FA3016-16-R-0041_JBSA_Full_Food_Service_Questions.pdf

502 CONS JBKAAC FA3016-16-R-0041

JBSA Lackland, TX Joint Base San Antonio Full Food Service

QUESTIONS & ANSWERS

1. What is the total contract cost?

Government Response: Current contract cost is $93,955,664.

2. Is the CBA provided in the solicitation current? Are wages due to be adjusted prior to award?

Government Response: Please see CBA addendum on FBO.

3. Base and option period pricing at Attachment 4 at CLINS 0021 establishes a unit of issue as months with a quantity of 52. Is this correct?

Government Response: Unit of Issue should be Days

4. When are Past Performance Questionnaires due back to the procuring contract specialist?

Government Response: April 3, 2017

5. The July 2016 draft PWS at paragraph I.10(b).3 provided a uniform requirement that the contractor would be reimbursed for the cost of uniforms. The solicitation appears to delete this cost recovery mechanism. Are uniforms to be reimbursed or are they an expendable supply or are they a contractor furnished item?

Government Response: Contractor furnished

6. Addendum to FAR 52.212-1 at paragraph 2, B, (3), (page 177) establishes pricing on three reimbursable “not to exceed” CLINS, however the SF 1449 and the pricing sheet at attachment 4 only establish two. Is there a third?

Government Response: No, there’s only two.

7. We are not quite clear on the submission of manning matrices. Does the Government desire these matrices or CLINS 0001 through 0025 only? Does the Government desire these matrices on CLINS 0026 through 0046? Are there key CLINS that the Government would consider to be the minimum submission criteria?

Government Response: Manning matricies must be submitted for all CLINs except 0041 and 0045 of the base and all option periods.

8. Could the Government define an “unscheduled closure”?

Government Response: A closure not in accordance with operating hours ourlined in the

PWS. Example, a facility closed for a serious maintenance issue such as a loss of electrical power for an extended period and Exodus, paragraph 12(b) of the PWS.

9. The PWS at IV, 6 (page 19) requires Dining Facility startups and closures. What CLINS will be used for the contractor recovery of these costs? Will a manning matrix be required for this service?

Government Response: CLIN XX37/ Yes, a manning matrix is required for this service.

10. Is there a specific uniform the Government desires for management, cook I, cook II, attendants, etc.?

Government Response: No, but the suggested uniform specifications must be submitted for approvel to the contracting officer 2 weeks prior to the contract start date.

11. Are the headcounts listed at TE 2 “forecasted” or “actual”? Will these headcounts be affected by any increase in Air Force strength?

Government Response: They are averages based on historical data. Yes, an increase or decrease in Air Force strengths can impact the average headcount.

12. Will BMT facility – Building 9210, Airmen’s Weekend Dining Facility close due to non-accessions multiple times per year? Will this facility be closed more than two weeks per year?

Government Response: Bldg 9210 is scheduled to close twice per year, one week each occurrence IAW Technical Exhibit 1, Hours of Operations, BMT Facility – Building

9210…paragraph 5.

13. How many military KPs will be used in BMT building 9110?

Government Response: 20, Tech Exhibit 7 has been corrected.

14. Will any facility require the bussing of tables? Government Response: No, FAR 52.212-

2 corrected by removing item (e) busing tables.

15. We are not quite clear on page count. Will any cover sheets for volumes, table of contents, title pages or tables that are inserted solely to provide ease to the reader and are devoid of any other information be included in the page count?

Government Response: Cover sheets for volumes, table of contents, and title pages are not included in total page count.

16. In TE1 (page 27) Building 10175 has UTA as Sunday only, however in TE2 building

10175 has UTA as Saturday only. Building 10810 has UTA as Saturday only. Could you please provide us with the UTA weekend serving schedule?

Government Response: Corrected TE2 for 10175. UTA hours of operation provided for both 10175 and 10810. UTA conducted once a month.

17. Past Performance Volume III does not have instructions on how it should be submitted

(original, hard copy, digital copy, redacted or not). Could you please clarify?

Government Response: Volume III should be submitted with 1 original and 3 hard copies.

18. Do you want a separate CD for the Schedule B or do you want it on the same CD ROM as the Price Proposal?

Government Response: Schedule B can be included on the same CD ROM as the price proposal

19. In which volume should the certifications be included?

Government Response: Certifications can be included in Volume III

20. Volume I – Technical proposal asks for redacted hard copies and a digital copy. How would you like the CD ROM labeled if it is redacted to know which company it is for?

Government Response: CD ROM can be labeled with Company information

21. Attachment 5, Past Performance Information (H). What are the Mission Capability Factor and Subfactors to Addendum FAR52.212-2?

Government Response: This information has been deleted.

22. At the Addendum 52.212-2, Past Performance relevancy ratings, rating definitions (page

182), the criteria for Very Relevant are provided. We are given seven performance elements, one of which is (e) table bussing service. We could not determine that table bussing was a requirement in the solicitation. So, our question is simple, why would this be a relevancy discriminator?

Government Response: Table bussing has been removed.

23. In Technical Exhibit 1 at the Defense Language Institute Dining Facility – Amigo Inn

(Building 7532) a requirement for early/late meals is established. TE2 establishes the headcount at 100. Our question is how will this service be invoiced? Will extended house be used or will the cost be included in the CLINS (which would require a matrix)?

Government Response: This cost should be included in the existing CLINS, 0013 and

0014 and will require a manning matrix.

24. Total contract value for the base and all options, including all modifications?

Government Response: Please see question #1 for current contract value.

25. Current price per meal?

Government Response: N/A to this contract.

26. Current contract holder?

Government Response: Texas Work Force Commission

27. RFP- Proposal Preparation Instructions, Section C Volume III Past and Present

Performance Information, p. 177: Please specify the number of copies, format (hard copy or digital, or both) and type of copies (i.e., redacted or non-redacted, or both) for Volume

III Past and Present Performance Information?

Government Response: Please see question #17

28. RFP- Proposal Preparation Instructions, General Instructions, Proposal Format, p. 175:

The point size for proposal text is identified as no smaller than 12-point. However, text in

Attachment 5 Past Performance Information is provided in 10-point. Please clarify which point size, 10 or 12, is acceptable for use in submitted PPIs.

Government Response: PPI’s can be submitted in 10pt font.

29. RFP- Proposal Preparation Instructions, General Instructions, Proposal Format, p. 175:

Please specify the location in the proposal in which to include Section K

Representations and Certifications?

Government Response: Please see question #19

30. JBSA-Lackland instructs offerors to submit a Client Authorization Letter “for a commercial customer authorizing release to the Government of requested information on the offeror’s performance.” Are offerors required to submit a Client Authorization

Letter for Government clients?

Government Response: No, offerors are not required to submit a Client Authorization

Letter for Government clients.

31. What is the seating capacity of each DFAC?

Government Response:

10810 430

10175 450

124 500

5420 90

7532 360

9110 192

9210 192

9310 192

6582 650

6592 650

10416 192

6361 96

32. How many vehicles are being utilized for the delivery of equipment and MREs?

Government Response: This information is contractor specific according to business operation methods in performance of the contract.

33. Are safes provided in each facility that collects cash?

Government Response: Yes

34. What are the approximate driving times or mileage from the warehouse to the final location for MRE deliveries?

Government Response: 27 miles to 5420, 29 miles 6361, 2 miles to 10810 and 8 miles to

1650 from bldg. 5075

35. What is the amount of MREs that are delivered weekly?

Government Response: Delivery schedule is at the discretion of the contractor based on the estimated usage rate. Edited Tech Exhibit 2 to add monthly MRE usage for Bldg.

10810

36. Is there a budget for refreshing the DFACs?

Government Response: Please clarify/explain the “refreshing the DFACs”

37. Request an extension to 4/17/17 for proposal submission. This would allow for time to evaluate the Government’s responses to vendor questions, ask any follow-on questions and make any significant changes to the final proposal that result from those responses.

Government Response: Please see solicitation amendment 002 for proposal extension date.

38. Please confirm that offeror’s (Prime and Subcontractor) safety records will be evaluated under Technical Evaluation Sub-factor 2, Quality Control. If this is not accurate, please indicate where offerors safety statistics should be presented.

Government Response: Please see the evaluation criteria for Quality Control.

39. PWS Reference: Page 3, Paragraph 2a, Lines 10-11. This references KP labor in

Technical Exhibit 7, Bldg 9210 but KP labor is not specifically mentioned in this reference. Will KP labor be provided by basic trainees for Bldg 9210?

Government Response: Tech Exhibit 7 clearly states, “Ten trainees will be provided for

Bldg. 9310, 20 each for buildings 9210 and 10416, and 40 trainees each for buildings

6582 and 6592”

40. PWS Reference: Page 5, Paragraph 4, Line 2, 5 and 6. Boxes and Bags with Air Force

Logo are not listed in Technical Exhibit 5D. Are these items contractor provided, and when issued to the facility, is the contractor reimbursed by the government?

Government Response: Yes and Yes/edited Tech Exhibit 5D

41. PWS Reference: Page 6, Paragraph 5(h), Line 4. “Large meal orders of 16 or more will be made available within one (1) hour of notification”. Is there a ceiling for the number of meal orders that will be made available within one hour of notification? For example;

meal orders of 500 and 600 for UTA weekends and base functions such as Fourth (4th) of

July etc. The staffing to support this at all times with only one hour of notification would be very high. Please clarify.

Government Response: 30 (PWS will be edited)

42. PWS Reference: Page 7 and 8, Paragraph 8(c). “The contractor will place mulch around plants once a year”. Who will provide the mulch: Contractor or Government?

Government Response: Contractor will be reimbursed, added to TE 5D.

43. PWS Reference: Page 7, paragraph 8(a), (b) and (c). “Also, clean and maintain the grounds up to 50 feet around each non-BMT facility, listed in Technical Exhibit 5A”.

Who is responsible for grounds maintenance up to 50 feet around Building 9210?

Government Response: Grounda maintenance is not required around building 9210 as it is a BMT facility.

44. PWS Reference: Page 8, paragraph 9, Line 1-3 is the Information Technology (IT) person required to repair Fax machines, work stations, computer servers, printers, POS Systems, pole displays, and hand held inventory scanners. Will the government reimburse the contractor for all parts used and installed on government equipment? If connectivity can’t be established who is responsible for pulling new/replacement cable through the ceilings and / or under buildings?

Government Response: The contractor will be reimbursed for parts. Government is responsible for insuring connectivity to internet. Edited PWS to remove hand held inventory scanners.

45. PWS Reference: Page 8, Paragraph 10 (b), Line two. “Employees shall wear clean, neat, “pressed” and well-fitting uniforms at all times while on duty”. Per Department of Labor

DoL Wage Determination 2005-2521 ,Uniform Allowance, “….in those instances where the uniforms provided are made of “wash and wear” materials, may be routinely washed and dried with other personal garments, and do not require any “special treatment” …in order to meet the cleanliness or appearance standards set by the terms of the Government contract…….” If employees are made to “press” uniforms it appears that this could be considered “special treatment”. If so, the employee will require reimbursement. Will the government reimburse the contractor for this?

Government Response: PWS edited to remove the word “pressed”

46. PWS Reference: Page 9, Paragraph 12 (c) 1, Line one (1). Who provides the table cloths and or place settings? If they are contractor provided, will the government reimburse the contractor?

Government Response: Contractor provided. Yes reimbursed in expendable supply

CLIN XX45

47. PWS Reference: Page 14, Paragraph III, 1(e) 3, Last line. “The contractor shall install replacement equipment”. Does this include installing walk-in refrigerator and dishwasher units? These seem to be considered real property and part of the building.

Government Response: No

48. PWS Reference: Page 13, 14, 15, Paragraph III, 1(e) 7 (c). “….complete repairs within 24 hours…..” What if a part needs to be ordered? Is the contractor expected to maintain a stock of parts? If a bench stock is required, will the government reimburse the contractor if they change the equipment and a part can no longer be used?

Government Response: Ref: Page 14, Paragraph III, 1(e) 7. The Government does not mandate a bench stock.

49. PWS Reference: Page 13, Paragraph III, 2 Services. The government is responsible for:

(a) general (e) Building maintenance and repairs. “Alteration, repair and maintenance of buildings”. Does this include the following:

a. Walk-in Refrigeration, Floors, Walls & Ceilings

b. Dishwasher Units

Government Response: Walk-in Refrigeration (No), Floors, Walls &Ceilings (Yes), Dishwasher Units (No)

50. PWS Reference: Page 14, Paragraph IV 3 (b) and Paragraph IV 3 (b). It appears as though sub-paragraph (b) numbering only is duplicated: Please clarify.

Government Response: Edited PWS

51. PWS Reference: Page 23 paragraphs 2, 3, 4 and 5, Technical Exhibit 1, Hours of

Operation, BMT Facility – Building 9210, KP’s are not specified here. Who provides labor for this task?

Government Response: Tech Exhibit 1 edited PWS, but info in Tech Exhibit 7

52. PWS Reference: Page 25, Technical Exhibit 1, BMT DCF to Be Determined, Two (2) serving Lines. The paragraph heading states, two (2) serving lines but the number of snack lines and cashiers listed indicate four (4) serving lines. Please clarify.

Government Response: Tech Exhibit 1 edited to reflect two serving lines and cashiers.

53. PWS Reference: Page 29, Technical Exhibit 1, Basic Expeditionary Airmen Skills

Training (BEAST) – Field Training Site (Building 1126), Paragraph 5, Line one (1). “The government will provide the four (4) menus to the contractor”. Can the government provide the menu in advance so projected manning can be planned?

Government Response: No, but menus will consist of one entrée, one starch, one vegetable, tossed salad, fresh fruit, pre-made desserts and beverages from a dispenser.

54. PWS Reference: Page 31, Technical Exhibit 2, Workload Estimates, “Average Daily

Meal Counts”. Will the contract price be adjusted if these counts go up or down significantly over an extended period of time?

Government Response: Yes, through a contract modification.

55. PWS Reference: Page 34, Technical Exhibit 2, Workload Estimates, Tables Basic

Expeditionary Airmen Skills Training (BEAST), Building 1126 and Aeromedical

Staging Facility (ASF) Bldg 4550, Paragraph 5, Line 2 and 3. “The contractor shall pick up dirty utensils, serving pans and “Cambro” insulated food containers when not delivering …….” Are the “Cambro” insulated food containers a government reimbursable item?

Government Response: Yes

56. PWS Reference: Page 37, Technical Exhibit 5D, Recommended Supplies, Table, Column

Heading Cleaning Supplies. The following items are not listed in this table, but are required. Will they be included?

i. Box Lunch Boxes with Air Force Logo

ii. Plastic clamshell containers

iii. Supplies for Flight Kitchen

iv. See Attachment A for list of remaining items

Government Response: Tech Exhibit 5D edited to include Flight Kitchen boxes and clear plastic containers.

57. PWS Reference: Page 49, Technical Exhibit 7, Paragraph 3, Lines 5-6. “AFI 36-2909, Professional and Unprofessional Relationships and AETC Instruction 36-2909, Recruiting, Educating and Training Standards of Conduct”. How often is this training required?

Government Response: Personnel should be briefed on the relevant provisions of this instruction upon their arrival, and at least annually thereafter.

58. Can a copy of the site visit sign-in sheets be provided?

Government Response: Please see attachment on FBO

59. Can the Government please provide clarification of CLINS 0038, 0039 and 0040? The

CLIN description refers to opening and closing of facilities, which is already addressed by CLIN 0037, and also references “cost management pay when facility is shut down for short-term closure”.

a. What is “cost management pay”?

Government Response: The Cost of Management pay are daily cost of the facility that needs to be paid when the government decides to close the facility for a day, a week or two weeks, etc.

60. There is no CLIN for Site Management. With the frequent opening and closing of facilities, and the fact that not all facilities are open every day, there is a likelihood that the Contractor will not fully recoup the cost of Site Management if it is required to be spread across all CLINS. Will the Government consider the establishment of a CLIN for

Site Management?

Government Response: No, Site Management fee should be reflected in the proposed cost for the identified facilities according to individual, applicable CLINS.

61. The Proposal Preparation Instructions, Paragraph G. requires a written plan regarding the

Notice of Continuation of Essential Contractor Service. With which volume of the proposal should this plan be submitted and will it count against the page limit of the volume?

Government Response: This proposal shall be included with Volume III with a 5 page limit

62. How many digital and hard copies are required to be submitted for Volume III – Past and

Present Performance Information?

Government Response: Please see question #17

63. PWS Paragraph I.3 (a) states, Go 4 Green nutritional information will be posted prior to the start of each meal period. Where is this information posted?

Government Response: On menu boards, serving lines for each item and salad bar serving utensils.

64. PWS Paragraph I.3 (d). 4b identifies PJ/CCT/CRO/TAC-P students. What do these acronyms mean?

Government Response: Edited PWS to read Battlefield Airmen students

65. PWS Paragraph I. 3 (d) 5, states, the contractor shall follow the Air Force Operational

Standards found at https://www.usafservices.com. We have been unable to access the

Operation Standards from this website. Is there another location or means for us to get this information? This information will be instrumental in the development of our responses to the requirements.

Government Response: Please see folder titled “Air Force Operational Standards” uploaded with this solicitation on FBO

66. PWS Paragraph I. 8 (b) requires the Contractor to ensure entrances, exits and sidewalks are free of snow and ice. Does the Government or the Contractor furnish snow/ice removal equipment?

Government Response: This equipment is contractor furnished.

67. PWS Paragraph I. 8 (c) requires the Contractor to place mulch around plants once a year.

Does the Government or the Contractor furnish the mulch?

Government Response: Contractor furnished, Government reimbursed.

68. PWS Paragraph I.9 states, the contractor shall troubleshoot and repair IT equipment

(hardware only) to include fax machines, work stations, computer servers, printers, POS systems, pole displays, and hand-held inventory scanners. Later in the same paragraph it states, contractor personnel shall determine if work orders to repair IT equipment should https://www.usafservices.com/ be called in to the 802d Force Support Squadron, 502d Communications Squadron or

Aloha Help Desk.

a. Could we get clarification of the apparent conflict?

b. Who is responsible for the repair of IT equipment and why would we need to call in work orders to 802d for repair?

c. Is there any special level of clearance needed to repair or work on the food service computer systems, beyond having a CAC card?

Government Response: PWS edited

No special level of clearance needed to repair computer hardware.

69. PWS Paragraph III. 1(f) 2. mentions the requirement for complying with the small business socioeconomic goals. Please confirm this requirement is only applicable to the

SLA and not a small business contractor.

Government Response: Yes, this requirement is only applicable to the SLA.

70. Are uniforms and shoes for employees reimbursable?

71. PWS Paragraph I.12 (b) states normally three technical training dining facilities are closed for approximately l0 to l4 days during Exodus. Of the 14 dining facilities, which 3 are designated as technical training dining facilities?

Government Response: There are five Technical Training Dining Facilities: buildings

124, 5420, 6361, 10175 and 10175. During that period, normally 3 of the 5, will be closed.

72. PWS Paragraph I.12 (c). 1, states, the contractor shall provide additional support (table cloths/place settings/rearrange tables) in general appearance for visits by distinguished visitors and inspection teams, Management Assistance Teams, Commander’s Annual

Facility Inspection Teams, and other operational commitments. Who provides the table cloths and is responsible for the cleaning of them?

Government Response: Contractor furnished and government reimbursed.

73. PWS Paragraph I.12 (d) 2, states the contractor shall provide sufficient personnel at the

Live Oak Inn and Mesquite Inn dining facilities to handle monthly ANG and USAFR weekends. What is the expected increase in headcount on ANG and USAR weekends in these facilities?

Government Response: See Tech Exhibit 2

74. PWS Paragraph III. 1 (e) states, the contractor is also responsible to ensure all fire extinguishers are in operational status and are serviced by a licensed professional when required. To provide clarification on this, is it the contractors’ responsibility to inspect all fire extinguishers to ensure they are operational and if needed contract with a licensed fire extinguisher company to repair if needed? Does this also include inspecting and maintaining the main fire suppression systems in the hoods above fryers, ovens, etc.?

Government Response: The contractor is responsible for the inspection of fire extinguishers but is not responsible for the inspection of the fire suppression system.

75. PWS Paragraph III. 1 (e) 1. States, the contractor shall connect and disconnect all utility lines to property when required and provide maintenance for the utility line connections.

Can the Government provide clarification of this are? Can we interpret this to say that the contractor will connect and disconnect all utility lines to equipment when required and provide maintenance for the utility line connections? The term property in this case could be confused in its interpretation and we want to be clear on the requirement.

Government Response: Yes, property in this paragraph refers to equipment.

76. PWS Paragraph III. 2. (a) 5, states the Government will provide entomology treatment to each dining facility and flight kitchen. Does this also include warehouses and offices occupied by the contractor?

Government Response: Yes it includes the warehouses and offices located on JBSA and

Port San Antonio.

77. PWS Paragraph III. 1(f) 2. mentions the requirement for complying with the small business socioeconomic goals. Please confirm this requirement is only applicable to the

SLA and not a small business contractor.

Government Response: Please see question #69

78. PWS Paragraph IV. 8 requires a Phase-In Plan to be submitted with the proposal. With which volume of the proposal should this plan be submitted and will it count against the page limit of the volume?

Government Response: Please include in Volume I with a 6 page limit

79. The CBA provided as Solicitation Attachment 2 does not contain the current CBA

Addendum with the current wages and benefits. Can the current Addendum please be provided to ensure the correct wages and benefits are included in proposals?

Government Response: CBA Addendum has been added on FBO.

80. The Manning Matrix provided as Solicitation Attachment 3 includes a sheet for the calculation of Office and Cleaning Equipment. Is this sheet required to be completed and submitted with the Manning Matrix Sheets even though Other Than Certified Cost or

Pricing Data is not required with the proposal?

81. The Schedule B provided as Solicitation Attachment 4 identifies the unit of issue for

CLIN 0021, and the corresponding option period CLINS, as months with a quantity of

52. Should this unit of issue be changed to days?

Government Response: Corrected to read “days.”

82. TE 5B appears to be a consolidated listing of the Government Provided Equipment.

Could we get a breakdown, by building of the Government Furnished Equipment?

Government Response: Yes. Please see attachment on FBO.