Atch 5 Section L Attachment for Amendment 2 ITWAA TO Only.docx

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Technical & Advisory Support Services (TA2S) Federal contract opportunity
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FA2517-09-R-6032
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Department of the Air Force Space Command

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Revised ITWAA TO.

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Amendment 2 Attachment 5

Attachment L-2

PERFORMANCE WORK STATEMENT

For Integrated Tactical Warning & Attack Assessment

26 April 2011

1.0 DESCRIPTION OF SERVICES:

1.1. ORGANIZATION BEING SUPPORTED:HQ NORAD/J35
250 Vandenberg St, STE 103
Peterson AFB, CO 80919-4650

1.2 MISSION: The North American Aerospace Defense (NORAD) Director of Operations (NJ3) is responsible for future operations coordination and oversight, Command & Control (C2) operations system management, and integration of the command's maritime warning and aerospace control and warning functions, to include the Integrated Tactical Warning and Attack Assessment (ITW/AA) network, NORAD's battle management systems, aerospace defense systems and operations for the United States National Capital Region defenses. NJ3 ensures operational compliance with requirements and concepts of operations through co-chairmanship of the NORAD / United States Strategic Command (USSTRATCOM) ITW/AA Mission Oversight Board (MOB).

0. OVERVIEW OF SERVICES REQUIRED: Services required will consist of technical expertise, analysis and support for future and emerging ITW/AA, Missile Defense requirements and Theater Missile Warning (TMW) development to the ITW/AA Functional Manager (Commander NORAD). Contractor shall assist in the configuration management/change control oversight function coordinated by the Functional Managers at Headquarters NORAD and USSTRATCOM, while also investigating specific missile event anomalies and supporting the resolution of performance issues. The contractor shall support end-to-end studies of the Global Sensor Integrated Network (GSIN) development to ensure ITW/AA operational capabilities are not degraded.

2.0. SPECIFIC REQUIREMENTS

2.1. SUBTASK 1: Integrated Tactical Warning Attack Assessment (ITW/AA) Operations Support. Provide assistance, analysis and technical expertise on strategic and tactical missile warning and space issues to the ITW/AA Functional Manager (Commander NORAD). Provide continuity of effort to sustain, update and advance ongoing ITW/AA studies, analysis, architecture, documentation and informational systems support to ensure strategic systems meet requirements of both the National Command Authority (NCA) and NORAD. Conduct analysis of system shortfalls and operational impacts to the ITW/AA mission. Provide recommendations on operational integration, configuration documentations and updates to support the configuration change control process of all existing and emerging ITW/AA and Ballistic Missile (BM) systems to for missile and space mission requirements.

2.1.1. Draft recommendations and updates to current and long range conformity of architecture, operation, modifications, user training and user requirements incorporation for the following systems: Strategic Missile Warning (SMW), Theater Event System (TES), and TMW.

0. Recommend alternative solutions available from Government or commercial sources to training deficiencies identified for current user training requirements.

0. Coordinate assigned PWS related tasks, approved and coordinated through NORAD J3, with the following offices; Joint Staff, Secretary of the Air Force / International Affairs (SAF/IA), Canadian National Defense Command Center (NDCC), Headquarters United Kingdom Missile Warning Center (HQ UKMWC), Alaskan NORAD Region (ANR), Continental United States NORAD Region (CONR), Canadian NORAD Region (CANR), National Military Command Center (NMCC), NMCC Back-Up location (Site-R), Pacific Command (PACOM), and Joint Forces Command (JFCOM).

0. Provide After Action Reports (AARs), resultant action item tracking, lessons learned and minutes from meetings and conferences as a technical advisor to the Government representative (up to three times per year per subject) associated with ITW/AA, Spaced Based Infrared System (SBIRS) and TMW training and operations. (CDRL 0004, 0006)

2.1.4.1. Following is a list of current recurring meetings:

- Operations Approval Board (OAB), Monthly
- OAB pre-Brief to NORAD J35, Monthly
- MW OAB Video Teleconference (VTC), Monthly
- Profile Working Group (WG), Quarterly
- Message Standardization WG, Quarterly
- Joint Message Standards WG, Quarterly
- SBIRS O-6 Review, Semi Annually
- SBIRS General Officer (GO) Summit, Semi Annually
- USSTRATCOM J31 Missile Warning Way Ahead

2.1.5. Develop agendas and meeting times and locations and track resulting action items, issues, and topics for NORAD hosted meetings and conferences (up to 3 times a year per subject) for ITW/AA, SBIRS and TMW training and operations. (CDRL 0003, 0004)

0. Draft new policies and updates for government technical review supporting the ITW/AA mission. All policies shall be in compliance with Chairman of the Joint Chief of Staff Instruction (CJCSI). Update and post documents on the Secret Internet Routed Network (SIPRNET) website.

0. Provide recommended updates yearly for N-NC Directives and Instructions NI 10-3, and USSTRATCOM Directive (SD) 523-2.

0. Develop and staff recommendations for changes annually for the Strategic & Theater Missile Warning Concept of Operations (CONOPS) and Missile Warning and Missile Correlation CONOPS.

2.1.9. Correlate Chairman, Joint Chiefs of Staff (CJCS) Volume VI Emergency Action Procedures (EAP), with NORAD assessment requirements and procedures yearly.

2.1.10. Facilitate questions pertaining to staffing of security classification for ITW/AA systems and maintain, update, and coordinate the ITW/AA Security Classification Guides for final approval.

2.1.11. Investigate specific missile event anomalies and provide recommendations for resolution of TES performance issues.

2.1.12. Provide recommendations on operational performance reviews, operations review boards, and exercises.

2.1.13. Maintain and update ITW/AA FMO SIPRNet and Non-Classified Internet Routed Network (NIPRNet) websites’ information as determined by the appropriate division Branch Chief.

2.1.14. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRL 0003, 0004)

2.1.15. Estimated Workload

Project Type
Frequency
Long Term Projects (e.g. document creation taking greater than a year):
2/ yr
Mid Term Projects (e.g. document creation taking less than a year):
2/ yr
Short Term Tasking (e.g. document reviews taking less than a week):
6/ mon.
Conference Attendance
3 / yr
Contractor Travel
3 / yr
Meetings (local)
15 /qtr

2.2. SUBTASK 2: Data Sharing between NORAD and Other Organizations. Support interagency cooperation through formal communications with USSTRATCOM, United States Northern Command (USNORTHCOM), non-governmental organizations (NGOs), governmental organizations and agencies involved with ITW/AA management. Attend conferences and planning sessions (approximately 3 annually).

2.2.1. Draft and staff for approval Memorandums of Agreement (MOAs) identifying new relationships between USSTRATCOM, Missile Defense Agency (MDA), NORAD and USNORTHCOM.

0. Promote integration efforts with the Joint Theater Air and Missile Defense Organization (JTAMDO), MDA and other organizations’ planning efforts in Theater Ballistic Missile Warning (TBMW) and passive defense.

0. Coordinate NORAD participation in Missile Warning Operators Conferences (MWOCs), ITW/AA Operations Approval Panels (OAPs), the NORAD USNORTHCOM Command Center (N2C2) Transformation Working Group (TWG), the Nuclear Command & Control Working Group (NC2), the ITW/AA Working Group, the Daily Operational Status Meeting (DOSM), the Sustainment Test and Certification Working Group (TACWG), the Joint Integrated System Assessment Team (JISAT), the Joint Space Operations Center (JSpOC) Configuration Control Board (CCB), the Forward Users Communication Processing System (CPS) Technical Interchange Meeting (TIMs), and the ITW/AA Communications Integrity Working Group (CIWG) (CDRL 0006)

0. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRL 0003, 0004)

0. Estimated Workload

Project Type
Frequency
Long Term Projects (e.g. document creation taking greater than a year):
1 / year
Mid Term Projects (e.g. document creation taking less than a year):
1 / year
Short Term Tasking (e.g. document reviews taking less than a week):
2 / mon.
Conference Attendance
4 / yr.
Contractor Travel
2 / yr.
Meetings (local)
12/ mon.

2.3. SUBTASK 3: Contingency / Crisis Support. Provide quick response support, test monitoring and/or recommendations in response to urgent ITW/AA system change requirements, ensuring and maintaining overall ITW/AA system configuration integrity (approximately 2-3 monthly).

2.3.1. Support meetings or conferences for Emergency system configuration changes and testing/ Contingency/Crisis (approximately 1 per month). (CDRL 0004, 0006)

0. Complete urgent/priority tasks (approximately 2 per month).

0. Provide analytical support during contingency or crisis (approximately 40 hours per year). (CDRL 0010)

0. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRL 0003, 0004)

2.3.5. Estimated Workload

Project Type
Frequency
Long Term Projects (e.g. document creation taking greater than a year):
0 / year
Mid Term Projects (e.g. document creation taking less than a year):
2 / year
Short Term Tasking (e.g. document reviews taking less than a week):
2 / mon.
Conference Attendance
2 / yr.
Contractor Travel
2 / yr.
Meetings (local)
4/ mon.

2.4 SUBTASK 4: Monthly Status Report. Inform Quality Assurance Personnel (QAP) of all activities via verbal communication and status reports. (CDRL 0007, 0009)

3.0 SERVICE DELIVERY SCHEDULE:

Performance Objective
PWS Tasks
Performance Threshold
(SS-1) Provide accurate technical and analytical advice, guidance and products as required by this task order.
1, 2, and 3
All required products turned in on or before the associated suspense date. No more than two set of corrections/edits; all corrections must be accomplished by the associated revised suspense.
(SS-2) Provide timely response to time-sensitive requirements, including short notice requirements, real world and crisis event surge support, exercise support and a large number of requirements in a short period.
1,2 and 3
Contractor receives no more than one customer complaint/ Performance Assessment Report (PAR) per year from each task order.

4.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES:

4.1. GOVERNMENT-FURNISHED PROPERTY (GFP): NONE

4.2. GOVERNMENT-FURNISHED RESOURCES:

4.2.1. FACILITIES, SUPPLIES, AND SERVICES: The C2 Integration, Aerospace / Maritime Warning & Future Operations Division of NORAD (N/J35) will furnish up to two (2) workspaces in Building 2 on Peterson Air Force Base including desk space, chairs, computers, NIPRNET access, SIPRNET access, and use of telephones, copier and fax machines. Any additional personnel shall work at contractor facilities.

4.2.11.. HARDWARE: The Government will provide all Automated Data Processing equipment (computers, printers, copiers, fax, NIPRNet and SIPRNet email accounts), associated with the performance of this task order in Government facilities, unless otherwise coordinated.

4.2.1.2.. SOFTWARE: The Government will provide all software associated with the performance of this task order.

4.2.2. INFORMATION SOURCES: Government personnel will provide technical input, review/ approve completed work, and provide feedback regarding contractor efforts. The QAP is the primary source of technical information and guidance for this task order.

4.3. MATERIALS AND OTHER DIRECT COSTS (ODCs): The Contracting Officer shall approve all contractor cost-reimbursable purchases in writing prior to purchase regardless of dollar amount.

5.0 GENERAL INFORMATION:

5.1 SECURITY.

5.1.1. Top Secret clearance with Sensitive Compartmented Information (TS/SCI) eligibility required . All personnel must possess a U.S. Government clearance prior to beginning work on this task order. Personnel shall be capable of gaining access to special access programs/activities or briefings. A counter intelligence polygraph may be required if access to certain special access programs is required. Contractor personnel shall not divulge any information about files, data, processing activities or functions, user IDs, passwords or other information to anyone not authorized access to such information. Contractor personnel shall abide by all NORAD – USNORTHCOM (N-NC) rules, procedures, policies and standards of conduct. The Government may provide access to other locations upon request for support of this task order.

5.2. ACCESS TO GOVERNMENT PROPERTY AND FACILITIES: Contractor will have unescorted access to government buildings 1 and 2 on Peterson Air Force Base, CO, including CMD and other sites in accordance with DD Form 254, and Department of Defense Security Classification Specifications.

5.3. TRAVEL: Contractor shall obtain advance QAP approval for travel in support of the N/J3 mission requirements and shall provide written trip reports within five (5) working days of travel completion (CDRL 0006). The Government will only pay for travel expenses outside the normal commuting distance as defined by the basic contract PWS.

5.3.1. CONTINGENCY TRAVEL: None

5.3.2. NON-CONTINGENCY TRAVEL: Below are the anticipated trips for each year; however, actual required travel may vary based on Government requirements. Travel to out of Continental United States (OCONUS) locations may be required.

Destination
Number of Trips
# of People
Duration
DC
2
1
3 Days
Vandenberg AFB
3
1
2 Days
Offutt AFB
3
1
2 Days

5.4. PRODUCT OWNERSHIP: All products, data, working papers, etc produced by the Contractor in the performance of this PWS are the property of the Government.

5.5. PROPRIETARY DATA:

5.5.1. The Contractor shall request Government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this task order.

5.5.2. The Government will provide the Contractor access to information required to accomplish assigned tasks commensurate with security clearance and on a need-to-know basis.

5.5.3. The contractor shall return all data pertaining to this task order to the Government upon task order expiration. The Contractor shall not retain classified or unclassified material generated or received under this task order after the task order ends without approval of the appropriate office of primary responsibility.

5.5.4. The Government has unlimited rights to all deliverables developed under this PWS. The Contractor shall not use any materials pertaining to this Task Order for business development or any other vendor strategic purposes.

5.6. HOURS OF WORK: The N-NC/J35 core work hours are from 0700-1700 Monday – Friday. The QAP is responsible to answer questions that arise regarding the performance of requirements within this PWS during core work hours. Requirements may arise with little or no notice (e.g. an exercise or real-world contingency) requiring work hours occurring at night and on weekends in support of directorate and Command mission requirements (approximately 120 hours annually).

5.7. PERIOD OF PERFORMANCE: The period of performance for this task order is:

Period
Start Date
End Date
Base Year
1 August 2012
31 July 2013
Option Year 1
1 August 2013
31 July 2014
Option Year 2
1 August 2014
31 July 2015
Option Year 3
1 August 2015
31 July 2016
Option Year 4
1 August 2016
31 July 2017

5.8. MANAGEMENT: Contractor shall appoint a task lead who shall be responsible for coordinating with the QAE to obtain and clarify task order requirements and who will be responsible for the daily control and supervision of contractor's employees. The task lead shall ensure the contractor's employees understand the prohibitions imposed on the U.S. Government regarding personal services contracts and will report instances where the Government attempts to control or supervise contractors' employees to the QAE, COR or the Contracting Officer immediately. Contractor shall ensure its personnel identify themselves as contractors in accordance with applicable N-NC directives and instructions. Contractor shall ensure its personnel do not perform any inherently governmental activities. Contractor shall ensure its personnel do not attempt to represent the Government of the United States or N-NC to any other person or entity, U.S. or foreign, except for delivering a Government-approved message or position.

5.9. PERFORMANCE OF SERVICE DURING CRISIS: The performance of these services is not considered to be mission essential during times of crisis, national disaster or national security event. Should a crisis be declared, the Contracting Officer or their representative will verbally advise the contractor of the revised requirements, followed by a written notification. A representative of the Contracting Officer will further notify the contractor verbally when the crisis has ended with written notification to follow. Any price changes resulting from this crisis will be negotiated in accordance with FAR clauses for “Changes”.

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