ATCH_1_PWS__4_Jun_18_Amendment_1.pdf
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- AFICA Air Combat Training System (ACTS) Services Federal contract opportunity
- Solicitation number
- FA3002-18-R-0010
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ATCH 1 PWS 4 Jun 18 Amendment 1
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FA3002-18-R-0010, Air Combat Training System Attachment 1-Amended
Air Combat Training System
OPERATIONS, MAINTENANCE, AND MISSION
SUPPORT
PERFORMANCE WORK STATEMENT
Revised 4 Jun 18
AIR COMBAT TRAINING SYSTEM
PERFORMANCE WORK STATEMENT (PWS)
i
TABLE OF CONTENTS
Section Title Page
SECTION 1 - DESCRIPTION OF SERVICES…
1.1. OVERVIEW
1.1.1. Scope
1.1.2. Concept
1.1.3. PWS Structure
1.1.4. ACTS Locations
1.1.5. Summary of Expectations
1.2. PROGRAM MANAGEMENT
1.2.1. General
1.2.1.1. Site Managers
1.2.1.2. Management Work Hours
1.2.1.3. Management Controls
1.2.1.4. Government Directed Travel
1.2.1.5. Program Management Reviews
1.2.1.6. Meeting Minutes
1.2.1.7. Compliance
1.2.2. Quality Control
1.2.2.1. General
1.2.2.2. Quality Control Plan
1.2.3. Personnel
1.2.3.1. General
1.2.3.2. COMSEC (Luke Only)
1.2.3.3. Maintenance Personnel
1.2.3.4. Operations Personnel
1.2.3.5. Logistics/Administrative Personnel
1.2.4. Phase-In (mobilization)/Phase-Out
1.2.4.1. Phase-Out Task Responsibilities
1.2.4.2. Transfer of Government Furnished Property
1.2.4.3. Transfer of Contract Data............................................................................................………..7
SECTION 2 - SITE SPECIFIC PERFORMANCE: LUKE AFB, AZ.............................................................…8
2.1. OVERVIEW
2.1.1. Goals and Objectives
2.1.2. Employee Work Hours
2.1.2.1. Gila Bend Air Force Auxiliary Field (GXF) Hours of Operation...................……
2.1.2.2 Employee Overtime.....................................………………………………...…....…
2.2. OPERATIONS
2.2.1. General Requirements
2.2.2. Operations Support
2.2.2.1. Range Operations Control Center (ROCC)/Snakeye Support..............……………… ii
2.2.2.2. Manned Range Operations Support............………………………………...…....…
2.2.2.3. Mission Planning Support
2.2.2.4. Operations Scheduling Support
2.2.2.5. General Operations Support
2.2.3. Operations Performance
2.2.3.1. Range Support Center
2.2.3.1.1. Hours of Operation
2.2.3.1.2. Electronic Warfare
2.2.3.1.3. Moving Target System
2.2.3.1.4. Weapon Impact Scoring System/Improved Remote Strafe Scoring System
2.2.3.1.5. ACTS Control Center
2.2.3.2. Communications Electronics Services
2.2.3.3. Maintenance Response Times
2.2.3.4. Remote Range Unit Support
2.2.3.5. General Operations Performance
2.3. LINK-16 and Live Virtual Constructive (LVC) OPERATIONS, MAINTENANCE, AND MISSION SUPPORT
2.3.1. Scope
2.3.2. Overview
2.3.3. Data Link Network Management
2.3.4. Maintenance
2.3.5. Operations
2.3.6. LVC Support…………………………………………………………………………………
2.3.7. Pocket J Support ………………………………………………………………………………..29
2.4. HELICOPTER LOGISTICS
SECTION 3 - SITE SPECIFIC PERFORMANCE: Holloman AFB, NM
3.1. OVERVIEW
3.1.1. Goals and Objectives
3.1.2. Employee Work Hours
3.1.2.1 Employee Overtime.....................................………………………………...…....…
3.2. OPERATIONS
3.2.1. General Requirements
3.2.2. Operations Support
3.2.2.1. Electronic Warfare
3.2.2.1.1 EW Threat Operations……………………………………………………………………….32
3.2.2.1.2 EW Threat Engagements ……………………………………………………………………32
3.2.2.1.3 EW Training …………………………………………………………………………………33
3.2.2.2. Operations Scheduling Support
3.2.2.3. Communications Systems Support
3.2.2.4. Post-Activity Support
3.2.2.5. Mission Planning Support
3.2.2.6. General Operations Support
3.2.3. Operations Performance
3.2.3.1. Control and Computation/Live Monitor Operations
3.2.3.2. Individual Combat Aircrew Debriefing System (ICADS) Operations
3.2.3.3. Airborne Instrumentation Subsystem POD Operations
3.2.3.4. Remote Range Unit Operations
3.3. INFORMATION PROTECTION…………………………………………………………………………………………………………36
iii
3.4 DELIVERABLES ….…….…………………………………………………………………………………
3.5 HELICOPTER LOGISTICS………………………………………………………………………………
3.6 TRAINING .……………………….…………………………………………………………………………….37
3.7 TRAVEL .……………………………………………………………………………………………………….37
SECTION 4 - SUSTAINMENT
4.1. GOAL
4.2. MAINTENANCE SUPPORT
4.2.1. Scope
4.2.2. Maintenance Performance Standard
4.2.3. Maintenance Response Times
4.2.4. Maintenance Management
4.2.5. Maintenance Work Schedule
4.2.6. General Maintenance Requirements
4.2.7. Level of Repair
4.2.8. Systems Overhaul
4.2.9. Preventive Maintenance
4.2.10. Corrosion Control
4.2.11. Damage Repair
4.2.12. Repairable Assets
4.2.13. TCTO/Command Modifications
4.2.14. Innovative Maintenance Actions
4.2.15. Cannibalization
4.2.16. Maintenance Documentation
4.2.17. TMDE
4.3. LOGISTICS
4.3.1. Scope
4.3.2. General
4.3.3. Material Control Manager
4.3.4. Shipping and Receiving
4.3.5. Equipment Inventory
4.3.6. Transportation
4.4. TECHNICAL SUPPORT SERVICES
4.4.1. Planning
4.4.2. Project Management
4.4.3. Studies and Analysis
4.4.4. Integration, Test, and Evaluation
4.4.5. Technical Support of ACTS OMMS
4.4.5.1. Maintenance Support
4.4.5.2. Failure Analysis
4.4.5.3. Specifications Development
4.4.5.4. Acceptance Testing
4.4.6. Technical Support of ACTS Enhancement Projects
4.4.7. Operational Engineering Support
SECTION 5 - PERFORMANCE REQUIREMENTS SUMMARY
5.1. PERFORMANCE EVALUATION
5.2. PERFORMANCE STANDARDS
5.2.1. Operational Effectiveness Rate
iv
5.2.1.1. OER Calculation
5.2.1.2. Example Calculation
5.2.2. Equipment Availability Rate
5.2.2.1. EAR Calculation
5.2.2.2. Example Calculation
5.2.3. Quality Control (QC)
5.2.3.1. QC Standard Calculation
5.2.3.2. Example Calculation
SECTION 6 - GOVERNMENT FURNISHED PROPERTY AND SERVICES
6.1. GOVERNMENT FURNISHED PROPERTY AND SERVICES
6.1.1. Government Furnished Facilities
6.1.2. Government Furnished Equipment
6.1.3. Government Furnished Materials
6.1.4. Marking and Labeling………………………………………………………………..……………….59
6.2. GOVERNMENT FURNISHED SERVICES
6.2.1. Telephone Service
6.2.2. Internet Connectivity
6.2.3. Utilities
6.2.4. Postal Services and Installation Distribution
6.2.5. Security Police and Fire Protection
6.2.6. Facility Maintenance
6.2.7. Custodial Services
6.2.8. Refuse Collection
6.2.9. Tools
6.2.10. Insect and Rodent Control
6.2.11. Automated Data Processing Equipment
6.2.12. Emergency Medical Services
6.2.12.1. Limitation of Liability
6.2.13. Reproduction and Audiovisual Services
6.2.14. Classified Storage
6.2.15. Land Mobile Radio Support
6.2.15.1. LMR Maintenance Support
SECTION 7 - GENERAL REQUIREMENTS
7.1. GENERAL SERVICES
7.1.1. Vegetation Control
7.1.2. Temporary Storage
7.2. FINANCIAL MANAGEMENT
7.2.1. General
7.2.2. Financial Reporting
7.3. SECURITY
7.3.1. Security Program
7.3.2. Security Clearance Requirements
7.3.2.1 Suitability Investigations ..……………………………………………………………………..……. 64
7.3.3. Access Control
7.3.4. Intrusion Detection Systems..............................................................................................................….65
7.3.5. Security Incidents Involving Classified
7.3.6. Key and Lock Control
7.3.6.1. Key Use, Loss and Duplication
v
7.3.6.2. Lock Combinations
7.4. INFORMATION PROTECTION
7.4.1. General Requirements
7.4.2. Information Systems Security
7.4.2.1. Computer Systems Security Officer
7.4.3. Reporting COMSEC Insecurity
7.5. SAFETY
7.5.1. General
7.5.2. Safety Inspections
7.5.3. Incident Reporting
7.6. ENVIRONMENTAL
7.6.1. Environmental Management
7.6.2. Environmental Publications
7.6.3. Environmental Release
7.6.4. Hazardous Waste Management Plan
7.6.5. Environmental and Real Estate Permitting
7.6.6. Environmental Compliance Assessment and Management Program
7.6.7. Training Requirements
7.6.8. Spill Prevention Contingency and Countermeasures Plan
7.6.9. Hazardous Materials
7.7. FACILITIES, STRUCTURES, AND SHELTERS
7.7.1. Maintenance
7.7.2. Facility Management
7.8. PUBLICATIONS
7.8.1. Technical Libraries
7.8.1.1. Requirements
7.9. EXTERNAL AGENCIES
7.10. DATA MANAGEMENT
7.10.1. General Requirements
7.10.2. Repository
7.11. TRAINING
7.11.1. Familiarization Training
7.11.2. Customer Support
7.11.2.1. ACTS Overview
7.11.2.2. Personal Instruction
7.11.2.3. Written Procedures
7.11.2.4. General Assistance
7.12. TOURS AND DEMONSTRATIONS
7.13. CONFIGURATION MANAGEMENT
7.13.1. ACTS Hardware and Software Configuration
7.13.2. ACTS Physical Configuration
7.14. CUSTODIAL SERVICES
7.15. STRIKE PLAN…………………………………………………………………………………………..……75
vi
7.15.1. Government Performance of Service During Strikes/Non-Performance……………………………75
7.16. ORGANIZATIONAL CONFLICT OF INTEREST
7.16.1. General
7.16.2. Inclusions
7.16.3. Exclusions
7.17. NON-INTERFERENCE
7.18. CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD) CONTRACTOR SERVICES DURING CRISIS ……………………………………………………………………………………………………………………76
7.19. CONTRACTOR MANPOWER REPORTING ……………………………………………………………………..76
Attachment 1 …………………………………….………………………………………………………………78
TABLES
TABLE 1-1 - ACTS LOCATIONS
TABLE 4-1 - TRANSPORTATION OF ACTS EQUIPMENT
TABLE 5-1 - PERFORMANCE REQUIREMENTS SUMMARY
APPENDICES
APPENDIX 1................................................................................................................DEFINITIONS AND ABBREVIATIONS APPENDIX 2................................................................................................................................................PUBLICATIONS APPENDIX 3.........................................................................................................SITES, LOCATIONS and MAJOR SYSTEMS APPENDIX 4...........................................................................................................GOVERNMENT FURNISHED PROPERTY APPENDIX 5.............................................................................GOVERNMENT FURNISHED FACILITIES AND STRUCTURES APPENDIX 6..............................................................................................................HISTORICAL WORKLOAD ESTIMATES APPENDIX 7......................................................……………………………........REPORTS, PLANS AND APPOINTMENTS APPENDIX 8.............................................................................................GOVERNMENT FURNISHED SERVICES MATRIX APPENDIX 9.........................................................................................................................ADDITIONAL INFORMATION
REQUIRED APPOINTMENTS, PLANS, AND REPORTS
PWS Paragraph Page Number SITE MANAGERS AND ALTERNATES..............................................................1.2.1.1……………….……………………..2 COMSEC MANAGER AND ALTERNATE...........................................................1.2.3.2.2…………...............................…..…5 MATERIEL CONTROL MANAGER......................................................................4.3.3.1………..…………………..………...45 ASSET ACCOUNT CUSTODIANS........................................................................4.3.3.3……………………………….……..45 ADPE CUSTODIAN.................................................................................................6.2.11……………………………… COMPUTER SYSTEMS SECURITY OFFICER.....................................................7.4.2…………………………………....….66 FACILITY MANAGER............................................................................................7.7.2……………………………………….70 LIBRARY CUSTODIANS.......................................................................................7.8.1.1……………….…………………….70
QUALITY CONTROL PLAN..................................................................................1.2.2.2……………………….……………..3 LOCAL WORK CARDS...........................................................................................4.2.9.1…………………………………….40 TRANSPORTATION PLAN.....................................................................................4.3.6.3 …………………………………...51 PROJECT PLANS......................................................................................................4.4.6……………………………………...53 SECURITY PROGRAM PLAN.................................................................................7.3.1……………………………………...64 ENVIRONMENTAL MANAGEMENT PLAN........................................................7.6.1……………………………………...67 CONFIGURATION MANAGEMENT PLAN....... ..................................................7.13………………………………………73 vii
STRIKE PLAN…………………………………………………………..……........7.15………………………………………75
TRAVEL REIMBURSEMENT REQUEST............................................................1.2.1.4……………………………………..2 TRIP REPORT.........................................................................................................1.2.1.4.1……………… MEETING MINUTES.............................................................................................1.2.1.6………………… MONTHLY PERFORMANCE REPORT.........................................................1.2.2.2.1.1 …………………………………….4
CRYPTOGRAPHIC ACCESS CERTIFICATE......................................................1.2.3.2.2………………………………….. 5
BARRY M. GOLDWATER RANGE (BMGR) EVENTS
LOG..........................................................................................................................2.2.2.1.2…………………………….…... 10
SYSTEM OVERHAUL FORECAST…………………………………………….4.2.8.3……………………………………..39
OPEN PURCHASE REQUEST...............................................................................4.3.3.7…………………………………… 46
PRODUCT QUALITY DEFICIENCY REPORT………………………………..4.3.3.9……………………………………. 46
GFP LISTING……………………………………………………………………4.3.5.1…………………………………….. 48
ANNUAL REPORT OF GOVERNMENT PROPERTY........................................4.3.5.1.2………………………………….. 49 FINANCIAL REPORT............................................................................................7.2.2……………………………………… 63 COMSEC INSECURITY REPORT........................................................................7.4.4………………………………………67 ACTS HARDWARE AND SOFTWARE CONFIGURATION.............................7.13.1…………………………………….74 ACTS PHYSICAL CONFIGURATION REPORT.................................................7.13.2…………………………………….74
DESCRIPTION OF SERVICES
1.1. OVERVIEW
1.1.1. SCOPE
The required services include operation, maintenance, sustainment, technical support, and continuous minor technical updates for ACTS, subsystems and ancillary equipment at Luke AFB, AZ, Gila Bend Auxiliary Field, AZ and Holloman AFB, NM in order to keep abreast of current and new real-world threats.
1.1.2. CONCEPT
The Government requires quality services that ensure effective training of ACTS users. The performance evaluation methods used by the Government focus on mission support and the quality of programs and services offered to all customers.
1.1.3. PWS STRUCTURE
The structure of the PWS is intended to logically describe the work required and is not intended to imply a particular management or organizational structure or a management method. The PWS flows from overall contract description of services into specific performance. The final sections cover overall contract sustainment, Performance Requirements Summary, Government furnished property/services, and finally, general requirements.
1.1.4. ACTS LOCATIONS
The following table depicts ACTS locations delineated by 'Primary' and 'Ancillary' location. Ancillary ACTS locations are those locations where ACTS equipment is physically stationed and the contractor has operation/maintenance responsibility. Refer to Appendix 3 for all ACTS locations where ACTS equipment is physically stationed. At said locations the contractor shall provide full operations, maintenance, and mission support for the systems/ subsystems/equipment. The contractor shall abide by all standards and expectations depicted in this PWS, Section 2 when providing services at all ACTS locations.
Luke AFB Holloman AFB
Gila Bend Air Force Auxiliary Field (GBAFAF), AZ (GXF), Barry M. Goldwater Range (BMGR) which includes Manned Ranges 1-4 and North, East and South Tactical Ranges.
White Sands Missile Range (RRUs and UMTEs)
TABLE 1-1 - ACTS LOCATIONS
1.1.5. SUMMARY OF EXPECTATIONS
The Government expects the contractor to support the ACTS missions in a professional manner and provide continuity of operations and well-maintained equipment to safely accommodate all aircrew training needs. The contractor shall furnish all personnel, equipment, tools, materials, transportation, supervision, and other items necessary (unless otherwise noted in this PWS, see Section 6 for further clarification) to perform to the standards identified in the Performance Requirements Summary (PRS).
1.2. PROGRAM MANAGEMENT
1.2.1. GENERAL
The Government and contractor must work together as a team to efficiently utilize ACTS resources and facilitate effective mission support, maintenance and sustainment efforts, and technical support. The contractor shall manage all aspects of ACTS contract performance, and provide stewardship of Government resources. The contractor shall provide a skilled workforce to ensure all requirements of this contract are met or exceeded.
1.2.1.1. SITE MANAGERS
The contractor shall provide a site manager and identify alternates at Luke AFB and Holloman AFB to the Contracting Officer (CO) and site-specific Contracting Officer Representative (COR) No Later Than (NLT) 30 calendar days prior to contract start date. The Site Manager and Assistant Site Manager for each location shall meet the following threshold: at least two (2) years of experience managing P5 ACTS, or any of the legacy Air Combat Maneuvering Instrumentation (ACMI) systems, or management of similar operations and maintenance contracts. Subsequent appointments due NLT 15 calendar days from changes. The site managers and alternates shall have direct access to senior management within the contractor's corporate organization to ensure effective support to the ACTS within the corporate structure and shall have direct authority to act for the contractor on all matters relating to daily operations of the contract. The names of site managers and alternates shall be designated in writing to the CO and the Functional Commander/Functional Director (FC/FD) prior to the contract performance start date.
1.2.1.2. MANAGEMENT WORK HOURS
The site managers or an alternate shall be available via telephone within 30 minutes after notification during scheduled Government duty hours (Monday - Friday) to discuss contract matters with Government personnel. After scheduled duty hours, the manager or designated alternate shall be available within 2 hours after notification. The site managers or alternates shall attend applicable weekly staff meetings as scheduled. Any overtime for management functions shall be performed at no additional cost to the Government.
1.2.1.3. MANAGEMENT CONTROLS
The contractor shall utilize effective cost, schedule, and performance controls to ensure that all contract requirements are consistently met or exceeded. These controls shall be invasive and objective enough to ensure the contractor identifies and eliminates deficiencies before they impact ACTS operations.
1.2.1.4. GOVERNMENT DIRECTED TRAVEL
The contractor shall accommodate Government directed travel as needed by the FC/FD or COR. Travel and Per Diem costs shall be reimbursed under the "Reimbursable Expenses" Contract Line Item Number (CLIN) depicted in Schedule B for those locations not listed in Appendix 3. All travel directed by the Government shall be in direct support of the ACTS mission and shall be paid for on a cost reimbursable basis. The contractor shall submit a Travel Reimbursement Request to the site-specific COR NLT 3 duty days prior to the travel date, depicting all reimbursable costs associated with the travel. Travel and Per Diem costs shall be limited to the rates specified in the Joint Travel Regulation (JTR).
1.2.1.4.1. TECHNICAL SUPPORT
The contractor shall provide personnel with appropriate technical expertise to attend and support Government meetings, conferences, working groups and other events, as needed, to include all presentations and briefings that may be required during attendance. The contractor shall provide a Trip Report to the site-specific COR within five duty days after completion of trips, visits, conferences, meetings, etc.
1.2.1.5. PROGRAM MANAGEMENT REVIEWS
The CO may require the contract manager to meet with the CO, FC/FD, COR, and other Government personnel as needed. The contractor may request a meeting with the CO when they believes such a meeting is necessary.
1.2.1.6. MEETING MINUTES
The contractor shall record the minutes for meetings with the Government relating to this contract as requested. The contractor shall finalize, publish and distribute meeting minutes to all attendees within 7 calendar days.
1.2.1.7. COMPLIANCE
The contractor shall ensure that all ACTS activities are accomplished In Accordance With (IAW) applicable Government regulations, directives, instructions, and policies (Appendix 2), as well as best business practices.
1.2.2. QUALITY CONTROL (QC)
1.2.2.1. GENERAL
The contractor shall establish, implement, adhere to, and update a Quality Control Plan (QCP) and final must be accepted by the CO prior to full performance. The contractor is responsible for the quality of work and services provided under this contract. The QCP shall be designed to ensure contractor performance satisfies all requirements of this PWS. Evaluation of all contract services, accurate identification of deficiencies, determining the root causes of deficiencies, developing solutions to remove those causes, and implementing those solutions are fundamental responsibilities of the QC function. QC personnel shall be assigned to both Luke AFB and Holloman AFB to ensure adherence to the contractor's QCP. The contractor shall designate, by name, a Quality Control Representative (QCR) at both Luke AFB and Holloman AFB. Any changes to the approved Contractor’s QCP during contract performance shall be submitted to the CO for acceptance not later than 10 calendar days prior to any changes being affected by the contractor
1.2.2.2. QUALITY CONTROL PLAN (QCP)
This section provides the minimum requirements for a contractor-implemented QCP. The actual responsibility for quality begins with the Corporate Project Manager and extends through every level of the organization to every contractor employee. The Government COR will evaluate the effectiveness of the contractor's QCP. Government inspection shall not constitute acceptance; nor shall it in any way replace contractor inspections or otherwise relieve the contractor of any responsibility to take all actions necessary to assure the highest quality of services rendered.
1.2.2.2.1. QCP REQUIREMENTS
The contractor shall maintain a comprehensive QCP containing, as a minimum, the following:
• The contractor's corporate quality policy, along with how this policy is fulfilled.
• The documents and records the contractor shall develop, keep, and use as part of the quality plan.
• The procedures for making changes and updates to the plan (all changes must be approved by the
CO).
• Structure of the independent quality control function to include identification of all QC positions and the services each position will evaluate.
• The method for gathering information, evaluating performance based on the requirements of the
PWS, and reporting the results to Government COR.
• The Contractor shall document QC and Government COR discrepancies, corrective actions and other improvements in all areas of operations, maintenance, and mission support in a QC Crosstell Report. The contractor shall submit in writing the QC Crosstell Report to the site-specific COR and site managers all ACTS ‘primary’ locations, by COB of the tenth duty day of the following month (e.g., 10 June for month of May).
1.2.2.2.1.1. MONTHLY PERFORMANCE REPORT
• Detail the frequency and degree of inspections as well as what levels within the company that will be involved with inspections. IAW Section 5, Performance Requirements Summary, 90% of all QC inspections scheduled shall be performed and reported monthly (within the first ten duty days of each month) to the COR.
• The monthly report shall include procedures for addressing and resolving quality problems or deficiencies along with root causes and a detailed plan for implementing corrective actions and preventing recurrence contract wide.
• Explain who is responsible for correcting any deficiencies.
• Explain the procedure for assurance of the quality of supplies and work provided by vendors and subcontractors.
• Trend analysis with the following minimum requirements.
Detail the procedures to identify trends.
Detail the procedures to implement corrective actions.
Detail the procedures to prevent recurrence by site and contract wide.
• Establish and implement a Corrective Actions Program that identifies and performs all preventive and corrective actions required, emphasizing before-the-fact prevention rather than after-the-fact correction
1.2.3. PERSONNEL
The contractor shall provide qualified personnel in sufficient number at the right place and at the right time to meet all ACTS requirements stated in the PWS.
1.2.3.1. GENERAL
1.2.3.1.1. EMPLOYEE BASE ACCESS
All employees shall obtain host base access privileges. Common Access Card (CAC) shall be used for identification purposes and base access privileges. Contractor personnel who perform duties in controlled or restricted areas shall wear appropriate badges.
1.2.3.1.2. IDENTIFICATION AND APPEARANCE
The contractor's personnel shall present a neat appearance. Contractor personnel are required to wear a name badge at all times that identifies them as contractor personnel. Contractor personnel shall wear distinctive clothing to include seasonal apparel such as jackets and coats that clearly depict the company name.
1.2.3.2. COMMUNICATIONS SECURITY (COMSEC) (Luke Only)
1.2.3.2.1. GENERAL REQUIREMENTS (Luke Only)
The contractor shall maintain trained personnel to perform COMSEC Responsible Officer (CRO) and COMSEC user duties. Personnel assigned CRO duties shall (where applicable):
• Be proficient in manual procedures to include inventory, receipt, transfer, issue, destruction, and shipment of COMSEC material and controlled items.
• Be capable of transferring (uploading) audit trail and deleting audit trail data.
• Prepare and process all COMSEC closure documents IAW TO 00-33D-2001, Chapter 10, when applicable.
• Conduct all debriefings prior to personnel departures.
• Prepare and submit requests for initial and replacement issues of COMSEC material IAW TO 00-
33D-5001, Chapter 5.
• Prepare and submit requests for disposition of surplus material IAW TO 00-33D-5001, Chapter
13. Ensure all entries on SF 153 are annotated IAW TO 00-33D-5001, Chapter 5, Figure 5-1.
1.2.3.2.2. COMSEC CERTIFICATION (Luke Only)
The contractor shall ensure personnel assigned COMSEC duties complete an AFCOMSEC Form 9, Cryptographic Access Certificate, prior to assumption of COMSEC duties. The Contractor shall identify the COMSEC Manager and Alternate at all ACTS primary locations; and shall submit in writing to the site-specific COR, initial appointment due NLT 30 calendar days prior to contract start date. Subsequent appointments due NLT 15 calendar days from changes. The contractor shall submit the Cryptographic Access Certificate to the applicable Host Base Government COMSEC Responsible Officer; initial copy due 15 calendar days prior to contract start date.
1.2.3.3. MAINTENANCE PERSONNEL
The contractor shall maintain a sufficient number of qualified maintenance personnel to support and perform various levels of maintenance (e.g., organizational, intermediate, and depot) on the ACTS and all ancillary and mission support equipment. All personnel performing maintenance on electronic equipment shall meet the minimum qualification standards established by the U.S. Department of Labor’s Service Contract Act Directory of Occupations.
1.2.3.4. OPERATIONS PERSONNEL
The contractor shall maintain a sufficient number of qualified operations personnel to support all ACTS operational and mission support tasks. All personnel performing operations on ACTS systems and subsystems, while supporting the ACTS mission, shall meet the minimum qualification standards established by the U.S. Department of Labor’s Service Contract Act Directory of Occupations.
1.2.3.5. LOGISTICS/ADMINISTRATIVE PERSONNEL
The contractor shall maintain a sufficient number of qualified personnel to support all logistic, quality control, and administrative tasks associated with accomplishing the ACTS mission. All personnel performing mission support tasks shall meet the minimum qualification standards established by the U.S.
Department of Labor’s Service Contract Act Directory of Occupations.
1.2.4. Phase-In (mobilization)/Phase-Out
The COR shall oversee the phase-in/phase-out period during which the incumbent contractor and the successor contractor independently accomplish a transfer of property for contract performance. The phase-in/phase-out period shall not exceed 1-month and shall coincide with the final month of the incumbent’s contract performance.
1.2.4.1. Phase-Out TASK RESPONSIBILITY
The incumbent contractor shall provide supervision, control and work task responsibility for all functions described in this PWS during the phase-out period. The incumbent contractor shall provide a detailed description of the contractor’s mobilization/transition procedures NLT 180 calendar days prior to follow-on contract start date. The incumbent contractor shall provide all reasonable support to the Government and the successor contractor to ensure an orderly transition and to minimize any impact on ACTS operations. As a minimum, the incumbent contractor shall provide the successor and the Government access to facilities and equipment, technical documentation, property accountability (documentation and/or location), publications, and spares on a non-interference at no additional cost during the 1-month phase-out period.
1.2.4.2. TRANSFER OF GOVERNMENT FURNISHED PROPERTY (GFP)
The Government, incumbent contractor, and successor shall perform an audit to include a joint inventory and inspection of all GFP to be transferred. The audit shall include:
• Inspection of technical libraries to ascertain that a complete set of documentation exists in usable condition, with the latest revisions incorporated in either hard or electronic format.
• Inspection of facilities, structures, and shelters occupied and maintained by the contractor to ascertain the condition of these facilities.
• Inspection of major systems listed in Appendix 3 to ascertain their overall condition as compared to the initial audit.
The incumbent contractor shall replace any missing, unusable, or outdated documentation no later than (NLT) 30 calendar days before the end of the contract performance period. The incumbent contractor shall be liable for the repair or replacement of all items (e.g. facilities, major systems, all other Government Furnished Equipment (GFE)) in the same or better condition than received to include damage beyond normal wear and tear, during phase-out transition. The successor contractor shall accept items as is that have open work orders for maintenance or repairs that are reasonable and expected during the item's lifecycle. A copy of the audit shall be presented to the COR within 2 duty days following the audit.
1.2.4.3. TRANSFER OF CONTRACT DATA
The incumbent contractor shall pass on all data, information, reports, records, schedules, software products, and point of contacts, information on requisitioned items that contain or are concerning the equipment, systems or services defined by this contract to the successor contractor.
SECTION 2
SITE SPECIFIC PERFORMANCE: LUKE AFB, AZ.
2.1. OVERVIEW
2.1.1. GOALS AND OBJECTIVES
(1) Operation and Maintenance (O&M) of all ACTS equipment and associated systems;
(2) ACTS Range radio control and coordination;
(3) Provide customers with both on-site and remote debriefs of what actually transpired in "real-time" during their training scenario;
(4) Maintain and enhance current capabilities to provide realistic air combat training scenarios;
(5) Provide dissimilar air combat training, surface-to-air threat simulation, and command and control;
(6) Coordinate exercises to provide the customer with a realistic training environment; and
(7) Utilize the Range Operations Control Center (ROCC) to monitor, update and provide informational awareness to all parties in the 56FW’s air and ground areas, expand ROCC responsibilities as facility equipment progresses.
2.1.2. EMPLOYEE WORK HOURS
The contractor's employee schedule shall support the ACTS operations, maintenance, and mission support functions as depicted in the daily/weekly/monthly flying schedules to ensure accomplishment of all projected training sorties and support requirements. Contractor personnel shall support normal duty hours IAW the daily range flying schedule, not to exceed 14 hours a day, Monday through Friday.
2.1.2.1. GBAFAF (GXF) HOURS OF OPERATION
Normal duty hours are 0700-1600 Monday through Friday excluding holidays. The Barry M. Goldwater Range (BMGR) manned ranges 1, 2, 3, and 4 are routinely scheduled 0700-2300 hours Monday through Friday excluding holidays. Additionally, the East, North and South Tactical (TAC) ranges are open 0800- 1700 two weekends per month for Government approved flying operations.
2.1.2.2. EMPLOYEE OVERTIME
The contractor shall provide and schedule sufficient manpower to cover all requirements of the PWS during times detailed in Sections 2.1.2, 2.1.2.1, 2.2.2.1.1, 2.2.3.1.1 and 2.3.5. The COR will approve overtime if the contractor is required to perform duties outside these times. Additionally, overtime will be considered when necessary repairs must be conducted outside of normal duty hours as specified in sections above. In the event an overtime situation becomes inevitable, the contractor shall submit an overtime request to the COR for approval (illustrating the scheduling strategies utilized to minimize the use of overtime). Submit request NLT Close of Business (COB) of the duty day prior to the date of requirement. Emergency permissions for overtime can be handled with the COR via telephone when exigent circumstances dictate. Overtime rates are dictated by Collective Bargaining Agreement or in its absence, the Fair Labor Standards Act of 1938, as amended.
2.2. OPERATIONS
Operations consist of Planning, Scheduling, Performance, and general support requirements to facilitate air combat training and mission support.
2.2.1. GENERAL REQUIREMENTS
The contractor shall meet or exceed 95% of the Operational Effectiveness Rates (OER) and other performance standards relating to operations as defined in Section 5, Performance Requirements Summary.
2.2.2. OPERATIONS SUPPORT
The contractor shall perform any and all tasks required to support continuity of operations to safely accommodate all aircrew training needs. As a minimum, the contractor shall:
• Provide the Range Training Officer (RTO)/Range Control Officer (RCO) with a real-time three-dimensional (3-D) graphics display portraying aircraft dynamics while engaged in air combat scenarios. The display shall portray measurable aircraft (in-flight) performance, weapons status, simulated weapon trajectories (after-launch), no-drop bomb release scoring, simulated surface-to-air threat status and performance, and simulated surface-to-air threat weapons trajectories after launch. This coupled with continuous radio frequency (RF) voice communications provides the RTO/RCO with real-time training scenario situational awareness and safety monitoring of pilot and aircraft performance.
• For debriefing purposes, provide a recorded 3-D graphics playback displaying aircraft dynamics while engaged in air combat scenarios to both local and remote ACTS customers. This coupled with recorded RF voice communications playback provides the ability to replay events that have taken place from widely disposed view-points, debrief those events accurately, and analyze the situational awareness of all aircraft associated with the training scenario.
• Provide all users and support personnel with reliable data and voice communication circuits, computer hardware, computer software, electronic circuitry, and electromechanical devices associated with the ACTS mission. Users and support personnel are those individuals/agencies whose involvement enhances the overall achievement of all ACTS mission objectives.
• Ensure the ACTS, all its software, hardware, circuitry, and support equipment, are operationally configured to fulfill all system design requirements. This operational configuration shall be available and incorporated to support and fulfill all air combat training scenarios. Ensure appropriate number and skill mix of personnel are available to support all operational requirements. Operational data shall be documented to facilitate statistical analysis.
2.2.2.1. RANGE OPERATIONS CONTROL CENTER (ROCC)/SNAKEYE SUPPORT
The contractor shall provide ROCC services for all aircraft using the BMGR complex IAW Luke Air Force Base Instruction (LAFBI) 13-212, Chapter 10.
2.2.2.1.1. ROCC HOURS OF OPERATION
The ROCC shall open no later than one hour prior to the start of the first scheduled range mission. The Restricted and TAC range operating hours are published as Monday through Friday between the hours of 0730-2330, and other times by Notice To Airmen (NOTAM). Daily scheduling is accomplished by Luke AFB Range Scheduling, 56 Range Management Office (RMO)/ASMS from 0730-1400 with the contractor managing the schedule for efficiency from 1400-2330. 56 RMO/ASMS shall notify the contractor of scheduled BMGR missions no later than 1430 on the duty day prior.
In addition, up to 36 hours of weekend flying, Saturday and/or Sunday, could be scheduled to support TAC range missions each month. Any overtime requested for weekend range missions beyond 36 hours shall be billed to the government each month, IAW Section 2.1.2.2. 56 RMO/ASMS will notify the contractor to support weekend range missions a minimum of one month in advance. 56 RMO/ASMS will notify the contractor of any changes to weekend range missions by 1600 hours on Friday, a minimum of one week prior to the changes.
• Operate with certified operators to ensure thorough coverage: Southern Airspace, Northern Airspace and Ground positions throughout day shift operations. The evening shift shall operate the Northern airspace and Southern airspace; the ground position duty can be shared by the Northern airspace and Southern airspace operators as needed.
• Provide a certified ROCC operator on scheduled fly weekends unless additional manpower is required to support the mission as determined by the COR.
• Operate ROCC IAW LAFBI 13-212.
2.2.2.1.2. ROCC SPECIFIC TASKS
The ROCC shall be the focal point for all range and flying activities at GXF and of the BMGR IAW LAFBI 13-212, Chapter 10. As part of the ROCC function, the contractor shall:
• Maintain a daily events log in the ROCC. The log shall, at a minimum, contain the following:
Opening checklist/Equipment status (equipment utilized by ROCC/mission in day to day activities), Pronghorn sightings, Range Statuses (manned, unmanned), Border Patrol or other Government entities entry on range or in to airspace, closing checklist, Quality Assurance Personnel/RMO/Government personnel visits to the facility including name of individual, time entered facility and visit reason. The events log shall also contain information on abnormal operations to include: safety incidences, weather capping, spill-out/spill-in, Customs and Border Protection (CBP)-ops (predator/BORESTAR, etc.), and Ajo, AZ Corridor actions. This log shall be utilized to document any “non-standard” events that occur throughout each shift and shall be recorded at the time of event occurrence. This list is not all inclusive and the contractor should include any further information deemed pertinent. The contractor shall include any future information as needed.
• Maintain an opening checklist for the purpose of opening the ROCC daily. At a minimum, the list shall contain and be updated with: ROCC and mission utilized equipment statuses, Landline/radio/voice recorder checks/status, status of radar sites, Range NOTAMS, Temporary Flight Restrictions (TFR) , Air Hazzard Areas (AHA), and Plotted Pronghorn Sightings. The contractor should include any other pertinent information to better assist the opening of the facility, and shall include any future required information.
• Maintain a position relief checklist. At a minimum, this checklist shall contain: Status of radar, radios, equipment outages, traffic information, airspace/range status, upcoming operations, ground operations, and schedule status. The contractor should include any other pertinent information to better assist the opening of the facility, and shall include any future information as needed.
• Maintain a closing checklist. At a minimum, this checklist shall contain and be updated with:
ROCC and mission utilized equipment statuses, Landline/radio/voice recorder status, status of radar sites, Range NOTAMS, TFRs. The contractor should include any other pertinent information to better assist the closing of the facility and information to help open the facility the following day, and shall include any future information as needed. Return airspace to appropriate agencies and advise Air Traffic Control (ATC) and others the facility is closing.
• The contractor shall advise ranges of new GXF altimeter settings as received and pass wind data to ranges upon request. Severe weather warning notification shall be made IAW the Hazardous Weather Warning checklist.
• Complete the Explosive Ordnance Disposal Detonation checklist upon request from Explosive Ordnance Disposal (EOD) personnel. Checklists shall be completed in the minimum time possible, but not later than 15 minutes after the initial request by EOD personnel.
• Maintain a position log to record individuals responsible for each operating position. Operators shall place their operating initials on this form at the time they assume responsibility for the position until they are relieved or the position is closed/combined. Each ROCC position shall maintain a log.
• Advise inbound aircraft of range status and advisories IAW LAFBI 13-212, Chapter 10.7. The contractor shall receive range departure information from manned ranges, and annotate on the Range Aircraft Activity Log.
• Monitor operations conducted in 56 FW Special use airspace to detect all non-participating aircraft (military, civilian and unknown) that has entered the operational airspace. If a non-participating aircraft is determined to pose a threat of conflict or collision risk, advise participating aircraft of the non-participating aircraft’s location and/or to restrict their operations as necessary to ensure flight safety, and document in daily events log.
• Advise all military aircraft as they approach the boundary of their assigned Special Use Airspace (SUA)/Special Activity Airspace (SAA) and again if the aircraft leaves the airspace, with advisories continuing until aircraft returns to airspace. No control instructions shall be issued to the aircraft to return to SUA/SAA. The contractor shall report all spill-outs/spill-ins to 56RMO/ASM and document in the daily events log as soon as possible after the event. The contractor shall also capture the radar event and forward via email to 56RMO/ASM. The email shall include the radar picture and a synopsis of the event.
• Grant access to ranges not being used by aircraft or undergoing EOD decontamination.
Coordinate range entry for ground Joint Tactical Air Crew (JTAC) parties scheduled to work with aircraft on the range. The contractor shall prohibit over flight (below 7,000 ft. AGL) of ranges undergoing EOD decontamination. The contractor shall close ranges to aircraft when hazardous conditions exist such as unauthorized personnel reported on the range, disabled vehicles and/or helicopters on the range and aircraft crash on range. See the following checklists: Aircraft Crash on the Range, Disabled Helicopter on Range, Unauthorized Personnel on Range, Range Violation Procedures, and the Explosive Ordinance Disposal Detonation.
• The contractor shall report all incidents involving aircraft and ground parties by using the 56 RMO Range Incident Report, and with detailed notation in the daily log within 30 minutes after incident occurrence. Refer to Unauthorized Personnel on Range and Violation Procedures checklists for specific procedures involving ground party incidents.
• In the event of an aircraft crash on the range, perform actions specified in ROCC Aircraft Crash checklist. Contractor personnel shall not make any statement regarding the crash to any member of the public or news media. The contractor shall refer all queries for information to the 56 FW/Public Affairs Office, Luke AFB.
• Respond to airfield and range incidents, and notify 56 RMO, using the appropriate Emergency Actions Checklist. The contractor shall publish/distribute the initial incident report to the 56 RMO Incident Report email distribution list within 30 minutes after the incident occurs. The initial incident report shall be a quick synopsis of the events and an overview of the incident information. A secondary incident report shall be published/distributed to the 56 RMO Incident Report email distribution list within 3 hours after the incident occurrence. The secondary incident report shall contain a more detailed summary and be completely thorough, including all information gathered by ROCC and other contractor personnel regarding the incident. The contractor shall also relay updated and termination information. The contractor shall update the checklists to meet current mission requirements, as approved by the 56 RMO.
• Receive requests from civilian aircraft and air evacuation (Air Evac) flights. The contractor shall coordinate Ajo Corridor/Air Evac route use IAW LAFBI 13-212, Chapter 10.7. Also use the Air Evacuation Procedures checklist. Advise transiting aircraft of range status and reporting procedures. Advise all active manned ranges when aircraft intend to use the Ajo Corridor and Air Evac routes. State direction of travel and altitude(s). Log call sign, times and direction of travel in daily events log.
• Record all munitions expenditures with associated targets on non-Class A missions (i.e. 12 Bomb Dummy Unit’s (BDU) on T104)
• At 1400L Monday – Friday and scheduled flying weekends, assume Range Scheduling current day and on call scheduling duties. The contractor shall:
Have full scheduling oversight of air and ground activities of the BMGR and 56FW assigned/managed air space. Units wishing to bootleg or slip range times, will contact SNAKEYE directly. Changes to range times that would extend the published hours of operation for that day will require coordination with the GXF contractor and Government COR at GXF and Luke AFB. Overtime can only be authorized by the COR at each location.
Utilize Military Airspace Data Entry (MADE) system for scheduling of Airspace, verify airspace requests daily, and make changes to airspace schedule as needed. The contractor shall notify 56RMO/ASM with any changes made to schedule in the MADE system.
Utilize Central Scheduling Enterprise (CSE) as the primary tool for scheduling of Luke managed SUA/SAA.
No actions for Air Refueling Tracks 658, 647, or 647A are required. Coordinate with 56 RMO/ASM prior to approving use of AR-603. Deviations for altitude or weather issues will be handled real-time by the appropriate Air Route Traffic Control Center.
When a Luke unit changes or adds-on a Military Training Route (MTR), deconflict entry times by 15 minutes minimum between fast movers (30 minutes for fast-mover behind slow mover).
Contractor shall have scheduling oversight of the confirmed next-day flying and MTR schedules. Units that call to change or add-on range times for the next day apply the same rules (regarding extension of published range times).
If Sonoran Pronghorn antelope are sighted, SNAKEYE shall follow published procedures IAW RMO OI 1-1. Once the targets closed are verified, Contractor shall accomplish the Sonoran Pronghorn (SPH) Sighting Checklist at Attachment 4 of RMO OI 1-1.C.
2.2.2.1.3. ROCC QUALIFICATIONS, TRAINING AND CERTIFICATION
The contractor shall ensure all ROCC operators meet minimum experience, knowledge and training qualifications prior to performing ROCC duties IAW LAFBI 13-212, Chapter 10.2. Contractor shall coordinate academic training, range-specific training and final certification with 56 RMO/ ASM COR.
2.2.2.1.3.1. MINIMUM EXPERIENCE REQUIREMENTS
Based on the unique nature of the range, all radar operators shall have been previously rated in an ATC/Radar Approach Control (RAPCON)/Military Radar Unit (MRU)/ facility IAW LAFBI 13-212, Chapter 10.2. Proof of rating shall be required before assuming duties in the ROCC, and shall be maintained in individual training records. All duties related to ROCC shall require this minimum experience rating, to include Northern and Southern Airspace positions, as well as the Ground position.
Meeting these minimum experience requirements and completion of all ROCC training shall determine a “Certified Operator” for the ROCC facility.
2.2.2.1.3.2. TRAINING
Initial ROCC qualification training is required for all new ROCC personnel regardless of prior qualifications IAW LAFBI 13-212, Chapter 10.2. 56 RMO/ASM COR shall certify ROCC personnel.
2.2.2.1.3.3. ACADEMIC TRAINING
ROCC personnel shall be prepared for a written exam on the following publications, instructions, and orders. The list may evolve as the requirements of the facility change. The written exam will be administered by 56 RMO/ASM and shall require a minimum passing score of 70% to perform duties.
• LAFBI 13-212Joint Order (JO) 7110.65
• JO 7610.4
• ZAB (Albuquerque Air Route Traffic Control Center) 56FW/LOA
• Gila Bend Tower/RAPCON LOA
• CBP LOP
• Scheduling Operating Instructions (OI) (MADE/CSE)
• Pronghorn OI
2.2.2.1.3.4. ROCC SPECIFIC TRAINING
The contractor shall provide ROCC personnel specific training IAW RMO/ASM office and LAFBI 13- 212, Chapter 10.2. ROCC specific training shall include, but is not limited to:
• Proper utilization of daily logs, opening/closing checklists, and position logs.
• Positional Familiarization: Responsibilities for Northern/Southern Airspace, and those of the
Ground position.
• Training requirements and maintaining currency.
• Luke ground maps and aeronautical charts.
• Range scheduling, MADE/CSE
• Range operations overview
• Knowledge of regular user aircraft…
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