Exhibit_C_-_Technical_Infrastructure_Standards_25-P-147JRD.pdf
PDF 2 MB Posted
- Attached to
- Jail Management System (JMS) State and local contract opportunity
- Solicitation number
- 25-P-147JRD
- Issued by
- Volusia County, Florida
About this file
This is a Technical Infrastructure Standards document for Volusia County, Florida's Jail Management System (JMS) procurement (RFP #25-P-147JRD). The document establishes the technical compatibility requirements and standards that proposed solutions must meet to integrate with the county's existing infrastructure. The county's network infrastructure includes LAN Ethernet services at 100/1000 Mbps with a 1/10G backbone, wireless connectivity via 802.11b/g/n/ac with WPA2 security, and WAN services provided by AT&T and Spectrum with speeds ranging from 100 Mbps to 1 Gbps. Network security is managed through Cisco Firepower Series appliances with Cisco ASA 5500 Series routers, supplemented by intrusion prevention systems, endpoint protection (Cisco AMP), and monitoring tools including Cisco Steahwatch and Cisco Umbrella. The telecommunications infrastructure utilizes Alcatel-Lucent Omni PCX telephone systems with PRI leased circuits and ISDN services, while office systems run Microsoft Office 365 with Edge, Firefox, and Chrome browsers, and anti-virus protection via Cisco AMP for Endpoints.
The county's application environment includes Oracle 19c and Microsoft SQL Server 2016/2019/2022 databases, with middleware platforms consisting of ColdFusion Standard 11, Tomcat, IIS, and Apache. Current servers are deployed on Windows Server 2019/2022/2025 and Ubuntu 24.04 with Cisco UCS X-series M7 blade configurations, supported by VMware vSphere 7/8 and Hyper-V virtualization platforms. Storage infrastructure relies on NetApp SAN systems (A400 NVME and FAS8300 spinning drives), with backup and recovery managed through Veeam, Qualstar Q80 tape libraries, and Zerto IT Resilience Platform. The JMS solution must integrate with 22 existing systems including the Criminal Justice Information System, Unisys Jail Management System, Oracle Dynamic Imaging, Aramark Correctional Services banking, and numerous county-wide applications such as the Electronic Document Management System (OnBase), Financial Management System (AMS Advantage), Human Resource Management System, and Geographic Information System (ArcGIS). End-user devices include Dell Pro Micro and Pro 14 Plus desktops with Intel Core i5 processors and Windows 11 Professional, as well as Dell Pro 14 Plus laptops with similar specifications, all configured with 16-32 GB RAM and 512 GB SSD storage.
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County of Volusia Technical Infrastructure Standards Last Update – August 5, 2025
The Respondent warrants that the proposed solution is technically compatible with the County’s technical infrastructure as listed below and is in accordance with the County’s Computing Security Procedure.
Network Services
LAN
Ethernet 100/1000 Mbps 1/10G Ethernet backbone Twisted Pair, Category 5e, 6, 6A Single and Multi-mode Fiber 802.11b/g/n/ac WPA2
WAN AT&T ASE (100 Mbps Remote sites, 1Gb Home office)
Network Interface Cards 10/100/1000
Remote Access AT&T DSL, Spectrum Cable Modem (Cisco Client VPN)
Protocol TCP/IP
Web Application Services AT&T 1 Gbps Access
DMZ
Internet Access
ATT (1Gbps/1Gbps) Spectrum fiber (1Gbps/1Gbps) Spectrum (Back up Internet) (1Gbps/35Mbps) Spectrum (remote location) (10-600 Mbps/1-25Mbps)
Network Security/Monitoring
Firewall Cisco Firepower Series Appliances - Primary Cisco ASA 5500 Series Adaptive Security Appliances (5505), Routers and Switches LAN – Cisco Catalyst 2960X, 3560, 3750, 3850, 6509, 4500X, 9200, 9300, 9500, Nexus 5500, Nexus 9300 series switches WAN - Cisco 1900, 2600, 2800, 2900, AS1 series routers
Network Management
Cisco Prime Infrastructure Zoho OpManager SolarWinds Engineers Toolkit WhatsUp Gold Premium Edition
Monitoring (Virus & Intrusion )
Cisco security suite of products Cisco Intrusion Prevention System (IPS) Cisco AMP for endpoints and network Cisco Steahwatch Cisco Umbrella
Telephone Service
Telephone System Alcatel-Lucent Omni PCX Audio Codes analog gateways (remote locations)
Phones Alcatel-Lucent 4068, 4038, 8058, 8078, ALE-300
Exhibit C
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Transmission Facilities
PRI leased circuits Centrex - State-managed AT&T-based ISDN switched services Public switched tariffed business lines
Voice Mail AVST
Long Distance Calling State of Florida SUNCOM network AT&T on tariffed business lines
Cellular Telephone Service
AT&T
Sprint Verizon
Office Systems
E-mail O365
Office Suite Microsoft 2019 & 2024 Professional, M365
Browser Edge - Default, Firefox & Chrome
Anti-virus Cisco AMP for Endpoints
File Services Microsoft Windows Server 2019 and scale out SMB share
Anti-SPAM Cisco CES E-mail and messaging management system (MMS)
Application Systems
Criminal Justice Information System
- Jail Management System
- Mugshot System
- Inmate Banking
- Inmate Booking Kiosk
- Message Hub
- Enterprise Repository Reporting System (CJIS Data Portal and Dashboards)
- CJIS Web Applications
Unisys, Inc.
Jail Management System® Oracle
Dynamic Imaging Systems, Inc.
PictureLink® Oracle
Aramark Correctional Services, LLC Core Banking SQL Server
GTL Touchpay
Microsoft.
BizTalk®/MSMQ® SQL/Oracle
Information Builders, Inc.
WebFOCUS® and iWAY Data Migrator® and iWAY Service Manager® Oracle
Unisys, Inc.
Flag Manager Fingerprint Manager FDOC Manager Oracle
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Electronic Document Management System
Hyland Software, Inc
MS SQL
OnBase® v15 by Hyland Software
Financial Management System
CGI TECHNOLOGIES AND SOLUTIONS INC.
AMS Advantage Financial Management® v3.11 Oracle
Fire Services Reporting & Asset Management System
ACS Government Solutions Firehouse Enterprise®
MS SQL
Geographic Information System
Esri ArcGIS® Suite ArcGIS Desktop v10.6.1; ArcGIS Online
MS SQL 2019 (SQL/SDE)
ArcGIS Server v10.6.1
Growth & Resource Management System Calytera (AMANDA)® v7.5.1 current, Oracle 11G
Human Resource System
CGI TECHNOLOGIES AND SOLUTIONS INC.
AMS Advantage Human Resource Management® v3.11 Oracle
Medical Examiner Forensic System SQL Server database, with Microsoft Access front end.
Supported in-house
Occupational Health Management PureSafety Corporate Occupational Health Manager ®
Payment Express Credit Card Payment Gateway
Grant Street Group Payment Express® Vendor hosted
Performance Budgeting System
CGI TECHNOLOGIES AND SOLUTIONS INC.
AMS Advantage Performance Budgeting® v3.11 Oracle
Property Appraisal System Tyler iasWorld CAMA system Oracle 12c
Public Works Maintenance Management System
Lucity, Inc.(formerly GBA Master Series) Public Works Maintenance Management System ® v2014r2 MS SQL server 2016 Acquired by Central Square www.CentralSquare.com
Risk Management System Marsh USA, Inc.
CS STARS®
Vendor hosted
Tax Collection & Cashiering System Business Tax Tourist Development Tax
Grant Street Group TaxSys® Vendor hosted
Time & Attendance System
Kronos, Inc.
Kronos Workforce Central® v8.0 Microsoft SQL Server 2016
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Value Adjustment Board System Pioneer Technology Group, LLC
AXIA®
MS SQL
Water Utility Billing
Data West Corporation BillMaster®
MS SQL
Data Bases Used
Oracle 19c Microsoft SQL Server 2016/2019/2022
Middleware Used (Application Dependent)
Cold Fusion Std 11 Tomcat
IIS
Apache
Reporting Tools
Crystal Reports MS SQL Server Reporting Services IBI WebFOCUS Developer Studio & InfoAssist Business Objects infoAdvantage
Development Tools
J2ee, JSP .Net
XML
TOAD
Oracle SQL Developer Python Arcade
Personal Computers
Desktop (PCs are currently refreshed on a five (5) year cycle).
Current installation standard:
Dell Pro Micro/Dell Pro 14 Plus Intel Core i5 ,12,13,14 gen Windows 11 Professional 64-bit 22” LCD widescreen flat panels display
16-32GB RAM, 512 GB M2 SATA-3 SSD
4 year Next Business Day On-site warranty with Disk Retention.
Minimum current installed base:
HP Core i5-3470 Processor Windows 10 Professional 64-bit 8 GB Ram, 128 GB HD, 22" LCD Flat Panel display
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Laptop (Laptops are currently refreshed on a four
(4) year cycle).
Current installation standard:
Dell Pro 14 Plus, 14’’ Display Intel Core Ultra 5 Windows 11 Professional 64-bit
32GB RAM, 512 GB M2 SATA-3 SSD
Minimum current installed base:
HP Core i5-3470 Processor Windows 10 Professional 64-bit 8 GB Ram, 320 GB HD 14” or 15" Display
Current Physical Data Center Deployed Servers (Minimum Specifications)
Microsoft Windows Server 2019/2022/2025
Ubuntu 24.04
Blade:
Cisco UCS X-series M7 Series Dual CPU (32 core) All:
512GB – 1TB memory (8 - 12) 10G NIC ports Redundant Power/Fans/RAID/Hot disks
Current Virtual Data Center Deployed Servers
VMware vSphere 7/8 Hyper V – Server 2022/2025
Supports: Microsoft Windows Server 2019/2022/2025, Linux
Blade:
Cisco UCS X-series M7 Series Dual CPU (32 core) All:
512GB – 1TB memory (8 - 12) 10G NIC ports Redundant Power/Fans/RAID/Hot disks
Storage Area Network SAN
NetApp A400 NVME – iSCSI/SMB/NFS NetApp FAS8300 Spinning- iSCSI/SMB/NFS
Backup & Recovery Tools
Veeam Qualstar Q80 (LTO8/9 tape library) Zerto IT Resilience Platform Hyper-V Replica
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