FSHBusSvsPWSApndxF_QASP.doc

Request for Proposal No. FA3047-16-R-0007

Request for Proposal No. FA3047-16-R-0007

APPENDIX F

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

FOR

JOINT BASE SAN ANTONIO, FORT SAM HOUSTON

BUS SERVICES

1. Objective. The purpose of this requirement is to obtain contractor, non-personal services, to provide all management, supervision, labor, and office supplies necessary to perform Joint Base San Antonio (JBSA) – Fort Sam Houston Bus Contract Services as defined in the Performance Work Statement (PWS), appendices, and government supplied schedules in accordance with (IAW) the standards set forth in this contract.

2. Goals of the Multi-Functional Team (MFT). The purpose of the multi-functional team is to create an environment that shapes and executes an acquisition. The emphasis is on teamwork, trust, common sense and agility. The goal is to obtain efficiencies, improved performance, and cost savings throughout the acquisition life cycle.

3. Multi-Functional Team Members & their Responsibilities. The MFT is composed of stakeholders in the acquisition. These stakeholders are responsible for the acquisition throughout the life of the requirement. See QASP signature page for MFT membership.

3.1. Contracting Officer’s Representative (COR): is responsible for monitoring, assessing, recording and reporting on contractor compliance with the terms and conditions of the contract. The COR will have primary responsibility for completing quality assurance monitoring forms that will be used to document the inspection and evaluation of the contractor’s performance. The COR will maintain surveillance documentation, notify the Contracting Officer (CO) of any significant performance deficiencies and recommend improvements to the QASP and PWS throughout the life of the acquisition. See also in AFFARS MP5301.602-2(d) and Designation Memorandum for further clarification of COR duties and responsibilities.

3.1.1. Contracting Officer Representative Tracking (CORT) Tool is the DoD mandatory web-accessible management application designed to nominate, appoint, track and terminate, if necessary, CORs and to serve as the web-based portal for all relevant COR documents to include monthly status reports/surveillance documents on service contracts. The CORT Tool is located on the Wide Area Work Flow (WAWF) site and requires access to WAWF to register. CORs are required to register in the CORT Tool and upload their COR nomination and surveillance documentation. See the DoD CORT Tool User's Guide for further guidance.

3.2. The Contracting Officer (CO): Has overall responsibility for overseeing the contractor’s performance in the areas of contract compliance, contract administration, cost control and property control; reviewing the COR assessment of the contractor’s performance; and serves as a liaison between the COR and the contractor. The CO is the only person with the authority to direct the contractor in the performance of their duties under the contract and to make interpretations of and changes to the contract. The CO will facilitate Multi-Functional Team meetings. See also AFFARS MP5346.103, Contracting Office Responsibilities and AFFARS MP5301.602-2(d) for further clarification of CO duties and responsibilities. The primary COR will also serve as the Property Administrator as required by FAR 52.245-1(a).

3.3. The Functional Commander/Functional Director (FC/FD)/COR Management: Encompasses the FC/FD and the COR Supervisor and has overall responsibility for developing the PWS and the QASP and ensuring they satisfy mission requirements, are performance-based, foster innovation and define metrics. COR Management is also responsible for assigning competent and capable functional experts to the Multi-functional Team who will be available full time or as warranted by the procurement cycle. COR Management will assign COR(s) and notify the CO of any changes to this designation. FC/FD will review contractor performance documentation, prepared by the COR, on a regular basis to ensure performance is compatible with mission objectives. See also AFFARS MP5301.602-2(d) for further clarification on COR Management duties and responsibilities.

3.4. The Contracting Squadron Commander (CSC): serves as the Business Advisor to senior leadership; develops and implements acquisition strategies for services acquisitions; provides oversight of the Multi-functional Team in planning, assessing contractor performance and managing the acquisition throughout the life of the requirement IAW the FAR, DFARS and AFFARS. The CSC will provide Annual Execution Review (AER) reports on service acquisitions to the MAJCOM for consolidation.

3.5. The Quality Assurance Program Coordinator (QAPC): develops, manages and implements the base Quality Assurance Program; supports the Multi-functional Team in the development of contract requirements, ensuring requirements are clearly stated and enforceable; aids in development of the Performance Requirement Summary (PRS) and QASP and provides training to all FC/FD, COR and others that interact with this contract as needed.

3.6. The Contract Administrator (CA): is the focal point for issues regarding the contract; prepares and processes modifications to the contract; assists the CO in ensuring contractor performance meets contract standards; records and transcribes minutes for meetings.

3.6.1. CA will perform COR assessment on a periodic basis as determined by the CO. The CA will verify that the COR is accomplishing their surveillance according to the QASP. Observation of one or two checks will be sufficient to verify the COR’s procedures. If deficiencies are discovered in the COR surveillance procedures, the CO will notify the FC/FD and COR Management and provide any assistance the requested, such as additional training for COR. The CA will ensure that the COR is documenting their surveillances in a timely manner. A check of the COR files will also be performed on a periodic basis as determined by the CO/CA.

4. Performance Assessment. The following Performance Requirement Summary outlines the defined performance objectives for this acquisition with the corresponding goal performance thresholds:

PERFORMANCE REQUIREMENT SUMMARY

OR

No more than two validated customer complaints for this service per month Random Sampling

AND

Customer Complaint

OR

No more than two (2) validated customer complaints for this service per month Random Sampling

AND

Customer Complaint

(Note: Anonymous customer surveys will not be validated as a customer complaints) Customer Complaints

AND

Customer Surveys

4.1. The method(s) of performance assessment for each acquisition performance objective is as follows:

ITEM # 1, Post Shuttle Services Performance Objective: Post shuttle bus arrives at designated stops on time (+/- 5 mins) IAW the Shuttle Bus Schedule (SBS) with the magnetic “Post Shuttle” sign displayed on the front and passenger load side of the bus.

Method of Surveillance: Random Sampling & Validated Customer Complaints Performance Threshold: No less than 96% on time arrivals per month and no more than two validated customer complaints for this service per month.

Procedures for Random Sampling Inspection: Monthly, the FAC will direct the amount of random sample inspections to be conducted each week. Each Friday, after the SBS has been sent to the Contractor, the COR will utilize an Excel automated random sample generating tool to randomly sort the SBS and select the required quantity of inspections from the randomized SBS (for 15 inspections, the first 15 routes will be used of the randomized results). The FAC will have the option to limit the random inspection times based on availability of the CORs (during weeks a COR is available for second shift hours, those hours will be included). However, if the COR is only scheduled to be on-duty from 0700 – 1600 hours on a week, the trips/stops outside those hours will not be included in the list to be randomized). Once the date and time are randomly provided, the COR will select one specific stop during that date/time to inspect and not repeat a stop unless all stops have been inspected (normally the number of inspections would not exceed the number of stops in a week of service). A copy of the selected date/time/stops to be inspected will be sent to the other CORs and the FAC prior to the start of the SBS. Using Attachment 1, JBSA-FSH Bus Services Contract Checklist, each inspection will be documented to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” for the bus stop(s) observed verifying whether the bus arrived on time (+/- 5 mins) IAW PWS Paragraph 5.1.1.5.. If a COR for any reason is unable to complete a scheduled inspection, an annotation will be made on the Attachment in the comment section indicating why the inspection was missed.

Procedures for Customer Complaints: In addition, due to the extremely low % of inspections possible in relation to the number of actual stops during the month the Contractor must also not receive more than two validated customer complaints relating to this PO during the month. CORs will investigate all complaints received from customers relating directly to this PO obtaining information from both the customer, witnesses (if applicable) and the contractor. The Contractor will have three duty days to provide a response for consideration by the FAC who will make the determination whether the complaint is validated. The COR will document all validated customer complaints using Attachment 1, JBSA-FSH Bus Services Contract Checklist.

Failing either inspection method constitutes a failure of this PO.

ITEM # 2, Scheduled/Changed/Add-on Bus Service Performance Objective: Buses arrive at designated pick-up location(s) on time (+/- 5 mins) IAW the Weekly Trip Schedule to include changes and add-ons.

Method of Surveillance: Random Sampling

Performance Threshold: No less than 98% on time arrivals per month.

Procedures for Random Sampling Inspection: Monthly, the FAC will direct the amount of random sample inspections to be conducted each week. Each Friday, after the WTS has been sent to the Contractor, the COR will utilize an Excel automated random sample generating tool to randomly sort the WTS and select the required quantity of inspections from the randomized WTS (for 40 inspections, the first 40 trips will be used from the randomized results). The FAC will have the option to limit the random inspection times based on availability of the CORs (during weeks a COR is available for second shift hours, those hours will be included. However, if the COR is only scheduled to be on-duty from 0700 – 1600 hours on a week, the trips/stops outside those hours will not be included in the list to be randomized). Once the trips have been randomly selected, the COR will schedule the inspection of the service based on the first scheduled pick-up location/time of the trip. A copy of the selected trips to be inspected will be sent to the other CORs and the FAC prior to the start of the WTS. Using Attachment 1, JBSA-FSH Bus Services Contract Checklist, each inspection will be documented to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” for the bus stop(s) observed verifying whether the bus arrived on time (+/- 5 mins) IAW PWS Paragraphs 5.1.1., 5.1.1.6., and 5.1.2.. Note: If a randomly selected trip is changed after the schedule is published, the changed run will still be inspected using the new date/time. If a randomly selected trip is cancelled, that inspection will be cancelled with no need to accomplish a make-up inspection. If a COR for any reason is unable to complete a scheduled inspection, an annotation will be made on the Attachment in the comment section indicating why the inspection was missed.

Procedures for Customer Complaints: In addition, due to the extremely low % of inspections possible in relation to the number of actual stops during the month the Contractor must also not receive more than two validated customer complaints relating to this PO during the month. CORs will investigate all complaints received from customers relating directly to this PO obtaining information from both the customer, witnesses (if applicable) and the contractor. The Contractor will have three duty days to provide a response for consideration by the FAC who will make the determination whether the complaint is validated. The COR will document all validated customer complaints using Attachment 1, JBSA-FSH Bus Services Contract Checklist.

Failing either inspection method constitutes a failure of this PO.

ITEM # 3, Bus Inspections Performance Objective: Each bus in is fully operational and has the AF Form 1800 properly completed and on-board during use.

Method of Surveillance: Random Sampling

Performance Threshold: No more than two (2) deficiencies per month.

Procedures for Random Sampling Inspection: Monthly, the FAC will direct the amount of random sample inspections to be conducted each week. Each Friday, after the WTS and SBS have been sent to the Contractor, the COR will utilize an Excel automated random sample generating tool to randomly sort the combined SBS and WTS and select the required quantity of inspections from the randomized results (for 40 inspections, the first 40 trips/stops will be used from the randomized results). The FAC will have the option to limit the random inspection times based on availability of the CORs (during weeks a COR is available for second shift hours, those hours will be included. However, if the COR is only scheduled to be on-duty from 0700 – 1600 hours on a week, the trips/stops outside those hours will not be included in the list to be randomized). Once the trips/stops have been randomly selected, the COR will schedule the inspection of the service based on the first scheduled pick-up location/time of the trip from the WTS or the specific date/time of the stop from the SBS. A copy of the selected trips/stops to be inspected will be sent to the other CORs and the FAC prior to the start of the WTS/SBS. Using Attachment 1, JBSA-FSH Bus Services Contract Checklist, each inspection will be documented to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” verifying whether the bus was fully operational and that the AF Form 1800 was properly completed and on-board the bus during use IAW PWS Paragraphs 5.4.1.1., 5.4.1.2., 5.4.3., and 5.4.5.. Note: If a randomly selected trip is changed after the schedule is published, the changed run will still be inspected using the new date/time. If a randomly selected trip is cancelled, that inspection will be cancelled with no need to accomplish a make-up inspection. If a COR for any reason is unable to complete a scheduled inspection, an annotation will be made on the Attachment in the comment section indicating why the inspection was missed.

ITEM # 4 Vehicle Operations Performance Objective: The contractor utilizes emergency flashers during the loading/unloading process, wears a seat belt at all times during motion, assist in safe and orderly passenger embarkation and debarkation of buses and ensures passengers are properly seated during transport.

Method of Surveillance: Random Sampling Performance Threshold: No more than one (1) deficiency per month.

Procedures for Inspection: The COR will utilize the selected trips/stops from the automated random sample generated results from POs 1 & 2 above to evaluate this PO in conjunction with those inspections. A copy of the selected trips/stops to be inspected will be sent to the other CORs and the FAC prior to the start of the WTS/SBS. The COR will utilize Attachment 1, JBSA-FSH Bus Services Contract Checklist to document the periodic inspection of services to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” for the particular vehicle operations activity observed IAW PWS Paragraph 5.2.1.. Note: If a randomly selected trip is changed after the schedule is published, the changed run will still be inspected using the new date/time. If a randomly selected trip is cancelled, that inspection will be cancelled with no need to accomplish a make-up inspection. If a COR, for any reason, is unable to complete a scheduled inspection, an annotation will be made on the Attachment in the comment section indicating why the inspection was missed.

ITEM # 5, Cleanliness Performance Objective: All buses are kept clean at all times.

Method of Surveillance: Random Sampling Performance Threshold: No more than two (2) deficiencies per month.

Procedures for Random Sampling Inspection: Monthly, the FAC will direct the amount of random sample inspections to be conducted each week. Each Friday, after the WTS and SBS have been sent to the Contractor, the COR will utilize an Excel automated random sample generating tool to randomly sort the combined SBS and WTS and select the required quantity of inspections from the randomized results (for 40 inspections, the first 40 trips/stops will be used from the randomized results). The FAC will have the option to limit the random inspection times based on availability of the CORs (during weeks a COR is available for second shift hours, those hours will be included. However, if the COR is only scheduled to be on-duty from 0700 – 1600 hours on a week, the trips/stops outside those hours will not be included in the list to be randomized). Once the trips have been randomly selected, the COR will schedule the inspection of the service based on the first scheduled pick-up location/time of the trip from the WTS or the specific date/time of the stop from the SBS. A copy of the selected trips/stops to be inspected will be sent to the other CORs and the FAC prior to the start of the WTS/SBS. Using Attachment 1, JBSA-FSH Bus Services Contract Checklist, each inspection will be documented to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” verifying whether the bus interior and exterior clean IAW PWS Paragraphs 5.4.2. and 5.4.4.. The COR will use reasonable judgment concerning the cleanliness of the exterior based on weather in the past 24 hours as well as JBSA directed restrictions/availability of government vehicle wash facilities. Note: If a randomly selected trip is changed after the schedule is published, the changed run will still be inspected using the new date/time. If a randomly selected trip is cancelled, that inspection will be cancelled with no need to accomplish a make-up inspection. If a COR for any reason is unable to complete a scheduled inspection, an annotation will be made on the Attachment in the comment section indicating why the inspection was missed.

ITEM # 6, Online Vehicle Integrated Management System (OLVIMS) Performance Objective: The contractor shall ensure trip data is loaded accurately into OLVIMS within 24 hours of the run/trip being completed.

Method of Surveillance: Random Sampling

Procedures for Random Sampling Inspection: Monthly, the FAC will direct the amount of random sample inspections to be conducted each week. Each Friday, after the WTS and SBS have been sent to the Contractor, the COR will utilize an Excel automated random sample generating tool to randomly sort the combined SBS and WTS and select the required quantity of inspections from the randomized results (for 40 inspections, the first 40 trips/stops will be used from the randomized results). Once the trips have been randomly selected, a copy of the selected trips/stops to be inspected will be sent to the other CORs and the FAC prior to the start of the WTS/SBS. Using Attachment 1, JBSA-FSH Bus Services Contract Checklist, each inspection will be documented to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” verifying the required data was accurately and timely loaded into OLVIMS. The COR will wait a minimum of 24 hours (one duty day) after the trip/shuttle route was completed to conduct the inspection to ensure compliance IAW PWS Paragraph 5.3.2.3.. Note: If a randomly selected trip is changed after the schedule is published, the changed run will still be inspected using the new date/time. If a randomly selected trip is cancelled, that inspection will still be conducted to ensure the run in entered into OLVIMS as a cancelled run.

ITEM # 7, Data Requirements Performance Objective: The contractor provides accurate and timely data reports as required by the PWS.

Method of Surveillance: 100% Inspection

Performance Threshold: Contractor shall not have any more than two (2) deficiencies per month.

Procedures for Inspection: At the beginning of the month, the COR will identify all required reports/deliverables required for that month and document each on Attachment 1 with the date/time required. The COR will utilize Attachment 1, JBSA-FSH Bus Services Contract Checklist to document 100% inspection of services to verify the contractor is meeting this performance objective within the acceptable threshold by indicating “acceptable” or “unacceptable” for the accuracy of information and timeliness of reports provided to the government IAW PWS Paragraphs 5.3.3., 5.3.4., and 5.3.5..

ITEM # 8, Customer Service Performance Objective: The contractor provides safe bus service using clean buses and treats all customers with respect and dignity.

Method of Surveillance: Customer Complaint OR Customer Surveys Performance Threshold: Contractor shall not have any more than one (2) validated customer complaints per month.

Procedures for Inspections: CORs will investigate all complaints received from customers relating directly to this PO obtaining information from both the customer, witnesses (if applicable) and the contractor. The Contractor will have three duty days to provide a response for consideration by the FAC who will make the determination whether the complaint is validated. The COR will document all validated customer complaints using Attachment 1, JBSA-FSH Bus Services Contract Checklist.

ITEM # 9, GFP Inventory Performance Objective: The contractor maintains accountability and control of all Government Furnished facilities, property, equipment and materials.

Method of Surveillance: 100% Inspection

Performance Threshold: Contractor shall not have any more than two (2) deficiencies per month.

Procedures for Inspections: The contractor will complete a joint annual inventory of all Government furnished facilities, property, equipment and materials, to include keys, at the anniversary of each year of performance or at contract completion or termination.

4.2. Non-Performance Requirement Summary Items. The Contractor is required to provide all services identified in the PWS. COR is required to inspect non-performance requirement summary items on a periodic basis.

4.3. Certification of Services. At the end of each contract payment period as defined in the resulting award of this acquisition, the COR shall certify the services were received in accordance with contract payment terms and conditions.

4.4. Unacceptable Services. The COR shall determine the cause of contractor unacceptable services.

4.4.1. If any government action, or lack of action, caused or contributed to the unacceptable performance, the performance will not be counted against the contractor. The COR will take steps to ensure the government does not interfere with the contractor’s performance in the future.

4.4.2. If contractor caused, the COR shall document the occurrence in accordance with (IAW) the methods of surveillance outlined in this QASP. IAW contract terms and conditions, the government reserves the right to inspect any services that have been tendered for acceptance. The Government may require re-performance of nonconforming services at no increase in contract price. If re-performance will not correct the defects or is not possible, the government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. Disputes between the COR and the contractor on the validity of a performance assessment shall be referred to the CO.

5. Performance Management. The following outlines the approach, methods and tools to be used by the MFT to manage this acquisition upon award.

5.1. COR(s) shall evaluate and document contractors’ performance in accordance with the procedures outlined in this QASP and maintain resulting surveillance documentation. The results of surveillances shall be maintained as Past Performance information and utilized to prepare and support annual Contractor Performance Assessment Report System (CPARS) reporting, if required. Information will also be used to complete reporting requirements in accordance with AFI 63-138, Acquisition of Services, Chapter 6.4, Initial Contract Performance Review, which shall take place within 30 days after the contractor assumes full performance responsibilities (i.e. after completion of transition/mobilization). Also, paragraph 5.2, Annual Execution Reviews (AER) which shall assess annual execution review for progress against approved performance metrics and review the summary of evaluations from the CPARS.

5.2. The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure the contract services conform to the requirements of the PWS. The QCP shall be submitted with the contractor’s proposal for evaluation and acceptance.

5.3. The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Additional information about trafficking in person may be found at the website for the Department of State’s Office to Monitor and Combat Trafficking in Person at http://www.state.gov/g/tip.

5.3.1. IAW FAR 52.222-50 and DFARS PGI 222.17, Combating Trafficking in Persons, CORs must monitor the contractor’s performance regarding trafficking in persons such that non-compliance with stated regulatory guidance is brought to the immediate attention of the Contracting Officer. CORs must inform the CO if the contractor, contractor personnel, subcontractor, or subcontractor personnel have failed to comply with the requirements of this clause and PGI.

5.3.2. Should a violation be reported, the CO shall, through the contracting officer’s local commander or other designated representative, immediately notify the Combatant Commander for the geographical area in which the incident has occurred. The Unified Combatant Command Defense LINK website at http://www.defenselink.mil/specials/unifiedcommand/, identifies each command’s area of responsibility.

5.3.3. The contractor shall take appropriate action should a violation occur. For corrective procedures and remedies for non-compliance see contract clause FAR 52.222-50.

5.4. SAF/AQ Policy Memo, Implementation of FY 11 NDAA Section 8108, Contractor Inventory, 13 Nov 12, requires contractors to report labor hours via the Contractor Manpower Reporting Application (eCMRA) located at http://www.ecmra.mil.

5.4.1. CORs shall ensure contractor labor hours and contract data entry requirements are properly loaded in the eCMRA. See CMRA Contractor Manpower Reporting Full User Guide for further guidance.

5.5. The MFT shall continue to meet after award as necessary to ensure high levels of contractor performance, foster a synergistic partnership, and support mission requirements.

QASP SIGNATURE PAGE

JOINT BASE SAN ANTONIO, FORT SAM HOUSTON

BUS SERVICES

23 September 2015

TODD L. DEANE

CHARLES H. BRANCH

502 LRS Functional Commander

LRS Contract Officer Representative

BARBARA A. JEWETT

MARIA LAMBERT

Contracting Officer Quality Assurance Program Coordinator

KAREN E. RODRIGUEZ

Contract Administrator

ATTACHMENT #1

JBSA-FSH BUS SERVICE CONTRACT CHECKLIST

OBSERVATION # OBSERVATION FINDINGS

TIME ACC UNACC

Service Number/Description: PO #1- Post Shuttle Bus arrives at each designated pick-up location on time (+/- 5 mins) IAW the Weekly Trip Schedule/Post Shuttle Bus Schedule and has “Post Shuttle” sign properly posted. (Ref. Para 5.1.1.5. Post Shuttle)

01 Bus Stop #_________, Estimated Time of Arrival:________________ Scheduled Time of Arrival:_______________________ 02 Bus Stop #_________, Estimated Time of Arrival:________________

Scheduled Time of Arrival:_______________________ Service Number/Description: PO#2 - Buses arrive at designated pick-up location(s) on time (+/- 5 mins) IAW the Weekly Trip Schedule. (Ref. Para 5.1.1. Hourly and Stay With Bus Service, 5.1.1.6. Other Shuttle Service, and 5.1.2. Mileage-Based Trips) ____________________________________________________________________ 01 Scheduled/Add-on & After Hours Bus Services arrived on time: Location:____________ Date:_____________________________, Time:________________________ 02 Scheduled/Add-on & After Hours Bus Services arrived on time: Location:____________ Date:_____________________________, Time:________________________

Service Number/Description: PO#3- Each bus is fully operational and has the AF Form 1800 properly completed and on-board during use. (Ref. Para 5.4.1.1. Pre-Inspection, 5.4.1.2. Post-Inspection, 5.4.3. Fueling, and 5.4.5. Maintenance)

01 Vehicle Number Inspected:____________________, Date:_________________ Location:_____________________/ Time:__________________________ 02 Vehicle Number Inspected:____________________, Date:_________________ Location:_____________________/ Time:__________________________

Service Number Description: PO#4- The contractor utilizes emergency flashers during the loading/unloading process, wears a seat belt at all times during motion, assists in safe and orderly passenger embarkation and debarkation of buses, and passengers are properly seated during transport. (Ref. Para 5.2.1. Vehicle Operations)

01 Vehicle Number Inspected:__________________, Date:____________________ Location:_____________________/ Time:__________________________ 02 Vehicle Number Inspected:__________________, Date:____________________ Location:_____________________ / Time:__________________________

Service Number/Description: PO#5 – All buses are kept clean at all times. (Ref. Para 5.4.2. Lost/Found Items and 5.4.4. Cleanliness)

01 Vehicle Number Inspected:__________________, Date:____________________

Location:_____________________/ Time:__________________________ 02 Vehicle Number Inspected:__________________, Date:____________________

Location:_____________________ / Time:__________________________ Service Number Description: PO#6- The contractor fully and accurately inputs all trip data into OLVIMS no later than (24) hours after completion of the trip. (Ref. Para 5.3.2.3. OLVIMS)

01 Bus Service Run Date & Time:_________,Date of OLVIMS entry: _________

Data is Accurate: Yes or No (circle one), OLVIMS Confirmation No._______ 02 Bus Service Run Date & Time:_________,Date of OLVIMS entry: _________

Data is Accurate: Yes or No (circle one), OLVIMS Confirmation No._______ Service Number Description: PO#7- The contractor provides accurate and timely data reports as required by the PWS. (Ref. Para 5.3.3. Daily Reports, 5.3.4. Weekly CLIN Summary Report, and 5.3.5. Ridership Data Report)

01 Data deliverable:____________________, PWS Due date/time______________ Contractor submittal date/time__________________________________

02 Data deliverable:____________________, PWS Due date/time______________ Contractor submittal date/time__________________________________