Attachment 1 - Performance Work Statement (Version 2).pdf

PERFORMANCE WORK STATEMENT

for

CUSTODIAL SERVICES

at

Altus AFB, OK

OPR: 97th Civil Engineer Squadron (CES) Operations Flight (CEO)

Contracting Officer Representative Office (CEOES)

DATE: 2026

Custodial Service Table of Contents

1. DESCRIPTION OF SERVICES 4

1.1. Cleaning Frequencies 4

1.2. Cleaning, Disinfecting and Sanitizing and Solutions 4

1.3. Contractor Provided Equipment and Supplies 5

1.4. Facility Floor Cleaning Services 5

1.5. Lactation Rooms 7

1.6. Restroom and Locker-Room Cleaning Services 8

1.7. Level 4 Cleaning Tasks 10

1.8. Fitness Center Specific Tasks 10

1.9. Youth Center Programs 11

1.10. CDC Tasks 12

1.11. Level 5 Cleaning – Remote and Isolated Locations 13

1.12. Periodic Cleaning Service 13

1.13. CDC Special Clearance Requirements 14

1.14. CDC and Youth Center Cleaning Products 15

1.15. CAC Access for Buildings 16

1.16. Custodial Services Extended Hours of Operation and Special Restrictions 16

1.17. Contractor Provided Equipment 18

1.18. Contractor Provided Supplies 19

1.19. Miscellaneous Requirements 19

1.20. Required Reports 20

2. SERVICE SUMMARY 21

2.1. Quality Control 22

2.2 Quality Assurance 23

2.3. Performance Assessment 23

2.4. Periodic Progress Meetings 25

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES 25

3.1. Government Furnished Facilities 25

3.2. Government Furnished Supplies and Equipment 26

3.3. Government Furnished Utilities and Services 26

4. GENERAL INFORMATION 27

4.1. Contract Personnel 27

4.2. Hours of Operation 27

4.3. Security Requirements 28

4.4. Contractor Personnel Required Background Checks 30

4.5. CDC Required Annual Training 31

4.6. Environmental Requirements 32

4.7. Safety Requirements and Reports 33

4.8. Service Contract Reporting 33

4.9. Contracting Officer and Contracting Officer Representative 33

4.10. Air Force Common Output Level Standards (AFCOLS) 33

4.11. Contract Modifications 34

5. APPENDICES 34

Appendix A, AFCOLS Custodial Task and Frequency Standards 35 Appendix B, Level 5 Buildings and Frequencies of Services 47 Appendix C, Required Reports/Forms 48 Appendix D, Floor Plans and Maps (Printed upon Contract Award) 48

EXHIBITS (Attached separately)

Exhibit A – Estimated Square Footage and Levels of Service

Exhibit B – Window SF

Exhibit C - Recurring Cleaning Schedule POST AWARD ONLY. Recurring Cleaning Schedule is required for approval within 10 business days of award. This exhibit does not need to be submitted for technical acceptability.

Exhibit D – CDC Flooring Chemical Information The new Mondo Flex II floors at the CDC have specific guidelines for floor maintenance.

These chemicals have been approved by Environmental Flight.

PERFORMANCE WORK STATEMENT (PWS)

FOR CUSTODIAL SERVICES

1. DESCRIPTION OF SERVICES. The Contractor shall provide non-personal services to include all management, supervision, personnel, labor, equipment, tools, paper products, and other items and services necessary to perform custodial services at Altus AFB. Services shall be performed in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance. The Contractor shall accomplish all facility, restroom and periodic cleaning tasks to meet the requirements of this PWS and the Service Summary.

1.1. CLEANING FREQUENCIES. ALL cleaning frequencies are established in Appendix A and Air Force Common Levels of Service (AFCOLS). Facility cleaning levels and estimated square footages are established in Exhibit A, Estimated Square Footages and Level of Service.

Facility drawings of areas cleaned will be provided to the Contractor upon contract award or as changes to square footage/buildings occur. All work performed by the Contractor shall be performed in accordance with (IAW) this PWS, all applicable laws, AFCOLS, other instructions or regulations and commercial practices.

1.1.1. The work performed under this contract will be done at approximately 89 facilities on Altus AFB. The Contractor’s on-site manager shall submit a preliminary cleaning schedule to the Contracting Officer Representative (COR) within 10 business days of contract award using Exhibit C. The schedule shall outline tasks to be performed by specific buildings. The on-site manager will work with the COR to come to a satisfactorily agreed upon cleaning schedule. Any temporary or requested permanent changes made to the schedule shall be submitted to the COR within 10 business days. The COR shall document the changes in an MFR if approved. This schedule will not include “as needed” services, which will be issued by a work order by the

COR.

1.2. CLEANING, DISINFECTING AND SANITIZING SOLUTIONS. The Contractor is responsible to provide all cleaning, disinfection and sanitizing solutions. All chemicals must have HAZMAT approval (see paragraph 4.6.1) prior to bringing the chemicals on base.

Chemicals MAY NOT be substituted without prior coordination and approval from the Civil Engineer Squadron (CES) Environmental Flight.

1.2.1. Chemicals must be stored in the original container or a container clearly labeled with the contents (i.e. – “Bleach Water”). All cleaning, disinfecting and sanitizing solutions shall be always kept out of the reach of children.

1.2.2. CLEANING SOLUTION. Use an approved commercial germicidal detergent to clean visibly soiled areas. Use of a scrub brush or other tool is authorized if it will not harm or damage the surface being cleaned.

1.2.3. DISINFECTING SOLUTION. Use an approved commercial disinfectant to prevent infection from non-food surfaces and equipment by destroying harmful bacteria and other microbes.

These chemicals must be registered with the US EPA and marked on the label.

Examples:

- Liquid chlorine bleach (without scent) one-quarter (1/4) cup (5.25% hypochlorite solution) in one (1) gallon of cool water

- One (1) Tablespoon bleach in one (1) quart of cool water, made fresh daily.

- Quaternary ammonium compound mix at 400 ppm or as directed, confirm with test papers.

- Pine oils (must be at least 70% pine oil) follow manufacturer’s directions.

- Commercial disinfectants - follow manufacturer’s instructions.

Do NOT mix bleach and ammonia together.

1.2.4. SANITIZING SOLUTION. Use a limited list of chemical agents that reduce the number of bacteria and viruses to a safe level for public health requirements. Sanitizing solutions are used on any food preparation surfaces, food eating surfaces and other associated furniture (i.e.

chairs, highchairs) or equipment. The crucial element to sanitizing is the length of time the solution is left on the surface.

Examples:

- Liquid chlorine bleach (without scent), one (1) Tablespoon (5.25% hypochlorite solution) in one (1) gallon of cool water, made fresh daily. The solution must be left on the surface for a minimum of two (2) minutes to be effective.

- Quaternary ammonium compound mix as directed and confirm with test papers. Check with label to ensure it is recommended for food surfaces. Ammonium compounds are deactivated by soap and detergents and may not protect against all bacteria. Follow the manufacturer’s instructions and allow time to work.

1.2.5. CLEANING PRODUCTS APPROVAL. The Child Development Center (CDC) has flooring which requires special chemicals. Please review Exhibit D. All chemicals must be approved by the Civil Engineer Squadron (CES) Environmental Flight prior to bringing them on base (paragraph 4.6.1). Additionally, the CDC director has final approval for all cleaning products at the CDC and Youth Center.

1.3. CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES. The contractor is required to provide all cleaning equipment such as mops, buckets, brooms, dust pans, HEPA vacuums, cloth for dusting, floor scrubbing materials, and all supplies, tools, personal protective clothing and gloves in accordance with OSHA regulations and 29 CFR 1910, Subpart 1.

1.4. FACILITY FLOOR CLEANING SERVICES. Facility cleaning services are performed on a regular recurring basis. These services include vacuuming carpets and hard flooring, stairwells, elevator cabs and sanitizing drinking/bottle filling fountains. These service requirements apply to all building levels of service categories. Use of water only for mopping is not approved. Contractor is responsible for using appropriate cleaning products for different types of flooring according to the manufacturer’s suggested guidelines. Specific frequencies for each level of service can be found in Appendix A.

1.4.1. HARD FLOORS. Hard Floors include luxury vinyl tile, tile, wood, concrete, etc.

Maintaining hard floor surfaces includes sweeping and mopping of floor surfaces. The

Contractor shall maintain all hard floors to be free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other contaminants by effective routine cleaning. This will be accomplished by vacuuming or sweeping and mopping with cleaning solutions for the type of floor. Dust mopping, spot cleaning and other appropriate methods for the type of flooring may be used. After cleaning, ensure floor surfaces, to include grout, have a uniform, clean appearance without streaks, swirl marks, detergent or soap residue or any evidence of soil, stain, film or standing water. Wipe down all baseboards, corners and edges where the wall and floor meet. Surfaces from the floor to the top of the baseboards must be free of dust, lint, cobwebs and litter. Move chairs, trash receptacles and other easily moveable items to maintain floors underneath these items and return them to their original and normal location after cleaning.

1.4.2. CARPETED FLOORS. Carpets shall be maintained using a commercial grade vacuum cleaners with HEPA filtration that offers high airflow, high efficiency filtration and an adjustable rotating brush agitation for more effective soil removal. The contractor shall maintain carpets to be free of soil, dirt, debris, litter and other foreign materials by effective routine vacuuming. Notify the COR of all tears, burns and raveling of the carpet. Area and throw rugs shall also receive this service. Wipe down baseboards from the floor to the top of the baseboard, corners and edges where the wall and floor meet. Move chairs, trash receptacles and other easily moveable items to maintain floors underneath these items and return them to their original and normal location after cleaning.

1.4.3. SPOT CLEANING CARPET. Remove any spots and/or small spills using the carpet manufacturer’s approved methods or other commercially accepted practices as soon as noticed (spot clean). Spot cleaning is limited to a 12” x 12” area.

1.4.4. OTHER FLOORING. There are some areas that have very different flooring. These may include rubber sports flooring, basketball court flooring, etc. Follow the manufacturer’s guidelines for caring for these types of flooring.

1.4.5. STAIRS AND STAIRWELLS. Sweep, mop and/or vacuum stair treads and landings as appropriate for the type of flooring. Wipe down handrails and baseboards from floor to top of baseboard. Clean walls to 5 feet from floors so they are free of dirt and grime.

1.4.6. ELEVATORS. Vacuum or sweep and mop elevator floor surfaces to remove debris as appropriate to the type of flooring. Spray a disinfectant on a cloth or use wipes to clean elevator buttons and control panels. Do not spray control panels directly. Disinfect handrails, interior and exterior door surfaces and stainless-steel elevator interiors with an appropriate cleaning solution.

1.4.7. CLEAN INTERIOR FLOOR WALK-OFF MATS. Vacuum and/or sweep interior floor mats.

Maintain mats free of all visible lint, litter, debris, soil and other contaminants. Remove soil and moisture from underneath mats and return them to their normal location. Exterior mats are not included in this contract.

1.4.8. TRASH COLLECTION/REMOVAL. Buildings designated as Level 1, 2, or 3 shall NOT receive trash removal services. Level 4 buildings shall follow specific guidelines for the facilities using required AFCOLS levels.

1.5. LACTATION ROOMS. Lactation room contents are the responsibility of the unit. The contractor shall perform cleaning services for designated lactation room(s). Restrooms and Lactation rooms for each building shall be serviced on the same day. Cleaning services shall be accomplished on the same schedule as the regular recurring restroom services for each building. The contractor shall provide the COR with the days and approximate times for cleaning each lactation room so the information can be passed to the facility manager for posting a sign on each lactation room door.

Table 1 – Lactation Room Locations (Currently 22 – may increase or decrease) Building # Room # and Size Building # Room # and Size

1 Rm 221 / 125 SF 285 Rm 201 / 388 SF 52 Rm 1213 / 137 SF 301 Cry Rm / 89 SF 53 Rm 28 / 157 SF 323 Rm 60 / 256 SF 87 Rm 354 / 81 SF 353 Rm 2 / 73 SF

130 Rm 100 / 60 SF 358 Rm 1078 / 84 SF 164 Rm 1084 / 91 SF 369 Rm 100 / 353 SF 174 Rm 215 / 230 SF 395 Rm 120 / 218 SF 193 Rm 105 / 44 SF 424 Rm 108 / 123 SF 215 Rm 128 / 76 SF 428 Rm 2 / 28 SF 225 Rm 134 / 588 SF 525 8th FL / 258 SF 228 Rm 188 / 97 SF 530 Rm 135 / 404 SF

1.5.1. The contractor shall provide gloves for cleaning personnel. Gloves should be worn while performing cleaning services. Service shall include cleaning and disinfecting countertops, tables, chairs and other frequently high-touch surfaces including doorknobs, handles, switches, etc.

After cleaning, wipe down all surfaces with disinfectants spray or wipes. Vacuuming or sweeping and mopping shall be performed with each service to ensure a hygienic environment conductive for lactation purposes. Empty trash cans in the lactation room and replace liners with each service for all buildings listed in Table 1. If a refrigerator is present, wipe down the interior weekly to prevent odors. DO NOT re-use wipes, cloth, or gloves to prevent cross contamination.

1.5.2. DEEP CLEANING. This service shall be performed for each lactation room monthly in conjunction with the regular cleaning. Service includes wiping down all the walls up to 6 feet from the floor, wiping down all cabinets, fixtures, doorknobs, furniture and other surfaces to be free of dust and dirt.

1.5.3. The contractor shall use an EPA-registered product with disinfectant properties specifically designed to eliminate bacteria and pathogens. The contractor must check the label to ensure it is approved for the intended use for lactation room(s) settings. EPA products must be approved by Environmental flight.

1.6. RESTROOM AND LOCKER ROOM CLEANING SERVICES. Restroom cleaning services are performed on a regular recurring basis. These service requirements apply to all building levels of service categories. Specific frequencies for each level of service can be found in Appendix A. Each restroom shall have all services completed prior to moving to the next restroom to limit the time each restroom is out of service.

1.6.1. CLEAN AND DISINFECT. The contractor shall provide cleaning solutions and tools, including toilet brushes, trash bags and disposable gloves for cleaning restrooms and locker rooms. All cleaning solutions must be approved by the Environmental Flight prior to bringing onto Altus AFB. The contractor shall provide the COR with the estimated restroom cleaning schedule so that the Facility Manager may post signs on restroom doors. At the minimum, the schedule shall include the day(s) the cleaning takes place.

1.6.2. Pre-spray disinfectants on urinals, urinal screens, toilets, sinks and surrounding areas that need the recommended dwell time for proper disinfection. Spray a disinfectant on a cloth and prioritize high-touch surfaces like light switches, door handles, handicap bars, sink faucets and toilet flush handles and dispensers. Clean walls, use glass cleaner for mirrors, and clean fixtures to be free of spots, scale buildup, or any other deposits, working from top to bottom. Dust horizontal ledges that are within 6 feet of the floor. Dust doors, door hinges, kick plates, walls, partitions, saunas, dispensers and other such surfaces. Spot clean trash cans and underneath hand-drying stations. Walls, grout and partitions shall be smudge and stain free.

1.6.3. TOILETS AND URINALS. Use rubber gloves to clean the urinals and toilets. Clean and disinfect toilets, urinals and fixtures (handles, plumbing pipes, handrails) to be free of water spots and scale build-up. Toilet paper dispensers shall be cleaned and disinfected and free of grime, dust, water spots or streaks. Flush the urinal to rinse disinfectant. Clean toilets with bowl cleaner and a toilet brush. Wipe down the walls, toilet partitions, including inside and outside doors and around the toilet and urinals.

1.6.3.1. CLOGGED TOILETS AND URINALS. In the event a toilet or urinal is clogged. The technician should annotate the toilet or urinal stall number from the door location. EXAMPLE – If there are 5 toilets in the restroom, and the clog is in the middle stall of the restroom, the technician should count the stall number from the restroom door – which would be the third stall in this example. Only the stall/toilet and urinal number should be reported to the COR for repairs. Only send pictures of unusual restroom use, such as toilet paper roll in the toilet, trashed restrooms, etc. so that the COR can report abuse. If toilets or urinals are out of service, the custodial staff will still wipe down toilets and urinals to keep them clean.

1.6.4. SINK AND VANITY AREA. Clean and disinfect all sinks, plumbing fixtures, countertops and surrounding cabinetry. Clean mirrors at sink/vanity area to be free of water spots, grime and streaks up to 6 feet from floor. Sink and vanity areas shall be free of grime, dust, water spots, scale build-up and soap scum. Clean and disinfect all surfaces of soap dispensers, paper towel dispensers, hand dryers and other dispensers in the restroom or locker room.

1.6.5. INFANT CHANGING TABLES (IF PRESENT). Infant changing tables shall be clean and disinfected to be free of grime, dust and other debris. Do not use harsh chemicals.

1.6.6. TRASH. All trash in the restroom shall be picked up, emptied and removed with each service. The contractor is responsible for replacing all trash can liners in restrooms. Small trash cans in toilet stalls in female restrooms shall be emptied and cleaned with each service to be free of odor. Trash cans/receptacles shall be cleaned and disinfected weekly. Return trash can/receptacle to the original location.

1.6.7. RESTROOM FLOORS. Floors shall be swept AND mopped to maintain the floors free of grit, soil, dust, stains, debris, and other contaminants. Move trash receptacles and other items on the floor or tilt all movable items to sweep and clean with solutions for the specific floor type.

Maintain grout on floor tiles to be free of dirt, scum, mildew and residue. If carpet is present, carpet shall be vacuumed, and trash receptacles and other items will be moved to vacuum under these items. Flooring shall be cleaned concurrently with restroom services.

1.6.8. SHOWERS (IF PRESENT). Clean and disinfect shower walls, doors, shower curtains, shower mats and fixtures to be free of water spots, scale build-up and soap scum. Shower curtains shall be cleaned and free from dirt and mold. Drains shall be clean and free of hair and other contaminants. Drains shall have no odor or have a clean scent and shall drain freely. If drains are clogged, notify the COR of the building number.

1.6.9. FLOOR DRAIN ODOR REMOVAL. A disinfecting solution may be used on the floor drains to remove odor. A liquid chlorine bleach solution of ¼ to one-half (1/2) cup of bleach in 1 gallon of water may be used. If the solution does not remove the odor, notify the Facility Manager or the COR so that a work request may be turned in to have the drain inspected.

1.6.10. OCCUPIED RESTROOMS. Occupied restrooms require services prior to leaving the facility. Post appropriate signage alerting occupants that the restroom is “closed for cleaning.”

Do not close all facility restrooms simultaneously unless the facility contains only one restroom.

1.6.10.1. In the event the building personnel disregard the restroom closure, and they are of the opposite sex than the technician, the technician should politely ask them to leave the restroom.

If they decline, the technician should step out of the restroom and wait at the door for them to leave. The technician should contact their supervisor to let them know the building, time, date and restroom location where this occurred. The supervisor shall let the COR know as soon as possible so that it can be reported to the facility manager or higher authority.

1.6.11. DRINKING FOUNTAINS. Clean and disinfect all facility drinking and water bottle filling station fountains. Clean all metal surfaces with a disinfectant, including the orifices and drain, as well as all exterior surfaces of fountains. Maintain drinking fountains free of streaks, stains, spots, smudges, scale and other obvious soil.

1.6.12. RE-SUPPLY PAPER AND SOAP. The contractor is responsible for keeping the toilet paper, paper towels and soap dispensers stocked between restroom services. The building facility manager or staff may request additional stock if the supplies are low.

1.6.13. COMPLETION OF SERVICES. Upon completion of Restroom Services, ensure that the restroom is free of odor and has a clean scent.

1.7. LEVEL 4 CLEANING TASKS. Level 4 cleaning tasks are for the Fitness Center, Youth Center and CDC ONLY. Contractor personnel shall use only the main entrance to enter and leave the buildings.

1.8. FITNESS CENTER SPECIFIC TASKS. The Fitness Center shall be maintained IAW DoDI 1015.10 DoD MWR Fitness Standards. In addition to the facility cleaning and restroom tasks that apply to all facilities, tasks that shall be accomplished twice daily, shall be serviced between 9 a.m. and 11 a.m. and again after 4 p.m. All recurring tasks and frequencies are located in Appendix A.

1.8.1. RESTROOM/LOCKER ROOM CLEANING AND DISINFECTING.

1.8.1.1. All surfaces of sinks, toilets, urinals, lavatories, shower mats, showers, dispensers, drinking fountains, plumbing fixtures, saunas, partitions, dispensers, doors, walls, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, metal guards), walls and other such surfaces shall be cleaned and disinfected using germicidal detergent.

1.8.1.2. Restrooms shall have a clean scent or no odor at all. Showers, toilets, and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge, stain free. Vents (within 6 ft. of the floor) shall be clean. Restroom sinks, countertops, and fixtures shall be free from water and scale deposits, soil, streaks, and removable matter. Walls and grout shall be free of all film, spots, and detergent buildup.

1.8.1.3. The contractor shall provide the COR with the cleaning schedule for each restroom so that the facility manager may place signs on the door and update them as necessary. At the minimum, the schedule shall include the day(s) of the cleaning would take place and a two-hour window for the cleaning to be performed. Clean saunas and disinfect the floor and benches.

Clean both sides of glass to be free of streaks. Walls shall be cleaned and disinfected.

1.8.1.4. As needed cleaning for low dusting of restrooms and power scrubbing shower floors and drain covers to be free of dirt, scum and soap film shall be performed when a work order is issued for the service by the COR. See examples of power scrubbing equipment below.

1.8.2. STOCK RESTROOM SUPPLIES. The contractor shall ensure restrooms are stocked sufficiently so any provided supplies including toilet tissue, paper towels, and hand soap do not run out. Supplies shall be stored in designated areas in the building or at contractors on base building. If supplies run out prior to the next service date, the contractor shall refill within two hours of notification. If the contractor notices extra stock being removed from the restroom, they will only bring enough to stock till the next cleaning date. If it continues, contact the COR.

1.8.3. TRASH REMOVAL. All trash containers in restrooms and locker rooms shall be emptied, trash disposed, liners replaced, and containers returned to their original locations. Trash receptacles shall be left clean, free of contaminants and free of odors.

1.8.4. DRINKING FOUNTAINS. Contractor shall clean all facility drinking fountains, typically located near or in the vicinity of restrooms and inside locker rooms. All porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountains shall be cleaned and disinfected. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

1.8.5. OTHER FITNESS CENTER CLEANING TASKS.

1.8.5.1. All surfaces of weight scales shall be cleaned and disinfected. The contractor shall clean exercise equipment housing that is in contact with the floor. Rubber floors shall be swept and damp mopped, including baseboards, corners and wall edges.

1.8.5.2. Exercise room mirrors shall be cleaned to be free of streaks. Clean exercise equipment in parent child areas. Clean and disinfect children’s play area floor. Clean Basketball and Racquetball Courts. Walls shall be spot cleaned up to 6 feet from the floor and padded walls around courts shall be cleaned. Clean bleachers and pick up debris on and around bleachers. Contractor personnel are not required to pull out or push back bleachers or remove debris from underneath bleachers. Sweep and mop bleachers and stairs and disinfect bleacher seats.

1.8.5.3. Clean interior glass (both sides) up to 6 feet at the racquetball courts. Push and kick plates and all handles shall be cleaned.

1.8.5.4. Clean admin areas, offices, and equipment checkout areas each Friday. Centralized trash collection shall apply to all admin areas with the collection point at the front desk area.

1.9. YOUTH CENTER PROGRAMS. Youth Center facilities shall be maintained in accordance with DAFI34-144, Child and Youth Programs. All Tasks shall be accomplished after 4 p.m. unless otherwise arranged in advance by the COR. Kitchen areas are not part of the contractor’s responsibility for cleaning. All cleaning requirements will be performed either before or after Youth operational duty hours. The COR shall contact the Youth Center each month to find out if there are any special programs scheduled for after hours. All recurring tasks and frequencies are in Appendix A.

1.9.1. RESTROOM CLEANING AND DISINFECTING. Toilets, sinks and adjacent walls (up to the height of four feet) will be cleaned with hot water and detergent and then sanitized with the bleach water or disinfectant solution daily.

1.9.2. CLEAN FLOORS. The contractor shall pick up paper towels or other trash items on the floor.

Sweep and mop (clean and sanitize) the floors daily.

1.9.3. STOCK RESTROOM SUPPLIES. The contractor shall ensure restrooms are stocked sufficiently so any provided supplies including toilet tissue, paper towels, and hand soap do not run out. Limited supplies shall be stored in designated areas in the building, preferably behind the counter, not in the child restrooms. If supplies run out prior to the next service date, the contractor shall refill within two hours of notification.

1.9.4. TRASH REMOVAL. All trash containers in restrooms shall be emptied, trash disposed, liners replaced, and containers returned to their original locations. Trash receptacles shall be left clean, free of contaminants and free of odors.

1.10. CHILD DEVELOPMENT CENTER (CDC). The CDC shall be maintained in accordance with DAFI34-144, Child and Youth Programs. Physical contact by contractor employees shall not be allowed with children. Additionally, contractor employees shall not be alone with children unsupervised. Currently the CDC is under remodel construction. The Custodial supervisor shall be made aware of changes as they occur by the COR. Once all construction is completed, the total square footage shall be increased for the facility. torage rooms closets .

1.10.1. ALL disinfecting, cleaning and sanitizing solutions shall be always stored out of the reach of children.

1.10.2. The new sports flooring recommended cleaning products are listed in Exhibit D.

1.10.3. In addition to the facility cleaning and restroom tasks that apply to all facilities, tasks that shall be accomplished twice or more daily shall be serviced IAW all recurring tasks and frequencies located in Appendix A.

1.10.4. FREQUENCIES FOR CHILDREN ROOMS. Custodial staff shall be required to be available for cleaning eating areas two to three times a day, Monday through Friday. Cleaning will be done after breakfast, lunch and afternoon snacks.

1.10.5. CLEAN/SANITIZE CLASSROOM TOILETS AND FIXTURES. Toilets, sinks and adjacent walls (up to height of four feet) will be cleaned with hot water and detergent sanitized with bleach water or disinfectant solution at least twice daily. This shall be completed after lunch and after hours in rooms for children over two years old and after hours each day in rooms for children under two years old.

1.10.6. STOCK RESTROOM. The contractor shall ensure restrooms and facility supplies are sufficiently stocked so any provided supplies including toilet tissue, paper towels, and hand soap do not run out before the next scheduled cleaning. Supplies shall be stored in designated areas. If supplies run out prior to the next service date, the contractor shall refill within two hours of notification.

1.10.7. CLEANING PRODUCTS APPROVAL. The contractor shall provide a list of all cleaning products to be used in CDCs and Youth Activity Centers to the COR. The COR shall forward this list to the CDC director to ensure that the cleaning products are suitable for use in a childcare environment. The cleaning products, which include warnings that they may not be used in areas occupied by children, cannot be used. Chemical air fresheners are not permitted. All chemicals and other potentially dangerous products (except bleach water or other disinfectant solution) and cleaning supplies (including mops, mop buckets, etc.) must be stored in their original, labeled container in a locked closet inaccessible to children. Products containing phenolic compounds, such as “Lysol” shall not be allowed or approved for use in Child Development Centers.

The CDC Director has final approval for chemicals and cleaning products at the CDC and Youth Center.

1.10.8. CLEAN/SANITIZE TABLES, CHAIRS, AND HIGHCHAIRS. The contractor will clean tables, chairs, and highchairs used for eating after each meal and will sanitize daily. The contractor will sanitize all other remaining tables and chairs daily.

1.10.9. CLEAN/SANITIZE FOOD PREPARATION AND DIAPER CHANGING TABLES AND

ADJACENT WALLS. The contractor will clean food preparation tables, diaper changing counters, sinks, and adjacent walls at least daily, and as needed, with hot water and detergent and then sanitize with a bleach solution.

1.10.10. EMPTY TRASH CANS AND DIAPER PAILS. The contractor shall disinfect trash containers and diapers pails daily, first with hot water and detergent and then sanitized with the bleach water solution or other approved disinfectants/sanitizers. All trash containers shall be emptied, trash disposed, liners replaced, and containers returned to their original locations. Trash receptacles shall be left clean, free of contaminants and free of odors.

1.11. LEVEL 5 Category C CLEANING – REMOTE AND ISOLATED LOCATIONS.

Force Support Squadron buildings may be added to the contract as remote/isolated locations per DAFI 65-106. This level of cleaning does not fall under AFCOLS. Frequency for each task is in Appendix B. Level 5 restroom services may vary by building due to the frequency of use and the mission of the building.

1.12. PERIODIC CLEANING SERVICES. Periodic cleaning services are those specified as “as needed”. These services shall be requested by work order only by the COR. If there are specific dates requested by the customer, that information shall be included on the work order.

The COR shall request the service at the beginning of the performance month. The contractor shall use the work orders received from the COR to create a work schedule for the “as needed” performance month. The contractor shall forward the proposed schedule to the COR within 2 to 3 days after receiving the request from the COR. The contractor shall notify the COR after completion of the periodic task so that the area may be inspected by the COR. The contractor shall let COR know if flooring has changed or if services cannot be accomplished for the floor type due to manufacturer’s recommendations. Changes will be made by the COR to the periodic schedule as required. The COR will coordinate with the building facility manager to ensure the date(s) for the services are compatible with the building mission requirements. Any refusal by the facility manager to agree to a date and time for these services will result in the service being cancelled by the next scheduled visit. ALL “as needed services” are NOT guaranteed.

1.12.1. FLOOR BUFFING. Periodic floor buffing is used as an interim service to extend the floor finish until floor maintenance is required. Building users shall be contacted by the COR to confirm that furniture will be moved, where possible, prior to the floor buffing. Floors shall be cleaned prior to buffing. The contractor shall move chairs, trash cans and other easily moveable items to perform the service. The floor shall have a uniform clean appearance without streaks, swirl marks or residue. Replace chairs, trash cans and other items to their original location.

1.12.2. PERIODIC HARD FLOOR MAINTENANCE. Hard floors shall be cleaned prior to performing floor maintenance. Move chairs, trash cans and other easily moveable items to perform the service. If applicable, existing floor wax shall be stripped from the floor using commercial practices and approved chemicals. Floors shall be scrubbed to remove all dirt, grime, stains and scuff marks. Wax shall be applied according to the manufacturer’s recommendations. Once applied wax has dried, the floor shall be buffed to polish and seal the floor. Tile floors shall not be waxed. Tile floors and grout shall have a uniform clean appearance. The floor shall have a uniform clean appearance without streaks, swirl marks, residue or any evidence of soil, stain, film, or standing water. Replace chairs, trash cans and other items to their original location.

1.12.3. PERIODIC CARPET RESTORATIVE CLEANING. Carpet shall be vacuumed prior to performing floor maintenance. Move chairs, trash cans and other easily moveable items to perform the service. Deep clean the carpet using steam cleaning or shampoo to address soil suspension, soil extraction and drying. Ensure after cleaning that the carpeted area shows an improvement in visible appearance. Remove a cleaning solution residue from baseboards, furniture, trash cans, chairs and other similar items. Move chairs, trash cans and other movable items back to their original location.

1.12.4. LOW DUSTING (LEVEL 4 ONLY). Low dusting includes surfaces within 6 feet for the floor. Surfaces must be free of dust lint, cobwebs and litter. Surfaces could include tables, shelves, bookcases, windowsills, handrails, window blinds, etc.

1.12.5. HIGH DUSTING (LEVEL 4 ONLY). High dusting includes surfaces up to 8 feet from the floor. Surfaces must be free of dust, lint and cobwebs. Surfaces could include storage lockers, windowsills, clocks, pictures, window blinds, ceiling fans, air vents, etc.

1.12.6. CLEAN INTERIOR AND EXTERIOR WINDOWS (LEVEL 4 ONLY). Clean all windows, depending on the work order requirement. This includes indoor glass windows and exterior glass windows and doors. Both sides of the windows will be cleaned. Glass shall show no traces of film, dirt, smudges, streaks or other contaminants.

1.13. CDC SPECIAL CLEARANCE REQUIREMENTS.

1.13.1. The contractor is required to have a minimum of 8 personnel that have favorable background checks to be able to perform the services at CDC. Being up to date on all shots is a REQUIREMENT for the CDC positions. This requirement also includes the site manager and any supervisors that need to inspect the work accomplished at the CDC during the day. Lack of personnel with access DOES NOT relieve the contractor from performing the custodial services at these facilities and will result in a deficiency write-up for every service missed at these facilities.

1.13.2. At the beginning of the contract and as needed throughout the contract performance, contractor personnel shall begin in processing for CDC access with the COR at building 358. If the person only needs access to work at the CDC, they will be given instructions by the COR to see the NAF Human Resource Officer – currently Ms. Melissa Arnold. She is in building 52 on the second floor, room 2629 (phone 580-481-6416). Personnel will be required to bring a current up-to-date shot record to begin the vetting process. Other required forms will be filled out at Ms. Arnold’s office. Additional annual training and classes will be required for CDC staff prior to certification to work at the CDC. These training requirements, including child abuse prevention, shall be provided by the CDC staff during duty hours. The contractor is responsible for ensuring new employees working at the CDC and those requiring annual training complete these requirements.

1.13.3. REQUIRED IMMUNIZATIONS FOR CDC. All contractor personnel assigned to the CDC shall be free of communicable diseases, to include tuberculosis, prior to entering either facility.

All contractor personnel MUST have the following immunizations required by AFJI-48-110, “Immunizations and Chemoprophylaxis,” prior to personnel being allowed to work at the CDC.

The contractor shall be responsible for providing certification that all personnel meet the above conditions.

Required Immunizations:

Annual Flu Shot Diphtheria Hepatitis A Series Hepatitis B Measles Mumps Polio Rubella Tetanus Tuberculosis Skin Test Varicella

1.14. CDC AND YOUTH CENTER CLEANING PRODUCTS. The contractor shall provide a list of all approved cleaning products to be used in CDC and Youth Center to the CDC Director. The CDC Directors shall ensure that the cleaning products are suitable for use in a childcare environment. Cleaning products containing warnings that they may not be used in areas occupied by children CANNOT be used. Chemical air fresheners are not permitted.

1.14.1. SOLUTION STORAGE. Store all disinfecting, cleaning, and sanitizing solutions in their original, labeled containers (except for bleach water solution). Store bleach water solution in a non-brand name container clearly labeled as “BLEACH WATER.” Use the same type of container for bleach water throughout the facility. Always keep all cleaning solutions out of children’s reach.

1.14.2. CLEANING EQUIPMENT/MATERIALS. The contactor shall have use of Janitor closets in facilities where space is available. The contractor is responsible for ensuring that equipment, trash cans, mops, brooms and cleaning buckets are rinsed/cleaned and are free of odor and dirt.

Cleaning equipment shall be inaccessible to children.

1.14.3. The contractor shall follow CDC guidance for Personal Protective Equipment (PPE), cleaning methods and cleaning products to accomplish these tasks.

1.15. CAC ACCESS FOR BUILDINGS. Contract Personnel that require a CAC (Common Access Card) to access buildings for their cleaning route shall in processing with the COR and then Ms. Goodwin. CAC holders SHALL NOT allow any other person to use their CAC to gain access to a building. Doing so will result in the CAC being cancelled permanently for that person and possible removal from base access. Up to 10 contractor personnel may have a CAC for building access. If additional are needed, written justification must be sent to the COR.

1.16. CUSTODIAL SERVICES EXTENDED HOURS OF OPERATION AND SPECIAL

RESTRICTIONS. The facilities listed in table 2 below have extended hours of operation or special service performance restrictions.

Table 2 – Facilities with Extended Hours of Operation and Special Restrictions Facility Number

Facility Description Service Hours of Operation or Restrictions

35 Charlies Restroom Cleaning Services Wednesday through Saturday

52 MSG/Finance/Legal, etc. Restroom Cleaning High Use building

61 WoF Park Restrooms Restroom Cleaning Services ONLY during the months of 1 May through 30 September

89 C-17 Classrooms Facility and Restroom Cleaning

24-hour operation, Monday through Friday

130 Security Forces Restroom Cleaning High Use building and 24-hour operation.

Facility Number

Facility Description Service Hours of Operation or Restrictions

156 Fitness Center Restroom cleaning Restrooms shall be closed from 9 to 11 am for cleaning during normal duty hours. Cleaning must be completed in one restroom prior to moving to the next.

156 Fitness Center Facility Cleaning 24-hour operation with CAC, Monday through Sunday

164 58th & 730th Admin Restroom Cleaning High Use building

172 KC-135 Simulator Facility and Restroom Cleaning

24-hour operation, Monday through Friday

174 KC-46 Simulator Facility and Restroom Cleaning

12 to 20 hour operation, Monday through Friday

179 C-17 Simulator Facility and Restroom Cleaning

24-hour operation, Monday through Friday

181 KC-46 Fuselage Trainer Facility and Restroom Cleaning

12 to 20 hour operation, Monday through Friday

187 Simulator Facility and Restroom Cleaning

20-hour operation, Monday through Friday

188 Tanker Sortie Generation Facility

Facility and Restroom Cleaning

24-hour operation, Monday through Friday

189 Simulator Facility and Restroom Cleaning

20-hour operation, Monday through Friday

190 KC-135 Training Facility and Restroom Cleaning

15-hour operation, Monday through Friday

191 Training Facility and Restroom Cleaning

15-hour operation, Monday through Friday

193 Training Facility and Restroom Cleaning

15-hour operation, Monday through Friday

228 MX Command Bldg Facility and Restroom Cleaning

24-hour operation, Monday through Friday

284 Aerospace Grounds Equip Facility and Restroom Cleaning

24-hour operation, Monday through Friday

285 Airlift Sortie Generation/ Inspection Flight Facility

Restroom Cleaning 24-hour operation, Monday through Friday

291 Configurations Bldg Restroom Cleaning 17-hour operation, Monday through Friday

307 Club Altus Restroom Cleaning Services Monday through Saturday

323 Avionics/PMEL Restroom Cleaning 24-hour operation, Monday through Friday

450 NDI Bldg Restroom Cleaning 17-hour operation, Monday through Friday

Facility Number

Facility Description Service Hours of Operation or Restrictions

476 Munitions **Restricted Area – Escort Required**

Facility and Restroom Cleaning **For optimal efficiency and adherence to security protocols, cleaning must be performed concurrently with the required escort.**

Custodial Personnel MUST service building between the hours of 7 am and 4 pm, Monday through Friday

514 Aircraft Fuel Cell Bldg Restroom Cleaning 24-hour operation, Monday through Friday

517 Manufacturing/Wash Rack Restroom Cleaning 24-hour operation, Monday through Friday

1866 Youth Center Facility and Restroom Cleaning

May through August – open 0630 to 1900, Monday through Friday.

Some special programs on weekends.

1957 Excellence Park Restroom Cleaning Middle Room Cleaning

Services ONLY during the months of 1 May through 30 September

1996 Softball Field Restrooms Restroom Cleaning Services ONLY during the months of 1 May through 30 September

1.16.1. If for any reason the occupants of a building prevent the contractor from providing scheduled services, cleaning will be forfeit until the next scheduled service. The contractor shall notify the COR in writing with date, building number, specific areas affected and name of person (if given) refusing service.

1.17. CONTRACTOR PROVIDED EQUIPMENT.

1.17.1. CONTRACTOR-FURNISHED EQUIPMENT/VEHICLES. Provide and maintain all equipment and vehicles necessary to fulfil the requirements of this contract. The contractor may perform cleaning, minor repair and other normal maintenance requirements of custodial equipment on site. Maintenance and repair of contractor vehicles or their privately owned vehicles shall NOT be accomplished on site. Contractors’ commercial vehicles shall prominently display and maintain company name on both sides of vehicles to present a neat, professional appearance. Contractor vehicles shall be used solely for the intended purpose of performing services in this PWS during normal hours of operation. Only commercial contractor vehicles shall be allowed on the flight line.

1.17.2. EQUIPMENT CONDITION. All equipment used in the performance of this contract shall carry an Underwriters Laboratory (U/L) listing and be maintained in good operable condition. Equipment found to be unsafe and/or unable to function as designed shall not be used in the performance of this contract. The Contracting Officer (CO) or COR may inspect the contractor’s equipment and vehicles at any time and direct the removal of any unsafe or unusable equipment or vehicle from the installation.

1.17.3. EQUIPMENT QUANTITIES. The contractor shall provide adequate equipment, items and vehicles to effectively fulfill the scope of this contract. In addition, the contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are down for extended maintenance or repairs. Equipment failure does not alleviate the contractor from performing any requirement contained in this contract.

1.18. CONTRACTOR PROVIDED SUPPLIES.

1.18.1. One hundred percent of all paper products procured (toilet paper and paper towels) shall contain recycled materials. In accordance with FAR 52.208-9 Contractor Use of Mandatory Sources of Supply or Services, all contractors provided supplies listed below shall be purchased from the mandatory source AbilityOne when available. The contractor is ONLY required to provide the standard products listed below. Any facility owned dispensers that are not compatible with these standardized products shall be the responsibility of the Facility Manager to provide stock replacement soap and paper products. The Facility Manager may put in a service request to have the non-standard dispenser replaced with a standard dispenser, to be installed by CES. CES will also replace broken dispensers at the facility manager’s request.

1.18.2. The contractor shall be required to provide liquid soap, roll paper towels and 2-ply standard toilet paper roll products during regular services and when notified of low stock by the COR. Only the products listed below are restocked by the contractor.

- Plastic Trash Can Liners/Bags: Suitable for the type and size of trash receptacle.

Recommend 12-to-16-gallon bags for smaller receptacles and 55-gallon bags for high use taller receptacles or trash cans.

- Standard Toilet Paper: Two-ply or higher.

- Paper Towels: Paper towel rolls (P/N 290088) compatible with the installed TorkMatic dispensers currently installed (model 5510282).

- Hand Soap: GoJo 1250 ml foaming liquid anti-bacterial soap, or equal anti-bacterial soap shall be supplied for installed liquid soap dispensers. Soap must work with installed dispensers.

1.18.3. ANY change requested by the contractor to install a new ”standard” of paper towel dispensers or soap dispensers, must be requested by the contractor in writing along with the company name and part number for the paper towel dispenser, soap dispensers and paper towels if requested. This must be submitted to the COR and Contracting Officer for review. If approved by the Contracting Officer and COR, the PWS will be updated. The contractor will be responsible to purchase all new equipment and remove the old equipment prior to installing the new equipment without reimbursement by the Government. This is a Contractor Expense.

1.18.4. The contractor is required to provide enough stock to last through the next scheduled service and weekends/holidays. Calls for re-stocking supplies by the COR must be completed within 2 hours’ notice. The contractor shall stock during normal duty hours, 7:30 a.m. to 4:30 p.m., Monday through Friday (except for holidays). Some facilities may have occasional after-hour events. The facility manager may request extra stocked supplies for these events through the COR.

1.19. MISCELLANEOUS REQUIREMENTS. During and after performance of services, the contractor shall:

- Turn off unnecessary lights

- Report fire and safety hazards

- Report toilets in need of repair to the COR. Reference the building number, floor location, men’s or women’s restroom (room # if available) and the stall number from the restroom door.

No pictures needed unless toilets or urinals are broken.

- Report restroom leaks to the COR. Reference to the building number, floor location, men’s or women’s restroom (room number if available). Pictures of the leak may be submitted for repair.

- Notify the COR the next morning if areas were occupied and unable to be cleaned during scheduled time

- Notify Security Forces when unauthorized or suspicious persons are seen on premises

- When entering any facility or area after it has been secured, enter through one door and lock the door behind yourself. Secure facilities at all times, including the period when work is being performed. Upon completing work in a facility, ensure all doors and windows that were secured upon arrival are closed and secured upon departure.

- Display the appropriate caution signs when cleaning floors or any other surface that might pose a risk of injury for any personnel that are present. Remove the signs once the area is dry and safe for facility occupants to use.

1.20. REQUIRED REPORTS. All reports listed below shall be turned into the COR and any other designated office within the required time listed. Forms may be done using any Microsoft Office 365 product (or compatible).