Atch 5 Section L Attachment for Amendment.docx

Amendment 1 Attachment 5

Attachment L-1 Table of Contents for Section L Attachments

Attachment L-2

PERFORMANCE WORK STATEMENT

For Integrated Tactical Warning & Attack Assessment

12 April 2011

1.0 DESCRIPTION OF SERVICES:

1.2 MISSION: The North American Aerospace Defense (NORAD) Director of Operations (NJ3) is responsible for future operations coordination and oversight, Command & Control (C2) operations system management, and integration of the command's maritime warning and aerospace control and warning functions, to include the Integrated Tactical Warning and Attack Assessment (ITW/AA) network, NORAD's battle management systems, aerospace defense systems and operations for the United States National Capital Region defenses. NJ3 ensures operational compliance with requirements and concepts of operations through co-chairmanship of the NORAD / United States Strategic Command (USSTRATCOM) ITW/AA Mission Oversight Board (MOB).

0. OVERVIEW OF SERVICES REQUIRED: Services required will consist of technical expertise, analysis and support for future and emerging ITW/AA, Missile Defense requirements and Theater Missile Warning (TMW) development to the ITW/AA Functional Manager (Commander NORAD). Contractor shall assist in the configuration management/change control oversight function coordinated by the Functional Managers at Headquarters NORAD and USSTRATCOM, while also investigating specific missile event anomalies and supporting the resolution of performance issues. The contractor shall support end-to-end studies of the Global Sensor Integrated Network (GSIN) development to ensure ITW/AA operational capabilities are not degraded.

2.0. SPECIFIC REQUIREMENTS

2.1. SUBTASK 1: Integrated Tactical Warning Attack Assessment (ITW/AA) Operations Support. Provide assistance, analysis and technical expertise on strategic and tactical missile warning and space issues to the ITW/AA Functional Manager (Commander NORAD). Provide continuity of effort to sustain, update and advance ongoing ITW/AA studies, analysis, architecture, documentation and informational systems support to ensure strategic systems meet requirements of both the National Command Authority (NCA) and NORAD. Conduct analysis of system shortfalls and operational impacts to the ITW/AA mission. Provide recommendations on operational integration, configuration documentations and updates to support the configuration change control process of all existing and emerging ITW/AA and Ballistic Missile (BM) systems to for missile and space mission requirements.

2.1.1. Draft recommendations and updates to current and long range conformity of architecture, operation, modifications, user training and user requirements incorporation for the following systems: Strategic Missile Warning (SMW), Theater Event System (TES), and TMW.

0. Recommend alternative solutions available from Government or commercial sources to training deficiencies identified for current user training requirements.

0. Coordinate assigned PWS related tasks, approved and coordinated through NORAD J3, with the following offices; Joint Staff, Secretary of the Air Force / International Affairs (SAF/IA), Canadian National Defense Command Center (NDCC), Headquarters United Kingdom Missile Warning Center (HQ UKMWC), Alaskan NORAD Region (ANR), Continental United States NORAD Region (CONR), Canadian NORAD Region (CANR), National Military Command Center (NMCC), NMCC Back-Up location (Site-R), Pacific Command (PACOM), and Joint Forces Command (JFCOM).

0. Provide After Action Reports (AARs), resultant action item tracking, lessons learned and minutes from meetings and conferences as a technical advisor to the Government representative (up to three times per year per subject) associated with ITW/AA, Spaced Based Infrared System (SBIRS) and TMW training and operations. (CDRL 0004, 0006)

2.1.4.1. Following is a list of current recurring meetings:

2.1.5. Develop agendas and meeting times and locations and track resulting action items, issues, and topics for NORAD hosted meetings and conferences (up to 3 times a year per subject) for ITW/AA, SBIRS and TMW training and operations. (CDRL 0003, 0004)

0. Draft new policies and updates for government technical review supporting the ITW/AA mission. All policies shall be in compliance with Chairman of the Joint Chief of Staff Instruction (CJCSI). Update and post documents on the Secret Internet Routed Network (SIPRNET) website.

0. Provide recommended updates yearly for N-NC Directives and Instructions NI 10-3, and USSTRATCOM Directive (SD) 523-2.

0. Develop and staff recommendations for changes annually for the Strategic & Theater Missile Warning Concept of Operations (CONOPS) and Missile Warning and Missile Correlation CONOPS.

2.1.9. Correlate Chairman, Joint Chiefs of Staff (CJCS) Volume VI Emergency Action Procedures (EAP), with NORAD assessment requirements and procedures yearly.

2.1.10. Facilitate questions pertaining to staffing of security classification for ITW/AA systems and maintain, update, and coordinate the ITW/AA Security Classification Guides for final approval.

2.1.11. Investigate specific missile event anomalies and provide recommendations for resolution of TES performance issues.

2.1.12. Provide recommendations on operational performance reviews, operations review boards, and exercises.

2.1.13. Maintain and update ITW/AA FMO SIPRNet and Non-Classified Internet Routed Network (NIPRNet) websites’ information as determined by the appropriate division Branch Chief.

2.1.14. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRL 0003, 0004)

2.1.15. Estimated Workload

2.2. SUBTASK 2: Data Sharing between NORAD and Other Organizations. Support interagency cooperation through formal communications with USSTRATCOM, United States Northern Command (USNORTHCOM), non-governmental organizations (NGOs), governmental organizations and agencies involved with ITW/AA management. Attend conferences and planning sessions (approximately 3 annually).

2.2.1. Draft and staff for approval Memorandums of Agreement (MOAs) identifying new relationships between USSTRATCOM, Missile Defense Agency (MDA), NORAD and USNORTHCOM.

0. Promote integration efforts with the Joint Theater Air and Missile Defense Organization (JTAMDO), MDA and other organizations’ planning efforts in Theater Ballistic Missile Warning (TBMW) and passive defense.

0. Coordinate NORAD participation in Missile Warning Operators Conferences (MWOCs), ITW/AA Operations Approval Panels (OAPs), the NORAD USNORTHCOM Command Center (N2C2) Transformation Working Group (TWG), the Nuclear Command & Control Working Group (NC2), the ITW/AA Working Group, the Daily Operational Status Meeting (DOSM), the Sustainment Test and Certification Working Group (TACWG), the Joint Integrated System Assessment Team (JISAT), the Joint Space Operations Center (JSpOC) Configuration Control Board (CCB), the Forward Users Communication Processing System (CPS) Technical Interchange Meeting (TIMs), and the ITW/AA Communications Integrity Working Group (CIWG) (CDRL 0006, 0008)

0. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRL 0003, 0004)

0. Estimated Workload

2.3. SUBTASK 3: Contingency / Crisis Support. Provide quick response support, test monitoring and/or recommendations in response to urgent ITW/AA system change requirements, ensuring and maintaining overall ITW/AA system configuration integrity (approximately 2-3 monthly).

2.3.1. Support meetings or conferences for Emergency system configuration changes and testing/ Contingency/Crisis (approximately 1 per month). (CDRL 0004, 0006)

0. Complete urgent/priority tasks (approximately 2 per month).

0. Provide analytical support during contingency or crisis (approximately 40 hours per year). (CDRL 0010)

0. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRL 0003, 0004)

2.3.5. Estimated Workload

2.4 SUBTASK 4: Monthly Status Report. Inform Quality Assurance Personnel (QAP) of all activities via verbal communication and status reports. (CDRL 0007, 0009)

3.0 SERVICE DELIVERY SCHEDULE:

4.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES:

4.1. GOVERNMENT-FURNISHED PROPERTY (GFP): NONE

4.2. GOVERNMENT-FURNISHED RESOURCES:

4.2.1. FACILITIES, SUPPLIES, AND SERVICES: The C2 Integration, Aerospace / Maritime Warning & Future Operations Division of NORAD (N/J35) will furnish up to two (2) workspaces in Building 2 on Peterson Air Force Base including desk space, chairs, computers, NIPRNET access, SIPRNET access, and use of telephones, copier and fax machines. Any additional personnel shall work at contractor facilities.

4.2.11.. HARDWARE: The Government will provide all Automated Data Processing equipment (computers, printers, copiers, fax, NIPRNet and SIPRNet email accounts), associated with the performance of this task order in Government facilities, unless otherwise coordinated.

4.2.1.2.. SOFTWARE: The Government will provide all software associated with the performance of this task order.

4.2.2. INFORMATION SOURCES: Government personnel will provide technical input, review/ approve completed work, and provide feedback regarding contractor efforts. The QAP is the primary source of technical information and guidance for this task order.

4.3. MATERIALS AND OTHER DIRECT COSTS (ODCs): The Contracting Officer shall approve all contractor cost-reimbursable purchases in writing prior to purchase regardless of dollar amount.

5.0 GENERAL INFORMATION:

5.1 SECURITY.

5.1.1. Top Secret clearance with Sensitive Compartmented Information (TS/SCI) eligibility required . All personnel must possess a U.S. Government clearance prior to beginning work on this task order. Personnel shall be capable of gaining access to special access programs/activities or briefings. A counter intelligence polygraph may be required if access to certain special access programs is required. Contractor personnel shall not divulge any information about files, data, processing activities or functions, user IDs, passwords or other information to anyone not authorized access to such information. Contractor personnel shall abide by all NORAD – USNORTHCOM (N-NC) rules, procedures, policies and standards of conduct. The Government may provide access to other locations upon request for support of this task order.

5.2. ACCESS TO GOVERNMENT PROPERTY AND FACILITIES: Contractor will have unescorted access to government buildings 1 and 2 on Peterson Air Force Base, CO, including CMD and other sites in accordance with DD Form 254, and Department of Defense Security Classification Specifications.

5.3. TRAVEL: Contractor shall obtain advance QAP approval for travel in support of the N/J3 mission requirements and shall provide written trip reports within five (5) working days of travel completion (CDRL 0006). The Government will only pay for travel expenses outside the normal commuting distance as defined by the basic contract PWS.

5.3.1. CONTINGENCY TRAVEL: None

5.3.2. NON-CONTINGENCY TRAVEL: Below are the anticipated trips for each year; however, actual required travel may vary based on Government requirements. Travel to out of Continental United States (OCONUS) locations may be required.

5.4. PRODUCT OWNERSHIP: All products, data, working papers, etc produced by the Contractor in the performance of this PWS are the property of the Government.

5.5. PROPRIETARY DATA:

5.5.1. The Contractor shall request Government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this task order.

5.5.2. The Government will provide the Contractor access to information required to accomplish assigned tasks commensurate with security clearance and on a need-to-know basis.

5.5.3. The contractor shall return all data pertaining to this task order to the Government upon task order expiration. The Contractor shall not retain classified or unclassified material generated or received under this task order after the task order ends without approval of the appropriate office of primary responsibility.

5.5.4. The Government has unlimited rights to all deliverables developed under this PWS. The Contractor shall not use any materials pertaining to this Task Order for business development or any other vendor strategic purposes.

5.6. HOURS OF WORK: The N-NC/J35 core work hours are from 0700-1700 Monday – Friday. The QAP is responsible to answer questions that arise regarding the performance of requirements within this PWS during core work hours. Requirements may arise with little or no notice (e.g. an exercise or real-world contingency) requiring work hours occurring at night and on weekends in support of directorate and Command mission requirements (approximately 120 hours annually).

5.7. PERIOD OF PERFORMANCE: The period of performance for this task order is:

5.8. MANAGEMENT: Contractor shall appoint a task lead who shall be responsible for coordinating with the QAE to obtain and clarify task order requirements and who will be responsible for the daily control and supervision of contractor's employees. The task lead shall ensure the contractor's employees understand the prohibitions imposed on the U.S. Government regarding personal services contracts and will report instances where the Government attempts to control or supervise contractors' employees to the QAE, COR or the Contracting Officer immediately. Contractor shall ensure its personnel identify themselves as contractors in accordance with applicable N-NC directives and instructions. Contractor shall ensure its personnel do not perform any inherently governmental activities. Contractor shall ensure its personnel do not attempt to represent the Government of the United States or N-NC to any other person or entity, U.S. or foreign, except for delivering a Government-approved message or position.

5.9. PERFORMANCE OF SERVICE DURING CRISIS: The performance of these services is not considered to be mission essential during times of crisis, national disaster or national security event. Should a crisis be declared, the Contracting Officer or their representative will verbally advise the contractor of the revised requirements, followed by a written notification. A representative of the Contracting Officer will further notify the contractor verbally when the crisis has ended with written notification to follow. Any price changes resulting from this crisis will be negotiated in accordance with FAR clauses for “Changes”.

Attachment L-3

PERFORMANCE WORK STATEMENT

FOR

EXERCISE PLANNING AND SUPPORT

12 April 2011

1.0. DESCRIPTION OF SERVICES. This requirement is for advisory and assistance services supporting HQ NORAD and USNORTHCOM (N&NC) for Exercises Development and Execution.

1.1. ORGANIZATION BEING SUPPORTED. HQ NORAD-USNORTHCOM/J7

250 Vandenberg St, Ste B016 Peterson AFB, CO 80914-3813

1.2. MISSION. N-NC/J7 is the office of primary responsibility (OPR) for planning and executing joint training, exercise and individual instruction programs to ensure NORAD and USNORTHCOM are prepared to accomplish their missions to deter, prevent and defeat threat and aggression within their respective area of operations (AOO) and area of responsibility (AOR).

1.3. OVERVIEW OF SERVICES REQUIRED. The Contractor shall provide non-personal services in support of a broad range of exercise and training programs. Services include exercise planning, development, and execution; support for post-exercise assessment of joint, national, multinational and special operations exercises; use and management of the Joint Training Information Management System (JTIMS) and Joint Master Scenario Events List (JMSEL) databases; and support for inputs to development of the Joint Training Plan (JTP).

2.0. SPECIFIC REQUIREMENTS.

2.1. SUBTASK 1. EXERCISE PLANNING, DEVELOPMENT, EXECUTION AND SUPPORT FOR POST-EXERCISE ASSESSMENT OF JOINT, NATIONAL, MULTINATIONAL AND SPECIAL OPERATIONS EXERCISES

SECURITY CLEARANCE REQUIRED: Top Secret with Sensitive Compartmented Information (TS/SCI) eligibility

2.1.1. Draft scenarios, propose planning schedules and coordinate exercise control functions for planning support.

2.1.1.1. Collect, analyze and provide recommendations for identification of training objectives for exercise execution.

2.1.2. Coordinate attendance, read-aheads, and work group agenda; provide facilitation and logistics planning; conduct registration and check-in; and document and assess meetings and workshops/ conferences for the Joint Event Life Cycle (JELC). Note: Each conference averages three days duration, ten hours per day. (CDRL 0003, 0004, 0006)

2.1.3. Coordinate attendance, read-aheads, and agenda; provide facilitation and logistics planning; conduct registration and check-in; and document and assess each event for exercise lead-up events (e.g., tabletop exercises, seminars, meetings) supporting Department of Defense (DOD) and Interagency exercise programs. (CDRL 0003, 0004, 0006)

2.1.4. Provide draft exercise scenarios.

2.1.5. Recommend Courses of Action (COAs) and arrange In-Progress Reviews (IPRs) for issue resolution of exercise related issues that arise in exercise development stages.

2.1.6. Support population and refinement of the JMSEL database for each major exercise. Note: This includes review of approximately 1200 scenario injects and revision of approximately 400 scenario injects.

2.1.7. Input results of current and future training objectives for each exercise into the the Joint Lessons Learned Information System (JLLIS) database.

2.1.8. Execute “white-cell” actions including Exercise Control Cell, Simulation Cell, controllers and data collectors at key venue sites during each exercise. Note: This will entail 13-hour shifts for up to 10 days for approximately three major exercises annually and 13-hour shifts for up to five days for approximately four second-tier exercises annually.

2.1.8.1. “Role play” roles, responsibilities and processes of non-participating senior and key military and civilian local, state and federal officials and organizations relevant to the exercise scenario for agencies unable to participate.

2.1.9. Maintain the N-NC/J7 command web and shared portal pages for exercise-related issues.

2.1.10. Plan, coordinate, facilitate, execute, document and assess meetings and workshops/conferences. (CDRLs 0004, 0006)

2.1.11. Estimated Workload:

2.2. SUBTASK 2. JOINT TRAINING INFORMATION MANAGEMENT SYSTEM (JTIMS).

SECURITY CLEARANCE REQUIRED: Top Secret

2.2.1. Populate and update the JTIMS database.

2.2.2. Estimated Workload:

2.3. SUBTASK 3. JOINT TRAINING PLANS (JTP), COMMANDER’S TRAINING GUIDANCE (CTG), AND APPENDICES.

SECURITY CLEARANCE REQUIRED: Top Secret with Sensitive Compartmented Information (TS/SCI) eligibility

2.3.1. Provide draft inputs for JTP, CTG, and other Appendices including exercise-related inputs and development of recommended COAs, coordination for participating forces and organizations, and schedule synchronization for finalizing each JTP for submission to the Commander and approval and forwarding to the Joint Staff.

2.3.2. Provide recommendations for the JTP of alternative training opportunities for N-NC participation in other DoD and Interagency exercises.

2.3.3. Provide recommendations to update Joint Mission Essential Task Lists (JMETLs) and identify standing exercise Training Objectives.

2.3.4. Estimated Workload:

2.4. SUBTASK 4. EXERCISE SCHEDULING AND INTERACTIONS WITH DOD, INTERAGENCY, AND OTHER AGENCIES AND ORGANIZATIONS FOR PLANNING AND PARTICIPATING IN N-NC AND EXTERNAL AGENCY EXERCISES.

SECURITY CLEARANCE REQUIRED: Top Secret with Sensitive Compartmented Information (TS/SCI) eligibility

2.4.1. Provide recommendations to synchronize long-term schedules for N-NC exercises with the Department of Homeland Security (DHS), Joint Staff, other COCOMs, and multinational training partners.

2.4.2. Coordinate integrated participation of DHS, Federal, State, local, tribal, private industry and multinational agencies into N-NC exercises, including full play, Response Cells and JECG representation.

2.4.3. Estimated Workload:

2.5. SUBTASK 5. EMERGING INITIATIVES AND REQUIREMENTS THROUGH DEVELOPMENT OF EXERCISE IMPACT STUDIES AND COAs FOR NEW AND EMERGING MISSIONS AND RESPONSIBILITIES. (CDRL 0009)

SECURITY CLEARANCE REQUIRED: Top Secret with Sensitive Compartmented Information (TS/SCI) eligibility

2.5.1. Provide recommendations on the impact of new and evolving missions on exercises and COAs for training solutions. (CDRL 0010)

2.5.2. Estimated Workload:

2.6. MONTHLY STATUS REPORT: The contractor shall keep the Quality Assurance Personnel (QAP) and Division Chief informed of all activities via frequent verbal communication and monthly status reports. (CDRL 0007, 0009)

3.0. SERVICE SUMMARY.

- Contractor receives no more than one customer complaint/ Performance Assessment Report (PAR) per year for each task order.

- Contractor successfully resolves any customer complaint within 10 calendar days of receipt.

- Contractor receives no more than one customer complaint/ Performance Assessment Report (PAR) per year for each task order.

- Contractor successfully resolves any customer complaint within 10 calendar days of receipt.

4.0. GOVERNMENT-FURNISHED PROPERTY AND SERVICES:

4.1. GOVERNMENT-FURNISHED PROPERTY: NONE

4.2. GOVERNMENT-FURNISHED RESOURCES.

4.2.1. FACILITIES, SUPPLIES AND SERVICES. N-NC/J7 will furnish up to eleven (11) workspaces, including desk space, chairs, computers connected to NIPRNET access, SIPRNET access, and RELCAN access (where applicable), use of telephones, copier and fax machines. Any additional personnel will be required to work in Contractors facilities.

4.2.1.1. HARDWARE: The Government will provide all Automated Data Processing equipment (computers, printers, copiers, fax, NIPR and SIPR email accounts, etc.) associated with the performance of this task order in government facilities unless otherwise coordinated.

4.2.1.2. SOFTWARE: The Government will provide all software associated with the performance of this task order in government facilities.

4.2.2. INFORMATION RESOURCES. The lead government planner for each exercise will provide technical input, answer questions, and review/approve completed work. Quality Assurance Personnel (QAP) will be the primary source of technical guidance for this task order.

4.2.3. GOVERNMENT-FURNISHED INFORMATION. Copies of reference materials cited in PWS subparagraphs of section 2.0 will be provided to the contractor upon task order award.

4.3. MATERIALS AND OTHER DIRECT COSTS (ODCS). The Contracting Officer shall approve all contractor cost-reimbursable purchases in writing prior to purchase regardless of dollar amount.

5.0. GENERAL INFORMATION.

5.1. SECURITY. All personnel assigned to this task order must possess United States Government security clearance referenced at the subtask level prior to beginning work on this task order. Contractor personnel shall not divulge any information about files, data, processing activities or functions, USERIDs, passwords or other information to anyone not authorized access to such information. Contractor personnel shall abide by all N-NC rules, procedures and standards of conduct.

5.2. ACCESS TO GOVERNMENT PROPERTY AND FACILITIES. The Contractor shall be allowed non-escorted access to Government buildings on Peterson AFB/Cheyenne Mountain Air Force Station, and other sites, consistent with task requirements. Where escorted access is required to enter other facilities, the contractor shall make advanced arrangements to get timely access consistent with task requirements. Access to government facilities, documents, and systems shall be in accordance with DD Form 254, and Department of Defense Contract Security Classification Specifications.

5.3. TRAVEL. Contractor shall obtain advance QAP approval for travel in support of the N/J7 mission requirements and provide written trip reports (CDRL 0006). The Government will only pay for travel expenses outside the normal commuting distance as stated in the basic contract PWS.

5.3.1. CONTINGENCY TRAVEL. No contingency travel is anticipated.

5.3.2. NON-CONTINGENCY TRAVEL. Travel away from the normal duty location shall be performed as approved by the Government QAP.

5 Days

7 Days

5.3.3 PASSPORTS, VISAS, CUSTOMS, AND TRAVEL. Contractor employees shall possess a valid passport for travel to Mexico and Canada. All contractor employees are subject to customs, processing procedures, laws, agreements, and duties of the country to which they are traveling and procedures, laws, and duties of the United States upon re-entry.

5.4. PRODUCT OWNERSHIP. All products produced by the Contractor in the performance of this task order are the property of the government.

5.5. PROPRIETARY DATA.

5.5.1. Contractor shall request government approval prior to the use of any proprietary data or software tools to fulfill the requirements of this task order.

5.5.2. Contractor shall be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis.

5.5.3. During the task order period, all data pertaining to this task order shall be returned to the Government upon task order expiration. The Contractor shall not retain classified or unclassified material generated or received under this task order after the task order ends without approval of the appropriate office of primary responsibility.

5.5.4. The Government has unlimited rights to all deliverables developed under this task order. The Contractor shall not use any materials pertaining to this contract for business development or any other vendor strategic purposes.

5.5.5. Contractor personnel shall be required to sign Government non-disclosure agreements prior to start of work.

5.6. HOURS OF WORK. N-NC core work hours are from 0730-1630 hours, Monday - Friday. The QAP is responsible to answer questions that arise regarding the performance of requirements within this task order during core work hours. Requirements may arise with little or no notice (e.g., exercise, real-world events) requiring work hours occurring at night and on weekends in support of mission requirements.

5.7. PERIOD OF PERFORMANCE.

5.8. MANAGEMENT: The Contractor shall appoint a task lead who shall be responsible for coordinating with QAP to obtain and clarify contract requirements and who will be responsible for daily control and supervision of contractor employees. The task lead shall ensure contractor employees understand prohibitions imposed on the U.S. Government regarding personal services contracts and will report instances where the Government attempts to control or supervise contractors' employees to QAP or the Contracting Officer immediately. Contractor shall ensure its personnel identify themselves as contractors in accordance with applicable N-NC directives and instructions. The Contractor shall ensure its personnel do not perform any inherently governmental activities. Contractor shall ensure its personnel do not attempt to represent the Government of the United States or N-NC to any other person or entity, U.S. or Canadian, except for delivering a Government-approved message or position.

5.9. SERVICES DURING CRISIS: The performance of these services is not considered to be mission essential during times of crisis. Should a crisis be declared, the Contracting Officer or their representative will verbally advise the contractor if temporary suspension of these activities is necessary, followed by a written notification. A representative of the contracting officer will further notify the contractor verbally when the crisis has ended with written notification to follow. Any price changes resulting from this crisis will be negotiated in accordance with FAR clauses for “Changes”.

Attachment L-4 Client Authorization Letter

NOTICE TO OFFERORS: To assist the Government’s Performance Confidence Assessment Group (PCAG) in assessing past performance on relevant contracts, the following letter must be transmitted to points of contact (POCs) for those efforts identified to the Government in the past performance volume. Should the proposal contain subcontractors, team members and/or joint venture partners, a similar client authorization letter must be obtained from these first tier subcontractors/team members/partners. The Offeror is solely responsible for transmittal of these authorization letters with questionnaires to the Offeror’s first tier subcontractors/team members and/or partners’ POCs.

SAMPLE PAST PERFORMANCE TRANSMITTAL LETTER FOR CONTRACTS

CLIENT AUTHORIZATION LETTER

(To be accomplished by offeror)

Dear (Client)

(Name of offeror’s company) is currently responding to a Request For Proposal (RFP) FA2517-09-R-6032 issued by the 21st Contracting Squadron, Peterson AFB CO for the acquisition of Technical and Advisory Support Services (TA2S). The Government requests clients of companies submitting proposals in response to the request for proposal be contacted and their participation in the validation process be requested. We, therefore, respectfully request and hereby authorize you to complete the attached questionnaire with regard to work (name of offeror’s company) has performed for you. Please forward the attached questionnaire directly to the Government point of contact via e-mail to: TA2S.N-NC@peterson.af.mil or via FAX to 719-556-7900 to the attention of Jeane Steed. The Government is requesting questionnaires be submitted by 15 April 2011 or as soon as possible so as not to delay evaluation of past performance.

(Name of offeror’s company) has identified ____________________ (POC) of your organization as the point of contact based on their knowledge concerning our work. Your cooperation in this matter is greatly appreciated. Any questions may be directed to (Name, phone, fax number/e-mail for the undersigned).

Sincerely, (Offeror’s POC)

Attachment L-5 Team Relevancy Matrix

Note: “Relevant” means sufficiently similar to this acquisition to provide indicators of expected performance. Only identify subcontractors/team members past performance in areas in which subcontractors/team members are proposing to provide support on this contract. Offerors shall address relevancy in narrative in Volume IV, Past Performance. Offerors shall only submit information requested on the Team Relevancy Matrix (Citation#, Page# and Paragraph#). Any additional narrative will not be evaluated.

TEAM RELEVANCY MATRIX INSTRUCTIONS:

The offeror’s assessment of relevancy shall be summarized for each Past Performance citation in Volume V. The following Team Relevancy Matrix shall be completed with names of the prime and subcontractors on their team (i.e. their team members) providing support for each of the areas listed in the Team Relevancy Matrix. In each appropriate column, list the citation number, page number (Page #), and paragraph number (Paragraph #) of citations provided for past performance provided in Volume V, with at least the minimums referenced by Section L-8. The Government will consider each citation in accordance with the relevancy criteria in Section M, the tables in M-4. Offerors shall place “N/A” in the appropriate column if they determine there are no team members whose past performance is relevant in the Team Relevancy Matrix. The Government is not bound by the offeror’s assessment of relevancy. The Government will perform an independent assessment of relevancy of the data provided by the offeror or obtained from other sources. The PCAG team may also enter additional data if available from other sources.

TEAM RELEVANCY MATRIX

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Page # Paragraph# Citation # Page # Paragraph # Citation # Page # Paragraph # Citation # Page # Paragraph#

Attachment L-6 Past Performance Citation Information

Provide the information requested in this Past Performance Citation form for each citation. Past Performance Citation Number and Points of Contact areas may be considered a table and therefore be no smaller than Times New Roman or Arial 10-point font. Description of Effort information shall be no smaller than Times New Roman or Arial 12-point font. Offerors shall use the Past Performance Citation format shown below. The Offeror shall give each citation a Past Performance Citation Number and list it in the appropriate space at the top of each citation. Provide a completed form for each example submitted. Provide the number of Past Performance Citations submitted as set forth in paragraph L-8B.

Past Performance Citation Number

Offeror Name (Company/Division):

CAGE Code:

DUNS No.:

Address:

Program Title:

Contract/Task Order Number:

Contracting Agency/Customer:

Total Period of Performance:

Contract Value:

Awarded Total Contract/Task Order Ceiling/ Amount:

Current Total Contract/Task Order Ceiling/Amount:

Total Current Funded Contract/TO Ceiling Amount (do not include unexercised options):

Reason for Change(s) in Value:

Current:

Number and Reason for Change(s) in Schedule:

Points of Contact:

Name:

Office:

Address:

Phone:

E-Mail:

Other (Please specify)

Name:

Office:

Address:

Phone:

E-Mail:

Description of Effort: (Please provide) Joint Venture Partners shall specifically identify the managing partner and other partners. Subcontractor/Teaming Partner shall identify Prime Contractor.

The narrative description shall explain what aspects of the example are deemed relevant to this solicitation by highlighting those portions of the example meeting definitions of relevant, somewhat relevant or not relevant in paragraph M-4B. Completion of the Team Relevancy Matrix will supplement the data provided in response to this paragraph.

The narrative description should include the following:

· General Description of Program and Project.

· Compliance with Limitations of Subcontracting if contractor was a small business prime.

· Technical Performance as related to the past performance relevance areas in paragraph M-4B of the solicitation.

· Quality program or effort.

· Security requirements and any security problems or violations, if applicable.

· Performance incentives and/or award fee earned vs. total award fee pool

· Management Program in achieving program goals and schedules

· Cost performance including any under-runs or over-runs, cost incentives earned or lost, etc.

The narrative description shall describe major program risks for the Past Performance example. For program risks that resulted in problems, describe how the problems were identified and solved, measures taken to prevent problem recurrence, and management indicators that clearly support the problem was solved. For major program risks that did not result in problems, describe how proactive risk management techniques prevented problems. Program risks are defined as potential negative program events, and problems are defined as actual negative program events. Providing Past Performance efforts where many program risks resulted in problems is not considered an uncertainty unless the Offeror did not demonstrate the ability to overcome the problems encountered.

Attachment L-7 Consent Letter

Joint Venture Partner/Subcontractor Teaming Partner Consent Form for the Release of Past Performance Information to the Prime Contractor.

Past Performance Information concerning joint venture partners and subcontractors and teaming partners cannot be disclosed to a private party without the subcontractor’s or teaming joint venture partner’s consent. Because a prime contractor is a private party, the Government will need that consent before disclosing subcontractor/joint venture/teaming partner Past Performance Information to the prime during discussions. In an effort to assist the Government’s Performance Confidence Assessment Group (PCAG) in assessing your Past Performance relevancy and confidence, we request the following consent form be completed by the joint venture partners/major subcontractors/teaming partners identified in your proposal. The completed consent forms should be submitted as part of your Past Performance Volume.

SAMPLE:

Dear Ms. Steed, We are currently participating as a (joint venture partner/subcontractor/teaming partner) with (prime contractor or name of entity providing proposal) in responding to the Technical and Advisory Support Services (TA2S) for HQ NORAD-USNORTHCOM, Request for Proposal Solicitation No. FA2517-09-R-6032.

We understand the Government is placing emphasis on past performance in order to obtain best value in source selections. In order to facilitate the performance confidence assessment process, we are signing this consent form to allow you to discuss our past performance information with the Prime Contractor during the source selection process.

(Signature and title of individual possessing the authority to sign for and legally bind the company) Company Name:

Address:

Attachment L-8

PAST PERFORMANCE QUESTIONNAIRE INFORMATION

SECTION A: Offerors are reminded to provide at least one citation for each subcontractor/team member proposed to perform work on the overall contract. The prime only shall provide citations for Contract Management. If the prime is a joint venture or partnership, citations from those companies comprising the joint venture or partnership arrangement may also provide relevant past performance. If the joint venture or partnership itself can provide relevant past performance, please do so. If the contractor is a subcontractor under a contract citation, the past performance questionnaire must be completed by the prime, not the prime’s customer. Do not to exceed the page limits set in Table L-3 for Volume V.

Offeror, please complete the following information:

Contract Number:

Contractor:

Questionnaire Respondent, please complete the following:

Type of Contract (Circle One): CPFF CPIF CPAF T&M FFP LH

Security Clearance Required (Circle): Secret TS TS/SCI SAP/SAR

Total Task Order/Contract Award Amount: ____________________________________________

Current Task Order/Contract Value: __________________________________________________

Status: Active Completed:________

Period of Performance & Date of Award: _______________________________________________

Contract Completion Date (Including Extensions): _______________________________________

Number of Subcontractors____________________?

Was this a prime contract or a subcontract?

Product Description and/or service provided:

*****NOT TO BE RELEASED OUTSIDE GOVERNMENT CHANNELS*****

SECTION B: EVALUATOR INFORMATION

Please provide the following for this survey:

Name:______________________________________________________________________

Office Identifier:_____________________________________________________________

Telephone Number:___________________________________________________________

Mailing Address:_____________________________________________________________

E-Mail Address:______________________________________________________________

Relation to Contract:__________________________________________________________

Name:______________________________________________________________________

Office Identifier:_____________________________________________________________

Telephone Number:___________________________________________________________

Mailing AddressAddress:_______________________________________________________

E-Mail Address:______________________________________________________________

Relation to Contract:__________________________________________________________

Attachment L-9

SECTION C: PAST PERFORMANCE QUESTIONNAIRE DIRECTIONS

The Offeror should send out the questionnaire entitled, “Section D: Evaluation/Past Performance Information Questionnaire for Overall Contract Quality Assessment” to each past performance recipient. This should also correspond with your Team Relevancy Matrix. If the contractor is a subcontractor under a contract citation, the past performance questionnaire must be completed by the prime, not the prime’s customer.

SECTION D: EVALUATION/PAST PERFORMANCE INFORMATION QUESTIONNAIRE FOR OVERALL CONTRACT QUALITY ASSESSMENT:

Use the following descriptions as guidance in providing element ratings. Ratings should only reflect the performance of the contractor in question.

RATINGS DEFINITIONS:

PERFORMANCE RATINGS

DIRECTIONS: For each question, please place an “X” in the box corresponding to the rating. Please provide supporting rationale for all ratings except “Satisfactory” or “Not Applicable” in the Narrative Summary area. The narratives need not be lengthy, just clear and concise. Space for narrative comments is provided at the bottom of the questionnaire. If more space is needed, use the back of the questionnaire or attach additional pages.

CONTRACTOR NAME: _________________________________________________________

CONTRACT NUMBER: _________________________________________________________

CUSTOMER/AGENCY/PRIME NAME: ________________________________________________

GEOGRAPHIC LOCATION OF SERVICES UNDER THIS CONTRACT:

CONTRACT MANAGEMENT

M1. How would you describe the quality of the Contractor’s management relationship with government counterparts, including ability to successfully resolve disagreements/disputes?

M2. How timely and effective was the Contractor when dealing with contract problem resolution issues?

M3. How well did the Contractor respond to emergency and/or surge situations?

M4. How would you describe the Contractor’s overall contract management, including ability to effectively lead, manage and control the program?

M5. How well did the Contractor comply with contract terms and conditions?

M6. How would you describe the Contractor’s ability to meet timeline requirements?

M7. How would you describe the Contractor’s ability to provide appropriate experience/expertise to accomplish all PWS tasks/requirements?

M8. How effective was the Contractor at optimizing team assignments, team communication, monitoring of team performance, quality control and conflict resolution?

M9. How would you describe the Contractor’s quality/accuracy/integrity of technical data/reports?

M10. How would you describe the quality and effectiveness of subcontracted efforts?

M11. How would you describe the Contractor’s ability to hire a qualified workforce with appropriate security clearances?

M12. How effectively did the Contractor replace departing personnel, who were appropriately cleared, skilled, and qualified, including key personnel to ensure contract performance?

M13. How well did the Contractor perform within contract costs?

EXERCISES, LESSONS LEARNED, TRAINING

E1. How well did the contractor conduct exercise planning and execution support?

E2. How would you describe the contractor’s ability to observe, collect and report lessons learned?

E3. How effectively were training products developed by the contractor,…