Line_Serving_Standards.doc

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Full Food Services JBSA Lackland TX
Solicitation number
FA3016-16-R-0041
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Line Serving Standards

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LINE ATTENDANT PROCEDURE

Breads
Utensil
Service Procedures

Caramel Rolls

Cinnamon Rolls

Small Spatula
Replace when down to 2 rolls. Discard rolls. Replace spatula.
Muffins
Tongs
Replace when down to 3-4 muffins. Crosspan acceptable product to top of new pan/basket.
Biscuits
Tongs
Replace when down to 3-4 biscuits. Crosspan to top of new pan.
Dinner Rolls
Tongs
Replace when down to 3-4 muffins. Crosspan acceptable product to top of new pan/basket.
Cornbread
Small Spatula
Replace when down to 1-2 pieces. Do not cross- pan. Place carryover pieces into covered lexan.
Garlic Bread
Tongs
Replace when down to 2-3 pieces. Crosspan to top of new pan.
Soups
Utensils
Service Procedures
All Soups
4 ounce ladle
When soup is ½ full or there is a “dry” buildup on sides of pan, call for a new soup. Remove old soup pot. Place new soup in line. Return old soup to warmer.

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE.

Gravies & Sauces
Utensils
Service Procedures

Beef Gravy

Sausage Gravy;

Country Gravy.

Meat Sauce, Turkey

Gravy, Marinara

Sauce, Cheese Sauce, Salsa, Strawberry Sauce, Maple Syrup

2 ounce Gravy Ladle
Replace when 1/2 full or there is a “dry” buildup on sides of pan. Return linecarryover to warmer
Chicken
Utensil
Service Procedure
Chicken & Dumpling
Solid Spoon Solid Spoon
Replace when down to 1 dumpling. Return or line carryover to warmer. Do Not Crosspan. Dumplings. Replace spoon.

Chicken & Biscuits.

Chicken:
Tongs
Replace when down to 2 pieces or only wings and thighs are left.

Baked

Crosspan. BBQboneside down, to spaces in new pan.

Chicken, Fried
Tongs
Replace when ¼ full or only wings remain. Place fresh pan in line. Crosspan to top of new pan.
Chicken Livers w/ Chinese Veges.
Solid Spoon
Replace when ¼ full. Crosspan acceptable livers to top of new livers. Do Not Crosspan. Vegetables.
Teriyaki Wings,
Tongs
Replace when ¼ full. Crosspan to top of new pan.

Hot Wings

Fish
Utensil
Service Procedure
Baked Fish
Small Spatula
Replace when down to 2 pieces. Crosspan to spaces in new pan. Return broken pieces to fish pan in cooler.
Catfish
Tongs
Replace when 1/4 full. Crosspan to top of new pan.

** Do Not Save for Seafood Patties **

Fried Fish
Tongs
Replace when 1/4 full. Crosspan to top of new pan. Return broken pieces to fish pan in cooler.
Fried Shrimp, Fried Clams
Tongs
Replace when 1/4 full. Crosspan to top of new pan.
Seafood Patties
Small Spatula
When down to 2 patties, ask cook to “please sauce a seafood patty”. Crosspan only acceptable whole patties to front of new pan. Replace spatula.

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE.

Meat and Entrees
Utensil
Service Procedure
Baked Beans and Franks
Black Handled
Replace when 1/4 full or franks are gone. Solid Spoon Return line carryover to warmer.
Beef Patties
Black Handled
Replace when down to 2 patties. Crosspan Solid Spoon whole patties to front of new pan. Crosspan acceptable mushroom gravy over all. Discard broken pieces.
Chicken Fried Steaks
Tongs
Replace when down to 2 steaks. Crosspan to front of new pan.
Chili
Gravy Spoodle
When Chili is 1/2 full or there is a “dry” buildup on sides of pan, call for a new Chili. Remove old Chili and place new Chili in line. Return line carryover to warmer. Replace Spoodle.
Country Fried Steaks
Tongs
Replace when down to 2 steaks. Crosspan to front of new pan.
Enchiladas
Small Spatula
Replace when down to 1 enchilada. Discard line carryover.
Italian Sausage
Solid Spoon
Replace when down to 1/4 full. Crosspan acceptable peppers and onions to top of new peppers/onions and crosspan sausage to front of new pan.
Jambalaya
Solid Spoon
Replace when 1/2 full or pan is unacceptable. Return carryover to warmer. Replace spoon.
Lasagna
Solid Spoon
Replace when 1/4 full. Return line carryover to warmer. Replace spoon.
Liver and Onions
Tongs
Replace when down to 2 pieces. Crosspan acceptable liver to front of new pan.
Meatballs
Solid Spoon
Replace when down to 1/4 full. Crosspan to spaces in new pan.
Meatloaf
Small Spatula
When down to 2 pieces, ask cook to “please sauce a meat loaf.” Crosspan whole acceptable pieces to front of new pan. Replace spatula.
Pizza
Small Spatula
Replace when down to 4 or 5 pieces. Crosspan acceptable carryover to front or sides of new pans. Replace spatula.
Salisbury Steak
Solid Spoon
Replace when down to 2 patties. Crosspan to front of new pan.
Sausage Patties
Solid Spoon
Replace when down to 2 patties. Crosspan to front of new pan.
Smoked Sausage & Kraut
Solid Spoon
Replace when Sausage is down to 3 pieces. Return line carryover to warmer.
Taco Beef
Small Spatula
Replace when 1/4 full. Crosspan to front of new pan. Stir.

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE.

Potatoes/Starches
Utensil
Service Procedure
Au Gratin Potatoes
Solid Spoon
Replace when 1/8 full. Return line carryover to warmer. Replace spoon.
Baked Potatoes
Tongs
Replace when new batch is ready ( maximum 40 minute hold time). Do Not Crosspan.. Place line carryover, unwrapped, on a sheetpan in the pantry cooler. Use for potato salad.
French Fries
Tongs
When down to 1/2 a pan, please ask the cook for “New pan of fries, please”. Do Not Crosspan.. Do not hold on line more than 15 minutes. Do not hold fries in sham.
Whipped Potatoes
Solid Spoon
Replace when 1/4 full. Crosspan to pocket of new pan. Replace spoon.
Chow Mein Noodles
Tongs
Replace when 1/4 full. Crosspan to top of new pan.
Dressing:
Solid Spoon
When down to 2 spoonfuls, ask cook to Bread “Please sauce a dressing.” Discard any left Cornbread over dressing. Replace spoon.
Hush Puppies
Tongs
Replace when 1/4 full. Crosspan to top of new pan.
Macaroni & Cheese
Solid Spoon
Replace when 1/4 full. Return line Solid carryover to warmer. Replace spoon.
Mostaccioli Noodles
Solid Spoon
Replace when 1/4 full or mostaccioli is unacceptable. Crosspan acceptable product to top of new pan and stir. Discard any dry noodles.
New Potatoes
Black Handled Slotted SpoonReplace when 1/4 full. Crosspan to top of new pan.
Potato Skins W/ Cheese
Tongs
When pan is 1/8 full, ask cook to “Please Cheese Sauce a skin.” Discard line carryover. Replace tongs.

Rice:

Fried

White

Risotto

Solid Spoon
Replace when 1/4 full. Crosspan to front of new pan.
Spanish Rice
Solid Spoon
Replace when 1/4 full or cheese is gone. Return line carryover to warmer. Replace spoon.
Spaghetti Noodles
Spaghetti fork
Replace when 1/4 full or noodles are unacceptable. Crosspan acceptable product to top of new pan and mix in. Discard any dry noodles.
Vegetables
Utensil
Service Procedure
Baked Beans
Solid Spoon
Replace when ¼ full. Return line carryover to warmer. Replace spoon.
Broccoli, Frozen
Slotted Spoon
Replace when ¼ full. Crosspan to front of new pan. Stir. (Note: if Broccoli, Normandy color does not match, return to cook).
Broccoli, Fresh
Tongs
Cabbage
Slotted Spoon
Replace when ¼ full. Crosspan tofront of new pan.
Candied Yams
Solid Spoon
Replace when ¼ full. Return line carryover to warmer. Replace spoon.
Carrots
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Carrots, candied
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Cauliflower
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Corn
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Country Zucchini
Solid Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Green Beans
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Okra
Solid Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Summer Squash
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Zucchini
Slotted Spoon
Replace when ¼ full. Crosspan acceptable product to front of new pan.
Corn on the Cob
Tongs
Replace when down to 2 - 3 ears. Crosspan to top of new pan.
Creamed Spinach
Solid Spoon
Replace when ¼ full. Crosspan to front of new pan. Stir. Replace spoon.
Dried Beans
Solid Spoon
Replace when ¼ full. Crosspan to top of new pan. Stir. Replace spoon.
Spinach Marie
Solid Spoon
Replace when down to spoonfuls. Discard any line carryover. Replace Spoon.
Turnip Greens
Solid Spoon
Replace when ¼ full. Crosspan to front of new pan.
Carving Station
Utensil
Service Procedure
Au Jus
1 oz. Ladle
Replenish as needed.
BBQ Beef Ribs
Tongs
Replace when down to 4-6 ribs. Crosspan to top of new pan. Replace tongs.
Ham
Cooks Fork
Carve dime thickness. When down to 2’’, bring out new ham. Continue carving first ham until it is gone.
Roast Beef
Cooks Fork
Carve dime thickness. When down to 2”, bring out new roast. Continue carving first roast until it is gone.
Turkey
Cooks Fork
Carve dime thickness. When down to 2’’, bring out new turkey. Continue carving first turkey until it is gone.

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE.

Breakfast
Utensil
Service Procedure
Bacon Strips
Tongs
Replace when 1/4 full. Crosspan to top of new pan.
Biscuits
Tongs
Replace when down to 3-4 biscuits. Crosspan to top of new pan.
Corned Beef Hash
Solid Spoon
Replace when 1/4 full. Crosspan to top of Solid Spoon new pan.
Dutch Apple Cake
Small Spatula
Replace when down to six pieces. Crosspan to front of new pan.
French Toast
Tongs
Replace when down to 3 slices. Crosspan to top of new pan.
French Toast
Tongs
Replace when 1/4 full. Crosspan to top of new pan.
Grits
Solid Spoon
Replace when 1/4 full. Crosspan to top of new pan.
O’Brien Potatoes
Solid Spoon
Replace when 1/4 full. Crosspan to front of new pan.
Hash Browns
Solid Spoon
Replace when 1/4 full. Crosspan to front of new pan.

Sausage:

Links

Smoked

Tongs
Replace when 1/4 full. Crosspan to top of pan.
Scrambled Eggs
Solid Spoon
Replace when 1/8 full or eggs are unacceptable. Do Not Crosspan. -- discard.
Sliced Mushrooms
Solid Spoon
Replace when 1/4 full. Crosspan to top of new pan.
Onions & Green Pepper
Solid Spoon
Replace when 1/4 full. Crosspan to top of new pan. Stir.
Waffles
Tongs
Replace when down to 3 waffles. Crosspan to top of new pan.

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE.

Prepared Salads
Utensil
Service Procedure
Carrot Raisin
Stainless Solid Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Cole Slaw
Stainless Solid Spoon
when coleslaw is down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Country Tomato Salad
Stainless Slotted Spoon
When down to 1 - 1 ½ quarts, replace with Fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Jello/Jello Whip
Stainless Solid Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Marinated Vegetables
Stainless Slotted Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Pasta
Stainless Slotted Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Oriental Pasta Salad
Pasta Fork
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace pasta fork.
Potato Salad
Stainless Solid Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Pickled Beets
Stainless Slotted Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Seafood Salad
Stainless Solid Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Sicilian Pasta Salad
Pasta Fork
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace pasta fork.
3 Bean Salad
Stainless Slotted Spoon
When down to 1 - 1 ½ quarts, replace with fresh bowl. Return carryover bowl to pantry cooler. Replace spoon.
Salad Dressings
Utensil
Service Procedure

Bleu Cheese

Creamy Italian

1000 Island

Frenchdressing

Housediscard

Lo-Cal French

Lo-Cal Italian

Dressing Ladles
Refill to 1’’ from top of crock when 1/4 full. Stir and wipe rim of crock. Replace ladle if foreign product is spilled into it. If necessary, replace crock with fresh product and discard old.
Vinegar & Oil
Cruets
When 1/4-1/3 full, replace cruets on line. Wipe outside of cruets to remove any buildup.

Use a small rubber spatula to clean all of the dressing from 2 quart container when transferring dressing to line.

Fresh Fruit
Utensil
Service Procedure

Cantaloupe

Honeydew

Pineapple

Watermelon

Grape Clusters

Strawberries Tongs

Tongs

Tongs

Tongs

Tongs

Tongs Replace when bowl is ¼ full. Transfer acceptable product to top of new bowl.

Salad Bar
Utensil
Service Procedure
Tossed Salad
Tongs
Refill with drained tossed salad when bowl is 1/4 full. Wipe rim of bowl.
Spinach Leaves
Pom Tongs
Refill with drained leaves when crock is 1/ 4 full. Wipe rim of crock.

Tomato Wedges

Cucumber Slices

Sliced Mushrooms

Alfalfa Sprouts

Shredded Cheese

Red Onions

Chopped Eggs

Pom Tongs
Replace when crock is 1/4 full. Transfer acceptable product to top of new bowl.
Green Peas
Plastic Spoon
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.
Cottage Cheese
Plastic Spoon
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.
Carrot Raisin Salad
Plastic Spoon
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.
Garbanzo Beans
Plastic Spoon
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock. Change spoon if necessary.
Kidney Beans
Plastic Spoon
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.

Black Olives

Pickle Slices

Pepperoni

Cherry Peppers

Pickled Vegetables

Pom Tongs
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.

Croutons

Bacon Bits

Sunflower Seeds

Chow Mein Noodles

Plastic Spoon
Remove any foreign products and refill when when crock is 1/4 full. Wipe rim of crock.
Green Onions
Pom Tongs
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.
Daily Fresh Vegetables
Pom Tongs
Remove any unacceptable product and refill when crock is 1/4 full. Wipe rim of crock.
Taco Bar/ Potato Bar
Utensil
Service Procedure
Taco Shells
Plastic Tongs
Replace when down to 4 or 5 shells.
Tortillas
Plastic Tongs
Replace when down to 3 or 4 tortillas. Crosspan to top of new pan.
Sour Cream
Plastic Spoon
Replace when 1/4 full. Cross pan acceptable

Cheddar Cheese

Diced Tomato

Green Onion

Salsa Plastic Spoon

Crosspan to top of new pan.

Sliced Jalapenos
Tongs
Crosspan to top of new pan.
Condiments
Utensil
Service Procedure

Cocktail Sauce

Horseradish Sauce

Tartar Sauce

Plastic Spoon
Replace when ¼ full. Crosspan acceptable leftover to top of new pan
Grated Parmesan
Dredge
Replace when ¼ full. Return old shaker to Shaker Jar pantry cooler.

Tobasco Sauce

Hot Pepper Juice

Replace when ¼ full. Return old bottle to pantry.

Desserts
Utensil
Service Procedure
Chocolate/Vanilla Pudding:
Stainless Solid
Replace when 1/4 full or there is a dry buildup on sides of pan. Do Not Crosspan.. Place carryover in pantry cooler.
Bread Pudding
Solid Spoon
Replace when down to 3 spoonfuls or pudding becomes dry and unacceptable. Do Not Crosspan..

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE

Cakes

Chocolate

White

Yellow

Carrot Cake

Cut cake and bowl up as needed. Wipe edges of bowl. Replenish as needed to maintain a full line. Discard dry or unacceptable product.

Cheesecake

Note: Cheesecake with cherries. Top with 2 cherries and sufficient glaze to make 1 Tablespoon.

Fruit Cobbler:

Cherry

Blueberry

Peach

Solid Spoon
Replace when 1/4 full. Do Not Crosspan.. remove crust from old cobbler and place fruit in 2 quart buckets to be used for A to Z Muffins. Cover, label, date and refrigerate.

Fruit Crisp:

Apple

Cherry

Solid Spoon
Replace crisp when 1/4 full. Do Not Crosspan.. Remove topping from old crisp and place fruit in 2 quart buckets to be used for A to Z Muffins. Cover, label, date and refrigerate.

Hot Fudge Pudding Cake

Hot Lemon Pudding Cake

Solid Spoon
Replace when down to 3 spoonfuls or cake on becomes dry. Do Not Crosspan..

Peanut ButterCut Cake

Cut and bowl up as needed. Wipe edges of bowl. Replenish as necessary to maintain a full line. Discard dry or unacceptable product.

Mocha Cake

Ice Cream Toppings
Utensil
Service Procedure
Dry Toppings
Plastic Spoon
Refill to 1’’ from top of pan when 1/4 full. Wipe edges of pan. Remove any foreign product. Replace spoon if necessary.

Syrup Toppings

Hot Fudge

Chocolate

Caramel

Butterscotch

Refill to 2’’ from top of receptacle when 1/4 full. Wipe handle and top of pump.

Refill to 2’’ from top when 1/4 full. Wipe handle and top of pump.

SERVING UTENSILS SHOULD BE REPLACED AS OFTEN AS POSSIBLE

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