Atch_15_-_Past_Perf_Questionnaire.docx

PAST PERFORMANCE QUESTIONNAIRE

1. The contractor identified in Section 1 of this questionnaire is being considered in a Source Selection by the 338 Specialized Contracting Squadron, JBSA-Randolph, TX. You have received this questionnaire because you are a source of Past Performance Information for that offeror.

2. Please complete the attached questionnaire for the contractor and program described in Section 1. Send the completed questionnaire via email to elizabeth.preston@us.af.mil. Begin the subject line of the email with “SOURCE SELECTION SENSITIVE INFORMATION (SEE FAR 2.101 & 3.104)”.

DO NOT SEND THE COMPLETED

QUESTIONNAIRE TO THE CONTRACTOR

WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION SENSITIVE

3. Based upon your knowledge and experience with the contractor’s performance, assign a rating consistent with the rating/description criteria below. Limit your assessment to the particular program referenced in Section 1. Place an “X” in the appropriate column using the definition matrix below. Assessments should reflect only contractor liable performance. The following is a definition of the rating levels:

4. Please discuss each response for which you indicated M or U (Marginal or Unsatisfactory) via a narrative explanation. Space for your comments is provided after each area (use additional sheets, if necessary).

5. In addition to completing the attached questionnaire for the identified program, please provide comments on any other programs for which your activity has contracts with this contractor. You are urged to supplement your own knowledge of the contractor’s performance with the judgment of others in your organization.

6. Please fill in all sections. Your prompt response will be integral to the successful and timely completion of this source selection and ensuring the Government receives the best value.

SECTION 1: CONTRACT IDENTIFICATION

1. Program Title: _____________________________________________________________________

1. Contractor (Company/Division): _______________________________________________________

1. Contractor Cage Code: ______________________________________________________________

1. Contract number: __________________________________________________________________

1. Contract type (e.g., FFP, FPIF, CPFF): _________________________________________________

1. Was this a competitively awarded contract? Yes __________ No _________

1. Was this contract set aside for small business? Yes __________ No _________ If Yes, how was it set aside? _______________________________________________

1. Period of performance: _____________________________________________________________

1. Initial contract cost: ________________________________________________________________

1. Current/final contract cost: ___________________________________________________________

1. Reasons for differences between initial contract cost and final contract costs:

L. Brief description of effort as ________Prime or ________Subcontractor:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

1. Customer or agency name: _________________________________________________________________________________

1. Customer or agency description (if applicable): _________________________________________________________________________________

1. Geographic description of services under this contract (i.e. local, national, worldwide, other Commands): ___________________________________________________________________________________

SECTION 3: EVALUATOR IDENTIFICATION

1. Evaluator's Name: _________________________________________________________________________________

1. Evaluator's Position or Title (e.g., Program Manager, QAE, PCO/ACO): _________________________________________________________________________________

1. Evaluator's Phone/Fax number: _________________________________________________________________________________ D. Other suggested points of contact:

SECTION 4: EVALUATION

A.1. Mobilization. How well did the contractor perform mobilization so contract performance could begin on the first day? (e.g. effectively recruit, train, qualify/certify personnel; timely delivery of materials, equipment and vehicles; timely transfer Government Furnished Equipment, tools and facilities, etc.)

Comments:

A.2. Quality Control System (QCS)/Quality Management System (QMS). How effective was the contractor’s QCS or QMS? Did the contractor provide a QCS/QMS that ensures high quality maintenance with unbiased internal inspection procedures? (e.g. identifying and tracking discrepancies; implementing corrective actions; recording, computing assessing and reporting performance measurement data; linking QMS trends/results into training program focus areas, timely closure of discrepancies/reports, etc.)

A.3. Training. How effectively did the contractor implement and manage a training program that ensures a trained, qualified, and certified workforce throughout the life of the contract? (e.g. formal classroom training, on-the-job training, or cross-utilization training; procedures for certification/recertification of all employees, etc.)

A.4. Government Furnished Property/Equipment (GFP/GFE). How effectively did the contractor manage GFP/GFE? (e.g. accurate accountability and documentation of GFP/GFE throughout the life of the contract; effective implementation and management of tools, etc.)

A.5. eTools & Technical Data. How effectively did the contractor manage, distribute and maintain eTools and hardcopy technical orders?

A.6. Data Integrity. How well did the contractor maintain data integrity for data systems and forms documentation? (e.g. Integrated Maintenance Data Systems (IMDS), Aircraft Forms, Vital Records, etc.)

A.7. Environmental Protection. How effectively did the contractor manage environmental protocol compliance (e.g. air emission, spills, waste management, HAZMAT, etc.)?

Please provide YOUR OVERALL RATING for this factor.

B.1. How well did the contractor perform aircraft maintenance requirements? (e.g. servicing, ground handling, launch and recovery, Pre-Flight/Thru-Flight/Basic Post Flight, Hourly Post Flight, Transfer/Acceptance Inspections, Special Inspections, Transient Maintenance service, accurately documenting maintenance actions, etc.)

B.2. How well did the contractor perform aircraft scheduled/unscheduled and phase maintenance requirements to meet performance thresholds (e.g. Capacity/Spare, Aircraft Availability, Fleet Time, Maintenance Non-Delivery, proper scheduling, etc.) and the daily flying schedule?

B.3. How effective was the contractor’s Foreign Object Damage (FOD) and Dropped Object Prevention Program?

B.4. How well did the contractor execute off-station recovery of aircraft in a timely manner while maintaining uninterrupted mission support at home station (if applicable)?

Please provide YOUR OVERALL RATING for this factor.

C.1. How well did the contractor do with workforce staffing to support all Performance Work Statement (PWS) requirements?

Comments:

C.2. How well did the contractor’s staffing skill mix support PWS requirements?

Comments:

C.3. How effectively did the contractor maintain adequate staffing to meet mission changes, unscheduled and urgent requirements while meeting PWS requirements?

Comments:

C.4. How effectively did the contractor sustain trained, qualified and certified personnel to meet the requirement throughout the life of contract?

Comments:

C.5. How well did the contractor manage labor relations with unionized workforce (if applicable)?

Please provide YOUR OVERALL RATING for this factor.

E. Government Contracts Only: Was this contract partially or completely terminated for default or convenience? Or indicate if there is a pending termination?

No ____ Yes ____ For Default ____ For Convenience ____ Pending Terminations ____ If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc.). _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

F. Please provide YOUR OVERALL RATING for this contract by circling your rating:

G. GENERAL COMMENT (Choose one of the following and explain your choice in the remarks)

Given what I know today about the contractor’s ability to execute what was promised in their proposal, I, (mark your response below), award to them today given that I had a choice.

Would _____________ Would not ______________

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

DO NOT SEND this completed questionnaire to the Contractor.

WE APPRECIATE YOUR PROMPT RESPONSE AND ASSISTANCE!

FA3002-14-R-0015

Attachment 15