EXHIBIT XXV - DEA Aviation Division Aviation Maintenance Manual.pdf

Drug Enforcement Administration Aviation Division

Aviation Maintenance Manual

Developed in accordance with IS-BAO 2018.

Drug Enforcement Administration 2300 Horizon Drive

Fort Worth, TX 76177

Disclaimer

Disclaimer: This Aviation Maintenance Manual has been prepared for the exclusive use of Aviation Division personnel under the direction and authority of the Aviation Division and must, at all times, remain the property of the Aviation Division. The manual holder acknowledges, understands, and agrees that this Aviation Maintenance Manual contains trade secrets, copyrighted material, and commercial proprietary information, privileged and confidential to the interest of the Aviation Division.

In the event the Aviation Maintenance Manual is sold or distributed to a third party, no guarantee is made as to the accuracy, sufficiency, or suitability of its information or of any associated revision or addition. In the event the Aviation Maintenance Manual is distributed to any such third party, that party must defend, release, indemnify, and hold harmless the Aviation Division and its officers, directors, employees, affiliates, and agents from all claims or actions of whatever nature, through distribution, possession, or use.

The manual holder further agrees that this Aviation Maintenance Manual must not be reproduced, distributed, or copied, in whole or in part by any means (e.g., electronic transfer, photocopying, scanning, or otherwise), without prior express written consent of an authorized representative of the Aviation Division.

Drug Enforcement Administration Aviation Division Aviation Maintenance Manual

Preface

Original 24-Jan-2022 i

Record of Technical Guidance

The Drug Enforcement Administration’s (DEA’s) Aviation Division must issue Technical Guidance when a policy or procedure change is made. Technical Guidance is distributed electronically via email and/or by printed copy.

All personnel have the responsibility to review Technical Guidance and follow any associated Read & Initial procedures.

The person inserting the Aviation Division Directive into a hard copy of the Aviation Maintenance Manual must add the directive number, issue date, and their initials in the table below. The new Aviation Division Directive must be inserted after all preceding Technical Guidance.

Personnel with electronic copies of the manual must be responsible for maintaining access to issued Technical Guidance. Access to these directives must be made available to all personnel at all times.

The next Reissue of the Aviation Maintenance Manual must incorporate the information from all preceding Technical Guidance into the appropriate section(s) of the manual. Accordingly, this section must not have any Technical Guidance immediately upon Reissue.

Technical Guidance Number Issue Date Inserted By ii Original 24-Jan-2022

Safety Policy

This Aviation Maintenance Manual has been compiled for the use and guidance of DEA Aviation Division maintenance personnel. It contains information and instructions on the manner in which operations must be conducted and clearly defines the accountabilities and responsibilities for all maintenance personnel with regards to safety and service.

DEA’s Aviation Division is dedicated to highly professional maintenance operations. Safety must always be our first priority, and we must be persistent in continuously demonstrating high safety consciousness in our daily work. Appropriate resources must be provided so that we can continue to provide a safe environment. We must use these resources to eliminate or mitigate the safety risks/hazards and their consequences resulting from our operations or activities to a point which is as low as reasonably practicable.

You will always have my full support as long as you operate professionally and in accordance with this Aviation Maintenance Manual.

I also wish to make it understood that all staff have a duty to openly and honestly report events and hazards through the Aviation Division Safety Management System (SMS). As long as you are acting in good faith and according to current Aviation Division policies, regulations, and industry standards, you can be assured that such reports must be thoroughly investigated in a non-punitive manner. However, willful or negligent disregard to Aviation Division policies, regulations, manufacturer requirements, etc. must not be tolerated and could result in disciplinary action, up to and including termination.

All reported hazardous events must be investigated to determine the underlying circumstances, and efforts must be made to resolve the issue or mitigate the risk. Management must actively seek recommendations from employees on improving safety activities, and timely feedback must be provided to employees on submitted reports.

DEA’s Aviation Division recognizes the value of operating to a well-recognized international standard. This Aviation Maintenance Manual has been developed to satisfy the International Standard for Business Aircraft Operations (IS-BAO). It also incorporates certain specific requirements of Federal Aviation Administration (FAA) regulations and International Civil Aviation Organization (ICAO) requirements for international operations.

These standards were developed using best practices that are used widely in the business aviation community and, as such, reflect the highest standards of safety that we wish to achieve in this Aviation Division. It is my goal to achieve these high standards and to continuously strive to exceed them.

All maintenance personnel must read and comply with the policy and procedures of this manual. Changes to the manual must be promptly issued to all maintenance and other applicable personnel.

I am appointing the Maintenance Supervisor with the authority and responsibility for the safe and efficient conduct of maintenance operations and for keeping this manual current. This Safety Policy must also be periodically reviewed to ensure it remains relevant and appropriate to the organization.

Date Gary W. Hill, Special Agent in Charge Drug Enforcement Administration Aviation Division

Original 24-Jan-2022 iii

General Manual Policies

Introduction

A. This manual provides guidelines, policies and procedures governing the Maintenance Unit of the Aviation

Division. It does not supersede or replace any technical instructions, limits, or standards contained in the FAA Approved Maintenance Program.

B. All servicing, inspection, and maintenance of the aircraft must be performed in accordance with the FAA Approved Maintenance Program, the appropriate manufacturer’s manuals and procedures, and/or Title 14 of the Code of Federal Regulations (CFRs).

C. Must any conflict arise between procedures contained in this manual and those specified by the manufacturer(s) or Title 14 of the CFRs, the most restrictive procedure, in compliance with the CFRs, must be used.

D. This manual is made available to all maintenance personnel and other applicable operations personnel for study and reference while performing assigned duties. Maintenance personnel must have a manual readily accessible when performing assigned duties.

E. Any material in this manual that is found to be in error, in conflict with other publications, or unclear must be brought to the attention of the Maintenance Supervisor for clarification or revision, as appropriate.

Key Words Explained The following definitions must be used throughout this manual:

• “Must” and “Shall” indicate mandatory requirements.

• “NOTE” indicates operating procedures, techniques, etc. that are considered essential to emphasize.

Manual Organization A. This manual has a Table of Contents for easy reference.

B. Each page is numbered and has a date of Original Issue or Reissue to ensure validity of the contents.

C. This manual has a Record of Reissue/Revision identifying dates of entry. Upon receipt, the Reissue/Revision

Number, Date, and any Comments must be entered, as necessary. Additionally, the Reissue/Revision status is displayed in the List of Effective Sections.

Policy and Procedural Changes A. Personnel are encouraged to submit suggestions for improving the operating policies and procedures contained in this manual. However, no policy or procedure must be added, deleted, or changed until approved by the Special Agent in Charge (SAC) of the Aviation Division.

B. This information must be distributed to maintenance and other personnel through the use of Technical Guidance, which must be kept on file using the Read & Initial procedure. All Maintenance Aviation Division personnel are responsible for checking for Read & Initial items on a regular basis, reviewing the new items, and marking them as read in a timely manner.

iv Original 24-Jan-2022

Manual Updates A. The Maintenance Supervisor must ultimately be responsible for the control of the contents of this manual and must delegate responsibility for ensuring that appropriate revisions are properly distributed.

B. The Aviation Maintenance Manual must be updated using the following methods, as appropriate.

1. Reissues: Periodically, the entire manual must be updated. All pages must be notated as a “Reissue” with a progressive numbering scheme (e.g., “Reissue 1”). Older versions of the manual must be archived or destroyed.

2. Revisions: Intermittent updates between Reissues that affect only a few pages must be notated as a “Revision,” along with the corresponding Reissue number (e.g., “Reissue 1, Rev 3”). After the entire manual is reissued, the Revision numbering must start over (e.g., “Reissue 2, Rev 1”).

3. Technical Guidance: A Technical Guidance is an internal notice, which contains information about updates to policies and procedures. Technical Guidance must be distributed using the Read & Initial procedures.

NOTE: Personnel with electronic copies of the manual must be responsible for maintaining access to issued Technical Guidance. Once incorporated into the manual, the associated Technical Guidance must be archived.

Distribution Procedures and Manual Holders The Aviation Maintenance Manual must be issued to each manual holder, in either paper or electronic form, as required by the Maintenance Supervisor. The Maintenance Supervisor, or designee, must ensure that the latest version of this manual is available to all personnel, as well as kept onboard the aircraft or electronically. Obsolete manuals must be archived or disposed of, as required by the DEA Records Information System (DEARIS) Handbook.

Original 24-Jan-2022 v

Record of Reissue / Revision

Reissue / Revision No. Date Comments

Original 24-Jan-2022 vi Original 24-Jan-2022

List of Effective Sections

Section Reissue / Revision No. Date

Preface Original 24-Jan-2022

Section 1 - Maintenance Organization Original 24-Jan-2022 Section 2 - Manuals Original 24-Jan-2022

Section 3 - Inspection Programs Original 24-Jan-2022 Section 4 - Inspection Policies and Procedures Original 24-Jan-2022

Section 5 - Maintenance Procedures Original 24-Jan-2022

Section 6 - Maintenance Forms and Records Original 24-Jan-2022 Section 7 - Parts, Material, and Tool Control Original 24-Jan-2022

Section 8 - Maintenance Training Original 24-Jan-2022

Section 9 - Weight and Balance Control Original 24-Jan-2022 Section 10 - Maintenance Safety Programs Original 24-Jan-2022

Section 11 - Quality Assurance Surveillance Plan (QASP) Original 24-Jan-2022 Section 12 - Forms Original 24-Jan-2022

APPENDIX A - Terms and Abbreviations Original 24-Jan-2022

Original 24-Jan-2022 vii

Table of Contents Record of Technical Guidance ............................................................................................................................................................. i Safety Policy ............................................................................................................................................................................................. ii General Manual Policies ......................................................................................................................................................................iii Record of Reissue / Revision .............................................................................................................................................................. v List of Effective Sections...................................................................................................................................................................... vi Table of Contents..................................................................................................................................................................................vii Section 1: Manual Organization ................................................................................................................................................1-1

1.1.0 Responsibilities, Duties, and Qualifications ................................................................................................................1-1

1.1.1 Responsibilities of the Maintenance Supervisor ........................................................................................1-1

1.1.2 Aircraft Maintenance Responsibility..............................................................................................................1-1

1.2.0 Contract Maintenance Provider......................................................................................................................................1-2

1.4.0 PEAR Model ...........................................................................................................................................................................1-4

1.5.0 Safety Management System (SMS).................................................................................................................................1-4

1.5.1 Evaluation Program .............................................................................................................................................1-4

1.6.0 Personnel Policies ...............................................................................................................................................................1-4

1.6.1 Personal Appearance and Dress ......................................................................................................................1-4

1.6.2 Employee Conduct ...............................................................................................................................................1-4

1.6.2.1 Discrimination / Sexual Harassment....................................................................................... 1-4

1.6.2.2 Confidentiality and Social Networking ................................................................................... 1-5

1.6.2.3 Mobile Devices................................................................................................................................ 1-5

1.6.2.4 Outside Work .................................................................................................................................. 1-5

1.6.3 Change in Address/Telephone Numbers......................................................................................................1-5

1.6.4 Fitness of Personnel ............................................................................................................................................1-5

1.6.4.1 Use of Alcohol and Other Psychoactive Substances............................................................ 1-5

1.6.4.2 Continued Fitness and Competence ........................................................................................ 1-5

1.6.4.3 Smoking ............................................................................................................................................ 1-6

Section 2: Manuals...........................................................................................................................................................................2-1

2.1.0 Introduction ..........................................................................................................................................................................2-1

2.2.0 Aviation Maintenance Manual.........................................................................................................................................2-1

2.2.1 Manual Deviations................................................................................................................................................2-2

2.3.0 Aircraft, Power plants, and Component Manuals......................................................................................................2-2

2.4.0 Establishing and Maintaining Current Technical Data ............................................................................................2-2 Section 3: Inspection Program...................................................................................................................................................3-1

3.1.0 Purpose...................................................................................................................................................................................3-1

3.1.1 Engine Health and Monitoring .........................................................................................................................3-1

3.2.0 Scheduled Inspection Program .......................................................................................................................................3-1

3.2.1 Preflight Inspections ...........................................................................................................................................3-1

3.2.2 Postflight Inspections..........................................................................................................................................3-1

3.2.3 Scheduled Inspections ........................................................................................................................................3-2

3.3.0 Unscheduled Maintenance ...............................................................................................................................................3-2

3.4.0 Maintenance Arrangements.............................................................................................................................................3-2

3.5.0 Vendor Selection and Approval ......................................................................................................................................3-3 Section 4: Inspection Policies and Procedures..................................................................................................................4-1

4.1.0 Introduction ..........................................................................................................................................................................4-1

4.2.0 Inspection Responsibilities during Scheduled Inspections ...................................................................................4-1

4.3.0 Special Inspections..............................................................................................................................................................4-1

4.4.0 Inspection Prior to Close-up ............................................................................................................................................4-1

4.5.0 Calibration of Precision Tools .........................................................................................................................................4-2

4.7.0 Inspection Procedures at Contract Agencies ..............................................................................................................4-2

4.8.0 Inspection of Emergency and Survival Equipment ..................................................................................................4-2 viii Original 24-Jan-2022

4.9.0 Fuel Quality Control Procedures .................................................................................................................................... 4-2 Section 5: Maintenance Procedures........................................................................................................................................ 5-1

5.1.0 General ................................................................................................................................................................................... 5-1

5.1.1 Maintenance Schedules ...................................................................................................................................... 5-1

5.1.1.1 Definitions ....................................................................................................................................... 5-2

5.1.1.2 Coordination of Aircraft Maintenance .................................................................................... 5-2

5.2.0 Computerized Maintenance Tracking .......................................................................................................................... 5-3

5.3.0 Aircraft Maintenance Records Management .............................................................................................................. 5-4

5.3.1 Records Retention Requirements................................................................................................................... 5-5

5.4.0 Preventative Maintenance ............................................................................................................................................... 5-5

5.5.0 Return to Service................................................................................................................................................................. 5-5

5.6.0 Recurring Defect Control .................................................................................................................................................. 5-6

5.7.0 SDR Reporting ...................................................................................................................................................................... 5-6

5.8.0 Technical Dispatch.............................................................................................................................................................. 5-6

5.9.0 Deferred Rectification of Defects ................................................................................................................................... 5-7

5.10.0 Minimum Equipment List (MEL) Management and Procedures ......................................................................... 5-7

5.10.1 MEL Currency and Revisions............................................................................................................................ 5-7

5.10.2 MEL Procedures ................................................................................................................................................... 5-8

5.10.3 MEL Training ...................................................................................................................................................... 5-10

5.11.0 Functional Check Flight Requirements ..................................................................................................................... 5-10

5.12.0 Flight Permits or Special Flight Permit ..................................................................................................................... 5-11

5.12.1 Maintenance Requirements........................................................................................................................... 5-11

5.13.0 Service Bulletins and Engineering Changes............................................................................................................. 5-11

5.13.1 Review and Analysis Process ........................................................................................................................ 5-11

5.13.2 Sign Off and Status Records ........................................................................................................................... 5-12

5.14.0 Airworthiness Directives (ADs)................................................................................................................................... 5-12

5.14.1 Review and Analysis Process ........................................................................................................................ 5-12

5.14.2 Sign Off and Accomplishment Records ...................................................................................................... 5-12

5.15.0 Functional Test Requirements..................................................................................................................................... 5-12

5.16.0 Control of Work in Progress ......................................................................................................................................... 5-13

5.16.1 Work Turnover Procedures........................................................................................................................... 5-13

5.16.2 Use of System Deactivation Tag.................................................................................................................... 5-13

5.17.0 Aircraft Corrosion Prevention Program ................................................................................................................... 5-13 Section 6: Maintenance Forms and Records ....................................................................................................................... 6-1

6.1.0 Aircraft Logbook Entry Management ........................................................................................................................... 6-1

6.2.0 Component Tags.................................................................................................................................................................. 6-2

6.3.0 Maintenance Compliance Form ...................................................................................................................................... 6-2 Section 7: Parts, Material, and Tool Control........................................................................................................................ 7-1

7.1.0 Approved Parts and Materials ........................................................................................................................................ 7-1

7.2.0 Receiving Inspection .......................................................................................................................................................... 7-1

7.3.0 Use of Loaner Parts............................................................................................................................................................. 7-2

7.4.0 Storage and Handling of Critical Items......................................................................................................................... 7-2

7.5.0 Shelf-Life Limits................................................................................................................................................................... 7-2

7.6.0 Handling of Parts Removed for Trouble Shooting.................................................................................................... 7-3

7.7.0 Consumables......................................................................................................................................................................... 7-3

7.8.0 Inventory Control................................................................................................................................................................ 7-3

7.9.0 Tool and Material Control ................................................................................................................................................ 7-4 Section 8: Maintenance Training.............................................................................................................................................. 8-1

8.1.0 Personnel Qualification and Training........................................................................................................................... 8-1

8.2.0 Technician Training Records........................................................................................................................................... 8-1

Original 24-Jan-2022 ix

Section 9: Weight and Balance Control ..................................................................................................................................9-1

9.1.0 Purpose...................................................................................................................................................................................9-1

9.2.0 Vital Factors ..........................................................................................................................................................................9-1 Section 10: Maintenance Safety Programs ........................................................................................................................ 10-1

10.1.0 Introduction ....................................................................................................................................................................... 10-1

10.2.0 Cell Phone and Tablet (Electronic Device) Use....................................................................................................... 10-1

10.3.0 Working Alone................................................................................................................................................................... 10-1

10.4.0 Lock-out/Tag-out Procedures...................................................................................................................................... 10-1

10.5.0 Confined Space Entry Program .................................................................................................................................... 10-2

10.7.0 Respiratory Protection Procedures ............................................................................................................................ 10-2

10.8.0 Hearing Protection Program......................................................................................................................................... 10-2

10.9.0 Eye and Face Protection ................................................................................................................................................. 10-3 10.10.0Rolling Stepladder/Stair Safety Program ................................................................................................................. 10-3

10.10.1Procedures10-4 10.10.2Inspections .......................................................................................................................................................... 10-4

10.11.0Fall Protection ................................................................................................................................................................... 10-4 10.12.0Aircraft Jacking.................................................................................................................................................................. 10-5 10.13.0Powered Industrial Vehicles ......................................................................................................................................... 10-5

10.13.1General Operation and Maintenance........................................................................................................... 10-5 10.13.2Aircraft Tug Operations................................................................................................................................... 10-6

10.13.3 Scissor Lift ..................................................................................................................................... 10-6 10.13.4Forklifts 10-8 10.13.5Aircraft Marshaling & Towing Policies and Procedures ....................................................................... 10-9

10.14.0Aircraft Taxi and Engine Performance Runs ........................................................................................................... 10-9

10.15.0 Fire Protection................................................................................................................................................. 10-10 10.16.0Spill Response................................................................................................................................................................. 10-10 10.15.0Disposing of Hazardous Waste.................................................................................................................................. 10-11 10.16.0Onboard Loadable Software Policy and Procedures.......................................................................................... 10-11 Section 11: Quality Assurance Surveillance Plan (QASP) ........................................................................................... 11-1

11.1.0 Introduction ....................................................................................................................................................................... 11-1

11.2.0 Purpose of the QASP ........................................................................................................................................................ 11-1

11.3.0 Roles and Responsibilities of Government Officials.............................................................................................. 11-1

11.4.0 Types of Work Performed ............................................................................................................................................. 11-2

11.5.0 Definitions .......................................................................................................................................................................... 11-2

11.6.0 Quality Control Plan......................................................................................................................................................... 11-3

11.7.0 Methods of Surveillance ................................................................................................................................................. 11-3

11.8.0 Functional Performance Areas and Standards ....................................................................................................... 11-4

11.9.0 Failure to Meet Performance Standards ................................................................................................................... 11-4 11.10.0Notifications ....................................................................................................................................................................... 11-4 Section 12: Forms ......................................................................................................................................................................... 12-1

12.1.0 Maintenance Risk Assessment Tool ........................................................................................................................... 12-1

12.2.0 Deficiency Report ............................................................................................................................................................. 12-5 APPENDIX A: Terms and Abbreviations ............................................................................................................................... A-1 x Original 24-Jan-2022

Intentionally Left Blank

Section 1: Manual Organization

Original 22-Feb-2021 1-1

1.1.0 Responsibilities, Duties, and Qualifications

IS-BAO 15.1.2.2, 15.1.2.3, 15.1.5.2, 15.1.6.2, 15.1.12.1, 15.2.1.1, 15.2.3.1

The SAC of the Aviation Division has ultimate responsibility and control of all Aviation Division assets. The SAC delegates administration, training, and maintenance to the Assistant Special Agent in Charge (ASAC) for Operational Support. The ASAC for Operational Support delegates maintenance responsibilities to the Maintenance Supervisor.

1.1.1 Responsibilities of the Maintenance Supervisor

A. The Maintenance Supervisor plans and controls all maintenance, provides liaison with the FAA on maintenance topics, and coordinates with the Contract Maintenance Provider (CMP) and all persons or Approved Maintenance Organizations (AMOs) performing maintenance on the aircraft.

NOTE 1: A Service Difficulty Report (SDR) must be submitted to the FAA, as necessary.

NOTE 2: As part of the Compliance Monitoring Process described in the Safety Management System (SMS), the Maintenance Supervisor and other key personnel monitor various manufacturer, industry, and regulatory sources in order to identify aircraft equipment requirements, revisions to the Instructions for Continued Airworthiness(ICA), Airworthiness Directives (AD), Service Bulletins (SB), updates to the Type Certificate Holder’s or Approved Inspection Program (AIP) scheduled inspection requirements, personnel training requirements, etc. If necessary, the Technical Guidance Process must be initiated when urgent changes or clarifications are required.

B. The Maintenance Supervisor is authorized to remove from service any unsafe aircraft or aircraft that do not comply with FAA regulatory requirements or this manual.

C. The Maintenance Supervisor must ensure that maintenance personnel:

• Have appropriate qualifications and training on their assigned aircraft and tasks; and

• Have access to this manual and all applicable technical and regulatory publications necessary to perform maintenance duties.

NOTE: The Maintenance Supervisor, or designee, must also ensure that these publications are kept up to date.

D. In cases of absence, the duties of the Maintenance Supervisor must be assigned to another qualified person.

E. The Aviation Division must ensure that the Maintenance Supervisor is provided with the staff, facilities and other resources necessary to ensure that the maintenance is conducted in accordance with the civil aviation authority requirements and to meet safety management goals.

1.1.2 Aircraft Maintenance Responsibility

A. No Aircraft Commander (AC) or Pilot in Command (PIC) may fly a DEA aircraft unless it is in an airworthy condition. Each PIC must enter all discrepancies noted during preflight, flight, and postflight in the Aircraft Discrepancy Logbook. The pilot to whom an aircraft is assigned must be responsible for ensuring that the aircraft is maintained in accordance with this and applicable sections of Title 14 CFR. The pilot must also closely monitor and review the maintenance of DEA aircraft under their care that is performed by Fixed Base Operators (FBOs) and other Contract Maintenance Providers (CMP). In the case where several aircraft and several pilots are assigned to a single location, the supervisor must clearly designate specific responsibilities for that area.

B. It is the responsibility of the PIC to ensure that the Certificate of Airworthiness is in force before commencing a flight. The Certificate of Airworthiness is not in force unless the equipment, systems, and instruments prescribed in the applicable airworthiness standard and all required equipment are functioning properly.

1-2 Original 22-Feb-2021

1.2.0 Contract Maintenance Provider

A. Aviation Division aircraft maintenance, inspection, repair and modification is provided by a CMP.

B. The CMP, in accordance with the Contract Technical Proposal, Performance Work Statement, and

Repair Station Quality Manual (RSQM), must provide the following maintenance, repair, overhaul and administrative services:

• A maintenance control system that documents and identifies specific responsibilities of each participant in the overall process. The system must be digitally based and readily available to the Maintenance Supervisor and designated DEA personnel.

• Acknowledge and accept direct oversight of this maintenance control system from the Maintenance Supervisor or designated DEA personnel through its compliance monitoring system.

• Acknowledge and accept lack of conformity to gaps identified in the maintenance control system by the Maintenance Supervisor and or designated DEA personnel and manage associated risks in the SMS.

• A maintenance inspection program for each assigned aircraft based upon the Type Certificate Holders inspection requirements, as well as meeting FAA regulatory requirements in CFR Parts 43, 65 and 91. The system must identify specific responsibilities of each participant in the inspection process. It must be digitally based and readily available to the Maintenance Supervisor and designated DEA personnel.

• A documented process to assess the performance of the maintenance control system utilizing an industry-based reliability program, such as a continuing analysis and surveillance system.

The system must be digitally based and readily available to the Maintenance Supervisor and designated DEA personnel.

• A documented process to monitor, review and assess revisions to the Type Certificate Holders instructions for continued airworthiness utilizing valid and current aircraft maintenance manuals, illustrated parts manuals, fault isolation manuals, wiring diagrams, etc.

• A documented process to identify, assess and determine requirements to implement newly issued aircraft service information from the Type Certificate Holder or the FAA, such as Service Bulletins and Airworthiness Directives, to include a process for scheduling for incorporation and compliance.

• A documented procedure for ensuring the Basic Empty Weight (BEW) of assigned aircraft is maintained, current and properly documented.

• A documented process to ensure that any changes to the BEW of an aircraft are updated in all documents, publications, software, avionics systems and any tools used for assigned aircraft performance calculations.

• A documented process to ensure proper completion and documentation of major repairs and modifications.

• A documented maintenance tracking system for each assigned aircraft.

• A documented process to ensure that the maintenance tracking system is current with the

Type Certificate Holders or AIP scheduled maintenance inspection requirements.

• A documented procedure to schedule and track required maintenance for each specific assigned aircraft.

• A documented procedure to ensure no person or organization performs maintenance on assigned aircraft unless authorized to do so under the terms of a written maintenance agreement or other form of authorization, such as a properly executed Purchase Order.

• A documented procedure to provide copies of the relevant manual section that details the maintenance control system requirements to each person that performs or certifies work on assigned aircraft.

Original 22-Feb-2021 1-3

• A documented procedure that the flight crew must follow in order to secure qualified aircraft maintenance services when away from the home base of operations.

• A documented procedure to ensure only parts and materials that meet FAA regulatory requirements and manufacturer’s specifications are used in the performance of maintenance and elementary work/preventive maintenance or servicing.

• A documented procedure to ensure all parts and material are inspected upon receipt to verify serviceability and documentation validating traceability to approved resources.

• A documented process to monitor expiration of shelf life limited materials and discarding expired items.

• A documented procedure to dispose of unserviceable parts and materials.

• A documented process to segregate serviceable and unserviceable parts and materials.

• A documented process for compliance with handling and special environmental storage requirements applicable to such materials as paint, sealants, resins, rubber, and flammable items such as lubricants, etc.

• A documented procedure to ensure proper record retention policies, ensuring records are kept for at least 90 days after the aircraft has been permanently withdrawn from service.

• A documented procedure to ensure proper record retention policies, ensuring records are kept for at least 2 years after signing of a maintenance release or until the work is repeated or superseded.

• A documented procedure for ensuring appropriate release of aircraft and components from maintenance.

• A documented procedure for recording defects.

• A documented procedure for rectification of defects in accordance with regulatory requirements.

• A documented procedure to detect defects that recur and demonstrated abilities to track those defects as recurring defects.

• A documented process to ensure transmission of information resulting from maintenance or operational experience with respect to continuing airworthiness to the FAA, as required.

• Documentation identifying the person(s) authorized to apply for a Special Flight Permit.

• With regard to elementary work or preventive maintenance:

- Identify standards or maintenance data instructions to be used. Establish procedures to confirm the use of regulatory information and technical data appropriate to the work performed.

- Document the methods used to record the maintenance, elementary work / preventive maintenance or servicing performed, ensuring the recording of any defects in the aircraft records.

- A documented procedure to ensure the use of only properly calibrated tools in the performance of maintenance, elementary work / preventive maintenance or servicing.

- A documented procedure for proper tool control, thereby ensuring tools, supplies, and test equipment are accounted for following maintenance performed on signed aircraft.

- A documented procedure to assess Foreign Object Damage (FOD) or accidental damage following maintenance performed on assigned aircraft.

• A documented process to ensure that aircraft maintenance or servicing personnel:

- Are certified as specified by the FAA and as appropriate for the assigned aircraft on which the person is performing the work.

- Are trained and approved for performing the specific maintenance or servicing task.

1-4 Original 22-Feb-2021

• A documented procedure ensuring no person signs a maintenance release unless within the previous 24 months that person has had at least 6 months experience in the servicing, inspection or maintenance of an aircraft or system in accordance with the privileges granted by the license held in accordance with 14 CFR 65.83 [hyperlink].

• A documented procedure to manage the risks associated with maintenance personnel working alone.

1.4.0 PEAR Model

A. The PEAR model must be used as a basis for performing maintenance work. The PEAR model is as follows:

• People who do the job;

• Environment in which they work;

• Actions they perform; and

• Resources necessary to complete the job.

B. The steps taken to reduce or remove risk in relation to the above items must be documented and referenced if / when the work is performed again.

1.5.0 Safety Management System (SMS)

A. All technicians must participate in DEA’s Aviation Division SMS program and are active participants in identifying any incident, hazard, and/or defect in maintenance policies, procedures, and operations.

B. Reference the Aviation Operations Manual (AOM) SMS procedures.

1.5.1 Evaluation Program

The Maintenance Supervisor must ensure that all maintenance functions are included when implementing and maintaining the safety assurance program described in Section 2.4.0 Safety Assurance of the AOM.

1.6.0 Personnel Policies

1.6.1 Personal Appearance and Dress

A. All employees must present a neat, clean, and well-groomed appearance while on duty.

B. Contract Maintenance personnel must wear uniforms and slip-resistant, non-scuff safety shoes.

C. When attending an industry event (e.g., National conference, Manufacture’s event, etc.), employees must wear attire commensurate to the occasion.

D. The Maintenance Supervisor must be consulted if there are any questions about the appropriate attire for a particular situation.

1.6.2 Employee Conduct

A. While it is not the desire of the Aviation Division to dictate a way of living for personnel off the job, employees must:

Garner respect for the Aviation Division at all times.

• Avoid outside interests or work that would:

- Interfere with availability for flight/maintenance assignments; or

- Be in conflict with the best interests of Aviation Division.

• Continually maintain, by study and practice, a high degree of aviation skill and knowledge.

B. Reference the DEA Standards of Conduct and Administrative Manual for more information.

1.6.2.1 Discrimination/Sexual Harassment

Discrimination and sexual harassment of any kind must not be tolerated at any time during the hiring process and/or day-to-day operations. Any employee who does not follow this policy must be subject to disciplinary action. as defined in the DEA Administrative Manual or CMP Policy.

Original 22-Feb-2021 1-5

1.6.2.2 Confidentiality and Social Networking

A. All passenger and Aviation Division information is confidential. Personnel are expected to be aware of what information is being shared with outside vendors/entities and how it would affect the passengers and/or Aviation Division.

B. The posting of comments, pictures, etc. referencing the Aviation Division on any social networking site is prohibited. These sites compromise the confidentiality of the Aviation Division and their activities.

1.6.2.3 Mobile Devices

IS-BAO 7.6.1

Personnel must not use cell phones and other Portable Electronic Devices (PEDs) during critical ground operations, the operation of vehicles, and maintenance work, unless directly related to the task at hand.

1.6.2.4 Outside Work

Outside work must not interfere with the employee’s availability or fitness to perform their assigned duties for the Aviation Division. The SAC must authorize any outside employment of DEA personnel.

1.6.3 Change in Address/Telephone Numbers

All…