EXHIBIT XXIII - Performance_Requirement_Summary.pdf

INCENTIVE/WITHHOLDING

CRITERIA

A documented DRF relating to this section permits the CO to deduct up to 20% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

A documented DRF relating to this section permits the CO to deduct up to 15% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

EXHIBIT XXIII Attachment A: Performance Requirements Summary

PROGRAM

MANAGEMENT 15%

Automated Aviation Maintenance, Repair, and Overhaul System (MRO) (C.8.5)

Monitor the accuracy and completeness of information in the MRO database/system as it relates to aircraft maintenance tracking and configurations.

Information contained in the MRO database/system must be incrementally validated, but NLT the end of the 245 day aircraft configuration deadline.

Thereafter the system must be accurate as follows:

100% accuracy of Aircraft Standard Configuration in accordance with specified timelines outlined in related bulletins or maintenance document or NLT 10 business days whichever is sooner.

100% accuracy of Parts Master Configuration effective incrementally as parts have been reviewed, 95% accuracy of Aircraft

The Government will evaluate performance based on periodic review of MRO database/system and any notices of incorrect/out- of- date information.

Inventory effective incrementally as aircraft has been reviewed.

98% accuracy of Time Controlled (items) Tracking effective incrementally as parts have been reviewed.

Any notices of incorrect/out-of- date information will be documented with a - Deficiency Report Form (DRF).

AREA/WEIGHT PERFORMANCE

STANDARD

PERFORMANCE MEASURE ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

PROGRAM

MANAGEMENT 20%

Applicable Standards & Regulations (C.5) Safety Management System (SMS) & Quality Control Plan

(QCP)

(C.12.1.3) Environmental Health and Safety- Scheduling and Recordkeeping. (C.12.4.9) Documentation Support (C.12.1.3.6)

Comply with all Applicable Standards and Regulations. Develop and implement an SMS to encompass all aspects of contract performance and a QCP to ensure contract compliance and improvement. Establish and incorporate into the SMS, an Aviation and Industrial Environmental Health and Safety Program (IEH&S) to perform all aspects of environmental, safety, health and hazardous material control.

Monitor the accuracy and completeness of all documentation required in the performance of this contract.

All documentation (e.g. logbooks, technical publications, service bulletins) required in the maintenance process must be up-to date.

IEH&S permit and reporting requirements including MSDS listings must be maintained current at all times.

Any notices of incorrect/out-of- date information will be documented with a Deficiency Report Form (DRF).

The Government will monitor and evaluate compliance based on scheduled or random inspection and review of audit procedures, processes and documentation.

IEH&S Deliverables identified in C.12.4.9.3 and C.13.3 will be evaluated for accuracy, timeliness, and compliance.

EXHIBIT XXIII Attachment A: Performance Requirements Summary

AREA/WEIGHT PERFORMANCE

STANDARD

PERFORMANCE MEASURE ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

Preservation/De-preservation Support (C.12.2.14) Aircraft Maintenance Testing Support (C.12.2.18) Aircraft & Equipment Recovery & Transportation Support (C.12.2.20 Special Operation Support (C.12.2.21) Aircraft Enhancements (C.12.2.22)

Aircraft Servicing Support (C.12.2.13)

Equipment Maintenance Support (C.12.2.12)

Operations (C.12.2.11) Ground Service

(C.12.2.9) foreign and domestic.

Aircraft Ground Handling and

(C.12.2.8) and logistical support, including Welding and driving duties, to OA seasonal Fabrication Support and/or special operations both

Maintenance Support equipment in domestic and (C.12.2.7) remote foreign locations.

Sheet Metal Support Provide maintenance, avionics

Support maintenance and repair support (C.12.2.6) required for non-airworthy Aircraft Battery aircraft or unusable support

Inspection Support aircraft and equipment. Provide, (C.12.2.5) when required, all recovery/ Overhaul and Repair transport and/or inspection, AIRCRAFT Aircraft Support and Ensure performance of all The Aircraft Maintenance Program must ensure aircraft are operationally ready for mission support and delivered on time. Deliverable C.13.4.F Minimum performance level = 75% Any notices of aircraft not meeting the 75% (OR) performance levels will be documented with a Deficiency Report Form (DRF).

The Government will monitor and evaluate performance based Deliverable Reports referenced in C.13.4.F Operational Readiness.

A documented DRF relating to this section permits the CO to deduct up to 20% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

The Contractor shall be entitled to an additional 1% of the monthly invoiced fixed fee if the contractor is able to attain a performance level of 82% OR for deliverable C.13.4.F, an additional 1% for attaining 84% OR and another additional 1% for attaining 86% or greater OR. The contractor will be entitled to a maximum incentive of 3% of the monthly invoiced fixed fee, if iall of three Thresholds are met. The Contractor shall be disincentivized -1% of the monthly invoiced contractor's fixed feed for each .25% of OR below the 75% AQL, for a maiximum withholding of 20% of the monthly invoiced fixed fee.. (See Attachment 1- Aircraft OR Incentive Disincentive Chart.)

MAINTENANCE Maintenance scheduled and unscheduled PROGRAM (C.12.2.3) maintenance, inspections, and 20% Aircraft Maintenance repair associated with the and Inspection aircraft, avionics, engines, and (C.12.2.4) associated systems and Aircraft Special equipment on all OA designated

EXHIBIT XXIII Attachment A: Performance Requirements Summary

AREA/WEIGHT PERFORMANCE

STANDARD

PERFORMANCE MEASURE ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

A documented DRF relating to this section permits the CO to deduct up to 10% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

The Contractor will be entitled to an additional 1% of the monthly invoiced fixed fee amount for attaining a performance level of 95% OR or above for deliverable C.13.4.I. The contractor will be entitled to a maximum of 1% of its monthly invoiced fixed if it attains this threshold.

The Contractor shall be disincentivized -1% of the monthly invoiced contractor's fixed feed for each .5% of OR below the 90% AQL, for a maiximum withholding of 10% of the monthly invoiced fixed fee.. (See Attachment 2- SME OR Incentive

A documented DRF relating to this section permits the CO to deduct up to 10% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

A documented DRF relating to this section permits the CO to deduct up to 5% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

FLIGHT PROGRAM

10%

Training Support (C.12.3.1.1)

Provide full service flight and ground instruction as required in this contract.

FAA PTS for ATP/Commercial Any notices of deficient performance will be documented with a Deficiency Report Form (DRF).

The Government will evaluate performance based on periodic random audits of training records and pilot proficiency evaluations.

FLIGHT PROGRAM

5%

MISSION SUPPORT

Operational Pilot Support (C.12.3.1.2.2) Aviation Life Support System Equipment (ALSE) Support (C.12.3.1.2.6)

Provide Operational Support Pilots.

Provide all ALSE equipment, inspection, repair and certification.

Operational Support Pilots must meet the minimum qualification identified in this contract. Personnel for ALSE support must be trained and certified. Available resources must provide immediate response. Service and support during all phases of Special Operation Any notices of deficient performance will be documented with a Deficiency Report Form (DRF).

The Government will evaluate performance based on periodic random inspections and audit of all services, materials and cost control measures utilized in performance this requirement.

AIRCRAFT

MAINTENANCE

PROGRAM 10%

Avionics and Specialized Mission Equipment (SME) Support (C.12.2.10)

Provide special mission equipment and avionics maintenance, repair, calibration, fault isolation and installation support for both ground and airborne systems.

The Aircraft Maintenance Program must ensure that special mission equipment and avionics equipment is operationally ready for mission support and delivered on time.

Deliverable C.13.4.I (OR Availability) Minimum performance level = 90%.

Any notices of special mission equipment or avionics not meeting the 90% (OR Availability) performance level will be documented with a Deficiency Report Form (DRF).

The Government will evaluate performance based on Deliverable Reports referenced in C.13.4.I

EXHIBIT XXIII Attachment A: Performance Requirements Summary

AREA/WEIGHT PERFORMANCE

STANDARD

PERFORMANCE MEASURE ACCEPTABLE QUALITY METHOD OF SURVEILLANCE

A documented DRF relating to this section permits the CO to deduct up to 20% of the monthly invoiced contractor’s fixed fee, depending on the severity and volume of deficiencies.

The contractor will be entitled to an additional 1% of its monthly invoiced fixed fee amount for attaining 25% cost avoidance through utilization of repairable parts for deliverable C.13.1.J, and another 1% for attaining 30% cost avoidance.

The contractor will be entitled to a 2% maximum of its monthly invoiced fixed.

good/services. Provide flight following and aircraft tracking services.

accuracy range. Vendors must be paid within 30 days of receipt of proper invoice. Receipt of services and/or parts must not remain unpaid longer than 30 days. The ACC must be manned at all times during operational hours.

Any notices of deficient performance will be documented with a Deficiency Report Form (DRF).

The Government will evaluate forecasted cost estimates based on requests for additional funds of unforecasted operational maintenance events.

The Government will evaluate vendor payments based on vendor feedback and maintenance delays due to lack of vendor payment.

The Government will evaluate ACC support based on staffing shortages and performance (calls).

to pay vendors within 30 days. future option years. Cost contractor’s ability to forecast Monitor unpaid receipt of estimates must be within a 10% known lifecycle events.

aircraft upgrades; and avionics of each option year to assess The Government will evaluate modifications. Have the ability forecasted needs during the performance based on estimates for identified seasonal planning/impact report must be on periodic random audit and and special operations support; received 90 days after beginning review of Pentagon database.

Industrial estimate costs for current year than 30 days after certification of The Government will monitor and future years. Provide cost final invoice. Budget and evaluate performance based

Support Provide the ability to accurately requirements. Purchase orders based on Pentagon Report (C.12.4.7) monitor trends, forecast, and must not remain open longer referenced in C.13.1.J.

Communication vendors to monitor open period of performance dates The Government will monitor Center (ACC) purchase orders and close out. meeting purchase order and evaluate cost avoidance

(C.12.4.5) fullest extent. Monitor receipt of deliverables must meet the NMCS rate based on Deliverable Aviation services and parts/items from established delivery date and C.13.1.H.

(C.12.4.4) instead of purchasing new parts. parts as stock must provide cost samples.

Accounting Support Utilize the credit card to the avoidance of 20%. Services and The Government will evaluate

20% (C.12.4.3) repairable parts inventory in a ensure no more than 3% NMCS based on annual physical Acquisition Support manner to allow utilization rate. Utilization of repairable inventory and/or random

ADMIN Inventory Maintain inventory control, Inventory must be maintained at The Government will evaluate PROGRAM Management proper stocking levels and 95% accuracy. Stock level must inventory control performance

Attachment 1- Aircraft OR Incentive Disincentive Chart

OR

Beginning

OR Ending Threshold

Pecentage of Fee Incentive/Disincentive

86 100 3 84 85.99 2 82 83.99 1 75 81,99 0

74.75 74.99 -1

74.5 74.74 -2

74.25 74.49 -3

74 74.24 -4

73.75 73.99 -5

73.5 73.74 -6

73.25 73.49 -7

73 73.24 -8

72.75 72.99 -9

72.5 72.74 -10

72.25 72.49 -11

72 72.24 -12

71.75 71.99 -13

71.5 71.74 -14

71.25 71.49 -15

71 71.24 -16

70.75 70.99 -17

70.5 70.74 -18

70.25 70.49 -19

70 70.24 -20

Attachment 2- SME OR Incentive/Disincentive Chart

OR

Beginning Threshold

OR Ending Threshold

Pecentage of Fee Incentive/Disincentive

95 100 1 90 95 0

89.5 89.99 -1 89 89.49 -2

88.5 88.99 -3 88 88.49 -4

87.5 87.99 -5 87 87.49 -6

86.5 86.99 -7 86 86.49 -8

85.5 85.99 -9 0 85.49 -10