of background check is required? | General background check to gain entry to Altus AFB, more detailed background check for Youth Center and CDC as listed in PWS pg. #30-31. |
| 4 | How are complaints submitted if Ktr has an issue? | Ktr submits issues/complaints to COR and CO |
| 5 | Are we able to explain rationale for pricing? | Yes. The technical submission provides an opportunity for contractors to explain their approach to meeting the requirements.Please note that proposals will first be ranked by price, from lowest to highest. |
| 6 | Can we get a description of Bldg (admin, fitness center, ect) on schedule? | Yes. Attachment 3 details what is required and Attachment 4 shows how those will be evaluated. |
| 7 | Do we take out the recycling? | No, that is not Ktr responsibility. |
| 8 | Do the levels of cleaning vary by buildings or levels? | No, the level of cleaning effort is the same for all buildings, the level changes frequency but not cleanliness. |
| 9 | Can you explain the schedule example? | The schedule is provided solely as an example of how to complete the form. Under this performance-based requirement, offerors must propose their own schedules to meet the PWS standards. |
| CDC | ||
| 10 | How many people are on staff currently? | The current staffing level is two personnel during day shifts and three personnel after hours. However, as this is a performance-based requirement, the Government does not mandate staffing levels or working hours. Offerors are responsible for proposing their own staffing and scheduling models to meet the requirements of the PWS. |
| 11 | Does the floor here have specific cleaning guidelines? Can is be stripped/waxed/floor scrubber? (Refering to hallway floor. | Yes Exhibit C details what is required for CDC hallway flooring, MONDOFLEX II. Other flooring types are also included. |
| 12 | Are all the classroom similar Sq footage? | Yes, each classroom should be similar with some slightly larger or smaller. 6 do not have toilets. |
| 13 | What type of flooring is in the classrooms? | There is tile floor and cork floor with padding under. |
| 14 | How many adult restrooms are there? | 3 |
| 15 | Are the outside windows a requirement? | Entryway doors are included and listed on page 45 of the PWS. Exterior will be issued by work order as needed. |
| 16 | How can we access the facility? | Currently after hours crew will be provided keys through the COR and eventually door access with CAC card |
| 17 | Can you explain how often CDC is inspected? | There is 1 big inspection from DOW, and 4 smaller inspections spread throughout the year at random unannounced times. Building cleanliness among other things are inspected. |
| Fitness Center | ||
| 18 | I just saw someone wipe down the machine, is this a requirement for Ktr too? | Yes, individuals are asked to clean machine with provided rags and spray. Ktr will still clean equipment both day and evening. |
| 19 | What is required in gym and do we need to move items sitting in bleachers? | There are 2 gym floors, must wipe bleachers/padding/mats but do not have to move or put up equipment. Not required to move items in bleachers or the racks. |
| 20 | Are racquetball courts also included? | Yes, glass is included up to 6 ft. |
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