A06 - Section L and M.pdf

15DDHQ24________

Section L

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 52.252-1 SOLICITIATION PROVISIONS INCORPORATED

BY REFERENCE (FEB 1998)

As prescribed in 52.107(a), insert the following provision:

SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting

Officer will make their full text available. The Offeror is cautioned that the listed provisions may include blocks that must be completed by the Offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the Offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es): http:://www.arnet.gov/far/index.html

FEDERAL ACQUISTION REGULATION (48 CFR CHAPTER 1)

PROVISION TITLE DATE

52.204-16 Commercial and Government Entity Code Reporting JUL 2016

52.204-17 Ownership or Control of Offeror JUL 2016

52.204-18 Commercial and Government Entity Code Maintenance JUL 2016

52.215-1 Instructions to Offerors – Competitive Acquisition JAN 2004

52.215-22 Limitations on Pass-through Charges—Identification of

Subcontract Effort

OCT 2009

52.222-24 Pre-award on-site equal opportunity compliance Evaluation FEB 1999

52.237-1 Site Visit APR 1984

52.237-10 Identification of Uncompensated Overtime MAR 2015

L.2 52.204-18 Commercial and Government Entity Code Maintenance (JUL 2016)

(a) Definition. As used in this clause–

“Commercial and Government Entity (CAGE) code” means–

(1) An identifier assigned to entities located in the United States or its outlying areas by the Defense Logistics Agency (DLA) Commercial and Government Entity (CAGE)

Branch to identify a commercial or government entity; or

(2) An identifier assigned by a member of the North Atlantic Treaty Organization

(NATO) or by the NATO Support and Procurement Agency (NSPA) to entities located outside the United States and its outlying areas that the DLA Commercial and Government

Entity (CAGE) Branch records and maintains in the CAGE master file. This type of code is known as a NATO CAGE (NCAGE) code.

http://www.arnet.gov/far/current/html/52_000_107.html#wp1114174 http://www.arnet.gov/far/index.html

(b) Contractors shall ensure that the CAGE code is maintained throughout the life of the contract. For contractors registered in the System for Award Management (SAM), the DLA

Commercial and Government Entity (CAGE) Branch shall only modify data received from

SAM in the CAGE master file if the contractor initiates those changes via update of its

SAM registration. Contractors undergoing a novation or change-of-name agreement shall notify the contracting officer in accordance with subpart 42.12. The contractor shall communicate any change to the CAGE code to the contracting officer within 30 days after the change, so that a modification can be issued to update the CAGE code on the contract.

(c) Contractors located in the United States or its outlying areas that are not registered in

SAM shall submit written change requests to the DLA Commercial and Government Entity

(CAGE) Branch. Requests for changes shall be provided at https://cage.dla.mil. Change requests to the CAGE master file are accepted from the entity identified by the code.

(d) Contractors located outside the United States and its outlying areas that are not registered in SAM shall contact the appropriate National Codification Bureau (points of contact available at http://www.nato.int/structur/AC/135/main/links/contacts.htm) or NSPA at https://eportal.nspa.nato.int/AC135Public/scage/CageList.aspx to request CAGE changes.

(e) Additional guidance for maintaining CAGE codes is available at https://cage.dla.mil.

(End of clause)

L3. 52.216-1 TYPE OF CONTRACT (APR 1984)

The Government contemplates award of a Cost-Reimbursement Fixed-Fee contract resulting from this solicitation.

L4 52.233-2 SERVICE OF PROTEST (SEPT 2006)

(a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the

General Accounting Office (GAO), shall be served on the Contracting Officer

(addressed as follows) by obtaining written and dated acknowledgment of receipt from:

Drug Enforcement Administration

Office of Acquisition & Relocation Management (FAC)

Attn: Ryan Burke

8701 Morrissette Drive

Springfield, Virginia, 22152.

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

L.5 48 CFR 2852.233-70 PROTESTS FILED DIRECTLY WITH THE

DEPARTMENT OF JUSTICE (JAN 1998)

(a) The following definitions apply in this provision:

(1) "Agency Protest Official" means the official, other than the contracting officer, designated to review and decide procurement protests filed with a contracting activity https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%2042_12.html#wp1084217 https://cage.dla.mil/ http://www.nato.int/structur/AC/135/main/links/contacts.htm https://eportal.nspa.nato.int/AC135Public/scage/CageList.aspx https://cage.dla.mil/ of the Department of Justice.

(2) "Deciding Official" means the person chosen by the protestor to decide the agency protest; it may be either the Contracting Officer or the Agency Protest

Official.

(3) "Interested Party" means an actual or prospective Offeror whose direct economic interest would be affected by the award of a contract or by the failure to award a contract.

(b) A protest filed directly with the Department of Justice must:

(1) Indicate that it is a protest to the agency.

(2) Be filed with the Contracting Officer.

(3) State whether the protestor chooses to have the Contracting Officer or the Agency

Protest Official decide the protest. If the protestor is silent on this matter, the

Contracting Officer will decide the protest.

(4) Indicate whether the protestor prefers to make an oral or written presentation of arguments in support of the protest to the deciding official.

(5) Include the information required by FAR 33.103(d)(2):

(i) Name, address, facsimile number and telephone number of the protestor.

(ii) Solicitation or contract number.

(iii) Detailed statement of the legal and factual grounds for the protest, to include a description of resulting prejudice to the protestor.

(iv) Copies of relevant documents.

(v) Request for a ruling by the agency.

(vi) Statement as to the form of relief requested.

(vii) All information establishing that the protestor is an interested party for the purpose of filing a protest.

(viii) All information establishing the timeliness of the protest.

(c) An interested party filing a protest with the Department of Justice has the choice of requesting either that the Contracting Officer or the Agency Protest Official decide the protest.

(d) The decision by the Agency Protest Official is an alternative to a decision by the

Contracting Officer. The Agency Protest Official will not consider appeals from the

Contracting Officer's decision on an agency protest.

(e) The deciding official must conduct a scheduling conference with the protestor within five (5) days after the protest is filed. The scheduling conference will establish deadlines for oral or written arguments in support of the agency protest and for agency officials to present information in response to the protest issues. The deciding official may hear oral arguments in support of the agency protest at the same time as the scheduling conference, depending on availability of the necessary parties.

(f) Oral conferences may take place either by telephone or in person. Other parties may attend at the discretion of the deciding official.

(g) The protestor has only one opportunity to support or explain the substance of its protest. Department of Justice procedures do not provide for any discovery. The deciding official may request additional information from either the agency or the protestor. The deciding official will resolve the protest through informal presentations or meetings to the maximum extent practicable.

(h) An interested party may represent itself or be represented by legal counsel. The

Department of Justice will not reimburse the protester for any legal fees related to the agency protest.

(i) The Department of Justice will stay award or suspend contract performance in accordance with FAR 33.103(f). The stay or suspension, unless over-ridden, remains in effect until the protest is decided, dismissed, or withdrawn.

(j) The deciding official will make a best effort to issue a decision on the protest within twenty (20) days after the filing date. The decision may be oral or written.

(k) The Department of Justice may dismiss or stay proceeding on an agency protest if a protest on the same or similar basis is filed with a protest forum outside the Department of

Justice.

L.6 ALTERNATE PROPOSAL INFORMATION

Alternate proposals are not solicited, are not desired, and will not be evaluated.

L.7 OFFEROR ACCEPTANCE PERIOD

The Offeror shall insert a period of not less than 180 calendar days in Block 12 of the SF-

33.

L.8 COMMUNICATIONS

(a) All communications concerning the solicitation, including any of a technical nature, shall be made through the Contract Specialist. All questions, technical or otherwise, shall be in writing and received by the Contract Specialist at Ryan.F.Burke@usdoj.gov on or before

TBD Eastern Daylight Time (EDT).

(b) Questions shall identify the applicable section, page number and paragraph. All questions and answers will be provided to offerors in an amendment to the solicitation prior to the proposal due date.

L.9 PROPOSAL INSTRUCTIONS

a) General Instructions

(1) The proposal shall be prepared and submitted in two (2) separate volumes clearly labeled as: Volume I “Technical Proposal” and Volume II “Business Proposal.”

mailto:Ryan.F.Burke@usdoj.gov

Each volume of the proposal shall be separate and complete in itself so that evaluation of one volume may be accomplished independently of evaluating the other.

(2) The proposal shall conform to solicitation provisions and be prepared in accordance with this section. To aid its evaluation, the proposal shall be clearly and concisely written as well as being neat, indexed (cross-indexed as appropriate) and logically assembled addressing each factor in the order specified by the solicitation.

(3) The Offeror shall electronically submit via email one (1) original of the Technical

Proposal, Volume I, and one (1) original of the Business Proposal, Volume II.

Cost/Price information shall be provided in Volume II only.

(4) The Offeror shall submit an electronic copy of the proposal in a format readable by Microsoft (MS) Word, MS Excel, or MR Power Point.

(5) PAGE LIMITATION. The Technical Proposal, Volume I, shall not exceed 300 pages.

The Quality Control Plan shall not exceed 150 pages separate from the rest of the Technical

Proposal. Volume I shall total a maximum of 450 pages comprised of the Technical

Proposal (300 pages) and the Quality Control Plan (150 pages). The Offeror will not be permitted to exceed the page limits in one section and reduce in the other – i.e. an offeror shall not have a 280 page Technical Proposal and a 170 page Quality Control Plan or vice versa. There is no page limitation for the Business Proposal. However, the Offeror is reminded that only information related to “Cost/Price” and “Other Business Information to

Be Furnished” shall be included in the Business Proposal. The Technical Proposal shall be written in plain English, in a concise, easy to read manner. Pages shall be standard size 8.5 x 11 inches, printed on one side (one sheet printed on both sides will count as 2 pages), and print shall be standard 12 pt. (or larger) Times New Roman font. The Technical

Proposal will be read and evaluated in book order; pages in excess of the page limit will not be considered. Résumés, letters of commitment, title page, table-of-contents, index, and tabs shall be counted under the page count limitation.

(6) Specific Areas to be Addressed

Technical and business proposals are to be prepared in a format that will facilitate the evaluation of the proposals. Accordingly, proposals shall be structured in such a way as to address, separately, each of the evaluation factors outlined below:

TECHNICAL PROPOSAL (VOLUME I)

• FACTOR 1: Management Approach

• FACTOR 2: Quality Approach

• FACTOR 3: Maintenance Approach

• FACTOR 4: Flight Support Approach

• FACTOR 5: Administrative Support Approach

• FACTOR 6: Past Performance

BUSINESS PROPOSAL (VOLUME II)

• Cost/Price

• Other Business Information to Be Furnished

b) Technical Proposal Volume I Instructions:

FACTOR 1: MANAGEMENT APPROACH – the Offeror should submit:

1.1 Transition Plan, including Staffing Plan & Schedule: the offeror’s demonstration of their understanding of transitioning to a new contract to include the development of the

Physical Inventory Report and MRO Review and Validation Report (see PWS C.6.1).

The successful offeror's accepted transition plan shall be incorporated into the contract upon contract award.

1.2 Recruitment and Retention Plan: the offeror’s approach in recruiting and retaining essential qualified personnel (see PWS C.11.9). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

1.3 Contractor Employee Training Plan: the offeror’s approach in developing and maintaining employee proficiencies (see PWS C.11.10). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

1.4 Program Management Plan: the offeror’s approach to program management and meeting all program objectives (see PWS C.12.1). The successful offeror’s accepted plan shall be incorporated upon contract award.

FACTOR 2: QUALITY APPROACH – the Offeror should submit:

Safety Management System and Quality Control Plan: the offeror’s management approach to safety management and quality control in all aspect of contract requirements (see PWS

C.12.1.2). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

FACTOR 3: MAINTENANCE APPROACH – the Offeror should submit:

Aircraft Maintenance Program Support Plan: the offeror’s approach in performing scheduled and unscheduled maintenance and meeting the aircraft operational readiness

(OR) rate. Offerors may propose any maintenance approach that will result in maximizing and balancing cost and aircraft availability. Offerors should be specific as to how the approach will positively affect maintenance cost and maximize aircraft availability (see

PWS C.12.2; C.13.4.F).

FACTOR 4: FLIGHT SUPPORT APPROACH – the Offeror should submit:

4.1 Flight Program Training Support Plan: the offeror’s approach to training

Government and Contractor pilots (see PWS C.12.3.1.1).

4.2 Flight Program Mission Support Plan: the offeror’s approach to planning and identification of resources to support routine missions to be provided by contractor in performance of contract (see PWS C.12.3.1.2). The plan should include offeror’s approach to planning and identification of resources to support non-routine missions that include aircraft maintenance (see PWS C.12.2.20). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

FACTOR 5: ADMINISTRATIVE SUPPORT APPROACH – the Offeror should submit:

5.1 Administrative Program Support Plan: the offeror’s approach to property management, aviation communication center services, acquisition support, accounting support, IT support, and other administrative support (see C.12.4.1). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

5.2 Aviation and Industrial Environmental Health and Safety (IEH&S) Plan: the offeror’s approach to environmental health and safety hazards (see PWS C.12.4.9). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

FACTOR 6: PAST PERFORMANCE – the Offeror should submit:

Relevant past performance and any relevant past performance for proposed subcontractor(s) as it relates to the probability of successful accomplishment of the contract requirements.

Up to three (3) past performance references should be included in the offeror’s technical proposal for evaluation purposes. No more than three past performance references will be evaluated by the Government. Each reference shall not exceed 5 pages in length. The past performance submissions are not in addition to, and must be included within the 300 page limit set forth in the technical proposal. Relevance of past performance includes depth, breadth, currency, similarity, and quality of the past performance within the past three (3) years. Quality of services may be defined as how well the offeror has complied with contract requirements and whether it conformed to standards of good business practices. It includes performance of total aviation services similar to those identified in the PWS, its record of conforming to standards of good workmanship, adherence to contract schedules, and its history of commitment to customer satisfaction.

Offerors shall discuss in detail their performance under existing and prior contracts for similar services, with an emphasis on information that demonstrates relevancy and quality of past performance relative to the size and complexity of the acquisition under consideration. Relevancy includes, but is not limited to program management, aircraft maintenance, and administrative and flight/pilot training support services.

The offeror shall include contract number and title; and name, address and telephone numbers of the Government point of contact/Contracting officer/Contracting officer’s

Representative. The Offeror shall also identify any terminations (whether for convenience or default) of any contracted services within the last 3 years. Offerors shall also provide applicable information on problems encountered on the referenced contracts and the offeror’s corrective actions implemented in those situations. The Government will supplement the information provided by the offeror with information the Government obtains through reference checks, its own knowledge/experience, and/or from other sources. These sources may include, but not necessarily be limited to, other Government contracting offices included in the offeror’s past performance references, the Contractor

Performance Assessment Reporting System (CPARS), and the Past Performance

Information Retrieval System (PPIRS).

The purpose of the past performance evaluation is to allow the Government to determine the confidence-level associated with the offeror's ability to perform the effort described in this solicitation. Furthermore, it will also be used to assess the overall relevancy of the past performance information submitted by the offeror as it relates to the requirements set forth in the PWS. Offeror's with no relevant past or present performance history shall receive the rating of "neutral", meaning the rating is treated neither favorably nor unfavorably.

b) Business Proposal Volume II Instructions:

1. The organizational structure of the Business Proposal shall be as follows:

• Cost/Price Proposal

• Other Business Information to Be Furnished

a. Financial Information

b. Terminations

c. Other Government Work

d. Business Systems

e. Summary of Deviations/Exceptions in the Business Proposal

f. Representations, Certifications, and Other Statements of Offerors (DUNS # for

SAM)

2. Cost/Price Proposal

The Offeror shall propose a single rate per contract line item number (CLIN). The offeror shall include ALL costs associated with contract performance – wages (Base

& fully-burdened rates), supply costs, overhead, general and administrative expenses (G&A) and profit for each CLIN.

3. Other Business Information to Be Furnished

a. Financial information – Provide substantiating information supporting the overhead and G&A rates on which the fully burdened labor rates are based, such as references to negotiated rate agreements with appropriate federal audit entities.

b. Terminations - List the five (5) most recent contract(s) terminated (partial or complete) within the past 3 years and basis for termination (convenience, default or no cost settlement). Include the contract number, name, address and telephone number of the terminating officer. Include the same information for any de-scoping of modifications of more than $500,000.

c. Other Government Work - List up to the five (5) largest contracts or major subcontracts currently held by the proposing entity with Government agencies other than DEA. For every contract, identify its number, name and address of Government department/agency concerned, and percent of completion to date.

d. Business Systems - Are all contractor systems, such as accounting, purchasing, estimating, etc. which require Government approval currently approved without condition? If not, explain any existing conditional approvals and the status of any for which approval is currently withheld. Describe any management procedures or systems developed expressly for this proposed contract.

e. Summary of Deviations/Exceptions in the Business Proposal. The Offeror will explain any deviations, exceptions or conditional assumptions taken with respect to this part of the

RFP. Any exceptions taken must carry sufficient amplification and justification to permit evaluation. Such exceptions will not of themselves automatically cause a proposal to be termed unacceptable. A large number of exceptions or one or more significant exceptions not providing any obvious benefit to the Government may, however, result in rejection of such proposal(s) as unacceptable. Highlight exceptions in the margin of the proposal where they appear in the text.

f. Representations, Certifications, and Other Statements of Offerors - (Section K of

Part IV). This shall be submitted as part of the Business Proposal (Volume II).

L.10 SMALL BUSINESS SUBCONTRACTING PLAN

Pursuant to the Federal Acquisition Regulation (FAR) Clause entitled 52.219-9 Small

Business Subcontracting Plan (JAN 2017) Alternate II (NOV 2016), offerors other than small business concerns are required to submit a subcontracting plan with its Business Proposal

(Volume II). Offerors identified as small business concerns are exempt from this requirement.

This plan shall be subject to approval by the Contracting Officer prior to award and shall be incorporated into the contract upon award. The NAICS code for this acquisition is 336411 and the small business size standard is 1,500 employees.

L.11 EXPENSES RELATED TO OFFEROR SUBMISSIONS

The Government will not pay any costs incurred in the preparation and submission of any proposal.

L.12 DETERMINATION OF CONTRACTOR’S RESPONSIBILITY

Separate and independent of this evaluation, the Contracting Officer will make a determination of responsibility using the standards listed in FAR 9.104-1. In the event an offeror is deemed not responsible, that offeror will be notified and removed from participation in this procurement.

L.13 PROPOSAL SUBMISSION – DATE, TIME & LOCATION

a) PROPOSALS ARE DUE BY:

• DATE: TBD

• TIME: TBD

• ELECTRONIC SUBMISSION:

Email Address: TBD

b) Proposals shall be marked with the Solicitation Number “15DDHQ_________ –”

L.14 FINAL PROPOSAL REVISIONS

Changes to the proposal as a result of discussions (if held) shall be accomplished by amended page(s). Changes from the original page shall be indicated by a vertical line, adjacent to the change, on the outside margin of the page. The Offeror shall include the date of the amendment on the lower right hand edge of the page as well as the amendment number which caused the change.

L.15 DISPOSITION OF PROPOSALS

After evaluation, selection, and contract award, unsuccessful proposals will be retained/disposed of in accordance with the FAR.

L.16 NON-GOVERNMENT PERSONNEL

(a) Offeror is advised that data submitted to the Government in response to this solicitation may be released to non-Government advisors for review and analysis. These advisors may be required to provide advice within their area of expertise regarding proposal strengths, weaknesses, deficiencies, and risk. Non-Government advisors may review any source selection documents/briefs to support DEA and attend any informational or decision meetings/briefs with DEA. All representatives will have signed nondisclosure forms prior to viewing proposal documents. Non-Government advisors will be subject to civil and criminal penalties associated with any release of information pursuant to FAR Part 3.104 procurement integrity violations. They will not determine ratings or rankings of Offerors' proposals.

(b) If the Offeror has any objection to non-Government advisor access to their proposal information, the Offeror shall provide grounds and justification for their objections.

L.17 POST AWARD CONFERENCE

The Contracting Officer will be responsible for establishing the time and place for a post-award conference. Time and place will be reasonably determined following

[END OF SECTION L]

Section M

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

This solicitation incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a solicitation clause may be accessed electronically at this/these addresses (es): http:/www.acquisition.gov

FEDERAL ACQUISITION REGULATIONS (48 CFR CHAPTER 1) PROVISIONS

NUMBER TITLE DATE

52.217-5 EVALUATION OF OPTIONS JUL 1990

M.2 EVALUATION--GENERAL

(a) GENERAL

(1) It is the Government's intention to award a single contract through competitive negotiations to the Offeror whose proposal is considered most advantageous to the

Government, considering the factors listed below and cost/price. Proposals will be evaluated in accordance with Federal Acquisition Regulation (FAR) 15.305. Evaluation is performed to determine the Offeror's understanding of the work to be performed, approach, potential for completing the work as specified in the solicitation, and ranking with competing

Offerors.

(2) A technical evaluation will be conducted to determine the relative merits of the Offeror's proposal in accordance with evaluation factors established by the Government prior to receipt of proposals. The technical evaluation will result in confidence ratings of High

Confidence, Some Confidence or Low Confidence by factor and overall. A Risk rating will also be determined for each Technical Evaluation Factor resulting in a rating of Low Risk, Medium Risk, or High Risk. Cost will be evaluated pursuant to FAR 15.4. Cost/price will not receive a confidence or risk rating.

(4) The proposal will be evaluated against evaluation factors in the areas identified below.

Deviations/exceptions taken to this solicitation will not necessarily cause a proposal to be considered unacceptable. However, a large number of deviations/exceptions or one or more significant deviations/exceptions may result in the rejection of the proposal as unacceptable.

(5) The Government reserves the right to make award based on initial offers without discussions. Therefore, the Offeror is requested to submit its best proposal to the

Government on the most favorable terms both from a technical and cost/price standpoint.

(6) If discussions are conducted, they will be conducted with those Offerors in the competitive range. The competitive range shall consist of the most highly rated proposals.

http://www.acquisition.gov/

Those Offerors will be requested to present their responses to Clarification Requests, Deficiency Notices, and Government questions relative to the proposal. Upon completion of discussions, all Offerors will be requested to submit a Final Proposal Revision. Final proposal revisions will be evaluated using the same method of evaluation used for initial proposals.

(8) The Government will evaluate the proposal based on the evaluation factors listed below.

The evaluation factors are in equal order of importance; the sub-factors under each factor are also in equal order of importance. The evaluation factors, when combined, are significantly more important than Cost/Price; however, as technical becomes more equal, Cost/Price will become more important.

Technical Proposal (Volume I)

• FACTOR 1: Management Approach

• FACTOR 2: Quality Approach

• FACTOR 3: Maintenance Approach

• FACTOR 4: Flight Support Approach

• FACTOR 5: Administrative Support Approach

• FACTOR 6: Past Performance

Business Proposal (Volume II)

• Cost/Price

(b) VOLUME I - TECHNICAL PROPOSAL (FACTORS 1 - 6)

FACTOR 1: MANAGEMENT APPROACH - the Government will evaluate:

1.1 Transition Plan, including Staffing Plan & Schedule: the offeror’s demonstration of their understanding of transitioning to a new contract to include the development of the Physical

Inventory Report and MRO Review and Validation Report (see PWS C.6.1). The successful offeror's accepted transition plan shall be incorporated into the contract upon contract award.

1.2 Recruitment and Retention Plan: the offeror’s approach in recruiting and retaining essential qualified personnel (see PWS C.11.9). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

1.3 Contractor Employee Training Plan: the offeror’s approach in developing and maintaining employee proficiencies (see PWS C.11.10). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

1.4 Program Management Plan: the offeror’s approach to program management and meeting all program objectives (see PWS C.12.1). The successful offeror’s accepted plan shall be incorporated upon contract award.

FACTOR 2: QUALITY APPROACH - the Government will evaluate:

Safety Management System and Quality Control Plan: the offeror’s management approach to safety management and quality control in all aspect of contract requirements (see PWS

C.12.1.2). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

FACTOR 3: MAINTENANCE APPROACH - the Government will evaluate:

Aircraft Maintenance Program Support Plan: the offeror’s approach in performing scheduled and unscheduled maintenance and meeting the aircraft operational readiness (OR) rate. Offerors may propose any maintenance approach that will result in maximizing and balancing cost and aircraft availability. Offerors should be specific as to how the approach will positively affect maintenance cost and aircraft availability (see PWS C.12.2; C.13.4.F).

FACTOR 4: FLIGHT SUPPORT APPROACH - the Government will evaluate:

4.1 Flight Program Training Support Plan: the offeror’s approach to training

Government and Contractor pilots (see PWS C.12.3.1.1).

4.2 Flight Program Mission Support Plan: the offeror’s approach to planning and identification of resources to support routine missions to be provided by contractor in performance of contract (see PWS C.12.3.1.2). The plan should include offeror’s approach to planning and identification of resources to support non-routine missions that include aircraft maintenance (see PWS C.12.2.20). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

FACTOR 5: ADMINISTRATIVE SUPPORT APPROACH - the Government will evaluate:

5.1 Administrative Program Support Plan: the offeror’s approach to property management, aviation communication center services, acquisition support, accounting support, IT support, and other administrative support (see C.12.4.1). The successful offeror’s accepted plan shall be incorporated into the contract upon contract award.

5.2 Aviation and Industrial Environmental Health and Safety (IEH&S) Plan: the offeror’s approach to environmental health and safety hazards (see PWS C.12.4.9). The successful offeror’s accepted plan shall be incorporated into the contract upon contract

FACTOR 6: PAST PERFORMANCE

Offerors shall demonstrate relevant past performance and any relevant past performance for proposed subcontractor(s) as it relates to the probability of successful accomplishment of the contract requirements. Up to three (3) past performance references shall be included in the offeror’s technical proposal for evaluation purposes. No more than three past performance references will be evaluated by the Government. Each reference shall not exceed 5 pages in length. The past performance submissions are not in addition to, and must be included within the 300 page limit set forth in the technical proposal. Relevance of past performance includes depth, breadth, currency, similarity, and quality of the past performance within the past three (3) years. Quality of services may be defined as how well the offeror has complied with contract requirements and whether it conformed to standards of good business practices. It includes performance of total aviation services similar to those identified in the PWS, its record of conforming to standards of good workmanship, adherence to contract schedules, and its history of commitment to customer satisfaction.

Offerors shall discuss in detail their performance under existing and prior contracts for similar services, with an emphasis on information that demonstrates relevancy and quality of past performance relative to the size and complexity of the acquisition under consideration.

Relevancy includes, but is not limited to program management, aircraft maintenance, and administrative and flight/pilot training support services.

The offeror shall include contract number and title; and name, address and telephone numbers of the Government point of contact/Contracting officer/Contracting officer’s

Representative. The Offeror shall also identify any terminations (whether for convenience or default) of any contracted services within the last 3 years. Offerors shall also provide applicable information on problems encountered on the referenced contracts and the offeror’s corrective actions implemented in those situations. The Government will supplement the information provided by the offeror with information the Government obtains through reference checks, its own knowledge/experience, and/or from other sources. These sources may include, but not necessarily be limited to, other Government contracting offices included in the offeror’s past performance references, the Contractor

Performance Assessment Reporting System (CPARS), and the Past Performance

Information Retrieval System (PPIRS).

The purpose of the past performance evaluation is to allow the Government to determine the confidence-level associated with the offeror's ability to perform the effort described in this solicitation. Furthermore, it will also be used to assess the overall relevancy of the past performance information submitted by the offeror as it relates to the requirements set forth in the PWS. Offeror's with no relevant past or present performance history shall receive the rating of "neutral", meaning the rating is treated neither favorably nor unfavorably.

(c) VOLUME II – BUSINESS PROPOSAL COST/PRICE

The Government will evaluate cost/price of the base and all option periods based on FAR

15. The Government will also evaluate the offeror's proposed itemized costs for each element of the Business Proposal.

M.3 EVALUATION OF OPTIONS

Proposals will be evaluated for purposes of award by adding the total price of services for the option periods to the total price of services for the base period. Evaluation of options will not obligate the Government to exercise the option(s). The Government may reject an offer if it is materially unbalanced as to prices for the basic requirement and the option quantities. An unbalanced proposal is one which is based on prices significantly less than cost for some work and prices which are significantly overstated for other work.

M.4 BASIS FOR AWARD

(a) All timely proposals received pursuant to the solicitation will be fully evaluated. The

Government will make award to the responsive, responsible Offeror whose proposal is most advantageous to the Government, price and other factors considered. The Government will evaluate proposals based upon technical factors described herein in Section M, and cost/price. Prior to being evaluated in terms of the technical factors, the proposal must meet the requirements set forth in the solicitation. Offeror’s proposed cost/price will be considered independently of the technical factors and will not of themselves be accorded any specific adjectival rating.

(b) All evaluation factors other than cost/price, when combined, are significantly more important than cost or price. As technical differences narrow, cost/price will become more important. If there are no significant technical differences, cost/price may be the determining factor for source selection. This is a best-value procurement. The Government may or may not award to the lowest priced Offeror or highest technically rated Offeror.

(c) Award will be made based on best value/trade-off to the Government.

[END OF SECTION M]